CRM Operations Manager

Medier seeks a CRM Operations Manager based in Valencia, Spain. This role steers the company’s customer relationship management efforts and plays a key part in shaping how CRM systems support customer engagement and drive business results. Role overview This position leads the CRM team, balancing daily operational needs with longer-term projects. The CRM Operations Manager oversees the rollout and execution of CRM strategies, ensuring these initiatives support broader organizational goals. Collaboration with other teams is central to aligning CRM work with business objectives. Main responsibilities Guide and support the CRM team in both routine operations and ongoing projects. Direct the implementation and management of CRM strategies throughout the organization. Analyze customer data to spot trends and suggest process improvements. Coordinate with cross-functional teams to align CRM initiatives with business needs. Requirements Demonstrated experience managing CRM systems and leading teams. Strong analytical and problem-solving abilities. Track record of applying data-driven insights to improve customer interactions.

At Medier, we pride ourselves on being more than just a marketing agency—we are dedicated creative partners for our clients. Our expertise spans digital marketing, social media strategies, public relations, influencer partnerships, search engine optimization, programmatic advertising, and customer relationship management. By merging creativity with data-driven insights, we don’t merely execute campaigns; we achieve remarkable results.Our philosophy is straightforward: we hire a diverse, passionate team and cultivate a culture that empowers you to deliver your best work. Could this be the perfect fit for you? Let's find out.We are currently seeking a dynamic and tech-savvy CRM Operations Manager who excels at the intersection of data, automation, and customer experience. If you enjoy orchestrating impactful campaigns, exploring platforms, and optimizing the entire customer journey, this is your opportunity.In this position, you will not only maintain our CRM systems but also contribute to building a smarter, faster, and more personalized CRM engine for both global B2B and B2C brands. You will play a crucial role across cross-functional teams by driving segmented campaigns, refining bonus logic, and ensuring every customer touchpoint is meticulously managed.Location: Valencia, on-siteYour Responsibilities:Implement and enhance lifecycle journeys, automated flows, and one-off campaigns across email, SMS, and push notifications.Utilize Coralogix to monitor Kafka event data, identifying and resolving data flow issues proactively to prevent campaign disruptions.Create, optimize, and maintain dynamic customer segments to elevate personalization efforts.Collaborate with CRM, Product, and Data teams to ensure a seamless and scalable CRM infrastructure.Oversee quality assurance, platform testing, and campaign error monitoring to guarantee flawless execution.

At Medier, we don't just consider ourselves a marketing agency; we are creative partners dedicated to our clients' success. Our range of services spans digital strategies, social media management, public relations, influencer collaborations, search engine optimization, programmatic advertising, and customer relationship management. By blending creativity with data-driven insights, we ensure that our campaigns yield tangible results.Our philosophy is straightforward — we build a diverse and passionate team and cultivate a culture that empowers individuals to excel. If this resonates with you, we would love to hear from you!Job SummaryWe are in search of a Regional CRM Manager to spearhead our customer relationship management initiatives. In this role, you will be tasked with crafting and implementing customer lifecycle strategies designed to enhance engagement, retention, and customer lifetime value. A robust understanding of the iGaming and online entertainment sectors, along with expertise in CRM best practices, is essential.

Medier combines digital marketing, social media, PR, influencer partnerships, SEO, programmatic advertising, and CRM to deliver measurable results for clients. Creative ideas and data-backed decisions drive every project. The company values diversity and supports professional growth, welcoming new team members who want to contribute and develop their skills. Role overview The Global CRM Manager will lead CRM strategy across several markets from the Valencia, Spain office. This role focuses on managing the full customer lifecycle and improving retention on a global scale. Relocation assistance is available for those moving to Valencia. What you will do Define and implement CRM strategies tailored to different markets and products. Oversee the customer lifecycle, covering onboarding, engagement, retention, reactivation, and churn prevention. Develop, launch, and optimize CRM campaigns using channels such as Email, SMS, Push, and In-app messaging. Lead segmentation and personalization efforts based on market and player behavior. Analyze CRM metrics including LTV, retention, conversion, and churn, then use insights to shape future plans. Collaborate with Product, Analytics, Content, and Design teams to deliver campaigns grounded in data. Test new mechanics, offers, and communication strategies in various regions. Monitor market trends and competitor activity in key regions. Ensure all CRM activities comply with local regulations and responsible gaming standards.

At Medier, we transcend the traditional marketing agency model and become creative partners to our clients. Our extensive range of expert services spans digital and social media strategies, public relations, influencer collaborations, search engine optimization, programmatic advertising, and comprehensive customer relationship management (CRM). We leverage creativity combined with data-driven insights to not only execute campaigns but to achieve measurable results.Our core philosophy is straightforward: we hire a diverse team of passionate individuals and cultivate a culture that empowers you to produce your best work. Are you ready to join us?

Role overview medier is seeking a CRM PlayID Manager based in Valencia, Spain. This position centers on managing and improving the CRM PlayID system to strengthen customer engagement and retention. The manager will be responsible for maintaining smooth integration and consistent performance of the CRM platform. Key responsibilities Manage daily operations of the CRM PlayID system Enhance system functionality to meet customer engagement and retention objectives Maintain seamless integration with other platforms and tools Collaborate with teams across the company to use data insights for improving customer experiences Requirements Solid understanding of CRM platforms and customer data management Experience working with cross-functional teams Skill in turning data insights into practical strategies This role is located in Valencia, Spain.

At Medier, we pride ourselves on being more than just a marketing agency; we are innovative partners dedicated to our clients' success. Our expertise spans digital strategies, social media marketing, public relations, influencer collaborations, search engine optimization (SEO), programmatic advertising, and customer relationship management (CRM). We leverage creative solutions and data analytics to create impactful campaigns that drive measurable results.Our core philosophy revolves around assembling a diverse, passionate team and fostering a culture that allows everyone to excel. If this resonates with you, come join us!About the RoleWe are on the lookout for a meticulous and driven CRM Project Manager to enhance our expanding CRM team. In this pivotal role, you will support a Senior CRM Project Manager in establishing operational excellence, enhancing team alignment, and driving project structure within the fast-paced iGaming sector. Your responsibilities will encompass overseeing CRM projects from inception to completion, ensuring clarity in processes, facilitating effective communication, and contributing to the team's overall efficiency. If you thrive in high-energy environments, take initiative, and are passionate about driving operational enhancements, this role is for you.Responsibilities • Manage the end-to-end lifecycle of CRM projects, including planning, execution, monitoring, and delivery. • Continuously enhance existing processes and help develop new procedures to boost team productivity. • Oversee task management, Jira boards, workflows, priorities, and service level agreements (SLAs). • Foster collaboration across departments including CRM, Marketing, R&D, Analytics, Security, and more. • Lead meetings, gather requirements, document decisions, and ensure clearly defined follow-up actions. • Create and maintain project documentation, onboarding materials, process guidelines, and knowledge bases in Confluence. • Gather, analyze, and organize data for informed decision-making and project reporting. • Assist in onboarding new team members and contribute to the development of training materials. • Aid in creating reports, presentations, and structured summaries for management and stakeholders. • Enhance organizational clarity by minimizing project fragmentation, improving prioritization, and ensuring goal alignment. • Identify operational bottlenecks and proactively address issues before they escalate.

At Medier, we transcend the conventional role of a marketing agency to become creative partners for our clients. Our expertise spans digital and social media strategies, public relations, influencer collaborations, SEO, programmatic advertising, and customer relationship management (CRM). We pride ourselves on delivering not just campaigns, but tangible results through a perfect blend of creativity and data-driven insights.Our core philosophy centers on hiring a diverse and passionate team, fostering a culture that empowers everyone to excel in their roles. If you believe this aligns with your values, we would love to hear from you.We are seeking a meticulous and proactive CRM Executive to join our dynamic team. This is an excellent opportunity to kickstart your career in CRM.This is a Junior Role within the CRM Department.

Medier, a marketing agency in Valencia, Spain, specializes in digital services such as influencer collaborations, SEO, programmatic advertising, and CRM. The agency blends creative campaigns with data-driven strategies and works hands-on with clients to achieve measurable outcomes. Social media and PR also play a central role in Medier’s work. Role overview This on-site CRM Executive position is based in Valencia and is designed for those beginning their careers in CRM. The role sits within Medier’s CRM team and focuses on supporting both client projects and internal initiatives. Attention to detail and a proactive attitude are important in this junior-level role. What you will do Assist the CRM team with daily operations and campaign tasks Help coordinate and deliver CRM activities for clients Maintain accurate records and data for CRM projects Take part in team meetings and brainstorming sessions Requirements Organized and detail-focused Proactive and willing to learn Keen interest in starting a career in CRM Available to work on-site in Valencia Work environment The CRM Executive will collaborate with colleagues across digital, social, and PR teams. Medier encourages professional growth and values a team-oriented culture. This is a junior position within the CRM department.

At Medier, we pride ourselves on being more than just a marketing agency; we are dedicated creative partners to our clients. Our services range from digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, ensuring a comprehensive offering that drives results through the fusion of creativity and data insight.Our philosophy is straightforward—cultivating a diverse team of passionate individuals while fostering an empowering culture where everyone can thrive. If this resonates with you, we want to hear from you! We are in search of a motivated and detail-oriented CRM Executive with a minimum of 2 years of experience to join our customer engagement team. The perfect candidate will possess hands-on experience with CRM tools and platforms, along with a solid understanding of customer lifecycle management. Experience in the e-commerce or iGaming sectors will be a significant plus.As a CRM Executive, you will play a key role in supporting the planning, execution, and optimization of customer communication strategies aimed at enhancing engagement, retention, and customer lifetime value.

At Medier, we transcend the role of a marketing agency by becoming true creative partners to our clients. Our diverse range of services spans digital marketing, social media strategies, public relations, influencer collaborations, SEO, programmatic advertising, and customer relationship management (CRM). We merge creativity with data-driven insights to not only launch campaigns but to ensure they deliver impactful results.Our philosophy is straightforward—bring together a team of diverse and passionate individuals while cultivating a culture that empowers everyone to excel. If this resonates with you, we invite you to explore this opportunity.About Us:Medier is a pioneering European IT product company dedicated to developing innovative online entertainment projects. We are currently seeking a CRM Service Coordinator to become an integral part of our team, enhancing our customer engagement initiatives.Responsibilities:Design and manage promotional landing pages for various marketing campaigns.Develop and optimize HTML templates aimed at enhancing customer communications.Plan, execute, and monitor SMS campaigns to boost customer engagement and retention.Conduct quality assurance (QA) checks on CRM campaigns to guarantee flawless execution.Collaborate closely with cross-functional teams to ensure alignment and success of marketing strategies.

Medier works with clients across digital strategy, social media, public relations, influencer partnerships, SEO, programmatic advertising, and CRM. The team blends creative ideas with data insights to achieve measurable results. Medier values diversity and aims to foster a workplace where everyone can thrive. Role overview The CRM Email Developer creates and maintains responsive HTML emails, focusing on reliable performance across devices and email clients. This position is based in Valencia, Spain. What you will do Build responsive HTML emails from scratch using table-based layouts and inline CSS. Convert design files from Figma or Sketch into production-ready email templates. Test and verify email rendering on major clients, including Gmail (iOS and Android), Outlook (2013–2021), Apple Mail, Samsung Mail, and Yahoo. Create and manage a modular library of reusable templates for email campaigns. Use tools such as Litmus or Email on Acid to thoroughly test emails before sending. Optimize images and handle retina/HiDPI assets, providing fallbacks for unsupported CSS features. Write media queries to ensure mobile-friendly layouts. Address edge cases, including dark mode, web font fallbacks, and Outlook conditional comments. Implement dynamic content blocks using templating languages like Liquid, AMPscript, or Handlebars as required by the CRM team. Maintain clean, well-commented, and documented code for all email assets.

At Medier, we transcend the conventional role of a marketing agency. We are your creative allies, providing a diverse array of services from digital marketing and social media strategies to PR, influencer partnerships, SEO, programmatic advertising, and comprehensive CRM solutions. Merging creativity with data-driven insights, we don’t just execute campaigns; we achieve remarkable outcomes.Our ethos is straightforward—assemble a team of diverse, passionate individuals and cultivate a culture that empowers you to excel. If this resonates with you, we invite you to join us.The Director of Sports CRM Strategy will spearhead and expand our CRM initiatives across more than 50 sports projects. This pivotal role will lead a cross-functional team, champion customer engagement and retention strategies, and ensure exemplary CRM performance throughout all sports divisions. Strong leadership, strategic vision, and collaborative synergy with product, marketing, and analytics teams are essential to drive business growth.

Medier seeks a CRM SMS Deliverability Lead based in Valencia, Spain. This role focuses on building and maintaining strategies that help ensure high SMS deliverability within the company’s CRM systems. Key responsibilities Design and oversee methods to improve SMS deliverability rates across CRM platforms. Work closely with various teams to enhance customer engagement through targeted messaging. Monitor and enforce compliance with industry regulations for all messaging activities. Location This position is located onsite in Valencia, Spain.

Role Overview Statkraft is hiring an Operations & Maintenance HSS Manager in Valencia. This position leads health, safety, and sustainability (HSS) efforts within daily operations. The manager ensures regulatory compliance, sets safety standards, and encourages a strong safety culture throughout the organization. Main Responsibilities Oversee health, safety, and sustainability programs across operational teams Monitor compliance with relevant regulations and internal policies Promote safe work practices and support continuous improvement in safety performance Work closely with cross-functional teams to maintain and enhance a safe workplace Location This role is based in Valencia.

At Medier, we transcend the traditional role of a marketing agency to become innovative partners for our clients. Our extensive suite of services includes digital and social media strategies, public relations, influencer collaborations, search engine optimization (SEO), programmatic advertising, and customer relationship management (CRM). By merging creativity with data-driven insights, we don’t just execute campaigns; we drive meaningful results.Our philosophy is straightforward: bring together a diverse team of passionate individuals and cultivate a culture that empowers you to achieve your best work. If this resonates with you, we encourage you to apply.As a rapidly growing, multi-brand organization with a presence in various global markets, we are on the lookout for a Director of Customer Relationship Management. This pivotal leadership role is centered around strategic and operational excellence, with a strong emphasis on data, process optimization, and team empowerment. If you are a results-oriented leader who excels in creating structure, enhancing performance, and empowering teams through data, this opportunity is for you.

As a Machine Operator specializing in silicone processes, you will engage in a range of responsibilities from initial setup to production. Your primary focus will be on the application of silicone seals through semi-automated CNC processes, specifically for hydraulic fluid fittings in the aerospace sector. Additional tasks will encompass inspections, measurements, and acceptance testing.Key Responsibilities:Prepare and maintain silicone materials, including basic fluid measurements and data recording.Set up and operate silicone processing equipment, utilizing semi-automatic dispensing tools.Conduct thorough inspections using visual, optical, and mechanical inspection equipment to determine product quality.Maintain accurate production documentation, including logs and process sheets.Perform physically demanding tasks, which may include operating small tools, standing for extended periods, and lifting items up to 25 lbs.

Join our dynamic team as a Cybersecurity Operations Consultant, where you will play a pivotal role in safeguarding digital assets and ensuring cybersecurity protocols are effectively implemented. Your expertise will be crucial in identifying vulnerabilities, monitoring systems, and responding to security incidents. This position offers the opportunity to work with cutting-edge technology and collaborate with a dedicated team of professionals.

About the Internship indiecampers is offering a Tourism & Operations Internship in Valencia, Spain. This role is designed for individuals interested in travel and tourism who want practical experience in the field. Interns will work closely with the operations team to support daily activities and improve the camper van rental experience for customers. What You Will Do Assist with day-to-day operations at the Valencia location Help streamline processes to make the rental experience smoother Support efforts to enhance customer satisfaction Contribute to projects that help grow the camper van rental service Who We’re Looking For Interest in travel, tourism, or hospitality Enthusiastic and proactive attitude Willingness to learn and take on new challenges Enjoys working in a collaborative team environment This internship offers a chance to build skills and gain insight into operations within a growing travel company. Candidates eager to learn and contribute are encouraged to apply.

indiecampers seeks a part-time Cleaning Operative in Valencia, Spain. This position helps ensure that all areas remain clean and inviting for guests and staff alike. Key responsibilities Clean and sanitize assigned spaces within the facility Support high hygiene standards across all areas Play a part in creating a pleasant atmosphere for customers Requirements Keen attention to detail Ability to work on your own with minimal supervision Consistent and reliable approach to daily cleaning tasks