Clinical Template Officer at Heidi Health | Sydney

About Heidi Health:At Heidi, we are dedicated to revolutionizing the healthcare experience, aiming to reduce the time required to provide exceptional care.Our vision for 2050 is to empower every clinician with AI tools that alleviate administrative tasks while enhancing the quality and accessibility of patient care worldwide.Created by clinicians for clinicians, our team is an inspiring mix of innovators, builders, scientists, healthcare professionals, mathematicians, designers, and creative thinkers.In just six months, we accomplish what others take four years to achieve. Last year alone, our platform facilitated 20 million patient consultations, and we are currently managing over 1 million consultations weekly.With a recent funding round of $16.6 million from top venture capital firms, we are poised for significant global expansion, targeting the US, Canada, UK, and Europe. We need talented individuals like you to help us on this journey.The Opportunity:We are looking for Clinical Template Officers to join our Medical Knowledge Team, collaborating closely with our regional Customer Success teams to assist clinicians utilizing our clinical AI solutions.Your Responsibilities:Leverage your clinical expertise to evaluate clinical documents provided by users, transforming them into customizable, high-quality templates compatible with the Heidi platform.Work alongside the Customer Success, Go-To-Market, and Medical Knowledge teams to identify clinical needs of new users and create templates during onboarding.Engage in training and educational initiatives to enhance user knowledge of our templates.Gain a thorough understanding of the Heidi platform and how it integrates into our clients' clinical workflows.Collaborate with existing users to optimize and refine their templates, ensuring they meet desired outcomes.Deliver outstanding customer support by promptly addressing inquiries and resolving issues.Familiarize yourself with various AI and software tools to enhance your efficiency.

About UsAt Heidi Health, we believe that healthcare deserves a more harmonious approach—one that ensures continuous and deeply human care. Our mission is to develop an AI Care Partner that collaborates with clinicians to achieve this goal.Our diverse team comprises doctors, engineers, designers, researchers, and creatives dedicated to creating tools that empower clinicians to concentrate on what really counts: their patients.In just 18 months, we've reclaimed over 18 million hours for healthcare professionals, facilitating 73 million patient visits across 116 countries. Currently, over two million patient visits weekly are powered by Heidi around the globe.Supported by nearly $100 million in funding, we are expanding into the US, UK, Canada, and Europe. We collaborate with premier health systems, including the NHS, Beth Israel Lahey Health, and Monash Health.The PositionThe Senior Site Reliability Engineer will join our core Platform/SRE team responsible for production. You will directly engage in incident response, on-call duties, system reliability, and the daily operations of Heidi’s platform.We welcome strong mid-level SRE candidates eager to take on more responsibility, as well as seasoned SREs who thrive in hands-on operational roles. This position is purposefully operations-focused, with an emphasis on maintaining the health of real systems in production.Your ResponsibilitiesEngage in on-call and incident response: Address production incidents, assist in service restoration, and ensure clear communication during incidents, gradually taking on more leadership in managing incidents.Enhance operational reliability: Identify recurring issues and reliability risks, driving improvements through better alerting, automation, system adjustments, or process enhancements.Oversee components of the production environment: Manage and enhance Kubernetes clusters, cloud infrastructure, and core platform services, with increasing ownership as you gain experience.Bolster observability: Improve dashboards, alerts, logs, and traces to ensure quicker detection and diagnosis of issues, focusing on actionable insights.Minimize operational toil: Automate repetitive tasks, streamline runbooks, and enhance tooling to make on-call and daily operations more efficient and secure.

At Intellect Care, we embrace a collaborative approach to counselling and psychotherapy, aimed at guiding individuals through personal, social, and psychological challenges.Our counselling services provide clients with essential tools and techniques to bolster their mental well-being. Through psychotherapy, we aim to identify and reshape unhelpful thought and behavior patterns that may hinder our clients' quality of life. This service is particularly beneficial for those experiencing moderately severe mental health issues, typically lasting up to 60 minutes.Why Join Our Team?Become part of a passionate network of Clinical Psychologists and Counsellors committed to enhancing access to high-quality mental health care. At Intellect, you will find a nurturing community focused on improving lives and assisting clients in overcoming their personal hurdles.Your Role:Provide personalized telehealth and/or onsite mental health support to clients.Deliver the Critical Incident Stress Programme (CISP) virtually or onsite as necessary.Facilitate webinars and/or in-person seminars (optional).Address a diverse range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more.Collaborate with our internal clinical team to enhance our platform and client programs.This is a hybrid role, primarily remote, with occasional onsite attendance required at our Sydney office.

Join Intellect and play a pivotal role in transforming workplace mental health across Australia. At Intellect, we are a forward-thinking mental health organization committed to enhancing access to high-quality mental healthcare that is effective and measurable.We collaborate with businesses to provide evidence-based mental health support, redefining workplace wellness through robust clinical governance, psychosocial risk assessment, and outcome-focused care.We are seeking an AHPRA registered Clinical Psychologist for a part-time, hybrid position based in either Sydney or Perth.This is a distinctive opportunity for a psychologist seeking a role that transcends traditional therapy. You will engage in direct clinical care alongside workplace assessments, psychosocial risk work, stakeholder collaboration, crisis response support, and research initiatives.Approximately 50% of your responsibilities will involve therapy and psychological assessments, while the remainder will focus on broader clinical and organizational tasks. The compensation package includes a competitive salary, superannuation, and employee stock options.Why Choose Intellect?Part-time, hybrid work model located in Sydney or Perth.Diverse responsibilities encompassing therapy, assessments, workplace mental health, and crisis intervention.Access to clinical supervision.Continuing Professional Development (CPD) allowance.Administrative support provided.No need to develop your own referral network.Travel assistance for crisis response engagements.Collaborative research opportunities with Australian universities.Join a clinically driven team focused on quality, governance, and measurable outcomes.About the RoleThis position is perfect for a clinician who:Thrives on variety in their professional activities.Aims to apply their expertise beyond a traditional therapy setting.Is confident in engaging both clients and non-clinical stakeholders.Is inspired by evidence-based practice and making systemic impacts.Team and SupportAs part of Intellect’s larger Clinical team, you will work in a collaborative environment alongside clinical, operational, and cross-functional partners. This role is designed to facilitate high-quality clinical work, with supervision, CPD support, and administrative assistance, allowing psychologists to concentrate on care quality and impact.

About UsAt Heidi Health, we believe that healthcare should flow seamlessly and remain deeply human. Our mission is to develop an AI Care Partner that collaborates with clinicians to enhance patient care.Our diverse team, comprising doctors, engineers, designers, researchers, and creatives, is dedicated to crafting tools that allow healthcare professionals to concentrate on their primary goal: their patients.In just 18 months, Heidi has successfully reclaimed over 18 million hours for healthcare providers, facilitating 73 million patient visits across 116 countries. Currently, our platform supports more than two million patient visits each week globally.With nearly $100 million in funding, we're expanding our reach in the US, UK, Canada, and Europe, partnering with top health systems such as the NHS, Beth Israel Lahey Health, and Monash Health.Your RoleWe are seeking a passionate Product Manager who has experience launching consumer-grade software at scale and has a keen eye for the details that elevate a product from good to beloved.In this role, you will take charge of Heidi's mobile and desktop app experiences, utilized by hundreds of thousands of clinicians for millions of patient sessions weekly across diverse specialties and locations. Your goal will be to ensure that the software our clinicians interact with multiple times a day is effortless, reliable, and truly delightful.You will work closely with our Product leadership and collaborate with engineering, design, and clinical teams to continuously enhance quality and reliability.We value potential over pedigree; whether you're a seasoned professional or a passionate newcomer, we want to hear from you.Your Responsibilities:Lead product strategy and roadmap for Heidi's mobile and desktop applications, aligning cross-functional teams towards a common vision.Deeply understand clinician workflows—anticipate their needs not just based on what they articulate, but on what could genuinely improve their daily experience.Deliver impactful features by collaborating with engineering, design, data, and operations teams, recognizing that even minor enhancements can significantly influence hundreds of thousands of sessions.Foster cross-functional collaboration—from Engineering to Sales to Customer Success and among other PMs—to break down silos and create value.Establish clear objectives and metrics for quality, reliability, and user satisfaction, and be accountable for meeting these standards.

Job OverviewAs the Office Manager at MOOMOO Australia, you will play a pivotal role in ensuring the seamless operation of our offices in Sydney. This multifaceted position involves overseeing administrative tasks, managing procurement, and facilitating employee events and welfare programs. Your primary goal will be to foster a collaborative, efficient, and organized work environment that enhances both business operations and employee satisfaction.Key DutiesSupervise daily office operations across two floors, ensuring high standards of maintenance, safety, and functionality.Plan and coordinate company-wide employee events biannually to encourage engagement and team spirit.Organize and facilitate internal activities that promote workplace collaboration and a positive culture.Administer and manage employee welfare initiatives, including insurance, gym memberships, and other upcoming benefits programs.Oversee the procurement of office supplies and equipment, including purchasing, allocation, and inventory management across both office floors.Process office operation-related payments and checks, ensuring precision and adherence to company policies.Arrange business travel logistics, including flight and accommodation bookings for employees and management.Review and authorize payment and reimbursement requests in line with established financial approval processes.QualificationsBachelor’s degree in Business Administration, Management, or a related field.A minimum of 3 years’ experience in office management, administrative operations, or facilities coordination.Demonstrated ability to manage multi-floor or multi-site office environments effectively.Exceptional organizational, communication, and problem-solving abilities.Proficiency in Microsoft Office Suite and familiarity with procurement or expense management systems.Knowledge of Australian workplace facilities management is advantageous.Work EnvironmentThis role requires your presence on-site at our Sydney office to oversee operations, coordinate events, and ensure smooth daily functioning across multiple floors.

Role Overview Navitas is seeking a Marketing Officer based in Sydney to help shape and deliver marketing strategies across Sydney and Melbourne. This role focuses on developing campaigns that build brand awareness and connect with a wide range of stakeholders. What You Will Do Create and execute marketing campaigns to support business goals Work to strengthen Navitas’ brand presence in the education sector Engage with internal teams and external partners to ensure campaigns reach key audiences Contribute to projects aimed at supporting student success and growth Impact This position supports the expansion of Navitas’ educational services and helps improve outcomes for students in both Sydney and Melbourne.

Become a part of Intellect and contribute to transforming workplace mental health in Australia.Intellect is a progressive mental health organization dedicated to enhancing access to high-quality mental healthcare that is both effective and measurable. We collaborate with organizations to provide evidence-based mental health support, playing a pivotal role in reimagining workplace mental health in Australia through robust clinical governance, psychosocial risk management, and a focus on measurable outcomes.We are currently seeking an AHPRA registered Clinical Psychologist for a full-time hybrid role, based in Sydney or Perth.This is an exceptional opportunity for a psychologist looking for more than traditional therapy. You will engage in direct clinical care while also conducting workplace assessments, managing psychosocial risks, partnering with stakeholders, providing crisis response support, and collaborating on research initiatives.Approximately 50% of your responsibilities will involve therapy and psychological assessments, while the rest will encompass broader clinical and organizational tasks. The compensation package includes a base salary, superannuation, and employee stock options.

Who We AreAt Heidi, we are revolutionizing healthcare by developing an AI Care Partner that empowers clinicians throughout the entire care process, from documentation to care delivery.Our mission is to enhance healthcare capacity while ensuring that care remains profoundly human. In the past 18 months, Heidi has reclaimed over 18 million hours for clinicians and facilitated more than 73 million patient visits. Currently, over two million patient visits each week are supported by Heidi across 116 countries and in over 110 languages.Founded by healthcare professionals, Heidi unites clinicians, engineers, designers, scientists, and creatives who share a common goal: to fortify the human connection at the core of healthcare.With nearly $100 million in funding, Heidi is expanding its reach across the USA, UK, Canada, and Europe, collaborating with leading health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.We act swiftly where it matters while remaining grounded in proven methodologies, shaping the future of healthcare. Are you ready to take on the challenge?The TeamYou will be part of a dynamic team building the collaboration layer that enables clinicians to work together seamlessly for improved patient care, from small clinics to extensive hospital networks. Your contributions will enhance direct sharing, role-based access, and detailed permissions through innovative technology inspired by Project Zanzibar. Every feature you develop ensures patient data security while alleviating the inefficiencies that hinder clinical teams.The RoleAs a Senior Software Engineer, you will be in charge of executing backend features, possessing a profound technical understanding of how these translate into user needs. Your experience in a rapidly growing startup environment and building SaaS products will be invaluable.You will comprehend the critical challenges engineers encounter and possess a solid grasp of design principles to prioritize essential features and capabilities.Your unique ability is bridging the divide between technical specifics and business requirements, transforming high-level designs into tangible solutions.You thrive in high-pressure situations and understand the dynamics of a flexible, flat-structured work environment. Your expertise in navigating the complexities of developing an AI product for healthcare on a global scale is crucial.We believe that exceptional talent can emerge from unexpected places; if you have a proven history of delivering technically challenging products and features across any industry, we would love to hear from you.

Role overview The Senior Health Strategist position at enero centers on shaping health strategies that have a positive impact on communities. This full-time role requires working closely with clients to design and implement solutions that address their specific health challenges. What you will do Collaborate directly with clients to understand and assess health-related issues Develop, refine, and adapt health strategies across various projects Use expertise in health strategy to deliver solutions that are practical and effective Location This position is based in Sydney and requires on-site collaboration.

Role overview Montu is looking for a Compliance Officer to support the clinic division in Sydney. This position focuses on maintaining regulatory standards and operational compliance across the organization. What you will do Work with teams across departments to create and roll out compliance programs Conduct regular audits to monitor adherence to regulations Offer guidance on compliance issues and help resolve related questions About you Strong interest in regulatory compliance, especially in healthcare settings Collaborative approach and clear communication skills Detail-oriented and able to interpret regulatory requirements This role offers a chance to make a direct impact on healthcare quality and standards at Montu.

At Objective, we are dedicated to developing innovative software solutions that truly make a difference. With a talented team of over 400 professionals across Australia, New Zealand, and the United Kingdom, we are proud to be a leading provider of SaaS solutions tailored for government entities. Our focus lies in creating information and process governance solutions that are user-friendly, empowering organizations to effectively navigate their digital transformation journey. We are currently seeking a motivated and detail-oriented Accounts Payable Officer to become a vital part of our Finance team in our North Sydney office. In this role, you will take ownership of the complete accounts payable process, reporting directly to the Finance Manager. You will play a key role in driving efficiency and accuracy in handling APAC region transactions and reconciliations. This position offers a fantastic opportunity for individuals looking to build a long-term career with a stable, Australian-owned SaaS organization.

Caruso builds AI-driven fund administration software for private markets. Our platform replaces outdated, manual processes with integrated technology and services, helping fund managers save time, impress investors, and grow assets under management. Since launching just over two years ago, Caruso has grown rapidly. We now manage over $80 billion in assets, support more than 900 funds, and serve over 80,000 investors. After completing our Series A funding, we are scaling our global operations and looking for driven leaders to join our team. Learn more about Caruso at getcaruso.com. Role Overview The Chief Operating Officer will partner with the CEO to build Caruso’s operational foundation as we expand worldwide. This executive role joins the leadership team alongside the CTO, CFO, and future C-level hires. The COO will help shape the company’s growth and bring AI to an industry still dominated by spreadsheets and manual work. The scope of this position will grow as Caruso does. In the first phase, the COO leads a small operations team, oversees People & Culture, and works closely with services and customer teams, often taking on cross-functional projects that lack a clear owner. Over 18 to 24 months, the role will evolve into a global COO position with broader responsibilities. Main Responsibilities Partner with the CEO: Act as the operational arm of the CEO. Manage business review cycles, OKRs, and leadership offsites. Step in on cross-functional issues that require executive attention. Lead Cross-Functional Initiatives: Tackle complex challenges across teams, such as implementation roadblocks, process redesigns in fund administration, and escalated client issues. Support Services and Customer Teams: Collaborate with leaders in Fund Admin Services and Client Experience. Remove obstacles, improve efficiency, and help integrate AI solutions into daily work. Establish Global Operating Rhythm: Build reporting structures, dashboards, and business review routines to support predictable operations in all regions where Caruso operates. Grow and Manage Teams: Lead and expand operational areas including People & Culture, Legal, Risk and Governance, Business Operations, and AI Enablement as Caruso scales.

Join Accor Hotels as a Front Office Supervisor and be a part of a dynamic team dedicated to providing exceptional guest experiences. In this role, you will oversee daily front office operations, manage staff, and ensure high standards of service are maintained. If you are passionate about hospitality and thrive in a fast-paced environment, we want to hear from you!

At Jump Trading Group, we are dedicated to achieving excellence in research and innovation. We harness the talents of exceptional individuals in Mathematics, Physics, and Computer Science to explore scientific boundaries, push beyond them, and apply groundbreaking research to the global financial markets. Our distinctive culture thrives on continuous innovation, requiring fearlessness, creativity, intellectual honesty, and a competitive spirit. We believe in collective success and unlocking individual talents through collaboration and mutual respect. At Jump, our research outcomes contribute to more than just superior risk-adjusted returns—we develop, design, and implement technologies that transform our world, support startups across various industries, and collaborate with leading global research organizations and universities to tackle pressing challenges.The Tech Services Office Support Technician will play a crucial role in maintaining Jump’s Infrastructure, ensuring operational stability, integrity, and efficiency through automation. This position offers the chance to engage with cutting-edge global infrastructure while collaborating closely with local teams in our rapidly growing office. The ideal candidate will thrive in a fully automated, agile environment and continuously seek improvement opportunities. Prepare for daily challenges in Jump's fast-paced, innovative, and diverse workplace.

Join our dynamic team at myNRMA as a Payroll Officer, where you will play a crucial role in managing and processing payroll for our dedicated workforce. You will ensure accuracy and compliance while providing exceptional support to our employees regarding payroll inquiries.In this position, you will handle payroll calculations, maintain payroll records, and assist with audits. Your attention to detail and ability to work with various stakeholders will be key to your success.

Join Intellect: Pioneers in Mental Health TechnologyAt Intellect, we are at the forefront of mental health technology, delivering innovative solutions across more than 100 markets globally. Our mission is to partner with employers, insurers, and governments to provide superior coaching, counselling, and therapy services throughout Australia.We are excited to expand our Employee Assistance Program (EAP) provider network and are on the lookout for coaches, counsellors, and psychologists. Whether you wish to enhance your private practice or embark on a fulfilling full-time career, Intellect offers the flexibility to accommodate your lifestyle.Why You Should Consider Joining UsFlexible employment options: choose from freelance, contracted, part-time, or full-time roles that allow you to maintain your own client base while growing with Intellect.Attractive compensation packages and benefits.Reduced administrative workload — we manage scheduling, billing, and client allocation.Access to regular supervision and Continuing Professional Development (CPD).Diverse clientele ranging from local employees to major regional and global corporations.Additional professional development opportunities, including Critical Incident Stress Program (CISP), webinars, in-person seminars, and clinical leadership roles.Your ResponsibilitiesConduct one-on-one telehealth or in-person coaching, counselling, or therapy sessions.Provide CISP services either virtually or on-site as required.Facilitate webinars and in-person seminars (optional).Assist employees in managing well-being, stress, and building resilience.Collaborate with Intellect's internal clinical team to enhance EAP offerings.

Montu, a healthcare clinic located in Sydney, seeks a Compliance Officer to help maintain high standards across its operations. This role centers on ensuring that the clinic consistently follows relevant laws, regulations, and internal policies. Role overview The Compliance Officer will monitor day-to-day activities throughout the clinic, checking that all processes align with legal and regulatory requirements. This position also involves working closely with various departments to support a strong culture of compliance. What you will do Review clinic operations to confirm compliance with current legal and regulatory standards Work with teams across the organization to promote compliance awareness Assist in identifying and reducing compliance risks within the clinic Requirements Keen attention to detail and a careful, systematic approach to compliance-related tasks Ability to collaborate effectively with colleagues throughout the clinic Strong commitment to ethical conduct and regulatory standards in healthcare

About the Role Accor Hotels in Sydney is looking for a Front Office All Rounder to join the team. This position plays a key part in shaping the guest experience from the moment visitors arrive. What You Will Do Welcome guests at reception and assist with check-in and check-out Handle guest inquiries and provide information about the hotel and local area Support concierge services, including luggage assistance and arranging transport Carry out administrative tasks to keep front office operations running smoothly Who We’re Looking For Friendly and proactive approach to guest service Comfortable multitasking across reception, concierge, and admin duties Positive attitude and ability to stay composed during busy periods This is an on-site role based in Sydney. Join a team that values genuine hospitality and teamwork.

Role Overview Colliers is looking for an entry-level Debt Collections Officer to join the Sydney team. This position focuses on managing and collecting outstanding debts while supporting clients through the process. What You Will Do Contact clients regarding overdue accounts Negotiate payment plans that work for both parties Maintain accurate records of communications and payments Follow company policies and compliance standards Support customer satisfaction throughout the collections process Who Should Apply This role suits candidates starting a career in finance or collections. Training will be provided, and a willingness to learn is valued.