Product Manager - Identity and Fraud

Join Experian as a Product Manager focusing on Identity and Fraud. In this pivotal role, you will lead the development and management of innovative solutions that protect our clients from fraud while enhancing the customer experience. Collaborate with cross-functional teams to drive product vision and strategy, ensuring alignment with market trends and customer needs.

Role Overview flix is hiring a Fraud Operations Specialist based in Sofia. This position focuses on protecting company operations from fraud and maintaining the integrity of services. What You Will Do Analyze transaction patterns to identify suspicious activity Apply and refine fraud detection strategies Work with teams across the business to strengthen fraud prevention measures

About the Role SumUp’s Identity Lifecycle team manages the systems that control access to financial solutions for millions of small businesses worldwide. The focus: verifying every merchant accurately, efficiently, and in compliance with regulations. What You Will Do Lead the team responsible for identity verification across all SumUp markets. Oversee initiatives related to KYC (Know Your Customer) and adapt to diverse regulatory requirements. Guide the transformation of legacy systems into a platform that is adaptable, maintainable, and ready for regulatory changes. Influence architectural decisions for the future of verification at SumUp, drawing on technical leadership and engineering experience. Work closely with Product, Compliance, and Operations to build solutions that are practical, secure, and scalable from the start. Foster a team culture where engineers have support, guidance, and the freedom to own their work. Set and raise standards for designing, building, and operating verification systems. Location This position is based in Sofia, Bulgaria.

ABOUT TIDEAt Tide, we empower small and medium enterprises (SMEs) to optimize their operations and save both time and money. Our offerings include not only business accounts and essential banking services but also a robust suite of administrative solutions that span invoicing to accounting.With over 1.8 million members across the UK, India, Germany, and France, Tide is revolutionizing the small business banking sector.Utilizing cutting-edge technology, all our solutions are tailored specifically for SMEs, featuring quick onboarding, low fees, and innovative functionalities. Our mission is clear: to enable SMEs to focus on what they love by minimizing their operational burdens.Tide facts:Available for SMEs in the UK, India, Germany, and FranceOver 1.8 million members: 800,000 in the UK and 1,000,000 in India, with rapid growthMore than $300 million raised in fundingA diverse team of over 2,500 Tideans worldwideOffices located in Central London, with a member support and technology hub in Sofia, Bulgaria, alongside additional tech centers in Serbia, Romania, Lithuania, and Hyderabad, as well as offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.ABOUT THE ROLE:What we’re seeking:We are in search of a motivated Fraud Alert Review Analyst with a solid grasp of fraud concepts. This proactive individual will play a critical role in ensuring Tide employs all necessary measures to detect and prevent fraudulent activities.This position is an integral part of our Ongoing Monitoring team, functioning as the first line of defense (1LOD). You will be tasked with identifying suspicious fraudulent behavior while providing exceptional service to our members. Your responsibilities will include monitoring transactions and behaviors within our member base, identifying, and investigating potentially fraudulent activities. We seek someone passionate about fraud prevention, dedicated to minimizing risk for Tide and allowing our members to return to their core business activities.As a Fraud Alert Review Analyst, your responsibilities will include:Analyzing transactions across diverse payment types and products to identify signs of fraud.Providing insights into potential improvements for our tools and processes used in transaction analysis.Utilizing various tools for conducting different types of reviews and investigations, including open-source investigations.Managing...

Join bunq, where we prioritize delivering a seamless banking experience while safeguarding our users' finances from fraudulent activities As a Fraud Operations Analyst working the night shift, you will be essential in identifying and addressing suspicious behavior, ensuring user protection throughout their banking journey, and maintaining compliance with regulatory standards.In this role, you will manage all aspects of fraud cases, navigate complex situations, and propose innovative solutions to enhance our processes, ultimately contributing to a safer and more efficient banking experience.Your ResponsibilitiesAct as a fraud prevention detective, utilizing your investigative and problem-solving skills to shield our users from suspicious activities ‍Monitor for potential risks, leveraging your expertise in fraud detection and prevention to stay ahead of threatsDemonstrate empathy and strong communication in every interaction, ensuring optimal support for our users

Mercier Consultancy Group is on the lookout for a motivated and detail-oriented French-Speaking Fraud Investigator to enhance our team based in Sofia, Bulgaria. This exciting position offers a unique chance to immerse yourself in an international work environment, complete with a fully funded relocation package to facilitate your transition. In this role, you will be instrumental in detecting and preventing fraudulent activities for our varied clientele.Key Responsibilities:Thoroughly investigate suspicious transactions and activities utilizing a range of tools and methodologies.Conduct data analysis to uncover potential fraud patterns.Collaborate effectively with internal teams and external partners to gather necessary evidence.Draft comprehensive reports and documentation for each investigation undertaken.Engage with clients in French to clarify cases and communicate findings effectively.Stay informed about the latest trends in fraud and prevention techniques.

Join Mercier Consultancy Group as a French Speaking Fraud Investigator and embark on an exciting journey in Sofia, Bulgaria! We provide an extensive relocation package to help you settle in seamlessly. In this vital role, you will safeguard our clients by investigating fraudulent activities and upholding the integrity of our services.Key ResponsibilitiesConduct comprehensive investigations into suspected fraud, applying analytical skills to determine outcomes.Review and analyze documentation and data to uncover patterns or discrepancies indicative of fraudulent behavior.Collaborate with various teams to design and execute effective fraud prevention strategies.Engage with clients to collect necessary information and provide updates throughout the investigative process.Prepare detailed reports summarizing findings, actions taken, and recommendations for future prevention measures.Remain informed about industry trends in fraud prevention and detection to refine investigative techniques.

At bunq, we are dedicated to providing our users with a seamless and stress-free banking experience, all while ensuring their funds are safeguarded against fraud. As a Fraud Operations Analyst, you will play a pivotal role in identifying and addressing suspicious activities, ensuring user protection at every touchpoint, and maintaining compliance with regulatory standards.Your responsibilities will encompass managing fraud cases, navigating complex situations, and devising innovative strategies to enhance our processes for a safer banking environment.Key ResponsibilitiesAct as a fraud prevention detective, employing your investigative and problem-solving skills to shield our users from fraudulent activities.Monitor potential risks by leveraging your expertise in fraud detection and prevention to stay ahead of threats.Engage with empathy and strong communication skills to deliver exceptional support in every interaction.

As the Quality Lead for Fraud & User (Re-)Review at bunq, you will play a crucial role in establishing trust through operational excellence, ensuring compliance with regulations, and providing our users with an effortless and stress-free experience. Your leadership will empower our team to uphold the highest standards in quality, speed, and compliance.Are you ready to take charge and lead the charge? Apply now and join us on this transformative journey Key ResponsibilitiesEnsure exceptional quality standards by maintaining high scores in Fraud and User (Re-)Review workflows, guaranteeing smooth and empathetic user interactions.Prioritize fraud prevention and user trust without compromise.Enhance quality control and learning processes by consistently performing Quality Control (QC) evaluations and managing any backlog effectively.Address structural issues proactively to prevent user impact.Maintain strict regulatory compliance by adhering to all relevant regulations and fraud detection frameworks.Utilize AI for enhanced efficiency by implementing AI tools to manage increased case volumes and innovating workflows to optimize quality operations.Lead and mentor your team effectively, balancing business goals with individual growth.Collaborate across departments to continuously improve quality assurance processes.QualificationsYou possess a strong understanding of KYC, EDD, AML, and fraud detection frameworks, coupled with deep regulatory knowledge to ensure precise decision-making in high-stakes situations while maintaining a positive user experience.You have experience in implementing and optimizing AI-driven systems for case evaluation and quality control.You excel at scaling quality operations efficiently in response to growing case volumes.You are adept at balancing team workloads with business objectives and regulatory audits, ensuring a critical error rate of 0%.You possess excellent communication skills to align stakeholders and enhance team performance.

Join CyberArk Software Inc. as a Senior Software Engineer specializing in Workload Identity. In this pivotal role, you will be responsible for designing and implementing robust software solutions that enhance the security and efficiency of workload identity management. Collaborate with a talented team of engineers, contribute to innovative projects, and drive the development of cutting-edge technology.

A career that’s the whole package!At Conga, we’ve cultivated a thriving community where our colleagues can excel. Here, you will discover opportunities to innovate and foster growth through both individual and team development, all within an environment that values every voice.Conga streamlines commercial operations, allowing businesses to operate as interconnected, smarter enterprises. By harmonizing the individuals and processes that propel commerce, Conga synchronizes pricing, quoting, contracting, rebates, and communications, ensuring that teams remain aligned and buyers keep progressing. The outcome is reliable decision-making, consistent buyer experiences, and sustainable growth. Over 10,000 clients globally, including more than 50% of the Fortune 100®, rely on Conga when faced with intricate commercial challenges and significant global implications.Our ethos is anchored in the Conga Way, a framework that embodies our values and influences everything from recruitment to decision-making, as well as essential programs such as recognition. Developed with input from our colleagues, the Conga Way is the cornerstone of our vibrant culture.Job Title: Platform Product ManagerLocation: Sofia, BulgariaReports to: Group Product ManagerThe Platform Product Manager at Conga is accountable for the strategy, planning, execution, and delivery of our core platform capabilities—the foundational services that power the entire Conga product suite. You will not only be developing a product; you will be creating the engine upon which other products are built. Here, you will bridge the technical and business realms, ensuring successful integration and performance.

As the payment processing landscape continues to transform, businesses are in search of trusted and strategic allies to foster their growth.Introducing Nuvei, a dynamic Canadian fintech organization that empowers clients worldwide. Our modular, adaptable, and scalable technology enables premier companies to embrace next-gen payments, provide diverse payout options, and leverage services in card issuing, banking, risk management, and fraud prevention. Serving more than 200 markets, with local acquiring in 50 regions, 150 currencies, and 700 alternative payment methods, Nuvei equips customers and partners with the technology and insights necessary for success on both local and global stages through a single integration.At Nuvei, our core values guide us, and we revel in tackling intricate challenges. Our commitment to enhancing our product and delivering exceptional customer service drives us forward. We are constantly seeking outstanding talent to accompany us on this exciting journey!Your MissionWe are on the lookout for a Senior Product Manager to become a vital part of our rapidly expanding Product team. Reporting directly to our VP of Product, you will support our initiatives on Nuvei for Platform, our solution tailored for marketplaces and diverse platforms.In this capacity, you will spearhead and coordinate product initiatives related to marketplaces, spanning multiple product and development teams. You will serve as the central product authority for marketplace functionalities, ensuring alignment, consistency, and timely delivery across critical domains such as payments, onboarding, compliance, payouts, and reporting.This pivotal role demands strong product leadership, the ability to influence without direct authority, and a profound understanding of payment platforms.Key ResponsibilitiesDevelop and maintain the product vision, strategy, and roadmap for marketplace and platform functionalities.Lead cross-product initiatives that engage multiple teams and Product Owners within a matrix structure.Act as the product orchestrator for marketplace processes across onboarding, payments, risk management, payouts, and reporting.Facilitate alignment among teams regarding priorities, scope, dependencies, and delivery timelines.Transform regulatory, compliance, risk, and operational requirements into scalable product solutions.Collaborate closely with engineering teams on APIs, SDKs, and back-office experiences.Engage with sales, solutions engineering, customer success, risk, and operations teams to support enterprise marketplace clients.Define explicit product requirements, success metrics, and readiness for market launch.Ensure a consistent, high-quality experience for merchants and platforms across independently managed product areas.RequirementsA minimum of 5 years of experience in Product Management, ideally within fintech, payments, or financial infrastructure sectors.Demonstrated experience working with marketplaces or platform environments.

Company OverviewLucidLink is an innovative and rapidly expanding startup dedicated to making data easily and securely accessible from any location. With the rise of remote and hybrid working models, our cloud technology empowers teams to access files and collaborate seamlessly, simulating the experience of a local hard drive.Our solution caters specifically to workflows involving large files, extensive data sets, and real-time collaboration. We proudly serve some of the world's most creative organizations, including Paramount, Warner Brothers, Epic Games, Spotify, A+E, and Netflix. Founded in 2016 by industry experts in storage, we currently support over a billion customer files across more than 40 countries. Our headquarters are located in San Francisco, California, with an engineering office situated in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia.

WHO WE ARE:At SumUp, we have evolved from our humble beginnings as a startup to become a leading global fintech company, employing over 3,000 individuals from 80 nationalities across 22 offices on 4 continents. Our growth trajectory is continually on the rise, expanding our services and product offerings.WHAT WE DO:Our innovative card readers empower more than 3 million merchants to seamlessly process payments in 34 countries. We are dedicated to nurturing small businesses by providing a comprehensive ecosystem that includes accounting, online shop services, payment solutions, the SumUp card and account, peer-to-peer payments, loyalty programs, and business analytics—all in one unified platform.Since launching our mPOS solution in 2012, we have been committed to enhancing connections between merchants, their customers, and each other. Our vision is to establish the first truly global card acceptance brand, driven by local, autonomous, and cross-functional teams that take products from concept to execution.

Join Playtech, a leading gaming technology company, as a Product Operations Manager. In this pivotal role, you will oversee operational aspects of our product development lifecycle, ensuring that our products meet the highest standards of quality and performance. You will collaborate with cross-functional teams to streamline processes, enhance product delivery, and drive customer satisfaction.

WHO WE ARE: Born from humble beginnings, we have evolved into a truly global fintech powerhouse with a diverse team of over 3,000 professionals representing 80 nationalities across 22 offices worldwide. Our rapid growth and diversification reflect our commitment to empowering small businesses. WHAT WE DO: Our innovative card readers serve over 3 million merchants across 34 countries, enabling them to seamlessly process payments. We strive to create an environment where small businesses can thrive by continuously expanding our suite of offerings. Since our inception in 2012 with mobile point of sale (mPOS) solutions, we have enhanced merchant connectivity through a comprehensive range of products, including accounting software, online shop capabilities, SumUp accounts, peer-to-peer transactions, loyalty programs, and business analytics—all integrated into one cohesive ecosystem. Our vision is to establish the first-ever global card acceptance brand, leveraging local, autonomous, cross-functional teams that can refine each aspect of our product from concept to completion. THE ROLE IN A NUTSHELL: We are on the lookout for a Senior Product Manager specializing in the Processing domain. Your primary mission will be to enhance the performance of our European acquiring operations and to spearhead the development of a top-tier payment processing platform. In this pivotal role, you will oversee relationships with acquirers, optimize performance and costs, and ensure compliance adjustments to uphold excellence in our payment processing services. You will collaborate closely with engineering, operations, and business teams to deliver secure, efficient, and seamless payment processing solutions. Your expertise will be crucial in navigating the intricate landscape of card processing, money flows, and the varied requirements of our global merchant base. WHAT YOU'LL BE DOING: Define and implement product strategy for our card acquiring capabilities, focusing on solutions that enhance merchant performance and provide long-term value. Establish and nurture relationships with key industry stakeholders, including Visa, Mastercard, Amex, acquirers, and PSPs, to shape roadmap decisions and drive innovation.

Main Purpose of the Job:The Global Product and Accreditation Manager for Forest Management Certification at SGS will spearhead the growth and development of the Global Forest Management Certification business. This pivotal role encompasses the management of FSC Forest Management accreditation and the oversight of local PEFC FM accreditations, supporting the Global Forestry Team in enhancing our Forest Management initiatives.Reporting Structure:This position reports directly to the Global Head of Forestry and Nature.Responsibilities:Lead the strategic development of the Business Assurance (BA) Forest Management certification, including FSC FM and PEFC FM.Oversee the FSC Forest Management accreditation and manage local PEFC FM accreditations.Ensure effective coordination of accreditation body audits and timely resolution of findings.Address complaints and appeals in line with SGS policies and accreditation standards.Prepare necessary documentation for Advisory Board meetings.Ensure certification competence, including auditor approval and technical sign-off roles.Oversee quality management and performance monitoring of SGS affiliates.Conduct internal technical audits as per the global audit plan.Perform Level 1 (L1) audits within accreditation scopes.Review certification reports for compliance and robust decision-making.Provide technical reviews of Forest Management reports as necessary.Offer timely technical support to SGS affiliates.Maintain comprehensive records as per accreditation requirements.Manage the ongoing accuracy of the FSC database.Ensure adherence to quality and safety standards of the SGS management system.Conduct FSC Forest Management audits as needed.Undertake additional duties as assigned by the direct line manager.Specific Authorities:Stop the use of any safety-hazardous equipment and report issues to higher authorities.Cease work affecting service quality and notify higher authorities.Initiate formal improvement requests for system deviations or identified improvements.

At Yotpo, we are at the forefront of revolutionizing trust and loyalty in the eCommerce landscape. Our AI-driven Reviews and Loyalty solutions empower brands to transform casual visitors into loyal customers and advocates. With an extensive integration framework across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo facilitates seamless omnichannel experiences that boost conversion rates, enhance customer relationships, and drive sustainable, long-term growth.As a premier eCommerce retention marketing platform, Yotpo is dedicated to helping brands cultivate intelligent, high-converting customer experiences. Our Product team is pivotal in defining the future of our platform, crafting innovative and scalable solutions that serve thousands of brands worldwide.In the role of Platform Product Lead, you will take charge of the strategy and evolution of essential platform capabilities that underpin various Yotpo products. You’ll operate at the nexus of scalability, performance, and innovation, collaborating extensively with cross-functional teams to deliver impactful solutions that foster business growth and enhance customer value.

Yotpo is at the forefront of revolutionizing trust and loyalty in the eCommerce sector. Our AI-driven Reviews and Loyalty solutions empower brands to transform casual browsers into loyal customers and advocates. With robust integrations across the eCommerce landscape and the trust of over 30,000 global brands, Yotpo offers seamless omnichannel experiences that enhance conversion rates, strengthen customer relationships, and foster sustainable growth.As a premier eCommerce retention marketing platform, Yotpo enables brands to create intelligent, high-converting customer experiences. Our Product team is pivotal in defining the future of our platform, developing scalable and innovative solutions that support thousands of brands worldwide.In the role of Platform Product Lead, you will take charge of the strategy and advancement of our core platform capabilities that underpin a suite of Yotpo products. You will operate at the confluence of scalability, performance, and innovation, working closely with cross-functional teams to deliver solutions that drive business success and enhance customer value.

Join Experian as a Principal Generative AI Product Manager in Sofia! In this pivotal role, you will spearhead the development and implementation of innovative AI solutions that drive business value and enhance the customer experience. Collaborate with cross-functional teams to define product strategy, prioritize features, and ensure alignment with organizational goals. Your expertise in generative AI will be crucial in shaping our product roadmap and delivering cutting-edge solutions to our clients.