Technical Support Engineer at Optix | Vancouver, BC

As we move toward 2030, the future of workspaces is evolving, with an anticipated 30% becoming flexible. Leading this transformation are flex space operators, who are pioneering a new working paradigm rooted in community, connection, and unparalleled experiences.Optix stands at the forefront of this revolution as the premier flex space automation software. Our innovative B2B SaaS platform empowers coworking and flex operators to streamline their operations, foster community engagement, and drive business growth.We pride ourselves on our vibrant team culture, where collaboration and support are paramount. We enjoy artisanal coffee, delectable pastries, and share a common vision of transforming the work landscape. Currently, we are seeking an entrepreneurial-minded individual to join our expanding team.In this pivotal role, you will leverage your engineering or web development experience to craft exceptional client experiences. This hands-on technical position transcends traditional support roles; our Support Engineers work closely with clients to creatively resolve complex technical challenges.Your primary responsibilities will include assisting clients in maximizing the use of the Optix feature set, diagnosing and reporting issues, and acting as a liaison between clients and our product team. Additionally, you will contribute to the training and enhancement of our AI chatbot, Felix, powered by Intercom’s Fin, improving its coverage and ticket resolution rates. This role is tailored for those who are passionate about problem-solving and troubleshooting, with the ultimate goal of empowering our clients to achieve their objectives and overcome challenges with our product.Note: This is a hybrid opportunity for candidates based in Vancouver, BC, with 50% work in our stunning waterfront Gastown office and 50% from home.We warmly welcome applicants from diverse backgrounds. If you believe you could be a valuable addition to our team, we encourage you to apply even if you don’t meet every requirement listed.

About the Role Optix is hiring a Customer Success Associate in Vancouver, British Columbia. This role centers on supporting clients and making sure they receive attentive, helpful service. The Customer Success Associate communicates directly with customers, listens to their needs, and helps resolve issues as they arise. What You Will Do Respond to client questions and requests with clear, timely answers Work to understand each customer's goals and challenges Offer solutions and guidance to help clients get the most from Optix Build and maintain strong, ongoing relationships with clients Identify and address potential issues before they become problems What Sets You Up for Success Strong interest in customer service and support Ability to listen actively and communicate clearly Comfort solving problems and finding solutions for others Desire to help clients succeed and feel valued This position is based in Vancouver, British Columbia, Canada.

Join Optix as a Full Stack Engineer and be part of our transformation from a rules-based automation platform to a cutting-edge conversational workspace management system.In this role, you will develop AI-driven features that empower coworking and flexible space operators to save valuable time each day while enhancing revenue. Collaborating closely with our Technical Lead and product teams, you'll oversee the full-stack delivery of features—designing data pipelines, integration methods, and user experiences that integrate AI functionalities seamlessly into our platform.This is a unique chance to expand your AI engineering skills within a successful, profitable SaaS company. You will work alongside seasoned AI leaders who will guide you in mastering AI development while you apply your robust full-stack knowledge to deliver impactful features.This is a hybrid position for candidates located in Vancouver, BC (60% in our scenic waterfront Gastown office, 40% remotely).

About Us At prenuvo, we are on a mission to revolutionize healthcare through proactive technology. We seek an enthusiastic Escalations Engineer to join our dynamic team. If you have a passion for understanding user challenges and a desire to enhance your software development and analytical skills, we want to hear from you. You will thrive in a fast-paced environment where each day presents new challenges—triaging intricate issues, analyzing logs and code, and collaborating closely with our engineering teams to ensure the reliability of our platform. Your commitment to developing impactful products and systems will positively affect the lives of thousands. Join us in reshaping healthcare while leveraging cutting-edge technology and collaborating with high-performing teams that possess deep expertise. Make a significant difference in the health of individuals worldwide!

Join our dynamic team at Interactive Brokers as a Technical Operations Specialist (TOPS). In this pivotal role, you will be responsible for ensuring the seamless operation of our technical systems, troubleshooting issues, and supporting our clients with their technical needs. Your expertise will contribute to optimizing our operations and enhancing the client experience.

Why join us?At Brex, we are revolutionizing the way businesses manage their spending through our AI-driven platform. Our integrated suite of financial tools—including corporate cards, banking, and global payments—empowers companies to spend confidently and efficiently. From startups to established enterprises like DoorDash and Flexport, thousands of organizations trust Brex to streamline their financial operations.Joining Brex means embracing a culture of innovation and collaboration, working alongside some of the industry's brightest minds. We are dedicated to fostering a diverse and inclusive environment where your aspirations can flourish. With the right tools, resources, and support, we ensure you have everything you need to advance your career.Recruiting at BrexRecruiting is the cornerstone of Brex, serving as the gateway for future innovators and leaders. We collaborate closely with company leaders to identify and attract exceptional talent, building high-performing teams that drive our mission forward. Our approach is fast-paced and strategic, with a focus on creating a welcoming candidate experience from the very first interaction. We don’t just fill positions—we shape Brex's culture by discovering the next generation of builders and leaders.Your RoleAs a Senior Technical Recruiter, you will work in partnership with hiring managers and technical leaders to define team requirements and align recruitment goals. Your responsibilities will include sourcing, engaging, and evaluating candidates through diverse channels, managing the entire recruitment process from outreach to onboarding. You'll develop strategies to attract and retain diverse technical talent, proactively creating talent pipelines for both current and future needs. Additionally, you will analyze key hiring metrics to enhance processes, collaborate with cross-functional teams to ensure fairness and efficiency, and promote Brex's employer brand at events and on social media platforms.Your Work EnvironmentThis position is based in our Vancouver office. We embrace a hybrid work model, blending in-office engagement with the flexibility of remote work. Currently, we require a minimum of three coordinated in-office days each week—Monday, Wednesday, and Thursday. Additionally, we offer up to four weeks of fully remote work per year!

About the Role Optix is hiring a Sales Development Representative in Vancouver, British Columbia. This role focuses on growing our client base and supporting the sales team’s goals. The position involves identifying potential clients, reaching out to new contacts, and building strong business relationships. What You Will Do Research markets to spot new business opportunities Generate and qualify leads for the sales pipeline Engage with prospective clients and introduce Optix’s solutions Work closely with the sales team to help meet targets Contribute ideas and effort to help drive company growth Who We’re Looking For Motivated and enthusiastic about sales Strong communicator who enjoys building relationships Comfortable with outreach and market research

7shifts is a premier scheduling and payroll platform that empowers restaurant teams to excel. Our intuitive app and tailored solutions are designed to streamline operations, minimize errors, and maintain cost efficiency for over 55,000 restaurants. Our mission is to simplify team management and enhance performance within the restaurant industry, ultimately fostering a vibrant ecosystem of connected and engaged teams.As a Customer Support Representative at 7shifts, you will play a pivotal role in ensuring customer satisfaction and loyalty by assisting them in maximizing the benefits of our platform. Serving as the initial point of contact through chat, email, and phone, you will deliver personalized, empathetic, and solution-oriented support, significantly contributing to the overall success of 7shifts.We are committed to building an inclusive workplace that reflects the diversity of the industry we serve, and we warmly invite candidates from all backgrounds to apply.Currently, we offer two distinct shifts during the week: Sunday to Thursday and Tuesday to Saturday. Please note that the working schedule may be adjusted based on business requirements, with appropriate notice and communication provided.

Parallel Domain builds virtual environments that help autonomous vehicles and robots prove their capabilities before operating in the real world. These simulated landscapes must meet strict physical, geometric, and sensor-level standards, providing a reliable space for clients to test and validate advanced autonomous systems. To achieve this, the team relies on a sophisticated content and rendering pipeline. The work goes beyond traditional AAA game development, using methods like Gaussian splat scene reconstruction, neural rendering, AI-powered content workflows, and modern procedural systems. These approaches are reshaping what it means to be a technical artist in this field. Role overview The Principal Technical Artist will lead the development of new workflows for building high-fidelity virtual environments. This is a senior individual contributor role based in Vancouver, BC. The position involves close collaboration with rendering, simulation, and content engineering teams to solve complex challenges in content creation and pipeline design. What you will do Develop and implement advanced workflows for environment creation using Unreal Engine, Houdini, Python, shader programming, and AI technologies. Work alongside multidisciplinary teams to address technical and creative challenges in content pipelines. Apply innovative techniques to push the fidelity and scalability of simulation environments. Requirements Expertise with tools such as Unreal Engine, Houdini, Python, and shader code. Experience with advanced content creation techniques, including neural rendering and procedural systems. Ability to collaborate effectively with engineering and creative teams. Strong background in technical art for high-fidelity environments.

Role Overview blackbirdinteractive is hiring a VFX Artist for a 9-month contract in Vancouver, BC. This role focuses on creating visual effects that elevate the look and feel of our games. The position offers hands-on involvement in projects that value both creativity and technical skill. What You Will Do Design and implement visual effects that support gameplay and narrative Collaborate with artists, designers, and engineers to achieve project goals Contribute ideas and feedback to help shape the visual direction of our games Who We’re Looking For Experience with VFX creation for games or interactive media Comfort working both independently and as part of a team Strong interest in visual storytelling and pushing creative boundaries This contract position is based in Vancouver, BC, Canada.

About Hiive Hiive connects buyers, sellers, and issuers to enable efficient secondary transactions in venture-backed, pre-IPO companies. The platform brings greater transparency, efficiency, and standardization to a complex asset class. Based in Vancouver, Hiive is recognized among Canada’s fastest-growing firms and is backed by leading U.S. investors. The company is profitable and well-capitalized, building a strong team to support growth and new opportunities. To learn more about working at Hiive, visit the Hiive careers page. Role Overview: Executive Assistant The Executive Assistant will partner closely with Hiive’s executive team. This role involves managing schedules, anticipating needs, and removing obstacles so leaders can focus on business priorities. The Executive Assistant acts as a key contact for internal teams, board members, and external partners, working across all departments. Discretion, organization, and the ability to use AI-powered tools are essential in this fast-moving environment. Main Responsibilities Serve as a trusted partner to the executive team, managing time, priorities, and logistics to support their effectiveness. Handle correspondence and incoming requests across multiple channels, ensuring prompt and professional communication for the executive team. Manage complex calendars for several executives, often across time zones. Anticipate conflicts, coordinate with stakeholders, and make informed decisions to keep work moving smoothly. Oversee logistics for business travel and key meetings, including venue selection, scheduling for groups of 20-30 participants, and preparing detailed briefing materials. Arrange travel with attention to detail, ensuring trips run smoothly and resolving any issues that come up. Prepare polished documents, presentations, and briefing materials that reflect the professionalism of Hiive’s leadership.

Path Robotics is looking for a Field Service Technician in Vancouver, BC. This role centers on supporting clients by installing, maintaining, and troubleshooting advanced robotic systems. What you will do Install robotic systems at customer sites Perform maintenance to keep systems running smoothly Troubleshoot technical issues as they arise Work directly with customers to address concerns and provide guidance Role overview This position involves hands-on technical work and regular interaction with clients. The Field Service Technician ensures that Path Robotics systems operate at peak performance and that customers receive timely, practical support.

Join INTRALOT as a DevOps EngineerAt INTRALOT, we are redefining the future of gaming through innovative technology. Our extensive global reach, rich diversity, and dynamic teams empower a people-centered approach. We seek a passionate DevOps Engineer ready to elevate their career. At Intralot Canada, we are revolutionizing the gaming sector with scalable, dependable, and state-of-the-art systems. This is your opportunity to make a significant impact and grow within a vibrant team that thrives on creativity and teamwork.Your Role:As a DevOps Engineer, you will contribute to the team responsible for high-performance, always-on gaming platforms. Your role will be crucial in ensuring seamless gameplay, instant scalability during peak demand, and flawless rollouts of new features—regardless of the action's intensity.You will work at the core of a fully automated, cloud-native environment, employing GitOps, Infrastructure as Code (IaC), and advanced observability techniques to maintain our systems' stability, security, and speed.Every enhancement you implement will directly enrich the gaming experience.Your Key ResponsibilitiesOperate and Optimize Automated Gaming Platforms:Maintain a GitOps-driven deployment pipeline utilizing tools such as ArgoCD, ensuring rapid and secure delivery to production gaming environments.Support self-healing, highly available cloud systems designed to manage significant traffic spikes during events and game launches. Enhance Performance and Delivery Speed:Refine CI/CD pipelines (Jenkins, GitHub Actions, etc.) to accelerate release cycles, enhance rollback safety, and facilitate advanced rollout strategies (canary, blue/green).Boost resilience and system performance across real-time gaming workloads. Cloud & Kubernetes at Scale:Manage secure, scalable gaming infrastructure on AWS.Oversee Kubernetes workloads that power multiplayer and transactional systems. Champion Infrastructure as Code:Construct and optimize infrastructure utilizing Terraform, Helm, AWS CloudFormation, and Ansible—with a focus on version-controlled, tested, and reviewed code.Implement policy-as-code to ensure secure and consistent deployments across regions and regulatory markets.

Join INTRALOT as a DevOps EngineerAt INTRALOT, we are redefining the gaming landscape through innovative technology and a commitment to excellence. Our diverse global presence and vibrant culture empower our teams to thrive under a people-first strategy. If you are a passionate DevOps Engineer looking to elevate your career, INTRALOT Canada offers a unique opportunity to transform the gaming industry with scalable, reliable, and state-of-the-art systems. Join us in making a significant impact while collaborating with a dynamic team focused on innovation.Your Role:As a DevOps Engineer, you will play a crucial role in developing and maintaining always-on, high-performance gaming platforms. Your expertise will ensure seamless gameplay, immediate scalability during peak demand, and flawless feature rollouts — no matter the intensity of the action.You will operate within a fully automated, cloud-native environment, leveraging GitOps, Infrastructure as Code (IaC), and advanced observability tools to maintain our systems' stability, security, and speed. Every improvement you implement will directly enhance the gaming experience.Your Key Responsibilities:Operate and Optimize Automated Gaming Platforms:Manage a GitOps-driven deployment pipeline utilizing tools such as ArgoCD, ensuring rapid and secure deployment to production environments.Support self-healing, highly available cloud systems designed to accommodate substantial traffic surges during events and game launches. Enhance Performance and Delivery Speed:Refine CI/CD pipelines (Jenkins, GitHub Actions, etc.) to reduce release times, bolster rollback safety, and facilitate advanced rollout strategies (canary, blue/green).Enhance resilience and performance across real-time gaming workloads. Cloud & Kubernetes at Scale:Operate secure, scalable gaming infrastructure on AWS.Oversee Kubernetes workloads that support multiplayer and transactional systems. Champion Infrastructure as Code:Develop and optimize infrastructure using Terraform, Helm, AWS CloudFormation, and Ansible, treating all components as versioned, tested, and reviewed code.Implement policy-as-code to guarantee secure and consistent deployments across various regions and regulatory markets.

Your Exciting New Role and TeamJoin Sanctuary, a pioneering leader in developing AI-driven control systems for humanoid robots. We are seeking a dynamic Senior Mechanical Engineer to join our innovative team, working directly under the Mechanical Design Manager. In this pivotal role, you will utilize your extensive knowledge in design, architecture, and implementation to enhance our existing robotic systems and influence the next generation of robotics.As a Senior Mechanical Engineer, you will showcase your outstanding mechanical and mechatronics design capabilities, coupled with hands-on experience in creating and optimizing complex mechanisms that fulfill various objectives. You will have a consistent history of contributing to the advancement of systems transitioning from prototypes to mid-to-high volume production.

As a Site Reliability Engineer at hiive, you will play a pivotal role in ensuring the stability, performance, and scalability of our services. You will work collaboratively with development teams to implement best practices in reliability and performance engineering. Your expertise will help us build and maintain a robust infrastructure that supports our innovative solutions.

Join Our Innovative TeamSanctuary, a global frontrunner in the development of AI-driven control systems for humanoid robotics, is on the lookout for a talented Robotics Technician. In this pivotal role, you will play a crucial part in enhancing our research and development, as well as product development initiatives. Your responsibilities will encompass assembling, installing, maintaining, troubleshooting, and repairing our cutting-edge robotic systems.As a Robotics Technician, you will report directly to the Mechanical Design Manager and collaborate with a dynamic, cross-functional engineering team. Your hands-on expertise will significantly contribute to rapid prototyping, system integration, testing, and iterative hardware development, ensuring our products maintain their position at the forefront of technology.

Your Opportunity at ARC’TERYX:As a Senior Pattern Maker, you will collaborate closely with our Design team throughout the entire product development process, from the conceptual phase to pre-production. Your expertise in creating patterns that align with our design intent will ensure that we maintain the high standards of quality, fit, and construction that ARC’TERYX is known for. This role focuses on our most technical and complex products, allowing you to lead by example while providing mentorship and support to other Pattern Makers.This position is based in our North Vancouver office, with the flexibility of hybrid remote work. Candidates must be eligible to work in Canada.

As a Project Coordinator at Andersen Corporation, you will play a pivotal role in supporting project management efforts, ensuring tasks are completed on time and within budget. You will assist project managers in coordinating schedules, tracking project progress, and communicating with stakeholders. This is an excellent opportunity to enhance your project management skills in a dynamic work environment.

We are seeking a skilled AS400 Consultant to join our team in Vancouver, BC. In this role, you will leverage your expertise in AS400 systems to support our clients in optimizing their IT infrastructure. You will work collaboratively with various stakeholders to identify system requirements and implement effective solutions.