Manager of People Operations

At Kabam, we are dedicated to pushing the boundaries of excellence in free-to-play gaming. We seek individuals who are passionate and diverse, enabling us to excel through our collective talents. Our teams comprise a unique blend of personalities and interests, united by a collaborative spirit, a culture of fun, and an unwavering commitment to creating outstanding games. This is where your expertise comes into play.In the role of Manager of People Operations, you will report directly to the Senior Director of People Operations, Total Rewards & RMO. You will be responsible for managing, developing, and upholding operational HR policies, processes, and programs. Additionally, you will oversee People Systems such as Ceridian Dayforce and deliver critical People-related reporting and insights. With your extensive knowledge in People Operations, you will lead, engage, and mentor members of your team.This is a full-time, on-site position based five days a week at our Downtown Vancouver studio.

As a People Operations Analyst at Asana, you will play a pivotal role in enhancing our company's operational efficiency and employee experience. Your analytical skills will be utilized to gather, interpret, and leverage data to support our HR strategies, ultimately helping to foster a culture of continuous improvement and engagement within our teams.

Join Sensor Tower as a People Operations Generalist and make a significant impact in our vibrant and fast-paced environment. In this pivotal role, you will facilitate a smooth employee journey throughout their lifecycle, from recruitment and onboarding to managing benefits, leave, and addressing employee inquiries. You will also champion People initiatives, such as training and development programs, while maintaining precision and confidentiality within our HR systems. This position is perfect for a collaborative individual who thrives in a high-growth atmosphere and is dedicated to creating effective, people-centered processes.

At Match Group, we understand that our employees are the cornerstone of our success. In the role of Senior Manager, People Business Partner, you will act as a strategic consultant and trusted partner to our leadership teams across the E&E Vancouver Studio, which includes brands like Plenty of Fish and The League, as well as our Finance department. You will play a pivotal role in influencing the organizational culture, enhancing leadership capabilities, and implementing people strategies that fuel growth, employee engagement, and sustainable success.Collaboration is key, as you will work hand-in-hand with E&E People leadership, People Centers of Excellence (COEs), and the Match Group Central People team to execute both studio-specific initiatives and broader E&E-wide strategies. This position is based in Vancouver and requires a strong presence in the office from Tuesday to Thursday to effectively support both leaders and employees.

Klue is seeking a Revenue Operations Manager in Vancouver, British Columbia. This position centers on refining business operations to support company growth. The Revenue Operations Manager partners with teams across Klue, working to align efforts and strengthen revenue outcomes. Key Responsibilities Work with various departments to coordinate and improve revenue-related processes Analyze business data to identify trends and recommend actions that support revenue objectives Design and implement strategies aimed at boosting operational efficiency Apply insights to inform decisions and enhance overall performance Requirements Strategic thinker focused on operational improvement Background collaborating with cross-functional teams Comfortable using data to guide business choices Skilled at spotting and acting on opportunities to increase efficiency

Role Overview Accor Hotels is looking for an Event Operations Manager in Vancouver to lead the planning and delivery of events. This role manages the full event lifecycle, from early coordination to on-the-day execution, with a focus on creating smooth experiences for both clients and guests. What You Will Do Direct all phases of event operations, including setup, execution, and breakdown Work closely with teams across departments to coordinate logistics and resources Support a range of events, such as corporate meetings, conferences, and weddings Develop and apply strategies to improve guest satisfaction and streamline operations Provide leadership and clear direction to event staff throughout each stage

Join Kaseya as a Staff Business Operations Manager and be a vital part of our team dedicated to enhancing operational efficiency and driving strategic initiatives. In this role, you will oversee and optimize business processes, ensuring that our operations align with organizational goals. You will collaborate across departments to implement best practices, analyze performance metrics, and lead projects that contribute to our growth and success.

Are you passionate about crafting, enhancing, and delivering outstanding employee experiences in a fast-paced SaaS environment?The Role:As a People & Culture Partner, you will significantly influence the employee experience at MediaValet. This role is hands-on and impactful, encompassing the full spectrum of People & Culture—from talent acquisition and employee engagement to operational processes. You will also play a key role in shaping and refining our programs, processes, and infrastructure as we scale.Your collaboration with leaders and employees throughout the organization will be crucial as you act as a trusted advisor and propel initiatives that empower our team to excel. Based on your expertise and interests, you will have the opportunity to own key projects and programs from inception to completion.Reporting to the VP of People & Culture, this position is perfect for someone who thrives in a dynamic, proactive environment and is eager to contribute to building, rather than merely maintaining.

Role overview The QA Operations Manager at Abcellera leads quality assurance activities for operations in Vancouver. The main focus is on upholding and improving quality standards, ensuring compliance, and promoting quality throughout ongoing projects. Key responsibilities Oversee the rollout and maintenance of QA processes for operational teams Conduct audits to check compliance and evaluate performance Promote ongoing improvements in quality systems and practices Collaborate with cross-functional groups to support quality metrics and project objectives Collaboration This role works with teams throughout Abcellera, helping projects meet both internal quality standards and regulatory requirements.

Join Kabam as a Live Operations Manager, where you will play a pivotal role in overseeing our live game operations. You will collaborate with cross-functional teams to ensure our games run smoothly and deliver an engaging player experience. Your expertise will be critical in analyzing player data, optimizing game performance, and implementing strategies to enhance player retention and monetization.

Hootsuite is seeking a dynamic and detail-oriented Customer Experience Operations Manager to take charge as the primary technical administrator and subject matter expert for our Customer Office technology stack and associated platforms. Reporting to the Senior Director, you will spearhead the management and optimization of system configurations, workflows, automations, integrations, and reporting to bolster customer engagement strategies and operational efficiencies. In this pivotal role, you will enhance workflow design and implement AI-driven automation throughout the customer lifecycle, aiming to boost efficiency, simplify processes, and elevate service delivery standards.This position is available for remote applicants across Canada and the USA (in states/provinces where hiring is permitted), unless located within commuting distance of our Toronto or Vancouver offices.

Please be aware that Monks will never ask for payment or bank account details during the recruitment process. As we expand our teams, we encourage you to remain vigilant against fraudulent job postings or recruitment activities that might misuse our company name and information. Protect your personal information throughout any recruitment process. While we may reach out to potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).About the RoleWe are in search of a dynamic and strategic Senior Manager, Media Strategy and Operations who will lead the planning, execution, and optimization of our marketing campaigns. In this pivotal role, you will work closely with Product Marketing Managers, agencies, and cross-functional teams to craft detailed campaign briefs, oversee media initiatives from start to finish, and ensure alignment with our business objectives. You will play a crucial role in analyzing campaign data, sharing insights, and steering future strategies. The ideal candidate will possess robust project management skills, a data-driven approach, and a strong focus on enhancing processes to increase efficiency and impact.Responsibilities:Collaborate closely with Product Marketing Managers (PMMs) to create strategic campaign briefs, offering best practices on paid media, social, creative tactics, platform functionalities, and audience-centric strategies.Oversee the complete project management of media-related initiatives, ensuring timely execution and alignment with objectives.Facilitate cross-functional collaboration to convert briefs into actionable media recommendations.Engage proactively in agency status calls, providing strategic insights and performance updates.Examine campaign data and communicate findings effectively to clients and internal teams, driving informed decision-making and optimizations.Ensure the accuracy and completeness of data in asset trackers to support smooth campaign execution.Identify and implement opportunities for process enhancements, standardization, automation, and documentation to improve operational efficiency.

Join Kaseya as a Principal of Strategy & Operations in Vancouver, British Columbia. In this pivotal role, you will lead strategic initiatives that drive operational excellence and enhance business performance. You will collaborate with cross-functional teams to identify opportunities for improvement, implement best practices, and ensure alignment with our organizational goals.

Join OpenTable, a leader in the restaurant industry with over 25 years of experience and millions of diners, as we strive to empower restaurants and enhance the dining experience. Our innovative technology allows restaurants to focus on their team, guests, and profitability, while diners can effortlessly discover and book the perfect dining venue for any occasion.At OpenTable, every team member makes a meaningful contribution to our mission. You will be part of a diverse global team, committed to fostering a culture of hospitality and care.The Senior Manager of Revenue Strategy & Operations plays a pivotal role in supporting various sales and service programs, initiatives, and analytics. Ideal candidates will have a robust background in data manipulation to identify trends and provide actionable recommendations. This role collaborates across multiple departments, including executive leadership, sales, marketing, finance, product, and data engineering, to design, implement, and optimize business strategies. By delivering data-driven insights to our stakeholders, you’ll help shape both short- and long-term strategies and action plans. A strong understanding of data integrity, efficient processes, and insightful reporting is essential.As a Senior Manager, you will possess a comprehensive understanding of the OpenTable Sales and Services organization or the ability to quickly learn. Navigating the dynamics of various roles and reporting structures within the business is crucial. Exceptional communication, project management, and data analysis skills are required, along with proficiency in Salesforce, reporting tools like Preset, SQL queries, and a finance or analytics background.

Asana is looking for a Manager of Executive Assistance and Workplace Operations to lead its global Administrative Business Partner (ABP) community. This leadership role combines operational management with a strong focus on developing and supporting a team that works directly with executive leadership. Key Responsibilities Guide and support the full-time global ABP team, focusing on career growth and professional development Oversee the offshore ABP support program Maintain smooth operational processes while prioritizing team wellbeing Promote stability and clarity as the team partners with Asana’s top executives Work Location and Schedule This position is based in Vancouver, BC and follows a hybrid work schedule: In-office presence required on Mondays, Tuesdays, and Thursdays Most employees work remotely on Wednesdays Friday work-from-home options depend on job responsibilities and team needs Further details about in-office expectations will be provided during the interview process.

About Our FirmAgentis Capital Advisors is a premier global financial advisory firm, renowned for providing exceptional value and strategic counsel to our clients. Our excellence has been recognized through numerous accolades, including the 2024 P3 Awards Financial Advisor of the Year and multiple industry deal awards in 2023. We also proudly received Proximo Infra's 2022 North American Financial Advisor of the Year and IJGlobal's 2022 Judge's Choice Award. Our commitment to generating value for our clients differentiates us in the market. Agentis serves as both a sell-side and buy-side advisor across a diverse range of global transactions encompassing renewable energy, digital infrastructure, transportation, and public-private partnerships. Our clientele includes top-tier infrastructure funds, pension funds, contractors, and government entities.As a division of Agentis Capital Partners, our firm is part of a cohesive platform that spans four key business segments: Agentis Capital Partners (principal investments), Agentis Capital Advisors (financial advisory and asset management), Agentis Capital Mining Partners (mining advisory), and Agentis Capital Markets (capital markets).The RoleWe are seeking a dynamic Business Operations Consultant to join our Operations team and collaborate closely with senior leadership. This pivotal role involves identifying and implementing strategies to help the company achieve its objectives, enhance employee performance, and execute improvement initiatives. You will work directly with the COO and Operations Manager, playing a crucial role in fostering a positive company culture and contributing to the firm's success. This position requires strong analytical skills, a high degree of accountability, and the capability to juggle multiple priorities in a fast-paced environment while maintaining clear and effective communication with stakeholders.Key responsibilities include:Designing, implementing, and overseeing operational projects, business processes, and IT systems to enhance efficiency and effectiveness in business operations.Facilitating the development of our workforce and team effectiveness, encompassing recruitment, training, performance management, and workforce planning.Taking ownership of and driving improvements in business processes related to recruiting, onboarding, HR programs, learning and development, and software solutions implementation (e.g., CRM).

aviso is hiring a Director of Infrastructure Operations to join the team in Vancouver, British Columbia. This position leads the company’s infrastructure operations, with a focus on ensuring reliability, improving efficiency, and driving ongoing enhancements. Key responsibilities Create and implement strategic plans for infrastructure operations Allocate and manage resources to meet business goals Lead, mentor, and develop the infrastructure team Work closely with other departments to align infrastructure with company objectives Apply best practices and uphold compliance with industry standards Requirements Leadership experience in infrastructure operations within a complex setting Proven ability to deliver operational excellence and maintain reliability Skilled at guiding teams and encouraging innovation Comfortable collaborating across multiple departments to achieve common goals

At Relay, we empower self-made business owners with a robust digital banking platform, equipping them with the tools and insights to achieve financial mastery. Our mission is to eliminate financial uncertainty, transforming cash flow into a clear resource that helps them build resilient and flourishing businesses.Exceptional customer experience for small to medium-sized businesses (SMBs) is our competitive edge, and we are making significant investments to develop a world-class Customer Experience (CX) team. As we embark on our next growth phase, we are expanding our CX Operations to scale wisely without compromising quality, continually setting higher standards for customer service.We are seeking a CX Operations Lead to oversee and enhance the operational framework of our CX organization. In this pivotal role, you will be responsible for designing and scaling systems, workflows, and data analytics that directly influence CX performance. This is a high-impact individual contributor position for someone who excels at simplifying complexity and driving operational excellence. You will collaborate closely with CX leadership, Business Operations, and Data teams to transform uncertainty into actionable operational improvements. You will take full ownership of the CX technology stack and the mechanisms that enhance efficiency, resolution quality, and AI performance.Key Responsibilities:Technology & Tooling: Lead the evolution of the CX technology stack (including Zendesk and Salesforce), focusing on workflow design, system configuration, integrations, and maintaining data integrity. Collaborate with CX leaders to tackle the most impactful operational and tooling challenges across the organization.CX Operations Strategy & Roadmap: Develop and implement a CX Operations roadmap that translates strategic goals into measurable results.Workflow Design & Automation: Design, implement, and conduct quality assurance on workflows that boost efficiency and enhance customer outcomes, including AI-enabled support processes and automation across the CX team.Cross-Functional Collaboration: Work closely with Business Operations, Data, and Systems teams to ensure CX data is accurate, interconnected, and actionable.CX Operational Excellence: Establish and document clear operational foundations, best practices, and processes that enable CX to scale as a premier organization.

At Serve Robotics, we are revolutionizing urban mobility with our innovative sidewalk robot, designed to streamline deliveries, ease traffic congestion, and enhance accessibility for local businesses.Our fleet has been making a positive impact in cities like Los Angeles, Miami, Dallas, Atlanta, and Chicago, providing efficient commercial delivery services. We seek passionate individuals eager to transform robotic deliveries from a novel concept into a standard practice.About UsWe are a dynamic team of technology veterans specializing in software, hardware, and design, committed to creating the future we envision. By addressing real-world challenges with robotics, machine learning, and computer vision, we prioritize an exceptional user experience. Our diverse and agile team thrives on collaboration and mutual respect to tackle complex problems.Your RoleAs the Operations Supervisor, you will lead a dedicated team responsible for facilitating commercial deliveries using our fleet of autonomous robots. Reporting directly to the Director of Operations, your primary goal will be to inspire your team and collaborate effectively with cross-functional partners through clear communication, training, coaching, performance monitoring, and recognition. You will leverage your in-depth knowledge of operational processes to ensure your team executes their responsibilities effectively and adheres to standardized methods, driving continuous process improvements for operational scalability.Additionally, you will bridge the gap between engineering and operations, contributing to development tests and providing valuable feedback to enhance our products and services. Your multifaceted contributions will be pivotal to the organization’s success.Key ResponsibilitiesRecruit, mentor, and develop team members within your business unit to ensure efficient, customer-focused communications with internal and external stakeholders.Oversee daily operations, including management of field agents, robots, and remote operators.Conduct regular one-on-ones and provide ongoing coaching and support to team members to maintain service continuity and quality.

Role overview The Senior Business Operations Specialist at Kaseya will play a key role in strengthening business processes and increasing operational efficiency. Based in Vancouver, British Columbia, this position supports ongoing improvements across the organization. What you will do Collaborate with teams from multiple departments to refine workflows and align with company objectives. Review and analyze performance metrics to spot opportunities for operational improvements. Support the rollout of strategic projects that help drive organizational growth.