Customer Success Specialist at Veeam Software | Warsaw, Poland

At Veeam, the leading global authority in data resilience, we believe that businesses should have complete control over their data, anytime and anywhere. Our innovative solutions encompass data backup, recovery, portability, security, and intelligence. Headquartered in Seattle, Veeam safeguards the operations of over 550,000 customers globally, who rely on us to maintain their business continuity. Join us in our mission to evolve, learn, and create a significant impact for some of the world’s largest brands. The future of data resilience is bright—embrace it fearlessly with us.About the RoleWe are seeking a collaborative and articulate Customer Success Specialist who is exceptionally organized and possesses a strong technical understanding of Veeam's product offerings. The successful candidate will be driven by a desire to maximize customer success and outcomes. In this role, you will operate within a pooled Success model to deliver comprehensive support for customers lacking a dedicated Customer Success Engineer (CSE). You will actively engage with customer health metrics to promote adoption, deliver results, and foster growth across Veeam Data Cloud (VDC) and its associated products, including Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, and Kasten by Veeam.

Location: Warsaw, Poland About Veeam Software Veeam Software helps organizations understand, secure, and strengthen the resilience of their data and AI systems. With headquarters in Seattle and teams in more than 30 countries, Veeam supports over 550,000 customers worldwide. The company focuses on data resilience and security posture management, operating where identity, data, security, and AI risk intersect. Role Overview The Senior Security Engineer will lead the design and development of authentication and authorization architecture for Veeam Data Cloud (VDC), a cloud-native SaaS platform. This position centers on evaluating, defining, and improving the authorization model, including Role-Based Access Control (RBAC) and other advanced security controls.

Veeam Software stands as the trusted authority in data and AI, dedicated to empowering organizations to fully understand, secure, and ensure resilience in their data and AI systems. As a leading entity in data resilience and security posture management, Veeam is designed for the fusion of identity, data, security, and AI risk management. With our headquarters in Seattle and a presence in over 30 countries, we safeguard the operations of more than 550,000 customers globally, who rely on Veeam to keep their businesses thriving. Join us as we confidently advance together, fostering growth, learning, and making a significant impact for some of the world's most prominent brands.About the RoleVeeam Data Cloud is experiencing rapid growth, and we are focused on unifying our security strategy across all teams to ensure uniform product protection.We are in search of a Security Tech Lead who will spearhead the design and deployment of standardized security solutions and help establish a dedicated Software Security Engineering platform team. In this capacity, you will collaborate closely with the Director of Security Engineering to translate our cohesive strategy into a practical engineering roadmap, shaping a robust and integrated security framework.What You’ll DoLead the architecture and implementation of shared security primitives across Veeam Data CloudTranslate high-level security strategy into a concrete, prioritized engineering roadmap for cloud services and platform capabilitiesAct as a hands-on technical leader – write and review production code, drive design and code reviews, and provide mentorshipEstablish and promote secure-by-default patterns and shared libraries to streamline security across teamsBuild the foundation for a Software Security Engineering platform to manage shared security services and toolsCollaborate with product, platform, SRE, and compliance teams to ensure security solutions are robust and easy to adoptEnhance security posture through automation, guardrails, and policy-as-codeTechnologies You’ll Work WithLanguages & Frameworks: Go, Python, and TypeScript (and related service/API frameworks)Cloud & Platform: Modern cloud-native architectures (microservices, event-driven systems, multi-tenant SaaS) using AWS, Azure, and GCPSecurity & Identity: Authentication technologies

Veeam Software is seeking a Sales Intern in Warsaw. This internship centers on hands-on experience within sales operations for the IT sector. Interns join experienced sales professionals and play a part in active projects, building a foundation for a future career in technology sales. What you will do Assist the sales team with daily responsibilities and project-based work Observe and participate in sales operations and related processes Grow professional skills through collaboration with colleagues Explore the IT industry within an established organization Location This internship is based in Warsaw, Poland.

At Veeam Software, we pride ourselves on being the experts in Data and AI Trust, dedicated to empowering organizations to fully understand, secure, and ensure the resilience of their data and AI systems. Recognized as the market leader in data resilience and security posture management, we are perfectly positioned to navigate the convergence of identity, data, security, and AI risk. With our headquarters in Seattle and a presence in over 30 countries, we protect the operations of more than 550,000 customers globally, who rely on us to keep their businesses running smoothly. Embark on this exciting journey with us as we continue to innovate, learn, and create significant impacts for some of the world’s largest brands.About the RoleJoin us as we lead the charge in Kubernetes Backup and Disaster Recovery. Our Veeam Kasten platform is specifically designed for Kubernetes data management, providing enterprise operations teams with a seamless, scalable, and secure solution for backup, restore, disaster recovery, and application mobility. With our commitment to continuous optimization and enhancement, we are integrating our tools with SaaS services and expanding support for virtual machines hosted in Kubernetes, ensuring that we meet the evolving needs of our customers.

Location: Warsaw, Poland Company: Veeam Software About Veeam Software Veeam leads in data management and AI trust, helping organizations understand, secure, and strengthen their data. Headquartered in Seattle with teams in over 30 countries, Veeam protects the operations of more than 550,000 clients worldwide. The company focuses on keeping businesses running smoothly and enabling the safe, rapid adoption of AI at scale. Role Overview The Senior Data Security and Privacy Engineer will focus on implementing privacy-by-design principles and building strong data protection strategies for the Veeam Data Cloud (VDC) data plane. This position plays a critical role in upholding high standards for data security and privacy, helping to maintain client trust in Veeam's solutions.

Join Smart Factor by Cyclomedia as a Customer Success Specialist and play a pivotal role in enhancing the value of our GIS and smart city solutions for public sector clients. Your expertise will help clients fully integrate and utilize our technologies, ensuring they derive maximum benefit from our offerings.Your Key Responsibilities:Engage proactively with existing clients post-contract to maximize adoption of GIS solutions, street-level data, and infrastructure management systems.Guide clients through the practical and operational utilization of systems to ensure they are effectively integrated into daily operations.Analyze client usage of systems and identify untapped functional potential, data, and modules.Proactively recommend and sell additional solutions, modules, data, and services based on actual client needs and workflows.Independently manage sales activities related to existing clients while collaborating with Account Managers on larger proposals.Prepare and present proposals for extending collaboration, new phases of implementations, and novel system applications.Build long-term relationships with clients as a trusted advisor, leveraging your GIS knowledge, system expertise, and understanding of client processes.Conduct workshops, presentations, and training sessions (both online and in-person) demonstrating how Smart Factor by Cyclomedia solutions support specific operational and decision-making processes.Monitor solution adoption levels, identify risks of underutilization, and implement corrective actions.Collaborate with the Service Desk, technical teams, and GIS professionals to resolve issues that affect client adoption and satisfaction.Report on system usage, sales activities, and client development potential within the CRM system.Work closely with the sales team, technical teams, operational teams, and international teams within the Cyclomedia group.What We Offer:Stable employment (UoP or B2B).Opportunities for professional growth and development.Dynamic and supportive work environment.

As a Customer Success Manager at MicroStrategy, you will play a pivotal role in ensuring our clients achieve their desired outcomes using our advanced analytics solutions. You will engage with customers to understand their needs, provide strategic guidance, and drive adoption of our products. Your expertise will help foster long-lasting relationships with clients, making sure they derive maximum value from our services.

At Veeam, the leading global provider of data resilience solutions, we believe that businesses should have complete control over their data, anytime and anywhere. We empower organizations through our comprehensive services in data backup, recovery, portability, security, and intelligence. Headquartered in Seattle, Veeam safeguards over 550,000 customers worldwide, ensuring they can maintain business continuity. Join us in our mission to innovate, learn, and create a significant impact for some of the largest brands globally. The future of data resilience is here—take bold steps forward with us.About the RoleWe are seeking a highly collaborative and articulate Security Success Engineer who is exceptionally organized and possesses a strong technical understanding of Veeam products. The right candidate is driven by the desire to maximize customer success and outcomes. This role requires a blend of soft and technical skills. You will collaborate with Customer Success Engineers (CSEs) and Account Executives (AEs) to achieve customer success across security-related products and use cases within the Veeam Data Platform (VDP). You’ll conduct readiness assessments, data modeling, and risk discussions with CISO/CIO stakeholders, while also monitoring telemetry and maturity in alignment with the Veeam Data Resilience Maturity Model (DRMM) to enhance security posture and identify growth opportunities.

As a Customer Success Manager at MicroStrategy, you will play a pivotal role in ensuring our clients achieve their business goals through the effective use of our analytics and business intelligence solutions. You will be responsible for building strong relationships with clients, understanding their needs, and providing strategic guidance to maximize their success.

PayU operates as a payment and fintech company in over 50 markets, including Asia, Central and Eastern Europe, Latin America, the Middle East, and Africa. As part of the Prosus group, PayU supports more than 300,000 merchants and processes millions of transactions each day. The company’s PCI-certified platforms offer over 400 payment methods to consumers and businesses worldwide. This Warsaw-based position centers on delivering customer service for PayU clients. The Polish Customer Service Specialist answers inquiries, resolves issues, and manages complaints in a 24/7 operational environment. The role values clear communication, adaptability, and a strong focus on customer satisfaction. Key responsibilities Respond to customer inquiries and requests Resolve issues and address complaints Work within a 24/7 operational framework Maintain a high standard of customer satisfaction Requirements Excellent communication skills in Polish Ability to multitask and manage priorities Strong problem-solving skills Dedication to helping customers Location Warsaw, Poland

Superhuman provides a vibrant hybrid work environment for this position. This adaptable model allows team members to enjoy focused work time while also engaging in face-to-face collaboration, nurturing trust, innovation, and a strong team culture. Applicants for this role must reside in Warsaw. About Superhuman Superhuman, which now encompasses Grammarly, is a cutting-edge AI productivity platform dedicated to unleashing the superhuman potential within individuals. Our suite of applications and agents integrates with over one million platforms and services, enhancing productivity wherever users work. Our offerings include Grammarly's writing enhancement tools, Coda's collaborative workspaces, Mail's inbox management, and Go, our proactive AI assistant that intuitively understands context to provide timely assistance. Founded in 2009, Superhuman is committed to helping over 40 million users, 50,000 organizations, and 3,000 educational institutions worldwide eliminate mundane tasks and concentrate on what truly matters. Discover more at superhuman.com and explore our core values here. The Opportunity To drive our ambitious objectives forward, we are in search of a Technical Support Specialist to become an integral part of our Support Engineering team within the Customer Care department. This role will be pivotal in revolutionizing the customer experience through innovative support strategies. In this capacity, you will significantly contribute to the enhancement of Superhuman's and Coda's product offerings while retaining and expanding our revenue-generating customer base by immersing in the technical landscape. As a Technical Support Specialist, your responsibilities will include: Providing timely, empathetic, and solution-oriented support, placing user needs at the forefront of every interaction. Assisting with inquiries regarding accounts, subscriptions, and products, ensuring accuracy, efficiency, and a seamless user experience. Troubleshooting technical challenges related to Superhuman's and Coda’s products, guiding users toward effective resolutions via email and live chat. Reproducing and escalating technical issues to engineers, contributing to the overall improvement of the user experience. Occasionally organizing calls with Enterprise clients to diagnose and resolve complex issues associated with SSO, SCIM, or the enterprise deployment of Superhuman's products or Coda Docs. Delivering a smooth, frustration-free support experience that enhances user satisfaction and loyalty. Collaborating with cross-functional teams to refine support processes, share insights, and drive product enhancements.

Join Euronet Worldwide, a leader in electronic payments and transaction processing, as a Financial Analyst. In this role, you will play a critical part in analyzing financial data, preparing reports, and supporting strategic decision-making processes. This is an exciting opportunity to contribute to the financial health of a dynamic and growing organization.

Join Hostinger as a Pricing Manager and play a pivotal role in shaping our pricing strategies. You will work alongside a dynamic team to analyze market data, set competitive prices, and enhance our revenue models. Your insights will drive our pricing decisions, ensuring we remain competitive while maximizing profitability.

Join CreatorIQ, the leading operating system for creator-led growth, trusted by over 1,300 global brands and agencies. Our mission is to humanize businesses and empower individuals to make a significant impact. Our core values — being intentional, striving for excellence, embracing the journey together, and acting as good humans — guide us every day.Recognized as one of the best companies to work for by BuiltIn LA and NY, and featured on the Deloitte Technology Fast 500™ for four consecutive years, CreatorIQ has solidified its position as a leader in the influencer marketing space, as noted in the IDC MarketScape and The Forrester New Wave™. With a flexible work model that encourages collaboration and innovation, we adapt to the unique work styles of our team members.We are looking for passionate and innovative individuals to join our vibrant team and help us transform the industry!Your Role as a Software Engineer:As a Software Engineer, you will design, develop, and maintain scalable, high-performance software applications. Your strong technical skills and problem-solving abilities will enable you to collaborate effectively with cross-functional teams. You will take ownership of moderately complex tasks, contribute to system architecture discussions, and continuously enhance development practices while aligning with our business objectives.Key Responsibilities:Design, develop, test, and maintain software applications that fulfill both business and technical requirements.Write clean, efficient, and maintainable code, adhering to best practices and coding standards.Engage in code reviews, offering and accepting constructive feedback to maintain high-quality software.Develop and execute unit and integration tests to ensure system reliability.Debug and resolve software issues to guarantee system stability and performance.Contribute to discussions on software architecture, focusing on scalability, maintainability, and security.Leverage AI-powered tools to enhance coding efficiency, debugging, and performance analysis.

Join Complexio, a pioneering joint venture at the forefront of AI innovation, dedicated to streamlining business processes through advanced automation. Our Foundational AI platform leverages comprehensive enterprise data—both structured and unstructured—to enhance productivity and drive intelligent decision-making.With a collaborative team of experts from diverse fields, we utilize proprietary models and knowledge graphs to optimize human-computer interactions and execute complex workflows autonomously at scale. Our mission is to redefine enterprise efficiency through context-aware, privacy-first automation.If you are passionate about harnessing AI and advanced technologies to transform business processes and are eager to contribute to a dynamic project, we invite you to apply!

Join Complexio, a pioneering company at the forefront of AI-driven business automation. Our Foundational AI platform revolutionizes enterprise productivity by efficiently managing both structured and unstructured data. Leveraging proprietary models, knowledge graphs, and orchestration layers, we empower organizations to enhance human-computer interactions and automate complex workflows seamlessly.As a joint venture established between Hafnia and Símbolo, and supported by esteemed partners including Marfin Management, C Transport Maritime, BW Epic Kosan, and Trans Sea Transport, Complexio is on a mission to redefine the landscape of business operations through privacy-first automation.Your role will focus on optimizing business processes using advanced AI technologies, facilitating intelligent data management, and enabling automated decision-making. Our solutions are designed for high performance, ensuring security and scalability in modern enterprises.

Role overview Superhuman Platform Inc. seeks a Customer Care Specialist to support Grammarly users from its Warsaw hub. The focus of this position is to assist users, answer their questions, and ensure they can take full advantage of Grammarly's features. What you will do Respond to user inquiries and address issues in a timely manner Troubleshoot technical problems related to Grammarly's tools Provide clear, practical guidance to help users navigate the platform Support customer satisfaction and engagement by delivering attentive service Location This role is based at the company’s Warsaw hub.

Join our dynamic team as a Sales Specialist in Warsaw, Poland! We are looking for enthusiastic individuals who are passionate about driving sales and building lasting relationships with our customers. In this role, you will be responsible for understanding market trends, identifying sales opportunities, and promoting our exceptional products to potential clients.Your ability to communicate effectively and work collaboratively will be vital in achieving our sales goals. If you are proactive, results-driven, and eager to succeed, we want to hear from you!

About Zowie:At Zowie, we are transforming the landscape of customer interaction through cutting-edge AI technology. Our vision is to empower businesses with AI Agents that manage 100% of customer engagements, providing instant, personalized, and outstanding experiences.As a frontrunner in this technological evolution, Zowie proudly serves renowned brands such as Costco, DocMorris, Monos, Decathlon, and InPost, leveraging our AI Agents to handle millions of conversations monthly.About the Role:With significant traction in the mid-market and enterprise sectors, we are seeking Technical Account Managers to join our dynamic team. This role is ideal for individuals passionate about technology and its business implications.As a Technical Account Manager at Zowie, you will take on a pivotal role, ensuring successful adoption of our innovative GenAI platform. You will guide customers through their journey from initial setup to achieving transformational results, including designing integrations, establishing best practices, and empowering clients to self-serve effectively.Interested in the technology you'll be working with? Explore our tutorials here.Excited? We would love to hear from you!Your Responsibilities Include:Becoming a specialist in building and customizing AI Agents for exceptional customer experiences.Connecting business requirements to technical solutions by analyzing customer processes and identifying enhancement opportunities.Managing advanced configurations, integrations with customer systems (e.g., e-commerce platforms, CRMs, APIs), and bespoke implementations.Serving as an advisor and ambassador, fostering strong relationships with key stakeholders to optimize platform adoption and drive business value.Collaborating with Account Directors to strategize and oversee the success of a customer portfolio throughout the post-sale journey.