Senior IT Service Quality Analyst

Join our dynamic team at Experian as a Senior IT Service Quality Analyst, where you will play a pivotal role in ensuring the highest quality of IT services. You will analyze, assess, and enhance our IT service delivery processes to ensure compliance with industry standards and best practices. This position offers an exciting opportunity to contribute to our information security initiatives and work collaboratively with cross-functional teams.

Role Overview NielsenIQ is hiring a Senior Data Operations Analyst in Sofia. This role focuses on analyzing and improving data operations to support high-quality outputs and efficient workflows. The position offers the chance to work with multiple teams across the company. What You Will Do Analyze data processes and identify areas for improvement Work with cross-functional teams to strengthen data quality Streamline operational workflows for greater efficiency Provide actionable insights that help clients make informed decisions Location This position is based in Sofia.

Join Our Mission to Empower Wealth BuildingAt Trading 212, we are revolutionizing the trading and investing landscape by crafting outstanding products that our users adore.We thrive on a culture of excellence and rapid innovation, which is central to our achievements.Currently, we proudly serve over 4.5 million clients, managing assets exceeding €30 billion, showcasing the scale and trust we have established in a short period.Your ResponsibilitiesOversee quality assurance tasks across various projects, guaranteeing that our software aligns with the highest standards of quality and reliability.Engage actively in design and requirements reviews to assure that features and products are testable and user-friendly.Lead testing initiatives, including the development and maintenance of automation frameworks and scripts.Plan, implement, and execute testing activities across different product domains - Database, integration, functional, UI/UX.Analyze testing results to pinpoint areas for enhancement and suggest necessary process modifications.Provide technical guidance and process mentorship to junior team members.Collaborate within compact, autonomous teams with quick release cycles - we leverage agile, independent teams of talented individuals with just the right processes to maintain velocity without chaos.Essential QualificationsA minimum of 5 years of experience in software quality assurance, emphasizing automation testing.A solid grasp of software testing concepts, methodologies, and tools.Proficient programming skills in at least one language (e.g., Python, TypeScript, Java).Familiarity with test automation frameworks and tools (e.g., Playwright, Selenium, Appium, Pytest, TestNG).Experience with API testing tools such as Postman, SoapUI, or similar.Strong knowledge of relational database management systems (RDBMS).Familiarity with agile methodologies like Scrum or Kanban.Exceptional analytical and problem-solving abilities.Excellent command of the English language and outstanding communication skills.A deep-seated passion for quality assurance. Preferred QualificationsRelevant experience or certifications in quality assurance or software testing are a plus.

Join our dynamic team as a Service Data Analyst, a thrilling opportunity for a motivated candidate eager to immerse themselves in various facets of the warehousing and logistics sector. This role offers a chance to engage in customer account management while ensuring our data remains accurate and updated. The fast-paced environment demands exceptional attention to detail and quick decision-making.As part of a newly established team, you will play a vital role in migrating multiple finance and logistics back-office functions from a group firm. This role covers an array of disciplines, starting with data management and sorting, and evolving into a variety of interconnected tasks.Main Responsibilities:Data Management:Inputting and managing workflow data across multiple systems.Gathering and processing customer inputs.Report and Table Maintenance:Ensuring that tables are updated based on business requirements.Aligning reports with global reporting standards.Maintaining adherence to business rules and coordinating data across tables to prevent discrepancies.Project Support and Governance:Providing advice, training, and assistance with process implementation, querying, and audits.Developing and refining functional templates and process documentation.Contributing to new projects, migrations, and strategic implementations.Continuous Improvement:Enhancing function effectiveness through the identification of improvement areas and collaboration for problem resolution.Team Performance:Fostering a positive team atmosphere through proactive communication with stakeholders.Collaborating closely with the continuous improvement team and team leaders.Working in a coordinated fashion with team members to meet process objectives.Ensuring daily responsibilities are completed according to the agreed-upon schedule with your supervisor/manager.

Role overview Ergomed seeks a Senior Quality Assurance Manager to lead the Quality Assurance team based in Sofia. This position shapes the team's approach to quality, ensuring strategies meet both industry standards and regulatory requirements. Key responsibilities Design and implement quality assurance strategies tailored to the organization’s needs Monitor compliance with industry standards and regulations Work closely with other departments to enhance quality processes Spot opportunities for process improvement Foster a strong culture of quality within Ergomed

Join Experian as a Senior Analytics and Automation Analyst and become a key player in our mission to provide insightful analytics and embrace automation technologies. You will work with cross-functional teams to optimize data-driven strategies and enhance automation processes that drive business efficiency.

Join our innovative team as a Senior Automation Quality Engineer at Tieto Tech Consulting. In this pivotal role, you will be responsible for designing and implementing automated testing frameworks, ensuring the highest quality of our software products.You will collaborate closely with cross-functional teams to enhance our testing processes and drive continuous improvement initiatives.

Join Entain as a Senior Application Security Analyst and play a pivotal role in safeguarding our software applications. You will lead the charge in identifying vulnerabilities, developing secure coding practices, and implementing robust security solutions. Collaborate with cross-functional teams to enhance our security posture and ensure compliance with industry standards.

Join us at Delivery Hero as a Senior Supply Operations Analyst, where your expertise will drive our operational excellence. In this critical role, you will analyze supply chain processes, identify inefficiencies, and implement strategies that enhance our logistics performance.We are looking for a proactive analyst who can work collaboratively with cross-functional teams, ensuring that our supply operations align with our business objectives. Your analytical skills will help us optimize inventory management, forecast demand accurately, and maintain strong vendor relationships.

Hitachi Solutions is seeking an Automation QA Analyst in Sofia. This role centers on raising software quality by applying automated testing practices. The position plays a key part in supporting the reliability and stability of products throughout the development cycle. Key responsibilities Collaborate with developers and product managers to design and implement automated testing frameworks Develop and maintain test scripts for both new and existing features Execute automated tests to detect issues early in development Identify, document, and help resolve defects to uphold product quality Location This position is based in Sofia.

About Baringa Partners LLP Baringa Partners LLP is a global consulting firm with more than 2,000 professionals across the UK, Europe, North America, Asia, and Australia. The firm supports clients in sectors such as energy and resources, financial services, government, consumer products, pharmaceuticals, manufacturing, technology, media, and telecommunications. Baringa’s teams focus on strategy, transformation, and operational improvement, using technology, data analytics, and digital tools to help clients reach their goals. The company is recognized as a Great Place to Work and has received honors from the Financial Times and Forbes for its consulting services. Role Overview: Senior Accounts Payable Analyst/Advisor This position is based in Sofia, Bulgaria, as part of Baringa’s finance team. The Senior Accounts Payable Analyst/Advisor will play a key role in managing supplier invoices and supporting the ongoing improvement of accounts payable processes. Main Responsibilities Enter supplier invoices into accounting software with accurate coding and required authorizations. Manage and reconcile accounts payable transactions to ensure payments are made on time. Support the development and improvement of accounts payable processes and systems.

About Man GroupMan Group is a leading global alternative investment management firm dedicated to achieving superior performance for discerning clients through our Systematic, Discretionary, and Solutions offerings. Leveraging exceptional talent and cutting-edge technology, our investment strategies encompass both single and multi-manager approaches, supported by comprehensive research across public and private markets and all major asset classes, with a strong emphasis on alternative investments. At Man Group, we pride ourselves on fostering deep partnerships with our clients, creating bespoke solutions tailored to their investment objectives and those of the millions of retirees and savers they serve.Headquartered in London, we manage assets totaling $227.6 billion* and have a presence in multiple offices around the globe. Man Group plc is publicly traded on the London Stock Exchange under the ticker EMG.LN and is a member of the FTSE 250 Index. For further details, please visit www.man.com.* As of December 31, 2025About the RoleThe Middle Office External Alpha team plays a pivotal role in providing support to External Alpha Asset Managers through trade support, cash management, and position and pricing reconciliation functions. Additionally, the team is responsible for calculating estimated Net Asset Values (NAV) of funds, which are reconciled with the final NAVs produced by the Fund Administrator.As a Senior Analyst, you will independently oversee critical operational processes while further developing your technical and operational expertise. You will also be instrumental in creating tools and reporting solutions widely utilized across the firm, employing AI, Excel, and internal databases to deliver essential reporting and analytics.Key ResponsibilitiesOperations & AnalyticsAnalyze fund P&L accounts across various asset classes to assist in performance reporting for the External Alpha division.Conduct daily, weekly, and monthly reviews and estimates of fund NAVs, ensuring accuracy in accrued income and expenses.Review reconciliations between Custodians, Prime Brokers, and internal records; coordinate the investigation and resolution of discrepancies.Collaborate with fund administrators to reconcile final fund NAVs.Maintain the integrity of operational processes, ensuring compliance with established standards.

Join Experian as a Senior Commercial Contract Analyst in Sofia, where you will play a vital role in ensuring our commercial contracts are managed efficiently. As a key member of our team, you will review, analyze, and negotiate contracts, working closely with various stakeholders to mitigate risks and enhance compliance. This maternity cover position offers the opportunity to contribute to a dynamic environment while gaining valuable experience in the commercial contracting space.

Join Experian as a Senior Quality Assurance Engineer - Automation and play a pivotal role in enhancing our software quality through innovative automation techniques. You will be responsible for designing, implementing, and executing automated testing strategies that ensure the delivery of high-quality software solutions. Collaborate with cross-functional teams to identify testing requirements and provide insights to improve product reliability.

About Baringa Partners Baringa Partners is a global consulting firm working with leaders across industries to drive meaningful change and create value. Over 2,000 professionals work from offices in the UK, Europe, North America, Asia, and Australia. The firm combines industry expertise with technology to help clients reach their goals. Baringa serves sectors such as energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media, and telecommunications. The team focuses on strategy, transformation, and operational improvement, using technology, data analytics, and digital tools. Clients value Baringa’s collaborative approach and the commitment of its people. The firm is recognized as a Great Place to Work globally, ranked by the Financial Times in 22 categories for UK Leading Management Consultants, and named by Forbes as one of the World’s Best Management Consulting Firms for four years running. Senior Accounts Payable Analyst – Sofia, Bulgaria Role Overview The Senior Accounts Payable Analyst will join the finance department in Sofia. This role manages the accounts payable process, working closely with colleagues to ensure accurate and timely payments and strong financial controls. Main Responsibilities Oversee the accounts payable function, ensuring invoices and payments are processed accurately and on time. Work with internal teams to resolve discrepancies and improve financial processes. Prepare and maintain financial reports and documentation related to accounts payable. Conduct audits and compliance checks on accounts payable activities to ensure policies are followed. Support month-end and year-end closing activities as needed.

About Man GroupMan Group is a leading global alternative investment management firm dedicated to delivering superior performance for sophisticated clients through our Systematic, Discretionary, and Solutions offerings. Leveraging our talented workforce and cutting-edge technology, we offer single and multi-manager investment strategies backed by extensive research, spanning public and private markets across all major asset classes, with a strong emphasis on alternatives. Our partnership approach enables us to build deep connections with clients, crafting customized solutions that align with their investment objectives and those of the millions of retirees and savers they represent.Headquartered in London, we manage assets worth $227.6 billion* and operate from various offices worldwide. Man Group plc is publicly listed on the London Stock Exchange under the ticker EMG.LN and is a proud member of the FTSE 250 Index. For more details, visit www.man.com.* As of 31 December 2025Job Summary:The Middle Office team is vital for managing security pricing controls, Net Asset Value (NAV) calculations, fee modeling, and portfolio rebalancing across Feeder/Master/Multi Book structures. This role requires the ability to independently handle key operational processes while continuously expanding technical and operational knowledge. The team develops essential tools and reporting solutions, predominantly utilizing Python, Excel, and internal databases to provide critical reporting and analytics. The analyst in this role will showcase technical proficiency and contribute to process enhancements while collaborating on broader projects.Specific Responsibilities:Analyze financial products and derivatives, including pricing and profit/loss evaluations.Support daily operations involving hedge fund valuations and reconciliations.Utilize various internal tools and databases to generate reporting and analytics.Engage in process improvement and automation initiatives.

Join our dynamic team at Accedia as a Quality Assurance Engineer, where your passion for learning and collaboration will be highly valued. We are seeking an enthusiastic QA professional who is eager to grow and share knowledge within a supportive work environment.What You Will Experience:Engage with a diverse range of international clients in a collaborative setting.Work on varied projects across different domains and technology stacks, encompassing the full software development lifecycle, including feature development, issue resolution, testing participation, and documentation preparation.Collaborate closely with a multi-level team to analyze technical requirements, propose architectural and design solutions, estimate efforts, and plan tasks efficiently.Maintain active communication regarding tasks, requirements, issues, and inquiries with both your team and clients.Expand your skill set by learning new technologies, participating in knowledge-sharing initiatives such as delivering internal training sessions, and pursuing professional certifications.

Join Playtech as a Mathematics Quality Assurance Specialist, where you will play a crucial role in ensuring the quality and accuracy of our mathematical algorithms and models. You will collaborate with a dynamic team of researchers and developers to conduct thorough testing and validation of mathematical processes. Your keen attention to detail will help us maintain the highest standards of quality in our gaming products.

Our MissionAt Trading 212, we are committed to empowering individuals to accumulate wealth. We are transforming the landscape of trading and investment by developing outstanding products that resonate with our users. A culture rooted in excellence and rapid execution is fundamental to our achievements.Currently, we cater to over 5 million clients, managing assets exceeding €30 billion, which reflects the scale and trust we have established in a few short years.Trading 212 thrives on the dedication of passionate individuals who seek excellence and value their independence.We are seeking a Contracts Analyst to join our Global Legal team in Sofia, Bulgaria, and help us navigate our ongoing growth.Your ResponsibilitiesServe as the primary legal authority for commercial contract reviews across the organization.Draft, review, and negotiate a diverse array of contracts, including vendor agreements, intra-group agreements, NDAs, and partnership contracts.Oversee contract lifecycles, including renewals and terminations, ensuring timely and precise execution.Collaborate closely with internal stakeholders to collect necessary information and ensure cohesive contractual terms and execution.Ensure all contracting procedures comply with applicable legal regulations, internal policies, procedures, and governance standards.QualificationsStrong academic background in Law, with a sincere enthusiasm for contract law and its practical application within a business context.A minimum of 2 years of experience in a law firm or an in-house legal department.Ability to review and manage contracts across various jurisdictions governed by foreign laws.Self-motivated with a strong drive to deliver thorough, high-quality outcomes and exceptional attention to detail.A proactive and inquisitive approach to staying informed about legal and regulatory changes.Fluency in both Bulgarian and English (written and spoken).Preferred QualificationsExperience in a similar role within the financial services sector and in a global context.Proficiency in the German language.

Join Experian as a Finance Quality Assurance Manager, where you will play a pivotal role in ensuring the highest standards of quality in our financial operations. You will lead a team dedicated to implementing robust quality assurance practices, conducting thorough audits, and providing insightful feedback to improve processes.