IT Internal Auditor at SumUp | Sofia, Bulgaria

Are you driven by the desire to leverage technology and controls to create meaningful change? At SumUp, we are seeking a dedicated IT Internal Auditor to elevate our Internal Audit team in Sofia. In this pivotal role, you will play a key part in ensuring our IT framework is secure, compliant, and capable of supporting millions of businesses globally. About SumUpSumUp is a prominent global fintech company focused on leveling the playing field for small enterprises. Since our inception in 2012, we have built trust with over 4 million merchants across 36 markets worldwide. Our mission is to simplify business operations and make them affordable by providing tools that assist entrepreneurs in getting paid, managing finances, and enhancing customer relationships. Team DescriptionYou will be integrated into our Internal Audit team, reporting directly to the Global Head of Internal Audit. This team is crucial in protecting SumUp's operations, ensuring adherence to regulatory standards, and fostering continuous improvement throughout the organization. Your focus will be on enhancing our IT audit capabilities, which are vital components of our audit strategy and risk management framework. What You’ll DoLead and execute IT-centric internal audits to ensure SumUp’s systems and controls align with regulatory and business standards.Enhance audit efficiency by analyzing data: execute queries, extract information from systems, and implement advanced analytics.Craft a focused IT audit plan, guiding our evaluation of technology risks across the organization.Convert audit findings into clear, actionable recommendations and present them confidently to management and stakeholders.Serve as an independent advocate for control and compliance, building trust while navigating challenges and driving change.Foster strong relationships with stakeholders to promote a culture of proactive internal controls.Stay informed about evolving IT standards, regulations, and best practices.

At SumUp, we are dedicated to empowering small businesses by providing technology that is flexible, fair, affordable, and user-friendly. Every day, millions aspire to launch their own ventures, and we are committed to assisting them in this journey. Our overarching goal is to facilitate lasting connections between businesses and their customers by 'closing the loop' on transactions.We are excited to announce an opening for a Legal Counsel to join our EU Legal Team.Key Responsibilities:Deliver comprehensive legal support in employment law and commercial contracts, responding effectively to daily inquiries from our business and customers across the EU.Establish trusted relationships as a key member of the Global Legal team, interacting with various internal stakeholders within SumUp's diverse tribes and teams.Draft, review, and negotiate a variety of business contracts, including those with hardware and logistics providers, marketing agreements, and vendor contracts.Offer legal guidance on employment and corporate law matters across Europe, while preparing internal labor documentation, policies, and procedures.Stay abreast of relevant laws, regulations, and industry practices to provide strategic legal advice on various projects.Collaborate with colleagues in legal, finance, tax, compliance, and privacy, working closely with business teams.Oversee contract management through the company’s tools and systems.

Join the Global Bank tribe at SumUp, where we are developing the essential infrastructure and core services that empower our merchants with digital bank accounts. Our vision is to be the foremost banking partner for small merchants worldwide, delivering a seamless, straightforward, and affordable banking experience tailored to their unique needs.As a member of the Global Bank tribe, you will play a pivotal role in building SumUp's digital banking ecosystem. Collaborate within a diverse, autonomous, and cross-functional team that brings product ideas from concept to reality. Embrace the opportunity to work with talented colleagues from 32 different nationalities spread across cities like Cologne, Berlin, São Paulo, Sofia, London, and Vilnius, all driven by a shared commitment to ownership, purpose, and supporting small businesses in thriving.As a Senior Backend Engineer, you will take charge of enhancing and maintaining a high-throughput banking ecosystem for our merchants within the Global Bank Tribe. Your contributions will be instrumental in architecting and evolving our global banking platform, ensuring high availability, scalability, and observability across various regions. If you're eager to gain hands-on experience in building products for business accounts, card payments, and transfers across Europe and Latin America for SumUp's Global Bank, we invite you to embark on this exciting journey with us!

About the Team: As a Senior Android Engineer in the Mobile Platform Squad, you will play a crucial role in the foundation of Mobile Engineering at SumUp. Your team is tasked with developing and maintaining an environment that empowers Mobile Developers to efficiently deliver high-quality products. Additionally, you will provide assistance and support to SumUp employees interacting with our mobile applications. We foster an engineering culture rooted in autonomy, collaboration, and innovation. You will liaise with mobile engineers across the organization as your initiatives will have a widespread impact. The squad is focused on: Maintaining CI/CD pipelines for mobile projects. Creating tools and infrastructure to enhance the developer experience. Supporting and optimizing the codebase across SumUp's mobile applications. Driving long-term technical improvements at scale across the organization. What You Will Do: Shape the core experience for merchants and developers using SumUp’s Android ecosystem. Develop and maintain tools, frameworks, and infrastructure that enhance the consistency, scalability, and reliability of our mobile applications. Collaborate with cross-functional teams, including product management, design, and backend development, to deliver seamless user experiences. Work on CI/CD systems, developer tools, and performance enhancements to streamline mobile development processes. Mentor team members and provide technical guidance across various projects. Uphold high engineering standards and continuously elevate them by introducing new technologies and best practices. Take ownership of technical projects from conception to implementation, ensuring alignment with business objectives and technical standards.

About SumUp At SumUp, we empower the everyday hero—those with the courage to pursue their passion and the determination to achieve their dreams. Our mission centers around small business owners, and we are dedicated to creating powerful, user-friendly financial solutions that help them thrive. Our diverse teams, spanning Europe, South America, and the United States, work collaboratively to ensure that small business owners can succeed in doing what they love. Your Team Join our Finance & ERP Engineering team, a vital group responsible for constructing and maintaining the SAP infrastructure that drives SumUp’s financial, logistics, and compliance functions across various markets. This team is integral to some of SumUp’s most significant initiatives, including electronic invoicing across EU countries, field sales enablement, and automation of accounting and tax processes to support SumUp’s readiness for an IPO. As a Junior SAP Developer, you'll collaborate closely with seasoned SAP developers, functional experts, and business stakeholders. You will be trained to understand SumUp’s SAP landscape thoroughly, contribute to real production systems, and progressively enhance your technical ownership while ensuring that mission-critical finance systems operate seamlessly. Explore our vibrant Sofia hub here Sofia Office What You’ll Do Learning & Training (first months) Engage in hands-on onboarding into SumUp’s SAP landscape (S/4HANA, Fiori, CPI, BTP) Understand our clean code principles, development standards, and delivery practices Observe senior developers to grasp business processes in finance and logistics Developing & Contributing Develop and maintain SAP programs, reports, and interfaces with guidance Assist in testing, debugging, and quality assurance of SAP applications Contribute to building and enhancing SAP Fiori applications Work on integrations with other systems (e.g., Kafka, Snowflake, Salesforce) Document development work clearly and consistently Progressing Your Impact Take ownership of small projects and contribute to larger initiatives

If you're passionate about EKO Bulgaria and eager to join our dynamic team but can't find a position that aligns with your expertise and experience, we encourage you to submit your application. We would love to learn more about you!

At bunq, we prioritize the safety of our users' finances. As a Reporting Agent, you will play a vital role in identifying, reporting, and preventing fraudulent activities to protect our community. Your mission is to enhance our reporting operations and ensure compliance with local regulations, all while making life easier for our users Take OwnershipYour key responsibility is to safeguard our users by promptly identifying suspicious activities and reporting them according to legal and regulatory standards In your role as a Reporting Agent within the User Quality team, you will:Ensure compliance by reporting suspicious activities to relevant Financial Intelligence Units (FIUs) and adhering to country-specific financial crime reporting protocols.Develop clear procedures and continually refine reporting processes through gap analysis and automation, enhancing scalability, accuracy, and regulatory compliance.Monitor reporting performance using analytics tools such as Retool, Looker, and Google Sheets while managing all outstanding CAP items within established deadlines.

About the RoleThe Accounts Payable Specialist will play a crucial role in executing departmental activities and ensuring the smooth operation of our global financial processes. This position is essential for supporting payroll tasks and managing accounts payable operations across our diverse international presence, including the United States, Bulgaria, Panama, Ireland, the United Kingdom, and India. You will leverage your exceptional organizational and analytical skills to foster the continuous growth of our dynamic company by mastering the payroll intricacies of each country and collaborating with both internal and external stakeholders. A-LIGN will rely on you to support management through thorough data audits, payroll processing, invoice management, and the execution of critical journal entries and reconciliations that uphold our financial integrity.

At SumUp, our mission is to empower small businesses across the globe by simplifying their operations and enabling their success. As a pioneering FinTech company, we are committed to establishing the first global card acceptance brand, and we are already supporting small businesses in over 31 countries worldwide.If you are eager to join a global team dedicated to business partnership and innovation, this could be the ideal opportunity for you.Become a part of our vibrant international Customer Support team, focusing on Risk & Fraud prevention. Our team spans across four continents, working collaboratively to ensure the safety and success of our clients.

Join Mercier Consultancy as a Greek-Speaking Customer Service Representative in Sofia, Bulgaria! We offer a comprehensive relocation package to support your transition. We seek passionate individuals committed to delivering outstanding customer support to our Greek-speaking clientele.In this role, you will serve as the primary contact for our Greek-speaking customers, assisting with inquiries and resolving issues to ensure a positive experience with our services. Your efforts will be crucial in fostering trust and satisfaction within our customer base.Key Responsibilities Provide exceptional customer service in both Greek and English through various communication channels. Quickly address customer inquiries and resolve issues effectively. Maintain accurate records of customer interactions within our CRM system. Collaborate with internal teams to ensure timely resolution of customer challenges. Collect customer feedback to support service improvements and enhance satisfaction. Stay updated on company products and services to offer knowledgeable assistance. Engage in continuous training to further develop your customer service skills.

Mercier Consultancy Group is hiring Czech-speaking professionals for roles based in Sofia, Bulgaria. The company offers a fully funded relocation package to help new team members settle in smoothly. Positions are open to those interested in building a career in a supportive setting where Czech language skills are valued. What You Will Do Provide customer service and support to Czech-speaking clients in various industries. Handle inbound and outbound communications, offering guidance and solutions tailored to customer needs. Complete administrative tasks and keep accurate records to support daily operations. Collaborate with colleagues and other departments to deliver strong results. Participate in training sessions and development workshops to grow professional skills. Contribute to a positive workplace and adjust to life in Sofia. Relocation Support Mercier Consultancy Group covers relocation costs for those moving to Sofia, making the transition as smooth as possible.

Join Mercier Consultancy MD as a passionate Polish Speaking Content Moderator in the stunning city of Sofia, Bulgaria! We provide a comprehensive paid relocation package, allowing you to immerse yourself in a culturally rich environment while safeguarding the online experiences of our Polish-speaking community. In this vital role, you will review and moderate user-generated content, ensuring compliance with our community standards and fostering a positive atmosphere on our platform.Key Responsibilities Moderate and assess user-generated content in Polish to guarantee adherence to community guidelines. Classify content accurately and make informed moderation decisions based on established policies. Identify and escalate inappropriate content or policy violations to the appropriate teams. Analyze content trends and user interactions to enhance moderation strategies. Collaborate with team members to optimize content moderation processes and implement best practices. Stay informed about company policies concerning content moderation and community engagement.

Polish Language Roles in Sofia, Bulgaria Mercier Consultancy Group is hiring Polish speakers for roles based in Sofia, Bulgaria. These positions include full relocation support to help make the move as smooth as possible. What We Look For Fluent Polish language skills Strong communication abilities Interest in relocating to Sofia Relocation Support Comprehensive assistance is provided throughout the relocation process, from planning the move to settling in Sofia. If working in a new city and joining an international team sounds appealing, Mercier Consultancy Group encourages Polish speakers to apply.

Role Overview Mercier Consultancy Group is hiring Finnish speakers for roles based in Sofia, Bulgaria. These positions include comprehensive relocation support, covering all moving expenses. Work alongside a diverse group of colleagues and contribute to a range of projects that encourage collaboration and professional growth. What to Expect Full relocation package to Sofia, Bulgaria Opportunities to work on varied projects Collaboration with experienced professionals Supportive, team-oriented workplace Location Details While the company is listed as remote in Lisbon, these opportunities require relocation to Sofia, Bulgaria. All relocation costs are fully covered.

Join Mercier Consultancy MD and seize an incredible opportunity to advance your career as a German-speaking Customer Service Professional in Sofia, Bulgaria. Our organization is excited to provide a fully paid relocation package, ensuring a smooth transition to this vibrant city while you grow your career. We are on the lookout for enthusiastic individuals dedicated to delivering exceptional customer service in a fast-paced, international setting.Key Responsibilities Provide top-notch customer support in German, efficiently addressing inquiries and resolving issues. Handle and resolve complaints with a strong emphasis on customer satisfaction and retention. Accurately document all customer interactions in our CRM system. Collaborate with team members to foster a supportive and productive work environment. Stay informed about company products and services to offer knowledgeable assistance to customers. Participate in ongoing training to continuously improve skills and enhance service delivery.

Mercier Consultancy MD is excited to present a unique opportunity for Latvian-speaking professionals to become part of our enthusiastic team in the lively city of Sofia, Bulgaria. This position includes a fully funded relocation package, allowing you to experience a new culture while applying your language expertise in a rewarding professional setting. Join a diverse and dynamic team dedicated to providing exceptional support to our clients and customers.Key Responsibilities Communicate with Latvian-speaking clients through phone, email, and chat to address their needs effectively. Provide accurate and helpful information to assist clients with their inquiries. Manage customer requests and applications, ensuring that all interactions are documented properly in our CRM system. Work collaboratively with various departments to deliver outstanding service and resolve customer issues efficiently. Stay informed about industry trends and services to enrich the customer experience. Keep detailed records of client interactions and prepare reports as necessary.

Swedish Language Roles in Sofia, Bulgaria Mercier Consultancy Group is hiring fluent Swedish speakers for roles based in Sofia, Bulgaria. These positions offer the chance to work in an international setting and build a career with a supportive team. Relocation Support Relocation expenses to Sofia are fully covered. The company provides assistance throughout the move to help new team members settle in smoothly.

Join KIPMI Software, a pioneering company born from TINQIN, which has been at the forefront of innovative software solutions for the insurance sector for over a decade. As part of the Be Ys Group, we are venturing into the realms of digital trust and identity technologies. We invite you to be a part of our dynamic team focused on developing next-generation digital trust products.Let's build the future of technology together!Key Responsibilities:Design, build, and deploy web services and applications utilizing Docker and Kubernetes in both Azure and on-premises environments.Develop and manage CI/CD pipelines using GitLab and Azure DevOps.Implement Infrastructure as Code practices with Terraform and Ansible.Ensure high availability and performance for SQL/NoSQL databases, APIs, and front-end services.Set up monitoring and alerting systems using Prometheus, Grafana, Loki, and ELK stack.Automate operational workflows and runbooks with tools such as Rundeck, Ansible, or custom scripts.Collaborate closely with product and development teams, leading troubleshooting efforts and providing technical support.Qualifications:Bachelor's degree in Computer Science, Engineering, or a related field.Robust experience in technical roles involving engineering, development, or operations.Proficient in Kubernetes and Docker with strong hands-on experience.Experienced in Linux system administration.Familiarity with at least one scripting language (e.g., Bash, Python).Experience with CI/CD tools such as GitLab CI or Azure Pipelines.Practical knowledge of Infrastructure as Code using Terraform and Ansible.Preferred Skills:Knowledge of the Java ecosystem (Java, Spring Boot, JDBC, Maven).Experience with Azure Cloud or OpenStack environments.Familiarity with GitOps workflows and identity management.Understanding of Agile methodologies and collaboration with developers and product teams.What We Offer:Competitive salary package.A stimulating and engaging work environment.Opportunity to work with cutting-edge technologies on real projects.Collaboration with a team of skilled and friendly professionals.Continuous learning and professional development opportunities.Corporate training and tech conference participation.Annual performance reviews and evaluations.Fun team-building events.

Join Mercier Consultancy as we seek enthusiastic Irish-speaking Customer Service Representatives to be based in Sofia, Bulgaria. We offer a comprehensive relocation package to assist you in your journey! If you are passionate about exceptional customer service and enjoy engaging with Irish-speaking clients, we want to hear from you!In this role, you will be the first point of contact for our Irish-speaking customers, addressing inquiries, resolving issues, and ensuring their experience with our services is seamless and enjoyable. Your efforts will play a crucial role in fostering customer loyalty and satisfaction.Key ResponsibilitiesDeliver outstanding customer support in both Irish and English through various communication channels.Proactively manage customer inquiries and effectively resolve issues in a timely manner.Accurately document customer interactions in our CRM system.Work collaboratively with different teams to provide comprehensive solutions to customer challenges.Collect and analyze customer feedback to enhance our service offerings.Stay informed about product details and operational changes.Participate in ongoing training to refine your customer service skills.

Join the vibrant team at Mercier Consultancy MD, where we are thrilled to offer a remarkable opportunity for Icelandic-speaking professionals to work in Sofia, Bulgaria. This position comes with fully paid relocation, allowing you to embrace a new adventure while utilizing your language skills in an international setting. Experience the rich culture, historical landscapes, and welcoming lifestyle of Bulgaria as you advance your career.Key Responsibilities:Deliver exceptional support and communication to Icelandic-speaking clients across various roles tailored to your expertise.Assist clients with inquiries, bookings, and administrative tasks as needed.Work collaboratively with cross-functional teams to ensure the highest standards of service delivery.Maintain precise records and documentation in accordance with company policies.Embrace new challenges and play an active role in continuous improvement initiatives within the organization.