Strategy & Operations Manager at Clutch | Toronto, Ontario

About Clutch: At Clutch, we are dedicated to revolutionizing the car-buying journey. Are you ready to join us? As Canada's largest online used car retailer, we offer a seamless and stress-free experience for customers looking to buy, sell, or own cars. Shoppers can explore a wide selection of vehicles from the comfort of their homes, have their chosen car delivered directly to them, and benefit from our 10-Day Money-Back Guarantee—this is just the start of what we offer! Recognized for five consecutive years on the Globe & Mail's Top Growing Companies list, alongside accolades from Deloitte’s Technology Fast 50™ and Fast 500™ rankings, we are eager to welcome driven, curious, and hardworking individuals to our expanding team. Founded in 2017 and headquartered in Toronto, Clutch operates in Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island, backed by prestigious investors like D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To discover more, visit clutch.ca. About the Role: We are committed to building a world-class team that fuels innovation, growth, and excellence. As we rapidly expand, we are seeking a Strategy & Operations Manager to join our Vehicle Markets Group/Pricing Team. In this role, you will transform intricate pricing and operational data into clear and actionable strategies, overseeing reporting, frameworks, and cross-functional execution to enhance funnel conversion, margin expansion, and inventory efficiency across retail, wholesale, and export markets. You will convert market data into actionable playbooks that drive growth—optimizing our conversion engine, informing intelligent day-0 pricing, and guiding inventory decisions for maximum value. Additionally, you will manage reporting schedules and strategic projects to ensure alignment among executives, driving insights into action to meet our ambitious 12×-turn and margin-expansion goals. Essentially, you will be the strategic link between analytics and execution.

Join Clutch in Transforming the Car Buying ExperienceAt Clutch, we're dedicated to revolutionizing how people buy, sell, and own cars. Are you ready to be a part of this exciting journey?As Canada's largest online used car retailer, Clutch provides a seamless and hassle-free car-buying experience. Customers can explore a vast selection of vehicles from the comfort of their homes, have their chosen car delivered right to their doorstep, and enjoy our 10-Day Money-Back Guarantee for peace of mind.We are honored to be recognized for our rapid growth, making it to the Globe & Mail’s list of the Top Growing Companies in Canada for two consecutive years, alongside esteemed placements in Deloitte’s Technology Fast 50™ and Fast 500™ rankings. We invite motivated and driven individuals to join our expanding team.Founded in 2017 and headquartered in Toronto, Clutch currently operates across Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Our company is backed by leading investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About ClutchClutch is Canada's leading online used car retailer, dedicated to providing an effortless and enjoyable car-buying experience. Our platform allows customers to explore a vast selection of vehicles from the comfort of their homes, have their chosen car delivered directly to their door, and enjoy our reassuring 10-Day Money-Back Guarantee. Celebrated as one of Canada’s Top Growing Companies for two consecutive years and recognized in LinkedIn's Top Canadian Startups list, we are eager to welcome inquisitive, diligent, and passionate individuals to our expanding team.Founded in 2017 and headquartered in Toronto, Clutch is supported by renowned investors such as Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90. To discover more about us, visit clutch.ca.About the RoleClutch is on the lookout for a Senior Analytics Engineer to architect, maintain, and enhance our analytics data infrastructure. In this pivotal role, you will collaborate with business units, oversee essential data domains, and mentor fellow analytics engineers while advocating for data quality, governance, and contemporary analytics methodologies.

About Clutch:Clutch stands as Canada’s premier online retailer for used vehicles, providing customers with an effortless and convenient car-buying experience. Shoppers can explore a wide range of vehicles from the comfort of their own homes, have their chosen car delivered directly to their doorsteps, and benefit from our 10-Day Money-Back Guarantee. This is just the beginning of what we offer!Recognized as one of Canada’s fastest-growing companies for two consecutive years and featured on LinkedIn’s Top Canadian Startups list, we are eager to welcome passionate, diligent, and ambitious individuals to our expanding team.Founded in 2017 and headquartered in Toronto, Clutch is supported by distinguished investors such as Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90. To discover more about us, please visit clutch.ca.About the Role:Clutch is in search of a Senior Technical Recruiter to enhance our People team! Your expertise in sourcing exceptional Engineering, Product, Design, and Data talent is essential as you embark on your next professional journey with a thriving company!Your Responsibilities:Collaborate with Engineering, Data, Design, and Product leaders to devise and refine recruitment strategies that facilitate team growth.Oversee the entire recruitment lifecycle while ensuring an exceptional candidate experience.Lead initiatives to continually enhance and optimize our hiring and onboarding processes, data strategies, and other vital talent programs.Effectively organize and manage talent outreach to consistently attract high-performing candidates.Conduct preliminary phone screenings and maintain effective communication with prospective candidates.What We Seek:Ability to cultivate meaningful relationships with both hiring managers and candidates.A passion for technology and innovation, with a proactive approach to recruitment.Strong organizational skills and attention to detail.

About Clutch: At Clutch, we are passionately committed to transforming the car buying, selling, and ownership experience for our customers. Are you ready to join us in this mission? As Canada's largest online used car retailer, we pride ourselves on providing a seamless and hassle-free car buying journey. Customers can explore a vast selection of vehicles from the comfort of their homes, enjoy delivery right to their doorsteps, and benefit from our 10-Day Money-Back Guarantee. And that’s just the beginning. Recognized for five consecutive years on the Globe & Mail’s list of the Top Growing Companies in Canada, and featured on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we are eager to expand our dynamic team with motivated, curious, and hardworking professionals. Founded in 2017 and headquartered in Toronto, Clutch operates across Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. We are supported by a range of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. Discover more at clutch.ca. About the Role: We are on the lookout for a Senior Manager of Strategy & Operations to join our Vehicle Markets Group / Pricing Team. In this pivotal role, you will be responsible for transforming complex pricing and operational data into clear, actionable strategies. This includes owning reporting, frameworks, and cross-functional execution that enhances funnel conversion, margin expansion, and inventory efficiency across retail, wholesale, and export markets. You will convert market insights into playbooks that propel growth—optimizing our conversion engine, refining day-0 pricing and aging rules, and guiding inventory management for optimal value. You will also manage the reporting cadence and strategic projects that ensure alignment among executives, translating insights into actionable steps to meet our ambitious growth and margin-expansion targets. Essentially, you will act as the strategic connector between analytics and execution.

Join Clutch as a Senior Software Engineer!At Clutch, Canada’s premier online used car retailer, we are committed to providing drivers with an effortless and enjoyable car-buying experience. Our platform allows customers to explore a myriad of vehicles from the comfort of their homes, ensuring they receive their chosen car right at their doorstep, complete with our 10-Day Money-Back Guarantee.Recognized as one of Canada’s Top Growing Companies for two consecutive years and featured in LinkedIn’s Top Canadian Startups, we are expanding our dynamic team. We invite passionate, innovative, and dedicated individuals to contribute to our mission.Founded in 2017 and headquartered in Toronto, Clutch is supported by leading investors such as Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90. For more information, visit clutch.ca.Technology Stack:Full TypeScript stack for both front-end and back-end, with some legacy JavaScript components.Front-end: ReactJS utilizing functional components and the context API.Back-end: ExpressJS integrated with PostgreSQL and Sequelize ORM.Microservices architecture leveraging Docker, Terraform, AWS ECS, and various AWS services.Interservice communication facilitated through RabbitMQ and Apache Kafka.About the Role:We are on the lookout for a Senior Software Engineer (Full-Stack / Backend / Frontend) to play a pivotal role in building and scaling our technology platform. In this position, you will be responsible for writing clean, reliable code, architecting scalable solutions, and collaborating closely with cross-functional teams to enhance our product offerings.

About Clutch: Clutch is Canada's leading online retailer of pre-owned vehicles, providing an effortless and hassle-free car-buying journey for drivers across the nation. Customers can explore an extensive selection of cars from the comfort of their homes, have their chosen vehicle delivered directly to their doorstep, and enjoy peace of mind with our 10-Day Money-Back Guarantee. This is just the beginning of the exceptional experience we offer. Recognized as one of Canada's fastest-growing companies for two consecutive years and featured on LinkedIn's Top Canadian Startups list, we are eager to welcome inquisitive, dedicated, and motivated individuals to our expanding team. Founded in 2017 and headquartered in Toronto, Clutch is supported by renowned investors such as Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90. To discover more, please visit clutch.ca. About the Role: We are on the lookout for a Staff Data Scientist to spearhead significant advancements in our pricing algorithms and machine learning systems. This high-responsibility role is ideal for someone who excels in uncertainty, can delve deeply into research and modeling, and has a proven history of deploying machine learning solutions that yield measurable business results. You'll work on machine learning systems that already contribute to substantial outcomes, including pricing models that enable the purchase of over $1 million in vehicles daily without human intervention, with a remarkable opportunity to enhance them as we continue to scale. Joining a compact, high-impact data team, your contributions will be visible, measurable, and vital to our business, with opportunities to expand into other influential machine learning areas such as lending, logistics optimization, fraud detection, and recommendation systems. In this role, you will manage problem areas end-to-end—from identifying opportunities and developing strategies to deploying production-ready models and driving quantifiable improvements in margin and conversion rates. Your Responsibilities: Lead and enhance Clutch's pricing algorithms, striking a balance between margin, conversion, and customer satisfaction. Conduct in-depth analyses of market and vehicle data to uncover critical correlations between vehicle characteristics, market trends, and pricing outcomes. Develop, validate, and implement machine learning models and algorithms in production, iterating swiftly based on real-world performance. Oversee feature engineering, model assessment, and experimentation design. Collaborate with Product, Engineering, Strategy & Ops, and Sales to prioritize high-impact opportunities. Contribute to other applied machine learning domains as necessary.

Role Overview Clutch is looking for a Senior Manager, Pricing Strategy based in Toronto, Ontario. This position shapes pricing approaches that support profitability and sharpen Clutch’s position in the market. What You Will Do Develop and refine pricing strategies informed by market trends and customer behavior Work with teams across the company to align pricing models with business goals Analyze data to uncover patterns and opportunities for pricing optimization Translate complex findings into clear, actionable recommendations What We’re Looking For Strategic mindset with a strong foundation in data analysis Experience using data to guide pricing decisions Ability to communicate insights to both technical and non-technical stakeholders

About Clutch At Clutch, our mission is to transform the way individuals buy, sell, and enjoy their cars. Are you ready to join us? As Canada's leading marketplace for buying and selling vehicles, Clutch provides a digital-first, seamless experience. Customers can explore thousands of cars online, have their selected vehicle delivered directly to their doorstep, and benefit from our 10-Day Money-Back Guarantee. Looking to sell your car? We purchase over $3 million worth of vehicles each day, offering AI-generated quotes every 15 seconds—and when you sell to us, you receive instant payment. That’s the Clutch promise. For four consecutive years, we’ve been recognized in The Globe & Mail’s list of Canada’s Top Growing Companies, along with achieving back-to-back mentions in Deloitte’s Technology Fast 50™ and Fast 500™. We’re on the lookout for curious, dedicated, and ambitious individuals to join our expanding team. Founded in 2017 and headquartered in Toronto, Clutch operates in Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Our esteemed investors include Altos Ventures, Canaan, FJ Labs, BrandProject, and Upper90. For more information, visit clutch.ca. Consumer Financing at Clutch: Clutch is committed to creating a truly seamless car buying and ownership experience, with financing playing a crucial role in this journey. We are developing our consumer financing capabilities from scratch to provide customers with a straightforward and transparent way to finance their vehicles, while also supporting Clutch’s growth with an efficient, scalable lending platform. In this role, you will help define our lending strategy, risk framework, and operations as we launch this new business unit. About the Role: We are seeking an Operations Manager in Consumer Financing to establish and expand the operational framework behind Clutch’s lending program. This role involves a high level of ownership and requires a hands-on approach to manage key processes, tackle complex challenges, and enhance our systems as we grow. You will collaborate closely with the Director of Consumer Financing and work cross-functionally with teams in Sales, Product, Data, and Finance to build and scale Clutch’s consumer financing business. You will be responsible for the day-to-day execution of core workflows, drive continuous improvements, and help develop the necessary playbooks and tools for scaling. This is an exciting opportunity for someone who thrives in a dynamic environment, embraces uncertainty, and is eager to contribute to building something significant from the ground up.

About Clutch: At Clutch, we are revolutionizing the automotive experience by transforming how people buy, sell, and own cars. Are you ready to join us? As Canada's largest online used car retailer, we provide a seamless and stress-free car-buying journey for drivers nationwide. Customers can explore a vast selection of vehicles from the comfort of their homes, have their chosen car delivered right to their doorstep, and enjoy the confidence that comes with our 10-Day Money-Back Guarantee—and that’s just the tip of the iceberg. We have been recognized for five consecutive years in the Globe & Mail’s Top Growing Companies in Canada, along with accolades from Deloitte's Technology Fast 50™ and Fast 500™ lists. We are eager to expand our dynamic team with curious, dedicated, and driven individuals. Founded in 2017 and headquartered in Toronto, Clutch operates in Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Our company is supported by esteemed investors such as D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. Discover more about us at clutch.ca. About the Role: We are on a quest to assemble a world-class team that champions innovation, growth, and excellence. As we experience rapid scaling, we are seeking a strategic and analytical Director of Pricing to build and lead a high-performing pricing team. This pivotal role will be responsible for developing and executing pricing strategies for our Sell to Clutch and Vehicle Markets Group, enhancing profitability, customer conversion, and operational efficiency across our acquisition and retail channels. Collaborating closely with our Data Engineering team, you will ensure that robust data pipelines and insights drive every pricing decision. In this data-rich environment, you will oversee pricing and conversion across over 10,000 new offers weekly, utilizing a database of more than 250,000 customer offers with current market valuations to craft pricing frameworks, reporting structures, and disposition strategies that elevate our company's performance and competitiveness. What You’ll Do: Price Optimization Strategy: Develop and continuously refine pricing algorithms and offer-optimization strategies to maximize conversion rates across high-volume acquisition and retail channels. Build & Lead Pricing Team: Recruit, mentor, and manage a diverse team of pricing analysts and data scientists, cultivating a culture of analytical rigor, innovation, and rapid iteration. Acquisition & Retail Pricing Matrix: Establish and maintain comprehensive pricing frameworks that enhance operational efficiency and profitability.

Role overview venn is hiring a Strategy & Operations Manager in Toronto. This role focuses on improving how the company operates and shaping strategies that support business objectives. The position involves working closely with teams across the organization to spot areas for improvement and put practical solutions in place. What you will do Drive operational efficiency across departments Develop and support strategic initiatives that match company goals Collaborate with cross-functional teams to identify and address process gaps Implement changes that strengthen overall performance

Join Ontario Transit Group as a Project Manager specializing in Mechanical, Electrical, and Plumbing (MEP) systems. In this pivotal role, you will oversee project planning, execution, and delivery, ensuring that all MEP aspects are completed on time and within budget. Your expertise will be essential in collaborating with multidisciplinary teams, managing stakeholder expectations, and adhering to safety and quality standards.

Join the Government of Ontario as a Project Manager Level 3 and play a pivotal role in overseeing and executing critical projects that drive efficiency and innovation. This is an exciting opportunity for individuals with strong leadership skills and project management expertise to contribute to public service.

About Clutch:We are on a mission to revolutionize the car buying, selling, and ownership experience. Are you ready to join us?Clutch is Canada's premier online platform for used car sales, providing a smooth and stress-free experience for buyers and sellers alike. With the convenience of browsing hundreds of vehicles from the comfort of home and having the perfect car delivered directly to their doorstep, our customers enjoy unmatched peace of mind with our 10-Day Money-Back Guarantee. Recognized for our rapid growth, we have been featured on the Globe & Mail's list of Top Growing Companies in Canada for two consecutive years, as well as Deloitte's Technology Fast 50™ and Fast 500™. Founded in 2017 and headquartered in Toronto, we currently serve provinces including Ontario, British Columbia, New Brunswick, Nova Scotia, and Prince Edward Island. Our success is backed by esteemed investors such as D1 Capital, Altos Ventures, BMO Capital Partners, and others. To learn more, visit clutch.ca.As we expand, we are building in-house reconditioning centers, a captive lending platform, and a national logistics network. Our innovative operations combine manufacturing-grade precision with a tech-driven consumer experience, with plans for a public listing in the next 24–36 months, laying a robust financial foundation for future growth.

Join Clutch as a Social Media and Content Strategy Manager, where you will play an integral role in shaping our brand's digital presence. Your expertise will help us engage with our audience through compelling content and innovative social media strategies. You will be responsible for creating, curating, and managing published content across our social media platforms while analyzing engagement metrics to optimize our outreach efforts.

Join Voyago as the General Manager overseeing our Transit Division in the Greater Toronto Area, Central Ontario, and Durham Region. This is an exciting opportunity for a full-time position that we are looking to fill immediately.Your Role:As the General Manager of Transit, you will report directly to the Vice President of Transit. Your primary responsibility will be to provide strategic leadership and ensure the overall performance, growth, and operational excellence of the Transit division in the Greater Toronto Area. You will oversee daily operations, ensuring the delivery of safe, efficient, and high-quality transit services that align with our contractual obligations and organizational objectives.This role requires you to foster strong relationships with municipal partners, employees, and community stakeholders, all while championing a culture centered on safety, continuous improvement, and employee engagement. You will also play a key role in supporting business development and the long-term sustainability of our transit services.Primary Responsibilities:Strategic Leadership & Business PerformanceTransform organizational vision and strategic priorities into actionable operational plans with measurable objectives.Lead initiatives that promote growth, service excellence, operational efficiency, and financial sustainability.Identify opportunities for service enhancements, cost savings, and innovative practices within transit operations.Monitor financial performance, budgets, and revenue opportunities to ensure profitability and responsible management.Adopt a proactive approach to identify risks and opportunities, initiating improvements to enhance operations.Operations ManagementOversee daily transit operations including dispatch, routing, scheduling, and fleet utilization to ensure effective service delivery.Guarantee that all contractual obligations, Key Performance Indicators (KPIs), and regulatory standards are consistently met.Lead operational planning efforts, including service adjustments, policy revisions, and contract implementations.Monitor vehicle utilization and operational performance to reduce inefficiencies and enhance service reliability.Collaborate closely with the Health & Safety team to investigate incidents, improve safety protocols, and ensure compliance with regulations.Review operational performance metrics and implement strategies for continuous service improvement.Leadership & Team DevelopmentProvide leadership, mentorship, and coaching to managers, supervisors, and operational staff to foster a high-performance team.Encourage a collaborative and supportive work environment that prioritizes employee development and engagement.

Join Clutch: Shaping the Future of Car Ownership At Clutch, we are dedicated to transforming the way individuals buy, sell, and own vehicles. Are you ready to make an impact? As Canada's premier platform for buying and selling cars, Clutch provides a seamless, digital-first experience. Customers can explore a vast selection of vehicles online, have their chosen car delivered directly to them, and benefit from our 10-Day Money-Back Guarantee for peace of mind. Looking to sell your car? We purchase over $3 million worth of vehicles daily, offering immediate, AI-generated quotes every 15 seconds. With Clutch, you get paid instantly—now that’s what we call convenience! Recognized for four consecutive years on The Globe & Mail’s list of Canada’s Top Growing Companies and consistently featured in Deloitte’s Technology Fast 50™ and Fast 500™, we are on the lookout for passionate, driven individuals to join our expanding team. Founded in 2017 and based in Toronto, Clutch is operational in Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Our esteemed investors include Altos Ventures, Canaan, FJ Labs, BrandProject, and Upper90. Discover more at clutch.ca. About the Consumer Financing Team: At Clutch, we are committed to creating an integrated car buying and ownership experience, with financing as a pivotal component. We are developing our consumer financing capabilities from scratch to provide customers with a straightforward and transparent approach to vehicle financing, while simultaneously supporting Clutch’s growth through a scalable and disciplined lending platform. In this role, you will significantly influence our lending strategy, risk framework, and operations as we bring this initiative to fruition. Your Role: We are seeking a Senior Manager for Credit & Risk to design and oversee the credit strategy and risk framework for Clutch’s consumer financing program. You will be responsible for determining how we assess risk, make credit decisions, appropriately price offers, and manage portfolio performance over time. This is a foundational role ideal for someone who thrives in ambiguity, is hands-on, and is adept at creating scalable credit systems that evolve with volume. As a key player, you will collaborate closely with the Director of Consumer Financing and work across departments—including Product, Engineering, Operations, Sales, and Customer Experience—to embed risk management into the customer journey, while establishing the monitoring, controls, and feedback mechanisms to ensure responsible performance management.

OverviewAt Qsight, a dynamic division of Guidepoint, we are dedicated to developing innovative data intelligence solutions tailored for the healthcare industry. Our team utilizes cutting-edge proprietary datasets and thorough analysis of alternative data sources to provide actionable insights for leading institutional investors, medical device manufacturers, and pharmaceutical companies. With a commitment to delivering market intelligence products that are highly relevant, accurate, and scalable, we ensure our global client base receives unparalleled insights.We are looking for a driven and skilled Operations Engineer to become a vital part of our expanding team. This multifaceted role centers around SaaS/platform operations and tier-2 support for client-facing systems. You will take charge of administering and ensuring the reliability of essential tools, troubleshooting and resolving escalated issues with comprehensive documentation, and creating lightweight automation and reporting solutions to minimize manual tasks as we grow.Your collaboration with Customer Success, Product, and Engineering will be crucial in proactively monitoring, supporting, and enhancing critical systems. By applying practical and creative problem-solving skills, you will improve reliability, expedite resolution times, and enhance operational visibility. On a daily basis, you will address and resolve client technical inquiries, manage vendor license administration and renewals, and generate reports that guide operational decisions.This role is hybrid based in Toronto, with the potential for fully remote work; candidates must be available to work US Eastern hours from 9 AM to 6 PM.

Join the Government of Ontario as an Information Architect, where your expertise will shape the future of information architecture across our services. In this pivotal role, you will design, develop, and implement information systems that enhance data accessibility and usability for government operations.This contract position offers a unique opportunity to work on significant projects that impact the lives of citizens in Ontario. You will collaborate with cross-functional teams to create user-centered designs and ensure that our information systems meet the highest standards of quality and efficiency.

Join the Government of Ontario as a Senior EMS Analyst, where you will play a vital role in enhancing emergency management systems. This position involves analyzing data, developing reports, and providing strategic insights to ensure efficient operation and planning.