Director of Customer Engineering

Join Elastic as the Director of Customer Engineering, where you will lead a dynamic team dedicated to delivering exceptional engineering solutions to our customers. In this pivotal role, you will drive the technical strategy and foster collaboration between engineering and customer success to ensure our clients achieve their desired outcomes.

Role overview Hatchit is hiring a Director of Design Engineering to lead and motivate an experienced engineering team. This position can be based in Reston, VA or Somerville, MA. The Director will influence the direction of design engineering, finding the right balance between new ideas and practical solutions. What you will do Guide a team of engineers by setting clear direction and offering support throughout design projects. Establish strategic objectives for the design engineering group and make sure these goals fit with overall company priorities. Oversee project delivery, ensuring work is completed on time, within budget, and meets high quality standards. Collaborate with cross-functional teams and important stakeholders to coordinate engineering activities. Location This position is available in Reston, VA or Somerville, MA.

About AvePoint AvePoint stands as a global leader in data management and SaaS operations, dedicated to empowering federal, state, and local government entities alongside educational and defense organizations. Our mission is to facilitate secure collaboration, ensure compliance, and drive digital transformation. We assist our clients in modernizing their workflows with Microsoft 365, SharePoint, Teams, and other cloud technologies, guaranteeing that their data is safely managed, governed, and optimized for mission success. About the Opportunity As the Director of Customer Success (Public Sector), you will spearhead a dynamic team committed to delivering measurable value to AvePoint’s government, educational, and regulated clients. You will manage a diverse portfolio that includes federal, state, local, and educational accounts, ensuring robust adoption, customer satisfaction, and retention. Your leadership will define the Public Sector customer journey, overseeing every aspect from onboarding to renewal, solidifying AvePoint's role as a trusted partner throughout the customer lifecycle.

Join the Leading Innovator in Electric Power Data and Analytics The electrical grid represents the largest and most intricate machine ever constructed. Yes Energy's cutting-edge electric power trading analytics software offers real-time insights into the vast amounts of data produced by the North American electrical grid every day. Our distinctive and forward-thinking approach to data empowers real-time trading decisions and mid- to long-term investment strategies, contributing to lower utility prices, facilitating the energy transition, and ensuring the stability of the grid. It’s not just a challenging role; it’s a role with a significant purpose. Become a part of our thriving organization as we undergo international transformation.

Babel Street is a premier technology partner specializing in cutting-edge identity intelligence and risk operations. We leverage advanced artificial intelligence and data analytics to provide unparalleled, analysis-ready data in any language, enabling proactive risk identification, comprehensive insights, rapid automation, and effortless integration into existing systems. Our mission is to empower both governmental and commercial organizations to turn high-stakes identity and risk management into strategic advantages. The actionable insights we provide protect lives and secure critical assets across the globe. Babel Street is headquartered in Reston, Virginia, with regional offices located in Boston, MA, and Cleveland, OH, along with international offices in various locations.

About Us:At Exiger, we redefine supply chains, transforming them into strategic advantages that enhance safety and transparency across the globe. Our cutting-edge AI platform, 1Exiger, provides unparalleled visibility into intricate supplier ecosystems, utilizing proprietary data and advanced artificial intelligence to identify risks, streamline compliance, and drive efficiencies that bolster long-term resilience. With over 550 global clients—including Fortune 500 companies and U.S. government agencies—Exiger has established itself as a recognized and award-winning leader in supply chain AI and a FedRAMP® authorized provider for the federal government.Position Overview:We are seeking a dynamic Customer Success Director to join our team, reporting directly to the SVP of Government Customer Success. This role is pivotal in driving impact across the Department of War, Federal Civilian, Intelligence Community, and Aerospace & Defense sectors. As a key individual contributor, you will work closely with U.S. government clients who operate in high-stakes environments where the ramifications of decisions are significant. Our Government business is experiencing rapid growth, and Customer Success is critical to amplifying our influence and achieving our objectives.

The Director of Software Engineering will lead a team of talented engineers in the development and enhancement of software solutions that drive innovation within ATPCO. This role requires a strategic mindset along with hands-on technical expertise to oversee the full software development lifecycle, ensuring that our technology stack remains cutting-edge and effective. You will collaborate with cross-functional teams to align engineering initiatives with business goals and mentor engineers to foster their professional growth.

We are seeking a highly experienced and strategic Senior Director of Software Engineering to lead our Stability Engineering & Operations team at dev2. This pivotal role involves overseeing the engineering processes that ensure the stability and reliability of our software products. You will work closely with cross-functional teams to drive innovation and operational excellence while mentoring and developing talent within the organization.

Role Overview Alarm.com is seeking a Senior Director of Device Engineering to guide a talented team focused on designing and building technology solutions for customers. This leadership role shapes the direction of device engineering, with a strong emphasis on delivering products that meet high standards for quality and performance. What You Will Do Lead and mentor the device engineering team Set and execute the strategic vision for engineering initiatives Oversee project management, including resource planning and project delivery Support team growth and professional development Ensure products align with company goals for quality and performance Location This position is based in Tysons, Virginia.

Jobgether is seeking a Director of Go-To-Market Engineering to lead strategic engineering projects that support business goals and company growth. This fully remote position is based in Virginia. Role overview This leadership role centers on aligning engineering efforts with broader business objectives. The Director will work closely with teams across the company to shape and execute solutions that strengthen Jobgether’s position in the market. Key responsibilities Guide engineering initiatives that support company strategy and growth targets Collaborate with colleagues from multiple departments to deliver impactful solutions Focus on developing and implementing approaches that improve Jobgether’s market presence Location This is a remote role open to candidates based in Virginia.

Accenture Federal Services seeks a Custom Software Engineer in Herndon, VA to help build secure, scalable systems that support US government missions. This position combines technical leadership with hands-on software development, working closely with AI and data teams to deliver practical solutions for defense, national security, public safety, and health projects. What you will do Technical leadership and architecture: Shape the design and development of backend systems and event-driven APIs, primarily using FastAPI. Code quality and reviews: Take part in code and technical design reviews to uphold standards for quality, performance, and security. AI model deployment: Collaborate with data scientists and machine learning engineers to integrate, containerize, and deploy AI/ML models, such as natural language processing, recommendation engines, and generative AI, into production environments. Containerization and orchestration: Build applications for cloud deployment, using Kubernetes for container orchestration. Asynchronous processing and distributed systems: Design systems that use asynchronous processing and task queues (including Celery, RabbitMQ, or Kafka) to manage long-running or unreliable tasks outside the main API. This role focuses on both technical depth and collaboration, offering the chance to work alongside professionals in AI, data, and engineering. The environment values code quality, security, and scalable design.

At Accenture Federal Services, our mission is to empower the U.S. federal government to strengthen and secure the nation while enhancing lives across the country. With a dedicated team of over 13,000 professionals, we leverage the limitless potential of technology and creativity to support clients across defense, national security, public safety, civilian sectors, and military health organizations. As part of our collaborative and supportive community, recognized as a Glassdoor Top 100 Best Place to Work, you will find opportunities to grow, learn, and thrive through practical experience, certifications, and industry training. Be a part of our journey to drive meaningful, lasting change that advances government missions! The Senior Custom Software Engineer (Platform Developer) plays a pivotal role in the containerization, automation, scripting, and Infrastructure-as-Code (IaC) development necessary for secure platform operations in government cloud environments. This position is responsible for designing, configuring, integrating, and maintaining management infrastructure services while ensuring system stability, compliance, and security adherence. The engineer will develop hardened machine images (e.g., Azure VMs), ensure STIG compliance, and create custom services for security inheritance across the environment. As a senior contributor, you will utilize your expert knowledge to lead significant technical projects, assess performance outcomes, and mentor junior technical staff.

AECOM is on the lookout for an experienced Mechanical Engineering Director specialized in hyperscale data center projects. You will spearhead and manage our U.S. Data Center Mechanical Department, providing essential technical leadership and strategic direction for our mechanical engineering team dedicated to hyperscale data center initiatives nationwide.In this role, you will ensure high-quality delivery of mechanical design services for data center projects, encompassing HVAC and piping systems, while adhering to technical standards and client specifications. Your responsibilities will include guiding project execution, managing team performance, facilitating resource planning and staffing, mentoring engineers, and establishing best practices for mechanical design across the data center portfolio.While leading the department, you will also maintain technical engagement by offering hands-on oversight and expertise in complex hyperscale data center projects. This includes supporting project teams in critical design decisions and serving as a senior technical resource for intricate mechanical systems and client requirements.This position offers the flexibility of a remote work arrangement, with the possibility to work from various locations in the U.S. where AECOM has offices.Although primarily remote, occasional travel may be necessary for client meetings, significant project milestones, onsite collaboration sessions, or other essential business activities. Travel will be scheduled in advance and is expected to be infrequent.AECOM stands as a leader in the global data center consulting sector, with strong teams across the Americas, Europe, Africa, Asia, and Australia. In this role, you will have the chance to collaborate with our international teams on high-profile, fast-paced data center projects for global clients. This hands-on, client-facing role offers significant opportunities for career advancement.

About AntithesisAt Antithesis, we are committed to transforming the way modern distributed systems are tested and released. Our innovative platform is relied upon by engineering teams seeking unparalleled reliability, scalable performance, and comprehensive technical insights. We not only ensure system correctness but also cater to developers' needs for superior solutions. If you've faced the challenges of production outages, stressful on-call weeks, or prolonged release delays due to critical bugs, you'll resonate with our mission. If you have a passion for developer-first products, system resilience, and correctness, we would love to connect with you.About the RoleThe role of a Customer Success Engineer (CSE) is pivotal in making our customers successful. By deeply understanding our customers' intricate software systems and urgent business needs, we leverage our cutting-edge platform to assist them in thoroughly testing their mission-critical applications. We engage directly with engineers at progressive companies, ensuring they identify bugs before their users do.What You’ll DoCSEs play a vital role in recognizing customers’ business needs and technologies, providing value throughout the customer lifecycle. This includes onboarding, delivering essential customizations, and articulating impactful value propositions to customer leadership. Responsibilities also encompass identifying gaps in product features, surfacing new requirements, envisioning new application domains, and educating the tech industry about advanced testing techniques at scale.In this dynamic role, each day brings new experiences—whether you're on-site assisting a customer with a critical bug resolution and presenting findings to their team or collaborating with peers in the office to develop new testing methodologies.What We’re Looking ForProven initiative and determination to tackle challenging, open-ended technical problems that affect customers promptly.A degree in Computer Science or a related technical field.Experience as a technical consultant, software/quality engineer, solutions engineer/architect, or in a similar role.Strong communication skills to effectively interact with customers’ engineers and leadership.Proficiency in writing and debugging code.

At Accenture Federal Services, we are dedicated to empowering the US federal government to enhance national security and improve the quality of life for citizens. Our team of over 13,000 professionals is united by a common mission to harness the power of technology and innovation for a myriad of clients spanning defense, national security, public safety, civilian, and military health sectors. Become a part of Accenture Federal Services, a technology leader within the global Accenture network. Celebrated as one of Glassdoor's Top 100 Best Places to Work, we foster a collaborative and supportive environment where you can truly belong and flourish. Through engaging hands-on experiences, certifications, and industry training, we equip you to grow and thrive in your career. Join us in driving impactful, long-lasting transformation that advances government missions and the nation forward! Job Description:We are seeking skilled full stack Software Engineers proficient in Java or Python, with a strong foundation in object-oriented programming and a commitment to meeting customer needs. Your role will involve developing cloud management and governance software for various Government clients with mission-critical responsibilities. Collaborating closely with architecture and engineering leads, you will leverage cutting-edge software technologies to deliver high-profile, complex technical solutions. We are looking for engineers who are passionate and thrive in a dynamic environment. If you want a prominent role in a respected company, collaborating with senior Government decision makers across the Federal landscape, and contributing to the development and deployment of modern, cloud-native applications on AWS and Azure, we would love to connect with you! Our team follows Agile Scrum methodologies, releasing functional software at the end of each two-week sprint utilizing CI/CD practices with Jenkins. We emphasize sound engineering best practices to design, specify, build, test, and deliver the capabilities our users need. If the idea of working within a high-performing team to deliver substantial value to customers excites you, please review the minimum qualifications and apply!

Role overview Jobgether seeks a Director of Creative Marketing to guide the transformation of customer communications and enhance the car ownership experience. This position is fully remote and based in Virginia. What you will do Create and refine brand narratives and messaging that reach customers at every point in their car ownership journey. Collaborate with teams across Jobgether to ensure marketing campaigns support both business objectives and customer needs. Define and strengthen Jobgether’s brand voice in the automotive sector, with a focus on building engagement and trust. Lead creative strategies that improve how customers perceive and manage car ownership. Requirements Proven experience leading creative marketing efforts, with a strong background in narrative development and messaging. Demonstrated ability to work collaboratively across teams. Skilled at translating complex concepts into clear, compelling communications. Interest in shaping customer experiences in the automotive industry. Location This is a remote role based in Virginia.

Role Overview AECOM is hiring a Director of Construction Project Management in Fredericksburg, Virginia. This leader oversees every phase of construction projects, from early planning through final delivery. The director is accountable for keeping work on schedule, within budget, and up to quality and safety standards. What You Will Do Supervise and guide construction teams throughout project lifecycles Monitor progress to ensure projects meet deadlines, scope, and financial targets Uphold quality and safety requirements across all project stages Promote collaboration and support professional growth within the team Identify ways to improve project processes and outcomes What We’re Looking For Extensive experience in construction project management Strong leadership and team-building skills Excellent communication abilities Dedication to high standards of quality and safety

Telesat Government Solutions (TGS), a subsidiary of Telesat, delivers secure global communications networks tailored to the needs of the U.S. government and allied partners. The company’s satellite fleet supports critical connectivity for remote teams, providing reliable infrastructure and real-time operational management to ensure mission assurance. The Telesat Lightspeed™ Low Earth Orbit (LEO) network forms the core of TGS’s offering. By combining commercial LEO satellites with Optical Inter-Satellite Links (OISLs), the network supports integrated, hybrid MilSatCom solutions for government and defense clients. This approach delivers secure, dependable, and cost-effective connectivity worldwide. Role overview The Director of Product Engineering leads integration, testing, solutions engineering, sales support, and training for the TGS product portfolio. This position builds strong relationships with Department of Defense and federal customers, demonstrating the capabilities of Telesat Lightspeed and supporting both pre- and post-sales technical needs. Key responsibilities Oversee integration and testing of TGS product lines Lead solutions engineering and technical sales support activities Develop and deliver training for customers and internal teams Build and maintain relationships with government and defense clients Champion technology solutions that address customer communication requirements using the Lightspeed constellation Drive the TGS terminal strategy and provide technology recommendations Conduct modeling, simulations, and manage test and evaluation demonstrations to secure sales and improve customer satisfaction What you bring Proven experience in solutions engineering, integration, and technical sales within the government or defense communications sector Established relationships and specialized knowledge relevant to Department of Defense and federal clients Ability to innovate and deliver tailored solutions for complex customer needs Experience managing technical demonstrations and evaluations

Join TMEIC Corporation Americas as the Director of Technical Services for our Industrial Systems business unit, where you will play a pivotal role in shaping our technical service strategies. You will define and implement comprehensive plans that align with both short and long-term objectives, ensuring sustainable growth and profitability.Your responsibilities will span the development of annual Mid-Range Plans (MRP), market assessments, and industry trend analyses. You will collaborate with senior management to craft strategic business initiatives, leveraging analytics to drive decision-making and effectiveness in our technical service offerings.We are looking for an innovative leader who can explore new opportunities and enhance existing services to meet evolving market demands and client needs.

The Director of IT & Cybersecurity will be the key authority responsible for the reliability, security, and compliance of enterprise technology throughout solidcore's headquarters and studio locations. Reporting directly to the CFO, this pivotal role ensures that our internal systems, infrastructure, and vendors perform securely, efficiently, and in a scalable manner as the organization expands.This strategic leader will manage IT operations, enhance cybersecurity measures, and oversee enterprise risk management. Collaborating closely with Finance, Human Resources, and Legal departments, the Director will ensure strict adherence to regulatory and audit frameworks. Additionally, this role will supervise the selection, governance, and performance of internal technology vendors, ensuring the organization is equipped with optimal tools, controls, and support systems.This is a vital function that emphasizes 'run and protect' strategies—reducing operational risks, minimizing disruptions, and establishing a stable, secure foundation that empowers the organization to scale effectively.