Senior Client Success Manager at Vestmark | Wakefield, MA

The Senior Client Success Manager at Vestmark serves as a key individual contributor, responsible for building and maintaining strategic relationships with high-value clients. Based in Wakefield, MA with a hybrid work arrangement, this position focuses on helping clients achieve their business objectives by providing tailored guidance and operational support. Role overview This role centers on maximizing client satisfaction and retention. The Senior Client Success Manager acts as the primary contact for select clients, ensuring they gain measurable value from Vestmark’s solutions. Advocacy for both client needs and product strategy is a central part of the job, requiring a balance between external relationship management and internal collaboration. What you will do Client Ownership: Serve as the main point of contact for strategic clients, offering advice and aligning deliverables to support their goals. Work to increase satisfaction, retention, and revenue growth. Product & Business Expertise: Maintain a deep understanding of Vestmark’s offerings and how they fit various client business models. Translate client objectives into actionable strategies that align with the product roadmap. Client Advocacy & Insights: Share client feedback with product, services, and executive teams. Monitor client health, address issues proactively, and support the adoption of Vestmark’s solutions. SOW & Change Management: Manage client Scope of Work and Change Requests, including pricing discussions and approval processes. Cross-Functional Leadership: Coordinate with teams such as Client Delivery, Engineering, and Production Support to deliver on client commitments. Contribute to internal strategy discussions focused on client impact. Sales Collaboration: Partner with Sales to identify and pursue opportunities for account growth and renewals, ensuring smooth handoffs and alignment on client needs.

Join Vestmark’s Outsourced Services (VOS) team as an Operations Analyst, where you will play a pivotal role in supporting our Outsourced Service Clients in Wakefield, MA. In this dynamic position, you will oversee a variety of managed account business operations, including but not limited to Reconciliations, Account Administration, Corporate Actions, Security Master, and Performance oversight and reporting. This role requires active daily processing, direct client interaction, and coordination with internal operations and technology teams to ensure optimal service delivery for VOS clients.

Join Vestmark's Efficiencies team as a Business Analyst, where you'll spearhead process optimization and innovation throughout our organization. Utilizing your skills in business analysis, automation, and AI tools, you will collaborate with cross-functional teams including Engineering, Product Management, and Client Delivery to pinpoint opportunities for operational enhancements. Your role will involve defining requirements and delivering solutions that not only maximize efficiency but also elevate business value. This position demands a unique combination of analytical rigor, technical expertise, and innovative problem-solving.Key Responsibilities:Gather business and technical requirements through discussions with internal stakeholders across various teams.Document business objectives, operational processes, and pain points to identify potential efficiency improvements.Analyze existing and desired business processes to reveal automation and optimization opportunities.Coordinate the development and implementation of solutions aligned with both strategic and tactical requirements.Act as Product Owner for Scrum teams focused on efficiency initiatives and process improvements.Ensure that configured software and automation solutions meet user stories and acceptance criteria.Present business requirements and proposed solutions to stakeholders.Support the successful delivery of enhancements by providing subject matter expertise throughout the product lifecycle.Identify and implement opportunities to leverage automation tools and AI technologies for improving operational efficiency.Promote the adoption of new technologies that streamline workflows and minimize manual effort.Maintain expertise in automation solutions applicable to financial services operations.

Join Vestmark as a Senior Business Analyst, where you will play a pivotal role in bridging the gap between our business stakeholders and engineering teams for the VestmarkONE application. Your primary responsibility will be to gather, analyze, and document business requirements while transforming intricate business needs into straightforward technical specifications. Your efforts will ensure that our solutions are aligned with stakeholder goals. This role demands exceptional communication and writing skills, robust analytical abilities, and an unwavering passion for problem-solving.This position allows for a hybrid work arrangement at our headquarters located in Wakefield, MA.

Vestmark seeks a Senior Full Stack Software Engineer with strong experience in Ruby on Rails and React. This role centers on improving the company’s financial advisor portal, contributing to both backend and frontend development. Role overview As a senior engineer, you will work alongside product managers, designers, and other engineers. The team values collaboration and expects clear communication as part of the daily workflow. The focus is on building applications that are reliable, scalable, and perform well under real-world conditions. Location and work model This position follows a hybrid schedule based in Wakefield, MA or Cambridge, MA. Some in-office presence is required, balanced with remote work flexibility. Key technologies Ruby on Rails React

Vestmark is on the lookout for a talented and driven Java Software Engineer who possesses expertise in object-oriented programming and relational databases. If you have a passion for technology and a knack for tackling intricate challenges, we invite you to become part of our innovative development team. In this role, you'll be instrumental in the design, development, and upkeep of high-quality Java applications, services, and systems that will shape the future of our wealth management solutions. Your enthusiasm, technical curiosity, and alignment with our core values will be pivotal in crafting the next generation of our offerings.Responsibilities:Design & Development: Lead the architecture, design, and implementation of scalable and robust Java solutions. Engage in the development of backend systems and APIs that comply with industry standards.Code Quality: Produce clean, efficient, and maintainable Java code. Conduct comprehensive code reviews while championing best practices in software design and coding standards.Collaboration: Collaborate closely with stakeholders, product managers, architects, and fellow engineers to translate requirements into technical solutions. Provide mentorship to junior engineers and share your technical knowledge across the team.Decision Making: Make informed decisions regarding methods, techniques, and evaluation criteria to achieve efficient outcomes.Testing & Debugging: Create unit tests and integration tests, and engage in end-to-end testing. Troubleshoot and resolve complex issues related to performance, scalability, and software reliability.Core Values: Foster the development of our core values: We Before Me, Positive Energy, Knowledge Explorer, and Own It.

At dnllc, our culture revolves around a collective vision — to safeguard the world’s most vital resource — underpinned by the core values that drive us to fulfill this vision and achieve our mission for our clients.We specialize in delivering premier liquid storage design and construction services that offer unparalleled long-term value and an exceptional customer experience. Over the past 90 years, we have successfully constructed over 3,500 pre-stressed concrete liquid storage tanks across the nation and globally, establishing ourselves as the industry leader in quality and innovation.As an Assistant Project Manager at dnllc, you will be integral to planning, executing, and finalizing projects, gaining hands-on experience throughout all phases of project delivery. This pivotal role demands strong organizational and multitasking abilities, as you will efficiently manage a variety of tasks during construction phases. Emphasizing management and leadership, your responsibilities will include directing teams, fostering collaboration, and reporting directly to the Project Manager, showcasing your self-sufficiency in handling tasks.

At dnllc, we are driven by a collective ambition — to safeguard the world's most invaluable resource — and we are guided by core values that inspire us to fulfill this mission and provide exceptional service to our clients.With nearly 90 years of experience, we stand at the forefront of liquid storage design and construction, having successfully built over 3,500 pre-stressed concrete liquid storage tanks worldwide. Our commitment to quality and innovation has established us as industry leaders, delivering outstanding value and an unparalleled customer experience.As a Project Accountant at dnllc, you will be responsible for overseeing the daily accounting functions of our construction projects. In collaboration with our Operations team, you will manage all financial aspects related to these projects. The ideal candidate will excel at building strong relationships, completing tasks efficiently and accurately, and maintaining budgetary compliance.

At dnllc, our mission is clear: to safeguard the world’s most vital resource. Our culture is shaped by a collective vision and unwavering core values that drive us to deliver exceptional service to our clients.We specialize in providing top-notch design and construction services for liquid storage, ensuring unparalleled long-term value and an outstanding customer experience. Over the past 90 years, we have successfully constructed over 3,500 pre-stressed concrete liquid storage tanks across the globe, establishing ourselves as the industry leader in quality and innovation.As a Project Engineer with dnllc, you will be instrumental in our continued growth. You will support Project Managers in driving project success and will have the opportunity to manage various tasks throughout all stages of construction, showcasing your strong multitasking skills.We are seeking a candidate with a successful background in Project Engineering, particularly in the heavy-civil construction sector. This is a fantastic opportunity for an individual eager to make a significant impact while working alongside a world-class team on meaningful projects.

Join a dynamic and rapidly expanding digital marketing agency, Twentytwenty Consulting Ltd, renowned for delivering a diverse array of creative services including web design, email marketing, social media management, and search engine optimization. We are currently seeking a skilled Digital Account Manager to join our team due to our impressive growth trajectory.The ideal candidate will possess a wealth of experience in managing client relationships, ensuring the delivery of exceptional service, and contributing to strategic planning and execution. While previous agency experience is a plus, it is not a strict requirement.Key Responsibilities:· Oversee daily interactions with a dedicated portfolio of clients, fostering strong relationships.· Conduct regular client meetings to assess account performance and discuss future initiatives.· Maintain open lines of communication with clients about their business developments.· Collaborate with the team to devise and review content strategies aligned with client objectives.· Manage comprehensive digital marketing efforts for clients, including website updates and email campaigns.· Continuously evaluate client activities and strategize to enhance service delivery and create new opportunities.Essential Skills:· Strong customer service orientation.· Excellent communication skills, both verbal and written (face-to-face, phone, and email).· Ability to work independently and take initiative.· Proficiency in social media and digital platforms.This role is perfect for an enthusiastic, ambitious individual with a passion for marketing, coupled with customer service and account management experience, along with a solid understanding of digital media. A minimum of 1-2 years of relevant experience is preferred.Work Hours: Monday to Thursday, 9 am – 5 pm, and Friday, 9 am – 4 pm.A company car will be provided for client visits within Yorkshire.

Join Vestmark’s dynamic Outsourced Services (VOS) team as a Fixed Income Operations Analyst. This pivotal role, based in Wakefield, MA, involves leveraging your expertise in fixed income products, trade workflows, and settlement processes to provide exceptional support to our Outsourced Service Clients. You will be actively engaged in managing the operational aspects of fixed income accounts, ensuring precise reconciliation, timely settlements, and rigorous corporate action processing, all while maintaining impeccable data integrity across various fixed income securities.In this hands-on, client-facing position, you will process daily transactions, investigate issues, and proactively communicate with brokers, custodians, portfolio managers, and internal teams. Your efforts will be crucial in preserving accurate fixed income workflows, establishing robust operational controls, and delivering top-tier client service.

United Infrastructure is seeking a dedicated and experienced Senior SHEQ Advisor to enhance our health and safety initiatives across various projects in the Yorkshire region. In this pivotal role, you will:Conduct regular risk assessments and develop more robust health and safety procedures as necessary.Provide expert SHEQ advice to both colleagues and subcontractors.Ensure compliance with contractual obligations while fostering a culture of positive safety behaviors within our operational teams.Interpersonal, Supervisory, or Management Skills:Excellent interpersonal skills with a proven track record in coaching and motivating teams.Strong communication and influencing abilities at all organizational levels, including senior management.Capability to recommend preventive measures, initiate new programs, and oversee their successful implementation.Proficient in developing and delivering engaging, effective training and briefing sessions.Demonstrated commitment to achieving business objectives despite challenges.Technical or Specialist Skills:Experience in auditing and utilizing root cause analysis techniques.Ability to recognize and evaluate patterns of resistance, coupled with strong problem-solving skills.Thorough understanding of CDM Regulations, particularly regarding Client, Principal Designer, and Principal Contractor roles.

Role overview Yell Limited seeks a Business Development Manager (BDM) in Wakefield. The main focus is on expanding the company’s reach by securing new clients and nurturing lasting business relationships. This position plays a key part in supporting the company’s growth strategy in the local market. What you will do Identify and pursue new business opportunities throughout the Wakefield area Develop and maintain strategic partnerships with both new and existing clients Work closely with the sales team to help achieve shared targets and drive results Requirements This role is well suited to candidates with a background in sales who enjoy building relationships and contributing to team success. Strong communication skills and a proactive approach are important for this position.

Join unitedinfrastructure as a Quantity Surveyor in Wakefield, where your expertise in cost management and project budget control will drive our projects to success. You will collaborate with project managers and engineers to ensure financial efficiency and transparency throughout the project lifecycle.

Join our dynamic team at Culinagroup1 as a Fleet Technician! In this pivotal role, you will be responsible for maintaining and repairing our fleet of vehicles, ensuring they operate safely and efficiently. Your expertise will contribute to the smooth functioning of our operations and enhance our service delivery.

Join Our Team as a Bulgarian Interpreter and Translator!Are you a skilled Bulgarian interpreter or translator seeking an exciting opportunity in Wakefield? Look no further! We offer flexible working hours and competitive rates for freelance professionals.Language Empire, established in 2001, is a leading provider of interpreting and translation services across the UK, serving both public and private sectors for over 20 years. Our commitment to excellence allows us to cover a wide range of languages and dialects. If you are fluent in Bulgarian and English and are passionate about playing a crucial role in politics, business, healthcare, and public service, then this position could be perfect for you!Your Role: Provide face-to-face, telephone, and video interpreting services. Ensure accurate communication for non-English speakers using legal, health, and local government services. Check understanding after each interpretation to confirm clarity. Handle sensitive and confidential information with discretion. Act as a liaison between service users and providers. Requirements: Fluency in English and Bulgarian is essential. Right to work in the UK is a must. Applicants must be 21 years or older. Formal qualifications such as: Diploma in Public Service Interpreting (DPSI) Community Interpreting qualifications Membership in NRPSI, CIOL, or ITI is a plus A degree in Translation, Interpreting, or Languages Any additional interpreting-related qualifications Benefits: Flexible working hours to suit your personal schedule. Work from the comfort of your own home. Be your own boss while receiving ongoing support from our dedicated team. Opportunities for continuous professional development. Once your application is approved, you will be contacted regarding job opportunities within your area!

Description:Are you seeking an exciting opportunity as a Hungarian Interpreter and Translator in Wakefield? If you desire flexible work hours and competitive compensation, we want to hear from you!Language Empire is actively seeking freelance Hungarian interpreters and translators based in Wakefield to engage in various settings, including the NHS, local authorities, police, probation services, and other public and private organizations.Founded in 2001, Language Empire boasts over 20 years of expertise in delivering professional interpreting and translation services across the UK. We proudly cover a vast array of languages and dialects, and if you are fluent in one or more foreign languages, this role could provide an essential avenue into the realms of politics, business, healthcare, and public service!We are currently in need of:Face-to-Face InterpretersTelephone InterpretersVideo InterpretersTranslatorsPlease note, this role is self-employed.The Role:Your responsibilities will include interpreting for clients utilizing legal, healthcare, and local government services. You will ensure comprehension by checking the understanding of non-English speakers after each sentence, engage in conference and consecutive interpreting, handle highly confidential information, and facilitate communication between service users and providers.

Description:Are you seeking a rewarding freelance opportunity as a Portuguese Interpreter and Translator in Wakefield? Join us for a role that offers flexible hours and competitive pay rates!Language Empire is actively searching for skilled freelance Portuguese interpreters and translators situated in Wakefield. You'll have the chance to work within diverse environments, including the NHS, local authorities, police, probation services, and various public and private organizations.Founded in 2001, Language Empire has been delivering professional interpreting and translation services across the UK for over two decades. Our extensive portfolio includes hundreds of languages and dialects. If you are proficient in one or more foreign languages and are eager to engage in essential sectors such as politics, business, healthcare, and public service, this role is perfect for you!We are currently looking for:Face-to-Face InterpretersTelephone InterpretersVideo InterpretersTranslatorsPlease note that this is a self-employed position.The Job:As an interpreter, you will listen to, comprehend, and retain content in the original 'source' language, then accurately reproduce the speech in the 'target' language.Your responsibilities will include:Interpreting for individuals utilizing legal, health, and local government servicesEnsuring non-English speakers understand the content after each sentenceProviding conference, consecutive, and public service interpretingHandling highly confidential informationLiaising between service users and providers

Join Our Team as a Russian Interpreter and Translator!Are you ready to take on a rewarding position as a Russian Interpreter and Translator in Wakefield? We offer flexible hours and competitive rates that fit your lifestyle.At Language Empire, we are actively seeking freelance Russian interpreters and translators located in Wakefield to collaborate with various entities, including the NHS, local authorities, police, probation services, and other public and private organizations.Founded in 2001, Language Empire has been a trusted provider of professional interpreting and translation services across the UK for over 20 years, covering a wide range of languages and dialects. If you are fluent in one or more foreign languages and are eager to engage in a role that impacts politics, business, healthcare, and public service, this opportunity is perfect for you!Your Responsibilities: Provide face-to-face, telephone, and video interpreting services. Ensure clear communication by checking the understanding of non-English speakers after each statement. Engage in conference, consecutive, and public service interpreting. Handle confidential information with discretion. Act as a liaison between service users and providers. Essential Qualifications: Fluent in English and Russian (or another language). Legal right to work in the UK. Age 21 or older. Formal qualifications such as: Diploma in Public Service Interpreting (DPSI). Community Interpreting certification. Registration with NRPSI, CIOL, or ITI is a plus. Degree in Translation, Interpreting, or Languages. Any additional interpreting-related qualifications. Benefits We Offer: Flexibility to work according to your schedule. Opportunity to work from home. Independence as a self-employed interpreter. Ongoing support from our dedicated in-house team. Continuous professional development opportunities. Upon successful registration, you will be contacted for job opportunities in your area.

Join Our Team as a Vietnamese Interpreter and Translator!Are you in search of a rewarding freelance opportunity as a Vietnamese Interpreter and Translator in Wakefield? We offer flexible working hours and competitive pay rates that cater to your lifestyle.At Language Empire, we are on a mission to provide exceptional interpreting and translation services across various sectors, including the NHS, Local Authorities, Police, Probation Services, and other public and private organizations. With over 20 years of experience since our establishment in 2001, we take pride in our ability to cover hundreds of languages and dialects throughout the UK. If you are proficient in Vietnamese and English, and are seeking a role that impacts critical areas such as healthcare, politics, and public service, we want to hear from you!Current Opportunities Include:Face-to-Face InterpretersTelephone InterpretersVideo InterpretersTranslatorsKey Responsibilities:Provide accurate interpretation for clients accessing legal, health, and local government services.Ensure non-English speakers understand the content after each interpretation.Perform various types of interpreting including conference, consecutive, and public service interpreting.Handle sensitive and confidential information with the utmost discretion.Act as a liaison between service users and service providers.