Hungarian Customer Service Representative For Online Education Platform jobs in Sofia – Browse 255 openings on RoboApply Jobs

Hungarian Customer Service Representative For Online Education Platform jobs in Sofia

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company
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy in an exciting role as a Hungarian Customer Service Representative for our Client's Online Education Platform based in Bulgaria. In this pivotal position, you will deliver exceptional support to our Hungarian-speaking clientele, guiding them through our online educational resources and tools.Your proficiency in Hungarian will be crucial as you assist customers with inquiries about course details, technical assistance, and account management, ensuring they enjoy a seamless learning experience. You will play a key role in our mission to make education accessible and empowering for all learners.Key Responsibilities Provide exemplary customer support in Hungarian via phone, email, and chat regarding our online education platform Assist users with registration, course selection, and navigation of learning systems Troubleshoot technical issues and supply effective solutions to enhance user experiences Accurately document all customer interactions within our CRM system Work collaboratively with internal teams to address complex inquiries and feedback Gather customer insights to contribute to the improvement of our educational offerings and platform usability Stay informed about educational trends and technological advancements in online learning

Mar 11, 2026
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company
Full-time|On-site|Pécs, Baranya, Hungary

Join Mercier Consultancy as a Hungarian Speaking Customer Service Representative in vibrant Sofia, Bulgaria. We are thrilled to offer a robust relocation package to help you start your journey with us. We seek dedicated individuals who are passionate about delivering outstanding customer service to our Hungarian-speaking clients.As the primary contact for our Hungarian-speaking customers, you will assist them with inquiries, resolve issues, and ensure a seamless experience with our services. Your contributions will be vital in fostering customer satisfaction and loyalty.Key Responsibilities Deliver exceptional customer service in both Hungarian and English via multiple communication channels Promptly address customer inquiries, concerns, and challenges Accurately record customer interactions and resolutions in our CRM system Collaborate with team members to devise effective solutions for customer issues Collect feedback from customers to enhance service quality Maintain thorough knowledge of products and services to provide informed assistance Engage in training sessions to refine your skills continuously

Feb 18, 2026
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company
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as a Hungarian-Speaking Customer Service Representative and become an integral part of our Client's Subscription-Based Services team. In this dynamic position, you will deliver outstanding support to our Hungarian-speaking customers, addressing their subscription-related inquiries to ensure a smooth and pleasant user experience.Your proficiency in Hungarian will be crucial as you assist clients with account management, troubleshoot issues, and share insights about service features and advantages. Your commitment to providing high-quality service will be key in enhancing customer satisfaction and loyalty.Key Responsibilities Provide exceptional customer service in Hungarian through various communication channels, including phone, email, and chat, focusing on subscription inquiries. Guide customers through account management, payment processes, and subscription adjustments. Resolve customer complaints and inquiries professionally and efficiently. Accurately document all customer interactions within our CRM system. Work collaboratively with internal teams to tackle complex customer issues and improve service quality. Collect and analyze customer feedback to drive service enhancements. Stay informed about evolving trends in subscription-based services and the industry at large.

Mar 11, 2026
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company
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as a Hungarian-Speaking Customer Service Representative for our esteemed client in the Sustainability & Green Energy sector. In this pivotal role, you will deliver outstanding support to our Hungarian-speaking clientele, addressing inquiries about sustainable energy solutions and eco-friendly initiatives.Your proficiency in Hungarian will facilitate effective communication, allowing customers to better understand our range of products and services that champion sustainability and environmental stewardship. By providing exemplary customer service, you will play a vital role in advancing our commitment to promoting green practices and solutions.Responsibilities Deliver exceptional customer service in Hungarian via phone, email, and chat concerning sustainability and green energy inquiries. Assist customers with detailed product information, service offerings, and account management. Resolve customer inquiries and issues promptly and professionally. Maintain accurate documentation of all customer interactions within our CRM system. Collaborate with internal teams to ensure customer satisfaction and effective problem resolution. Collect customer feedback to enhance our services and product offerings. Stay informed about industry trends and innovations in sustainability and green energy.

Mar 11, 2026
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company
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Embark on a rewarding adventure with Mercier Consultancy Group as a Hungarian Speaking Customer Service Specialist! Immerse yourself in the stunning landscapes and rich cultural heritage of Greece while providing outstanding customer support to our Hungarian-speaking clientele. Our generous paid relocation package facilitates a smooth transition to this vibrant new role in a beautiful country.Key Responsibilities Deliver exceptional customer service to Hungarian-speaking clients via phone, email, and live chat. Efficiently resolve customer inquiries and issues, ensuring a positive experience. Maintain precise records of customer interactions using our CRM system. Collaborate with colleagues to enhance the customer experience continuously. Engage in training sessions to elevate product knowledge and customer service proficiency. Stay updated on company policies, products, and promotions to provide clients with accurate information.

Mar 19, 2026
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company
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as a Dutch Speaking Customer Service Representative for our esteemed client's online banking platform. This is a fantastic opportunity to provide excellent support to our Dutch-speaking customers, helping them with inquiries about online banking services, account management, and transactions.Your expertise in Dutch will be key in assisting clients to effectively navigate our digital banking solutions, addressing their needs with professionalism and empathy. You will play a crucial role in ensuring a smooth banking experience that enhances customer loyalty and satisfaction.Key ResponsibilitiesDeliver exceptional customer support in Dutch via phone, email, and chat for online banking queries.Guide customers in managing their accounts, understanding transaction details, and utilizing banking features.Effectively resolve customer complaints and issues while adhering to banking regulations.Maintain accurate documentation of customer interactions within our CRM system.Work closely with internal teams to ensure timely resolution of customer concerns.Collect and analyze customer feedback to help improve our services.Stay updated on banking products, services, and industry developments.

Feb 27, 2026
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company
Full-time|Remote|Remote — Miskolc, Borsod-Abaúj-Zemplén, Hungary

Role Overview Mercier Consultancy MD is hiring a Hungarian Speaking Customer Agent. This remote role is based in Miskolc, Borsod-Abaúj-Zemplén, Hungary, with full relocation support to Sofia, Bulgaria. The position suits Hungarian speakers interested in working with international clients and supporting customers across multiple channels. Main Responsibilities Deliver customer support in Hungarian by phone, email, and chat. Respond to questions, handle complaints, and resolve issues efficiently. Record all customer interactions accurately in the CRM system. Work with other teams to improve service and customer experience. Keep current on company products, policies, and industry developments. Relocation Support This position includes a fully paid relocation package to Sofia, Bulgaria.

Apr 16, 2026
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company
Full-time|Remote|Remote — Athens, Attica, Greece

Join Mercier Consultancy MD and embark on an exciting career journey in Sofia, Bulgaria! We are seeking Hungarian-speaking professionals who are ready to make a positive impact by providing exceptional support to our Hungarian-speaking clients. With a fully funded relocation package, transitioning to life in this vibrant city has never been easier. As a key member of our team, your contributions will help shape our success.Key Responsibilities Engage with Hungarian-speaking clients, efficiently addressing their inquiries and delivering outstanding assistance. Handle a variety of administrative and customer service tasks with precision and professionalism. Collaborate effectively with internal teams to ensure seamless service delivery and utmost client satisfaction. Keep accurate records of client interactions and transactions within company systems. Assist in resolving issues promptly, ensuring effective solutions are provided. Stay informed about company offerings and market trends to support clients effectively.

Apr 7, 2026
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company
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as a Dutch-Speaking Customer Service Representative and be a vital part of our Client's Online Marketplace team. In this dynamic role, you will provide exceptional support to our Dutch-speaking customers, addressing their inquiries regarding our extensive range of products and services available on our online platform.Your proficiency in Dutch will be instrumental in helping customers navigate the marketplace, resolve issues, and ensure a seamless and enjoyable shopping experience. As a valued member of our dedicated team, you will play a significant role in enhancing customer satisfaction and fostering loyalty.Key Responsibilities Provide outstanding customer service in Dutch via phone, email, and chat for marketplace inquiries. Assist customers with product details, order status, returns, and other seller-related questions. Effectively resolve customer issues and complaints, offering prompt solutions. Accurately document and track customer interactions within our CRM system. Collaborate with internal teams to ensure quick resolution of complex inquiries. Gather customer feedback to drive improvements in our products and services. Stay updated on the latest trends in e-commerce and online shopping.

Feb 27, 2026
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company
Full-time|On-site|Pleven, Pleven Province, Bulgaria

Join Mercier Consultancy, in collaboration with Riot Games, as a Hungarian-Speaking Player Support Specialist in Sofia, Bulgaria, where we offer fully paid relocation! Become a part of a globally recognized gaming company committed to excellence in player satisfaction and join a vibrant support team.In the role of Hungarian-Speaking Player Support Specialist, you will deliver exceptional assistance to Hungarian-speaking players, ensuring an enjoyable and seamless gaming experience. Your excellent communication skills and enthusiasm for gaming are crucial for fostering a lively player community.Key ResponsibilitiesDeliver prompt and professional support to Hungarian-speaking players via various channels including email, chat, and social media.Efficiently resolve gameplay, account, and technical issues to ensure player satisfaction.Document all player interactions and maintain comprehensive records of support cases.Work collaboratively with cross-departmental teams to tackle complex player issues and enhance overall satisfaction.Collect and communicate player feedback to development teams to improve the gaming experience.Encourage a positive and inclusive gaming environment through empathetic communication.Stay informed about the latest updates, products, and trends from Riot Games.Successful candidates will receive full relocation support to Sofia, Bulgaria.

Mar 25, 2026
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company
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Role overview Mercier Consultancy Group is looking for a Croatian Customer Support Representative with a focus on online media. This remote position is based in Greece and centers on helping clients navigate their online media needs. The main responsibility is to assist Croatian-speaking clients, answer questions, and help resolve issues to ensure a positive client experience. What you will do Support clients in the online media sector, communicating in Croatian Respond to client inquiries and resolve issues as they arise Work to maintain a high level of client satisfaction Benefits Remote work from Greece Free accommodation included

Apr 23, 2026
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company
Full-time|Remote|Remote — Malta

Role Overview Mercier Consultancy Group is hiring Hungarian speakers for roles based in Sofia, Bulgaria. These positions are open to individuals ready to relocate and use their Hungarian language skills in a professional setting. Relocation Support The company provides a fully funded relocation package to help new team members move to Sofia smoothly. All relocation costs are covered.

Apr 18, 2026
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company
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

At Mercier Consultancy, we are committed to enhancing the accessibility of government services for our community. We are currently looking for a passionate Italian Speaking Customer Service Representative to assist our client's Government Services Platform. In this pivotal position, you will deliver outstanding support to Italian-speaking citizens seeking information and assistance regarding various government services.Your proficiency in Italian will be instrumental as you guide customers through the platform, providing precise information on services, application processes, and eligibility requirements to ensure a seamless user experience. Your efforts will play a key role in fostering understanding and accessibility of government resources.Key Responsibilities Deliver high-quality customer support in Italian via phone, email, and chat for government service inquiries Assist clients with questions regarding applications, eligibility, and available services Professionally resolve customer issues and concerns Accurately document all customer interactions in our CRM system Work collaboratively with internal teams to ensure the accurate dissemination of information and services Collect customer feedback to inform service improvements Stay updated on government services and processes to provide relevant guidance and information

Mar 1, 2026
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company
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as we expand our team in Sofia, Bulgaria! We are actively seeking enthusiastic Arabic Speaking Customer Service Representatives to provide top-notch support to our Arabic-speaking clientele. With a fantastic relocation package, we are committed to making your transition smooth and welcoming!As a Customer Service Representative, you will serve as the primary point of contact for our Arabic-speaking customers, skillfully addressing inquiries, resolving issues, and ensuring an exceptional customer experience. Your dedication will be vital in fostering strong relationships and guaranteeing customer satisfaction.Key ResponsibilitiesDeliver outstanding customer support in both Arabic and English across various communication channels.Handle customer inquiries, concerns, and issues with professionalism and efficiency.Maintain precise records of customer interactions within the CRM system.Collaborate with internal teams to ensure prompt resolutions to customer issues.Collect and analyze customer feedback to enhance service quality.Stay updated on our products and services to provide informed assistance.Engage in ongoing training and professional development opportunities.

Feb 18, 2026
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company
Full-time|Remote|Remote — Cyprus

Join Mercier Consultancy MD as a Norwegian Speaking Online Store Advisor in Sofia! We are thrilled to offer a fully paid relocation package to ensure a seamless transition into your new role. As an Online Store Advisor, you will deliver exceptional customer service to our Norwegian-speaking clients, enhancing their online shopping experience and ensuring their satisfaction.Key Responsibilities Provide Norwegian-speaking customers with timely support through various online platforms. Assist clients in navigating their online shopping journey, addressing product inquiries and facilitating orders. Quickly resolve customer issues and concerns, ensuring high satisfaction levels. Maintain accurate records of customer interactions in our CRM system. Collaborate with team members to enhance service quality and overall customer experience. Stay informed about product knowledge and online store operations to assist customers effectively.

Mar 16, 2026
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company
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as an Italian-Speaking Customer Service Representative for our esteemed client's Real Estate Platform. In this essential Junior role, you will provide outstanding support to our Italian-speaking clientele, assisting them with property inquiries related to buying, selling, and renting real estate.Your proficiency in Italian will empower you to effectively communicate with clients, guiding them through the nuances of the real estate process and offering critical insights about available properties and services. Your contributions will be pivotal in enhancing customer satisfaction and ensuring seamless transactions on our platform.Key Responsibilities Provide exceptional customer service in Italian via phone, email, and chat concerning real estate inquiries. Guide customers in property searches, booking viewings, and navigating the buying or renting process. Efficiently resolve customer concerns and complaints with professionalism. Document customer interactions and maintain precise records in our CRM system. Collaborate with real estate agents and internal teams to ensure prompt responses and effective resolution of inquiries. Collect customer feedback to enhance service offerings and platform usability. Stay updated on real estate market trends and property listings.

Mar 1, 2026
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company
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy MD and embrace a unique opportunity as a Polish-Speaking Customer Service Representative for a leading E-Commerce Platform. This role offers the exciting possibility of working in beautiful Greece, perfect for those who have a passion for online shopping and delivering exceptional customer service. In this position, you will assist customers in Polish, ensuring a smooth and enjoyable shopping experience.Key Responsibilities Handle customer inquiries related to products, orders, and online services through phone, email, and chat in Polish. Provide detailed information regarding product specifications, pricing, and shipping options. Efficiently assist customers with order processing, tracking, returns, and exchanges. Promptly resolve customer complaints and issues to maintain high levels of satisfaction. Document customer interactions and maintain thorough records within the CRM system. Collaborate with internal teams to enhance the overall customer experience and address service-related challenges. Stay updated on the latest e-commerce trends and product offerings.

Jan 6, 2026
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company
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy and embark on an enriching journey as a French-Speaking Customer Service Representative for our esteemed Client's Real Estate Platform based in Greece. This pivotal position requires you to deliver exceptional assistance to our French-speaking clientele, guiding them through their inquiries and helping them discover their perfect properties.Your proficiency in French is crucial as you support customers in navigating the platform, addressing queries related to listings, legal procedures, and property specifics. By providing superior customer service, you will play a key role in ensuring a smooth and rewarding experience for clients eager to invest in the Greek real estate market.Responsibilities Deliver outstanding customer support in French via phone, email, and chat concerning real estate inquiries. Assist clients in property searches, information requests, and application processes. Professionally resolve customer issues and handle complaints. Accurately document customer interactions in our CRM system. Collaborate with real estate agents and internal teams to ensure prompt and precise information delivery. Collect customer feedback to continuously improve our service and platform offerings. Remain updated on real estate market trends and developments in Greece.

Mar 3, 2026
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companyRenesa Electronics logo
Internship|On-site|Sofia

Join Renesa Electronics as a Customer Service Representative Intern and gain hands-on experience in the dynamic electronics sector. In this role, you will assist customers with inquiries, provide product information, and develop skills in communication and problem-solving.

Mar 17, 2026
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company
Full-time|On-site|Korçë, Korçë County, Albania

Join Mercier Consultancy as an Albanian-Speaking Customer Service Representative in Sofia, Bulgaria, and take advantage of our comprehensive relocation package designed to facilitate your move! We are seeking dynamic individuals who are passionate about providing exceptional customer service to our Albanian-speaking clientele.In this role, you will be the primary point of contact for our Albanian-speaking customers, assisting them with inquiries, resolving issues, and ensuring an excellent customer experience. Your contributions will be vital in fostering strong customer relationships and enhancing overall satisfaction.Key Responsibilities Provide outstanding customer service in both Albanian and English across various communication channels Efficiently address and resolve customer inquiries and challenges Maintain accurate records of customer interactions and solutions in our CRM system Collaborate with other teams to deliver comprehensive solutions for customer issues Collect and analyze customer feedback to inform service improvements Stay updated on product offerings and changes Participate in ongoing training to enhance customer service skills

Feb 18, 2026

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