Technical Services Engineer for Named Accounts

Join MongoDB as a Technical Services Engineer dedicated to Named Accounts, where you'll be at the forefront of providing exceptional technical support and solutions to our clients. Your expertise will empower customers to utilize our innovative database technologies effectively, ensuring their success and satisfaction.

Position Summary: We are looking for a dynamic and motivated Technical Sales and Field Service Engineer to join our sales team. This role focuses on expanding our business relationships with existing clients and pursuing new opportunities. As a Sales Engineer, you will engage in applications engineering, sales support, and field service activities. Successful candidates will thrive in a results-oriented and fast-paced environment. This position offers extensive formal training and the chance to work closely with a mentor, allowing you to develop your skills and gain a comprehensive understanding of CaptiveAire's products, market strategies, application engineering processes, and business development tactics.

Allied Properties REIT is seeking a Building Operator to become a vital member of our Technical Services team in Vancouver.At Allied, our work is driven by purpose. As a Building Operator, you will play an integral role in fostering a positive team culture and ensuring that our portfolio excels in building systems, physical attributes, and overall curb appeal. Your contributions will help us achieve our mission of providing tenants with an exceptional experience.This job posting is for an active vacancy.Who are you?We are building on our successes at Allied, and the future is bright. Why are we so confident? Because we have dedicated professionals like you who consistently strive for excellence.Throughout your career, you have distinguished yourself through your pursuit of outstanding results. You are self-driven, take initiative, and lead by example, elevating your team and collaborating toward shared objectives.Most importantly, you are energized by Allied’s mission and the significant impact we make in enhancing urban environments.

As we move toward 2030, the future of workspaces is evolving, with an anticipated 30% becoming flexible. Leading this transformation are flex space operators, who are pioneering a new working paradigm rooted in community, connection, and unparalleled experiences.Optix stands at the forefront of this revolution as the premier flex space automation software. Our innovative B2B SaaS platform empowers coworking and flex operators to streamline their operations, foster community engagement, and drive business growth.We pride ourselves on our vibrant team culture, where collaboration and support are paramount. We enjoy artisanal coffee, delectable pastries, and share a common vision of transforming the work landscape. Currently, we are seeking an entrepreneurial-minded individual to join our expanding team.In this pivotal role, you will leverage your engineering or web development experience to craft exceptional client experiences. This hands-on technical position transcends traditional support roles; our Support Engineers work closely with clients to creatively resolve complex technical challenges.Your primary responsibilities will include assisting clients in maximizing the use of the Optix feature set, diagnosing and reporting issues, and acting as a liaison between clients and our product team. Additionally, you will contribute to the training and enhancement of our AI chatbot, Felix, powered by Intercom’s Fin, improving its coverage and ticket resolution rates. This role is tailored for those who are passionate about problem-solving and troubleshooting, with the ultimate goal of empowering our clients to achieve their objectives and overcome challenges with our product.Note: This is a hybrid opportunity for candidates based in Vancouver, BC, with 50% work in our stunning waterfront Gastown office and 50% from home.We warmly welcome applicants from diverse backgrounds. If you believe you could be a valuable addition to our team, we encourage you to apply even if you don’t meet every requirement listed.

About Match Group Match Group, Inc. (NASDAQ: MTCH) is a global leader in dating products, with a portfolio that includes Tinder, Hinge, Match, OkCupid, Pairs, and Meetic. Hundreds of millions use these platforms, generating billions of interactions every day. This scale requires strong security operations to keep users and data safe. MG Security Engineering Team The MG Security Engineering division supports all Match Group brands with integrated security services. The team covers: Product Security (including Application Security, Infrastructure Security, Red Team, Platform Security) Enterprise Security (Information Security, Governance Risk Compliance, Vendor Security) Monitoring and Security Operations Center (SOC) Incident Response Data Security Digital Investigations AI/ML Security Security Program Management More than 50 security professionals work within this group, dedicated to protecting a diverse set of global consumer platforms.

Join our dynamic team at Collabera as an Account Manager, where you will play a pivotal role in fostering relationships with our clients and ensuring their needs are met with excellence. Your primary responsibility will involve managing client accounts, addressing inquiries, and providing exceptional service to enhance customer satisfaction.As an Account Manager, you will collaborate closely with various teams to deliver tailored solutions that align with our clients’ objectives. Your expertise will contribute to the growth and success of both the clients and the company.

Why join usAt Brex, we are revolutionizing the spending landscape with our AI-driven platform. Our suite of integrated corporate cards, banking services, and global payment solutions empowers companies to manage their budgets with confidence. From innovative startups to established enterprises like DoorDash and Flexport, thousands of organizations rely on Brex to optimize their spending, reduce costs, and enhance operational efficiency on a global scale.Joining Brex means stepping into an environment where you can challenge the norms, collaborate with visionary thinkers, and unlock your potential. We are dedicated to fostering a diverse and inclusive workplace, ensuring that your growth is only limited by your aspirations. We equip you with the necessary tools, resources, and support for your professional development.Recruiting at BrexOur recruitment team is where every career at Brex begins. We are the gateway for future innovators and leaders, showing candidates the possibilities that lie ahead. Collaborating with leaders across the organization, we seek out exceptional talent to build high-performing teams. We pride ourselves on our strategic approach, swift execution, and commitment to creating a thoughtful and welcoming candidate experience from the initial interaction. We don’t just fill vacancies; we actively shape the culture at Brex by identifying the next wave of builders and leaders.What you’ll doAs a Senior Technical Sourcer, you will become a strategic partner in talent acquisition, focusing on identifying, engaging, and cultivating a pipeline of elite technical professionals. Collaborating closely with recruiters, hiring managers, and technical leaders, you will gain a deep understanding of role requirements and develop proactive sourcing strategies to meet immediate hiring needs and support long-term growth.Utilizing advanced sourcing techniques, data analysis, and market insights, you will discover exceptional talent across various technical domains, including engineering, data science, product management, AI, and other emerging fields. This position requires creativity, persistence, and strong business acumen to effectively engage passive candidates and position Brex as an employer of choice. Additionally, you will play a crucial role in enhancing our diversity sourcing strategies and continually refining our sourcing processes and tools.Where you’ll workThis position is based in our Vancouver office, operating in a hybrid environment that fosters collaboration while offering the flexibility of remote work. We require at least three coordinated days in the office each week (Monday, Wednesday, and Thursday). Enjoy the added benefit of up to four weeks of fully remote work annually!

Join our dynamic team at Escrow.com as a Strategic Account Manager, where you will play a pivotal role in onboarding, activating, and ensuring the long-term success of our premier enterprise clients. As the primary representative of Escrow.com to global businesses operating in sophisticated and high-value markets, you will take ownership of the client journey from initial onboarding to ongoing relationship management and growth.The ideal candidate is a natural relationship builder, equipped with strong business acumen, technical proficiency, and a proactive, solution-oriented approach.Key ResponsibilitiesOnboarding: Develop and implement a comprehensive onboarding and activation program tailored to meet each client’s unique technical and operational requirements.Account Management: Actively oversee and manage client accounts and transactions to facilitate seamless platform adoption and utilization, minimizing risks while driving growth.Strategic Relationship Management: Cultivate and maintain robust relationships with stakeholders across diverse global markets and time zones.Client Education: Function as a trusted advisor, equipping clients with knowledge about Escrow.com’s platform features, integrations, and best practices.Cross-functional Collaboration: Partner closely with Sales, Product, Support, and Engineering teams to ensure a flawless customer experience.Growth & Expansion: Identify opportunities for upselling, cross-selling, and account expansion based on client needs and market trends.Feedback & Insights: Collect and communicate client feedback to influence product development and enhance our enterprise offerings.Required Qualifications1–2 years of experience in Technical Account Management, Solutions Engineering, or Customer Success.Demonstrated ability to manage highly customized onboarding initiatives for SMB/Mid-Market clients in complex environments.Exceptional relationship management and strategic consulting abilities.Strong business acumen with a knack for aligning complex organizations around shared objectives.Excellent communication skills, both written and verbal, with the capability to explain technical concepts to non-technical audiences.Proven experience in managing high-touch client portfolios.Track record of achieving or surpassing growth and retention targets.Able to thrive in fast-paced, evolving environments.Familiar with APIs, SaaS integrations, or technical products.Nice to HaveExperience in digital payments, SaaS, or Fintech.Familiarity with tools such as Hubspot, Apollo.io, DeskPro, Google Suite, and financial software.Knowledge of financial systems, including KYC/AML compliance.Bachelor's degree in Business, Marketing, or a related field.Success CriteriaPartnership-First Mentality: You prioritize the long-term success of clients and are dedicated to fostering meaningful partnerships.

As a Senior Engineering Manager for Enterprise Services Management at Asana in Vancouver, BC, the focus centers on guiding a team dedicated to enhancing the company’s Enterprise Services Management platform. This position involves working with engineers to develop scalable solutions that help organizations meet their objectives more effectively. What you will do Lead and mentor a team of engineers working on the Enterprise Services Management platform Collaborate with product managers and cross-functional partners to define project roadmaps Oversee the delivery of new features, ensuring they meet quality standards and deadlines Encourage the adoption of new technologies and methodologies within the team Leadership approach This role emphasizes building a culture where continuous improvement is valued. The manager will support engineers in exploring innovative approaches and drive efficiency across projects.

Join Hootsuite as a Corporate Accountant and be part of a dynamic team that drives financial excellence. In this role, you will manage corporate accounting functions, ensuring accurate financial reporting and compliance with regulations. We seek a proactive individual who thrives in a fast-paced environment and is eager to contribute to our mission of simplifying social media management for businesses worldwide.

Please be aware that this is a talent pool position, not an active opening. If you wish to be considered for future Account Management or Client Services roles at DEPT®, we encourage you to submit your application. We will reach out when a relevant opportunity becomes available.This role is integral to our Personalised Content team which is dedicated to crafting emotionally resonant and conversion-driven ideas, products, and campaigns efficiently. Our expertise lies in hyper-personalized digital communications that transform perceptions, influence behaviors, and expand market share for clients such as eBay, Walmart, and others!JOB PURPOSE:At DEPT®, we are continuously seeking fresh talent. Whether you are at the start of your client services journey or a seasoned Account Manager with experience in mentoring or management, we would love to connect with you.As a member of the Client Services team, you will cultivate robust relationships with clients while overseeing the execution of an array of integrated campaigns. Your responsibilities will include managing client briefs, planning, assigning and reviewing creative work, and collaborating with the team to manage overall agency workload.You will collaborate closely with Designers, Copywriters, Developers, and other agency departments to ensure the successful delivery of campaigns.KEY RESPONSIBILITIES:Draft, manage, and review client briefs.Ensure timely delivery of client projects across multiple campaigns while coordinating with the Account Director on team capacity.Act as a liaison with clients to clarify inquiries, manage expectations, and proactively communicate updates, statuses, or agency recommendations.Effectively convey client feedback to Designers and Copywriters.Prioritize team workloads and escalate issues when necessary.Maintain comprehensive knowledge of each client's business, strategies, objectives, brand, audience, and challenges, advising on tailored communication solutions to become a trusted advisor.Foster excellent relationships with key clients through regular meetings, video calls, planning sessions, and evaluations.Ensure that success metrics are achieved and that projects are completed on time and within budget.

Who We AreHello! We are Thinkingbox, the agency that takes ideas from concept to creation. Our team specializes in delivering groundbreaking digital experiences, immersive events, and engaging content, collaborating with prominent brands in sectors such as sports, gaming, entertainment, and technology. We believe that the creators of our projects should be the visionaries behind them; while others may hesitate, we are always in the process of building. Our culture is fundamental to our identity, making our offices vibrant hubs of collaboration. From spending time with our office dogs to enjoying our Thursday happy hours, we maintain a fun, welcoming, and dynamic work environment. We also encourage our team members to take a month each year to expand their horizons, whether that's working from one of our various offices or soaking up the sun on a beach in Mexico, to return with fresh ideas and perspectives.The OpportunityWe are looking for a detail-oriented and ambitious Junior Accountant to become a part of our finance team. The successful candidate will play a key role in managing everyday accounting activities, ensuring that all tasks are performed accurately and comply with our organizational standards and policies.

Why join us?At Brex, we are revolutionizing the way businesses manage their spending through our AI-driven platform. Our integrated suite of financial tools—including corporate cards, banking, and global payments—empowers companies to spend confidently and efficiently. From startups to established enterprises like DoorDash and Flexport, thousands of organizations trust Brex to streamline their financial operations.Joining Brex means embracing a culture of innovation and collaboration, working alongside some of the industry's brightest minds. We are dedicated to fostering a diverse and inclusive environment where your aspirations can flourish. With the right tools, resources, and support, we ensure you have everything you need to advance your career.Recruiting at BrexRecruiting is the cornerstone of Brex, serving as the gateway for future innovators and leaders. We collaborate closely with company leaders to identify and attract exceptional talent, building high-performing teams that drive our mission forward. Our approach is fast-paced and strategic, with a focus on creating a welcoming candidate experience from the very first interaction. We don’t just fill positions—we shape Brex's culture by discovering the next generation of builders and leaders.Your RoleAs a Senior Technical Recruiter, you will work in partnership with hiring managers and technical leaders to define team requirements and align recruitment goals. Your responsibilities will include sourcing, engaging, and evaluating candidates through diverse channels, managing the entire recruitment process from outreach to onboarding. You'll develop strategies to attract and retain diverse technical talent, proactively creating talent pipelines for both current and future needs. Additionally, you will analyze key hiring metrics to enhance processes, collaborate with cross-functional teams to ensure fairness and efficiency, and promote Brex's employer brand at events and on social media platforms.Your Work EnvironmentThis position is based in our Vancouver office. We embrace a hybrid work model, blending in-office engagement with the flexibility of remote work. Currently, we require a minimum of three coordinated in-office days each week—Monday, Wednesday, and Thursday. Additionally, we offer up to four weeks of fully remote work per year!

Join our dynamic team at Interactive Brokers as a Technical Operations Specialist (TOPS). In this pivotal role, you will be responsible for ensuring the seamless operation of our technical systems, troubleshooting issues, and supporting our clients with their technical needs. Your expertise will contribute to optimizing our operations and enhancing the client experience.

Join our innovative Custom Tech Services team at twocircles as a Technical Delivery Manager, where you will spearhead client-focused technical projects across the KORE Intelligence Platform, with a particular emphasis on Partnership Intelligence.Your role will bridge the gap between client relationship management, technical solutions development, and structured project execution. You will oversee initiatives from initial opportunity assessment and solution design to comprehensive scoping, sprint execution, and successful project launch.Your responsibilities will entail managing integration and extension use cases, including finance integrations through APIs, CRM consulting engagements, custom extensions within Partnership Intelligence, and workflow automation, along with occasionally delivering bespoke solutions that are adjacent to or beyond the core platform.You will collaborate directly with client stakeholders while coordinating with globally distributed engineering teams across Vancouver, London, India, and Australia. This position requires a comfort level with a follow-the-sun delivery model and the flexibility to work across multiple time zones.This is an exceptional opportunity for a candidate who possesses technical expertise, disciplined project leadership skills, thrives in client-facing situations, and enjoys creating clarity and structure in complex, integration-focused projects.

Blackbird Interactive Inc. is looking for a Senior Technical Director in Vancouver, BC, Canada. Role Overview This senior leadership role guides the technical team, shaping the direction and execution of technology across studio projects. The Senior Technical Director steers projects from early planning stages through delivery, ensuring technical goals align with creative vision and production needs. What You Will Do Lead and mentor a team of technical professionals Oversee the development and implementation of new technologies for studio projects Support projects through all phases, from concept to completion Maintain high technical standards to help keep the studio at the forefront of the gaming industry

Dialpad Inc. seeks a Senior Technical Recruiter in Vancouver, Canada to help grow its engineering team. This position centers on identifying, attracting, and hiring skilled technical professionals who will support ongoing projects and contribute to a diverse workplace. Key responsibilities Work closely with hiring managers to understand team needs and define ideal candidate profiles Create and implement recruitment strategies tailored for technical roles Source candidates through social media, networking, job fairs, and additional channels Represent and promote Dialpad’s employer brand throughout the hiring process Impact of this role The Senior Technical Recruiter plays a central role in shaping the future of Dialpad’s engineering team. This work directly supports company growth and helps maintain a talented, diverse group of professionals.

Path Robotics is looking for a Field Service Technician in Vancouver, BC. This role centers on supporting clients by installing, maintaining, and troubleshooting advanced robotic systems. What you will do Install robotic systems at customer sites Perform maintenance to keep systems running smoothly Troubleshoot technical issues as they arise Work directly with customers to address concerns and provide guidance Role overview This position involves hands-on technical work and regular interaction with clients. The Field Service Technician ensures that Path Robotics systems operate at peak performance and that customers receive timely, practical support.

Parallel Domain builds virtual environments that help autonomous vehicles and robots prove their capabilities before operating in the real world. These simulated landscapes must meet strict physical, geometric, and sensor-level standards, providing a reliable space for clients to test and validate advanced autonomous systems. To achieve this, the team relies on a sophisticated content and rendering pipeline. The work goes beyond traditional AAA game development, using methods like Gaussian splat scene reconstruction, neural rendering, AI-powered content workflows, and modern procedural systems. These approaches are reshaping what it means to be a technical artist in this field. Role overview The Principal Technical Artist will lead the development of new workflows for building high-fidelity virtual environments. This is a senior individual contributor role based in Vancouver, BC. The position involves close collaboration with rendering, simulation, and content engineering teams to solve complex challenges in content creation and pipeline design. What you will do Develop and implement advanced workflows for environment creation using Unreal Engine, Houdini, Python, shader programming, and AI technologies. Work alongside multidisciplinary teams to address technical and creative challenges in content pipelines. Apply innovative techniques to push the fidelity and scalability of simulation environments. Requirements Expertise with tools such as Unreal Engine, Houdini, Python, and shader code. Experience with advanced content creation techniques, including neural rendering and procedural systems. Ability to collaborate effectively with engineering and creative teams. Strong background in technical art for high-fidelity environments.

Join our dynamic team at Hootsuite as a Corporate Accounting Manager on an 18-month contract. As a vital member of the Global Controllership team, you will play an essential role in ensuring precise financial reporting, robust internal controls, and adherence to accounting standards across various jurisdictions. Reporting directly to the Director of Corporate Accounting, you will oversee month-end close activities, handle complex accounting tasks under US GAAP, manage consolidation, prepare financial reports, and assist with external audits. The ideal candidate will possess a blend of technical accounting proficiency and strong leadership abilities, thriving in a fast-paced, high-growth setting.This position is open to remote applicants from Canada and the USA (in provinces/states where we can legally hire), unless you are within commuting distance of our Toronto or Vancouver offices, in which case a hybrid work arrangement will be available.