Forward Deployment Engineer

Dialpad Inc. develops an AI-powered business communications platform that combines calling, messaging, meetings, and contact center tools. The system provides real-time insights during conversations, helping organizations make smarter decisions as they work. Over 70,000 organizations worldwide, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to strengthen customer relationships with immediate, AI-driven support. Dialpad is committed to advancing intelligent agents in business communications. The DAART initiative (Dialpad Agentic AI in Real Time) focuses on automating workflows, resolving customer issues as they arise, and supporting revenue growth during live conversations. For more information, visit dialpad.com. How Dialpad works AI is at the core of everyday work at Dialpad. Employees use advanced AI tools to streamline tasks, encourage creativity, and improve productivity. Every conversation, whether with clients or internally, is seen as a valuable source of insight, with the platform designed to turn these discussions into practical actions. Values Dialpad seeks Dialpad looks for people who are curious and set high standards for themselves. The company values ambition and encourages everyone to do their best work. Core values include: Scrappy Curious Optimistic Persistent Empathetic

About Our TeamJoin OpenAI’s innovative Forward Deployed Engineering team, where we collaborate with clients to transform groundbreaking research into robust production systems. We thrive at the nexus of customer service and core platform development.Role OverviewAs a Forward Deployed Engineer (FDE), you will spearhead intricate end-to-end deployments of cutting-edge models in collaboration with our most strategic partners. You will be responsible for discovery, technical scoping, system design, implementation, and production rollout, working closely with customer engineering and domain teams.Your success will be gauged by production adoption, tangible workflow impacts, and evaluative feedback that shapes product and model trajectories. You will collaborate with our Product, Research, Partnerships, Governance, Risk, Compliance, Security, and Go-to-Market teams.This position is located in Sydney and follows a hybrid work model, requiring three days in the office per week. We also provide relocation assistance, and travel may be required up to 50% of the time.Key ResponsibilitiesLead technical delivery across multiple deployments from initial prototype to stable production.Develop full-stack systems that create customer value and enhance our learning processes.Work closely with customer teams to understand their requirements and facilitate the adoption of your solutions.Define project scope, sequence deliveries, and proactively address any blockers.Balance trade-offs among scope, speed, and quality while adjusting plans to ensure successful delivery.Contribute directly to the codebase when clarity or progress necessitates it.Document effective workflows into tools, playbooks, or constructs for broader use.Provide field feedback that informs Research and Product teams on model performance and areas for improvement.Foster team alignment through clear communication and follow-through.Ideal Candidate ProfilePossess 5+ years of engineering or technical deployment experience with a customer-facing focus.Demonstrated ability to scope and deliver complex systems in dynamic or uncertain environments.Proficient in writing and reviewing production-grade code across frontend and backend, utilizing Python, JavaScript, or similar languages.

Location : Sydney, Australia (Hybrid - Travel to customer office)About Us At Relevance AI, we are on a mission to revolutionize the AI workforce, empowering teams to leverage AI agents that think, act, and collaborate like industry experts.Our platform enables anyone to create and manage intelligent agents that streamline workflows, facilitate decision-making, and enhance collaboration—all within a unified ecosystem. We proudly support leading organizations such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard, helping them achieve operational excellence across marketing and sales.Backed by prominent investors including Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, we successfully raised our Series B in April 2025, fueling our growth and advancing the field of agentic automation.With headquarters in San Francisco and Sydney, we operate in a hybrid model that values curiosity, collaboration, and execution—we think big, move fast, and achieve success together.This year, we were honored to be recognized as LinkedIn’s #1 Startup in Australia.If you are eager to shape the future of AI, we invite you to join our team.The Role As a Forward Deployed Engineer, you will collaborate closely with our strategic enterprise clients to drive the adoption and impact of our AI platform.Your role will involve embedding with client teams, sometimes for extended periods, to analyze their workflows, prototype innovative solutions, and implement high-value use cases that accelerate their transformation. This position requires travel.As a vital link between pre-sales and post-sales, you will work alongside Account Executives to identify new opportunities, execute technical implementations, and ensure that customers derive lasting value from our offerings. This hands-on, consultative role combines technical expertise with customer empathy and business insight.Your Impact Act as the dedicated Solutions Engineer for key enterprise accounts, working alongside client teams to foster adoption, achieve measurable results, and facilitate expansion.Collaborate with Account Executives, Solution Engineers, and other team members to drive project success and deliver high-quality implementations.

Join Aircall, an innovative AI-driven customer communications platform, empowering over 22,000 businesses globally to enhance revenue, expedite issue resolution, and scale customer-facing teams. We are revolutionizing customer communications by uniting voice, SMS, WhatsApp, and AI into a single, cohesive workspace.Our growth is fueled by a straightforward principle: enable teams to work smarter, not harder. With features like our AI Voice Agent automating routine calls, AI Assist optimizing post-call tasks, and AI Assist Pro providing real-time support, we empower individuals to excel in their roles. This leads to increased revenue, quicker resolutions, and teams that can confidently expand.Headquartered in Paris, with a robust presence in North America anchored in Seattle and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, Aircall has developed a product that customers adore and a rapidly scaling business, supported by top-tier investors and driven by swift AI advancements across various product lines.At Aircall, you'll become part of a dynamic company. We are ambitious, product-oriented, and results-driven, characterized by visible impact, quick decision-making, and genuine growth.Our Work Culture at Aircall: We prioritize customer satisfaction, leverage data to drive decisions, and focus on delivering significant outcomes. We value ownership, ongoing learning, and a swift approach. If you thrive in a collaborative, fast-paced environment where trust and impact are paramount, you will find your place here.Team OverviewThe Forward Deployed Engineering team at Aircall integrates our cutting-edge AI Agents technology with real-world SMB workflows. We transform possibilities into practical solutions, enhancing customer experiences, increasing productivity, and unlocking new business opportunities. Collaborating across Product, Engineering, Sales, Solutions, and Customer Success, our team guarantees that every deployment yields measurable results. This active role sits at the crossroads of technical consulting, project leadership, and AI adoption strategy. While you don't need to be a full-time software engineer, proficiency in APIs, strong project management skills, and a passion for continuous learning, building, and scaling new models are essential to empower both customers and colleagues.Role Overview

Join Databricks as a Forward Deployed Engineer (FDE), where you will work closely with our most strategic clients to architect and implement customized full-stack applications and solutions on the Databricks Data Intelligence Platform, as well as other prevalent software frameworks. You will take charge of the architecture, guide design choices, and execute comprehensive systems that integrate data engineering, AI, and application development. This role is hands-on and customer-facing, ideal for software engineers, developers, and innovators who excel at the intersection of technology and business impact. The perfect candidate will possess a blend of engineering skills, flexibility, curiosity, and a fervor for addressing intricate challenges that yield quantifiable results. Your Impact: Architecture Ownership: Lead the architectural and design phases, ensuring that solutions are secure, scalable, and meet both customer requirements and Databricks best practices. Application Engineering: Create and develop applications that encompass backend, frontend, and integrations, bringing data and AI to life for enterprise users utilizing the Databricks platform. Solution Delivery: Deliver high-quality production systems, from data ingestion and transformation to ML/AI model integration and user-facing applications. Customer Engagement: Embed within customer teams, collaborating with stakeholders from technical professionals to executives to deeply understand their challenges and provide impactful solutions. Cross-Functional Collaboration: Work alongside Sales, Product, and Field Engineering to ensure a smooth customer journey from pre-sales to post-deployment. Reusable Assets & Scale: Contribute to accelerators, frameworks, and best practices that enhance impact across accounts and shape the Databricks product roadmap.

The AI Forward Deployed Engineering (AI FDE) team at Databricks is a distinguished group dedicated to delivering cutting-edge AI solutions directly to our clients. Our mission is to empower customers to design and implement innovative AI applications that set new industry standards. By collaborating cross-functionally with engineering, product teams, and internal experts, we strategically enhance our clients' capabilities in the rapidly evolving fields of Generative AI, LLMOps, and Machine Learning. If you thrive on customer engagement, teamwork, and staying ahead of GenAI trends, this team is the perfect fit for you. Remote work options are available.

Join Us in Shaping the Future!For nearly 60 years, Coates Group has empowered leading brands to forge meaningful connections with their customers. While we take pride in our achievements, we are just getting started!As a global technology leader, we are committed to crafting dynamic, personalized, and engaging customer experiences through our cutting-edge digital hardware, proprietary content management systems, and industry-leading signage solutions. If you've enjoyed an in-store or drive-thru experience at McDonald's in recent years, you’ve likely interacted with our innovative digital solutions. With a presence in over 50 global markets and nine offices worldwide, our headquarters remains proudly in Sydney, Australia.At Coates Group, we embody the values of a family-owned business combined with the innovative spirit of a start-up, driving our mission of Creating Connections. Empowering Partnerships. Always Evolving. Through our dedication to creativity and hard work, we have established ourselves as industry leaders, having earned numerous awards and accomplished record-breaking feats, while consistently focusing on growth and evolution. We are honored to be a two-time Australia Good Design Award winner and have successfully completed the largest hardware deployment in Quick Service Restaurant history.Our team is made up of curious, charismatic, and authentic individuals who celebrate and leverage diversity. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators, and over-achievers. Together, we are transforming how leading brands utilize technology to enhance customer experiences.The Director of Hardware Deployment Services will be responsible for ensuring the successful execution of all hardware installation and field deployment projects throughout the ANZ and International Market Region. This pivotal role entails leading the Installation and Field Operations teams, overseeing the physical deployment of hardware systems, and managing on-site implementations while fostering cross-functional alignment to guarantee timely, efficient, and profitable project delivery.Your primary responsibilities will include driving operational excellence across the entire hardware installation lifecycle—from initial site assessments and equipment staging to final commissioning and client handover. You will manage field technicians, coordinate with logistics and supply chain teams, and ensure all installations meet quality standards and client specifications.Key responsibilities also encompass monitoring and reporting project financial performance, promoting continuous improvement in installation methodologies, and delivering exceptional client experiences throughout the hardware deployment process.

Join Us in Shaping the FutureFor nearly 60 years, we have empowered leading brands to forge meaningful connections with their customers. While we celebrate our accomplishments, we are just beginning our journey!As a global technology firm, we specialize in crafting dynamic, personalized, and engaging customer experiences. Our innovative digital hardware, proprietary content management system, and cutting-edge signage solutions are at the forefront of this mission. If you've dined at McDonald's in the last few years, you’ve likely interacted with our transformative digital solutions. Operating in over 50 global markets from our headquarters in Sydney, Australia, we are committed to innovation and excellence.At Coates Group, we embrace the values of a family-owned enterprise combined with the innovative vigor of a startup, driving our purpose forward - Creating Connections. Empowering Partnerships. Always Evolving. Our dedication, creativity, and hard work have established us as industry leaders, recognized with multiple awards, including the prestigious Australia Good Design Award, and successfully executing the largest hardware deployment in Quick Service Restaurant history.We pride ourselves on our team of curious, charismatic, and authentic individuals who celebrate diversity and inclusivity. As a united Crew, we are revolutionizing how top brands utilize technology to enhance customer experiences.The Deployment Specialist will oversee all transactional and logistical aspects of hardware product deployment, ensuring timely and complete site installations. This role involves managing schedules, engaging third-party installers, handling documentation, facilitating stakeholder communication, and resolving escalations efficiently.

About MistralMistral AI is driven by the belief that artificial intelligence can revolutionize the way we work, simplifying tasks, saving precious time, and boosting creativity and learning. Our technology integrates effortlessly into everyday workflows.We are committed to democratizing AI through high-performance, open-source models and innovative solutions tailored for enterprises, whether on-premises or in the cloud. Our offerings, including 'le Chat', serve as a personal AI assistant for both professional and personal use.As a dynamic and collaborative team, we are passionate about the transformative potential of AI in society. Our diverse workforce thrives in competitive environments and is dedicated to driving innovation. With team members distributed across France, the USA, the UK, Germany, and Singapore, we embody creativity, humility, and a strong team spirit.Join us at Mistral to be part of a pioneering company that is shaping the future of AI. Together, we can create a significant impact. Learn more about our culture at https://mistral.ai/careers.Role Overview: AI Deployment StrategistIn the role of AI Deployment Strategist, you will spearhead the adoption and deployment of Mistral’s AI solutions, collaborating closely with clients from initial strategic vision through to successful production implementation. This position sits at the nexus of business strategy, AI innovation, and practical deployment, ensuring our clients achieve transformative results.You will work alongside senior executives to craft AI roadmaps, partner with the Applied AI team to implement solutions in production, and facilitate smooth transitions from presales to postsales. Your contributions will directly influence customer success, bridging the divide between strategic planning and operational execution.This position is perfect for individuals who thrive in fast-paced settings, enjoy tackling complex business challenges, and are passionate about translating AI potential into tangible real-world results.Key ResponsibilitiesStrategic Discovery & Vision Setting• Facilitate executive-level workshops to uncover business challenges and identify opportunities where Mistral’s AI can create substantial improvements.• Collaborate with teams to design and execute tailored AI strategies that align with client objectives.

Role Overview Lorikeet is hiring a Forward Deployed Product Manager based in Sydney, Australia. This role centers on guiding product direction and execution alongside cross-functional teams. The position calls for someone who can listen to customers, spot their needs, and turn those insights into clear product roadmaps. What You Will Do Collaborate with engineering, design, and other teams to define and deliver product features Gather feedback from clients and stakeholders to inform product decisions Translate customer needs into actionable plans and priorities Help shape Lorikeet’s product strategy and contribute to ongoing improvements About Lorikeet Lorikeet builds technology products for clients who expect more from their tools. The company’s Sydney headquarters serves as the hub for product development and innovation.

About HappyRobotHappyRobot is a pioneering AI-native operating system designed to revolutionize the real economy. Our technology bridges the gap between intelligence and action, enabling businesses to manage complex, mission-critical operations autonomously. By leveraging real-time insights, specialized AI agents, and orchestrating intelligence, we empower enterprises to optimize their operations and enhance efficiency.Our AI OS continuously evolves, compounding knowledge and optimizing processes at every level. We are initially focusing on supply chain and industrial-scale operations, where resilience, speed, and ongoing improvement are paramount. This allows human teams to concentrate on strategic, creative, and other high-value tasks.To learn more about our vision, check out our Manifesto. HappyRobot has successfully raised $62M in funding, including a recent $44M Series B round in September 2025, with support from esteemed investors such as Y Combinator (YC), Andreessen Horowitz (a16z), and Base10. These partners share our mission to transform enterprise operations. We are committed to building a world-class team of driven professionals with exceptional problem-solving skills and a passion for innovation in a dynamic, high-intensity environment. If this aligns with your ambitions, we invite you to join us at HappyRobot.Role OverviewWe are seeking a Founding Forward Deployed Engineer to become a key member of our Australia team. As our first technical hire in the region and the second team member locally, you will collaborate closely with the Country General Manager to shape how HappyRobot operates and scales in Australia.In this role, you will leverage your strong technical skills and exceptional communication abilities to engage directly with enterprise clients, designing, deploying, and optimizing AI workers within their operations.Your responsibilities will extend beyond delivering high-quality AI deployments; you will also play a crucial role in establishing our local playbook. This includes defining customer onboarding processes, deploying AI workers, creating feedback mechanisms for product enhancement, and laying the groundwork for future hires in the region. At HappyRobot, you will experience a culture free from bureaucracy and rigid hierarchies. We are builders at heart—we execute, deliver, take ownership, and prioritize customer outcomes.

Join a Revolutionary CompanyPalantir Technologies is at the forefront of crafting innovative software that transforms how organizations leverage data for critical decision-making and operational efficiency. Our cutting-edge platforms empower partners to tackle complex challenges, from developing life-saving pharmaceuticals to predicting supply chain disruptions and aiding in the recovery of missing children.Position OverviewAs a Forward Deployed Software Engineer (FDSE), you will engage directly with clients to swiftly identify their most pressing challenges and devise data-driven solutions. Our clients depend on Palantir’s technology for their essential operations, often starting with open-ended inquiries such as “What is causing our flight delays?” or “How can we enhance our detection of money laundering activities?” In this role, you will utilize your analytical skills, creativity, and technical expertise to help organizations harness their data for meaningful impact. You will gain unique insights into pivotal industries and institutions.FDSEs operate similarly to startup CTOs, working in small, agile teams with considerable autonomy, overseeing the full lifecycle of high-stakes projects. Your responsibilities may include collaborating on architectural designs with fellow engineers, managing vast datasets, developing custom web applications, engaging with customer executives, and formulating strategic plans for your team.If you're aspiring to be an entrepreneur or a leader in engineering, Palantir offers an unparalleled environment with exceptional colleagues to foster your growth. You'll learn to dissect complex problems and comprehend the implications of various solutions. You'll explore new technologies and programming languages, and even contribute to their development. Working independently within a supportive community will enable you to make impactful decisions as you evolve professionally.

Anduril Industries is at the forefront of defense technology innovation, dedicated to enhancing military capabilities for the U.S. and allied forces. We are revolutionizing the defense sector by integrating cutting-edge technology and modern business practices, fundamentally transforming how military systems are conceived, developed, and delivered. Our advanced systems leverage Lattice OS, an AI-driven operating platform that synthesizes vast data streams into a dynamic, real-time 3D command and control interface. As we navigate a new era of global strategic competition, Anduril is committed to deploying state-of-the-art autonomy, AI, computer vision, sensor fusion, and networking technologies to military operations in mere months, not years. **ABOUT THE TEAM** Join our Analytics team, where we are tasked with structuring internal data into reusable frameworks that encapsulate Anduril’s operations. Our work involves creating workflows, dashboards, and metrics that enhance decision-making speed and accuracy. You will collaborate with cross-functional stakeholders to gain deep insights into Anduril’s functioning and develop a digital twin of our operational processes. **ABOUT THE JOB** We seek individuals who are passionate about ontologies—those who enjoy defining domains and crafting the code that activates these models. If you are excited about pioneering the next wave of defense technology and have a knack for building clear and efficient data models, we want to hear from you. This role prioritizes speed and innovation, encouraging you to explore the potential of analytics beyond traditional dashboards. As the inaugural team member in Australia, you will play a pivotal role in shaping the team's direction and influence its impact on our operations. **WHAT YOU'LL DO** - Lead the development of Anduril’s ontology for Australia, focusing on key areas such as Finance, Supply Chain, Manufacturing, Personnel, and Sustainment. - Collaborate with stakeholders to gather requirements and create secure, timely, accurate, trusted, and extensible data models through coding. - Identify data-driven problems and proactively engage with the organization to implement effective solutions. - Serve as a trusted advisor to Anduril leadership, supporting them in optimizing their operations.

Join Braze as a Forward-Deployed Data Scientist II, where you will leverage data science to deliver impactful solutions that enhance customer engagement. You will work closely with cross-functional teams to analyze data, develop predictive models, and implement data-driven strategies that align with our mission.

Join Braze as a Forward-Deployed Data Scientist II and play a vital role in transforming data into actionable insights that drive business strategies. You will work alongside cross-functional teams to implement advanced analytics and machine learning solutions that enhance customer engagement and optimize product performance.

Role Overview Stripe is hiring a Forward Deployed AI Accelerator for Marketing in Singapore or Sydney. This role focuses on applying artificial intelligence to improve marketing strategies and outcomes. What You Will Do Work with cross-functional teams to bring AI solutions into marketing projects Help integrate AI tools that support better customer engagement Support efforts to optimize marketing performance using advanced technology Location This position is based in Singapore or Sydney.

AECOM is hiring an Engineering Geologist / Geotechnical Engineer I in Sydney. This position plays a key part in delivering infrastructure and environmental sustainability projects throughout the region. Main responsibilities Assess site conditions by applying geological and geotechnical methods Carry out field investigations and interpret collected data Prepare recommendations to guide project planning and execution Collaborate with colleagues from various disciplines to achieve project objectives Teamwork and contribution Working within a multidisciplinary team, this role directly supports the success of engineering projects and the ongoing development of Sydney’s infrastructure. The work performed helps inform decisions that impact both project outcomes and the broader community.

At Neara, we are redefining the future of energy management. Imagine the ability to simulate and analyze the resilience of an entire power grid against extreme weather events before they happen. We are at the forefront of this innovation, employing cutting-edge machine learning technology to create engineering-grade, physics-enabled digital twins of electricity grids across four continents. This empowers asset owners to address their most pressing challenges and implement the most effective solutions across vast networks of infrastructure.Through our advanced simulations, we enable some of the world’s largest utilities to identify risks, optimize investments, and contribute to a more robust global energy future. Our team comprises passionate individuals dedicated to making a real-world impact by leveraging AI and machine learning to enhance everything from data classification to intricate scenario analyses. We have cultivated a vibrant culture of innovation where each team member takes ownership of our mission, and we are on the lookout for intelligent, creative individuals to help us expand our influence globally.As the Lead Engineer for Engineering Productivity, you will be pivotal in enhancing the performance and reliability of our development processes, ultimately improving the satisfaction and efficiency of our Software and Machine Learning engineers. Your focus will be on modernizing our systems to facilitate an AI-driven, resilient, and scalable platform.In this role, you will work collaboratively to design and implement state-of-the-art CI/CD pipelines, improve developer experience, shorten feedback loops, and integrate security and reliability into the development lifecycle. Your success will be defined by the happiness of our engineers, accelerated iterations, safer deployments, and an engineering organization that scales smoothly.You will also play a vital role in educating and empowering our engineering team with new tools and best practices, enabling them to build upon your initiatives for further scalability. Mentorship will be a key aspect of your role, fostering a collaborative and innovative environment that encourages continuous learning and personal growth.Join us at Neara, where your ideas are valued, your development is prioritized, and your successes are celebrated. If you have a results-driven mindset and are motivated to make a difference, we want to hear from you.

Join Canva as a Senior Engineering Manager in our Business Solutions Engineering team! In this pivotal role, you will lead a talented group of engineers to develop innovative solutions that empower businesses to thrive using our platform. Your expertise will guide the team in delivering high-quality software products while fostering a culture of collaboration, creativity, and continuous improvement.

Transform the Future of WorkImagine spearheading engineering teams that drive platforms utilized by 80 million users worldwide. Visualize yourself designing systems that have revolutionized business operations, from the largest freelancing marketplace to a payment ecosystem that safeguards over US$7 billion in transactions.This is your opportunity to join Freelancer (ASX: FLN) and lead engineering efforts for industry-defining platforms:Freelancer: A thirteen-time Webby Award winner and the heart of online work.Escrow.com: The internet’s trust layer, protecting billions in transactions.LoadShift: Australia’s freight revolution, transporting more tonnage than the distance to the moon on weekdays.You will excel in this role if you: Dream in systems, think in architecture, and believe that excellent engineering addresses real-world problems at scale, not just merely writing code.Lead exceptional engineering talent across six continents, from Sydney to San Francisco. Our culture champions technical excellence, thrives on swift iterations, and measures success by the impact achieved.Are you ready to create products that make a difference for millions?As the Director of Engineering, you will:Build and scale high-performing engineering teams that deploy production code multiple times a day, fostering a culture of ownership, quality, and continuous improvement across globally distributed teams.Drive the technical vision and execution by collaborating with engineering teams to develop roadmaps, establish delivery goals, and meet them within ambitious timelines while upholding our reputation for reliability at internet scale.Architect for impact by engaging directly with senior architects to contribute to technical plans and designs that tackle complex distributed systems challenges across messaging, payments, translations, and notification systems processing millions of events every hour.Lead through influence by effectively communicating with stakeholders across the organization, from product managers to C-suite executives, translating technical complexities into business value and strategic decisions.Elevate engineering excellence by establishing and practicing world-class engineering habits, maintaining high standards of software quality through code reviews, testing disciplines, and a culture of continuous learning.Optimize across constraints by closely collaborating with product managers and cross-functional teams to achieve the best outcomes while balancing speed, quality, and technical debt management.Cultivate a championship culture centered on our company values, empowering engineers to take charge, improve continuously, leverage data, and perform like a world-class sports team.