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Experience Level
Experience
Qualifications
The ideal candidate will possess:A Bachelor’s Degree in Human Resources, Business Administration, or a related field. Proven experience in HR management and customer operations, with a minimum of 5 years in a leadership role. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. A passion for fostering a collaborative and inclusive work environment.
About the job
Sutherland seeks an HR & Customer Operations Leader based in Sofia. This role combines responsibility for human resources and customer service operations, aiming to strengthen both client service and workplace culture. The position brings together people management and service delivery, ensuring both employees and customers receive strong support.
What you will do
Create and implement operational strategies that connect HR and customer service objectives
Lead HR projects focused on employee engagement and retention
Collaborate with teams throughout the company to enhance customer satisfaction
Foster a positive, collaborative work environment
Impact
This leader helps shape how Sutherland serves its clients and supports its employees. The work centers on building processes that improve satisfaction for both customers and staff, contributing to a healthy and effective organization.
About Sutherland
Sutherland is a global leader in customer experience and business process transformation. With a commitment to innovation and excellence, we partner with businesses to deliver exceptional value and drive growth. Our team is composed of dedicated professionals who are passionate about creating positive experiences for our clients and their customers.
Role overview Sutherland seeks an HR & Customer Operations Leader based in Sofia. This role combines responsibility for human resources and customer service operations, aiming to strengthen both client service and workplace culture. The position brings together people management and service delivery, ensuring both employees and customers receive strong support. What you will do Create and implement operational strategies that connect HR and customer service objectives Lead HR projects focused on employee engagement and retention Collaborate with teams throughout the company to enhance customer satisfaction Foster a positive, collaborative work environment Impact This leader helps shape how Sutherland serves its clients and supports its employees. The work centers on building processes that improve satisfaction for both customers and staff, contributing to a healthy and effective organization.
Xometry (NASDAQ: XMTR) is at the forefront of modern manufacturing, connecting visionary thinkers with manufacturers capable of turning their ideas into reality. Our digital marketplace empowers manufacturers with essential resources for growth while providing Fortune 1000 companies seamless access to global manufacturing capacity.About the Role:We are seeking a proactive and experienced HR Manager to oversee HR operations and strategic initiatives at our Sofia office. This multifaceted role encompasses both operational HR tasks (payroll, contracts, compliance) and strategic HR responsibilities (culture development, performance management, management partnership). The initial focus will be on managing our relocation project, with the long-term vision extending to comprehensive HR responsibilities across Bulgaria.This position requires a hands-on individual who can operate independently, take ownership, and advance HR initiatives while fostering collaboration with our global team and headquarters in the United States.Key Responsibilities:Lead and manage all HR operations in Bulgaria, including payroll, contracts, HR administration, and compliance.Act as the primary HR partner for management, providing support in performance management, talent development, and employee relations.Drive HR strategy and initiatives, focusing on culture-building activities and employee engagement programs.Oversee relocation projects, ensuring a smooth onboarding and integration process for international hires.Collaborate with global HR teams and US headquarters to align with company policies and practices.Provide guidance on local labor laws and HR best practices.Analyze HR metrics and offer insights to support informed decision-making.
Join our dynamic team at Louis Dreyfus Company in Sofia, where our commitment to sustainable and innovative agricultural practices is driven by our talented workforce. We are currently seeking an HR Administration Specialist who will play a vital role in supporting our HR initiatives and fostering a positive work environment.Main ResponsibilitiesImplement and uphold HR policies and procedures to ensure compliance and efficiency.Maintain precise employee records, including personal information, contracts, and HR documentation.Facilitate onboarding and offboarding processes with professionalism and care.Address HR-related inquiries and provide guidance to employees effectively.Assist with local, regional, and global HR payments across EMEA, including Bulgaria, France, and Switzerland.Collaborate with the finance team to guarantee accurate and timely payment processing.Help organize HR events, training sessions, and initiatives that enhance employer branding and employee wellbeing.Support the preparation of internal and external communications, including HR newsletters, flyers, and posters.
About Trading212 Trading212 builds trading and investing products for a global client base. The company serves over 5 million clients and manages more than €30 billion in assets. A focus on excellence and agility shapes both its culture and its rapid growth. Role Overview: HR Specialist This HR Specialist role in Sofia centers on administrative support and coordination across HR processes and company events. The position suits someone with strong organizational skills and an interest in improving the employee experience. Key areas include onboarding, HR administration, event planning, and supporting internal engagement. Main Responsibilities Oversee onboarding and offboarding: create HRIS profiles, arrange first-day logistics, deliver induction presentations, and manage documentation (contracts, background checks, visas, termination orders) to meet international labor law requirements. Handle employment and change letters, respond to employee questions, and keep HRIS records accurate and up to date. Assist with preparing HR reports, data analytics, and dashboards as needed. Support performance review cycles by setting timelines, helping managers, and monitoring progress. Administer employee benefits and coordinate with external partners for effective delivery. Help organize HR initiatives, team-building activities, and company celebrations. Act as a main point of contact for HR policy questions and feedback. Qualifications Minimum 1 year of experience in an HR-related position. Degree in Human Resources, Business Administration, or a related field preferred. Comfort with reporting tools such as Excel or similar software. What Trading212 Offers Challenging projects that foster professional growth. Work alongside a team of skilled, driven, and supportive colleagues. An environment where individual contributions are valued.
Join Experian as an HR Transition Lead on a fixed-term basis. In this pivotal role, you will oversee the HR transition processes, ensuring a seamless and efficient change management strategy. Your expertise in human resources will be key in guiding our teams through transitions, implementing best practices, and maintaining high standards of employee engagement. Work collaboratively with various departments to address HR challenges and deliver innovative solutions that align with our organizational goals.
Join Our Mission to Empower Wealth BuildingAt Trading 212, we are revolutionizing the landscape of trading and investing. Our innovative products are designed to inspire and engage users, allowing them to build wealth effectively.We believe that a culture of excellence and rapid progress is crucial to our achievements.Currently, we cater to over 5 million clients, managing assets exceeding €30 billion, which reflects the trust and scale we've cultivated in a short span of time.Role OverviewWe are seeking a talented Recruitment Operations Manager to architect and oversee the foundational operations of our recruitment function. This is a unique opportunity to shape the future of our hiring processes from the ground up, including ownership of the technology stack, data management, procedural frameworks, and strategic planning. This role is perfect for a systems thinker who thrives on making impactful architectural choices as we scale our operations.Your ResponsibilitiesWorkflow Analysis & Optimization:Analyze current workflows and create new processes based on foundational principles; implement data-driven enhancements and track KPIs to ensure sustained improvements.Technology Stack Development:Assess, implement, and refine the tools and integrations that power our recruitment function—ATS, CRM, scheduling, sourcing—and manage the data model and integration framework.Performance Reporting & Analytics:Develop key metrics and dashboards that provide recruiters, hiring managers, and leadership with real-time performance insights.Program Management:Lead the operational design and execution of structured programs, establishing scalable processes rather than ad-hoc solutions.AI & Automation Integration:Integrate AI-driven tools across the recruitment workflow; prioritize tools based on measurable outcomes rather than features.QualificationsYou should possess proven experience in managing recruitment operations or a closely related function, demonstrating a strong understanding of operational excellence and innovation.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
This Payments Operations Coordinator position is based in Sofia, Bulgaria. The role centers on supporting payment-related projects and daily coordination across the organization, blending operational support with elements of project management. Role overview This position helps keep payment integrations, upgrades, and issue resolutions moving forward. The coordinator works closely with internal teams and external partners to ensure payment operations run smoothly and projects stay on track. What you will do Oversee tasks related to payments for projects, integrations, and system updates Collaborate with internal teams and external partners to track and resolve payment issues Assist in delivering payment integrations and enhancements according to schedule Serve as a liaison among Sales, Payments, and Management teams Monitor project progress, identify potential risks, manage tasks, and escalate concerns when necessary Maintain thorough project documentation and regular status reports Support ongoing improvements to processes and workflows HiTech HR is a recruitment agency that connects skilled professionals with leading companies in sectors such as Sales, Back-office, FinTech, Automotive, and Technology. The team partners with growing businesses to help them build strong teams and match talent to meaningful roles.
Main Responsibilities1. HR Process & Data EnablementEvaluate HR processes to pinpoint opportunities for AI and automation, coordinating with regional and local teams to gather requirements.Enhance data quality and integrity while documenting the data architecture within core HR systems.Establish robust data foundations necessary for maximizing AI utility.Define and uphold HR data governance rules and taxonomies.2. AI & Automation ImplementationAssess HR-related automation tools and agents released by vendors, overseeing testing and adoption as needed.Design and prototype use cases for HR AI applications.Collaborate closely with SBS HR to provide support for Tier-0/1 AI solutions.Facilitate integration of HR workflows across multiple systems.Conduct evaluations of build-vs-buy strategies for AI solutions.3. Collaboration & GovernanceServe as a liaison between HR, AI/Architecture, and IT departments.Ensure adherence to enterprise-level AI governance standards.Contribute to tracking the adoption of AI initiatives.Share reusable components and industry best practices with stakeholders.Qualifications & Experience5-10 years of experience in HR, business analysis, or digital transformation.In-depth understanding of HR processes and data management.Familiarity with low-code/no-code development platforms.Knowledge of workflow automation and conversational AI technologies.Mindset & Work EthicInquisitive, practical, and focused on delivering results.Ability to thrive in ambiguous situations.Strong collaborative abilities.A hybrid role bridging business and technology.InteractionsCollaboration with HR Centers of Excellence and HR Operations.Engagement with AI/Architecture and Central AI Teams.Coordination with IT and Shared Business Services.Interaction with vendors and technology platforms.
Join Bosch Group as an HR Associate / Payroll Specialist in our Sofia office, where you will play a crucial role in supporting our HR operations and managing payroll processes.
veocareers is looking for a Commercial Team Leader to join the Sofia office. This role calls for a hands-on manager who can motivate a team and drive results, not just coordinate tasks. A minimum of 6 months' experience is required, but the focus is on proactive leadership and a genuine interest in supporting people. What matters for success People-focused: Motivates, supports, and guides team members. Results-driven: Turns objectives into clear, achievable goals. Active involvement: Works closely with the team and manages daily operations directly. Language skills: English at B2 level or higher is essential. Additional languages are valued in this international setting. Key responsibilities Lead a team of 5-7 purchasing specialists in Sofia. Oversee all purchasing activities and provide direct management to the acquisition team. Recruit, train, assess, and supervise team members. Allocate tasks and help solve problems as they arise. Evaluate team performance and report findings to upper management. Inspire the team and suggest strategies to achieve objectives and set KPIs. Benefits Financial: Competitive salary, monthly performance-based bonus, and access to an online benefits platform (discounts, health insurance, meal vouchers, and more). Development: Comprehensive initial training and personalized coaching. Growth: Career advancement opportunities in an international company active in 9 countries. Exposure: International experience and potential for travel.
About the Role Experian is looking for an HR Junior Service Advisor to support its HR team in Sofia. This role focuses on assisting with daily HR services for a global employee base. The position contributes to a positive workplace experience and helps keep HR processes on track.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Role Overview Sutherland is looking for a Bilingual Back-office HR Support Representative to join the team in Sofia, Bulgaria. This position focuses on HR operations and requires fluency in both French and English. What You Will Do Manage a range of HR administrative tasks Support employees by responding to HR-related inquiries in French and English Help maintain efficient HR processes
About Us At Ocado Group, we are at the forefront of transforming retail through our cutting-edge technology in AI and Robotic Engineering. Our innovative solutions power the world's most advanced fulfillment centers, while our talented workforce propels our global expansion. As we establish our new Global Shared Service Centre in Sofia, we are seeking dynamic leaders to help build our global Accounts Payable team from the ground up. The Opportunity In the role of Accounts Payable Team Leader, you will serve as a key figure within our finance department. This position is crucial as we transition Accounts Payable functions from the UK to Sofia. Your primary focus will be on facilitating knowledge transfer, stabilizing new workflows, and ensuring seamless business operations. Your responsibilities will extend beyond managing transactions; you will lead a team, create process documentation, and identify long-term improvement opportunities. You will approach Accounts Payable as a comprehensive process, collaborating with Treasury and other finance divisions to guarantee efficient operations. Requirements Leadership & Transition Management Oversee, coach, and develop the finance team to create a high-performing and supportive environment. Set team priorities and manage the transition of AP activities from the UK to Sofia. Facilitate knowledge transfer and create detailed process documentation to ensure “Business as Usual” (BAU). Financial Operations & Oversight Ensure accurate entry of high-volume invoices and expenses into our Oracle Fusion ERP system, resolving issues as necessary. Maintain accuracy and security of weekly BACS runs, manual payments, and supplier reconciliations. Manage the AP Helpdesk to address complex internal and external inquiries. Uphold financial controls and ensure compliance with Ocado policies. Strategic Partnering Engage in business partnerships with Treasury and other finance teams to manage liquidity and compliance effectively. Identify and implement process enhancements once the initial transition is stabilized.
Ebury empowers ambitious businesses to unlock global growth, and we adopt the same philosophy with our team members. We nurture innovation and mobility, collaboration and problem-solving, creating an inclusive environment where everyone feels valued, supported, and empowered to thrive.If you're a collaborative spirit eager to revolutionize how businesses operate on a global scale, we invite you to connect with us — let's explore how Ebury can propel your career and enable you to shape the future.FX Sales Team LeaderLocation: Ebury Sofia office - 4 days in the office, 1 day of home office per weekAs Heads of Desk (HoD), our Sales Team Leaders are the driving force behind our team, essential in cultivating a positive, supportive, and motivational culture at Ebury. They maintain and elevate sales performance through the training, coaching, and development of their teams. A HoD is a leader who sets high standards and inspires their team to exceed their own expectations, utilizing their expertise to provide technical guidance while igniting performance on the sales floor.About the RoleWith a proven track record in FX Sales, you will excel in this managerial position, leading your team to achieve exceptional results. As a natural coach, you will take pleasure in sharing your knowledge and witnessing the growth of your team. Additionally, you will be capable of formulating sales strategies and techniques informed by client feedback and market insights.You will become part of a well-established team, benefiting from a proven business model and robust support infrastructure.Lead a sales team in developing prospects, exemplifying best practices, and providing coaching and mentoring. You will be responsible for enhancing their skills and facilitating their career advancement.Engage in pitching and closing deals with potential clients, both via phone and in face-to-face meetings.Oversee customer relationships for new clients to ensure seamless onboarding and initial trades.Deliver precise forecasts of expected sales volume.Implement regional sales initiatives, action plans, and training programs alongside your team and fellow Heads of Desk.Ensure compliance with company-wide sales methodologies and administrative processes.Participate in the recruitment, onboarding, and training of new team members.
Join Ergomed, a leading global provider of specialized services to the pharmaceutical industry, as a Pharmacovigilance Officer - Team Leader. In this pivotal role, you will be responsible for overseeing a dedicated team focused on ensuring compliance and excellence in pharmacovigilance practices. Your leadership will guide the team in monitoring drug safety and regulatory requirements, contributing to the advancement of patient safety.
Join our dynamic team at Louis Dreyfus Company as an HR Project & Program Specialist. In this role, you will be responsible for supporting HR initiatives and programs that enhance employee experience and foster a positive workplace culture. You will work closely with various stakeholders to ensure the successful implementation and management of HR projects.
About UsWelcome to Redis! We are the architects behind the technology that powers fast applications across the globe. Whether you've checked the weather, made an online payment, or monitored your flight status today, our solutions have made it possible. At Redis, you will engage with cutting-edge technology designed for speed and simplicity, serving over 10,000 clients worldwide. Join us as we create a faster world with more seamless experiences!Why You’ll Love Working HereAs the Test Automation Team Leader, you will spearhead a team of specialized automation engineers, each a master of their craft, within a dynamic scrum team. This role combines leadership with hands-on involvement—leading by example is key.Based in Sofia, Bulgaria, our location boasts a vibrant atmosphere and a passionate team of experts dedicated to excellence.We have recently revamped our automation infrastructure with top-tier technologies, including Playwright, TypeScript, Kubernetes environments, and a UI-less shift at our core, complemented by other industry-standard open-source solutions. Our automation engineers are well-versed in development practices.Your Responsibilities:Recruit, mentor, and guide a team of automation developers focused on a large-scale Cloud product.Accelerate product releases while ensuring top-notch quality through robust collaboration with Development and Production teams.Act as a pivotal technical leader, working with Automation, Development, Product Management, and Customer Success teams to synchronize strategies and execution.Oversee high-stakes projects focusing on technical excellence: ensuring Code Review, Test Plans, and standards are consistently upheld and enhanced.Champion the integration and advancement of AI-driven quality engineering practices, utilizing generative AI and intelligent automation to boost release speeds, improve test coverage, and proactively identify production risks.We are looking for a leader with a growth mindset, eager to make a significant impact through their work. Candidates should have experience in automation, programming tools, infrastructure knowledge, and advanced testing techniques, both functional and non-functional, along with the ability to challenge our products with a positive attitude.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Sutherland is looking for an HR Payroll Specialist based in Sofia, Bulgaria. The position centers on processing payroll accurately and supporting HR functions, with careful attention to local compliance requirements. Key responsibilities Handle payroll for employees, making sure payments are both timely and accurate Ensure all payroll activities follow Bulgarian regulations and internal company policies Assist with HR tasks connected to payroll administration Requirements Fluent in German and English Background in payroll processing and HR procedures
Exciting Opportunity — AJW Group is Growing!As we launch our new offices in Sofia, Bulgaria, we are on the lookout for talented aviation professionals to join our dynamic team.We are currently seeking a Customer Service Executive specializing in Repairs to enhance our global customer support and facilitate a seamless repairs process. In this pivotal role, you will oversee repair orders, liaise with suppliers, monitor turnaround times, and deliver prompt updates to our customers, all while fostering strong partnerships for long-term collaboration.Given the critical nature of this position within our aviation operations, previous experience in aviation is mandatory.Key Responsibilities:Work closely with the Customer Repairs Team Leader and AJW Group to ensure inventory levels align with customer expectations and financial objectives.Contribute significantly to MRO (Maintenance, Repair, Overhaul) Operations.Adhere to updated procedures for stock management and upgrades.Maximize cost efficiency and minimize repair turnaround times.Assist the team in fulfilling service commitments and departmental targets.Select vendors and manage repair order processing.Collaborate with vendors to control costs and improve profitability.Prioritize expedited repair orders to shorten turnaround times.Support Sales by addressing urgent requests promptly.Coordinate with warehouse, logistics, and inspection teams as required.
Join NielsenIQ as a Global Client Leader in Data Science, where you will spearhead innovative data solutions for our esteemed global clientele. In this pivotal role, you will leverage your expertise to drive strategic initiatives, foster client relationships, and ensure the delivery of top-notch data-driven insights that empower business decisions.
Role overview Sutherland seeks an HR & Customer Operations Leader based in Sofia. This role combines responsibility for human resources and customer service operations, aiming to strengthen both client service and workplace culture. The position brings together people management and service delivery, ensuring both employees and customers receive strong support. What you will do Create and implement operational strategies that connect HR and customer service objectives Lead HR projects focused on employee engagement and retention Collaborate with teams throughout the company to enhance customer satisfaction Foster a positive, collaborative work environment Impact This leader helps shape how Sutherland serves its clients and supports its employees. The work centers on building processes that improve satisfaction for both customers and staff, contributing to a healthy and effective organization.
Xometry (NASDAQ: XMTR) is at the forefront of modern manufacturing, connecting visionary thinkers with manufacturers capable of turning their ideas into reality. Our digital marketplace empowers manufacturers with essential resources for growth while providing Fortune 1000 companies seamless access to global manufacturing capacity.About the Role:We are seeking a proactive and experienced HR Manager to oversee HR operations and strategic initiatives at our Sofia office. This multifaceted role encompasses both operational HR tasks (payroll, contracts, compliance) and strategic HR responsibilities (culture development, performance management, management partnership). The initial focus will be on managing our relocation project, with the long-term vision extending to comprehensive HR responsibilities across Bulgaria.This position requires a hands-on individual who can operate independently, take ownership, and advance HR initiatives while fostering collaboration with our global team and headquarters in the United States.Key Responsibilities:Lead and manage all HR operations in Bulgaria, including payroll, contracts, HR administration, and compliance.Act as the primary HR partner for management, providing support in performance management, talent development, and employee relations.Drive HR strategy and initiatives, focusing on culture-building activities and employee engagement programs.Oversee relocation projects, ensuring a smooth onboarding and integration process for international hires.Collaborate with global HR teams and US headquarters to align with company policies and practices.Provide guidance on local labor laws and HR best practices.Analyze HR metrics and offer insights to support informed decision-making.
Join our dynamic team at Louis Dreyfus Company in Sofia, where our commitment to sustainable and innovative agricultural practices is driven by our talented workforce. We are currently seeking an HR Administration Specialist who will play a vital role in supporting our HR initiatives and fostering a positive work environment.Main ResponsibilitiesImplement and uphold HR policies and procedures to ensure compliance and efficiency.Maintain precise employee records, including personal information, contracts, and HR documentation.Facilitate onboarding and offboarding processes with professionalism and care.Address HR-related inquiries and provide guidance to employees effectively.Assist with local, regional, and global HR payments across EMEA, including Bulgaria, France, and Switzerland.Collaborate with the finance team to guarantee accurate and timely payment processing.Help organize HR events, training sessions, and initiatives that enhance employer branding and employee wellbeing.Support the preparation of internal and external communications, including HR newsletters, flyers, and posters.
About Trading212 Trading212 builds trading and investing products for a global client base. The company serves over 5 million clients and manages more than €30 billion in assets. A focus on excellence and agility shapes both its culture and its rapid growth. Role Overview: HR Specialist This HR Specialist role in Sofia centers on administrative support and coordination across HR processes and company events. The position suits someone with strong organizational skills and an interest in improving the employee experience. Key areas include onboarding, HR administration, event planning, and supporting internal engagement. Main Responsibilities Oversee onboarding and offboarding: create HRIS profiles, arrange first-day logistics, deliver induction presentations, and manage documentation (contracts, background checks, visas, termination orders) to meet international labor law requirements. Handle employment and change letters, respond to employee questions, and keep HRIS records accurate and up to date. Assist with preparing HR reports, data analytics, and dashboards as needed. Support performance review cycles by setting timelines, helping managers, and monitoring progress. Administer employee benefits and coordinate with external partners for effective delivery. Help organize HR initiatives, team-building activities, and company celebrations. Act as a main point of contact for HR policy questions and feedback. Qualifications Minimum 1 year of experience in an HR-related position. Degree in Human Resources, Business Administration, or a related field preferred. Comfort with reporting tools such as Excel or similar software. What Trading212 Offers Challenging projects that foster professional growth. Work alongside a team of skilled, driven, and supportive colleagues. An environment where individual contributions are valued.
Join Experian as an HR Transition Lead on a fixed-term basis. In this pivotal role, you will oversee the HR transition processes, ensuring a seamless and efficient change management strategy. Your expertise in human resources will be key in guiding our teams through transitions, implementing best practices, and maintaining high standards of employee engagement. Work collaboratively with various departments to address HR challenges and deliver innovative solutions that align with our organizational goals.
Join Our Mission to Empower Wealth BuildingAt Trading 212, we are revolutionizing the landscape of trading and investing. Our innovative products are designed to inspire and engage users, allowing them to build wealth effectively.We believe that a culture of excellence and rapid progress is crucial to our achievements.Currently, we cater to over 5 million clients, managing assets exceeding €30 billion, which reflects the trust and scale we've cultivated in a short span of time.Role OverviewWe are seeking a talented Recruitment Operations Manager to architect and oversee the foundational operations of our recruitment function. This is a unique opportunity to shape the future of our hiring processes from the ground up, including ownership of the technology stack, data management, procedural frameworks, and strategic planning. This role is perfect for a systems thinker who thrives on making impactful architectural choices as we scale our operations.Your ResponsibilitiesWorkflow Analysis & Optimization:Analyze current workflows and create new processes based on foundational principles; implement data-driven enhancements and track KPIs to ensure sustained improvements.Technology Stack Development:Assess, implement, and refine the tools and integrations that power our recruitment function—ATS, CRM, scheduling, sourcing—and manage the data model and integration framework.Performance Reporting & Analytics:Develop key metrics and dashboards that provide recruiters, hiring managers, and leadership with real-time performance insights.Program Management:Lead the operational design and execution of structured programs, establishing scalable processes rather than ad-hoc solutions.AI & Automation Integration:Integrate AI-driven tools across the recruitment workflow; prioritize tools based on measurable outcomes rather than features.QualificationsYou should possess proven experience in managing recruitment operations or a closely related function, demonstrating a strong understanding of operational excellence and innovation.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
This Payments Operations Coordinator position is based in Sofia, Bulgaria. The role centers on supporting payment-related projects and daily coordination across the organization, blending operational support with elements of project management. Role overview This position helps keep payment integrations, upgrades, and issue resolutions moving forward. The coordinator works closely with internal teams and external partners to ensure payment operations run smoothly and projects stay on track. What you will do Oversee tasks related to payments for projects, integrations, and system updates Collaborate with internal teams and external partners to track and resolve payment issues Assist in delivering payment integrations and enhancements according to schedule Serve as a liaison among Sales, Payments, and Management teams Monitor project progress, identify potential risks, manage tasks, and escalate concerns when necessary Maintain thorough project documentation and regular status reports Support ongoing improvements to processes and workflows HiTech HR is a recruitment agency that connects skilled professionals with leading companies in sectors such as Sales, Back-office, FinTech, Automotive, and Technology. The team partners with growing businesses to help them build strong teams and match talent to meaningful roles.
Main Responsibilities1. HR Process & Data EnablementEvaluate HR processes to pinpoint opportunities for AI and automation, coordinating with regional and local teams to gather requirements.Enhance data quality and integrity while documenting the data architecture within core HR systems.Establish robust data foundations necessary for maximizing AI utility.Define and uphold HR data governance rules and taxonomies.2. AI & Automation ImplementationAssess HR-related automation tools and agents released by vendors, overseeing testing and adoption as needed.Design and prototype use cases for HR AI applications.Collaborate closely with SBS HR to provide support for Tier-0/1 AI solutions.Facilitate integration of HR workflows across multiple systems.Conduct evaluations of build-vs-buy strategies for AI solutions.3. Collaboration & GovernanceServe as a liaison between HR, AI/Architecture, and IT departments.Ensure adherence to enterprise-level AI governance standards.Contribute to tracking the adoption of AI initiatives.Share reusable components and industry best practices with stakeholders.Qualifications & Experience5-10 years of experience in HR, business analysis, or digital transformation.In-depth understanding of HR processes and data management.Familiarity with low-code/no-code development platforms.Knowledge of workflow automation and conversational AI technologies.Mindset & Work EthicInquisitive, practical, and focused on delivering results.Ability to thrive in ambiguous situations.Strong collaborative abilities.A hybrid role bridging business and technology.InteractionsCollaboration with HR Centers of Excellence and HR Operations.Engagement with AI/Architecture and Central AI Teams.Coordination with IT and Shared Business Services.Interaction with vendors and technology platforms.
Join Bosch Group as an HR Associate / Payroll Specialist in our Sofia office, where you will play a crucial role in supporting our HR operations and managing payroll processes.
veocareers is looking for a Commercial Team Leader to join the Sofia office. This role calls for a hands-on manager who can motivate a team and drive results, not just coordinate tasks. A minimum of 6 months' experience is required, but the focus is on proactive leadership and a genuine interest in supporting people. What matters for success People-focused: Motivates, supports, and guides team members. Results-driven: Turns objectives into clear, achievable goals. Active involvement: Works closely with the team and manages daily operations directly. Language skills: English at B2 level or higher is essential. Additional languages are valued in this international setting. Key responsibilities Lead a team of 5-7 purchasing specialists in Sofia. Oversee all purchasing activities and provide direct management to the acquisition team. Recruit, train, assess, and supervise team members. Allocate tasks and help solve problems as they arise. Evaluate team performance and report findings to upper management. Inspire the team and suggest strategies to achieve objectives and set KPIs. Benefits Financial: Competitive salary, monthly performance-based bonus, and access to an online benefits platform (discounts, health insurance, meal vouchers, and more). Development: Comprehensive initial training and personalized coaching. Growth: Career advancement opportunities in an international company active in 9 countries. Exposure: International experience and potential for travel.
About the Role Experian is looking for an HR Junior Service Advisor to support its HR team in Sofia. This role focuses on assisting with daily HR services for a global employee base. The position contributes to a positive workplace experience and helps keep HR processes on track.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Role Overview Sutherland is looking for a Bilingual Back-office HR Support Representative to join the team in Sofia, Bulgaria. This position focuses on HR operations and requires fluency in both French and English. What You Will Do Manage a range of HR administrative tasks Support employees by responding to HR-related inquiries in French and English Help maintain efficient HR processes
About Us At Ocado Group, we are at the forefront of transforming retail through our cutting-edge technology in AI and Robotic Engineering. Our innovative solutions power the world's most advanced fulfillment centers, while our talented workforce propels our global expansion. As we establish our new Global Shared Service Centre in Sofia, we are seeking dynamic leaders to help build our global Accounts Payable team from the ground up. The Opportunity In the role of Accounts Payable Team Leader, you will serve as a key figure within our finance department. This position is crucial as we transition Accounts Payable functions from the UK to Sofia. Your primary focus will be on facilitating knowledge transfer, stabilizing new workflows, and ensuring seamless business operations. Your responsibilities will extend beyond managing transactions; you will lead a team, create process documentation, and identify long-term improvement opportunities. You will approach Accounts Payable as a comprehensive process, collaborating with Treasury and other finance divisions to guarantee efficient operations. Requirements Leadership & Transition Management Oversee, coach, and develop the finance team to create a high-performing and supportive environment. Set team priorities and manage the transition of AP activities from the UK to Sofia. Facilitate knowledge transfer and create detailed process documentation to ensure “Business as Usual” (BAU). Financial Operations & Oversight Ensure accurate entry of high-volume invoices and expenses into our Oracle Fusion ERP system, resolving issues as necessary. Maintain accuracy and security of weekly BACS runs, manual payments, and supplier reconciliations. Manage the AP Helpdesk to address complex internal and external inquiries. Uphold financial controls and ensure compliance with Ocado policies. Strategic Partnering Engage in business partnerships with Treasury and other finance teams to manage liquidity and compliance effectively. Identify and implement process enhancements once the initial transition is stabilized.
Ebury empowers ambitious businesses to unlock global growth, and we adopt the same philosophy with our team members. We nurture innovation and mobility, collaboration and problem-solving, creating an inclusive environment where everyone feels valued, supported, and empowered to thrive.If you're a collaborative spirit eager to revolutionize how businesses operate on a global scale, we invite you to connect with us — let's explore how Ebury can propel your career and enable you to shape the future.FX Sales Team LeaderLocation: Ebury Sofia office - 4 days in the office, 1 day of home office per weekAs Heads of Desk (HoD), our Sales Team Leaders are the driving force behind our team, essential in cultivating a positive, supportive, and motivational culture at Ebury. They maintain and elevate sales performance through the training, coaching, and development of their teams. A HoD is a leader who sets high standards and inspires their team to exceed their own expectations, utilizing their expertise to provide technical guidance while igniting performance on the sales floor.About the RoleWith a proven track record in FX Sales, you will excel in this managerial position, leading your team to achieve exceptional results. As a natural coach, you will take pleasure in sharing your knowledge and witnessing the growth of your team. Additionally, you will be capable of formulating sales strategies and techniques informed by client feedback and market insights.You will become part of a well-established team, benefiting from a proven business model and robust support infrastructure.Lead a sales team in developing prospects, exemplifying best practices, and providing coaching and mentoring. You will be responsible for enhancing their skills and facilitating their career advancement.Engage in pitching and closing deals with potential clients, both via phone and in face-to-face meetings.Oversee customer relationships for new clients to ensure seamless onboarding and initial trades.Deliver precise forecasts of expected sales volume.Implement regional sales initiatives, action plans, and training programs alongside your team and fellow Heads of Desk.Ensure compliance with company-wide sales methodologies and administrative processes.Participate in the recruitment, onboarding, and training of new team members.
Join Ergomed, a leading global provider of specialized services to the pharmaceutical industry, as a Pharmacovigilance Officer - Team Leader. In this pivotal role, you will be responsible for overseeing a dedicated team focused on ensuring compliance and excellence in pharmacovigilance practices. Your leadership will guide the team in monitoring drug safety and regulatory requirements, contributing to the advancement of patient safety.
Join our dynamic team at Louis Dreyfus Company as an HR Project & Program Specialist. In this role, you will be responsible for supporting HR initiatives and programs that enhance employee experience and foster a positive workplace culture. You will work closely with various stakeholders to ensure the successful implementation and management of HR projects.
About UsWelcome to Redis! We are the architects behind the technology that powers fast applications across the globe. Whether you've checked the weather, made an online payment, or monitored your flight status today, our solutions have made it possible. At Redis, you will engage with cutting-edge technology designed for speed and simplicity, serving over 10,000 clients worldwide. Join us as we create a faster world with more seamless experiences!Why You’ll Love Working HereAs the Test Automation Team Leader, you will spearhead a team of specialized automation engineers, each a master of their craft, within a dynamic scrum team. This role combines leadership with hands-on involvement—leading by example is key.Based in Sofia, Bulgaria, our location boasts a vibrant atmosphere and a passionate team of experts dedicated to excellence.We have recently revamped our automation infrastructure with top-tier technologies, including Playwright, TypeScript, Kubernetes environments, and a UI-less shift at our core, complemented by other industry-standard open-source solutions. Our automation engineers are well-versed in development practices.Your Responsibilities:Recruit, mentor, and guide a team of automation developers focused on a large-scale Cloud product.Accelerate product releases while ensuring top-notch quality through robust collaboration with Development and Production teams.Act as a pivotal technical leader, working with Automation, Development, Product Management, and Customer Success teams to synchronize strategies and execution.Oversee high-stakes projects focusing on technical excellence: ensuring Code Review, Test Plans, and standards are consistently upheld and enhanced.Champion the integration and advancement of AI-driven quality engineering practices, utilizing generative AI and intelligent automation to boost release speeds, improve test coverage, and proactively identify production risks.We are looking for a leader with a growth mindset, eager to make a significant impact through their work. Candidates should have experience in automation, programming tools, infrastructure knowledge, and advanced testing techniques, both functional and non-functional, along with the ability to challenge our products with a positive attitude.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Sutherland is looking for an HR Payroll Specialist based in Sofia, Bulgaria. The position centers on processing payroll accurately and supporting HR functions, with careful attention to local compliance requirements. Key responsibilities Handle payroll for employees, making sure payments are both timely and accurate Ensure all payroll activities follow Bulgarian regulations and internal company policies Assist with HR tasks connected to payroll administration Requirements Fluent in German and English Background in payroll processing and HR procedures
Exciting Opportunity — AJW Group is Growing!As we launch our new offices in Sofia, Bulgaria, we are on the lookout for talented aviation professionals to join our dynamic team.We are currently seeking a Customer Service Executive specializing in Repairs to enhance our global customer support and facilitate a seamless repairs process. In this pivotal role, you will oversee repair orders, liaise with suppliers, monitor turnaround times, and deliver prompt updates to our customers, all while fostering strong partnerships for long-term collaboration.Given the critical nature of this position within our aviation operations, previous experience in aviation is mandatory.Key Responsibilities:Work closely with the Customer Repairs Team Leader and AJW Group to ensure inventory levels align with customer expectations and financial objectives.Contribute significantly to MRO (Maintenance, Repair, Overhaul) Operations.Adhere to updated procedures for stock management and upgrades.Maximize cost efficiency and minimize repair turnaround times.Assist the team in fulfilling service commitments and departmental targets.Select vendors and manage repair order processing.Collaborate with vendors to control costs and improve profitability.Prioritize expedited repair orders to shorten turnaround times.Support Sales by addressing urgent requests promptly.Coordinate with warehouse, logistics, and inspection teams as required.
Join NielsenIQ as a Global Client Leader in Data Science, where you will spearhead innovative data solutions for our esteemed global clientele. In this pivotal role, you will leverage your expertise to drive strategic initiatives, foster client relationships, and ensure the delivery of top-notch data-driven insights that empower business decisions.
Apr 1, 2026
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