About the job
Join Mercier Consultancy MD for an exciting opportunity tailored for Slovenian-speaking professionals aiming to build their careers in the vibrant city of Sofia, Bulgaria! Our organization offers a comprehensive relocation package, making your transition smooth and hassle-free. As a valued member of our team, you will utilize your language proficiency to deliver outstanding support and services to our diverse clientele.
Key Responsibilities
- Act as the primary liaison for Slovenian-speaking clients, efficiently addressing inquiries through various communication channels including phone, email, and chat.
- Provide precise and valuable information regarding our services and solutions to ensure an exceptional client experience.
- Manage client accounts and reservations with meticulous attention to detail.
- Effectively resolve customer issues and complaints, aiming to boost their overall satisfaction.
- Maintain organized records of client interactions and transactions in our CRM system.
- Stay informed about market trends and our company's offerings to provide relevant advice and support to clients.

