Senior Manager, Software Engineering - Risk, Fraud and Disputes

As the Senior Manager, Software Engineering for our Risk, Fraud and Disputes team at Marqeta, you will spearhead the design, development, and execution of issuer-side disputes across various card networks and payment platforms. Your role will be pivotal in constructing and managing robust systems that handle cardholder disputes, oversee chargeback lifecycles, adhere to network regulations, and streamline evidence workflows. This is a hands-on leadership position suited for an individual with extensive experience in disputes and chargebacks, who possesses an AI-first approach, takes full accountability for results, and is adept at collaborating with enterprise clients and networks to navigate complex dispute situations. We embrace a Flexible First work model. This role can be performed remotely from anywhere in Canada or from our office in Oakland. Join us in transforming the future of payments dispute resolution.

About Us At Momentum Financial Services Group, we are dedicated to empowering individuals by transforming financial services for those who need it the most. With over 40 years of expertise, we proudly serve as the team behind Money Mart, Canada's largest non-bank branch network, providing essential financial solutions to underserved communities. Our diverse offerings, ranging from short-term loans to money transfers and prepaid cards, enable us to connect over a million customers annually with the financial resources they require, precisely when they require them. At MFSG, collaboration across teams and departments is crucial as we strive to create significant solutions that eliminate obstacles, granting individuals access to financial assistance that may otherwise be unavailable. Whether you are addressing challenges, developing systems, or crafting strategies, your contributions directly support real people in need. What We Offer Compensation Philosophy: Our straightforward approach ensures competitive compensation aligned with market standards, enabling us to attract and retain skilled professionals who resonate with our mission. Annual Bonus: Benefit from the potential for a discretionary bonus reflective of individual performance and overall company achievement. Comprehensive Benefits: We provide health and dental plans with 100% premium coverage, complemented by an Employee Assistance Program designed to enhance your mental well-being and address personal challenges. Retirement Plans: Secure your future with our robust retirement savings options, ensuring you are well-prepared for the long term. Hybrid Work Environment: Enjoy the flexibility of a hybrid work model that balances remote work with in-office collaboration. Our corporate head office offers a relaxed atmosphere with breakout rooms for brainstorming and relaxation, along with a variety of snacks to keep you energized. Perks and Rewards: Take advantage of tuition reimbursement for professional development, exclusive discounts through Perkopolis, and participate in our rewards and recognition programs to celebrate your contributions.

Robinhood Markets, Inc. is seeking a Senior Software Developer to join the Operations Platform & Fraud Investigation team in Toronto. This group builds internal platforms that automate manual processes for teams focused on Fraud, Account Management, Financial Crimes, and Retirement Services. The goal is to replace repetitive work with automation, support better decision-making, and streamline operations. Key Responsibilities Design and develop platforms that enable operational teams to investigate and resolve issues efficiently and accurately. Work with large datasets to build tools supporting fraud detection and investigation workflows. Partner with data scientists and machine learning engineers to automate manual tasks. Prioritize system reliability, reduce operational workload, and support new products and features across Robinhood’s services. Who Succeeds in This Role Engineers interested in tackling complex financial challenges with modern technology. Problem-solvers who value integrity and strive for excellence. Individuals motivated to improve internal tools and processes for tangible impact. Work Environment This position is based in the Toronto office. In-person attendance is required at least three days per week. Robinhood emphasizes on-site collaboration to foster innovation, drive progress, and strengthen team connections. The office is designed to support high-performing teams and purposeful work.

Be a Part of the Future of Finance.At Robinhood, our goal is to make finance accessible to everyone. With an anticipated $124 trillion in wealth set to be transferred to younger generations over the next two decades, we stand at the forefront of a pivotal cultural and financial evolution. If you're eager to be a key player in this transformative era, we want to hear from you.About the Team and Your RoleJoin our elite team dedicated to leveraging cutting-edge technologies to tackle the most pressing challenges in finance. We seek innovative thinkers and creators who are driven to enhance customer experiences and safeguard their interests. The Ops Platform and Fraud Investigations team specializes in developing internal platforms that automate tedious manual processes using AI, serving vital areas like Fraud Operations, Account Operations, Financial Crimes Operations, and Retirement Services. Collaborating closely with product teams, data scientists, and operations partners, we aim to deliver robust systems that enhance decision-making and operational efficiency.As a Software Developer, you will craft platforms that empower operational teams to swiftly and accurately investigate and resolve issues. Your role will involve working with extensive datasets to develop tools that facilitate fraud detection and investigation workflows. Partnering with data scientists and machine learning engineers, you'll help transition manual processes into automated solutions, concentrating on improving system reliability, decreasing operational workload, and accelerating the rollout of new products and features across Robinhood’s services.This position is based in our Toronto, ON office, with a requirement for in-person attendance at least three days a week.At Robinhood, we value the impact of in-person collaboration in driving progress, fostering innovation, and building community. Our office environment is deliberately designed to energize and support high-performing teams.

Join EQ Bank as a Senior Manager of Risk Transformation, where you will play a pivotal role in reshaping our risk management framework. In this influential position, you will lead initiatives that enhance our risk assessment processes, ensuring our operations are aligned with industry standards and best practices. Your strategic vision and leadership skills will drive transformative change, enabling us to navigate risk effectively while maximizing opportunities for growth.

Join Marqeta as a Senior Dispute Analyst, where you will play a pivotal role in refining complex operational processes, identifying inefficiencies, and enhancing quality outcomes for regulatory compliance. You will collaborate with a dynamic team of innovative, agile professionals who leverage their strengths to drive speed, efficiency, and scalability across the organization. This role involves working closely with internal teams and external partners (BPO) to manage operational process flows, ensure compliance with regulations, analyze quality assurance results, and update procedures as necessary. Additionally, you will be responsible for facilitating communication with Marqeta’s programs and supporting essential reporting requirements. We embrace a Flexible First approach. This position can be performed remotely from anywhere within Ontario or British Columbia, Canada. We can't wait for you to join our team!

As Marqeta's Senior Enterprise Risk Management (ERM) Analyst, you will play a pivotal role within our risk management team, guiding the organization in identifying, evaluating, and monitoring risks effectively. You will spearhead the development and execution of a contemporary ERM framework, incorporating risk management best practices, sophisticated analytics, and financial assessments to safeguard the company while facilitating risk-informed growth. This position calls for an independent contributor capable of transforming emerging and existing risks into practical insights for leaders across various departments.We embrace a Flexible First approach, allowing this role to be performed remotely from anywhere within Ontario or British Columbia, Canada. We welcome your application!This position fills an existing vacancy.

At Relay, we're revolutionizing digital banking for self-made entrepreneurs by equipping them with the essential tools and insights for effective financial management. Our platform brings clarity, confidence, and control to every dollar earned, empowering business owners to transform their hard work into enduring success. We eliminate financial uncertainty by providing real visibility, allowing users to transform cash flow from a source of stress into a reliable indicator for stronger, resilient businesses.As we embark on an exciting growth journey, Relay is seeking an Engineering Manager to join our Risk Engineering team. This role presents a unique opportunity to assemble and lead a team from the ground up while developing a groundbreaking product for Relay. You will make impactful decisions daily, directly shaping a product that is cherished by thousands of users.Please note that we operate in a hybrid work environment, with collaboration in the office three days a week (Tuesday to Thursday).About the Team:The Risk Engineering team at Relay is dedicated to building automated systems that identify, prevent, and mitigate financial risks and fraud, all while ensuring a seamless experience for legitimate customers and minimizing manual intervention. Our mission is to enable Relay to expand confidently and safely, without unnecessary obstacles.Your ResponsibilitiesLead the planning, execution, and delivery of critical engineering projects focused on risk, ensuring that systems adhere to quality, reliability, and safety standards.Ensure that engineering processes and rituals are aligned with the demands of high-stakes systems, including thoughtful sprint planning, robust code reviews, and thorough technical design evaluations.Collaborate with senior leadership to define and implement the technical strategy for risk, fraud, and trust systems, balancing business growth, customer satisfaction, and risk exposure.Work closely with Product, Risk, Compliance, Operations, and other stakeholders to translate complex risk challenges into clear, scalable engineering solutions.Recruit, develop, and nurture a high-performing team of engineers by attracting top talent, establishing clear ownership, and mentoring engineers through challenging, impactful projects.Cultivate a collaborative engineering culture that inspires feedback, learning, and growth. Organize knowledge-sharing sessions and support professional development for team members.

Role overview Capco is hiring a Senior Leader for its Cyber Risk Management practice in Toronto. This senior consulting role centers on expanding and improving cybersecurity and technology risk services for clients in the financial services sector. The Senior Leader will advise senior executives such as CISOs, CROs, and CIOs, guiding them through the complexities of cyber and technology risk management in a shifting regulatory and threat landscape. The position combines strategic leadership, client advisory, and hands-on execution to deliver measurable outcomes. What you will do Client advisory and engagement: Act as a trusted advisor to senior client stakeholders on cybersecurity strategy, governance, risk management, and regulatory compliance. Lead complex consulting projects from planning through delivery, and provide insights on industry trends and best practices. Practice leadership: Drive the growth of Capco’s Cyber Risk Management offerings, focusing on cyber and technology risk management, third-party cyber risk, and cyber strategy, governance, and delivery. Delivery excellence: Oversee multidisciplinary teams delivering cyber programs in areas like identity and access management, vulnerability management, application and data security, and third-party risk. Ensure projects align with client goals, budgets, timelines, and quality standards. Business development: Contribute to thought leadership, develop service offerings, and create marketing materials to strengthen Capco’s presence in cyber risk management. Mentor consulting talent and support business development through proposals, solution designs, and executive presentations. Requirements 8-10+ years of progressive experience in cybersecurity, technology risk, or cyber consulting, preferably within financial services. Demonstrated success leading cyber risk management programs and initiatives.

Elevate Your Career with Loopio! At Loopio, we are searching for a visionary Senior Engineering Leader to spearhead our Site Reliability Engineering (SRE), Infrastructure, and MLOps teams. In this pivotal role, you will architect the foundation of reliability, scalability, and cost efficiency for our platform's systems.You will guide teams responsible for designing, building, and operating our production infrastructure, ensuring our services remain resilient, observable, and primed for expansion as we incorporate cutting-edge AI and automated workflows. Collaborating closely with Product Engineering, Security, and Data teams, you will facilitate rapid, secure delivery while upholding operational excellence.Note: This position is an existing vacancy within our team. Key ResponsibilitiesLeadership & Team DevelopmentLead and nurture multiple teams across SRE, Cloud Infrastructure, and MLOps.Mentor engineering managers and senior contributors, cultivating a culture of ownership and high standards.Foster a 'Platform-as-a-Product' mindset, ensuring infrastructure and ML tools empower the wider engineering organization.Collaborate with Recruiting to attract and retain top-tier talent in the areas of cloud, reliability, and machine learning infrastructure.Reliability & Operational ExcellenceOversee the operational health of production systems, focusing on availability, latency, and durability.Define and refine SLIs, SLOs, and error budgets to promote data-driven reliability decisions.Lead incident response efforts, championing blameless postmortems and systemic improvements to minimize

Join Clutch: Shaping the Future of Car Ownership At Clutch, we are dedicated to transforming the way individuals buy, sell, and own vehicles. Are you ready to make an impact? As Canada's premier platform for buying and selling cars, Clutch provides a seamless, digital-first experience. Customers can explore a vast selection of vehicles online, have their chosen car delivered directly to them, and benefit from our 10-Day Money-Back Guarantee for peace of mind. Looking to sell your car? We purchase over $3 million worth of vehicles daily, offering immediate, AI-generated quotes every 15 seconds. With Clutch, you get paid instantly—now that’s what we call convenience! Recognized for four consecutive years on The Globe & Mail’s list of Canada’s Top Growing Companies and consistently featured in Deloitte’s Technology Fast 50™ and Fast 500™, we are on the lookout for passionate, driven individuals to join our expanding team. Founded in 2017 and based in Toronto, Clutch is operational in Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Our esteemed investors include Altos Ventures, Canaan, FJ Labs, BrandProject, and Upper90. Discover more at clutch.ca. About the Consumer Financing Team: At Clutch, we are committed to creating an integrated car buying and ownership experience, with financing as a pivotal component. We are developing our consumer financing capabilities from scratch to provide customers with a straightforward and transparent approach to vehicle financing, while simultaneously supporting Clutch’s growth through a scalable and disciplined lending platform. In this role, you will significantly influence our lending strategy, risk framework, and operations as we bring this initiative to fruition. Your Role: We are seeking a Senior Manager for Credit & Risk to design and oversee the credit strategy and risk framework for Clutch’s consumer financing program. You will be responsible for determining how we assess risk, make credit decisions, appropriately price offers, and manage portfolio performance over time. This is a foundational role ideal for someone who thrives in ambiguity, is hands-on, and is adept at creating scalable credit systems that evolve with volume. As a key player, you will collaborate closely with the Director of Consumer Financing and work across departments—including Product, Engineering, Operations, Sales, and Customer Experience—to embed risk management into the customer journey, while establishing the monitoring, controls, and feedback mechanisms to ensure responsible performance management.

Join a Trailblazer in BankingAt Equitable Bank, we pride ourselves on being more than a traditional banking institution. Our mission is to innovate and provide unique banking solutions that cater to the diverse needs of Canadians.How do we achieve this? By fostering a talented and dynamic team of curious individuals who are dedicated to challenging the norms of banking. If you are excited about reshaping the future of banking and enjoy working in a collaborative environment, this could be the perfect opportunity for you.With over 50 years of experience, Equitable Bank serves more than 800,000 customers across Canada through its EQ Bank platform, recognized as one of the top banks on the Forbes World's Best Banks list since 2021. Our wholly-owned subsidiary, Concentra Bank, further strengthens our impact by supporting credit unions that collectively serve over six million members. Together, we manage over $142 billion in assets, with a commitment to driving meaningful change in the Canadian banking landscape to enhance the lives of our customers.Your RoleAs the Manager of Operational Risk Management, you will play a pivotal role in developing and implementing a robust operational risk management program across Equitable Bank. You will provide independent oversight and effective challenge as the second line of defense, ensuring that the Bank operates within its defined operational risk appetite.

Role overview Kaseya is hiring a Senior Staff Software Engineer based in Toronto, Ontario. This position shapes the software that powers Kaseya’s products and serves its customers. The role involves close collaboration with teams across the organization to design, build, and refine technology solutions. What you will do Work with engineers, product managers, and stakeholders to deliver new product features and improvements Design and develop software that meets established performance and scalability requirements Support the ongoing evolution and modernization of Kaseya’s technology stack Impact Technical expertise in this role will help guide product direction and shape key architectural choices. The work addresses both current product needs and supports Kaseya’s long-term growth.

Join our dynamic team as a Senior Consultant in Risk & Compliance (ORM) at sia, where your expertise will drive innovative solutions. You will collaborate with clients to assess risks and ensure compliance with industry standards, enhancing their operational resilience. This role demands a strategic mindset and the ability to translate complex risk scenarios into actionable recommendations.

Role overview Veeva Systems is hiring a Senior Software Engineer focused on infrastructure in Toronto, Canada. This role centers on designing and building software that supports and improves our cloud-based platforms. The work directly impacts scalability and performance across our systems. What you will do Design and implement software solutions for infrastructure needs Work closely with teams from different disciplines to strengthen our cloud platforms Contribute to projects that improve system scalability and performance

Join Carta as a Senior Software Engineer II, where you will play a pivotal role in developing cutting-edge software solutions that empower businesses and investors alike. You will collaborate with cross-functional teams to deliver high-quality applications and contribute to the entire software development lifecycle, from concept to deployment.

Fivetran is seeking a Senior Database Software Engineer to join the team in Toronto, Ontario. This role centers on developing and refining advanced database systems that form the backbone of Fivetran’s products and services. Key responsibilities Design and architect scalable database solutions to enable both new and existing product features Collaborate with engineering, product, and other teams to deliver reliable and efficient database systems Use in-depth knowledge of database technologies to address complex technical issues and enhance system performance Location This position is based in Toronto, Ontario, Canada.

About Us:At Financeit, we are a leading provider of point-of-sale financing, catering to some of the most prominent home improvement and retail organizations across Canada. Our innovative platform empowers businesses to enhance their sales capabilities by providing customers with attractive monthly payment options for significant purchases, whether it's a home improvement project, vehicle acquisition, or retail shopping.We foster an environment where your contributions truly matter. With a culture grounded in collaboration, inclusivity, fairness, and respect, Financeit is not just a workplace; it's a community. If you resonate with our values and are eager to make a meaningful impact, we invite you to explore this opportunity with us.Position Overview:Are you passionate about leveraging data and technology to simplify complex challenges? Do you have a keen interest in the realms of indirect consumer lending, capital markets, and fintech? If so, this role is tailored for you! As the Senior Manager of Commercial & Channel Risk Strategy, you will be pivotal in shaping risk management strategies for our key verticals, focusing on home improvement and powersports lending.Reporting to the Director of Risk Strategy, you will spearhead initiatives to develop robust channel risk management frameworks, optimize profitability, and mitigate risk across our product offerings, including multi-stage project financing. Your exceptional analytical skills and strategic mindset will be essential as you navigate this dynamic landscape.If you possess outstanding collaboration and communication skills, along with a sense of fun, we want to hear from you!

Join Braze as a Senior Software Engineer I in Toronto, where you will leverage your expertise in software development to create innovative solutions. You will collaborate with cross-functional teams to design, develop, and maintain complex systems while ensuring high performance and responsiveness.

Join Lyft as a Senior Software Engineer specializing in Mapping where you will play a pivotal role in enhancing our mapping capabilities. You will collaborate with cross-functional teams to develop innovative solutions that improve our users' experience. This position requires strong problem-solving skills and a passion for building scalable systems.