About the job
Miratech seeks an ITSM/ITIL Architect with experience designing and implementing IT Service Management solutions. This Toronto-based role centers on creating systems that follow ITIL standards and support stronger service delivery and operational efficiency.
Role overview
The architect will shape and refine IT service processes, ensuring they align with recognized ITIL best practices. Working closely with various teams, this position helps connect IT services with broader business goals.
What you will do
- Design ITSM solutions grounded in ITIL methodologies
- Implement and improve IT service management processes
- Work with colleagues to ensure IT services meet business requirements
Location
This position is located in Toronto.
