Network & Strategic Partner Onboarding Associate

About Ripple Ripple develops crypto solutions for financial institutions, businesses, governments, and developers. The team focuses on improving how value moves around the world, aiming to make the global financial system more accessible and equitable. Collaboration and skill development are core to Ripple’s culture. Role Overview The Network & Strategic Partner Onboarding Associate manages documentation logistics and provides ongoing Due Diligence and KYC support for Ripple’s financial institutional partners. This role reports to the Director of Network and Strategic Partner Onboarding. Serving as a main point of contact for Network Financial Partners and the Business Development team, the associate also works closely with Compliance, Legal, and Finance to deliver a smooth onboarding experience. The position is based in Toronto, Canada. What You Will Do Oversee documentation logistics for onboarding new financial institutional partners Provide continuous support for Due Diligence and KYC processes Act as a primary liaison for Network Financial Partners and Business Development Collaborate with Compliance, Legal, and Finance teams Communicate clearly with internal and external stakeholders Ensure accuracy and efficiency when handling sensitive information What We’re Looking For Strong understanding of institutional onboarding processes Exceptional organizational skills Meticulous attention to detail Process-oriented approach Ability to communicate effectively with diverse audiences Comfort working with regulatory standards and sensitive data

Join Our TeamAt Emburse, we don’t just envision the future—we actively shape it. As a frontrunner in travel and expense management solutions, we are committed to harnessing technology to unlock business value and drive exceptional outcomes.As a Strategic Partner Manager, your primary focus will be to spearhead growth initiatives through innovative partnerships with financial institutions, payment networks, and card providers. This dynamic role entails cultivating, scaling, and refining strategic alliances to broaden distribution channels, boost revenue, and offer substantial value to both our partners and customers.In this position, you will collaborate closely with cross-functional teams including Sales, Product, Marketing, Legal, Partner Operations, and Revenue Operations to ensure seamless execution, transparent communication, and strong alignment—all while navigating the regulatory and operational landscape of the financial services industry.

Join our dynamic team as an Associate Director, Client Onboarding Specialist specializing in Private Equity. In this pivotal role, you will lead the onboarding process for our diverse portfolio of clients, ensuring a seamless transition and exceptional service delivery. You will collaborate closely with internal teams and clients to enhance operational efficiencies and foster lasting relationships.Your expertise in private equity and client management will be crucial in developing tailored solutions that meet client needs. This position offers the opportunity to play a key role in shaping our client experience and contributing to our growth in the private equity sector.

Join a global leader in networking solutions! At Extreme Networks, we empower over 50,000 customers worldwide with cutting-edge, cloud-driven technologies that facilitate their digital transformation journeys. Our reputation for exceptional service and support positions us as the go-to partner for scalable networking outcomes.We believe in the power of inclusion—it's woven into our culture. We are dedicated to creating a workplace where diversity is celebrated, and every employee can thrive because of their unique strengths.Join Extreme Networks and be part of something extraordinary! This is the perfect moment to become a member of our dynamic team.Key Responsibilities:Take charge of both short-term and long-term strategic goals for channel partners within your region, supporting the development of comprehensive account plans aligned with Extreme's objectives.Develop a robust channel territory plan, identifying and mapping tiered partners to unlock new opportunities. Collaborate with regional teams to identify gaps and potential partners, leveraging channel development resources for recruitment and onboarding.Engage with channel team members including marketing, sales engineers, and operations in planning processes. Foster the involvement of partner resources in the planning stage to secure commitment to the account plan and related initiatives.Utilize CRM (SFDC) to meticulously track all partner activities and sales efforts related to Extreme opportunities.Maintain daily visibility into your accounts, ensuring timely responses and building strong relationships within partner organizations.Enhance partner visibility and perception within Extreme's sales framework, advocating for the capabilities and strengths of your partners.Oversee all communications with partners, ensuring that their executives and sales associates are informed about their status and our collaborative efforts.Champion our engagement protocols with channel partners, facilitating communication across Inside Sales, Account Executives, Systems Engineers, and others as necessary.Assist with escalations, RMAs, sales tool development, and order operations, ensuring a seamless experience for our partners.Conduct regular sales updates and technical training sessions for partners to keep them informed of our solutions and sales strategies, including new hire training and interactive engagement days.

Role Overview The University Health Network is seeking a Strategic Planning Advisor based in Toronto. This role supports the development and execution of strategic initiatives across the organization. The advisor works closely with colleagues from different departments to gather and analyze data, create strategic frameworks, and support the rollout of plans that advance growth and improve efficiency.

As the Onboarding Manager at Pigment, you will play a pivotal role in enhancing our customer experience by ensuring a smooth onboarding process for new clients. You will be responsible for developing onboarding strategies, coordinating with various teams, and providing exceptional support to our clients as they transition into using our platform. Your expertise will help foster strong relationships and drive customer satisfaction.

Become a Game-Changer in BankingAt Equitable Bank, we believe in challenging the traditional banking norms by delivering innovative and creative banking solutions to Canadians. Join our dynamic team of thoughtful and agile innovators who are dedicated to redefining the future of banking while enjoying the process.With a growing clientele of over 800,000 customers nationwide, we are proud to be recognized as Canada's Challenger Bank™. With over 50 years of experience, we are committed to transforming the banking landscape to enhance the lives of our customers. Our subsidiary, Concentra Bank, partners with credit unions across Canada, serving over six million members. Together, we manage and administer over $142 billion in assets, driving meaningful change in the industry. Our digital platform, EQ Bank, has consistently been ranked among the top banks in Canada by Forbes since 2021.Your RoleAs the Associate Director, Human Resources Business Partner, you will spearhead the development and execution of people and talent strategies while collaborating on key organizational initiatives throughout EQB. Reporting directly to the Director, HR Business Partner, you will work closely with business leaders to gain a deep understanding of departmental strategies, ensuring that our talent and organizational frameworks align with our goals.You will contribute to the evolution of the function’s operating model, talent, and culture by developing talent requirements and initiatives that drive success. You will be accountable for executing HR cycles and business initiatives while enabling the Commercial leadership to deliver an outstanding employee experience.In this role, you will collaborate with Associate Directors, Directors, and Vice Presidents across the Commercial sector to attract, develop, and retain a high-performing team within a community-oriented and purpose-driven environment that embodies our mission to "Drive change in Canadian banking to enrich people's lives."

Join our dynamic team at zip as a Product Manager specializing in Onboarding, where you will lead the charge in enhancing our user experience and ensuring seamless integration for new customers. Your role will involve collaborating closely with cross-functional teams to develop strategies that drive user satisfaction and retention.

As Tipalti continues to lead the charge in global finance automation, we are on the lookout for an innovative Director of KYC and Compliance Onboarding. This crucial leadership position is aimed at evolving our compliance operations from a reactive function into a proactive driver of global expansion. Reporting directly to the VP of Customer Onboarding, you will spearhead the transformation of our onboarding framework to support our ambitious growth trajectory. As a customer-focused leader, you understand that rigorous compliance and a smooth user experience can coexist harmoniously. Your objective is to establish a

Join the Metergy Solutions Team!At Metergy Solutions, we embody the dynamic spirit of a startup, coupled with a reliable business model backed by 45 years of success. As a pioneering technology firm focused on significant carbon emission reductions, this is a unique opportunity to make a lasting impact in the energy sector. As North America’s leading submetering provider, Metergy offers comprehensive solutions that include the supply, installation, and remote reading of meters for electricity, water, gas, and thermal energy in multi-residential and commercial buildings. We manage billing and collection for utility services, fostering long-term recurring revenue through our innovative Submetering as a Service (SaaS) model. Our approach has been proven to reduce in-suite energy consumption by 40%, supporting our clients' decarbonization initiatives and enabling us to issue green bonds and secure green financing. Recognized as the premier submeter provider in the New York and Canadian markets, Metergy boasts over 900,000 contracted meters and processes more than 4 million utility bills annually, with a dedicated team of over 500 professionals. As a portfolio company of Brookfield Infrastructure Partners, we benefit from substantial capital resources and global infrastructure investment expertise.Our Mission We strive to provide building owners and occupants with precise and dependable utility consumption data through our industry-leading expertise in submetering and billing, while cultivating a workplace where inspired team members are empowered to enact positive change.At Metergy, we believe in nurturing our talent. We are proud to be recognized as a Great Place to Work for the second consecutive year, a testament to our commitment to creating a respectful, inclusive, and high-performing workplace.Come join a team driven by passion and purpose!

What We Do:At Paddle, we revolutionize payment infrastructure for SaaS companies. Rather than juggling multiple payment-related applications and services, we simplify the process by acting as the Merchant of Record. This innovative approach eliminates payment fragmentation, making transactions faster, safer, and more cost-effective.With backing from prominent investors such as KKR, FTV Capital, Kindred, Notion, and 83North, we proudly serve over 5,000 software vendors across 245 regions worldwide.Your Role:We are seeking an enthusiastic self-starter with proven leadership and onboarding risk management experience in a dynamic environment. As the Risk Onboarding Team Lead, you will oversee the Onboarding Risk Team, evaluating potential SaaS suppliers and monitoring transactions for high-risk accounts during their initial phases. You will work closely with the Onboarding Risk Manager to identify and implement improvements, ensuring our risk processes are comprehensive, compliant, and uphold exceptional standards.We are looking for a creative thinker with a positive attitude, strong onboarding and leadership skills in eCommerce, and a readiness to learn and adapt in the fast-evolving payments landscape.Key Responsibilities:Oversee daily operations of the Onboarding Risk team, coordinating workflows, ensuring timely task completion, and optimizing resource allocation for efficiency and compliance.Foster team growth through recruitment, coaching, mentorship, and training opportunities while promoting a culture of continuous professional development and positivity.Assist teams with complex applications and decision-making by providing expert guidance, reviewing critical scenarios, and collaborating to resolve challenges while minimizing risks.Document, maintain, and enhance procedures to ensure accuracy, accessibility, and alignment with evolving standards and best practices.Build relationships within and outside the Risk department through networking, stakeholder engagement, and collaboration with other departments to improve information sharing and strategic alignment.Supervise and assist with risk management activities, identifying emerging threats, implementing mitigation strategies, and monitoring overall risk exposure to protect organizational objectives.

Join our dynamic team at Alternative Payments as an Onboarding Specialist focused on Customer Success. In this pivotal role, you will facilitate the onboarding process for our clients, ensuring a smooth transition and integration of our payment solutions. You will be the first point of contact for new clients, guiding them through our services and addressing their inquiries to enhance their experience.Key responsibilities include developing onboarding materials, coordinating training sessions, and maintaining strong client relationships. You will work closely with various teams to ensure our clients' needs are met effectively.

About FacilityOSFacilityOS is a forward-thinking B2B SaaS company located in Toronto's bustling tech hub. Our innovative platform is designed to enhance safety, security, compliance, and efficiency across vital facility management touchpoints, positioning us as a leader in our industry. We pride ourselves on our dynamic team of dedicated professionals who are committed to excellence and continuous innovation.At FacilityOS, we foster a collaborative and innovative work culture that values the input of every team member. Employee engagement is paramount, and we actively encourage the sharing of thoughts and ideas.This position operates in a hybrid model, requiring in-office presence at least two days a week while allowing flexibility to work from home on other days.About The Role:To support our expanding Customer Success team, we are seeking a Customer Onboarding Specialist. In this role, you will take ownership of the comprehensive onboarding process for FacilityOS, which includes everything from training sessions to kiosk hardware setup, ensuring timely delivery of initial value and successful project management of implementations. You will work closely with large global enterprises, focusing on helping clients achieve rapid value realization while instilling confidence in our platform's capabilities.Client Consultation:· Conduct informative onboarding calls and training sessions to guide customers through the configuration process - this role is highly customer-facing, ideal for someone who excels at teaching and engaging with clients.· Collaborate with clients to gather and document their configuration requirements based on their use cases.· Address and resolve implementation challenges, including hardware delivery and software setup accuracy.· Ensure that FacilityOS's software is configured appropriately according to customer specifications to facilitate quick adoption upon launch.Onboarding Project Management:· Manage customer relationships from the point of sale through successful implementation of FacilityOS.· Oversee hardware deployment, whether internally or through third-party logistics (3PL).· Regularly assess onboarding progress through data reviews to ensure efficient implementation.

Join a Leading Global SaaS Company | Backed by a $28M Series B Investment Personalized 1:1 Coaching & Enablement Based in Toronto with a Hybrid Work ModelAbout CloudTalkWith a robust $28 million Series B funding from esteemed investors such as KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk is revolutionizing business communication through its AI-powered platform. Our tool is trusted by over 4,000 sales and support teams, enabling them to turn customer experience into their greatest competitive advantage.Our platform is designed to cater to businesses of all sizes, from dynamic scale-ups like Deel and TIER to industry giants like Nokia, Glovo, and Rakuten. CloudTalk empowers organizations around the globe to conduct impactful conversations by managing calls and messages seamlessly from a single platform.We are on a mission to create a cohesive communication ecosystem for sales and customer service teams, ensuring every professional can engage in more productive and meaningful dialogues.Your MissionAs an Onboarding Specialist, you will play a pivotal role in empowering our rapidly growing customer base. Your main responsibilities will include driving engagement, maximizing product adoption, and ensuring long-term success for our customers. This will ultimately lead to smooth renewals and expansion opportunities.This role is ideal for an enthusiastic, customer-centric professional who thrives in the fast-paced B2B SaaS environment and is passionate about preemptively solving technical challenges. If you are eager to make a significant impact in a burgeoning AI-driven SaaS company, this opportunity is for you.What’s in it for You? Contribute to the development of the leading AI business calling software and shape the future of business communication. Accelerate your professional growth with opportunities to collaborate across various teams and potentially transition into Product, Marketing, and other areas. Be part of a diverse global team, collaborating with skilled CloudTalkers from Europe, the US, and Asia, both in person and remotely. Join us on our journey to achieve $100M ARR and play an integral role in scaling a high-growth SaaS company.Your ResponsibilitiesLead the initial phase of the customer journey, ensuring a successful onboarding experience that maximizes value from CloudTalk.Facilitate timely product adoption.Serve as a trusted product expert, guiding clients through best practices and helping them utilize advanced features.Promote revenue retention and expansion by identifying opportunities for longer commitments, upsells, and higher-tier plan advocacy.What Makes You a Great FitCustomer-first mindset - you are dedicated to fostering customer success.Technical aptitude - you enjoy understanding software products in depth and assisting customers in maximizing their potential.Industry knowledge - experience in B2B SaaS, business calling software, or customer service solutions is a plus.

Who We Are:Financeit is a leading point-of-sale financing provider, catering to some of Canada's largest home improvement and retail organizations. Our innovative platform empowers businesses to enhance sales by providing customers with affordable monthly payment options for significant purchases, whether for home improvements, vehicles, or retail items.At Financeit, we maintain a balance where your contributions can make a significant impact within our company while also influencing the broader market.We are committed to fostering a collaborative, inclusive, and respectful workplace culture. If these values resonate with you, we invite you to be a part of our journey.About the Role:The Bilingual Merchant Onboarding Sales Specialist is instrumental in driving Financeit’s growth. You will ensure that new merchants are onboarded effectively and are utilizing our platform to finance their sales. Your responsibilities will include prospecting and signing up new merchants, guiding them through the approval process, and ensuring all documentation is complete. Regular communication with merchants will be essential to keep them informed and engaged.What You’ll Do:Build strong relationships with prospective merchants.Identify and follow up on new account opportunities from inbound sales inquiries and lead lists.Ensure collection of all necessary documentation and information from merchants, maintaining contact until applications are complete.Evaluate potential new merchant partners within the Canadian market, reviewing company and owner/director information as per Financeit’s onboarding guidelines.Address incoming inquiries from merchants as needed.Ensure merchant accounts are accurately documented and compliant with our approval and risk requirements.

Role overview The Menu Onboarding Consultant I at Toast, Inc. plays a key part in helping restaurant partners in Toronto set up and improve their online menus. This work supports restaurants as they enhance customer engagement and the dining experience. The position requires frequent interaction with both internal teams and external partners, focusing on a smooth and effective onboarding process. What you will do Guide restaurant partners step by step through the menu onboarding process Work closely with internal teams and external stakeholders to ensure each menu setup runs smoothly Support clients as they learn to use menu tools and features Communicate with French-speaking partners, using professional French language skills in all interactions Requirements Professional proficiency in French Clear communication and strong collaboration skills Experience working with both restaurant partners and internal teams Located in Toronto, Canada

Join System Canada Technologies as a Network Solution Architect and play a pivotal role in designing robust networking solutions that drive business success. In this exciting contract position, you will collaborate with cross-functional teams to define and implement innovative network architectures that meet the evolving needs of our clients.

Your Role:Serve as the primary liaison for clients during the onboarding journey, fostering a productive and collaborative relationship.Lead the project management efforts for launching new client funds and transitioning existing ones.Facilitate the transition from the Sales Team to the Client Integration Team.Draft and manage administration agreements utilizing established templates, ensuring they are duly presented, evaluated, and approved by designated parties.Act as a knowledgeable resource on MUFG's internal systems across traditional, hedge, and private equity mandates.Collaborate with team members on significant onboarding projects to ensure seamless execution.Engage with banks, auditors, brokers, custodians, and internal teams such as compliance to establish effective communication channels and account setups.Provide guidance and mentorship to operations team members.Conduct and verify internal accounting and shareholder service system configurations.Ensure exceptional customer service by addressing client inquiries promptly and effectively.Work cohesively with internal stakeholders to assure a smooth onboarding process for new funds.Support organizational initiatives that contribute to the launch of new products and banking services.Maintain compliance with ISAE/SOC standards during the onboarding or conversion of new funds.Complete internal checklists and ensure they are signed off as required.Perform ad hoc tasks as needed.#LI-Hybrid

The University Health Network is seeking a dedicated and experienced Associate Professor specializing in Ultrasound to join our esteemed faculty. This is a full-time position based in Toronto, where you will be responsible for delivering high-quality education and conducting cutting-edge research in the field of ultrasound technology.As an Associate Professor, you will mentor students, collaborate with fellow faculty members, and contribute to the advancement of ultrasound practices in both clinical and academic settings. Your expertise will play a crucial role in shaping the future of healthcare through education and innovation.

Role Overview cima2 is looking for an IT/OT Network Project Engineer in Toronto. This position focuses on designing, implementing, and managing IT and OT networks that support core business operations. The work centers on integrating technology with day-to-day processes to improve efficiency and reliability. What You Will Do Design and build IT and OT network solutions tailored to operational needs Oversee network implementation projects from planning through completion Manage and maintain network performance and security Support the integration of new technologies into existing systems Why Join cima2? This role offers the chance to work with a team focused on practical technology solutions that make a real impact in the business. Your technical skills will help shape how technology supports daily operations.