Risk Onboarding Team Lead

What We Do:At Paddle, we revolutionize payment infrastructure for SaaS companies. Rather than juggling multiple payment-related applications and services, we simplify the process by acting as the Merchant of Record. This innovative approach eliminates payment fragmentation, making transactions faster, safer, and more cost-effective.With backing from prominent investors such as KKR, FTV Capital, Kindred, Notion, and 83North, we proudly serve over 5,000 software vendors across 245 regions worldwide.Your Role:We are seeking an enthusiastic self-starter with proven leadership and onboarding risk management experience in a dynamic environment. As the Risk Onboarding Team Lead, you will oversee the Onboarding Risk Team, evaluating potential SaaS suppliers and monitoring transactions for high-risk accounts during their initial phases. You will work closely with the Onboarding Risk Manager to identify and implement improvements, ensuring our risk processes are comprehensive, compliant, and uphold exceptional standards.We are looking for a creative thinker with a positive attitude, strong onboarding and leadership skills in eCommerce, and a readiness to learn and adapt in the fast-evolving payments landscape.Key Responsibilities:Oversee daily operations of the Onboarding Risk team, coordinating workflows, ensuring timely task completion, and optimizing resource allocation for efficiency and compliance.Foster team growth through recruitment, coaching, mentorship, and training opportunities while promoting a culture of continuous professional development and positivity.Assist teams with complex applications and decision-making by providing expert guidance, reviewing critical scenarios, and collaborating to resolve challenges while minimizing risks.Document, maintain, and enhance procedures to ensure accuracy, accessibility, and alignment with evolving standards and best practices.Build relationships within and outside the Risk department through networking, stakeholder engagement, and collaboration with other departments to improve information sharing and strategic alignment.Supervise and assist with risk management activities, identifying emerging threats, implementing mitigation strategies, and monitoring overall risk exposure to protect organizational objectives.

Join our dynamic team as a Clinical Risk Lead, where you will play a pivotal role in overseeing risk management activities across a portfolio of innovative clinical projects. You will ensure compliance with ICH GCP E6 requirements while coordinating the development of project-specific risk assessments, risk management plans, and Integrated Strategic Monitoring Plans (ISMPs) during study startup. Your expertise will drive adherence to these plans throughout the project lifecycle. You will also maintain our risk library and provide essential guidance to promote consistency in risk assessment and management across the organization. Collaborating closely with functional leads, you will assist in developing the clinical monitoring strategy and implement Risk-Based Quality Management (RBQM) principles, while delivering necessary training to the study team regarding risk assessment and the clinical monitoring strategy.

Join Turner Townsend as a Risk Lead in our Nuclear Projects division, where you will play a pivotal role in overseeing and managing risks associated with large-scale nuclear projects. Your expertise will guide project teams in identifying, assessing, and mitigating risks to ensure successful project delivery.In this dynamic position, you will collaborate closely with various stakeholders and leverage your extensive experience to create risk management frameworks that align with our strategic objectives. Your leadership will be essential in fostering a culture of risk awareness across all project phases.

Join our dynamic team at tsmg as an Operations Team Lead, where you will play a critical role in managing and optimizing daily operations. In this position, you will provide essential guidance and support to our Drivers, ensuring efficient workflow and adherence to company standards. Reporting directly to the Country Manager, you will collaborate with various departments to drive operational excellence and enhance performance.

Join Egis Group as a Municipal Team Lead in Toronto, where you will spearhead municipal projects and initiatives. In this pivotal role, you will lead a dedicated team, fostering collaboration and driving excellence in project execution.

Turner Townsend is seeking a dedicated and experienced Risk Management Lead to join our dynamic team in Toronto. In this pivotal role, you will be responsible for overseeing risk management strategies within our infrastructure department, ensuring that all potential risks are identified, assessed, and mitigated effectively. You will collaborate closely with project teams, providing guidance on risk-related matters and developing robust risk management frameworks that align with organizational objectives.Your expertise will be crucial in fostering a culture of risk awareness and proactive management. You will lead risk assessments, facilitate workshops, and deliver training sessions to enhance the team's understanding of risk management principles. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proven track record in risk management within the infrastructure sector.

As the Onboarding Manager at Pigment, you will play a pivotal role in enhancing our customer experience by ensuring a smooth onboarding process for new clients. You will be responsible for developing onboarding strategies, coordinating with various teams, and providing exceptional support to our clients as they transition into using our platform. Your expertise will help foster strong relationships and drive customer satisfaction.

Join a Cutting-Edge Global SaaS Company | $28M Series B Funding Personalized Coaching for Professional Growth Toronto, Ontario – Hybrid (4 Days In-Office) Enjoy Uncapped Sales Bonuses Lead and Inspire a High-Performing Inbound SDR TeamAbout CloudTalkEmpowered by a recent January 2024 $28 million Series B investment from leading investors including KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk revolutionizes business communications with its AI-driven platform, serving over 4,000 sales and support teams. Our mission is to enhance customer experiences, turning them into a key competitive advantage for revenue growth.We cater to businesses of all sizes, from dynamic scale-ups like Deel and TIER to established giants like Nokia, Glovo, and Rakuten. With CloudTalk, companies can manage calls and messages seamlessly, allowing for impactful conversations.We aim to establish a unified communication ecosystem for sales and customer service teams, enabling professionals to engage in more productive and meaningful dialogues.The OpportunityAs CloudTalk expands strategically in Tier 1 markets, we are building a high-impact Inbound SDR team in Toronto. In the role of SDR Team Lead, you will oversee the daily performance of our inbound SDR team, guiding representatives, setting qualification standards, and collaborating closely with Account Executives for seamless pipeline transitions.This position is a player-coach role, where you will maintain a reduced individual SQO quota while managing team responsibilities, keeping you engaged in the processes you lead. As our Toronto team grows, this role presents a clear pathway to a full Sales Management position.What Awaits You: Be part of one of Europe’s fastest-growing SaaS companies Market leading AI products in a rapidly expanding sector Join a top-notch Business Development Organization with a team consistently achieving over 100% of targets Collaborate with a global team of talented professionals across Europe, the US, and Asia, both in-person and remotely. Explore our Life at CloudTalk on Instagram Experience our journey towards reaching $100M ARRYour Responsibilities:Lead, mentor, and develop a team of up to 10 inbound SDRs in Toronto, driving both individual and team SQO successMaintain personal SQO quotas while adhering to high qualification standardsConduct regular 1:1s, call evaluations, and pipeline reviews...

About FigFig is an innovative Fintech start-up reshaping the lending landscape in Canada. Honored as the Consumer Lender of the Year in 2024, Fig is committed to streamlining the borrowing experience, making it more efficient and accessible for all Canadians.Backed by Fairstone Bank and the Ontario Teachers Pension Plan, Fig uniquely combines extensive lending expertise with the nimbleness of a start-up. This powerful mix enables us to meet the diverse credit needs of Canadians from various financial backgrounds effectively.The RoleWe are excited to announce a pivotal opportunity for a Team Lead, Customer Experience to enhance and drive the performance of our Customer Experience (CX) at Fig. In this strategic role, you will bridge the gap between frontline support and operational excellence, ensuring we provide high-quality, efficient, and scalable customer experiences.You will help shape a modern, AI-driven customer experience in lending, collaborating across both human and automated support channels. This high-visibility position will have a direct impact on our products, operations, and customer outcomes.As a key leader, you will manage escalations, support your team's performance, and contribute to optimizing workflows, tools, and the entire customer journey. Your expertise will be crucial in driving consistency, quality, and continuous improvement in all customer interactions, particularly in leveraging AI-driven tools for scalable support.

Role Overview NeoFinancial is hiring a Team Lead for the Eglinton Square Centre location in Toronto. This role centers on managing daily team operations, supporting strong performance, and building a collaborative workplace. The Team Lead guides team members, helping them grow and contribute new ideas. What You Will Do Oversee team activities and workflow on site Coach and support team members to reach their goals Encourage innovation and continuous improvement Promote a positive, cooperative work environment Work toward business targets and service standards Who We’re Looking For Experience leading teams, ideally in a customer-focused setting Strong communication and motivational skills Comfort working in a busy, on-site environment Commitment to high-quality service Location This position is based at NeoFinancial’s Eglinton Square Centre location in Toronto, ON.

Role Overview Ubisoft Entertainment S.A. is hiring an AI Programming Team Lead for the Toronto studio. This role centers on leading projects in artificial intelligence within game development. The team lead will oversee a group of skilled programmers, encourage teamwork, and help shape the integration of AI features into Ubisoft's games.

Join Semperis, where our mission is to be a force for good by creating a supportive and empowering workplace. We believe that a nurturing environment fosters innovation and excellence. Our commitment to our employees has earned us recognition as one of America's Fastest-Growing Cybersecurity Companies by Inc. 5000, and we are proud to be a designated DUNS 100 Top Startup to Work For and a multi-year Inc. Best Workplace awardee.Position OverviewWe are actively seeking an Engineering Team Lead to spearhead the establishment and development of a new engineering team focused on enhancing and scaling our SaaS-based recovery products. This is a foundational role within an established product group. You will be instrumental in forming and leading a new team, taking full ownership of its charter from day one, and overseeing the processes of recruitment, onboarding, and team setup.Key ResponsibilitiesIn your capacity as the Engineering Team Lead, you will:Direct the technical strategy and implementation of our SaaS recovery solutions within your team.Begin as a hands-on leader, making significant individual contributions while transitioning to lead a growing team.Work collaboratively with product managers, architects, security experts, and existing engineering teams to shape and realize the product vision.Provide technical leadership and mentorship, including system design, code reviews, and architectural decision-making.Establish and enforce engineering processes and best practices for the new team, including coding standards, CI/CD, testing, and observability.Monitor the team’s development process and ensure accountability for product delivery, quality, and timelines.Set high-quality benchmarks, choosing technical solutions that cater to current needs while being scalable for future demands.Play a key role in the design and implementation of new components and services.Foster the growth and development of team members through daily mentorship, constructive feedback, and guidance for long-term career advancement.Collaborate with recruitment to source, interview, and onboard new engineers for your team.

Join IXL Learning, a pioneering developer of personalized educational products that impact millions globally. We are on the lookout for a passionate Software Development Team Lead to guide our efforts in creating innovative solutions that simplify integrations for IXL’s major school districts.At IXL Learning, we are committed to developing groundbreaking products that harness advanced technologies to tackle significant challenges in education. With millions relying on our tools for effective learning, we seek exceptional individuals who are eager to address real-world issues faced by students and educators.As a Software Development Team Lead on our Integrations team, you will spearhead the design and development of systems that ensure seamless implementations of IXL within various educational environments. This role offers an incredible opportunity to manage a team of talented engineers while providing hands-on technical and project leadership in a mission-driven, high-growth company. We are excited to create products that profoundly influence the lives of many and invite you to be a part of our journey.This position is full-time, based in our Toronto office, with a work schedule from Monday to Friday and the option to work from home one day per week.

Role overview Turner Townsend seeks a Team Lead for its Building Consultancy division in Toronto. This position manages a dedicated group that delivers consultancy services to real estate clients. Key responsibilities Lead and support a team focused on building consultancy projects Oversee project schedules and ensure timely delivery Manage and strengthen client relationships within the real estate sector Guide team performance to maintain high standards of quality Impact This role helps uphold Turner Townsend's reputation for quality work in building consultancy. The Team Lead plays a central part in both project management and team development.

Metergy Solutions Inc. combines the energy of a startup with the foundation of a company built over 45 years. As a technology provider, Metergy focuses on helping clients reduce carbon emissions and achieve their decarbonization targets. With a strong presence across North America, Metergy supplies, installs, and remotely reads meters for electricity, water, gas, and thermal energy in multi-residential and commercial properties. The company also manages billing and collections for utility costs and administrative fees. Its Submetering as a Service (SaaS) model supports ongoing revenue and has contributed to significant reductions in energy use, up to 40% in some cases. This track record has enabled Metergy to issue green bonds and secure green financing. Metergy leads the submetering market in both New York and Canada, and is among the largest providers in North America. The team manages over 900,000 contracted meters and generates more than 4 million utility bills annually. With over 500 employees, Metergy is part of Brookfield Infrastructure Partners, which brings access to capital and global infrastructure expertise. Mission and Culture The company is committed to providing accurate, reliable utility consumption data for building owners and residents. Deep expertise in turnkey submetering and billing supports this mission. Metergy invests in its people, aiming to create a workplace where each person feels motivated and empowered to make a difference. Recognition as a Great Place to Work for two consecutive years highlights a culture of respect, inclusion, and high standards. The team values commitment and care, inviting those who want to contribute meaningfully.

Join our dynamic team at zip as a Product Manager specializing in Onboarding, where you will lead the charge in enhancing our user experience and ensuring seamless integration for new customers. Your role will involve collaborating closely with cross-functional teams to develop strategies that drive user satisfaction and retention.

Join our dynamic team at System Canada Technologies as an IT Risk Analyst. In this pivotal role, you will be responsible for identifying, analyzing, and mitigating risks associated with our IT systems and processes. You will work closely with various departments to ensure compliance with regulatory requirements and enhance our cybersecurity posture. If you are passionate about technology and risk management, we want to hear from you!

Join our dynamic team at sia as the Billing Team Lead for North America! In this pivotal role, you will oversee billing operations, ensuring accuracy and efficiency in all processes. Your leadership will guide a dedicated team while collaborating with cross-functional departments to enhance our billing practices.

As Tipalti continues to lead the charge in global finance automation, we are on the lookout for an innovative Director of KYC and Compliance Onboarding. This crucial leadership position is aimed at evolving our compliance operations from a reactive function into a proactive driver of global expansion. Reporting directly to the VP of Customer Onboarding, you will spearhead the transformation of our onboarding framework to support our ambitious growth trajectory. As a customer-focused leader, you understand that rigorous compliance and a smooth user experience can coexist harmoniously. Your objective is to establish a

About Us:At Zensurance, we are transforming the landscape of commercial insurance for Canadian enterprises.As a pioneering InsurTech, we simplify the process of obtaining the right coverage, ensuring it is quick and accessible through our digital-first platform. By merging cutting-edge technology with extensive industry knowledge, we provide customized insurance solutions designed to empower businesses.Recognized for our swift growth and substantial industry influence, Zensurance has achieved several accolades: Deloitte’s Technology Fast 50 (2023, 2024, 2025) Deloitte’s Technology Fast 500 (2024, 2025) Top Insurance Employers (2022)We uphold a culture of ownership, collaboration, and innovation at Zensurance. Our team thrives on addressing complex challenges, questioning traditional methods, and creating a genuine impact in an industry ripe for transformation.If you are eager to contribute to something significant within a rapidly expanding, customer-centric organization, we invite you to connect with us!We are on the lookout for a Team Lead - New Business to join our dynamic team at Zensurance. This is an outstanding opportunity for individuals passionate about leadership, mentoring, and the fast-paced sales environment.In this position, you will lead a group of brokers focused on the Contractors sector, guiding them through a high-volume pipeline to simplify the insurance process for small business owners across Canada.Reporting directly to the Associate Director of New Business, you will play a pivotal role in driving Gross Written Premium (GWP) growth, enhancing conversion rates, and ensuring your team delivers swift market entry without compromising on quality.