Onboarding Specialist with Dutch Language Skills

Join SumUp, a global FinTech leader committed to empowering small businesses worldwide by simplifying their payment processes and fostering their success. Our mission is to establish the first ever universal card acceptance brand, and we are proud to support small businesses across over 31 countries. If you are eager to be part of an innovative team that prioritizes business partnerships and creativity, this role is perfect for you.As an Onboarding Specialist, you will assist in the verification process for our clients, primarily small to medium-sized European businesses. Your work will play a crucial role in ensuring that SumUp adheres to the highest compliance standards and meets all relevant AML regulations.In this position, you will exclusively support clients via non-voice communication (no phone calls) during flexible daytime hours.

Join Mercier Consultancy as a Dutch Language Player Support Specialist in our vibrant gaming department located in Sofia, Bulgaria! In this dynamic role, you will be the key support representative for our Dutch-speaking gaming community, dedicated to delivering top-notch assistance and guidance to players.Your responsibilities will encompass managing player inquiries, troubleshooting game-related challenges, and fostering a welcoming atmosphere for our community. We seek passionate gaming enthusiasts with outstanding communication skills who can actively engage with our players.Key ResponsibilitiesDeliver exceptional support to Dutch-speaking players via email, chat, and social media channels.Resolve technical issues, gameplay questions, and account-related inquiries.Document player interactions accurately within our support system.Work collaboratively with other teams to address complex player issues.Gather and relay player feedback to improve services.Encourage a positive gaming environment through effective player engagement.Stay informed on the latest gaming trends and updates.

Join a dynamic team as a Dutch Customer Support Specialist with crossbordertalents, a leading force in the Business Process Outsourcing (BPO) sector in Bulgaria. With a workforce of over 3,500, our client is not only the largest employer in Bulgaria but also a globally recognized leader in the industry. They pride themselves on a vibrant company culture that places employees at the forefront, offering exceptional professional development opportunities in a high-energy, innovative atmosphere along with fantastic company benefits. As a key member of the customer support team, you will: Assist users with their inquiries and issues through tickets and calls. Offer tailored solutions to everyday device-related questions. Identify and report trending issues and bugs based on user feedback to your supervisory team. Collaborate with a passionate team of internationally diverse colleagues.

Join Atlean World, a pioneering HR SaaS consultancy dedicated to fostering multicultural workplaces that reflect the modern world. We excel in multilingual markets, ensuring that candidates enjoy a seamless recruitment experience.Your Next Career Adventure Awaits!Experience a vibrant work culture in Sofia as a Dutch Digital Content Specialist. Why This Role is Perfect for Your Growth:Immerse yourself in Sofia's rich multicultural landscapeRepresent a leading global brand known for its Short-Form Video Platform and Viral Content HubAccelerate your career with unique development opportunities Your Daily Responsibilities:Engage in comprehensive training for an innovative social media platform that empowers users to create and share captivating short videos on trending topics.Become a:Problem-Solving ChampionProduct Insight Detective Requirements for Success:Fluent in Dutch with a B2 proficiency in EnglishTechnologically adept and eager to learn about cutting-edge toolsStrong critical thinking skillsAbility to make swift, informed decisionsEligibility to work in Bulgaria Benefits:Comprehensive Relocation Package:Airport pickupFlight ticketsAccommodation for up to 21 days in a hotel/apartmentMonthly housing allowance of 300 BGN, in addition to salaryTransform this opportunity into your career without limits!

Join Mercier Consultancy as a Dutch Inbound Sales Specialist in Sofia, Bulgaria, where we offer a hybrid working model that combines the flexibility of remote work with the collaborative benefits of in-office interactions. In this pivotal role, you will engage with Dutch-speaking clients, responding to their inquiries while showcasing our innovative products and services.Your mission is to transform inquiries into successful sales by understanding customer needs, providing insightful answers, and guiding clients seamlessly through their purchasing journey. Your fluency in Dutch will help you forge genuine connections with clients, ensuring they receive personalized support that directly contributes to our company’s growth.Key ResponsibilitiesHandle incoming sales inquiries from Dutch-speaking clients via various communication channels including phone, email, and chat.Assess customer needs and suggest appropriate products or services that meet their requirements.Effectively convert leads into sales through skilled communication and negotiation techniques.Document all client interactions and maintain precise records in our CRM system.Work closely with marketing and product teams to stay informed about the latest offerings and promotions.Follow up with leads to ensure satisfaction and foster repeat business.Analyze sales data to provide insights for refining sales strategies.

Join our dynamic team at Entain as a Risk Associate where your proficiency in the French language will be a crucial asset. In this role, you will be responsible for identifying and mitigating risks to ensure the integrity and operational excellence of our gaming platforms. This is an exciting opportunity to grow your career in a fast-paced environment that values innovation and customer satisfaction.

Join Mercier Consultancy as a Dutch-Speaking iRobot Support Specialist in the vibrant city of Sofia, Bulgaria. This exciting role comes with a fully covered relocation package, providing you with a unique opportunity to grow your career in an international setting.In your capacity as a Dutch-Speaking iRobot Support Specialist, you will deliver exceptional technical and customer support to our Dutch-speaking clientele utilizing iRobot products. You will take charge of troubleshooting technical problems, resolving issues, and ensuring a seamless customer experience through efficient and effective communication.Key ResponsibilitiesDeliver outstanding support to Dutch-speaking iRobot customers through phone, email, and chat channels.Diagnose and resolve hardware and software challenges associated with iRobot products.Advise customers on optimal product usage and maintenance techniques.Accurately record support interactions within the CRM system.Work collaboratively with technical teams to escalate and resolve intricate issues.Enhance support documentation and resources to improve customer interactions.Maintain high customer satisfaction levels and foster positive relationships with clients.

Join Mercier Consultancy MD as a Dutch/Flemish Speaking Technical Online Support Specialist in the vibrant city of Sofia, Bulgaria. This role is perfect for those looking to relocate and experience a dynamic culture while providing excellent support to our valued clients. Your main responsibility will be assisting Dutch and Flemish-speaking customers by delivering technical solutions and ensuring their overall satisfaction with our services.Key ResponsibilitiesDeliver exceptional technical support to Dutch and Flemish-speaking customers through online platforms.Promptly diagnose and troubleshoot a range of technical issues.Effectively communicate with clients to guide them through technical challenges and provide suitable solutions.Maintain detailed records of customer interactions and ensure accurate support documentation.Collaborate closely with product and development teams to escalate unresolved issues.Continuously enhance your knowledge of our products, services, and industry standards to improve customer satisfaction.

At SumUp, our mission is to empower small businesses across the globe by simplifying their operations and enabling their success. As a pioneering FinTech company, we are committed to establishing the first global card acceptance brand, and we are already supporting small businesses in over 31 countries worldwide.If you are eager to join a global team dedicated to business partnership and innovation, this could be the ideal opportunity for you.Become a part of our vibrant international Customer Support team, focusing on Risk & Fraud prevention. Our team spans across four continents, working collaboratively to ensure the safety and success of our clients.

Role Overview Playtech is hiring an Onboarding Manager in Sofia. This role focuses on guiding new clients through their first steps with the company, making sure their transition is seamless and well-supported. What You Will Do Oversee the entire onboarding process for new clients Work closely with teams across the business to coordinate onboarding activities Look for ways to improve the customer experience during onboarding About Playtech Playtech is a recognized name in gaming and software development. The company values collaboration and aims to deliver strong experiences for its clients and partners.

Atlean World is a forward-thinking HR SaaS Consultancy dedicated to fostering multicultural environments as the new standard in the workplace. We excel in multilingual markets, ensuring that candidates have a seamless and enjoyable recruitment journey.Your Next Career Opportunity Without Boundaries!We are excited to offer an extraordinary onsite work experience in Sofia for the position of Dutch Customer Care Specialist.Why this role is a fantastic opportunity for your career growth:Experience life in Sofia while immersing yourself in diverse cultures.Represent a globally recognized brand.Accelerate your career advancement with exceptional development opportunities. Daily Responsibilities:As a Dutch Customer Care Specialist, you will receive specialized training for our product/service. Your main duties will include:Providing assistance with customer inquiries.Guiding customers to optimize their use of our product/service.Ensuring a high standard of quality in each customer interaction.

Join Mercier Consultancy in an exciting role as a Dutch Speaking Customer Support Specialist for our client's Household Appliances Company, located in Greece. This key position involves delivering exceptional support to our Dutch-speaking clientele, addressing queries related to a diverse range of household appliances.Your proficiency in Dutch will be essential as you assist customers with product details, order processing, and troubleshooting. Your dedication to providing top-notch customer service will significantly contribute to customer satisfaction and loyalty in this dynamic and expanding sector.Responsibilities Deliver exceptional customer service in Dutch via phone, email, and chat concerning household appliances. Assist customers with inquiries about products, availability, and order status. Effectively and professionally resolve customer complaints and technical problems. Accurately document all customer interactions in our CRM system. Collaborate with internal teams to ensure prompt order fulfillment and issue resolution. Collect customer feedback to guide improvements in our products and services. Stay updated on new products and trends within the household appliances industry.

Join Mercier Consultancy as a Dutch Front Office Technical Support Specialist in Sofia, Bulgaria, embracing a hybrid work model! This exciting role positions you as a crucial liaison for our Dutch-speaking clients, delivering exceptional technical support related to our innovative products and services.Your primary responsibilities will involve direct interaction with clients, aiding them in troubleshooting technical challenges to ensure a seamless user experience. Your technical acumen will not only help to enhance client satisfaction but also play a pivotal role in refining our services.Key ResponsibilitiesDeliver technical support to Dutch-speaking clients via phone, email, and chat.Effectively troubleshoot and resolve hardware and software issues.Document technical issues and solutions within our support system.Guide clients on best practices and optimal use of our products.Collaborate with technical teams to escalate and address complex issues.Participate in ongoing training to enhance product knowledge and technical skills.Gather and analyze client feedback to provide insights for service enhancement.

Join Mercier Consultancy as a Dutch Speaking Customer Support Specialist for our esteemed Client's Digital Marketing Platform. In this vital position, you will be the first point of contact for our Dutch-speaking clientele, delivering outstanding support and guidance on our cutting-edge digital marketing solutions.Your proficiency in Dutch is crucial as you navigate clients through the platform's features, address their inquiries, and assist in troubleshooting issues. With your exceptional customer service skills, you will cultivate meaningful relationships and enhance the overall user experience on our platform.Key Responsibilities Provide exceptional customer service in Dutch via multiple channels, including phone, email, and chat. Assist clients with questions about platform functionalities, issue resolution, and account management. Offer technical support and guide users in effectively utilizing our digital marketing tools. Accurately document customer interactions in our CRM system. Work collaboratively with internal teams to ensure swift resolution of client issues. Collect and communicate customer feedback to drive continuous improvement. Stay informed about the latest trends in digital marketing and updates on our platform.

Join our dynamic Internal Referral Program and help us find exceptional talent! We are looking for enthusiastic individuals who can refer Dutch-speaking friends to our thriving team at Sutherland. This is a fantastic opportunity to contribute to our growth while earning rewards for successful referrals.

At SumUp, our mission is to enable small businesses around the world by simplifying their payment processes and fostering their success. As a leading global FinTech company, we aspire to create the first truly global card acceptance brand, with small businesses in over 31 countries trusting SumUp for their payment solutions. If you're looking to join a diverse global team focused on partnership and innovation, this role may be the perfect fit for you.As a Bilingual Onboarding Agent, you will play a critical role in supporting the verification process for our clients, primarily small to medium-sized businesses across Europe. The Onboarding team is committed to upholding the highest compliance standards and ensuring adherence to all relevant AML regulations.This position involves providing client support exclusively through non-voice communication (no phone) during flexible daytime hours.

Join Our Dynamic Team!Are you fluent in Dutch or Flemish and eager for a thrilling new adventure? At Mercier Consultancy MD, we are on the lookout for a dedicated Dutch/Flemish Speaking Customer Representative who is ready to embrace the vibrant culture of Sofia, Bulgaria!This position allows you to immerse yourself in a lively city atmosphere while delivering exceptional customer service to our clients.Your Responsibilities:Provide outstanding customer support to Dutch/Flemish-speaking clients, handling their inquiries with professionalism and care.Utilize various communication methods, including phone, email, and chat, to assist customers effectively.Become adept with our client systems to ensure efficient and high-quality service delivery.Collaborate with your team to achieve timely resolution of customer issues.

Role Overview Mercier Consultancy is looking for a Dutch-Speaking Payment Solutions Advisor to join the team in Sofia, Bulgaria. This role focuses on assisting Dutch-speaking clients, guiding them through payment processes, and making sure every transaction runs smoothly. What You Will Do Advise Dutch-speaking customers on payment solutions Work closely with both clients and internal teams to understand payment needs Provide recommendations tailored to each client's situation Support customer satisfaction by resolving payment-related questions and issues Work Environment The team in Sofia offers a supportive and lively atmosphere. This position provides opportunities to deepen your understanding of payment services while collaborating with colleagues who value teamwork and growth.

Join Mercier Consultancy MD in a thrilling role as a Dutch/Flemish Speaking Appointment Setter, where you will have the unique opportunity to relocate to the vibrant city of Sofia, Bulgaria. This position is perfect for motivated individuals looking to elevate their careers in a fast-paced sales environment, all while immersing themselves in Sofia's rich culture and lifestyle. In your role as an Appointment Setter, you will engage with potential clients and arrange appointments for our dedicated sales team.Key ResponsibilitiesEstablish contact with Dutch and Flemish-speaking prospects to generate and qualify leads.Communicate effectively the advantages of our services and secure appointments for the sales team.Conduct follow-up communications with leads to cultivate relationships and confirm scheduled appointments.Maintain accurate records of interactions, progress, and appointments within our CRM system.Collaborate with the sales team to ensure a smooth transition from appointment setting to sales discussions.Offer valuable insights and suggestions regarding lead quality and appointment-setting strategies.Stay updated on industry trends and developments to communicate effectively with prospects.

Join Mercier Consultancy MD as a Dutch/Flemish Speaking Sales Representative and embark on an exciting journey in the vibrant city of Sofia, Bulgaria! We are looking for dynamic individuals fluent in Dutch or Flemish who have a passion for sales. This role offers you the chance to represent our client's cutting-edge products and services while immersing yourself in the rich culture of Sofia.Key Responsibilities Build and maintain strong relationships with potential clients using various outreach methods, including calls and emails. Communicate effectively the unique features and benefits of our client’s offerings to assist clients in making informed purchasing decisions. Achieve and surpass sales targets, contributing to the overall success of the sales team. Conduct market research to keep abreast of industry trends, competitive landscape, and customer preferences. Work collaboratively with marketing and support teams to enhance customer experience and service quality. Engage in ongoing training to further develop your product knowledge and sales skills.