Cybersecurity Governance Specialist - ISMS Manager

Role Overview Entain is hiring a Cybersecurity Governance Specialist focused on Information Security Management Systems (ISMS) in Sofia. This role shapes and maintains the governance framework that protects Entain’s information assets. What You Will Do Establish and manage the ISMS governance framework Identify and assess information security risks Implement security practices aligned with regulations and standards Work with teams across the company to build security awareness and resilience Support compliance efforts related to information security Who You’ll Work With This position collaborates with cross-functional teams to strengthen Entain’s security culture and ensure information assets remain protected.

Bolt is looking for a Sales Specialist to join the Bolt Food team in Sofia, Bulgaria. This position centers on working directly with restaurant partners throughout the city. Key responsibilities include helping new restaurant partners get started on the platform and supporting their move to an Account Manager. The role aims to deliver a smooth onboarding experience for every partner. What you will do Engage with restaurant partners in Sofia to guide them through the onboarding process Facilitate the handover of partners to Account Managers Support the growth of Bolt Food’s network in the local market Team and collaboration This role offers the chance to work alongside colleagues from around the world and contribute to a food delivery platform that is expanding rapidly.

Role Overview Experian is looking for a Sales Operations Reporting and Analytics Specialist to join the team in Sofia. This role focuses on using data to support strategic decisions and improve sales outcomes. What You Will Do Analyze sales data to identify trends and actionable insights Create reports, dashboards, and visualizations for stakeholders Communicate findings clearly to support business decisions Location This position is based in Sofia.

Join Experian as a GTM Sales Operations and Analytics Specialist in Sofia, where you will play a vital role in driving our go-to-market strategies. You will be responsible for analyzing sales data, developing insights, and optimizing processes to enhance our sales performance.

About the RoleJoin our vibrant team as a B2B Digital Sales Specialist and leverage your sales expertise in a fast-paced environment. You will engage with clients through various channels, oversee the complete sales cycle, and foster growth by cultivating strong business relationships. This role is ideal for sales professionals who excel in a digital-first, international landscape.

Join our energetic team at crossbordertalents as a B2B Digital Sales Specialist. This role is pivotal in establishing lasting client relationships and managing the sales lifecycle in a vibrant international setting. If you are passionate about driving growth in a digital-first approach, we want to hear from you!Key Responsibilities:Handle a substantial volume of inbound and outbound B2B sales activities, utilizing channels such as phone, email, video calls, and social media to connect with prospects.Utilize Sales Navigator and other lead generation tools to identify and engage with key decision-makers.Develop and maintain a robust sales pipeline, guiding potential clients through each phase of the sales funnel.Accurately log all customer interactions in the CRM system (Salesforce or similar).Qualify leads and facilitate a seamless transition to the onboarding team.Track and report on daily, monthly, and quarterly KPIs to achieve and surpass sales objectives.Adhere to specified SLAs and maintain consistent sales rhythms.

Join Mercier Consultancy as a Polish-Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria, with a fully compensated relocation package. This is a remarkable opportunity for Polish-speaking professionals eager to enhance their careers in the vibrant realm of digital trust and safety on an international platform.In your role as a Digital Trust & Safety Specialist, you will be pivotal in safeguarding the integrity of our digital platforms by diligently monitoring, investigating, and addressing safety issues. Your proficiency in Polish and your knowledge of digital safety protocols will be essential for fostering user trust and ensuring adherence to platform guidelines.Key Responsibilities Monitor digital content and user engagement for potential safety threats and policy breaches. Swiftly address safety reports and carry out comprehensive investigations. Work collaboratively with various teams to design and refine safety protocols. Educate and guide users on best practices for digital trust and safety. Analyze data trends related to safety and compile reports to drive continuous improvement initiatives. Stay abreast of industry standards, regulations, and advancements in digital safety. Conduct training sessions to elevate awareness of trust and safety challenges within the organization.

Join Mercier Consultancy as a German-Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria. This unique role offers a fully funded relocation package tailored for German-speaking professionals looking to advance their careers within a dynamic international company.As a pivotal member of our team, you will be instrumental in maintaining the integrity of our digital platforms. Your responsibilities will include monitoring, investigating, and resolving safety concerns to uphold user trust.Core ResponsibilitiesMonitor digital content and user interactions to detect safety risks and policy violations.Thoroughly investigate safety incidents and respond promptly to user inquiries.Collaborate with cross-functional teams to enhance safety protocols and measures.Educate users and stakeholders on best practices for digital safety.Analyze safety data trends and compile actionable reports for ongoing improvement.Stay updated on the latest standards and regulations concerning digital trust and safety.Conduct training sessions to elevate awareness around trust and safety issues.

Join Mercier Consultancy as a Dutch Inbound Sales Specialist in Sofia, Bulgaria, where we offer a hybrid working model that combines the flexibility of remote work with the collaborative benefits of in-office interactions. In this pivotal role, you will engage with Dutch-speaking clients, responding to their inquiries while showcasing our innovative products and services.Your mission is to transform inquiries into successful sales by understanding customer needs, providing insightful answers, and guiding clients seamlessly through their purchasing journey. Your fluency in Dutch will help you forge genuine connections with clients, ensuring they receive personalized support that directly contributes to our company’s growth.Key ResponsibilitiesHandle incoming sales inquiries from Dutch-speaking clients via various communication channels including phone, email, and chat.Assess customer needs and suggest appropriate products or services that meet their requirements.Effectively convert leads into sales through skilled communication and negotiation techniques.Document all client interactions and maintain precise records in our CRM system.Work closely with marketing and product teams to stay informed about the latest offerings and promotions.Follow up with leads to ensure satisfaction and foster repeat business.Analyze sales data to provide insights for refining sales strategies.

Join Mercier Consultancy as a German Speaking Customer Service Representative for our esteemed client, a premier Cybersecurity Company located in Greece. In this dynamic role, you will provide top-tier support to German-speaking customers, assisting them with cybersecurity solutions and addressing their inquiries with professionalism and efficiency.Your proficiency in German will be crucial in delivering exceptional service, ensuring clients receive the highest quality support for their cybersecurity needs. You'll guide customers through product understanding, troubleshoot technical issues, and help them maintain peace of mind in an ever-evolving digital landscape.Key ResponsibilitiesProvide exceptional customer service in German through phone, email, and chat channels regarding cybersecurity products and services.Assist customers with inquiries related to products, account management, and technical support requests.Efficiently resolve customer issues and advocate for their needs within the organization.Accurately document all customer interactions in our CRM system.Collaborate with technical teams to devise solutions for complex challenges.Collect client feedback to enhance our services and cybersecurity offerings.Stay up-to-date with the latest trends and advancements in the cybersecurity field.

Sales Content Design Specialist - 8-month Parental Leave Cover This is an office-first role based in Sofia, Bulgaria. The contract lasts for 8 months, with a possible extension depending on business needs. SumUp’s Sales Enablement team works to provide sales representatives with the resources required to sell confidently and effectively. As operations expand, clear and accessible content becomes even more important. This role oversees the content ecosystem, focusing on creating, curating, and maintaining materials that support thousands of sales interactions. There is also an opportunity to help explore new, AI-driven methods for delivering content to sales teams at the right time. This is a parental leave cover position, with the possibility of extension. Check out our Sofia office! What you will do Oversee Mission Control, SumUp’s sales knowledge base and microsite, ensuring content remains accessible, useful, and relevant for all sales representatives, including those in the field. Develop and maintain strong working relationships with sales leaders across departments to keep content aligned with current strategies and goals. Team snapshot The Sales Enablement team equips sales teams with essential tools and resources. As SumUp grows, the need for high-quality sales content increases. This role plays a key part in maintaining and improving the content that supports daily sales work.

Join Entain as a Solution Architect Specialist in our Security Operations team, where you will play a pivotal role in shaping and enhancing our security architecture. You will be responsible for designing, implementing, and maintaining security solutions that protect our systems and data. This is an exciting opportunity to work in a dynamic environment, collaborating with cross-functional teams to address complex security challenges.

Experian is seeking a Service and Billing Specialist with German language skills to join the team in Sofia. This position centers on supporting clients by handling billing inquiries and addressing customer concerns. Role overview This role involves managing a range of billing questions and ensuring clients receive clear, accurate responses. Strong communication in German is essential, as much of the work involves direct interaction with customers. What you will do Respond to billing-related inquiries from clients Resolve customer issues with a focus on accuracy and clarity Support a smooth and positive experience for every client Requirements Fluency in German Experience with customer service and billing processes Strong problem-solving and communication skills

Role overview ocadogroup seeks a Payroll Specialist based in Sofia, Bulgaria. The position centers on processing payroll accurately and on schedule for a diverse group of employees. The Payroll Specialist oversees payroll operations, ensures compliance with current regulations, and prepares detailed payroll reports. Key responsibilities Process payroll for employees, maintaining accuracy and meeting deadlines Oversee daily payroll operations Prepare and review payroll reports Maintain compliance with all relevant payroll regulations What matters here This role plays a key part in maintaining ocadogroup’s standards for reliable payroll. The Payroll Specialist supports employees by ensuring their compensation is processed correctly and on time.

Join our dynamic team at Metromakro as a Sales Assistant! In this pivotal role, you will support our sales team by assisting with customer inquiries, coordinating sales activities, and maintaining product knowledge. If you are a motivated individual with a passion for sales and customer service, we would love to hear from you!

Join our vibrant team at Accedia as a Marketing Specialist! We seek a motivated individual who is passionate about learning and thrives in a collaborative environment. Your journey with us will be filled with opportunities for professional growth and knowledge sharing.Key Responsibilities:Create engaging articles, visually appealing graphic content, and impactful presentations tailored for key stakeholders, ensuring alignment with our brand identity.Identify and explore award competitions and public relations opportunities, preparing high-quality submissions.Enhance our visibility within essential partner ecosystems by managing relationships and engaging in co-marketing initiatives.Build brand credibility through the development of client-approved online reviews and formal references.Perform content audits to ensure compliance with brand guidelines while monitoring online sentiment to protect our reputation.Collaborate closely with the Marketing leadership team and assist with various tasks, such as proofreading materials and organizing event logistics.Coordinate efforts with other teams to ensure that the right experts are involved, and goals are met on schedule.

As a Payment Experience Specialist, you will become the trusted ally for our users, stepping in whenever payment issues arise. Whether a transfer is delayed or something seems amiss, you will diligently investigate with precision and care. Your mission is to ensure swift and accurate resolutions — eliminating confusion and guesswork.Embrace ResponsibilityIn this role, your responsibility extends beyond problem-solving; it involves keeping our users informed and confident throughout their journey. You will clarify the situation, outline the next steps, and indicate if any actions are required from their end. Your goal is to transform frustrating experiences into seamless interactions, making banking feel effortless.Deliver high-quality, empathetic support in every interaction, ensuring users feel heard and valued throughout their payment journey.Manage escalated payment issues by conducting thorough investigations, coordinating with relevant teams, and ensuring timely and accurate resolutions.Act promptly in urgent situations, recognizing the needs of distressed users and providing reassurance through swift action.Maintain clear communication with users by setting expectations, providing updates, and following through until their issues are fully resolved, fostering a transparent support experience.

Join the dynamic team at Mercier Consultancy MD as a German Speaking Digital Trust and Safety Specialist in Sofia, Bulgaria. This pivotal position is dedicated to cultivating a secure online atmosphere for our users. You will engage in monitoring content, resolving safety issues, and enforcing community guidelines to establish a trusting culture across our digital platforms.Key Responsibilities Proactively oversee user-generated content and interactions to identify and address potential breaches of safety standards. Perform comprehensive investigations into reported incidents, applying analytical skills to evaluate evidence and determine appropriate actions. Collaborate with cross-functional teams to design and implement policies that bolster digital safety and security. Create in-depth reports on safety incidents and trends to guide management decisions and improve practices. Keep abreast of emerging trends and challenges in digital safety to proactively refine protocols and methodologies. Engage with users to educate them on safety practices and advocate for responsible online behavior.

Delivery Hero is looking for a Sales Executive based in Sofia to help grow its business in Bulgaria. This position centers on building and maintaining relationships with important clients, as well as developing sales strategies that support company goals. What you will do Establish and nurture connections with key clients in the Bulgarian market Create and implement sales strategies to support business growth Work toward meeting or exceeding defined sales targets Support efforts to expand Delivery Hero's market presence and improve customer satisfaction Role overview This role focuses on proactive outreach and relationship management. Success in this position will help Delivery Hero strengthen its brand and achieve sales objectives in Bulgaria.

Ebury empowers ambitious businesses to unlock global growth, and we adopt the same philosophy with our team members. We nurture innovation and mobility, collaboration and problem-solving, creating an inclusive environment where everyone feels valued, supported, and empowered to thrive.If you're a collaborative spirit eager to revolutionize how businesses operate on a global scale, we invite you to connect with us — let's explore how Ebury can propel your career and enable you to shape the future.FX Sales Team LeaderLocation: Ebury Sofia office - 4 days in the office, 1 day of home office per weekAs Heads of Desk (HoD), our Sales Team Leaders are the driving force behind our team, essential in cultivating a positive, supportive, and motivational culture at Ebury. They maintain and elevate sales performance through the training, coaching, and development of their teams. A HoD is a leader who sets high standards and inspires their team to exceed their own expectations, utilizing their expertise to provide technical guidance while igniting performance on the sales floor.About the RoleWith a proven track record in FX Sales, you will excel in this managerial position, leading your team to achieve exceptional results. As a natural coach, you will take pleasure in sharing your knowledge and witnessing the growth of your team. Additionally, you will be capable of formulating sales strategies and techniques informed by client feedback and market insights.You will become part of a well-established team, benefiting from a proven business model and robust support infrastructure.Lead a sales team in developing prospects, exemplifying best practices, and providing coaching and mentoring. You will be responsible for enhancing their skills and facilitating their career advancement.Engage in pitching and closing deals with potential clients, both via phone and in face-to-face meetings.Oversee customer relationships for new clients to ensure seamless onboarding and initial trades.Deliver precise forecasts of expected sales volume.Implement regional sales initiatives, action plans, and training programs alongside your team and fellow Heads of Desk.Ensure compliance with company-wide sales methodologies and administrative processes.Participate in the recruitment, onboarding, and training of new team members.