Fraud Operations Analyst - Night Shift

Join bunq, where we prioritize delivering a seamless banking experience while safeguarding our users' finances from fraudulent activities As a Fraud Operations Analyst working the night shift, you will be essential in identifying and addressing suspicious behavior, ensuring user protection throughout their banking journey, and maintaining compliance with regulatory standards.In this role, you will manage all aspects of fraud cases, navigate complex situations, and propose innovative solutions to enhance our processes, ultimately contributing to a safer and more efficient banking experience.Your ResponsibilitiesAct as a fraud prevention detective, utilizing your investigative and problem-solving skills to shield our users from suspicious activities ‍Monitor for potential risks, leveraging your expertise in fraud detection and prevention to stay ahead of threatsDemonstrate empathy and strong communication in every interaction, ensuring optimal support for our users

At bunq, we are dedicated to providing our users with a seamless and stress-free banking experience, all while ensuring their funds are safeguarded against fraud. As a Fraud Operations Analyst, you will play a pivotal role in identifying and addressing suspicious activities, ensuring user protection at every touchpoint, and maintaining compliance with regulatory standards.Your responsibilities will encompass managing fraud cases, navigating complex situations, and devising innovative strategies to enhance our processes for a safer banking environment.Key ResponsibilitiesAct as a fraud prevention detective, employing your investigative and problem-solving skills to shield our users from fraudulent activities.Monitor potential risks by leveraging your expertise in fraud detection and prevention to stay ahead of threats.Engage with empathy and strong communication skills to deliver exceptional support in every interaction.

Role Overview flix is hiring a Fraud Operations Specialist based in Sofia. This position focuses on protecting company operations from fraud and maintaining the integrity of services. What You Will Do Analyze transaction patterns to identify suspicious activity Apply and refine fraud detection strategies Work with teams across the business to strengthen fraud prevention measures

ABOUT TIDEAt Tide, we empower small and medium enterprises (SMEs) to optimize their operations and save both time and money. Our offerings include not only business accounts and essential banking services but also a robust suite of administrative solutions that span invoicing to accounting.With over 1.8 million members across the UK, India, Germany, and France, Tide is revolutionizing the small business banking sector.Utilizing cutting-edge technology, all our solutions are tailored specifically for SMEs, featuring quick onboarding, low fees, and innovative functionalities. Our mission is clear: to enable SMEs to focus on what they love by minimizing their operational burdens.Tide facts:Available for SMEs in the UK, India, Germany, and FranceOver 1.8 million members: 800,000 in the UK and 1,000,000 in India, with rapid growthMore than $300 million raised in fundingA diverse team of over 2,500 Tideans worldwideOffices located in Central London, with a member support and technology hub in Sofia, Bulgaria, alongside additional tech centers in Serbia, Romania, Lithuania, and Hyderabad, as well as offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.ABOUT THE ROLE:What we’re seeking:We are in search of a motivated Fraud Alert Review Analyst with a solid grasp of fraud concepts. This proactive individual will play a critical role in ensuring Tide employs all necessary measures to detect and prevent fraudulent activities.This position is an integral part of our Ongoing Monitoring team, functioning as the first line of defense (1LOD). You will be tasked with identifying suspicious fraudulent behavior while providing exceptional service to our members. Your responsibilities will include monitoring transactions and behaviors within our member base, identifying, and investigating potentially fraudulent activities. We seek someone passionate about fraud prevention, dedicated to minimizing risk for Tide and allowing our members to return to their core business activities.As a Fraud Alert Review Analyst, your responsibilities will include:Analyzing transactions across diverse payment types and products to identify signs of fraud.Providing insights into potential improvements for our tools and processes used in transaction analysis.Utilizing various tools for conducting different types of reviews and investigations, including open-source investigations.Managing...

As the Quality Lead for Fraud & User (Re-)Review at bunq, you will play a crucial role in establishing trust through operational excellence, ensuring compliance with regulations, and providing our users with an effortless and stress-free experience. Your leadership will empower our team to uphold the highest standards in quality, speed, and compliance.Are you ready to take charge and lead the charge? Apply now and join us on this transformative journey Key ResponsibilitiesEnsure exceptional quality standards by maintaining high scores in Fraud and User (Re-)Review workflows, guaranteeing smooth and empathetic user interactions.Prioritize fraud prevention and user trust without compromise.Enhance quality control and learning processes by consistently performing Quality Control (QC) evaluations and managing any backlog effectively.Address structural issues proactively to prevent user impact.Maintain strict regulatory compliance by adhering to all relevant regulations and fraud detection frameworks.Utilize AI for enhanced efficiency by implementing AI tools to manage increased case volumes and innovating workflows to optimize quality operations.Lead and mentor your team effectively, balancing business goals with individual growth.Collaborate across departments to continuously improve quality assurance processes.QualificationsYou possess a strong understanding of KYC, EDD, AML, and fraud detection frameworks, coupled with deep regulatory knowledge to ensure precise decision-making in high-stakes situations while maintaining a positive user experience.You have experience in implementing and optimizing AI-driven systems for case evaluation and quality control.You excel at scaling quality operations efficiently in response to growing case volumes.You are adept at balancing team workloads with business objectives and regulatory audits, ensuring a critical error rate of 0%.You possess excellent communication skills to align stakeholders and enhance team performance.

At Cision, we are dedicated to empowering each individual to create an impact. Here, your voice is amplified, your ideas are celebrated, and your distinct perspective drives our collective achievement. By joining our global team, you will flourish in an environment that promotes curiosity, teamwork, and innovation, while contributing meaningfully to the brands we elevate. Join us in revolutionizing communication and forging genuine connections that matter. Whether you’re tackling intricate challenges or spearheading bold innovations, your growth translates to our success. Together, we’ll cultivate the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. We are currently seeking a motivated individual to join our team as a Sales Operations Analyst. In this role, you will support our Sales and Revenue teams by simplifying data interpretation and streamlining processes. You will assist with reporting, analysis, and daily operations to enhance visibility and consistency throughout the sales lifecycle. Your contributions will be pivotal in aiding the team in making informed decisions and improving efficiency, ultimately driving overall sales success.

Mercier Consultancy Group is on the lookout for a motivated and detail-oriented French-Speaking Fraud Investigator to enhance our team based in Sofia, Bulgaria. This exciting position offers a unique chance to immerse yourself in an international work environment, complete with a fully funded relocation package to facilitate your transition. In this role, you will be instrumental in detecting and preventing fraudulent activities for our varied clientele.Key Responsibilities:Thoroughly investigate suspicious transactions and activities utilizing a range of tools and methodologies.Conduct data analysis to uncover potential fraud patterns.Collaborate effectively with internal teams and external partners to gather necessary evidence.Draft comprehensive reports and documentation for each investigation undertaken.Engage with clients in French to clarify cases and communicate findings effectively.Stay informed about the latest trends in fraud and prevention techniques.

As a Digital Operations Analyst at Experian, you will play a vital role in enhancing our data management processes. Your analytical skills will contribute to optimizing operations and driving efficiencies across our digital platforms. You will collaborate with cross-functional teams to ensure that our data strategies align with business objectives, enabling us to deliver exceptional value to our clients.

Join Mercier Consultancy Group as a French Speaking Fraud Investigator and embark on an exciting journey in Sofia, Bulgaria! We provide an extensive relocation package to help you settle in seamlessly. In this vital role, you will safeguard our clients by investigating fraudulent activities and upholding the integrity of our services.Key ResponsibilitiesConduct comprehensive investigations into suspected fraud, applying analytical skills to determine outcomes.Review and analyze documentation and data to uncover patterns or discrepancies indicative of fraudulent behavior.Collaborate with various teams to design and execute effective fraud prevention strategies.Engage with clients to collect necessary information and provide updates throughout the investigative process.Prepare detailed reports summarizing findings, actions taken, and recommendations for future prevention measures.Remain informed about industry trends in fraud prevention and detection to refine investigative techniques.

We are seeking a skilled Data Extraction & Operations Analyst to join our dynamic team at NielsenIQ. In this role, you will be responsible for extracting, analyzing, and interpreting data to help drive operational excellence and strategic decision-making. Your expertise will contribute significantly to the efficiency and effectiveness of our processes.

Join Experian as a Product Manager focusing on Identity and Fraud. In this pivotal role, you will lead the development and management of innovative solutions that protect our clients from fraud while enhancing the customer experience. Collaborate with cross-functional teams to drive product vision and strategy, ensuring alignment with market trends and customer needs.

Empowering Wealth Building for AllAt Trading 212, we are transforming the trading and investing landscape by delivering exceptional products that resonate with our users.Our commitment to a culture of excellence and rapid progress has been pivotal to our achievements.Currently, we proudly serve over 5 million clients, managing more than €30 billion in assets—a testament to the trust and scale we have established in a short period.Position OverviewWe are on the lookout for a Junior AML Operations Analyst to become a vital part of our expanding team in Sofia, Bulgaria. In this pivotal role, you will engage in detailed investigations and manage escalations to our Second Line of Defense teams. This position demands in-depth analysis, critical thinking skills, and a meticulous attention to detail.This role is designed for growth, where you will receive guidance from seasoned analysts in our Operations team, learning to uncover patterns of financial crime and suspicious activities, while contributing directly to the security and integrity of our global platform.What You Bring to the TableLanguage Proficiency: Fluent English (C1 level or above).Mindset: Eager to learn, adapt to a fast-paced environment, and maintain a customer-centric approach.Soft Skills: Strong time management capabilities and effective multitasking skills.Preferred QualificationsPrior experience in an AML operational role or within the Fintech sector.Basic knowledge of stock market operations.CAMS certification or similar compliance qualifications.Your ResponsibilitiesMonitor, investigate, and respond to AML transaction alerts.Examine transaction patterns and behaviors to detect potential money laundering or fraudulent activities.Compile reports on suspicious transactions and activities, including relevant findings and supporting documentation.Escalate high-risk or suspicious findings to the appropriate internal teams.Stay updated on all relevant AML, KYC, and CTF regulations.

At Cision, we are dedicated to empowering individuals to make a significant impact. Your voice matters, your ideas are appreciated, and your unique viewpoint drives our shared success. As part of our global team, you will flourish in an environment that promotes curiosity, collaboration, and innovation, contributing meaningfully to the brands we nurture. Be a part of shaping the future of communication and building authentic connections that resonate. Whether you are addressing intricate challenges or spearheading innovative solutions, your growth is our collective achievement, and together, we will create the conversations of tomorrow. Elevate your impact at Cision. Be seen, be understood, be you. We are seeking a driven and talented individual to join our team as a Sales Operations Analyst. In this pivotal role, you will support our Sales and Revenue teams by simplifying data interpretation and enhancing operational processes. Your contributions to reporting, analysis, and daily operations will enhance visibility and consistency throughout the sales lifecycle. You will play a crucial role in enabling the team to make informed decisions and work more efficiently, all while driving overall sales success.

SumUp is looking for a Bilingual Compliance Operations Analyst in Sofia, Bulgaria. This position requires fluency in Spanish and focuses on supporting compliance with regulatory standards. Role overview The analyst will assist with operational processes that help maintain regulatory compliance. Collaboration with various teams is a key part of the role, as is monitoring compliance metrics and contributing to process improvements. Requirements Fluency in Spanish Experience or interest in compliance and operational processes Ability to work effectively with cross-functional teams What you will do Support compliance operations by tracking and analyzing relevant metrics Help implement practices that align with regulatory requirements Work closely with other departments to ensure standards are met

Join Renesas Electronics as a Sales Operations Analyst in Sofia and become an integral part of our dynamic sales team. In this role, you will be responsible for analyzing sales data, optimizing operations, and supporting the sales team with critical insights.If you have a passion for data analysis and a keen eye for detail, we want to hear from you!

Join us at Delivery Hero as a Senior Supply Operations Analyst, where your expertise will drive our operational excellence. In this critical role, you will analyze supply chain processes, identify inefficiencies, and implement strategies that enhance our logistics performance.We are looking for a proactive analyst who can work collaboratively with cross-functional teams, ensuring that our supply operations align with our business objectives. Your analytical skills will help us optimize inventory management, forecast demand accurately, and maintain strong vendor relationships.

Join our innovative team at NielsenIQ, where we provide high-quality e-commerce data across more than 40 countries. We are seeking a meticulous and analytically inclined Data Operations Analyst to become part of our vibrant, multicultural team. In this role, you will be integral to the complete data operations lifecycle—from validating, extracting, and processing digital transaction data to troubleshooting data quality issues and collaborating with cross-functional teams.This is an exciting opportunity for early-career professionals who are enthusiastic about establishing a robust foundation in data analysis within a client-centric environment. You will have the opportunity to spearhead new initiatives and foster continuous improvements. If you thrive on solving complex problems, your logical thinking and analytical mindset will be invaluable in navigating intricate challenges, identifying patterns, and uncovering insightful data. A commitment to continuous learning and a sense of ownership will be key to your success in this role.

About the Role NielsenIQ is hiring a Data Operations Analyst in Sofia. This position focuses on managing and improving data operations, maintaining data accuracy, and assisting clients with their data requirements. What You Will Do Oversee and refine data operations processes Monitor and ensure the accuracy of data Support clients with data-related requests and needs Who We’re Looking For Detail-oriented mindset Comfortable working with data and processes Enjoys contributing to a team focused on delivering insights This role suits someone who likes to work with data and wants to help clients get the most from it.

Role Overview NielsenIQ is hiring a Senior Data Operations Analyst in Sofia. This role focuses on analyzing and improving data operations to support high-quality outputs and efficient workflows. The position offers the chance to work with multiple teams across the company. What You Will Do Analyze data processes and identify areas for improvement Work with cross-functional teams to strengthen data quality Streamline operational workflows for greater efficiency Provide actionable insights that help clients make informed decisions Location This position is based in Sofia.

We are seeking a motivated and detail-oriented Junior Market Data Operations Analyst to join our dynamic team at NielsenIQ. In this role, you will assist in the collection, processing, and analysis of market data to support our clients' business decisions. You will work closely with senior analysts to ensure data accuracy and integrity while gaining valuable insights into market trends.