Lead Enterprise Architect

Experian seeks a Lead Enterprise Architect based in Sofia to shape and deliver technology architecture that meets business needs. This position sets the direction for technology solutions throughout the company and ensures alignment with organizational goals. Key responsibilities Develop and implement architecture strategies that advance business objectives Guide cross-functional teams to build scalable and efficient systems Ensure that technology solutions meet industry standards Work closely with stakeholders to align technical plans with company priorities Requirements Demonstrated leadership and experience managing technical teams Strong knowledge of current technology trends and enterprise architecture practices Track record of effective collaboration across departments Experience designing and implementing architecture strategies on a large scale

As a Senior Platform Architect at Experian, you will play a pivotal role in shaping the technology landscape of our products. You will leverage your extensive experience to design and implement scalable and reliable platform solutions that meet the demands of our clients and enhance their experience. Collaborating with cross-functional teams, you will ensure that our architecture aligns with business goals and technical best practices.

Join our dynamic team at inetum as a Solution Architect! In this pivotal role, you will leverage your extensive knowledge of software architecture to design innovative solutions that meet the unique needs of our clients. You will collaborate closely with development teams and stakeholders to ensure successful implementation of projects while maintaining a focus on performance and scalability.

Join Playtech as a Java Architect and play a pivotal role in shaping our software architecture. You will be responsible for designing scalable and efficient systems, collaborating closely with cross-functional teams, and ensuring the highest quality of code and performance. If you are passionate about technology and eager to make an impact in the gaming industry, we want to hear from you!

Join Entain as a Solution Architect Specialist in our Security Operations team, where you will play a pivotal role in shaping and enhancing our security architecture. You will be responsible for designing, implementing, and maintaining security solutions that protect our systems and data. This is an exciting opportunity to work in a dynamic environment, collaborating with cross-functional teams to address complex security challenges.

Join our innovative team at Bosch Group as a Senior Systems Architect for Automotive. In this pivotal role, you will leverage your expertise to design and implement cutting-edge automotive systems that enhance vehicle performance and safety. Collaborate with engineers, stakeholders, and clients to develop comprehensive solutions that meet the evolving needs of the automotive industry.

Join Bosch Group as a Senior Autosar Architect and play a key role in shaping the future of automotive technology. You will lead architecture discussions and design solutions that enhance vehicle performance and connectivity. Collaborate with cross-functional teams to develop innovative software solutions that meet customer needs.

Join Bosch Group as a Senior Software Architect specializing in automotive technology. In this pivotal role, you will leverage your expertise to design and implement cutting-edge software solutions that enhance vehicle performance and safety. You will collaborate with cross-functional teams to drive innovation and ensure the highest quality standards in software development.

Join Hitachi Solutions as an Information Security and Compliance Lead. In this vital role, you will be responsible for developing and implementing our information security strategy to protect sensitive data and ensure compliance with regulatory standards. You will work closely with cross-functional teams to assess risks, implement security measures, and monitor compliance with industry regulations.Your leadership will be crucial in fostering a culture of security awareness across the organization. You will also be responsible for conducting audits and assessments to identify vulnerabilities and recommend improvements.

At Yotpo, we are at the forefront of revolutionizing trust and loyalty in the eCommerce landscape. Our AI-driven Reviews and Loyalty solutions empower brands to transform casual visitors into loyal customers and advocates. With an extensive integration framework across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo facilitates seamless omnichannel experiences that boost conversion rates, enhance customer relationships, and drive sustainable, long-term growth.As a premier eCommerce retention marketing platform, Yotpo is dedicated to helping brands cultivate intelligent, high-converting customer experiences. Our Product team is pivotal in defining the future of our platform, crafting innovative and scalable solutions that serve thousands of brands worldwide.In the role of Platform Product Lead, you will take charge of the strategy and evolution of essential platform capabilities that underpin various Yotpo products. You’ll operate at the nexus of scalability, performance, and innovation, collaborating extensively with cross-functional teams to deliver impactful solutions that foster business growth and enhance customer value.

Job Summary:A leading global FinTech firm is seeking a skilled and results-oriented KYC Team Lead to become part of its expanding KYC department. In this pivotal role, you will oversee the KYC team’s operations, ensuring that due diligence processes are executed with accuracy, efficiency, and in full regulatory compliance. You will be instrumental in managing daily workflows, nurturing team development, and driving enhancements in both performance and processes. Furthermore, you will collaborate closely with cross-functional teams to mitigate risks during customer onboarding and contribute to the evolution of the company's KYC strategy.Key Responsibilities:Lead, mentor, and foster a high-performing team of KYC analysts, providing regular feedback and promoting a culture of continuous improvement and ownership of team success.Ensure adherence to regulatory standards, internal policies, and industry best practices across all KYC operations. Stay updated on regulatory changes and guide the team in adapting processes accordingly.Supervise the execution of KYC due diligence for both new and existing clients, ensuring compliance with all necessary checks.Continuously assess and refine KYC workflows and procedures to enhance operational efficiency and optimize the client onboarding experience.Analyze high-risk client profiles, including complex cases, and escalate to senior management as necessary. Implement robust risk mitigation strategies throughout the KYC process.Collaborate with internal stakeholders from Compliance, Risk, Legal, and Operations teams to ensure alignment and address concerns effectively.Prepare and present comprehensive reports on KYC activities, team performance, and key metrics. Assist in audits by providing accurate and timely documentation.

Yotpo is at the forefront of revolutionizing trust and loyalty in the eCommerce sector. Our AI-driven Reviews and Loyalty solutions empower brands to transform casual browsers into loyal customers and advocates. With robust integrations across the eCommerce landscape and the trust of over 30,000 global brands, Yotpo offers seamless omnichannel experiences that enhance conversion rates, strengthen customer relationships, and foster sustainable growth.As a premier eCommerce retention marketing platform, Yotpo enables brands to create intelligent, high-converting customer experiences. Our Product team is pivotal in defining the future of our platform, developing scalable and innovative solutions that support thousands of brands worldwide.In the role of Platform Product Lead, you will take charge of the strategy and advancement of our core platform capabilities that underpin a suite of Yotpo products. You will operate at the confluence of scalability, performance, and innovation, working closely with cross-functional teams to deliver solutions that drive business success and enhance customer value.

Join our dynamic team at Delivery Hero as an On Demand Lead in Sofia, Bulgaria. In this pivotal role, you will oversee operations, drive growth, and ensure top-notch service delivery. We are seeking a passionate leader who thrives in a fast-paced environment and is committed to excellence.

At bunq, we simplify banking for our users. From the moment someone signs up, we ensure their experience is seamless, efficient, and straightforward. When automated systems require human intervention for user verification, your leadership will be crucial. You and your team will provide fast, accurate, and outstanding service right from the start. As the User Verification Team Lead, you'll oversee a group of KYC agents, guaranteeing our users are welcomed swiftly and securely, enabling them to commence their banking journey with us immediately Take Charge of User VerificationIn your role, you will:Efficiently manage the User Verification backlog, ensuring proactive measures are in place so users experience no delays.Identify areas of improvement within our processes and recommend enhancements that elevate operational efficiency, benefiting both users and the team.Encourage and support your team of User Verification Agents in achieving their KPIs and advancing their careers, cultivating a culture of excellence and ongoing improvement Ideal Candidate Profile:You possess strong empathy and emotional intelligence, enabling you to comprehend users' needs and concerns.You are a systematic thinker, capable of making independent and confident decisions.Your tenacity drives you to ensure the job is completed and users are satisfied.You proactively seek to incorporate AI into daily operations to enhance our processes further

Role Overview ocadogroup is hiring an Accounts Receivable Team Lead in Sofia, Bulgaria. This role manages the accounts receivable process, focusing on prompt payment collection and accurate financial records. The position takes responsibility for guiding the team and supporting cash flow goals. What You Will Do Oversee daily accounts receivable operations Lead and support team members to meet targets Promote and implement process improvements Monitor payment collection and resolve issues as they arise Contribute to accurate and timely financial reporting

Join our dynamic team as an Office Coordinator Team Lead at evolution, where you will play a pivotal role in streamlining office operations and enhancing team productivity. Your expertise in office management will allow you to lead a dedicated team, ensuring that all administrative tasks are executed efficiently and effectively.In this position, you will be responsible for overseeing daily office functions, coordinating schedules, and ensuring that all team members have the necessary resources to succeed. Your leadership will be crucial in fostering a collaborative environment that encourages growth and innovation.

Job Summary:We are seeking a dynamic and experienced CRM Team Lead to join our innovative FinTech company. This role focuses on overseeing the CRM back-office team, effectively distributing and monitoring daily tasks, and ensuring the seamless execution of operational processes with precision and timeliness. The ideal candidate will possess prior experience in people management within a back-office setting, demonstrate exceptional organizational skills, and have a track record of maintaining high-quality standards in a fast-paced environment.Team Supervision & Task Management:Lead and mentor the CRM back-office team on a daily basis.Delegate tasks efficiently, monitor workload, and ensure the timely completion of assignments.Evaluate individual and team performance, ensuring compliance with internal processes and KPIs.Provide constructive feedback and ongoing support to team members.Assist in the onboarding and training of new hires.Guarantee the accurate execution of CRM and back-office processes.Oversee quality, consistency, and compliance of CRM-related activities.Identify operational challenges and suggest enhancements to workflows and procedures.Act as the primary escalation point for operational or team-related issues.Coordination & Reporting:Collaborate with various internal departments (Sales, Compliance, Payments, Customer Support).Clearly communicate priorities, updates, and changes to the team.

At Yotpo, we are pioneering the future of trust and loyalty in eCommerce. Our AI-powered Reviews and Loyalty solutions empower brands to transform casual browsers into loyal customers and passionate advocates. With deep integrations across the eCommerce ecosystem and trusted by over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that enhance conversion rates, strengthen customer relationships, and foster sustainable, profitable growth.As we develop the next generation of Yotpo’s platform, we are also delving into how AI can enhance smarter, more personalized eCommerce experiences. If you are enthusiastic about utilizing AI technologies alongside modern engineering practices, this role offers a fantastic opportunity to make a significant and lasting impact.Our DevOps team is instrumental in ensuring our cloud infrastructure remains scalable, reliable, and secure. As a DevOps Team Lead, you will steer a high-performing, international team, optimize cloud infrastructure, and influence cross-functional projects that directly benefit our customers and all R&D teams.

Role Overview Experian is looking for a Global Process Excellence & Operations Lead based in Sofia. This role focuses on improving operational efficiency for teams around the world. The position involves close collaboration with cross-functional stakeholders to spot areas for process improvement and to put proven practices into action.

As the Quality Lead for Fraud & User (Re-)Review at bunq, you will play a crucial role in establishing trust through operational excellence, ensuring compliance with regulations, and providing our users with an effortless and stress-free experience. Your leadership will empower our team to uphold the highest standards in quality, speed, and compliance.Are you ready to take charge and lead the charge? Apply now and join us on this transformative journey Key ResponsibilitiesEnsure exceptional quality standards by maintaining high scores in Fraud and User (Re-)Review workflows, guaranteeing smooth and empathetic user interactions.Prioritize fraud prevention and user trust without compromise.Enhance quality control and learning processes by consistently performing Quality Control (QC) evaluations and managing any backlog effectively.Address structural issues proactively to prevent user impact.Maintain strict regulatory compliance by adhering to all relevant regulations and fraud detection frameworks.Utilize AI for enhanced efficiency by implementing AI tools to manage increased case volumes and innovating workflows to optimize quality operations.Lead and mentor your team effectively, balancing business goals with individual growth.Collaborate across departments to continuously improve quality assurance processes.QualificationsYou possess a strong understanding of KYC, EDD, AML, and fraud detection frameworks, coupled with deep regulatory knowledge to ensure precise decision-making in high-stakes situations while maintaining a positive user experience.You have experience in implementing and optimizing AI-driven systems for case evaluation and quality control.You excel at scaling quality operations efficiently in response to growing case volumes.You are adept at balancing team workloads with business objectives and regulatory audits, ensuring a critical error rate of 0%.You possess excellent communication skills to align stakeholders and enhance team performance.