Senior Product Designer at relayfi | Vancouver, BC

Join relayfi, a leading digital banking platform dedicated to empowering self-made business owners with the financial tools and insights they need to succeed. Our mission is to transform financial challenges into opportunities by providing clear visibility into cash flow, enabling entrepreneurs to manage their finances with confidence and clarity.As part of our dedicated Product team, you will play a vital role in shaping our small business banking platform. We understand that small business owners often grapple with cash flow uncertainties, and we are committed to turning that confusion into confidence through thoughtful design. By engaging closely with business owners, we gain deep insights into their needs, allowing us to create tools that enhance their financial clarity, from everyday banking to AI-powered analytics.We are on the lookout for a Senior Product Designer who will help us redefine the future of small business banking and elevate our Design function at relayfi. You will collaborate with a tight-knit team of six designers, product managers, and engineers from day one. We value early collaboration in the discovery phase, regular critiques of each other’s work, and fostering a culture that encourages strong opinions while remaining open to new ideas. You will have the autonomy to lead initiatives while being supported by peers who share a commitment to excellence.In your first year, you might:Redesign the permissions and notifications system to empower small business owners to confidently delegate financial tasks to their teams.Streamline transaction and fraud workflows to ensure that business owners feel secure and informed without feeling overwhelmed.Contribute to the initial design of AI-driven insights that assist entrepreneurs in forecasting cash flow and making informed decisions.Your Responsibilities Include:End-to-End Ownership: Lead the design process from initial discovery and problem framing through to prototyping and final production-ready designs that deliver measurable impact.Elevate Design Standards: Create elegant, intuitive, and aesthetically pleasing interfaces that enhance the banking experience. We seek someone who values attention to detail and understands that great design is integral to a quality product.Effective Storytelling: Articulate the design rationale through compelling narratives and artifacts that foster clarity and alignment across product teams.

At Relay, we are transforming the digital banking landscape by empowering self-made entrepreneurs with the financial tools and insights they need to thrive. Our platform aims to eliminate financial uncertainties, offering clarity and control over cash flow, enabling our users to convert their hard work into sustainable success.We are seeking a talented Senior Site Reliability Engineer to join our dynamic SRE team. Your expertise will be pivotal in ensuring that reliability, security, and speed work in harmony, propelling Relay's growth. If you are passionate about making impactful decisions and shaping the future of our technology, we want to hear from you!

At Relay, we empower self-made business owners with a robust digital banking platform, equipping them with the tools and insights to achieve financial mastery. Our mission is to eliminate financial uncertainty, transforming cash flow into a clear resource that helps them build resilient and flourishing businesses.Exceptional customer experience for small to medium-sized businesses (SMBs) is our competitive edge, and we are making significant investments to develop a world-class Customer Experience (CX) team. As we embark on our next growth phase, we are expanding our CX Operations to scale wisely without compromising quality, continually setting higher standards for customer service.We are seeking a CX Operations Lead to oversee and enhance the operational framework of our CX organization. In this pivotal role, you will be responsible for designing and scaling systems, workflows, and data analytics that directly influence CX performance. This is a high-impact individual contributor position for someone who excels at simplifying complexity and driving operational excellence. You will collaborate closely with CX leadership, Business Operations, and Data teams to transform uncertainty into actionable operational improvements. You will take full ownership of the CX technology stack and the mechanisms that enhance efficiency, resolution quality, and AI performance.Key Responsibilities:Technology & Tooling: Lead the evolution of the CX technology stack (including Zendesk and Salesforce), focusing on workflow design, system configuration, integrations, and maintaining data integrity. Collaborate with CX leaders to tackle the most impactful operational and tooling challenges across the organization.CX Operations Strategy & Roadmap: Develop and implement a CX Operations roadmap that translates strategic goals into measurable results.Workflow Design & Automation: Design, implement, and conduct quality assurance on workflows that boost efficiency and enhance customer outcomes, including AI-enabled support processes and automation across the CX team.Cross-Functional Collaboration: Work closely with Business Operations, Data, and Systems teams to ensure CX data is accurate, interconnected, and actionable.CX Operational Excellence: Establish and document clear operational foundations, best practices, and processes that enable CX to scale as a premier organization.

At HappyCo, we foster a career-friendly environment that promotes growth and collaboration among like-minded individuals, free from ego and politics. Our values-driven culture emphasizes flexibility and support for all team members. Join us to Make Work Happy! As a Senior Product Designer, you will take ownership of designing high-impact web experiences that empower our customers to make informed decisions and enhance operational efficiency. You will engage in the entire design process—from identifying problems and conducting discovery to delivering solutions and iterating based on feedback—collaborating closely with a Product Manager and Engineering Lead as part of a product triad.Within this triad, you'll collaborate to establish the team's roadmap, set priorities, and navigate trade-offs, ensuring that our work aligns with company objectives, product strategy, and long-term vision. Your design expertise will shine through the quality of your thinking and execution, influencing outcomes and significantly contributing to how complex, AI-enabled web products can deliver value to customers and the business.This position is tailored for seasoned individual contributors who thrive on autonomy, possess sound judgment, and embrace accountability. It is ideal for designers who exhibit strong product insight, broad ownership, and confidence in independent work, regardless of formal titles or authority.We are seeking designers for various problem spaces. Final team placements will be determined based on business needs and your demonstrated strengths during the interview process.___________________________________Potential Problem SpacesDepending on product priorities and your unique skills, you may contribute to one or more of the following areas:Procurement & SourcingDesigning workflows for vendor discovery, pricing comparisons, purchasing, approvals, and supplier performance across extensive multifamily portfolios.Asset & Portfolio PerformanceCreating dashboards, analytics, and scenario-modeling tools that enable operators to comprehend property performance, identify risks and opportunities, and enhance returns.These products are rich in information, highly interconnected, and utilized by various roles within an organization. Increasingly, they feature AI-powered interfaces that allow users to proactively engage with their data, uncover insights, and receive recommendations through user-friendly, conversational, and voice-enabled interactions. Designing for clarity, trust, and usability across both traditional interfaces and AI-assisted experiences is central to this role.

At Relay, we are revolutionizing the way self-made business owners manage their finances. Our digital banking platform empowers entrepreneurs by providing them with the clarity, confidence, and control they need to optimize their hard-earned dollars. By replacing financial uncertainties with real-time visibility, we help transform stress into strategic insights that fuel robust and resilient business growth.As we embark on an exciting growth phase, we are eager to expand our team of Customer Experience Specialists. This role offers a unique opportunity to support our expanding customer base while becoming an expert in Relay's offerings and the Fintech landscape.Joining Relay means contributing to impactful solutions with the potential to serve 29 million small businesses across North America. If you're passionate about growth and dedicated to solving real customer challenges, we would love to hear from you!Note: Working hours are Monday to Friday from 9:00 am - 5:30 pm PST, with potential changes based on business needs. We seek individuals who are flexible and willing to work during Canada/US statutory holidays.Key ResponsibilitiesAssist and engage customers via phone and email with empathy, professionalism, and a proactive approach.Enhance the customer experience by forging meaningful connections that go beyond surface interactions, demonstrating genuine interest in their needs.Collaborate with Engineering, Risk, Product, and other teams to troubleshoot and resolve customer issues swiftly.Take ownership of our public support knowledge base, creating and updating articles that provide customers with actionable solutions.Analyze customer interactions to gather insights that drive product and process enhancements.Work closely with Marketing, Product, and Engineering on customer pilots and feature launches.Who You AreYou possess at least 1 year of experience in customer support or a customer-facing role.You are an articulate communicator, able to convey information clearly and build rapport with customers.

WHAT MAKES US EPIC?At Epic Games, our success is driven by our talented and passionate team members. We take pride in fostering a collaborative, inclusive, and creative environment. Whether we are developing award-winning games or innovating engine technology that empowers others to create visually stunning interactive experiences, we are always pushing the boundaries of what's possible.Being part of Epic means joining a team that is committed to doing right by our community and users. We are dedicated to continual innovation in engine and game development.DESIGNWhat We DoLeverage your design expertise at a cutting-edge company that boldly challenges the status quo. From character and level design to competitive gameplay and system design, help us shape the future of interactive entertainment at Epic.What You'll DoEpic Games is seeking an experienced Senior AI Designer to join our multidisciplinary development team where you will take ownership of the vision and develop innovative features.In this role, you willDefine and own the design vision for AI-focused features.Create high-quality, player-facing AI behaviors and abilities using behavior trees and visual scripting.Rapidly develop prototypes to explore and showcase new ideas within the game.Collaborate closely with team members from various disciplines to deliver exceptional experiences for our players.Work in tandem with other designers from the AI team to establish and promote a unified vision for AI within your project.Utilize playtest feedback to iterate and enhance AI features continuously.Develop and maintain clear and concise design documentation.What we're looking forProven experience shipping multiple AAA titles as a Designer.Hands-on experience developing AI for highly systemic environments.Proficiency in creating behavior trees and utilizing visual scripting.A creative mindset that surprises and captivates players with innovative ideas and experiences.Strong ability to empathize with players, coupled with a deep understanding of player motivations.Team-oriented individual with excellent communication skills (both verbal and written).

Join Trulioo, a pioneer in digital identity verification, and make a meaningful impact on a global scale. As a Senior Product Designer, you will be at the heart of innovation, helping to shape our award-winning platform that allows businesses to efficiently onboard customers, reduce costs, and mitigate fraud.With the backing of Silicon Valley, Trulioo is the trusted solution for verifying over 5 billion individuals and 700 million business entities across 195 nations.At Trulioo, we pride ourselves on being more than just a tech company; we are a dedicated team focused on building trust online. Recognized as a BC Top Employer for the second year in a row, our commitment to an inclusive, collaborative, and employee-first workplace is unmatched.Headquartered in Vancouver, with additional hubs in San Diego and Dublin, we promote an environment of collaboration and open dialogue. Our offices support a hybrid work model, where employees typically work three days a week at a hub location. Come be a part of a team where innovation meets enthusiasm, and help us create a future where trust and technology go hand in hand.

At Hiive, we are transforming the way private companies and their shareholders access liquidity. Our institutional-grade platform connects buyers, sellers, and issuers to streamline secondary transactions in venture-backed, pre-IPO companies. We prioritize efficiency, transparency, and standardization in a traditionally opaque asset class.Recognized as one of Canada’s fastest-growing companies and supported by prominent U.S. investors, Hiive is not only profitable but also well-capitalized. We are actively building a high-performance team to meet increasing demand and explore new market opportunities.Curious about life at Hiive? Visit our careers page to discover how you can grow with us!As a Senior Product Designer at Hiive, you will be part of a dynamic, high-impact product team. You'll collaborate with talented Design, Product, and Engineering partners within a modern tech stack. We're seeking a fast learner who excels in cross-functional collaboration and can contribute to meaningful, measurable outcomes for our business.Your responsibilities will include:Leading the design of key product features and initiatives, from initial concept through to high-fidelity execution.Collaborating with cross-functional teams, including product managers, engineers, and fellow designers, to define product requirements and craft solutions that satisfy user needs and align with business objectives.Creating and maintaining a cohesive, scalable design system to ensure consistency across products and platforms.Conducting user research, usability testing, and gathering feedback to iteratively enhance design solutions.Designing for both web and mobile platforms, focusing on creating intuitive and delightful user experiences across devices.Owning and evolving the visual and interaction design of the product, ensuring high-quality, pixel-perfect designs.Leading design reviews and effectively presenting design concepts to stakeholders throughout the company.Supporting team members and championing company values with a positive and proactive attitude.Responding respectfully and effectively to diverse working conditions with a growth mindset.

About UsEstablished in 2023, 2K Sports Lab is the latest independent studio under the 2K umbrella, dedicated to redefining the landscape of game development. Based in the vibrant city of Vancouver, British Columbia, we are assembling a premier team focused on delivering an outstanding gaming experience through innovative ideas, technical prowess, and collaborative creativity. We invite passionate professionals from all areas of game development to join us in realizing our ambitious vision. If you are ready to face unique challenges and elevate our team, we encourage you to apply!Your RoleWe are on the lookout for a seasoned Gameplay Design Director who upholds high standards, possesses a genuine passion for authentic sports mechanics, and has a proven track record in crafting intricate and engaging second-to-second gameplay experiences.In this pivotal role, you will collaborate closely with a diverse team of Engineers, Animators, Designers, and Producers to establish the foundation and drive innovations that create world-class gameplay for our upcoming flagship sports franchise. You will be instrumental in shaping the long-term vision for our gameplay mechanics and will lead a substantial team of developers to realize that vision.Your ResponsibilitiesAct as the ‘Product Owner’ for our gameplay team, focusing on the competitive arena of sports video games.Assess the team's progress and game quality, working in tandem with Production to create and adjust plans for effective execution.Recruit and nurture a talented team of Gameplay and System Designers.Guide your team in designing the gameplay experience while overseeing the design process and documentation.Inspire the studio with your gameplay vision in collaboration with Engineers, Animators, and Artists to implement it effectively.Mentor and manage your design team, fostering a positive morale and a healthy team culture.Contribute as an individual when possible, demonstrating a hands-on approach in the engine to ensure the highest quality experience.Ideal Candidate ProfileA deep-seated passion for sports and sports video games.Demonstrated experience in directing and delivering high-quality, defining gameplay experiences.A strong background in systemic game design with a passion for it.Proven leadership experience managing a design team of 5+ and overseeing a larger development team of 20+.

About UsWelcome to The Heist, the innovative production and motion design division of Thinkingbox, where creativity meets technology. Our team is a vibrant mix of talents, passionate about redefining the production landscape. We are driven by curiosity and a desire to learn, aiming to deliver exceptional work that embodies our unique perspective. Our culture thrives on collaboration, with regular team-building events and a month-long opportunity each year to explore new environments, whether that's another office or a beach in Mexico, enriching our global outlook to bring fresh ideas to our projects.Your RoleJoin our dynamic animation team as a Senior Motion Designer, where your creative input will be pivotal in shaping diverse projects that stretch your imagination. You'll be involved in the entire motion design process, from initial sketches to final animations. Your responsibilities will encompass creating 2D and 3D assets, particularly focusing on AR projects, and producing engaging content for social media campaigns and short animated films.

About Versaterm Versaterm develops public safety solutions for agencies, forensic labs, courts, schools, and other organizations. Since 1977, the company has built an integrated suite of tools designed to improve workflows and help clients serve their communities more efficiently. Versaterm focuses on seamless integrations and strategic growth to support better operations, service delivery, and equitable outcomes. Teams at Versaterm value creativity, expertise, and a strong commitment to customer success. As the company expands its ecosystem, employees have opportunities to shape solutions that impact community safety and advance public safety technology. Role Overview: Product Marketing Manager The Product Marketing Manager defines go-to-market strategies, drives product adoption, and supports revenue growth. This role leads the development of product positioning and messaging, works closely with Sales, Product, and Customer Success teams, and coordinates cross-functional projects. Success in this position requires strategic thinking, strong market awareness, and the ability to execute effective marketing programs across multiple channels. Key Responsibilities Develop and implement go-to-market strategies for public safety products Create product positioning and messaging that resonates with target audiences Coordinate with Sales, Product, and Customer Success to align marketing efforts Oversee the full lifecycle of marketing campaigns, from concept through evaluation Utilize both account-based and traditional marketing approaches Produce solution-specific content and sales enablement materials Maintain brand consistency across all communications Monitor industry trends and translate insights into actionable marketing strategies Location Vancouver, British Columbia, Canada

Role Overview blackbirdinteractive is hiring a VFX Artist for a 9-month contract in Vancouver, BC. This role focuses on creating visual effects that elevate the look and feel of our games. The position offers hands-on involvement in projects that value both creativity and technical skill. What You Will Do Design and implement visual effects that support gameplay and narrative Collaborate with artists, designers, and engineers to achieve project goals Contribute ideas and feedback to help shape the visual direction of our games Who We’re Looking For Experience with VFX creation for games or interactive media Comfort working both independently and as part of a team Strong interest in visual storytelling and pushing creative boundaries This contract position is based in Vancouver, BC, Canada.

Are you passionate about driving product marketing strategies in a fast-paced SaaS environment? Join us at MediaValet as a Product Marketing Manager!In this role, you will have the opportunity to influence our marketing initiatives and shape the future of our products. Collaborate with cross-functional teams to develop engaging content, execute marketing campaigns, and optimize our product positioning in the market.

Established in 2003 in Vancouver, Canada, Plenty of Fish stands as one of the pioneering forces in the online dating industry, boasting a vast and diverse community of singles. As a leading revenue-generating brand within the Match Group, which includes notable names like Tinder, OkCupid, Hinge, and Match.com, we are dedicated to making meaningful connections.Our passion drives us to impact millions of lives every day! Recognized as one of BC’s Top Employers, Plenty of Fish offers a vibrant environment for building relationships, advancing your career, and collaborating with top-tier talent.At Plenty of Fish, we embrace a hybrid work model, bringing our team together in our downtown Vancouver office on Tuesdays, Wednesdays, and Thursdays, while allowing remote work for the rest of the week! Please note that some roles may require more than three days in the office.We are seeking a Senior Product Designer for a 12-month contract to join our design team. In this role, you will collaborate closely with product, engineering, data, and design leadership to create user-centered solutions that enhance our AI capabilities, improve user retention, increase subscriptions, and foster deeper member connections.While online connections are essential, we believe that true magic happens in real life (IRL). That’s why we prioritize in-person collaboration in our Vancouver office three days a week.

About Hiive Hiive connects buyers, sellers, and issuers through an institutional-grade platform designed to streamline secondary transactions for venture-backed, pre-IPO companies. The goal: bring efficiency, transparency, and standardization to a traditionally opaque asset class. Headquartered in Vancouver, BC, Hiive is one of Canada’s fastest-growing companies. The company is profitable, well-capitalized, and backed by leading U.S. investors. Hiive is focused on building a high-performance team to meet rising demand and pursue new market opportunities. Interested in the team and culture? Learn more on the Hiive careers page. Role Overview: Senior Fund Accountant The Senior Fund Accountant joins Hiive’s Finance and Funds teams, reporting to the Fund Accounting Manager. This role oversees daily fund accounting operations for Hiive Funds, from launch through wind-down. Expect close collaboration with the Hiive Fund team, regulators, and third-party vendors. The work involves managing complex, evolving fund structures and supporting a culture focused on operational precision and efficiency.

Why join us?At Brex, we are revolutionizing the way businesses manage their spending through our AI-driven platform. Our integrated suite of financial tools—including corporate cards, banking, and global payments—empowers companies to spend confidently and efficiently. From startups to established enterprises like DoorDash and Flexport, thousands of organizations trust Brex to streamline their financial operations.Joining Brex means embracing a culture of innovation and collaboration, working alongside some of the industry's brightest minds. We are dedicated to fostering a diverse and inclusive environment where your aspirations can flourish. With the right tools, resources, and support, we ensure you have everything you need to advance your career.Recruiting at BrexRecruiting is the cornerstone of Brex, serving as the gateway for future innovators and leaders. We collaborate closely with company leaders to identify and attract exceptional talent, building high-performing teams that drive our mission forward. Our approach is fast-paced and strategic, with a focus on creating a welcoming candidate experience from the very first interaction. We don’t just fill positions—we shape Brex's culture by discovering the next generation of builders and leaders.Your RoleAs a Senior Technical Recruiter, you will work in partnership with hiring managers and technical leaders to define team requirements and align recruitment goals. Your responsibilities will include sourcing, engaging, and evaluating candidates through diverse channels, managing the entire recruitment process from outreach to onboarding. You'll develop strategies to attract and retain diverse technical talent, proactively creating talent pipelines for both current and future needs. Additionally, you will analyze key hiring metrics to enhance processes, collaborate with cross-functional teams to ensure fairness and efficiency, and promote Brex's employer brand at events and on social media platforms.Your Work EnvironmentThis position is based in our Vancouver office. We embrace a hybrid work model, blending in-office engagement with the flexibility of remote work. Currently, we require a minimum of three coordinated in-office days each week—Monday, Wednesday, and Thursday. Additionally, we offer up to four weeks of fully remote work per year!

Join Boomilp as a Senior Product Marketing Manager in our hybrid workspace in Vancouver. This role is designed for passionate marketing professionals who excel in strategizing and executing product marketing initiatives. You will work closely with product development and sales teams to drive the success of our innovative solutions.

Your Opportunity at ARC’TERYX:As a Senior Pattern Maker, you will collaborate closely with our Design team throughout the entire product development process, from the conceptual phase to pre-production. Your expertise in creating patterns that align with our design intent will ensure that we maintain the high standards of quality, fit, and construction that ARC’TERYX is known for. This role focuses on our most technical and complex products, allowing you to lead by example while providing mentorship and support to other Pattern Makers.This position is based in our North Vancouver office, with the flexibility of hybrid remote work. Candidates must be eligible to work in Canada.

Your Exciting New Role and TeamJoin Sanctuary, a pioneering leader in developing AI-driven control systems for humanoid robots. We are seeking a dynamic Senior Mechanical Engineer to join our innovative team, working directly under the Mechanical Design Manager. In this pivotal role, you will utilize your extensive knowledge in design, architecture, and implementation to enhance our existing robotic systems and influence the next generation of robotics.As a Senior Mechanical Engineer, you will showcase your outstanding mechanical and mechatronics design capabilities, coupled with hands-on experience in creating and optimizing complex mechanisms that fulfill various objectives. You will have a consistent history of contributing to the advancement of systems transitioning from prototypes to mid-to-high volume production.

At Hiive, we're revolutionizing the way private companies and their shareholders attain liquidity. Our institutional-grade platform connects buyers, sellers, and issuers to streamline secondary transactions in venture-backed, pre-IPO companies. We are dedicated to fostering efficiency, transparency, and standardization in an otherwise opaque asset class.Recognized as one of Canada’s fastest-growing companies and supported by notable U.S. investors, Hiive is not only profitable but also well-capitalized. We are assembling a high-performance team to meet increasing demand and explore new market opportunities.Curious about what life is like at Hiive? Visit our careers page to discover how you can thrive with us!As a Product Designer at Hiive, you'll be part of a dynamic and impactful product team. Collaborating within a modern tech stack alongside talented design, product, and engineering professionals, you will help drive meaningful and measurable outcomes for the business.Your key responsibilities will include:Spearheading the design of product features and initiatives from concept to high-fidelity execution.Working collaboratively with cross-functional teams, including product managers, engineers, and fellow designers, to define product requirements and develop solutions that satisfy user needs and business objectives.Conducting user research and usability tests, gathering feedback to refine and enhance design solutions.Designing for both web and mobile platforms, prioritizing the creation of intuitive and delightful user experiences across different devices.Taking ownership of and evolving the visual and interaction design of the product, ensuring high-quality, pixel-perfect deliverables.Leading design reviews and presenting concepts to stakeholders across the organization.Supporting your colleagues and embodying the company values with a positive attitude.Adapting effectively and respectfully to varying work conditions with a growth mindset.