Services Engagement Manager

Semperis has earned recognition from Inc. 5000, DUNS 100, and multiple Inc. Best Workplace awards. The company emphasizes purpose, growth, and a healthy work-life balance, aiming to create a workplace where people feel valued and empowered. Role overview The Services Engagement Manager oversees all phases of Professional Services projects at Semperis. This position manages engagement logistics, clarifies requirements for both clients and consultants, and ensures that project goals, objectives, and scope are clearly understood by everyone involved. What you will do Risk management: Identify, assess, and address project risks, developing contingency plans when necessary. Budget management: Prepare project hour and cost estimates, monitor budgets, and collaborate with Finance to support accurate revenue forecasting. Task assignment: Assign responsibilities to team members and set clear expectations for each role. Project planning and monitoring: Track progress, identify issues early, and take corrective actions to keep delivery on schedule and within budget. Quality assurance: Ensure all deliverables meet quality standards and that every task is completed as required. Communication: Maintain strong engagement with clients, team members, and stakeholders to align project goals with business objectives and manage expectations. PSA management: Use the Semperis PSA toolset to build and manage projects, and contribute to improving workflows, financial forecasting, and reporting methods. Location This role is based in Toronto.

Are you a dynamic professional with a passion for client engagement and strategic partnerships? Join Apply Digital as an Engagement Manager and lead our efforts in driving client success and satisfaction. In this pivotal role, you will collaborate with cross-functional teams to deliver innovative digital solutions tailored to our clients’ needs.Your expertise in managing client relationships and understanding digital strategies will enable you to effectively communicate project goals, timelines, and deliverables. You will be instrumental in identifying opportunities for growth and ensuring that our clients receive unparalleled service.

As an Engagement Manager II at Braze, you will play a crucial role in driving client success and satisfaction. You will collaborate with cross-functional teams to deliver exceptional service and ensure that our clients are maximizing the value of their Braze investment. Your ability to build strong relationships and provide strategic insights will be key to your success.

Join Shakudo as a Senior Engagement Manager and lead the charge in shaping our client relationships and project delivery. In this pivotal role, you will leverage your expertise to foster engagement, drive strategic initiatives, and deliver outstanding results that exceed client expectations. As a Senior Engagement Manager, you will work closely with cross-functional teams to ensure a seamless integration of services and solutions tailored to our clients' needs. Your ability to communicate effectively and manage stakeholder expectations will be crucial to your success in this role.

Join Braze as an Engagement Manager II, where you will play a pivotal role in enhancing customer engagement through strategic initiatives. In this role, you will collaborate closely with cross-functional teams to deliver exceptional customer experiences and drive impactful outcomes for our clients. Your expertise will help shape the future of customer engagement, ensuring that our clients maximize the value of the Braze platform.

Location: Toronto Metropolitan AreaBase Salary: $160,000 – $180,000 (CAD)Company OverviewAt Teragonia, we are revolutionizing the private equity landscape with our AI Operating System, designed to transform fragmented operational data into strategic decisions that drive EBITDA growth. Our focus is on delivering results in the high-stakes realm of enterprise performance, where success is often dictated by a 3 to 5-year hold period and rapid execution. Through our innovative platform, Astradis™, we seamlessly integrate structured and unstructured data to provide near real-time prescriptive insights, embedding them directly into operational workflows for clear ownership and measurable impact. We are proud partners to private equity firms managing over US$400 billion in assets, and we are rapidly expanding our global footprint.Our impact is measurable, with a consistent track record of delivering 3% to 5% EBITDA uplift across portfolio companies, facilitating accelerated roll-ups through standardized data frameworks, and ensuring continuous exit readiness with high-fidelity performance monitoring. We are shifting away from traditional consulting approaches to a scalable AI platform that enhances expertise across various industries and ownership cycles. Teragonia is the ideal workplace for proactive builders eager to take on responsibilities early in their careers, interact directly with top private equity firms and their portfolio executives, and contribute to defining the operational strategies for value creation in the AI era.We offer a robust career development framework that promotes cross-learning within our multidisciplinary teams. Our workplace culture values diversity, inclusivity, collaboration, and respect. We provide a competitive compensation package that aligns with industry leaders in technology, including 401k matching, comprehensive medical insurance, and additional benefits.

As a Senior Engagement Lead at Gale Partners, you will play a pivotal role in driving client engagement and fostering long-lasting relationships. You will lead strategic initiatives, collaborate with cross-functional teams, and ensure that our clients’ needs are met with the highest standards of service. Your expertise will guide clients through their journey, leveraging data-driven insights to enhance their overall experience.

Discover a fulfilling career at Long View, where we empower you to live life to the fullest. At Long View, we are not just a prominent IT provider in North America; we also take pride in fostering a vibrant culture that emphasizes collaboration, innovation, and inclusivity. Our core values - Integrity, Competence, Value, and Fun - are deeply embedded in our workplace ethos. A recent survey revealed that 90% of our team members regard Long View as a great workplace!Are you an expert in Dynamics 365 Customer Engagement? We are in search of a skilled and personable Dynamics 365 Customer Engagement Solution Architect to join our Data & Dynamics team in our Toronto, Vancouver, Edmonton, or Calgary location. Your profound expertise in Dynamics 365 Customer Engagement and Microsoft cloud solutions will enable you to analyze client needs effectively. Utilizing your business and technical consulting skills, you will devise and implement robust solutions that address business challenges. Collaborating closely with Account Managers, Business Development Managers, and Leadership Teams, you will provide strategic solution guidance and pricing.

Farm Boy Inc. seeks a Service Department Manager to lead the service team at its Toronto location. This position centers on supervising daily operations, guiding staff, and maintaining high standards for customer service. Key Responsibilities Direct daily activities within the service department Coach, manage, and support team members to reach department goals Design and implement strategies that improve efficiency and productivity Ensure customers receive attentive, effective service Apply best practices so the department aligns with company and industry standards Requirements Leadership experience in a service or customer-facing setting Strong organizational and communication abilities Dedication to excellent customer service and supporting team development

Farm Boy Inc. seeks an Assistant Service Manager for its Toronto store. This role works closely with the Service Manager to keep daily operations on track and ensure customers feel welcome every time they visit. Key responsibilities Support service operations so the store runs smoothly Contribute to a positive shopping experience for all customers Train and guide team members to meet Farm Boy’s service standards Assist the Service Manager with daily leadership tasks What we look for Background or strong interest in retail management Comfort working in a busy, customer-focused environment Ability to motivate and support a team Dedication to high standards and a positive workplace culture This position offers a chance to build retail management skills while shaping the customer experience at Farm Boy.

Farm Boy Inc. seeks an Assistant Service Manager for its Toronto store. This role plays a key part in supporting daily operations and maintaining a friendly atmosphere for customers and team members alike. Role overview The Assistant Service Manager works closely with the Service Manager to keep store activities running smoothly. This position involves helping manage staff and contributing to a positive environment throughout the store. Key responsibilities Support the Service Manager with daily operations Assist in managing and supporting store staff Help foster a positive workplace culture Work to ensure every customer enjoys their shopping experience

Okta secures digital identities for organizations navigating the evolving landscape of AI and human interaction. The company’s mission centers on building a trusted, neutral infrastructure that helps clients address complex, real-world challenges in identity and access management. The Customer First team specializes in helping customers and partners maximize their investment in the Okta Identity and Access Management (IAM) platform. This group works to ensure rapid adoption and long-term scalability for clients, focusing on solutions that keep identity management secure and efficient. Role overview The Customer and Partner Services Program Manager, based in Toronto, reports to the Manager of Partner & Education Services. This position serves as a technical subject matter expert, designing and delivering impactful learning experiences such as Instructor-Led Training (ILT) and professional services toolkits. The role centers on developing structured learning pathways that support the successful rollout, operation, and adoption of Okta solutions in real-world settings. What you will do Create and implement technical training materials and experiences for customers and partners Develop toolkits and documentation that enable hands-on learning and practical application Collaborate with Delivery, Enablement, Partner, and Product teams to align resources and technical content Translate complex product features into clear, actionable content for developers and administrators Who succeeds in this role Individuals who enjoy working at the intersection of technology and education Those skilled at simplifying technical information for diverse audiences People eager to improve customer time-to-value and support partner-led growth

We are seeking a dynamic and enthusiastic Community Manager to join our team at Oliver USA. In this role, you will be the heart of our community, engaging with members, fostering relationships, and enhancing our community experience through innovative strategies and initiatives.As a Community Manager, you will be responsible for developing and executing community engagement plans, managing social media platforms, and organizing events to promote a positive community atmosphere. Your creativity and communication skills will be essential in building a vibrant and inclusive community.

Optimus SBR seeks a Manager or Senior Manager for its Financial Services Group in Toronto. This position involves direct client engagement within the financial sector, tackling complex business problems and delivering both strategic and operational solutions. The role also includes opportunities to mentor team members and play a key part in shaping project outcomes that influence the industry. Role overview This position focuses on collaborating with clients to address their business challenges. Managers and Senior Managers in this group contribute expertise to deliver tailored solutions, guide project teams, and support colleagues’ development. The work often involves balancing client needs, project goals, and team mentorship. Team culture Optimus SBR places a strong emphasis on a collaborative and engaging workplace. Team members participate in committees, events, and ongoing learning, helping to create a vibrant and supportive environment. The company encourages contributions from all levels and values an entrepreneurial mindset. What Optimus SBR offers Growth opportunities: Work on challenging projects and take advantage of continuous learning to advance your career. Diverse workplace: Collaborate with professionals from varied backgrounds, broadening your experience and perspective.

Join shyftlabs as an Operations Manager in Administrative Services, where you will lead and optimize our administrative functions. You will be responsible for implementing efficient processes, managing team performance, and ensuring operational excellence.

As a Pitch Manager at klick1, you will play a pivotal role in shaping our client engagement strategy. You will be responsible for crafting compelling pitches that resonate with potential clients, showcasing our innovative solutions and expertise. Your ability to interpret client needs and translate them into effective proposals will be crucial to our success. You will collaborate with cross-functional teams to ensure that our pitches are not only creative but also strategically aligned with our business goals.

TransPerfect seeks an Account Manager – Financial Services to join its Toronto team. This entry-level sales position blends account management with marketing tasks, supporting financial institutions as they connect with multilingual clients, expand into new markets, and scale their operations. Role overview This role manages a portfolio of accounts with a focus on client retention and revenue growth. The position involves identifying and reaching out to potential new clients in the Canadian financial sector. Account Managers present TransPerfect’s solutions in a consultative style, tailoring recommendations to each client’s business needs. The role also includes preparing client-facing materials such as proposals and Quarterly Business Reviews, and working with the marketing team to create case studies, blog posts, and promotional content. Clients and services TransPerfect partners with banks, insurers, wealth managers, and fintech firms throughout North America. Clients turn to TransPerfect for outsourcing solutions in media, contact center support, digital marketing, legal services, events, and language or localization services. These solutions help clients engage diverse audiences, manage risk, meet regulatory requirements, and improve operations. What to expect Clear path for career advancement Hands-on training with TransPerfect’s services and technology platforms Direct interaction with leading organizations in financial services Chance to help grow TransPerfect’s presence in the Canadian market About TransPerfect Financial Services TransPerfect offers a wide range of services and technology, including interpretation, translation, multicultural marketing, AI strategy and implementation, SEO, and multilingual customer support. Each client partnership is supported by advanced technology and a consultative approach focused on measurable business results.

Join the Brodie Recreation League as our League Manager in Toronto, where you will oversee the organization and execution of recreational sports leagues. Your role will encompass managing team registrations, coordinating schedules, and ensuring a positive experience for all participants. We are looking for an enthusiastic individual who is passionate about sports and community engagement.

MaintainX stands as the premier Asset and Work Intelligence platform tailored for industrial and frontline settings. Our innovative, IoT-enabled cloud-based tool enhances reliability, safety, and operational efficiency for physical assets and facilities. Currently, we empower over 13,000 businesses, including industry giants like Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.With the recent completion of a $150 million Series D funding round, our total funding has reached $254 million, positioning the company at a valuation of $2.5 billion.As the Integration Delivery Manager, you will lead a dynamic team of integration consultants tasked with delivering exceptional client-focused integration services and solutions. This role involves collaboration with cross-functional teams to ensure seamless transitions from sales to implementation, while prioritizing client satisfaction. Your focus will encompass team development, project oversight, and the continuous enhancement of integration delivery standards—championing operational excellence and client satisfaction across all projects.

Join Our TeamAbout StripeStripe is a cutting-edge financial infrastructure platform that empowers businesses of all sizes. From global corporations to innovative startups, millions of companies rely on Stripe to streamline payment processing, enhance revenue growth, and seize new business opportunities. Our mission? To amplify the GDP of the internet, paving the way for economic accessibility worldwide. Now is your chance to engage in transformative work that impacts the global economy.About Our TeamThe Professional Services team at Stripe collaborates with our most strategic clients. In this role, you will engage in high-impact projects, offering technical expertise to elevate our customers' understanding, solution design, and integrations with Stripe. You will lead strategic discussions and craft plans that revolutionize payment processes and financial infrastructure for top-tier enterprises.Your RoleKey ResponsibilitiesWork closely with Sales, Solution Architecture, and Implementation teams to enhance client engagement, achieve customer success, and boost revenue for the Professional Services group.Oversee end-to-end integration engineering, from conceptual architecture to code implementation.Articulate complex technical concepts and explain Stripe’s functionalities, covering product features and API architecture.Inform and educate users and the developer community on Stripe's value proposition, best practices, and the latest technical advancements.Act as the primary ongoing technical liaison for our largest clients and partners’ technical teams.Stay updated on new Stripe technologies and software products, showcasing technical leadership through whitepapers, conferences, and industry events.Provide insightful recommendations and feedback to product and engineering teams to drive continuous improvement.