Stores Onboarding Manager for Grocery & Retail

Bolt is seeking a Stores Onboarding Manager for Grocery & Retail to guide enterprise merchants through a smooth start on our marketplace. This role is based in Tallinn, Estonia and centers on helping grocery and retail partners succeed from their first day on the platform. Role overview The Stores Onboarding Manager oversees the entire onboarding journey for new merchants. Each launch should be seamless, efficient, and delivered on schedule. The position involves refining and standardizing onboarding practices, as well as introducing new product solutions to improve the merchant experience. What you will do Manage the end-to-end onboarding process for enterprise grocery and retail merchants Ensure every merchant launch is efficient and meets timelines Develop and implement standardized onboarding practices Integrate product solutions to streamline onboarding and support merchant success Our workplace Bolt values an inclusive environment where people from all backgrounds are welcome. The company supports diversity regardless of race, color, religion, gender identity, sexual orientation, age, or disability. With a mission to create people-centric cities and a presence in over 50 countries, Bolt offers a chance to contribute to a growing technology company.

Bolt is looking for a Store Operations Manager to drive operational excellence for Grocery and Retail merchants in Tallinn, Estonia. This position focuses on improving consistency and quality across store operations to deliver a smooth customer experience. Role overview This role centers on standardizing how stores operate on the Bolt platform. Key areas include managing store hours, preparing for holidays, supporting customers, and refining refund processes. The Store Operations Manager will play a central role in shaping clear guidelines and developing scalable Standard Operating Procedures (SOPs) to address recurring challenges. What you will do Lead initiatives to ensure high-quality execution across Grocery and Retail merchants. Standardize operational practices, including store hours and holiday readiness. Enhance customer support and streamline refund processes. Create and implement SOPs to solve common operational issues and improve performance. Requirements Experience in store operations, grocery, or retail management. Strong ability to develop and standardize processes. Focus on delivering a seamless customer experience.

Bolt is looking for a Head of Store Operations (Grocery & Retail) to drive operational excellence in Tallinn, Estonia. This role shapes the foundation of Bolt’s marketplace, focusing on building and scaling store operations as the company continues rapid growth across Europe and Africa. With a customer base of over 200 million in more than 50 countries, Bolt relies on strong operational leadership to maintain high standards and deliver on its mission to transform urban spaces. The Head of Store Operations will play a key part in this journey, ensuring both merchants and customers receive outstanding service. Role overview Develop and execute operational strategies for the grocery and retail marketplace. Lead merchant onboarding and maintain high catalog quality. Enhance customer support processes and improve order reliability. Implement global merchant enablement strategies and scalable processes. Create playbooks and governance frameworks to meet and exceed operational KPIs. What you will bring Experience crafting and executing operational strategies in a marketplace or retail setting. Ability to develop processes that support merchant excellence and customer satisfaction. Strong leadership skills to guide teams and scale operations efficiently. Bolt values an inclusive workplace and welcomes individuals from all backgrounds. This position offers the chance to make a significant impact as the company continues to expand.

Bolt is looking for a Sales Operations Manager to support the Grocery & Retail division in Tallinn, Estonia. This position focuses on shaping and improving the sales operational model, working directly with sales teams and regional managers to build a structured, data-driven approach that supports long-term growth. Role overview This role centers on defining, scaling, and optimizing sales operations. The Sales Operations Manager will help establish processes and frameworks that enable the sales organization to perform at its best. Collaboration with both sales teams and regional leaders is essential to ensure alignment and efficiency. What you will do Develop and refine sales operations strategies for the Grocery & Retail division Work closely with sales teams and regional managers to implement structured, data-driven processes Support the division’s growth by optimizing operational models Workplace culture Bolt values diversity and encourages an inclusive environment. The company’s mission is to make cities more accessible for people, supporting a workplace where everyone’s background and perspective are respected.

Bolt is looking for a Catalog Operations Manager for Grocery & Retail to lead efforts in improving catalog quality for merchants on Bolt Food. Based in Tallinn, this role focuses on making sure that product listings reflect what is truly available in stores. Role overview This position centers on maintaining accurate SKUs, improving how products are found on the platform, and raising the overall quality of menus. The Catalog Operations Manager will work to ensure that customers see reliable, up-to-date information when browsing grocery and retail offerings. Key responsibilities Oversee catalog operations for Grocery & Retail merchants Drive improvements in SKU accuracy and product discoverability Uphold high standards for menu and product data quality Location This role is based in Tallinn, Estonia.

Bolt is looking for a Strategic Business Development Manager to focus on Grocery and Retail partnerships in Tallinn, Estonia. This position centers on building and growing relationships with partners across the Estonian market. Role overview This role covers the entire partner lifecycle: identifying potential partners, engaging them, activating new collaborations, and supporting ongoing performance. The position works closely with both internal teams and external stakeholders to advance Bolt’s retail strategy in Estonia. The aim is to deliver strong results for both partners and customers. Key responsibilities Identify and approach new grocery and retail partners in Estonia Manage activation and onboarding of partners Enhance partner performance through ongoing support Collaborate with internal teams to align on strategy and execution What we look for Commercial awareness and strategic thinking Strong operational skills Clear and effective communication Interest in developing new solutions in the grocery and retail sector This role offers the chance to help expand Bolt Market across Europe and Africa, contributing to the evolution of grocery and retail experiences.

Join Our Team as a Merchant Growth Manager!At Bolt, we are seeking a dynamic Merchant Growth Manager to empower our Grocery & Retail partners to achieve accelerated growth and enhanced performance on our innovative platform. This exciting position will primarily focus on driving same-store demand growth by identifying strategic levers, optimizing merchant performance, and translating insights into scalable actions.In this hands-on role, you will collaborate closely with cross-functional teams, including Leadership, Account Management, Country Operations, Commercial, Marketing, Product, and Support, to take initiatives from conception to execution. If you possess a blend of strategic insight, commercial acumen, and robust execution capabilities, we want to hear from you!

Join Bolt as a Senior Global Business Development Manager, where you will spearhead impactful international partnerships and explore new avenues for growth among enterprise-level grocers and retailers in both established and emerging markets. This role is dedicated to forging new business opportunities by identifying, structuring, and closing complex international deals that significantly enhance our Gross Merchandise Value (GMV) and facilitate extensive, multi-location rollouts.As a key player, you will manage the complete deal lifecycle from opportunity identification and strategic positioning through negotiation and contract finalization to launch. You will collaborate closely with leadership and cross-functional teams, including Commercial, Finance, Legal, Product, Operations, and Local Markets, ensuring that each partnership is primed for long-term success before transitioning it to ongoing management.This highly strategic and execution-oriented position is tailored for those who thrive in navigating ambiguity, leading sophisticated negotiations, and transforming ambitious partnerships into meaningful business outcomes.

Bolt Market is seeking a motivated Commercial Manager to lead and enhance our grocery commercial performance in Tallinn, Estonia. In this pivotal role, you'll be responsible for shaping assortment, pricing, promotions, and supplier strategies to ensure an outstanding customer experience while driving sustainable revenue and profitability.You'll collaborate closely with the Senior Commercial Manager and cross-functional teams to implement local commercial strategies aligned with our global objectives, leveraging strong commercial acumen and data-driven decision-making.

Join the dynamic team at Genius Sports as a Sports Customer Onboarding Specialist. In this pivotal role, you will be responsible for ensuring a seamless onboarding experience for our clients in the sports industry. Your expertise will guide customers through the setup process, helping them leverage our cutting-edge sports technology solutions. You will collaborate closely with various teams to ensure our clients receive outstanding support and engagement from day one.

Join Bolt as a Senior Business Analyst!Are you ready to make a significant impact in the world of online grocery shopping? We are seeking a highly skilled Senior Business Analyst to lead performance analysis, create insightful dashboards, and drive strategic initiatives across our headquarters and local teams. Your expertise will help shape the future of grocery shopping in our diverse markets. Please note: We are only hiring locally in Warsaw. If you are currently outside of Warsaw but are interested in this role, we invite you to consider applying for the position in Tallinn, Estonia, where relocation support will be provided by Bolt.

Role overview H&M Group seeks a Poe Juhataja for its Tallinn store. This full-time role takes responsibility for daily operations, ensuring the shop runs smoothly and customers feel welcome. The position plays a key part in creating an efficient and inviting shopping environment. What you will do Manage all areas of store operations Support and guide the store team Uphold high standards for customer service Work toward meeting sales targets Contribute to a positive shopping experience Requirements Background in retail management Strong leadership and communication abilities Dedication to excellent customer service Skill in motivating a team This position shapes the daily rhythm of the store and supports both customers and colleagues.

Join Playtech as a Technical Project Manager and take the lead in driving innovative projects within our Core Professional Services department. In this role, you will oversee project lifecycles, ensuring timely delivery and adherence to quality standards. Your expertise will guide teams through technical challenges, fostering collaboration and effective communication.

Join our dynamic Rides division as a Corporate Development Manager in Tallinn, Estonia. You will report directly to the Head of Deal Execution, Franchise & Partner Markets, playing a crucial role in our strategic growth initiatives.At Bolt, we are proud to serve over 200 million customers across more than 50 countries, making us one of the fastest-growing tech companies in Europe and Africa. Our success is driven by our people, and we strive to foster an inclusive environment where everyone can thrive, regardless of race, color, religion, gender identity, sexual orientation, age, or disability. Our mission is clear: to transform cities into spaces designed for people, not cars. We invite you to be a part of this journey!In your role, you will lead the execution of strategic deals throughout the entire transaction lifecycle—from sourcing and evaluating opportunities to structuring, negotiating, and closing agreements with prospective franchise and partner market owners.

Are you a passionate and results-oriented professional with a keen analytical mind? Bolt is seeking an Ads & Monetisation Manager to drive our rapidly expanding business in Tallinn, Estonia.At Bolt, we pride ourselves on being one of the fastest-growing tech companies in Europe and Africa, serving over 200 million customers across more than 50 countries. Our success is rooted in our diverse team and inclusive culture, where everyone is welcome, regardless of their background.Your mission will be to transform urban spaces for people, not cars. Join us in making this vision a reality!About the Role:As the Ads & Monetisation Manager, you will play a pivotal role in scaling our monetisation efforts. You will bridge the gap between commercial strategy, product development, and data analysis, leading initiatives from conception to execution. Your responsibilities will include creating launch strategies, developing playbooks, and establishing measurement frameworks to enhance our growth products.Your contributions will significantly impact our Restaurant and Grocery partners by enhancing their visibility and performance. With your analytical skills and business acumen, you will define success metrics and establish operational rhythms that will keep our monetisation engine running smoothly.Initially, you will work as an individual contributor, but this role is designed for growth. You will have the opportunity to lead projects, manage rollouts, and eventually build a dedicated team as we expand our Ads & Monetisation capabilities. This position offers a unique chance to influence merchant outcomes and Bolt’s overall performance.

We are seeking a talented and experienced Program Manager to join our dynamic Central Operations team at Bolt.As a key player in our organization, you will oversee the execution of our Scheduled Rides (SR) programs, driving towards success through collaboration and strategic leadership.Your responsibilities will include developing and managing comprehensive program plans, mitigating risks, and adapting to evolving circumstances to ensure we achieve measurable results.

Bolt Technology OÜ is looking for a Strategy and Operations Manager to join the Autonomous Driving team in Tallinn, Estonia. This position plays a central part in driving strategic and operational efforts within one of Bolt’s most ambitious programs. Role overview The Strategy and Operations Manager will support key decision-making, financial planning, and project management for the autonomous mobility program. This role involves working with teams across the company to help move Bolt’s vision for autonomous mobility forward. What you will do Lead strategic and operational initiatives for the Autonomous Driving team Participate in financial planning and analysis Manage cross-functional projects to support program goals Contribute to important decisions shaping the future of autonomous mobility About Bolt Bolt serves over 200 million customers in more than 50 countries. The company is committed to building people-friendly cities and values an inclusive workplace where everyone is respected and supported.

Playtech is looking for an Infrastructure Core Project Manager to join the Core Professional Services team in either Tartu or Tallinn. This full-time position involves leading projects that support the company’s core infrastructure and services. Role overview The Infrastructure Core Project Manager oversees the planning, execution, and delivery of key projects. The role requires coordinating teams and resources to meet project goals, while making sure each project aligns with Playtech’s broader strategic objectives. Attention to quality and timely delivery is essential. What you will do Manage end-to-end project lifecycles, from initial planning through to completion Track progress and resolve issues to keep projects on schedule Work closely with stakeholders to ensure project goals match business needs Deliver results that support Playtech’s operational priorities Location This position is based in Tartu or Tallinn.

Join Playtech as a Business Project Manager and play a pivotal role in driving our development initiatives. You will be responsible for managing projects from inception to completion, ensuring that they align with our strategic goals and deliver value to our stakeholders. Your ability to communicate effectively and collaborate with cross-functional teams will be essential for success in this position.

Join our dynamic HQ Marketing team as a Project Manager - Marketing, where you'll play a pivotal role in driving strategic initiatives across the Baltics and beyond.This position is tailored for individuals who excel in project planning, coordination, and budget management. Your mission will be to ensure seamless collaboration between our headquarters and local marketing teams, enhancing our growth strategies.