Product Support Engineer at Marqeta | Vancouver, Canada

Join Marqeta as a Product Support Engineer I, where you will be essential in enhancing customer satisfaction and ensuring the smooth operation of our innovative products and services. In this role, you will act as the primary point of contact for our clients, skillfully addressing and resolving technical challenges. You will utilize established procedural documents while performing technical analyses, all the while simplifying complex technical concepts into understandable language for our users.Your responsibilities will encompass troubleshooting issues across all facets of Marqeta's offerings, ensuring our customers receive exceptional support. For intricate problems, you will adhere to escalation protocols, collaborating with senior staff and engineering teams. At Marqeta, we recognize and appreciate the vital contribution of our Product Support Engineers in our service delivery pipeline, and we eagerly await your addition to our team.This position is fully remote within British Columbia, Canada. We invite you to apply and become part of our journey!

Join Marqeta as a Principal Software Engineer on our Core Issuing & Processing team, where you will lead high-impact projects that enhance our customer offerings from concept to execution. In this pivotal role, you will spearhead technical initiatives aimed at optimizing our issuing and processing engines, shaping the technical roadmap for our core platform, and collaborating with engineering leaders to promote operational excellence across the organization.Embracing a Flexible First work culture, this position can be performed remotely from anywhere within Ontario or British Columbia, Canada. We invite you to be part of our dynamic team.The Core Issuing and Processing team is responsible for the essential systems that drive Marqeta's core business, developing solutions across six critical domains: Onboarding, Issuing, Digital Wallets, Authorization & Clearing, Transaction Controls, and Ledger. Together, these systems form the backbone of Marqeta's card issuing and payment processing platform.

Role overview Marqeta seeks a Senior Product Manager with a focus on Tokenization to help shape payment solutions. This position is based in Toronto or Vancouver, Canada. The work centers on advancing how payments are secured and managed through tokenization technologies. What you will do Lead the development of tokenization features and improvements for Marqeta’s payment platform. Collaborate with engineering, design, and business teams to deliver solutions that address client needs. Define and guide the product strategy and roadmap for tokenization projects. Analyze market trends and gather customer feedback to inform product decisions. Ensure new features deliver clear value to clients and enhance the platform’s capabilities. What sets this role apart This position calls for strong collaboration skills, a deep understanding of the payments industry, and the ability to turn market insights into practical product plans. Success depends on connecting industry trends with client needs to drive effective product development.

About the Role Speechify is hiring a Software Engineer focused on iOS Core Product development in Vancouver, Canada. This role works closely with the engineering team to build and refine features that improve the user experience. Projects center on advancing audio accessibility and shaping the direction of our iOS product.

As a Product Support Engineer I at mqreferrals, you will be a key player in our dedication to customer satisfaction and the smooth functioning of our products and services. You will act as the primary point of contact for our customers, expertly managing and resolving technical issues. Utilizing established procedural documents, you will perform some technical analysis while translating complex technical terms into easy-to-understand language. Furthermore, you will collaborate with our Engineering teams to oversee software updates.Your responsibilities will encompass addressing challenges across all areas of mqreferrals' products and services, ensuring our customers receive top-tier support. For more complicated issues, you will adhere to escalation procedures, involving senior staff and Engineering teams as necessary. At mqreferrals, we recognize the vital role that our Product Support Engineers have in our service delivery and eagerly anticipate welcoming you to our team.This position is available for remote work anywhere in British Columbia, Canada. We would be thrilled for you to join us!

Role overview Marqeta is seeking a Customer Experience Manager to guide how clients and cardholders engage with its products and services. The position is open to candidates based in Toronto or Vancouver, with remote work available from anywhere in Ontario or British Columbia. What you will do Redesign and enhance customer and cardholder experiences to support business goals. Collect and analyze both direct and indirect feedback to identify trends, pain points, and opportunities for improvement throughout the customer journey. Turn complex data and ambiguous issues into clear, actionable recommendations, and oversee these initiatives from concept through execution. Shape and influence customer experience strategy, ensuring purposeful design and connecting strategy to practical outcomes. Foster a culture of continuous improvement and focus on measurable gains in customer satisfaction. Work location This role follows Marqeta’s Flexible First policy. Work remotely from anywhere in Ontario or British Columbia. Additional information This posting is not for an immediate vacancy.

Join our culinary team as a 3rd Cook at Sodexo Canada Ltd in Vancouver! We are looking for a passionate and dedicated individual to assist in the preparation and presentation of high-quality meals in a fast-paced kitchen environment. As a 3rd Cook, you will contribute to menu planning, food safety practices, and kitchen organization, ensuring a positive dining experience for our clients.

Role overview As Principal Product Engineer at hiive, this position leads the design and development of new products from the Vancouver headquarters. The role sets the direction for products, shapes overall strategy, and helps define the technical standards that guide the engineering team. Responsibilities Guide product design and development in collaboration with cross-functional teams Influence both product strategy and technical direction Find opportunities to improve engineering processes and product quality Champion high standards for code, design, and user experience Location This role is based at hiive’s headquarters in Vancouver, BC.

Join our dynamic team at System Canada Technologies as a Python Developer. In this role, you will have the opportunity to work on exciting projects that leverage your coding skills and creativity. We are looking for passionate individuals who thrive in a collaborative environment and are eager to contribute to innovative solutions.

Join aviso as a Product Owner and play a pivotal role in shaping our product strategy. In this dynamic position, you will collaborate with cross-functional teams to define product vision, manage the product backlog, and ensure timely delivery of high-quality products. Your insights and leadership will drive the development process, aligning product features with customer needs and market trends.

As we move toward 2030, the future of workspaces is evolving, with an anticipated 30% becoming flexible. Leading this transformation are flex space operators, who are pioneering a new working paradigm rooted in community, connection, and unparalleled experiences.Optix stands at the forefront of this revolution as the premier flex space automation software. Our innovative B2B SaaS platform empowers coworking and flex operators to streamline their operations, foster community engagement, and drive business growth.We pride ourselves on our vibrant team culture, where collaboration and support are paramount. We enjoy artisanal coffee, delectable pastries, and share a common vision of transforming the work landscape. Currently, we are seeking an entrepreneurial-minded individual to join our expanding team.In this pivotal role, you will leverage your engineering or web development experience to craft exceptional client experiences. This hands-on technical position transcends traditional support roles; our Support Engineers work closely with clients to creatively resolve complex technical challenges.Your primary responsibilities will include assisting clients in maximizing the use of the Optix feature set, diagnosing and reporting issues, and acting as a liaison between clients and our product team. Additionally, you will contribute to the training and enhancement of our AI chatbot, Felix, powered by Intercom’s Fin, improving its coverage and ticket resolution rates. This role is tailored for those who are passionate about problem-solving and troubleshooting, with the ultimate goal of empowering our clients to achieve their objectives and overcome challenges with our product.Note: This is a hybrid opportunity for candidates based in Vancouver, BC, with 50% work in our stunning waterfront Gastown office and 50% from home.We warmly welcome applicants from diverse backgrounds. If you believe you could be a valuable addition to our team, we encourage you to apply even if you don’t meet every requirement listed.

Join Huawei Canada as a Human Resources Business Partner (HRBP) and be part of a dynamic team dedicated to shaping the future of our workforce.About the Team:Our Human Resources Department serves as a strategic partner across Huawei Canada, playing an essential role in attracting, developing, and retaining exceptional talent. We ensure compliance with corporate and legal standards while prioritizing employee well-being and professional growth. Our mission is to foster a collaborative culture that drives sustainable growth and enhances organizational effectiveness.Key Responsibilities:Lead the design and implementation of HR initiatives, focusing on talent management, employee engagement, and organizational development.Support managers on various HR topics such as employee relations, compliance with HR regulations, and performance management.Manage local recruitment initiatives and oversee the recruitment team.Assist in developing and administering HR programs and guidelines that align with corporate priorities.Administer HR policies and procedures to support team objectives.Conduct data analysis to support the implementation of HR processes and programs related to talent, performance, compensation, and organizational design.Provide counsel to managers and employees on performance-related issues, talent recognition, and employee relations.The salary range for this position is between $48,000 and $94,000, commensurate with education, experience, and expertise.

Join System Canada Technologies as an SAP IS-U Consultant in beautiful Vancouver! In this role, you will leverage your expertise in SAP IS-U solutions to support our clients in optimizing their utility management processes. Your insights will help drive efficiency and improve customer satisfaction.This is an exciting opportunity for professionals looking to make an impact in a dynamic and growing field.

About FuturpreneurFuturpreneur is a leading national non-profit organization dedicated to empowering diverse entrepreneurs aged 18-39 to start, buy, or grow their businesses across Canada. We provide essential loans, mentorship, and resources tailored to the unique needs of young entrepreneurs.Since our inception in 1996, we have proudly supported over 20,000 young entrepreneurs in launching more than 15,600 businesses. Our commitment to promoting entrepreneurship among Canadian youth serves as a vital pillar for strengthening the economy, creating job opportunities, and fostering a sustainable future.As a founding member of the G20 Young Entrepreneurs’ Alliance, the Canadian founding member of Youth Business International, and the host of Global Entrepreneurship Week (GEW), we are deeply invested in cultivating the entrepreneurial spirit among youth.Our Purpose: We strive to drive inclusive Canadian prosperity through the success of young entrepreneurs.Our Mission: To empower diverse entrepreneurs aged 18-39 by providing loans, mentorship, and resources that contribute to sustainable and inclusive economic prosperity within their communities and across Canada.Our Values: We are mission-driven, collegial, collaborative, diverse, inclusive, accountable, and transparent.Opportunity Overview: Business Development ManagerAs the Business Development Manager, you will represent Futurpreneur, advocating for our financing and mentoring programs designed for young entrepreneurs and our partners. Your role will involve collaborating and establishing strong relationships with key partners to drive new client engagement and expand our loan portfolio within various communities across the Vancouver region.This is a full-time, permanent position based in Vancouver, operating on a hybrid work model that requires at least one in-office day per week. Frequent travel within the local region, and occasional trips to remote areas, will be necessary.

Join our dynamic team at System Canada Technologies as a Senior Data Integration Analyst, where you will play a pivotal role in driving data integration strategies that empower our clients' success. You will analyze complex data sets, design integration solutions, and collaborate with cross-functional teams to ensure seamless data flow across various systems.This is an exciting opportunity for professionals looking to make a significant impact in the field of data analytics. You will leverage your expertise to enhance data quality, optimize processes, and contribute to innovative solutions that align with our business objectives.

About Dialpad Dialpad offers an AI-native business communications platform that brings together calling, messaging, meetings, and contact center features in one solution. The platform’s AI understands conversations as they happen, helping teams communicate more efficiently. More than 70,000 companies worldwide use Dialpad, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply. These organizations rely on Dialpad to build stronger customer relationships through actionable insights powered by AI. Dialpad has taken a lead in Agentic AI, developing intelligent agents that not only analyze conversations but also take actions to automate workflows, answer customer questions, and speed up revenue processes in real time. The DAART initiative (Dialpad Agentic AI in Real Time) continues to advance communication technology. Learn more at dialpad.com. Applied Scientist Role in Vancouver, Canada The Applied Scientist will join Dialpad’s AI team in Vancouver, contributing to research and development efforts that influence the direction of the platform.

At Databricks, we are dedicated to empowering data teams to tackle some of the most challenging issues in the world. From revolutionizing transportation to accelerating medical advancements, our mission is to provide exceptional data and AI infrastructure that enables clients to leverage deep insights for business enhancement. Founded by engineers with a customer-centric mindset, we embrace every opportunity to overcome technical hurdles, from crafting next-generation UI/UX for data interactions to scaling our services across millions of virtual machines. Our journey has just begun. As part of the AI/BI team, we strive to make Databricks the premier platform for business users to create, locate, and utilize data insights. Our focus revolves around four core pillars: Dashboards, Genie, Databricks One, and Unity Catalog Business Semantics. The Unity Catalog empowers users to establish business metrics and metadata within a centrally governed system, ensuring trustworthy access. Databricks One simplifies the user experience for non-technical users to uncover and leverage data insights, while Genie enables conversational queries through advanced text-to-SQL functionality, and Dashboards facilitate everyday business operations. We are on the lookout for a passionate Engineering Leader to expand our Data Visualization and Unity Catalog Business Semantics teams. These teams will engage in complex full-stack challenges, such as enhancing visualization accessibility, creating highly interactive dashboards, developing compelling augmented analytics experiences, offering industry-leading low/no-code authoring capabilities, and boosting the analytical expressiveness of our business semantics products. You will report directly to the Senior Manager of Engineering.

Veeva Systems Inc. is a pioneering mission-driven company in the industry cloud, dedicated to accelerating the delivery of therapies to patients within the life sciences sector. As one of the fastest-growing SaaS companies ever, we achieved over $2 billion in revenue last fiscal year and maintain significant growth potential.Our core values drive us: Do the Right Thing, Customer Success, Employee Success, and Speed. Not just a public company, we made history in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we embrace flexible work arrangements, allowing you to excel in an environment that suits you best, whether that’s from home or in the office.Join us in transforming the life sciences industry, and make a meaningful impact on our customers, employees, and communities.

Join our dynamic team at reteam as a Product Support Specialist! In this role, you will be the first point of contact for our customers, assisting them with product inquiries and providing solutions to enhance their experience. Your ability to communicate effectively and troubleshoot issues will be vital in ensuring customer satisfaction.This position requires a proactive approach to problem-solving and a commitment to delivering exceptional service. You will work closely with various departments to resolve customer issues promptly and efficiently.If you are passionate about technology and customer care, we would love to hear from you!

Are you an innovative and passionate UX/UI Designer looking for your next challenge? At System Canada Technologies, we are seeking a Senior UX/UI Designer to join our dynamic team in Vancouver on a contract basis. In this role, you will leverage your design expertise to create exceptional user experiences and interfaces for our clients. Your contributions will directly impact the usability and accessibility of our digital products.