Mid-Senior Technical Writer

Create clear, concise, and engaging technical documentation tailored for various audiences.Work closely with product managers, engineers, and designers to acquire essential technical information.Continuously refine existing documentation and produce new materials that reflect product updates.Spot opportunities to enhance product usability through strategic documentation approaches.Guide and mentor fellow technical writers, contributing to the overall growth of the team.Collaborate with Product, Engineering, and Marketing teams to ensure educational content aligns with business objectives.

At Relay, we empower self-made entrepreneurs through our innovative digital banking platform, equipping them with the tools and insights needed to master their finances. Our mission is to transform financial ambiguity into transparency, enabling business owners to manage their cash flow effectively and achieve long-term success.We invite a Senior Technical Writer to join our dynamic Product Marketing team. This pivotal role bridges the realms of marketing, product development, and design, ensuring that our in-product messaging resonates with customers and aligns with our overall positioning. Your contributions will directly impact how users perceive, adopt, and derive value from Relay’s suite of products.This position is perfect for a strategic, customer-centric technical writer who is passionate about making a difference. You will collaborate with Product Design to enhance in-product experiences and with Product Marketing to convert value propositions into user-friendly language. Engaging directly with customers, your aim will be to reduce friction, streamline onboarding, and increase product engagement through exceptional in-product communication.Initially, you will conduct a thorough audit of our product lines' copy, establishing a consistent and scalable voice for Relay’s in-product communication. Over time, you will develop standards and processes that enhance clarity, promote adoption, and facilitate multi-product growth.Key ResponsibilitiesIn-Product Writing & UX Content Ownership: Refine and advance the voice and tone within the Relay product. Craft, edit, and enhance UI copy, including onboarding flows, tooltips, error messages, and feature explanations to bolster clarity and usability.Customer Understanding & Voice of the Customer: Engage in customer interviews and collaborate with Product Marketing to gain deep insights into user needs and mental models. Use these insights to design clear and intuitive product experiences.Adoption & Onboarding Optimization: Identify user journey friction points and enhance onboarding, activation, and feature discovery through clearer in-product communication.Product & Design Partnership: Work closely with Product Management and Design to refine product experiences based on user feedback.

Join our dynamic team at System Canada Technologies as an Intermediate Technical Writer! We are seeking a talented individual with over 5 years of experience in technical writing to produce high-quality documentation that meets the needs of our clients. You will work closely with engineers and product managers to create user manuals, technical guides, and online help documentation.

Join our dynamic team at aslconsulting as a Technical Writer, where you will create high-quality documentation that plays a crucial role in the success of our innovative products. Collaborate closely with software developers, quality engineers, product managers, and usability experts to enhance the user experience of our offerings.

At DIALOG, we are deeply committed to the power of design and its capacity to enhance the wellbeing of our communities and the environment we cherish.We operate as a multi-disciplinary firm encompassing architects, interior designers, urban designers and planners, structural, mechanical and electrical engineers, landscape architects, and sustainability experts. Our mission is to foster community wellbeing and urban vibrancy through innovative design. Our team is a vibrant mix of visionary thinkers and city-makers who thrive on collaboration, diversity, aspiration, and optimism about the future. We seek passionate individuals who resonate with our values and are equally invested in our communities. Proudly recognized as a Certified B Corporation and one of Canada's Greenest Employers, we are dedicated to leveraging our design expertise as a force for positive change.Are you enthusiastic about building science? Do you excel at delving into technical specifications and product literature? Are you driven to create designs that are both functional and aesthetically pleasing while minimizing environmental impact?In your role as a Specifier at DIALOG, you will play a vital role in our Practice-wide Specifications Team. This dedicated team will support you in your professional growth and development. You will collaborate closely with Project Management leads, Job Captains, and project teams to prepare, execute, and manage the specification writing process, overseeing your projects from inception to completion.This position can be based in our studios located in Calgary, Edmonton, Ottawa, Toronto, or Vancouver.

Role Overview The Princess Margaret Foundation at University Health Network is looking for a Senior Philanthropic Communications Specialist (Science Writer) in Toronto. This role focuses on communicating the impact of cancer research and philanthropy by turning complex scientific work into clear, engaging stories. What You Will Do Work closely with researchers to translate scientific findings into accessible content for a range of audiences Write press releases that highlight research breakthroughs and philanthropic milestones Create materials designed to engage donors and stakeholders, explaining the significance of ongoing projects Support communication strategies that help the Foundation’s mission connect with the public, donors, and partners Impact This position plays a key part in shaping how the Foundation’s research and fundraising efforts are understood and supported. The work helps ensure that scientific advances and the generosity of donors are clearly communicated to those who make progress possible.

Role overview The Senior Technical Recruiter at Aerovect Inc. focuses on building a strong pipeline of robotics talent in Toronto. This position requires insight into the technical hiring landscape and an ability to match skilled professionals to roles where they can make an impact. What you will do Identify and attract experienced candidates for technical positions in robotics Connect with professionals who have a genuine interest in robotics and technology Screen applicants and evaluate their technical qualifications for current openings Help drive Aerovect’s growth by supporting projects that advance robotics innovation Location This role is located in Toronto.

About the Role aviso is hiring a Content Writer in Toronto, Ontario, Canada. This role focuses on asset management topics and supports the company's communication goals. What You Will Do Create clear, informative content tailored to the asset management sector Develop materials that connect with our audience and strengthen brand presence Help shape communication strategies through writing and editorial input

Senior Technical Support SpecialistLocation: Toronto, Ontario, Canada About Extreme Reach Extreme Reach helps brands and agencies bring creative visions to life and deliver them across every platform. The company’s technology and services support marketing and entertainment teams worldwide. Here, new ideas are encouraged and collaboration is part of daily work. Employees are trusted to challenge assumptions, experiment, and help shape the future of creative operations. Role Overview The Senior Technical Support Specialist takes on complex technical challenges and acts as a key escalation point for the support team. This role bridges support, engineering, and automation, focusing on both troubleshooting and process improvement. Responsibilities go beyond traditional support: this specialist actively contributes to automation, tooling, and the use of AI-assisted troubleshooting. The position requires deep technical knowledge, strong communication, and the ability to work independently in high-pressure situations. What You Will Do Advanced Technical Support & Escalation Act as a senior escalation point for complicated Level 2 and Level 3 issues involving platform, workflow, and integrations. Diagnose problems across distributed systems, APIs, cloud infrastructure, and internal platforms (such as XR Adstream/XR ExtremeReach, AppCentral, Phoenix, and Prodigy). Perform detailed log analysis, API inspection, and backend validation to identify root causes. Manage complex support tickets through resolution, meeting SLA requirements. Work closely with Engineering, DevOps, and Product teams during incidents and problem-solving efforts. Automation, Tooling & AI Enablement Spot repetitive or manual support tasks and develop automation to improve efficiency and reliability. Build and maintain scripts, utilities, or lightweight tools using technologies like JavaScript, Bash, or SQL. Use AI-assisted tools (including LLM-based copilots, automation frameworks, or coding tools such as Cursor) to: Accelerate troubleshooting and diagnostics Improve script and automation development Support ongoing technical operations

About the Role enable is looking for a Senior Technical Project Manager in Toronto, ON. This role drives the planning, execution, and delivery of complex technical projects from start to finish. The Senior Technical Project Manager keeps projects aligned with business goals, meeting deadlines and budget targets. What You Will Do Lead cross-functional teams through all phases of technical projects Coordinate efforts and maintain clear communication between stakeholders Track progress, identify risks, and implement mitigation plans Promote collaboration to keep projects moving efficiently What We Look For Extensive experience managing technical projects Strong leadership skills in guiding teams and facilitating stakeholder communication Ability to identify project risks and develop effective solutions Comfort working in a changing environment with shifting priorities

At Velan Studios, we cultivate a vibrant culture driven by curiosity and creativity. Our diverse team embraces the adventurous spirit that is reflected in our games. We are the visionary creators behind acclaimed titles such as Mario Kart Live: Home Circuit, Knockout City, Hot Wheels Rift Rally, Midnight Murder Club, and the innovative VR experience Bounce Arcade. Our mission is to lead the way in pioneering groundbreaking gaming experiences that redefine play. We are dedicated to transcending traditional gaming boundaries, merging reality with fantasy, and revolutionizing the industry with each new game.If you are a unique blend of coder and artist, capable of seamlessly translating ideas between art and technology, you will empower our entire development team to create the next generation of gaming experiences.The ideal candidate is a highly skilled visual artist with deep technical expertise, particularly in lighting and materials. This individual will play a pivotal role in shaping and leading the artistic vision alongside a team of innovative developers. You will work closely with the Art Director and other Studio Creative Leaders to establish the look and feel of early-stage prototypes and explore diverse visual styles. Your work will involve collaboration within our custom engine and partnership with the engine team to refine features and workflows.As the project transitions from its initial stages to full production, the Technical Art Lead will also take charge of expanding, directing, and guiding the art team in executing the project vision.

Brafton Inc. is a global content marketing agency with teams in Boston, London, Toronto, and Sydney. The company delivers strategic content aimed at improving SEO, increasing social engagement, and generating leads for a variety of clients. Teams at Brafton work across multiple media, including video, blogging, infographics, and web development. This full-time Content Writer position is fully remote and open to candidates based anywhere in Canada. The role centers on producing engaging, original content that supports client marketing strategies. Content Writers at Brafton work directly with clients and create a range of materials, such as white papers, case studies, landing pages, infographic outlines, video blog scripts, and long-form articles. Most clients are B2B organizations in sectors like technology, healthcare, finance, business, education, and marketing. Research and writing tailored to these industries, while meeting deadlines, is a key part of the job. Main responsibilities Research, create, and deliver high-quality content to clients within set deadlines. Edit peer submissions using Brafton's editorial guidelines. Collaborate with account managers to ensure content meets client goals. Participate in virtual meetings for projects, client discussions, and team updates. Track writing and editing productivity daily using the internal project management system. Develop and propose monthly content topics based on client briefs and industry trends. Communicate directly with clients as needed. Requirements Bachelor's degree in Journalism, Marketing, or Communications preferred. 1-3 years of relevant writing experience in content marketing. Strong writing and editing skills, with a portfolio of relevant samples considered highly valuable. Attention to detail. Familiarity with AP style guidelines. Understanding of SEO keywords and branded content principles. Strong time management and organizational skills. Comfort working in a high-volume, deadline-driven setting. Self-motivated, able to work independently and as part of a team. Creative approach that aligns with client marketing objectives.

ServiceNow is seeking a dynamic and experienced Senior Manager of Technical Support Management to lead our support initiatives in Toronto. The ideal candidate will have a proven track record in managing technical support teams and enhancing customer satisfaction. You will be responsible for developing strategies that improve service delivery and operational efficiency, ensuring our clients receive unparalleled support. Your leadership will drive our mission to provide seamless and effective solutions to our customers.

Pariveda Solutions is an innovative, employee-owned professional services firm based in North America, dedicated to providing strategic and technological expertise across various industries. As a mission-driven organization and a Certified B Corp, we empower our clients to envision and achieve more—whether that means reaching their quarterly targets or navigating future challenges. From concept to execution, we assist our clients in enhancing their operations to benefit both people and profits. Discover more about our mission, culture, recruitment process, and interview preparation.If you’re seeking an environment that challenges you to learn, grow, and make a significant impact, we encourage you to explore opportunities with our Toronto team. We are in search of lead software developers who will be responsible for designing, developing, and delivering enterprise-level applications. This role will allow you to deepen your understanding of the full software development life cycle, gain direct client exposure, and mentor junior team members.At Pariveda, we are not just another professional services firm. Our focus on our people is the cornerstone of our success, and our mission is to guide you toward your highest potential. We value individual growth over hours logged; our worth is measured by personal development. We uphold our values by caring for the whole person, operating transparently, and fostering a culture of curiosity. To learn more about our culture and what to expect at Pariveda, please review our Findamentals—the behaviors that define us.You Can Expect To:As a lead software engineer, you will develop tailored solutions using a wide range of technologies. You will collaborate in small teams and partner with clients to address real business challenges in an agile, people-centered manner.Advance your career with the support of a dedicated mentor and a clearly defined, personalized career path. Promotion opportunities every 12 months.Lead small teams at Pariveda and assist teammates in developing their skills and advancing their careers.Diagnose and resolve complex issues for Fortune 500 clients across diverse industries.

Join Zip as a Senior Technical Integrations Consultant where you'll play a pivotal role in shaping our ERP and integration ecosystem. Your expertise will help streamline internal technical enablement, template ownership, and product partnerships while driving best-in-class standards across all integration workflows. As Zip scales rapidly with enterprise clients like Coinbase and Snowflake, your contributions will be foundational in creating reusable integration assets and enhancing the developer experience, ensuring high-quality solutions across the board.

Join our dynamic team at System Canada Technologies as a Senior Technical Business Analyst. In this pivotal role, you will leverage your analytical skills to drive business solutions and enhance operational efficiencies. Collaborate closely with cross-functional teams to gather requirements, analyze data, and implement innovative solutions that align with our strategic goals.Your expertise will be instrumental in understanding complex business challenges and translating them into actionable insights. If you are passionate about technology and business processes, we encourage you to apply!

Join Egis Group as a Senior Technical Lead specializing in bridge engineering. You will be at the forefront of innovative infrastructure projects, leading a team of skilled engineers and collaborating with multidisciplinary teams to design and implement robust bridge solutions.Your expertise in technical leadership will drive the success of our projects, ensuring that we meet both safety and sustainability standards.

As a Senior Manager of Technical Account Management at Hootsuite, you will lead a dynamic team dedicated to enhancing client experiences through expert technical support and strategic guidance. You will play a pivotal role in ensuring customer satisfaction and achieving business objectives by aligning technical solutions with client needs. Your leadership will foster a culture of innovation and excellence, driving the success of our technical account management initiatives.

About Wealthsimple Wealthsimple Technologies Inc. is a leading Canadian fintech company based in Toronto. Serving over 3 million clients and managing more than $100 billion in assets, Wealthsimple focuses on making financial services straightforward, transparent, and affordable. The team values innovation, ownership, and a genuine commitment to clients. For more about the company's values and work environment, visit the Culture Manual and careers page. Role Overview: Senior Technical Specialist - Corporate Security This full-time, on-site position is based in Toronto and requires presence in the office five days a week. The Senior Technical Specialist will lead and improve Wealthsimple’s Physical Protection System (PPS). The role centers on ensuring the effectiveness and security of all technical physical security measures, including access control, video surveillance, and intrusion detection systems. Day-to-day work involves managing technical projects from start to finish, maintaining strong partnerships with security integrators, and serving as the subject matter expert for Genetec Security Centre across all corporate locations. Staying current with security technologies, industry standards, and emerging threats is essential to proactively identify and address risks. What You Will Do Oversee all aspects of the Physical Protection System (PPS), using Genetec Security Centre as the main platform. This includes system configuration, maintenance, troubleshooting, and performance optimization across multiple sites. Serve as the primary contact for PPS issues. Conduct root cause analysis and work with the security integrator and internal IT teams to resolve defects. Manage and strengthen the relationship with Wealthsimple’s security integrator, ensuring service level agreements (SLAs) and quality standards are met. Who Thrives in This Role This position calls for a detail-oriented professional with deep technical knowledge, strong project management abilities, and clear communication skills across teams and departments.

Sales at TRACTIANJoin the dynamic Sales team at Tractian, the driving force behind our revenue growth. We are committed to generating new opportunities, acquiring prestigious clients such as Hyundai, Bosch, and Kraft Heinz, and enhancing relationships with our existing accounts. With strong backing from strategic investors experienced in building unicorns, Tractian is on the verge of establishing new benchmarks in industrial technology. Recognized on the Forbes AI 50 list in 2024 and ranked in the 98th percentile by RepVue for inbound leads, we provide exceptional value by boosting machine reliability, delivering immediate ROI, and achieving world-class revenue retention that rivals the best in the tech industry. At Tractian, we celebrate top performers through recognition, rewards, and empowerment to exceed their goals.What you'll doAs a Mid-Market Account Executive at Tractian, your primary objective will be to accelerate revenue growth by acquiring new customers and expanding within our existing mid-market accounts. You will handle a high-velocity sales pipeline, foster strong customer relationships, and identify opportunities for upselling and cross-selling as customers enhance their utilization of Tractian’s platform.Your efforts will be focused on consistently delivering value to our customers, meeting revenue targets, and contributing to Tractian’s ongoing growth and market expansion.