About the job
Join Mercier Consultancy MD for an exciting opportunity to work in vibrant Sofia, Bulgaria, with complete relocation support provided! We are seeking passionate French speakers who are ready to enhance their careers in a dynamic and multicultural work environment. Be part of our ever-expanding team dedicated to excellence and unparalleled customer satisfaction.
Key Responsibilities
- Interact with French-speaking clients through various communication channels, ensuring exceptional service and support.
- Assist customers by addressing inquiries, resolving issues, and providing guidance on products and services.
- Handle administrative duties related to customer accounts with precision and promptness.
- Work collaboratively with diverse teams to deliver a seamless customer experience and effective follow-up.
- Maintain comprehensive and organized records of all client interactions and transactions.
- Stay informed about company products, policies, and industry trends to offer knowledgeable assistance.

