Solutions Engineer at Rootly | Toronto, Ontario

Join Our Innovative Team at RootlyAt Rootly, we are dedicated to revolutionizing the way organizations handle incidents, ensuring reliability and swift resolution. Our cutting-edge incident management platform empowers companies globally to tackle challenges head-on. We are not just reshaping an existing industry; we are pioneering a new multi-billion dollar segment and seek exceptional talent to join us in this ambitious journey.Our customers rave about Rootly. Leading firms like NVIDIA, Figma, Canva, Tripadvisor, and Squarespace trust us to enhance their incident management processes. Discover why we have earned a 5-star rating on G2.With backing from prestigious investors including Y Combinator and industry veterans like the CTOs of Dropbox and GitHub, we prioritize transparency within our culture. Our team conducts monthly financial reviews to keep everyone informed about the company's health, and we share our progress through our weekly changelog.Your Role as a Solutions EngineerAs a Solutions Engineer, you will be a technical authority and a trusted advisor, guiding our customers towards successful implementation of Rootly. Your role will involve:Leveraging your technical expertise to facilitate customer implementations and demonstrations.Creating best practices and developing content related to Incident Management and On-Call processes.Collaborating with Engineering, Customer Success, Support, and Product teams to ensure the customer's voice is represented and to drive continuous improvement of our products.Engaging directly with customers on technical matters, including REST APIs, webhooks, Infrastructure as Code (Terraform), and cloud platforms like AWS, GCP, or Azure.If you are a developer or technologist who thrives on discussing technology, enjoys collaborating with customers across various sectors, and has a proactive, problem-solving attitude, we would love to connect with you!

About RootlyAt Rootly, we are dedicated to revolutionizing how organizations handle incidents, ensuring that businesses can maintain reliability even when challenges arise. Our cutting-edge incident management platform empowers companies worldwide to swiftly and effectively resolve incidents, propelling us to carve out a groundbreaking segment valued at over a billion dollars. We are seeking exceptional talent to join us on this ambitious journey.Our clientele includes some of the fastest-growing companies globally, such as NVIDIA, Figma, Canva, Tripadvisor, and Squarespace. They trust Rootly for their critical incident management needs and appreciate our user-friendly, enterprise-ready platform and unique partnership approach. Experience firsthand why our customers have rated us 5 stars on G2.Our investors, including prestigious funds from Y Combinator and influential operators from Dropbox and GitHub, support our vision. We prioritize transparency in our culture, conducting monthly financial reviews as a team to keep everyone informed about our business's health. We also share our developments in our weekly changelog.About the RoleWe are looking for a passionate and experienced Customer Success Manager who is committed to guiding our customers through their journey with Rootly. In this pivotal role, you will ensure that our customers maximize their value from our services and products as we expand our offerings.

About RootlyAt Rootly, we are dedicated to revolutionizing the way organizations manage incidents, ensuring reliability in challenging situations. Our cutting-edge incident management platform empowers companies globally to resolve incidents swiftly and effectively. We are not just transforming an industry; we are establishing a new multi-billion dollar segment. To achieve our ambitious goals, we are looking for exceptional talent to join us on this journey.Rootly is trusted by some of the fastest-growing organizations worldwide, including NVIDIA, Figma, Canva, Tripadvisor, and Squarespace. Our clients appreciate our intuitive, enterprise-ready platform and our unique partnership model. Discover why we have received 5-star reviews on G2.Our investors are among the most prestigious in the industry, including Y Combinator and prominent operators like the CTOs of Dropbox and GitHub. We prioritize transparency, conducting monthly financial reviews as a team and sharing updates on our progress through our weekly changelog.About the RoleNote: This role will be onsite in Toronto, Canada.Step into a pivotal role as one of the inaugural Mid-Market Account Executives at Rootly, where you will play a crucial part in shaping our sales trajectory. This is an opportunity to experience life at a dynamic startup and contribute to building our sales foundation. You will:Develop a robust book of business across North America, achieving 100% quota attainment in your first year.Proactively source and close full sales cycles for opportunities ranging from $25,000 to $100,000.Engage with companies of up to 1,000 employees.Compete effectively to position Rootly as the preferred Incident Management & On-Call platform for mid-market buyers.Create and present insightful product narratives to executives within your assigned accounts.Collaborate with leaders across various functions to conduct product workshops and prepare ROI analyses.Lead and contribute to team projects that enhance our sales process.

About Rootly At Rootly, we are dedicated to becoming the preferred solution for organizations when incidents occur, enhancing reliability across the board. Our industry-leading incident management platform empowers companies globally to swiftly and effectively address incidents. We are not just revolutionizing an industry; we are pioneering a brand-new, multi-billion dollar segment and require exceptional talent to help us realize this ambitious vision. Our clients love Rootly. Fast-growing enterprises such as NVIDIA, Figma, Canva, Tripadvisor, and Squarespace depend on Rootly to streamline their critical incident management processes. They appreciate our user-friendly, enterprise-ready platform and our unique partnership model. Discover why we have earned 5-star reviews on G2. Our investors share our passion. Backed by esteemed funds including Y Combinator and prominent operators like the CTOs of Dropbox and GitHub, we are eager to share our comprehensive funding and profitability status during interviews. Transparency is integral to our culture; we conduct monthly financial reviews as a team to keep everyone informed about the company's health and share updates via our weekly changelog. About the Role We are seeking a Senior AI Engineer to spearhead the development of an innovative AI-driven reliability assistant. This role transcends traditional machine learning tasks; it focuses on LLM engineering and AI agent development, utilizing cutting-edge AI technologies (including LLMs, vector embeddings, semantic and hybrid search, and vector databases) to create a non-deterministic product that delivers significant value to engineers and accelerates incident resolution. As an early member of the engineering team at Rootly, you will have complete ownership of this initiative, playing a crucial part in shaping both the product and the company. If you excel in a dynamic environment that values rapid development, deployment, and iteration, this opportunity is perfect for you. What You'll Do Lead the creation of an AI-powered reliability assistant that extracts pertinent context from various data sources such as observability tools, GitHub, deployment histories, past incidents, and playbooks. Develop LLM-powered features that convert raw data into actionable insights for engineers managing incidents. Establish evaluation frameworks to assess AI performance in real-world scenarios.

About Rootly At Rootly, we are dedicated to revolutionizing how organizations manage incidents. Our mission is to provide a reliable incident management platform that empowers companies to respond swiftly and effectively when challenges arise. Our innovative approach has established us as leaders in a new multi-billion dollar segment, and we are seeking exceptional talent to help us achieve our ambitious goals. Our customers, including industry giants like NVIDIA, Figma, Canva, and Tripadvisor, trust Rootly for their critical incident management needs. They appreciate our user-friendly platform and unique partnership approach, which has garnered us a stellar 5-star rating on G2. Join us in creating a reliable future for organizations worldwide. Backed by prestigious investors from Y Combinator to key operators in tech, we prioritize transparency and team involvement in our financial health. We conduct monthly business reviews and share updates through our weekly changelog. About the Role As a Senior Site Reliability Engineer at Rootly, you will play a crucial role in shaping our technical infrastructure. You will thrive in a dynamic environment where each day presents new challenges and opportunities for growth. This position is perfect for individuals who seek ownership, enjoy tackling complex technical problems, and are driven by a mission to enhance reliability. While the work will be demanding, it promises to be one of the most rewarding experiences in your career. Collaborate with product teams to enhance the observability, reliability, and performance of services. Take ownership of our CI/CD pipelines, observability tools, monitoring systems, and incident response processes. Develop tools and automation to reduce manual toil, enhance engineering velocity, and improve developer experience and system reliability. Engage deeply with engineering teams to gain insights into system performance and identify cross-functional reliability and scaling concerns. Design and scale our infrastructure while ensuring top-notch performance and operational excellence.

About RootlyAt Rootly, we are dedicated to transforming how organizations respond to incidents, striving to enhance reliability across all sectors. Our cutting-edge incident management platform empowers companies globally to address incidents swiftly and effectively. We're not just redefining an industry; we're pioneering a new multi-billion dollar segment and require exceptional talent to help us realize this ambitious vision.Our clients include some of the fastest-growing names in the world, such as NVIDIA, Figma, Canva, Tripadvisor, and Squarespace, who trust Rootly to streamline their critical incident management processes. They appreciate our robust, enterprise-ready platform and collaborative partnership model, consistently rating us 5 stars on G2.Our investors share our enthusiasm. Backed by prominent funds including Y Combinator, along with industry leaders from Dropbox and GitHub, we prioritize transparency in our culture. Monthly financial reviews keep our team informed about the business's health, and our weekly changelog keeps everyone updated on our developments.About the RoleAs a Senior Security Engineer, you will be instrumental in advancing our security initiatives, working closely with diverse teams to ensure the reliability and scalability of our products. You will design systems, tools, and solutions that secure our mission-critical applications while contributing to organization-wide efforts to automate, optimize, and enhance our security protocols.Develop security solutions that not only meet rigorous standards but also exceed the expectations of our developers and customers.Play a key role in vital security initiatives, including identity and access management, vulnerability management, incident response, security control implementation, and infrastructure security.Collaborate closely with engineering teams to deliver secure, reliable, and scalable solutions for our valued customers.With our expanding customer base, tackle intriguing technical challenges to scale our product effectively.Participate in the on-call rotation, swiftly addressing and resolving security incidents as they occur.

About Rootly At Rootly, we are dedicated to revolutionizing the way organizations manage incidents, ensuring that every company can operate with greater reliability. We achieve this by developing a state-of-the-art incident management platform that enables organizations globally to swiftly and effectively address incidents. Our mission goes beyond mere industry transformation; we are forging a brand-new multi-billion dollar segment and require exceptional talent to help us realize this ambitious vision. Rootly has garnered the trust of customers worldwide, including some of the fastest growing companies like NVIDIA, Figma, Canva, Tripadvisor, and Squarespace, who depend on our platform to streamline their critical incident management procedures. Our commitment to delivering a delightful enterprise-ready platform and a distinctive partnership model has resulted in glowing reviews—discover why we’ve earned 5 stars on G2. Our investors share our excitement. Rootly is backed by esteemed funds, including Y Combinator and leaders like the CTOs of Dropbox and GitHub. We are transparent about our financial health and progress, sharing insights during interviews and hosting monthly financial reviews for our team to stay informed about our business's status. Our ongoing developments are documented in our weekly changelog. About the Role This is a unique opportunity to join Rootly as an early engineer and significantly influence our growth journey. You will work on the infrastructure that supports incident response and on-call functions for some of the most innovative teams globally. This role transcends traditional operations; we seek software engineers passionate about infrastructure, developer experience, systems thinking, and dedicated to creating tools that enhance the reliability, performance, and scalability of our engineering organization. At Rootly, we prioritize speed, quality, and impact. Our engineers are encouraged to take initiative and produce high-leverage results—whether by automating processes to eliminate toil, enhancing our observability stack, or bolstering the resilience of our services. You will collaborate closely with product engineers and customers to ensure we remain proactive. If you excel in environments where accountability is paramount, excellence is expected, and reliability is essential, this is the ideal place for you. What You’ll Do Collaborate with product teams to improve the observability, reliability, and performance of their services. Manage our CI/CD pipelines, observability tools, monitoring systems, and incident response processes.

The Ministry of the Government of Ontario is seeking a talented and driven Solutions Development Programmer/Developer to join our team. In this role, you will have the opportunity to contribute to meaningful projects that impact the community, utilizing your programming expertise to develop innovative software solutions.The ideal candidate will be proficient in various programming languages and technologies, with a passion for problem-solving and a commitment to delivering high-quality solutions.

Join Rootly as Head of Platform EngineeringAt Rootly, we are dedicated to revolutionizing how organizations handle incidents, ensuring reliability and swift resolution in times of crisis. With our cutting-edge incident management platform, we empower companies globally to tackle incidents with speed and efficiency. We're not just transforming an industry; we are defining a new segment worth billions, and we need exceptional talent to help us achieve this ambitious vision.Rootly is trusted by some of the fastest-growing companies worldwide, including NVIDIA, Figma, Canva, Tripadvisor, and Squarespace, who utilize our robust platform to enhance their incident management processes. Our unique partnership model and enterprise-ready solution have earned us a stellar 5-star rating on G2.Our investors appreciate Rootly as well; we are backed by prestigious funds including Y Combinator, as well as leading industry operators such as the CTO of Dropbox and GitHub. Transparency is key to our culture; we conduct monthly financial reviews to keep our team informed about the company’s health and share our progress through our weekly changelog.Your RoleThis is a unique opportunity to be the inaugural leader of Platform Engineering at Rootly, where you will lay the groundwork that supports incident response and on-call management for the world's most innovative engineering teams.As the Head of Platform, you will be responsible for two key outcomes:Infrastructure Reliability and Scale: Develop a robust, redundant, scalable, operationally mature, and cost-effective infrastructure platform that supports our next phase of growth.Developer Experience and Velocity: Design a world-class developer experience enabling product engineers to operate quickly, safely, and confidently, shaping how Rootly builds, tests, deploys, and manages its operations.This position transcends traditional operations roles; it is a high-impact engineering leadership role that requires deep technical expertise, systems thinking, aesthetic sensibility, and the ability to inspire teams to elevate their performance. You will establish the strategy, build your team, and own the roadmap, setting the stage for our future success.

About RootlyAt Rootly, we strive to be the definitive solution for organizations when crises arise, enhancing reliability across the board. Our cutting-edge incident management platform empowers businesses globally to swiftly and effectively tackle incidents. We are not just redefining an industry; we are pioneering a multi-billion dollar market niche and seeking exceptional talent to help us accomplish this ambitious vision.Our clients adore Rootly. Leading companies such as NVIDIA, Figma, Canva, Tripadvisor, and Squarespace trust Rootly to streamline their critical incident management processes. They rave about our user-friendly, enterprise-grade platform and our distinctive partnership approach. Discover why we have received 5-star reviews on G2.Our investors appreciate Rootly. We are supported by some of the most esteemed venture funds, including Y Combinator, and industry leaders like the CTO of Dropbox and GitHub. We are eager to share our complete funding and profitability details during the interview, as transparency is a core value for us. Our team conducts monthly financial reviews, ensuring everyone is informed about the company's health, and we regularly update our weekly changelog to showcase our developments.About the RoleThis is a unique chance to join Rootly as a pioneering engineer, influencing our direction significantly. You will encounter a dynamic environment where the product evolves rapidly, and adaptability is key. We seek engineers who not only execute but also inspire, challenge, and enhance their surroundings.We are assembling a team that operates with agility, sophistication, and impact. Every engineer at Rootly is expected to contribute creatively—whether it’s implementing a quick fix, launching a feature that delights users, or persistently refining our product experience. We are looking for individuals who are passionate about engineering excellence, think systemically, and elevate the performance of those around them. If you thrive in an environment that rewards ownership, where mediocrity is not an option, and speed is an advantage, this is the ideal place for you.Your ResponsibilitiesLead the entire feature development process, from conception to deployment, ensuring high quality, performance, and an exceptional user experience.Infuse an obsessive attention to detail into the product, ensuring a polished and intuitive experience. You don’t just create software; you craft exceptional solutions.

About RootlyAt Rootly, we are dedicated to being the premier solution for organizations facing challenges, enabling every entity to enhance its reliability. Our industry-leading incident management platform empowers companies globally to swiftly resolve incidents with consistency. We are not just transforming an industry; we are establishing a whole new multi-billion dollar segment, and we need exceptional talent to help us reach this ambitious goal.Our customers love Rootly. Leading companies like NVIDIA, Figma, Canva, Tripadvisor, Squarespace, and others rely on us for their critical incident management processes. They appreciate our user-friendly enterprise-ready platform and unique partnership model. Discover why our clients have rated us 5 stars on G2.Our investors also believe in Rootly. We are supported by some of the most prestigious funds worldwide, including Y Combinator, and by operators such as the CTO of Dropbox and GitHub. We are committed to transparency, conducting monthly financial reviews as a team to ensure everyone is informed about the business's health, and we regularly update our community through our weekly changelog.About the RoleRootly is changing the landscape of how organizations manage incidents and emergencies, equipping businesses to respond efficiently to critical situations and safeguard their employees and customers. We are seeking a Technical Support Engineer to join our dynamic team.If you thrive on solving complex problems and are eager to employ your investigative and troubleshooting skills in a fast-paced environment, this is an excellent opportunity for you. This role also offers a chance to help establish the foundations of our Support team at Rootly. The position follows a hybrid work model, requiring in-office presence three days a week.Handle incoming customer requests and inquiries, including analyzing, prioritizing, and troubleshooting technical questions.Take ownership of customer-reported issues and drive them through to resolution.Provide timely and accurate feedback to customers.Escalate complex technical challenges to the relevant teams while ensuring clear and prompt communication with clients.Deliver exceptional technical support to our B2B clients through various channels.

Join the Government of Ontario as a Solutions Development Software Specialist specializing in .NET technologies. In this role, you will collaborate with cross-functional teams to deliver innovative software solutions that enhance government operations and services. Your expertise will drive the development and deployment of robust applications while ensuring compliance with industry standards.

About Rootly At Rootly, our mission is to revolutionize how organizations respond to incidents, making them more reliable and efficient. We are developing a leading incident management platform that empowers companies globally to swiftly and effectively resolve issues. We aim to not only transform the industry but also create a new multi-billion dollar market segment. To achieve this ambitious vision, we need exceptional talent to join our team. Our customers love Rootly. Rapidly growing companies like NVIDIA, Figma, Canva, Tripadvisor, and Squarespace depend on our robust incident management platform and our unique partnership approach. Discover why we have earned 5-star reviews on G2. Investors are also excited about Rootly. We are supported by renowned funds, including Y Combinator, and leaders such as the CTOs of Dropbox and GitHub. We prioritize transparency and conduct monthly financial reviews as a team, ensuring everyone is aware of the company’s health. Additionally, we share our progress through our weekly changelog. About the Role We are in search of our inaugural Head of Customer Success to help us scale effectively. You will be instrumental in implementing the right processes at the right time to elevate our customer success operations as we grow. This role requires deep involvement in details while still managing key accounts, as every leader at Rootly is also an operator. You will drive Net Revenue Retention and transform Customer Success into a sustainable growth engine as we expand into the enterprise market. Your responsibilities will include enhancing onboarding, adoption, retention, and expansion efforts. You will mentor a high-performing Customer Success Management (CSM) team, develop scalable playbooks, and establish key success metrics. Collaboration with Sales, Product, Engineering, and Support teams will be crucial to ensure customers receive maximum value while driving net retention, satisfaction, and operational excellence.

Wisedocs is a rapidly expanding AI platform revolutionizing the insurance claims analysis process. With approximately $20 million USD in funding, over 100 global team members, and more than 90 clients in North America and Australia, we're on a trajectory of doubling our revenue year over year.Founded by professionals who have intimately experienced the claims process, Wisedocs merges profound industry knowledge with cutting-edge AI trained on a wealth of over 100 million documents. Our platform transforms intricate medical records into straightforward, structured insights, all under the guidance of expert human oversight.Join our mission-driven team dedicated to creating intelligent products that simplify complexity, speed up decision-making, and deliver meaningful impacts when it matters most.Role OverviewWe are seeking a Senior Solutions Engineer to collaborate with customers, Sales, Product, and Services teams to architect and implement effective solutions for intricate enterprise scenarios.As we enhance our market presence, customer challenges are becoming increasingly complex and do not always align directly with our existing product capabilities. In this position, you will be tasked with crafting practical, high-impact solutions that integrate current offerings with potential innovations, playing a vital role in ensuring Wisedocs can adapt to complex customer requirements while maintaining scalability.This role is hands-on and collaborative, intertwining solution design, customer interaction, and cross-functional teamwork to guarantee successful outcomes. If you thrive on tackling real-world challenges, collaborating across teams, and transforming ambiguity into clear solutions, we would love to hear from you.Key ResponsibilitiesSolution Design & ExecutionConduct discovery sessions to comprehend customer workflows, constraints, and objectives.Create clear, practical solution strategies that leverage Wisedocs' capabilities.Transform ambiguous challenges into actionable solution frameworks.Ensure that proposed solutions deliver value to customers while remaining feasible for implementation.Customer EngagementLead solution-focused demonstrations, workshops, and proof-of-concept initiatives.Assist customers in understanding how Wisedocs integrates into their workflows and enhances outcomes.Build trust through a deep understanding of customer needs and use cases.Product CollaborationCollaborate with Product teams to provide grounded, actionable insights from customer interactions.Identify trends in enterprise use cases that inform product roadmap decisions.

About KeyfactorAt Keyfactor, we are dedicated to creating a connected society grounded in trust, offering identity-first security solutions for every individual and machine. With our expertise in cybersecurity, we empower organizations to swiftly build and sustain digital trust on a large scale. Trusted by over 1,500 companies worldwide, Keyfactor is consistently recognized as a premier workplace thanks to our remarkable team that fosters a thriving culture. Join us and trust your future with Keyfactor!Position Overview:As a Senior Solutions Engineer, you will spearhead the technical strategy for key enterprise accounts adopting our AgileSec Cryptographic Posture Management (CPM) platform. Your role will be pivotal in defining CPM architectures, guiding clients through discovery, inventory, governance, and remediation phases, and ensuring seamless deployment in complex enterprise environments. You will support strategic sales by translating cryptographic risks and regulatory requirements into scalable adoption roadmaps aligned with our product capabilities and long-term expansion goals.

Join Our Team at RootlyAt Rootly, we are dedicated to revolutionizing how organizations manage incidents. Our state-of-the-art incident management platform empowers businesses worldwide to swiftly and efficiently resolve issues — enhancing reliability across the board. We are not just changing the industry; we are pioneering a new segment worth billions, and we're seeking extraordinary talent to help us realize this vision.Our clients include some of the fastest-growing companies globally, such as NVIDIA, Figma, Canva, Tripadvisor, and Squarespace, all of whom trust Rootly to facilitate their critical incident management processes. Our unique partnership model and user-friendly platform have earned us 5-star ratings on G2.Investors are equally enthusiastic about Rootly, with backing from prestigious funds like Y Combinator and industry leaders including the CTOs of Dropbox and GitHub. We prioritize transparency in our culture, conducting monthly financial reviews to keep our team informed about the company's health and sharing updates through our weekly changelog.Your RoleAs a Business Development Representative, you will be at the forefront of our sales initiatives, responsible for generating qualified leads and kickstarting the sales process. Collaborating closely with our sales and marketing teams, you will identify target markets, engage with prospective customers, and cultivate relationships that drive revenue growth. Your primary responsibilities will include outbound prospecting, lead qualification, and arranging meetings for our sales team.Lead Generation:Conduct comprehensive market research to uncover potential customers in target industries.Leverage various platforms, including online resources and social media, to connect with prospects.Initiate contact through cold calls, emails, and other communication channels.Qualify leads based on established criteria and gather pertinent information to evaluate their potential.Relationship Management:Develop strong relationships with decision-makers and influencers within target organizations.Understand potential customers' needs and pain points to tailor our offerings effectively.

About Kepler Communications Kepler Communications is building real-time internet access for space-based assets. With 33 satellites launched so far, Kepler operates the first commercial optical data relay constellation. This network enables continuous, real-time communications in space and supports on-orbit computing and hosted payloads. Our Team Kepler brings together ambitious thinkers, skilled builders, and persistent problem-solvers. The team values diverse perspectives and encourages growth, leadership, and global impact. Role Overview: Solutions Architect Based in Toronto, Ontario, the Solutions Architect will contribute to shaping the future of the space economy. This role offers the chance to work on projects that drive innovation in space connectivity and data-driven exploration.

OverviewAt Qsight, a dynamic division of Guidepoint, we are dedicated to developing innovative data intelligence solutions tailored for the healthcare industry. Our team utilizes cutting-edge proprietary datasets and thorough analysis of alternative data sources to provide actionable insights for leading institutional investors, medical device manufacturers, and pharmaceutical companies. With a commitment to delivering market intelligence products that are highly relevant, accurate, and scalable, we ensure our global client base receives unparalleled insights.We are looking for a driven and skilled Operations Engineer to become a vital part of our expanding team. This multifaceted role centers around SaaS/platform operations and tier-2 support for client-facing systems. You will take charge of administering and ensuring the reliability of essential tools, troubleshooting and resolving escalated issues with comprehensive documentation, and creating lightweight automation and reporting solutions to minimize manual tasks as we grow.Your collaboration with Customer Success, Product, and Engineering will be crucial in proactively monitoring, supporting, and enhancing critical systems. By applying practical and creative problem-solving skills, you will improve reliability, expedite resolution times, and enhance operational visibility. On a daily basis, you will address and resolve client technical inquiries, manage vendor license administration and renewals, and generate reports that guide operational decisions.This role is hybrid based in Toronto, with the potential for fully remote work; candidates must be available to work US Eastern hours from 9 AM to 6 PM.

Join Our Team at ShyftLabs At ShyftLabs, we are passionate about harnessing the power of data. Since our inception in 2020, we have empowered Fortune 500 companies to achieve unprecedented growth through innovative digital solutions that redefine industries and deliver tangible business results. As we continue to expand, we are on the lookout for enthusiastic problem-solvers ready to transform visionary ideas into impactful realities. Your Role as a Data Engineer We are currently seeking a talented Data Engineer to play a pivotal role in the design, development, and optimization of big data solutions utilizing the Databricks Unified Analytics Platform. This position demands a robust skillset in Apache Spark, SQL, Python, and familiarity with cloud platforms such as AWS, Azure, or GCP. The ideal candidate will collaborate effectively with cross-functional teams to foster data-driven insights and architect scalable, high-performance data systems.

Join the Feathery TeamFeathery is at the forefront of transforming data intake workflows for insurance and wealth management sectors. Our platform is trusted by industry leaders to streamline essential processes such as underwriting, client onboarding, and automated account openings.As we experience rapid growth and increased demand from enterprises, we are expanding our customer-facing teams to tackle complex implementations across various financial services and beyond.Why We’re ExpandingTo meet the needs of our growing base of sophisticated clients who depend on our platform for critical workflows, we are seeking a Solutions Engineer. This role is perfect for individuals who thrive on solving technical challenges, engaging directly with customers, and influencing product adoption in real-world scenarios.You will collaborate closely with sales, product, and engineering teams to ensure successful implementations and shape the future of our platform.Role OverviewIn this dynamic and high-responsibility role, you will be involved in:Customer-facing technical solution designEngagement across the customer lifecycle during pre-sales and post-salesArchitecting workflows and solving complex problemsCollaborating cross-functionally with product, engineering, and sales teamsAs a pivotal member of the Solutions Engineering team, you will help define our support and scaling strategies for customer implementations, from initial proof-of-concept to sustained success.Your ResponsibilitiesCustomer Solutions & ImplementationLead technical scoping, proof-of-concepts, and onboarding for key clientsCollaborate with clients to design and implement intricate workflows on the Feathery platformEducate customers on best practices for creating scalable, maintainable solutionsFacilitate deployments and ensure successful integration across teamsPre-Sales Engagement & Product ExpertiseSupport the sales team during the evaluation phase by showcasing technical capabilitiesConvert customer needs into customized product solutionsCreate demos and prototypes to illustrate our platform's potential