Partner Success Manager

We are seeking a dynamic and results-oriented Partner Success Manager to join our team at IFS in Warsaw. In this pivotal role, you will be responsible for fostering strong relationships with our partners and ensuring their success with our solutions. Your expertise will help drive partner engagement, leading to mutual growth and success.As a Partner Success Manager, you will:Develop and maintain strong relationships with partners.Provide strategic guidance and support to maximize partner performance.Collaborate with internal teams to enhance partner experience.Analyze partner performance metrics and develop action plans accordingly.Conduct training and workshops to empower partners with product knowledge.If you are passionate about partner success and thrive in a collaborative environment, we want to hear from you!

Join our dynamic team at Adyen as a Customer Success Manager. In this pivotal role, you will be the primary point of contact for our clients, ensuring they achieve maximum value from our platform. You will collaborate closely with various teams to provide solutions, drive customer engagement, and foster long-term relationships.Your responsibilities will include:Understanding client needs and providing tailored solutions.Conducting regular check-ins to assess client satisfaction.Analyzing data to identify trends and opportunities for improvement.Facilitating onboarding and training sessions for new clients.If you are passionate about customer relationships and possess strong communication skills, we want to hear from you!

Scandit creates technology that helps businesses deliver goods more efficiently, connect patients with the correct medication, and improve retail operations. By automating workflows and transforming data into actionable insights, Scandit supports organizations across a range of industries. The team in Warsaw continues to play a key role in the company’s ongoing growth and development. Role overview The Digital Customer Success Manager joins the Customer Success team in Warsaw, focusing on adoption, satisfaction, and retention for a large group of enterprise clients. As Scandit develops its digital-first approach to customer success, this position helps shape engagement strategies using data, automation, and digital communication methods. What you will do Portfolio management: Oversee approximately 100 enterprise accounts across the Americas and EMEA, using Planhat to track account health, usage trends, and renewal risks. Digital engagement: Lead structured, scalable customer interactions such as virtual check-ins and adoption reviews. Coordinate with Account Managers, Field Marketing, and Customer Success colleagues to address customer needs, all handled remotely. Customer health and risk management: Analyze customer health data and take early action to resolve issues that could impact satisfaction or retention. Collaboration This role works closely with Account Managers, Field Marketing, and the broader Customer Success organization to maintain healthy enterprise accounts and support long-term relationships. Digital tools and automation are central to managing a high volume of accounts effectively. Location This position is based in Warsaw.

Who are we looking for? We are recruiting for one of two positions, depending on your experience:Project Manager: If you have at least 1-2 years of experience working with B2B clients (preferably in HR, SaaS, or agency sectors), can independently manage projects, and negotiate collaboration terms.Junior Project Manager: If you have initial experience in executing projects (business, student organizations, or volunteer work), and you are eager to learn and grow in the Customer Success area.You will primarily work with business clients (both Polish and international) to ensure the success of sports challenges, client satisfaction (CSAT), upselling (additional months or expanding the audience), and renewal (extending collaboration for another year). Your main responsibilities as a Project Manager (we will teach you everything!):Implementation of sports programs for business clients: maintaining ongoing contact with the company coordinator (usually from HR departments), acting as a consultant during the preparation of sports programs, supporting the promotion of activities, and building engagement among employees, summarizing results and collecting feedback on satisfaction with collaboration.Formal and financial aspects of client collaboration: signing contracts, presenting offers for extension/continuation of collaboration (upselling) with negotiation elements, financial settlements of the program.Maintaining good client relationships: feedback conversations, conducting workshops with corporate coordinators, inviting participation or co-hosting webinars, interactions on LinkedIn, conferences, or in-person meetings organized by Activy.Proactive participation in the development of the Customer Success team: participating in/leads meetings and workshops, sharing experiences, implementing recommendations and new technologies, initiating process optimizations and testing new solutions impacting customer satisfaction, users, and our team.Independent task and project management: managing Notion, prioritizing tasks, status updates on project execution, regular 1:1 meetings with the functional manager.Full understanding and current use of our product: a mobile application for sports challenges = you need to be somewhat active .Implementation of additional projects in areas such as marketing, sales, mobile application development, or process optimization: depending on your skills and development preferences. What awaits you at Activy:Hybrid work model: You decide when you work from the office (located on Marszałkowska in Warsaw).

As a Customer Success Manager at MicroStrategy, you will play a pivotal role in ensuring our clients achieve their desired outcomes using our advanced analytics solutions. You will engage with customers to understand their needs, provide strategic guidance, and drive adoption of our products. Your expertise will help foster long-lasting relationships with clients, making sure they derive maximum value from our services.

As a Customer Success Manager at MicroStrategy, you will play a pivotal role in ensuring our clients achieve their business goals through the effective use of our analytics and business intelligence solutions. You will be responsible for building strong relationships with clients, understanding their needs, and providing strategic guidance to maximize their success.

Grammarly embraces a versatile hybrid working model for this position. This adaptable structure offers team members a balance of focused work time and in-person collaboration, which nurtures trust, sparks innovation, and cultivates a robust team culture.About GrammarlyGrammarly is now part of Superhuman, an AI productivity platform dedicated to unleashing the superhuman potential in everyone. The Superhuman suite of applications and agents integrates AI across over 1 million applications and websites, featuring tools like Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that comprehends context and provides automatic support. Founded in 2009, Superhuman empowers over 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally to eliminate busywork and focus on what truly matters. Discover more at superhuman.com and learn about our values here.The OpportunityAs a crucial member of the Grammarly for Education team, you will serve as an Enterprise Customer Success Manager, playing a key role in propelling our initiatives to drive product adoption, derive value, and ultimately guide our customers towards expansion. Reporting to the Enterprise Customer Success Manager, you will be essential in bolstering a customer success framework that seeks to maximize Grammarly's value for our education clients.In this role, you will:Manage the complete post-sales customer lifecycle for assigned enterprise accounts, ensuring smooth onboarding, activation, and sustained success.Develop and execute renewal strategies from start to finish, including pricing proposals and negotiations, to enhance retention and promote account growth.Collaborate cross-functionally with Sales and Key Accounts teams to identify and capitalize on expansion and cross-sell opportunities.Create impactful enablement experiences by thoroughly understanding customer objectives, training users on Superhuman's products and functionalities, and aligning product capabilities with organizational goals.Conduct strategic account reviews, offering tailored insights and performance metrics to reinforce value, deepen engagement, and coordinate success plans.Utilize customer engagement data and trends to pinpoint risks, uncover opportunities, and take proactive, data-driven actions that surpass performance targets.

At Superhuman, we embrace a vibrant hybrid work model that empowers our team members to enjoy the best of both worlds: ample focus time along with in-person collaboration that nurtures trust, sparks innovation, and cultivates a strong team culture.About SuperhumanSuperhuman, the AI productivity platform that includes Grammarly, is on a mission to unleash the superhuman potential in every individual. Our suite of applications and agents seamlessly integrates with over 1 million applications and websites, providing tools like Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, our proactive AI assistant that understands context and offers help automatically. Established in 2009, Superhuman empowers more than 40 million users, 50,000 organizations, and 3,000 educational institutions globally to eliminate busywork and focus on what truly matters. Discover more at superhuman.com and explore our company values here.The OpportunityJoining the Grammarly for Education team as an Enterprise Customer Success Manager, you will play a crucial role in driving the adoption of our platform, ensuring our customers achieve maximum value, and facilitating their expansion with our services. Reporting to the Enterprise Customer Success Manager, you will be integral to the success engine focused on maximizing Grammarly's value for our educational clients.In this pivotal role, you will:Manage the complete post-sales customer journey for your assigned enterprise accounts, ensuring smooth onboarding, activation, and sustainable success.Develop and implement renewal strategies from start to finish, including pricing proposals and negotiations, to enhance retention and drive account growth.Collaborate with Sales and Key Accounts teams to pinpoint and capitalize on expansion and cross-selling opportunities.Facilitate impactful enablement experiences by thoroughly understanding customer objectives, training users on Superhuman’s products and features, and aligning product capabilities with organizational goals.Conduct strategic account reviews, offering tailored insights and performance metrics to reinforce value, deepen engagement, and align on success plans.Utilize customer engagement data and trends to identify risks, reveal opportunities, and take proactive measures to ensure customer satisfaction.

Join us as an HR People Partner, where you will play a pivotal role in shaping our organizational culture and supporting our employees throughout their journey with us. You will act as a trusted advisor, collaborating closely with management to align HR strategies with business objectives. Your insights into employee engagement, talent development, and performance management will be crucial in fostering a productive workplace.

Join MicroStrategy as a Customer Success Manager where you will play a key role in ensuring our clients achieve their desired outcomes using our powerful analytics platform. As a vital part of our team, you will leverage your expertise in customer engagement and your fluency in Italian to build strong relationships with clients, helping them realize the full potential of our solutions.

Bolt is looking for a Regional People Partner to help shape and deliver the People strategy in Warsaw, Poland. This position plays a key role in supporting leaders and managers, both in day-to-day people management and in driving longer-term priorities for the region. Role overview This role involves a mix of advisory work and hands-on delivery. The Regional People Partner collaborates with senior leaders, providing guidance on people-related decisions and managing core People processes. The position also ensures that initiatives are effectively implemented and aligned with Bolt’s goals. Key responsibilities Work closely with leaders and managers to address people management topics and strategic priorities Guide and support the implementation of People initiatives in the region Partner with various People teams to adapt global processes for local needs Act as a strategic advisor, influencing People priorities and contributing to business performance Workplace culture Bolt values an inclusive environment where diversity is celebrated. The company’s vision focuses on creating cities designed for people, not just cars, and encourages contributions from individuals of all backgrounds.

At Veeam, the leading global provider of data resilience solutions, we believe that businesses should have complete control over their data, anytime and anywhere. We empower organizations through our comprehensive services in data backup, recovery, portability, security, and intelligence. Headquartered in Seattle, Veeam safeguards over 550,000 customers worldwide, ensuring they can maintain business continuity. Join us in our mission to innovate, learn, and create a significant impact for some of the largest brands globally. The future of data resilience is here—take bold steps forward with us.About the RoleWe are seeking a highly collaborative and articulate Security Success Engineer who is exceptionally organized and possesses a strong technical understanding of Veeam products. The right candidate is driven by the desire to maximize customer success and outcomes. This role requires a blend of soft and technical skills. You will collaborate with Customer Success Engineers (CSEs) and Account Executives (AEs) to achieve customer success across security-related products and use cases within the Veeam Data Platform (VDP). You’ll conduct readiness assessments, data modeling, and risk discussions with CISO/CIO stakeholders, while also monitoring telemetry and maturity in alignment with the Veeam Data Resilience Maturity Model (DRMM) to enhance security posture and identify growth opportunities.

Join MicroStrategy as a Senior Customer Success Manager, where you will play a pivotal role in ensuring our customers achieve their desired outcomes through our innovative analytics platform. In this position, you will leverage your expertise in customer relationship management and your fluency in German to foster strong client partnerships and drive adoption of our solutions.

Are you an accomplished digital media sales professional eager to take charge of one of Platform X's most pivotal markets? Do you possess robust agency relationships and a successful history in performance-oriented sales?We are seeking a Senior Sales Manager (Client Partner) to spearhead our initiatives in the Polish market, a vital and expansive growth area for Platform X. In this influential commercial role, you will be responsible for generating revenue through both direct advertiser engagement and agency collaborations, including assistance with agency trading agreements.

Your Responsibilities:Customer Discovery and Needs Analysis – Engage in meaningful conversations with clients to extract insights, shape product development, and initiate product initiatives that have a tangible impact on our offerings.Market and Portfolio Analysis – Identify gaps in our product portfolio, propose innovative solutions, and prioritize enhancements for our product range.Oversight of Sales Processes – Ensure compliance with established guidelines, monitor the quality of the sales pipeline, and assess performance outcomes.Support and Development of the KAM Team – Monitor progress, facilitate growth, and provide constructive feedback.Cross-Departmental Collaboration and Reporting – Analyze sales and product data, prepare comprehensive reports and recommendations, and work closely with the sales team to implement changes.Product Creation from Concept to Implementation – Collaborate with product and operational teams to design and launch new features tailored to our clients' needs.

Join aleph as a Senior Client Partner, where you will lead strategic relationships and drive business growth for our Microsoft partnership. You will play a pivotal role in aligning our services with Microsoft’s offerings, ensuring exceptional value for our clients.

As the leading global provider of data resilience, Veeam empowers businesses to take command of their data, ensuring access anytime and anywhere. With a comprehensive suite of solutions encompassing data backup, recovery, portability, security, and intelligence, Veeam protects over 550,000 customers worldwide, making sure their operations run smoothly. Join us in our mission to innovate, grow, and create significant impacts for some of the biggest brands in the world. Together, we can shape the future of data resilience.About the RoleWe are looking for a collaborative, articulate, and highly organized individual with a robust technical understanding of Veeam products. Your motivation will stem from a commitment to maximizing customer success and outcomes. As a Customer Success Engineer, you will serve as the primary technical advocate, driving long-term results across the Veeam Data Platform. You'll be responsible for onboarding, adoption, and optimization, proactively identifying churn risks, migrations, and upsell opportunities while leveraging your expertise in disaster recovery and resilience.

Join our dynamic team at Oliver as an EMEA Talent Partner, where you will play a vital role in shaping our talent acquisition strategy across the EMEA region. This position offers an exciting opportunity to work in a fast-paced environment, collaborating with stakeholders to attract and retain top talent. You will be responsible for managing the end-to-end recruitment process, ensuring a seamless experience for candidates and hiring managers alike.

Role Overview inetum2 is hiring an HR Business Partner I in Warsaw. This role works directly with management to connect HR strategies to business goals. The position focuses on applying human resource policies, supporting employee engagement, and helping guide organizational change. Key Responsibilities Work with leaders to align HR initiatives with company objectives Support the rollout and improvement of HR policies Promote employee engagement across teams Assist in managing organizational change efforts

At base-com, our mission is to empower entrepreneurs to conquer the global e-commerce landscape. We provide cutting-edge technology that revolutionizes their online selling experience.Our international team, spanning from Europe to both Americas, delivers an all-in-one system for thousands of sellers. We integrate them with industry leaders, including Amazon, eBay, Shopify, DHL, and FedEx.However, we are not just another tech company. We are one of the fastest-growing platforms in the industry – growing 15-fold in just 3 years! We prioritize a culture where real impact and collaboration matter, and our team is the heart of our innovation.If you are passionate about e-commerce, want to make a meaningful impact on the global market, and be part of this exciting journey, then this is the place for you. We are not looking for someone who simply fills vacancies. In our team, recruitment is not an administrative process – it is the engine of the entire company’s growth. By joining us, you won’t just receive “assignments.” You will have complete autonomy in managing projects for key expert and leadership roles. You will work closely with Directors and Hiring Managers, acting as their strategic advisor, genuinely influencing the structure of e-commerce.Key Responsibilities:End-to-End Ownership: Independently lead complex processes – from niche specialists to C-level roles. You take full responsibility for the outcome, not just the process.Master of Sourcing: Utilize Direct Search, Boolean, and X-ray search to reach “invisible” talents that competitors cannot find. Build strong, diversified pipelines where others see a lack of candidates.Business Partnership: Be a partner to the business. Provide market insights, challenge the status quo, and assertively guide stakeholders towards the best decisions.Candidate Experience & Employer Branding: Act as a brand ambassador. Ensure that every interaction with us – regardless of the final decision – is valuable and professional for the candidate.Data-Driven Recruitment: Manage the funnel based on solid data. Analyze KPIs and optimize workflows to make recruitment scalable and efficient.Our Expectations:Minimum of 3 years of experience in independent recruitment (preferably a mix of agency and dynamic in-house/hyper-growth environments).Sourcing Workshop: LinkedIn Recruiter is your home. You can find the “unfindable” and effectively engage passive talents.Communication and Assertiveness: You can build trust at the Executive level, but you are not afraid to defend your opinion in a demanding environment.Multitasking and Strategy: Effectively juggle priorities without losing sight of the broader business objective.Languages: Fluent Polish (C2)...