About the job
Join us at Novotel Valencia Lavant, a newly opened hotel in Valencia, as we seek a dynamic Skybar Outlet Manager to lead our distinctive Skybar. This exceptional venue offers a unique identity, premium bar and cocktail service, and an unforgettable experience for our guests.
We are looking for an individual who embodies operational leadership, possesses a keen business vision, and has a passion for hospitality. The ideal candidate will excel in managing teams, service quality, profitability, and guest experiences in a vibrant atmosphere.
Key Responsibilities:
Oversee the daily operations of the Skybar, including service delivery, opening/closing procedures, shift coordination, and workflow management.
Guide and support the team (servers, bartenders, runners, etc.), ensuring organization, pace, and service excellence.
Ensure compliance with brand standards, internal protocols, quality control, cleanliness, and presentation of the outlet.
Manage customer experiences and proactively resolve any issues that arise.
Drive sales and enhance profitability of the outlet through upselling, average ticket management, cost control, and productivity monitoring.
Collaborate with key departments: F&B, Kitchen, Reception, Events, Revenue, and Management.
Monitor inventory levels, procurement, and beverage/material stock control.
Participate in defining and implementing operational improvements, menu development, promotions, and commercial strategies.
Ensure adherence to applicable regulations (hygiene, food safety, and internal procedures).
Train, motivate, and develop the team, fostering a positive atmosphere and high standards of performance.

