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About the job
Qantas Group is looking for a Technical Product Owner based in Sydney. This position plays a key role in guiding technology products and ensuring development teams deliver solutions that match business needs.
Role overview
The Technical Product Owner helps shape the vision for technology products and steers them from concept to delivery. The role focuses on aligning product direction with business priorities and translating those priorities into actionable work for development teams.
Main responsibilities
Define and clearly communicate the vision for each product
Manage and prioritize the product backlog to reflect changing needs
Work with stakeholders to gather, clarify, and refine requirements
Translate business needs into detailed, actionable tasks for developers
Ensure products meet quality standards and support company objectives
Collaboration
This role requires frequent interaction with stakeholders across the business. The Technical Product Owner serves as a link between business teams and developers, helping everyone stay aligned throughout the product lifecycle.
Qantas Group is looking for a Technical Product Owner based in Sydney. This position plays a key role in guiding technology products and ensuring development teams deliver solutions that match business needs. Role overview The Technical Product Owner helps shape the vision for technology products and steers them from concept to delivery. The role focuses on …
Join our dynamic team at Cuscal Limited as a Product Owner specializing in issuing services. In this pivotal role, you will lead the development and execution of product strategies that enhance our issuing solutions. You will collaborate closely with cross-functional teams to ensure that our products not only meet market demands but also drive innovation in the payment space.Your expertise will be instrumental in shaping product roadmaps, prioritizing features, and delivering exceptional value to our clients. If you are passionate about creating impactful payment solutions and thrive in a fast-paced environment, we want to hear from you!
Role Overview Cuscal Limited is seeking a Product Owner for Core Banking in Sydney. This position shapes and delivers banking solutions that support client needs and respond to market changes. The Product Owner collaborates with teams across the business, guiding the product from initial concept through launch and ongoing improvement.
Join our dynamic team at Cuscal Limited as a Product Owner specializing in Financial Crime. In this pivotal role, you will lead the development and execution of innovative strategies to combat financial crime while ensuring compliance with regulatory standards. Your expertise will help shape our product offerings, driving enhancements that deliver value to our clients and stakeholders.As a Product Owner, you will work closely with cross-functional teams to define product vision, manage backlogs, and prioritize features that align with our business goals. Your ability to communicate effectively and lead initiatives will be crucial in fostering collaboration and achieving success in our Financial Crime Domain.
Join KPMG Australia as a Dynamics 365 Customer Engagement Technical Lead in our Technology department. This full-time position offers an exciting opportunity for a mid-senior level professional to lead and innovate in customer engagement solutions.
Join KPMG Australia as a Technical Solution Architect specializing in Dynamics 365 Customer Engagement (CE). In this pivotal role, you will design, implement, and optimize technical solutions that enhance customer experiences and drive business success. Collaborate with cross-functional teams to ensure the seamless integration of technology solutions that align with business objectives.
Join our dynamic team at KPMG Australia as a Dynamics 365 CE/Power Platform Technical Solution Architect. In this pivotal role, you will leverage your expertise in Microsoft Dynamics 365 and the Power Platform to design and implement innovative solutions that drive business transformation. You will work closely with clients to understand their needs, translating them into effective technical solutions that enhance operational efficiency and customer engagement.
Who are we?At UpGuard, we are pioneering the evolution of cybersecurity by leveraging AI-driven solutions to eliminate manual security challenges. Recently completing a US$75M Series C funding, we are expanding our infrastructure to analyze an astounding 100 billion risk signals daily. This is not merely growth; it is a complete transformation of how organizations manage cyber risk.Our Cyber Risk Posture Management (CRPM) platform is designed with security teams in mind, integrating security ratings, threat intelligence, and proactive AI to empower organizations in navigating a complex and ever-evolving threat landscape.We are not just developing another tool; we are defining a new category in cybersecurity. We offer our team the autonomy to deliver world-class technology while providing the resources necessary to scale globally.At UpGuard, our Sales team is the driving force behind our success, evolving from traditional transactions to becoming trusted advisors in digital resilience. In a time when third-party risk is increasingly intricate, we foster a collaborative culture that prioritizes our customers' security posture.As we enter 2026 after a record-breaking 2025 filled with exceeded revenue targets and an expanded global presence, we are on the lookout for dynamic individuals who excel in a fast-paced, AI-enhanced sales environment. If you are eager to refine your skills, possess an unwavering drive to succeed, and want to promote a platform that actively mitigates global cyber threats, we want to connect with you.Role OverviewThe Technical Product Enablement Manager plays a crucial role in ensuring all go-to-market teams can confidently comprehend, articulate, demonstrate, and operationalize UpGuard’s products—from established offerings to innovative, highly technical features. This position acts as a connector between Product, Product Marketing Management, Sales Engineering, and Enablement, simplifying complex functionalities into accessible, role-specific insights that accelerate sales cycles, enhance proof of concept outcomes, and boost customer adoption.
Location: Sydney, Australia (Hybrid – 3 days per week in office) Relevance AI develops a platform that enables teams to create and manage AI agents for workflow automation, decision-making, and collaboration. The platform is trusted by organizations such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard. Backed by investors like Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, Relevance AI completed its Series B funding in April 2025. The company is headquartered in San Francisco and Sydney, and was recognized by LinkedIn as the #1 Startup in Australia in 2025. Role overview This Enterprise Technical Product Manager position centers on building trust in AI products among large organizations. As the first product manager dedicated to Enterprise & Trust, the role will focus on shaping platform features that address the needs and concerns of enterprise clients. The aim is to help these teams feel confident adopting AI solutions within their operations. Work environment This hybrid role is based in Sydney, with three days per week in the office. The team values curiosity, collaboration, and strong execution.
Join Riot Games in Sydney as a Senior Software Engineer with our VALORANT Player Dynamics Team. As a pivotal member of our team, you will engage in designing and developing crucial systems that ensure a safe and fair gaming environment. Your work will directly contribute to enhancing player experiences by leveraging community feedback and analytics.In this role, you will collaborate with cross-functional teams, leading projects that focus on delivering gameplay features and backend services. Your expertise in C++ and software development will drive the creation of innovative solutions that bring joy to our players.As a mentor to junior engineers, your influence will help shape the future of our engineering practices. You will also participate in an on-call rotation to address live service issues, ensuring the game remains enjoyable for everyone.
Fever is a global technology platform focused on making culture and live entertainment more accessible. Each month, over 300 million users in 55+ countries discover events and experiences through Fever’s tools. The company partners with major names like Netflix, F.C. Barcelona, and Primavera Sound to deliver standout live events, supported by leading global investors. Role Overview The Sydney team is hiring a Construction Production Manager to support the Regional Production Director and Australian Production group. This role centers on planning, executing, and delivering construction and technical production projects for live events and installations. What You Will Do Work closely with Surveyors, Architects, builders, and trades to coordinate project requirements and timelines. Oversee permitting processes and ensure compliance with relevant regulations. Manage build costing, setup, and technical systems for each project. Coordinate with vendors and manage on-site activities to keep projects on track. Transition projects to producers once building permits are secured or construction reaches an advanced stage. What We Look For Hands-on experience with construction methods, rigging, and technical production systems. Background in live events, permanent installations, or commercial building projects. Strong engineering and logistical coordination skills. Familiarity with the permitting process and collaboration across disciplines. Attention to detail and a proactive approach to problem-solving. Location This position is based in Sydney.
Full-time|On-site|Sydney, New South Wales, Australia
Anduril Industries, a leading defense technology company, is on a mission to revolutionize the military capabilities of the U.S. and its allies through innovative technology. By infusing the defense sector with the expertise, technology, and business models of the most pioneering companies of the 21st century, we are transforming how military systems are conceptualized, developed, and delivered. Our suite of advanced systems operates on Lattice OS, an AI-enhanced platform that integrates numerous data streams into a real-time, 3D command and control center. In an age marked by strategic competition, Anduril is dedicated to deploying cutting-edge autonomy, artificial intelligence, computer vision, sensor fusion, and networking solutions to military operations in a matter of months rather than years.Team OverviewOur Deployments team is a dynamic, cross-functional group that collaborates with all business lines and supports every product offered by Anduril. Our responsibilities span product operations, training, user adoption, and comprehensive user documentation. We are currently looking for a skilled technical writer to create and sustain user documentation for our Maritime products, aligning the quality of our documentation with the excellence of our world-class offerings.Role SpecificsAs a technical writer, your key objective will be to collaborate with our Maritime Product and Operations teams to produce clear, precise, and easily comprehensible documentation for Anduril products. You will take initiative in organizing our engineering and program delivery efforts. Your role will involve close cooperation with Engineering, Operations, and various subject matter experts to gain in-depth knowledge of our products, identify user workflows, and utilize documentation to bridge any gaps. Consequently, you will set the standard for tone, voice, and quality across our documentation. Given Anduril's commitment to defense and national security, effective user documentation is vital for equipping front-line operators with the necessary skills to utilize the "Arsenal of Democracy." Your aim will be to streamline the learning process for operating our systems, ensuring that all artifacts are exceptionally crafted and presented. You will also identify relevant stakeholders and guide them through a structured documentation roadmap with established milestones and targets, requiring a thorough understanding of team dynamics and collaborative efforts. Engaging stakeholders at the right time is crucial, as is guiding them towards the completion of user-facing documents that meet customer needs. Additionally, you will coordinate with our account teams to ensure that all contract deliverables are accurate, timely, and appropriately formatted.
Crafting Exceptional Experiences Through Technology FIRST is a premier global brand experience agency specializing in Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. With a legacy of 30 years, we offer three adaptable delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. We manage over 37,000 events and projects each year across 110 countries, collaborating with more than 130 brands, including many Fortune 500 companies in sectors such as Financial Services, Technology, Healthcare, Media, and Professional Services. Our commitment to excellence has earned us numerous accolades, including the 2026 Chief Marketer Agency of the Year and the Ad Net Zero Award for sustainability. For more information, visit www.firstagency.com As we continue to expand our services to meet the evolving needs of our clients, we are actively seeking experienced Event Production Technicians to join our freelance talent pool. This role is crucial as we respond to the growing demand for high-quality, technically flawless event experiences across various sectors and regions. The ideal candidates will possess a robust background in live event production, showcasing hands-on expertise in audio-visual setup, staging, lighting, and on-site technical support. Proficiency in managing the complete event lifecycle—from pre-production planning and equipment preparation to on-site execution and breakdown—is essential. Familiarity with event technology platforms and the ability to troubleshoot in fast-paced environments are highly valued. If you are passionate about event technology and production and are eager to become part of our expanding freelance network, we encourage you to submit your resume. We are excited about the possibility of working together with talented technicians on future events. Joining our freelance pool means being part of a vibrant, flexible, and growing team dedicated to delivering outstanding event experiences through technical excellence. We look forward to learning more about your skills and exploring how we can collaborate on upcoming projects!
Join us at MongoDB as a Technical Services Engineer, where you'll be at the forefront of delivering top-tier technical support to our clients. In this role, you will leverage your expertise to troubleshoot complex issues, provide insightful solutions, and ensure our customers are maximizing the value of our cutting-edge database technology.Your responsibilities will include collaborating with cross-functional teams, developing technical documentation, and participating in customer training sessions. This is an excellent opportunity for someone passionate about technology and customer success.
Role Overview Qantas Airways Limited is seeking a Production Planner for the Engineering Production team in Sydney. This role supports the seamless flow of engineering operations through careful planning and coordination. What You Will Do Develop and manage production schedules to meet operational targets Coordinate with cross-functional teams to align resources and timelines Monitor progress and adjust plans to minimize delays Maintain strict safety and quality standards throughout all processes Identify and help implement solutions that improve efficiency and support engineering objectives What You Bring Experience in production planning or a related engineering support role Strong attention to detail and organizational skills Ability to work effectively with diverse teams Commitment to safety and quality in every aspect of work
Intercom is a pioneering AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.Our cutting-edge AI agent, Fin, stands as the most advanced customer service AI agent available, enabling businesses to provide round-the-clock, flawless customer service and significantly enhance their customer interactions. Fin integrates seamlessly with our Helpdesk, forming a comprehensive solution known as the Intercom Customer Service Suite, designed to handle more intricate or high-touch queries that necessitate human intervention.Established in 2011 and trusted by almost 30,000 businesses worldwide, Intercom is redefining the standards of customer service. Guided by our core values, we continually push boundaries, operate with agility, and consistently deliver outstanding value to our clients.What’s the opportunity?In the era of AI, customer support is evolving rapidly, and so are the professionals who deliver it. Our next Technical Support Specialist will be a self-starter, deeply inquisitive, and well-versed in AI tools, maintaining high standards for themselves and their team.As a Technical Support Specialist, you will manage intricate technical inquiries regarding some of our most sophisticated features, serve as an escalation point for your colleagues on challenging investigations, and consistently deliver world-class customer support. You will collaborate proactively with customers to maximize their use of our platform while driving enhancements in product, processes, and team development. Utilizing AI tools in conjunction with your expertise, you will efficiently resolve complex cases and contribute to fostering a culture of continuous improvement. We frequently release product updates, making this a dynamic environment perfect for those excited by perpetual learning!If this role excites you, we would love to have you as our next Technical Support Specialist.What will I be doing?Communicating effectively and efficiently with our customers — we utilize our own product for most support interactions, but outbound calls are also part of our service.Taking ownership of customer communications and issues from initial contact until resolution.Becoming a comprehensive knowledge resource on how Intercom operates and what it can achieve.Collaborating with the Support team to ensure every customer has a positive experience with the product, focusing on making it user-friendly, reliable, bug-free, and fast.Working directly with product teams to identify current issues and offer insights for improvement.
Full-time|A$1.2K/yr - A$1.2K/yr|Hybrid|Sydney, Australia
Location: Sydney, Australia (Hybrid) About Relevance AI Relevance AI builds a platform for creating and managing intelligent agents that handle workflows, make decisions, and support collaboration, all in one place. Our mission is to help teams delegate meaningful work to AI agents that think and act with expertise. Industry leaders such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Aveva, Qualified, and Activision Blizzard use our technology to scale their operations, marketing, and sales. We are backed by Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital. In April 2025, we completed our Series B funding round to accelerate our growth and expand agentic automation. With headquarters in Sydney, San Francisco, and Barcelona, we work in a hybrid model and value curiosity, collaboration, and execution. In 2025, LinkedIn named us Australia’s #1 Startup. Role Overview The Director of Technical Support leads and grows our global technical support function for enterprise clients across three regions. This role ensures that customers receive fast, high-quality resolutions and a consistent experience at scale. The Director will build a high-performing support organization, define enterprise standards and processes, and drive innovation in AI-enabled support. What You Will Do Lead a support team that has automated about 80% of ticket resolutions, using an AI-first approach. Develop and refine team structure, set clear expectations, and establish processes for enterprise support. Address challenges such as regional and time zone differences in support experience. Implement and manage enterprise SLA processes. Scale global hiring and onboarding to provide 24/5 support coverage. Establish reporting and forecasting to improve product quality and guide resource allocation. Collaborate with engineering and other teams to resolve bugs and enhance the product, including developing AI agents with tools like Claude Code. Contribute to online community support and educational initiatives.
At NiCE, we continually push the boundaries of innovation and excellence. Our ambitions are high, and we thrive on challenges as we aim to be game changers in our industry. If you share our passion for delivering outstanding results and are ready to ignite your career, we have the perfect opportunity for you.What does this role entail?We are seeking a dedicated and customer-oriented Technical Support Engineer to deliver comprehensive technical support to corporate users within a dynamic enterprise setting. This role encompasses resolving daily user issues, managing ServiceNow tickets, and supporting device lifecycles. The ideal candidate will demonstrate technical expertise, remain composed under pressure, and work collaboratively within a team.Your impact will be felt in the following areas:End-User SupportDeliver Level 2 technical support for Windows, macOS, and Linux platforms.Address daily user issues concerning hardware, software, operating systems, and enterprise applications.Provide professional and discreet support to senior-level users, conducting both desk-side and remote troubleshooting as necessary.Device & Endpoint ManagementAssist in device provisioning, deployment, and troubleshooting via Windows Autopilot.Manage onboarding and offboarding procedures (laptops, access, peripherals).Ticketing & ITSMLog, track, and resolve incidents and service requests through the ServiceNow portal.Ensure timely updates, adherence to SLAs, and accurate documentation of tickets.Engage in problem management and root cause analysis as required.Collaboration & OperationsCoordinate with global IT teams, vendors, and internal stakeholders.Appropriately escalate issues and ensure follow-through until resolution.Be a dependable team player.Audio/Video & Collaboration Tools (Preferred)Support audio/video systems, meeting rooms, and conferencing setups.Troubleshoot Microsoft Teams, video calls, and collaboration tools.Assist users during executive meetings, town halls, and critical sessions.
Join Canva as a Product Lead - Content in our Sydney office! In this pivotal role, you will lead the development and execution of innovative content strategies that enhance user experience and drive engagement on the Canva platform. Collaborate with cross-functional teams to identify user needs and implement solutions that align with our mission of empowering everyone to design.
Full-time|On-site|Sydney, New South Wales, Australia
Join our dynamic and innovative team as a Director of Product, where your ambition and drive will help shape the future of our product offerings.In this pivotal role, you will act as the CEO of the product, spearheading a talented team of engineers, data scientists, growth hackers, designers, and more. You will oversee every aspect of the product lifecycle, including user research, UX/UI design, engineering, quality assurance, data analytics, marketing strategies, and growth initiatives.About Us:Freelancer.com, a proud recipient of fourteen Webby Awards, stands as the largest freelancing and crowdsourcing marketplace globally, boasting over 85 million users and 25 million jobs posted. Our diverse clientele ranges from individual consumers to prestigious organizations like NASA, across more than 2,000 categories, including website development, marketing, copywriting, astrophysics, and aerospace engineering.We also own Escrow.com, the leading online escrow platform, managing over US$8 billion in secured transactions, facilitating everything from jet part sales to oil well transactions. Additionally, our Loadshift marketplace has posted over 650 million kilometers of freight since its inception.This is not your ordinary job. We seek high achievers who are eager to make an impact, work with top talents, and thrive in a challenging environment without needing constant guidance. At Freelancer, you will tackle diverse, large-scale internet challenges that make a real difference, all while rapidly advancing your skills. We pride ourselves on a meritocratic culture that actively promotes from within.By joining us, you will play a significant role in our mission to create one billion jobs globally, helping to provide opportunities and income to individuals around the world.
Qantas Group is looking for a Technical Product Owner based in Sydney. This position plays a key role in guiding technology products and ensuring development teams deliver solutions that match business needs. Role overview The Technical Product Owner helps shape the vision for technology products and steers them from concept to delivery. The role focuses on …
Join our dynamic team at Cuscal Limited as a Product Owner specializing in issuing services. In this pivotal role, you will lead the development and execution of product strategies that enhance our issuing solutions. You will collaborate closely with cross-functional teams to ensure that our products not only meet market demands but also drive innovation in the payment space.Your expertise will be instrumental in shaping product roadmaps, prioritizing features, and delivering exceptional value to our clients. If you are passionate about creating impactful payment solutions and thrive in a fast-paced environment, we want to hear from you!
Role Overview Cuscal Limited is seeking a Product Owner for Core Banking in Sydney. This position shapes and delivers banking solutions that support client needs and respond to market changes. The Product Owner collaborates with teams across the business, guiding the product from initial concept through launch and ongoing improvement.
Join our dynamic team at Cuscal Limited as a Product Owner specializing in Financial Crime. In this pivotal role, you will lead the development and execution of innovative strategies to combat financial crime while ensuring compliance with regulatory standards. Your expertise will help shape our product offerings, driving enhancements that deliver value to our clients and stakeholders.As a Product Owner, you will work closely with cross-functional teams to define product vision, manage backlogs, and prioritize features that align with our business goals. Your ability to communicate effectively and lead initiatives will be crucial in fostering collaboration and achieving success in our Financial Crime Domain.
Join KPMG Australia as a Dynamics 365 Customer Engagement Technical Lead in our Technology department. This full-time position offers an exciting opportunity for a mid-senior level professional to lead and innovate in customer engagement solutions.
Join KPMG Australia as a Technical Solution Architect specializing in Dynamics 365 Customer Engagement (CE). In this pivotal role, you will design, implement, and optimize technical solutions that enhance customer experiences and drive business success. Collaborate with cross-functional teams to ensure the seamless integration of technology solutions that align with business objectives.
Join our dynamic team at KPMG Australia as a Dynamics 365 CE/Power Platform Technical Solution Architect. In this pivotal role, you will leverage your expertise in Microsoft Dynamics 365 and the Power Platform to design and implement innovative solutions that drive business transformation. You will work closely with clients to understand their needs, translating them into effective technical solutions that enhance operational efficiency and customer engagement.
Who are we?At UpGuard, we are pioneering the evolution of cybersecurity by leveraging AI-driven solutions to eliminate manual security challenges. Recently completing a US$75M Series C funding, we are expanding our infrastructure to analyze an astounding 100 billion risk signals daily. This is not merely growth; it is a complete transformation of how organizations manage cyber risk.Our Cyber Risk Posture Management (CRPM) platform is designed with security teams in mind, integrating security ratings, threat intelligence, and proactive AI to empower organizations in navigating a complex and ever-evolving threat landscape.We are not just developing another tool; we are defining a new category in cybersecurity. We offer our team the autonomy to deliver world-class technology while providing the resources necessary to scale globally.At UpGuard, our Sales team is the driving force behind our success, evolving from traditional transactions to becoming trusted advisors in digital resilience. In a time when third-party risk is increasingly intricate, we foster a collaborative culture that prioritizes our customers' security posture.As we enter 2026 after a record-breaking 2025 filled with exceeded revenue targets and an expanded global presence, we are on the lookout for dynamic individuals who excel in a fast-paced, AI-enhanced sales environment. If you are eager to refine your skills, possess an unwavering drive to succeed, and want to promote a platform that actively mitigates global cyber threats, we want to connect with you.Role OverviewThe Technical Product Enablement Manager plays a crucial role in ensuring all go-to-market teams can confidently comprehend, articulate, demonstrate, and operationalize UpGuard’s products—from established offerings to innovative, highly technical features. This position acts as a connector between Product, Product Marketing Management, Sales Engineering, and Enablement, simplifying complex functionalities into accessible, role-specific insights that accelerate sales cycles, enhance proof of concept outcomes, and boost customer adoption.
Location: Sydney, Australia (Hybrid – 3 days per week in office) Relevance AI develops a platform that enables teams to create and manage AI agents for workflow automation, decision-making, and collaboration. The platform is trusted by organizations such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard. Backed by investors like Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital, Relevance AI completed its Series B funding in April 2025. The company is headquartered in San Francisco and Sydney, and was recognized by LinkedIn as the #1 Startup in Australia in 2025. Role overview This Enterprise Technical Product Manager position centers on building trust in AI products among large organizations. As the first product manager dedicated to Enterprise & Trust, the role will focus on shaping platform features that address the needs and concerns of enterprise clients. The aim is to help these teams feel confident adopting AI solutions within their operations. Work environment This hybrid role is based in Sydney, with three days per week in the office. The team values curiosity, collaboration, and strong execution.
Join Riot Games in Sydney as a Senior Software Engineer with our VALORANT Player Dynamics Team. As a pivotal member of our team, you will engage in designing and developing crucial systems that ensure a safe and fair gaming environment. Your work will directly contribute to enhancing player experiences by leveraging community feedback and analytics.In this role, you will collaborate with cross-functional teams, leading projects that focus on delivering gameplay features and backend services. Your expertise in C++ and software development will drive the creation of innovative solutions that bring joy to our players.As a mentor to junior engineers, your influence will help shape the future of our engineering practices. You will also participate in an on-call rotation to address live service issues, ensuring the game remains enjoyable for everyone.
Fever is a global technology platform focused on making culture and live entertainment more accessible. Each month, over 300 million users in 55+ countries discover events and experiences through Fever’s tools. The company partners with major names like Netflix, F.C. Barcelona, and Primavera Sound to deliver standout live events, supported by leading global investors. Role Overview The Sydney team is hiring a Construction Production Manager to support the Regional Production Director and Australian Production group. This role centers on planning, executing, and delivering construction and technical production projects for live events and installations. What You Will Do Work closely with Surveyors, Architects, builders, and trades to coordinate project requirements and timelines. Oversee permitting processes and ensure compliance with relevant regulations. Manage build costing, setup, and technical systems for each project. Coordinate with vendors and manage on-site activities to keep projects on track. Transition projects to producers once building permits are secured or construction reaches an advanced stage. What We Look For Hands-on experience with construction methods, rigging, and technical production systems. Background in live events, permanent installations, or commercial building projects. Strong engineering and logistical coordination skills. Familiarity with the permitting process and collaboration across disciplines. Attention to detail and a proactive approach to problem-solving. Location This position is based in Sydney.
Full-time|On-site|Sydney, New South Wales, Australia
Anduril Industries, a leading defense technology company, is on a mission to revolutionize the military capabilities of the U.S. and its allies through innovative technology. By infusing the defense sector with the expertise, technology, and business models of the most pioneering companies of the 21st century, we are transforming how military systems are conceptualized, developed, and delivered. Our suite of advanced systems operates on Lattice OS, an AI-enhanced platform that integrates numerous data streams into a real-time, 3D command and control center. In an age marked by strategic competition, Anduril is dedicated to deploying cutting-edge autonomy, artificial intelligence, computer vision, sensor fusion, and networking solutions to military operations in a matter of months rather than years.Team OverviewOur Deployments team is a dynamic, cross-functional group that collaborates with all business lines and supports every product offered by Anduril. Our responsibilities span product operations, training, user adoption, and comprehensive user documentation. We are currently looking for a skilled technical writer to create and sustain user documentation for our Maritime products, aligning the quality of our documentation with the excellence of our world-class offerings.Role SpecificsAs a technical writer, your key objective will be to collaborate with our Maritime Product and Operations teams to produce clear, precise, and easily comprehensible documentation for Anduril products. You will take initiative in organizing our engineering and program delivery efforts. Your role will involve close cooperation with Engineering, Operations, and various subject matter experts to gain in-depth knowledge of our products, identify user workflows, and utilize documentation to bridge any gaps. Consequently, you will set the standard for tone, voice, and quality across our documentation. Given Anduril's commitment to defense and national security, effective user documentation is vital for equipping front-line operators with the necessary skills to utilize the "Arsenal of Democracy." Your aim will be to streamline the learning process for operating our systems, ensuring that all artifacts are exceptionally crafted and presented. You will also identify relevant stakeholders and guide them through a structured documentation roadmap with established milestones and targets, requiring a thorough understanding of team dynamics and collaborative efforts. Engaging stakeholders at the right time is crucial, as is guiding them towards the completion of user-facing documents that meet customer needs. Additionally, you will coordinate with our account teams to ensure that all contract deliverables are accurate, timely, and appropriately formatted.
Crafting Exceptional Experiences Through Technology FIRST is a premier global brand experience agency specializing in Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. With a legacy of 30 years, we offer three adaptable delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. We manage over 37,000 events and projects each year across 110 countries, collaborating with more than 130 brands, including many Fortune 500 companies in sectors such as Financial Services, Technology, Healthcare, Media, and Professional Services. Our commitment to excellence has earned us numerous accolades, including the 2026 Chief Marketer Agency of the Year and the Ad Net Zero Award for sustainability. For more information, visit www.firstagency.com As we continue to expand our services to meet the evolving needs of our clients, we are actively seeking experienced Event Production Technicians to join our freelance talent pool. This role is crucial as we respond to the growing demand for high-quality, technically flawless event experiences across various sectors and regions. The ideal candidates will possess a robust background in live event production, showcasing hands-on expertise in audio-visual setup, staging, lighting, and on-site technical support. Proficiency in managing the complete event lifecycle—from pre-production planning and equipment preparation to on-site execution and breakdown—is essential. Familiarity with event technology platforms and the ability to troubleshoot in fast-paced environments are highly valued. If you are passionate about event technology and production and are eager to become part of our expanding freelance network, we encourage you to submit your resume. We are excited about the possibility of working together with talented technicians on future events. Joining our freelance pool means being part of a vibrant, flexible, and growing team dedicated to delivering outstanding event experiences through technical excellence. We look forward to learning more about your skills and exploring how we can collaborate on upcoming projects!
Join us at MongoDB as a Technical Services Engineer, where you'll be at the forefront of delivering top-tier technical support to our clients. In this role, you will leverage your expertise to troubleshoot complex issues, provide insightful solutions, and ensure our customers are maximizing the value of our cutting-edge database technology.Your responsibilities will include collaborating with cross-functional teams, developing technical documentation, and participating in customer training sessions. This is an excellent opportunity for someone passionate about technology and customer success.
Role Overview Qantas Airways Limited is seeking a Production Planner for the Engineering Production team in Sydney. This role supports the seamless flow of engineering operations through careful planning and coordination. What You Will Do Develop and manage production schedules to meet operational targets Coordinate with cross-functional teams to align resources and timelines Monitor progress and adjust plans to minimize delays Maintain strict safety and quality standards throughout all processes Identify and help implement solutions that improve efficiency and support engineering objectives What You Bring Experience in production planning or a related engineering support role Strong attention to detail and organizational skills Ability to work effectively with diverse teams Commitment to safety and quality in every aspect of work
Intercom is a pioneering AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.Our cutting-edge AI agent, Fin, stands as the most advanced customer service AI agent available, enabling businesses to provide round-the-clock, flawless customer service and significantly enhance their customer interactions. Fin integrates seamlessly with our Helpdesk, forming a comprehensive solution known as the Intercom Customer Service Suite, designed to handle more intricate or high-touch queries that necessitate human intervention.Established in 2011 and trusted by almost 30,000 businesses worldwide, Intercom is redefining the standards of customer service. Guided by our core values, we continually push boundaries, operate with agility, and consistently deliver outstanding value to our clients.What’s the opportunity?In the era of AI, customer support is evolving rapidly, and so are the professionals who deliver it. Our next Technical Support Specialist will be a self-starter, deeply inquisitive, and well-versed in AI tools, maintaining high standards for themselves and their team.As a Technical Support Specialist, you will manage intricate technical inquiries regarding some of our most sophisticated features, serve as an escalation point for your colleagues on challenging investigations, and consistently deliver world-class customer support. You will collaborate proactively with customers to maximize their use of our platform while driving enhancements in product, processes, and team development. Utilizing AI tools in conjunction with your expertise, you will efficiently resolve complex cases and contribute to fostering a culture of continuous improvement. We frequently release product updates, making this a dynamic environment perfect for those excited by perpetual learning!If this role excites you, we would love to have you as our next Technical Support Specialist.What will I be doing?Communicating effectively and efficiently with our customers — we utilize our own product for most support interactions, but outbound calls are also part of our service.Taking ownership of customer communications and issues from initial contact until resolution.Becoming a comprehensive knowledge resource on how Intercom operates and what it can achieve.Collaborating with the Support team to ensure every customer has a positive experience with the product, focusing on making it user-friendly, reliable, bug-free, and fast.Working directly with product teams to identify current issues and offer insights for improvement.
Full-time|A$1.2K/yr - A$1.2K/yr|Hybrid|Sydney, Australia
Location: Sydney, Australia (Hybrid) About Relevance AI Relevance AI builds a platform for creating and managing intelligent agents that handle workflows, make decisions, and support collaboration, all in one place. Our mission is to help teams delegate meaningful work to AI agents that think and act with expertise. Industry leaders such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Aveva, Qualified, and Activision Blizzard use our technology to scale their operations, marketing, and sales. We are backed by Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital. In April 2025, we completed our Series B funding round to accelerate our growth and expand agentic automation. With headquarters in Sydney, San Francisco, and Barcelona, we work in a hybrid model and value curiosity, collaboration, and execution. In 2025, LinkedIn named us Australia’s #1 Startup. Role Overview The Director of Technical Support leads and grows our global technical support function for enterprise clients across three regions. This role ensures that customers receive fast, high-quality resolutions and a consistent experience at scale. The Director will build a high-performing support organization, define enterprise standards and processes, and drive innovation in AI-enabled support. What You Will Do Lead a support team that has automated about 80% of ticket resolutions, using an AI-first approach. Develop and refine team structure, set clear expectations, and establish processes for enterprise support. Address challenges such as regional and time zone differences in support experience. Implement and manage enterprise SLA processes. Scale global hiring and onboarding to provide 24/5 support coverage. Establish reporting and forecasting to improve product quality and guide resource allocation. Collaborate with engineering and other teams to resolve bugs and enhance the product, including developing AI agents with tools like Claude Code. Contribute to online community support and educational initiatives.
At NiCE, we continually push the boundaries of innovation and excellence. Our ambitions are high, and we thrive on challenges as we aim to be game changers in our industry. If you share our passion for delivering outstanding results and are ready to ignite your career, we have the perfect opportunity for you.What does this role entail?We are seeking a dedicated and customer-oriented Technical Support Engineer to deliver comprehensive technical support to corporate users within a dynamic enterprise setting. This role encompasses resolving daily user issues, managing ServiceNow tickets, and supporting device lifecycles. The ideal candidate will demonstrate technical expertise, remain composed under pressure, and work collaboratively within a team.Your impact will be felt in the following areas:End-User SupportDeliver Level 2 technical support for Windows, macOS, and Linux platforms.Address daily user issues concerning hardware, software, operating systems, and enterprise applications.Provide professional and discreet support to senior-level users, conducting both desk-side and remote troubleshooting as necessary.Device & Endpoint ManagementAssist in device provisioning, deployment, and troubleshooting via Windows Autopilot.Manage onboarding and offboarding procedures (laptops, access, peripherals).Ticketing & ITSMLog, track, and resolve incidents and service requests through the ServiceNow portal.Ensure timely updates, adherence to SLAs, and accurate documentation of tickets.Engage in problem management and root cause analysis as required.Collaboration & OperationsCoordinate with global IT teams, vendors, and internal stakeholders.Appropriately escalate issues and ensure follow-through until resolution.Be a dependable team player.Audio/Video & Collaboration Tools (Preferred)Support audio/video systems, meeting rooms, and conferencing setups.Troubleshoot Microsoft Teams, video calls, and collaboration tools.Assist users during executive meetings, town halls, and critical sessions.
Join Canva as a Product Lead - Content in our Sydney office! In this pivotal role, you will lead the development and execution of innovative content strategies that enhance user experience and drive engagement on the Canva platform. Collaborate with cross-functional teams to identify user needs and implement solutions that align with our mission of empowering everyone to design.
Full-time|On-site|Sydney, New South Wales, Australia
Join our dynamic and innovative team as a Director of Product, where your ambition and drive will help shape the future of our product offerings.In this pivotal role, you will act as the CEO of the product, spearheading a talented team of engineers, data scientists, growth hackers, designers, and more. You will oversee every aspect of the product lifecycle, including user research, UX/UI design, engineering, quality assurance, data analytics, marketing strategies, and growth initiatives.About Us:Freelancer.com, a proud recipient of fourteen Webby Awards, stands as the largest freelancing and crowdsourcing marketplace globally, boasting over 85 million users and 25 million jobs posted. Our diverse clientele ranges from individual consumers to prestigious organizations like NASA, across more than 2,000 categories, including website development, marketing, copywriting, astrophysics, and aerospace engineering.We also own Escrow.com, the leading online escrow platform, managing over US$8 billion in secured transactions, facilitating everything from jet part sales to oil well transactions. Additionally, our Loadshift marketplace has posted over 650 million kilometers of freight since its inception.This is not your ordinary job. We seek high achievers who are eager to make an impact, work with top talents, and thrive in a challenging environment without needing constant guidance. At Freelancer, you will tackle diverse, large-scale internet challenges that make a real difference, all while rapidly advancing your skills. We pride ourselves on a meritocratic culture that actively promotes from within.By joining us, you will play a significant role in our mission to create one billion jobs globally, helping to provide opportunities and income to individuals around the world.
