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Experience Level
Entry Level
Qualifications
Ideal Candidate Profile- A strong interest in cold emailing and outbound marketing, eager to learn through practical experience.- Self-motivated, tech-savvy, and comfortable with new tools.- Excellent command of written and spoken English.- Availability from 1 PM to 9 PM EET to align with our US-based clients.- No prior experience is necessary—just a genuine passion and readiness to work hard. What You Will Gain- Immediate involvement with real clients from day one.- Comprehensive training from a high-performing outbound marketing team.- Access to cutting-edge professional tools that many only read about.- A hybrid working model based in Sofia, with remote flexibility.- Potential for a full-time position after the internship.
About the job
Hypergen LLC specializes in B2B lead generation, running outbound campaigns for startup clients in the US, UK, and EU. The company brings together more than 30 professionals from 15 countries, each with experience in cold email strategies.
Internship overview
This Email Marketing Intern position provides hands-on experience with cold email marketing. Rather than working through generic training modules, interns contribute directly to live campaigns for real clients. The team values skills that bring measurable results and a clear connection to revenue.
What you will do
Support the management of outbound email campaigns for clients.
Practice writing and refining cold email copy aimed at generating replies.
Conduct A/B tests on subject lines, message content, and timing to boost campaign effectiveness.
Participate in client calls to observe how campaign outcomes are shared and discussed.
Work with industry-standard tools including Clay, Prospeo, Apollo, and PlusVibe.
Location
This internship is based in Sofia, Bulgaria.
About Hypergen LLC
Hypergen is an innovative B2B lead generation agency that excels in running outbound marketing campaigns for fast-growing startups throughout the US, UK, and EU. Our multicultural team of over 30 professionals collaborates across 15 countries, making cold email our specialty.
Internship|Hybrid|Sofia, Sofia (stolitsa), Bulgaria
Hypergen LLC specializes in B2B lead generation, running outbound campaigns for startup clients in the US, UK, and EU. The company brings together more than 30 professionals from 15 countries, each with experience in cold email strategies. Internship overview This Email Marketing Intern position provides hands-on experience with cold email marketing. Rather than working through generic training modules, interns contribute directly to live campaigns for real clients. The team values skills that bring measurable results and a clear connection to revenue. What you will do Support the management of outbound email campaigns for clients. Practice writing and refining cold email copy aimed at generating replies. Conduct A/B tests on subject lines, message content, and timing to boost campaign effectiveness. Participate in client calls to observe how campaign outcomes are shared and discussed. Work with industry-standard tools including Clay, Prospeo, Apollo, and PlusVibe. Location This internship is based in Sofia, Bulgaria.
Are you passionate about connecting people with opportunities? Join Sutherland's Internal Referral Program and help us find talented Turkish-speaking individuals to join our dynamic team in Sofia. Your referrals could lead to exciting career advancements for your friends and rewards for you!
Full-time|Hybrid|Sofia, Sofia City Province, Bulgaria
Become a pivotal part of our team as a passionate Java Developer and advance your career in a vibrant, rapidly evolving industry.This role provides an exciting opportunity to work on a significant internal product that is essential for processing and acquiring transactions from diverse sources, including POS systems, E-commerce platforms, Software POS solutions, and banking institutions. Enhance your expertise in an international, fast-paced environment while achieving your professional goals.As a Java Developer, you will engage in a variety of tasks as a member of our agile DevOps team, contributing to various phases (including but not limited to development, user acceptance testing, implementation, and support) of a project aimed at implementing a cutting-edge “omni-channel” payment infrastructure capable of accepting transactions from multiple endpoint devices.Key Responsibilities:- Actively engage in all stages of software product development, encompassing development, code reviews, testing, documentation, and deployments.- Participate in the development of the infrastructure, which includes coding, testing, deploying, and managing payment systems, as well as updating and patching applications.- Diagnose and resolve complex issues across all environments.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
With over a decade of experience, TINQIN has consistently provided cutting-edge software solutions specifically tailored for the insurance sector, earning the trust of numerous long-standing clients and partners.As a proud member of the Be Ys Group, TINQIN has extended its expertise into the emerging domains of digital trust and identity technologies. This rapidly expanding product line is now developing into a dedicated company, KIPMI Software. We are currently in search of a Senior Java Software Engineer to join our dynamic team dedicated to advancing these next-generation digital trust products.Be a part of our journey to shape the future of technology!
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join our dynamic team at Mercier Consultancy as a Spanish-Speaking Email Support Specialist! We are thrilled to offer an exciting opportunity for you to provide exceptional email support to our Spanish-speaking clientele. Your role will involve addressing client inquiries with utmost precision and professionalism, ensuring their needs are met promptly.As a vital member of our support team, you will respond to client emails, resolve issues, and provide guidance on our diverse range of products and services. Your fluency in Spanish will play a crucial role in fostering effective communication and enhancing client satisfaction.Key Responsibilities Address client inquiries and support requests via email in Spanish. Efficiently troubleshoot and resolve client issues to ensure a positive experience. Document client interactions and maintain precise records in our CRM system. Deliver detailed product information and assistance as necessary. Collaborate with other departments to escalate complex issues when needed. Gather client feedback and contribute to the continuous improvement of our support processes. Uphold a professional and positive image of Mercier Consultancy in all communications.
Are you passionate about connecting talented individuals with opportunities? Join our Internal Referral Program at Sutherland, where you can refer your Danish-speaking friends to exciting career prospects. Your network can help us find the right talent, and in return, you could be rewarded for your contributions!
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria
Join the vibrant team at Mercier Consultancy as a French Speaking Email Support Specialist! In this essential role, you will provide exceptional email support to our French-speaking clients, ensuring their inquiries are addressed with the utmost professionalism and care. Your fluency in French will be invaluable in enhancing our customers' experience.As a key member of our support team, you will handle client emails, troubleshoot issues, and offer guidance on our services. Your ability to communicate effectively will greatly contribute to our clients' satisfaction.Key Responsibilities Respond to client inquiries and support requests via email in French Quickly troubleshoot and resolve client issues to maintain high satisfaction levels Document all client interactions accurately in our CRM system Provide detailed product information and assistance as needed Collaborate with cross-functional teams to escalate and resolve complex issues Collect and analyze client feedback to improve support processes Uphold a positive and professional representation of Mercier Consultancy in all communications
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join Cross Border Talents as a Customer Support Agent in Sofia, Bulgaria, and utilize your native Swedish language skills to assist our clients.About Our ClientTELUS International Europe is a frontrunner in the BPO sector in Bulgaria, employing nearly 50,000 individuals across 20 countries. We specialize in providing comprehensive contact center solutions, IT outsourcing, and innovative customer service support in over 50 languages for clients worldwide. Our client excels in multilingual player support, localization, and testing services tailored for the gaming industry.Key ResponsibilitiesAs a Customer Support Agent, your pivotal role will include: Engaging with customers through phone and email to address their inquiries Delivering accurate and comprehensive information to meet customer requests Understanding and evaluating customer needs to ensure satisfaction Qualifications Native or fluent Swedish speaker Proficient in English (B2 level) Team-oriented mindset Strong ability to foster trust with customers Preferred Skills Effective troubleshooting abilities and analytical thinking Excellent communication skills BenefitsOur client values its employees as their most important asset and is dedicated to attracting the most talented and driven individuals. Benefits include: Competitive salary significantly above the average Bulgarian wage Accommodation in a hotel or apartment arranged by the company Assistance in finding permanent housing Flight ticket reimbursement Meal vouchers and additional health coverage Complimentary transport for early and late shifts Access to facilities like a gym, yoga sessions, massage services, and corporate psychological support
SAP FI/CO Consultant (S/4HANA) - ERP Team, Sofia Sofia, Bulgaria | Full-timeExplore our Sofia officeTeam OverviewThe ERP team is pivotal to SumUp's Finance and Technology framework, managing the SAP S/4HANA platform that supports financial operations across 37 markets. As we prepare for an IPO and expand into new markets, the strategic importance of this team is ever-increasing. This role is an excellent opportunity for a seasoned SAP professional to influence the development and automation of finance processes in a rapidly growing company.Your ResponsibilitiesConfigure and customize SAP S/4HANA FI/CO modules, translating stakeholder requirements into scalable and well-documented financial solutions.Work collaboratively with developers to automate financial postings and integrate SAP with third-party platforms, including banking systems, treasury management tools, and payroll aggregators.Manage complex configuration topics involving global tax compliance, electronic invoicing across various markets, multiple ledger setups, budgeting, and revenue recognition.Develop and implement SAP Analytics Cloud (SAC) dashboards and reports, enhancing visibility into business performance for finance teams.Support S/4HANA rollouts as part of SumUp’s global expansion and IPO readiness efforts, including data migration, training for end-users, and comprehensive documentation.
Join Mainstream, the foremost cloud services provider in Southeast Europe, boasting a network of over 8 data centers across the region. Our extensive team of cloud experts is dedicated to guiding clients through every phase of cloud transformation—from assessing readiness for migration to developing robust cloud strategies, and managing public, hybrid, and multi-cloud environments.Through strategic partnerships with industry leaders like Amazon Web Services and Microsoft Azure, along with our proprietary Mainstream Cloud platform, we offer a diverse array of cloud solutions. This, combined with our certifications and collective expertise, empowers businesses to harness new opportunities through technology. With a trusted client base of over 300, we pride ourselves on being a reliable cloud partner.We are currently seeking a System Engineer to enhance our Managed Environment team.Your responsibilities will include:Monitoring the health, availability, and performance of our infrastructure and cloud services, including servers, virtual machines, databases, and networking components.Responding to alerts, managing tickets, and resolving incidents while adhering to defined Service Level Agreements (SLAs).Analyzing monitoring alarms and escalating complex issues based on established protocols, including availability for after-hours support when necessary.Conducting server and service administration tasks across various cloud environments.Supporting the implementation, configuration, and verification of cloud infrastructure in accordance with approved designs and procedures.Assisting in coordinating and executing infrastructure and cloud changes in alignment with change management practices.
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria
Role Overview Hustler Marketing is looking for a Sales Development Representative (SDR) to help grow its client base. This remote role is based in Sofia, Sofia City Province, Bulgaria. What You Will Do Identify and qualify new potential clients Nurture leads through effective communication Set appointments for the sales team Engage prospects using strong communication and sales skills This position plays a key part in supporting the sales team and expanding Hustler Marketing’s reach.
About tbi tbi stands among Bulgaria’s leading banks, blending a strong track record with a start-up spirit. The team works toward building a mobile-first lifestyle ecosystem, always looking for new ways to grow. The company values collaboration, innovation, and clear decision-making. Most employees would recommend tbi to friends and family, reflecting a supportive work culture focused on meaningful challenges and career development. Role Overview: Growth and Shopping Campaign Expert This position is based in Sofia, Bulgaria. The Growth and Shopping Campaign Expert will play a key part in planning and executing campaigns that drive both growth and brand visibility for tbi. The role covers digital and in-store channels, working closely with teams across the bank to deliver coordinated and effective communications. What You Will Do Manage a unified monthly calendar of campaigns, promotions, and initiatives. Assist with gathering offers, recommend the best channels for each campaign, and ensure all materials align with campaign objectives. Monitor and confirm timely publication of communications across all platforms. Support flagship campaigns and merchant-specific projects, from defining mechanics, formats, and KPIs to hands-on execution in both digital and in-store environments. Coordinate planning and execution of digital campaigns for products and features, making sure they match business priorities, strengthen brand visibility, and meet client and merchant needs. Location Sofia, Sofia, Bulgaria
Are you driven by the desire to leverage technology and controls to create meaningful change? At SumUp, we are seeking a dedicated IT Internal Auditor to elevate our Internal Audit team in Sofia. In this pivotal role, you will play a key part in ensuring our IT framework is secure, compliant, and capable of supporting millions of businesses globally. About SumUpSumUp is a prominent global fintech company focused on leveling the playing field for small enterprises. Since our inception in 2012, we have built trust with over 4 million merchants across 36 markets worldwide. Our mission is to simplify business operations and make them affordable by providing tools that assist entrepreneurs in getting paid, managing finances, and enhancing customer relationships. Team DescriptionYou will be integrated into our Internal Audit team, reporting directly to the Global Head of Internal Audit. This team is crucial in protecting SumUp's operations, ensuring adherence to regulatory standards, and fostering continuous improvement throughout the organization. Your focus will be on enhancing our IT audit capabilities, which are vital components of our audit strategy and risk management framework. What You’ll DoLead and execute IT-centric internal audits to ensure SumUp’s systems and controls align with regulatory and business standards.Enhance audit efficiency by analyzing data: execute queries, extract information from systems, and implement advanced analytics.Craft a focused IT audit plan, guiding our evaluation of technology risks across the organization.Convert audit findings into clear, actionable recommendations and present them confidently to management and stakeholders.Serve as an independent advocate for control and compliance, building trust while navigating challenges and driving change.Foster strong relationships with stakeholders to promote a culture of proactive internal controls.Stay informed about evolving IT standards, regulations, and best practices.
At Sutherland, we are on the lookout for talented individuals who can refer French-speaking friends to join our dynamic team. As part of our Internal Referral Program, you will have the opportunity to help us build a diverse and skilled workforce while also benefiting from our referral rewards.Whether you are a current employee or someone looking to connect with us, we invite you to refer candidates who meet our qualifications. Join us in our mission to create a vibrant workplace!
Become a part of our vibrant team at Sutherland Global Services by participating in our INTERNAL Referral Program! We are seeking enthusiastic individuals who can refer Czech-speaking friends to join our dynamic workforce. This is a fantastic opportunity for you to help your friends find a rewarding career while also benefiting from our referral rewards.
Are you eager to connect with talented Romanian speakers? Join our internal referral program at Sutherland and help us find the best candidates to join our dynamic team. Your referrals can play a crucial role in shaping our workforce, and in return, you’ll be rewarded for your valuable connections.
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria
Company Overview:Apex is a dynamic and rapidly growing agency dedicated to Conversion Rate Optimization (CRO). Our mission is to elevate client sales without the need for increased advertising expenditure. We partner with leading e-commerce brands to refine their online platforms, leveraging data and well-established strategies for sustainable growth.Our impressive track record of delivering exceptional results is complemented by our technical expertise and commitment to enhancing user experience. As we expand our operations, we offer exciting opportunities to collaborate with a skilled team, tackling challenges and employing advanced CRO techniques.If you're passionate about making a tangible impact and helping e-commerce businesses thrive, and you're eager to work alongside a team of motivated professionals, we invite you to consider joining the Apex team.Role OverviewThe Conversion Rate Optimization Specialist will play a pivotal role in enhancing the performance of our clients' websites through the implementation of data-driven strategies designed to maximize conversion rates.This role involves analyzing user behavior, pinpointing optimization opportunities, and executing changes that enhance overall site performance. You will work closely with copywriters, designers, web developers, and other team members.Key responsibilities will include developing tailored CRO strategies for our clients, conducting comprehensive website audits to uncover optimization opportunities, performing A/B and multivariate testing to validate hypotheses, and collaborating with internal teams to implement, monitor, and further refine the results of optimization efforts.Mission Statement:The primary mission of our Conversion Rate Optimization Specialist is to drive quantifiable enhancements in our clients' e-commerce website performance by executing customized CRO strategies. This will involve direct optimization of brand websites, utilizing data-driven insights to improve user experiences, maximize conversion rates, and facilitate genuine business growth for our clients.Main Responsibilities:The responsibilities of the Conversion Rate Optimization Specialist encompass, but are not limited to:Developing and executing customized, data-informed backend CRO strategies to improve website performance and conversion rates for our agency’s clients.Conducting thorough audits of client websites to identify areas for optimization.Performing detailed analysis of user behavior using analytical CRO tools, user feedback, heatmaps, and session recordings to identify trends and optimization opportunities.Designing, executing, and managing A/B and multivariate tests to assess hypotheses and measure the impact of implemented CRO changes.Optimizing landing and product pages, checkout processes, and overall website architecture for brands.Maintaining close collaboration with copywriters, designers, and developers to ensure best practices are followed.
Join our vibrant team at Accedia as a Marketing Specialist! We seek a motivated individual who is passionate about learning and thrives in a collaborative environment. Your journey with us will be filled with opportunities for professional growth and knowledge sharing.Key Responsibilities:Create engaging articles, visually appealing graphic content, and impactful presentations tailored for key stakeholders, ensuring alignment with our brand identity.Identify and explore award competitions and public relations opportunities, preparing high-quality submissions.Enhance our visibility within essential partner ecosystems by managing relationships and engaging in co-marketing initiatives.Build brand credibility through the development of client-approved online reviews and formal references.Perform content audits to ensure compliance with brand guidelines while monitoring online sentiment to protect our reputation.Collaborate closely with the Marketing leadership team and assist with various tasks, such as proofreading materials and organizing event logistics.Coordinate efforts with other teams to ensure that the right experts are involved, and goals are met on schedule.
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria
About the RoleAs an SEO Specialist at Hustler Marketing, you will take complete command of the SEO strategy and implementation for a diverse range of e-commerce clients. This client-facing position merges strategic oversight with practical execution.Your primary responsibility will be to create, execute, and continually enhance SEO strategies that yield quantifiable organic growth. You will need to foresee challenges, identify risks early, and proactively address issues to maintain performance and client trust.You will work independently on daily client tasks while closely collaborating with the Marketing Manager on strategic initiatives, complex challenges, and innovations in our SEO services.Mission StatementThe key mission of the SEO Specialist is to ensure effective and proactive execution of client SEO strategies that deliver measurable business outcomes. This includes anticipating obstacles, adapting to shifts in search behavior, and consistently achieving robust organic growth for our e-commerce clientele.General ResponsibilitiesDevelop and manage data-driven SEO strategies tailored to each client’s e-commerce objectives.Oversee multiple SEO client accounts, taking full responsibility for strategy, execution, and results.Conduct in-depth keyword research, competitive analysis, technical audits, and content strategies to support sustained organic growth.Implement on-page, technical, and off-page SEO enhancements across client websites.Optimize product pages, category structures, internal linking, and site architecture for extensive e-commerce catalogs.Collaborate closely with developers, designers, and marketers to ensure precise implementation of SEO recommendations.Adjust SEO strategies in response to the evolving search landscape, including LLM-powered search, AEO, and GEO optimization.Identify SEO risks, technical issues, and growth opportunities proactively.Monitor performance through analytics and SEO tools, refining strategies based on data insights and results.Prepare clear, actionable reports and recommendations for clients and internal stakeholders.Translate complex SEO data into actionable insights that clients can easily grasp and implement.Maintain organized documentation of SEO work, decisions, and progress across accounts.Keep abreast of SEO trends, algorithm changes, and emerging best practices in search and e-commerce.This role ensures that Hustler Marketing's web projects remain structured, efficient, and commercially viable.Position SpecificationsFull-time commitment while adhering to general office hours availability.An average of 140 tracked hours per month consistently.Fixed-rate monthly salary paid in USD.Contractor status available after signing a non-disclosure agreement.
Join Bosch Digital as a Backend Developer Intern and kickstart your career in software development. As part of our team in Sofia, you will work on innovative projects that drive digital transformation and enhance our solutions for customers worldwide. This is a fantastic opportunity to gain hands-on experience in backend technologies and contribute to meaningful projects.
Internship|Hybrid|Sofia, Sofia (stolitsa), Bulgaria
Hypergen LLC specializes in B2B lead generation, running outbound campaigns for startup clients in the US, UK, and EU. The company brings together more than 30 professionals from 15 countries, each with experience in cold email strategies. Internship overview This Email Marketing Intern position provides hands-on experience with cold email marketing. Rather than working through generic training modules, interns contribute directly to live campaigns for real clients. The team values skills that bring measurable results and a clear connection to revenue. What you will do Support the management of outbound email campaigns for clients. Practice writing and refining cold email copy aimed at generating replies. Conduct A/B tests on subject lines, message content, and timing to boost campaign effectiveness. Participate in client calls to observe how campaign outcomes are shared and discussed. Work with industry-standard tools including Clay, Prospeo, Apollo, and PlusVibe. Location This internship is based in Sofia, Bulgaria.
Are you passionate about connecting people with opportunities? Join Sutherland's Internal Referral Program and help us find talented Turkish-speaking individuals to join our dynamic team in Sofia. Your referrals could lead to exciting career advancements for your friends and rewards for you!
Full-time|Hybrid|Sofia, Sofia City Province, Bulgaria
Become a pivotal part of our team as a passionate Java Developer and advance your career in a vibrant, rapidly evolving industry.This role provides an exciting opportunity to work on a significant internal product that is essential for processing and acquiring transactions from diverse sources, including POS systems, E-commerce platforms, Software POS solutions, and banking institutions. Enhance your expertise in an international, fast-paced environment while achieving your professional goals.As a Java Developer, you will engage in a variety of tasks as a member of our agile DevOps team, contributing to various phases (including but not limited to development, user acceptance testing, implementation, and support) of a project aimed at implementing a cutting-edge “omni-channel” payment infrastructure capable of accepting transactions from multiple endpoint devices.Key Responsibilities:- Actively engage in all stages of software product development, encompassing development, code reviews, testing, documentation, and deployments.- Participate in the development of the infrastructure, which includes coding, testing, deploying, and managing payment systems, as well as updating and patching applications.- Diagnose and resolve complex issues across all environments.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
With over a decade of experience, TINQIN has consistently provided cutting-edge software solutions specifically tailored for the insurance sector, earning the trust of numerous long-standing clients and partners.As a proud member of the Be Ys Group, TINQIN has extended its expertise into the emerging domains of digital trust and identity technologies. This rapidly expanding product line is now developing into a dedicated company, KIPMI Software. We are currently in search of a Senior Java Software Engineer to join our dynamic team dedicated to advancing these next-generation digital trust products.Be a part of our journey to shape the future of technology!
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join our dynamic team at Mercier Consultancy as a Spanish-Speaking Email Support Specialist! We are thrilled to offer an exciting opportunity for you to provide exceptional email support to our Spanish-speaking clientele. Your role will involve addressing client inquiries with utmost precision and professionalism, ensuring their needs are met promptly.As a vital member of our support team, you will respond to client emails, resolve issues, and provide guidance on our diverse range of products and services. Your fluency in Spanish will play a crucial role in fostering effective communication and enhancing client satisfaction.Key Responsibilities Address client inquiries and support requests via email in Spanish. Efficiently troubleshoot and resolve client issues to ensure a positive experience. Document client interactions and maintain precise records in our CRM system. Deliver detailed product information and assistance as necessary. Collaborate with other departments to escalate complex issues when needed. Gather client feedback and contribute to the continuous improvement of our support processes. Uphold a professional and positive image of Mercier Consultancy in all communications.
Are you passionate about connecting talented individuals with opportunities? Join our Internal Referral Program at Sutherland, where you can refer your Danish-speaking friends to exciting career prospects. Your network can help us find the right talent, and in return, you could be rewarded for your contributions!
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria
Join the vibrant team at Mercier Consultancy as a French Speaking Email Support Specialist! In this essential role, you will provide exceptional email support to our French-speaking clients, ensuring their inquiries are addressed with the utmost professionalism and care. Your fluency in French will be invaluable in enhancing our customers' experience.As a key member of our support team, you will handle client emails, troubleshoot issues, and offer guidance on our services. Your ability to communicate effectively will greatly contribute to our clients' satisfaction.Key Responsibilities Respond to client inquiries and support requests via email in French Quickly troubleshoot and resolve client issues to maintain high satisfaction levels Document all client interactions accurately in our CRM system Provide detailed product information and assistance as needed Collaborate with cross-functional teams to escalate and resolve complex issues Collect and analyze client feedback to improve support processes Uphold a positive and professional representation of Mercier Consultancy in all communications
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Join Cross Border Talents as a Customer Support Agent in Sofia, Bulgaria, and utilize your native Swedish language skills to assist our clients.About Our ClientTELUS International Europe is a frontrunner in the BPO sector in Bulgaria, employing nearly 50,000 individuals across 20 countries. We specialize in providing comprehensive contact center solutions, IT outsourcing, and innovative customer service support in over 50 languages for clients worldwide. Our client excels in multilingual player support, localization, and testing services tailored for the gaming industry.Key ResponsibilitiesAs a Customer Support Agent, your pivotal role will include: Engaging with customers through phone and email to address their inquiries Delivering accurate and comprehensive information to meet customer requests Understanding and evaluating customer needs to ensure satisfaction Qualifications Native or fluent Swedish speaker Proficient in English (B2 level) Team-oriented mindset Strong ability to foster trust with customers Preferred Skills Effective troubleshooting abilities and analytical thinking Excellent communication skills BenefitsOur client values its employees as their most important asset and is dedicated to attracting the most talented and driven individuals. Benefits include: Competitive salary significantly above the average Bulgarian wage Accommodation in a hotel or apartment arranged by the company Assistance in finding permanent housing Flight ticket reimbursement Meal vouchers and additional health coverage Complimentary transport for early and late shifts Access to facilities like a gym, yoga sessions, massage services, and corporate psychological support
SAP FI/CO Consultant (S/4HANA) - ERP Team, Sofia Sofia, Bulgaria | Full-timeExplore our Sofia officeTeam OverviewThe ERP team is pivotal to SumUp's Finance and Technology framework, managing the SAP S/4HANA platform that supports financial operations across 37 markets. As we prepare for an IPO and expand into new markets, the strategic importance of this team is ever-increasing. This role is an excellent opportunity for a seasoned SAP professional to influence the development and automation of finance processes in a rapidly growing company.Your ResponsibilitiesConfigure and customize SAP S/4HANA FI/CO modules, translating stakeholder requirements into scalable and well-documented financial solutions.Work collaboratively with developers to automate financial postings and integrate SAP with third-party platforms, including banking systems, treasury management tools, and payroll aggregators.Manage complex configuration topics involving global tax compliance, electronic invoicing across various markets, multiple ledger setups, budgeting, and revenue recognition.Develop and implement SAP Analytics Cloud (SAC) dashboards and reports, enhancing visibility into business performance for finance teams.Support S/4HANA rollouts as part of SumUp’s global expansion and IPO readiness efforts, including data migration, training for end-users, and comprehensive documentation.
Join Mainstream, the foremost cloud services provider in Southeast Europe, boasting a network of over 8 data centers across the region. Our extensive team of cloud experts is dedicated to guiding clients through every phase of cloud transformation—from assessing readiness for migration to developing robust cloud strategies, and managing public, hybrid, and multi-cloud environments.Through strategic partnerships with industry leaders like Amazon Web Services and Microsoft Azure, along with our proprietary Mainstream Cloud platform, we offer a diverse array of cloud solutions. This, combined with our certifications and collective expertise, empowers businesses to harness new opportunities through technology. With a trusted client base of over 300, we pride ourselves on being a reliable cloud partner.We are currently seeking a System Engineer to enhance our Managed Environment team.Your responsibilities will include:Monitoring the health, availability, and performance of our infrastructure and cloud services, including servers, virtual machines, databases, and networking components.Responding to alerts, managing tickets, and resolving incidents while adhering to defined Service Level Agreements (SLAs).Analyzing monitoring alarms and escalating complex issues based on established protocols, including availability for after-hours support when necessary.Conducting server and service administration tasks across various cloud environments.Supporting the implementation, configuration, and verification of cloud infrastructure in accordance with approved designs and procedures.Assisting in coordinating and executing infrastructure and cloud changes in alignment with change management practices.
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria
Role Overview Hustler Marketing is looking for a Sales Development Representative (SDR) to help grow its client base. This remote role is based in Sofia, Sofia City Province, Bulgaria. What You Will Do Identify and qualify new potential clients Nurture leads through effective communication Set appointments for the sales team Engage prospects using strong communication and sales skills This position plays a key part in supporting the sales team and expanding Hustler Marketing’s reach.
About tbi tbi stands among Bulgaria’s leading banks, blending a strong track record with a start-up spirit. The team works toward building a mobile-first lifestyle ecosystem, always looking for new ways to grow. The company values collaboration, innovation, and clear decision-making. Most employees would recommend tbi to friends and family, reflecting a supportive work culture focused on meaningful challenges and career development. Role Overview: Growth and Shopping Campaign Expert This position is based in Sofia, Bulgaria. The Growth and Shopping Campaign Expert will play a key part in planning and executing campaigns that drive both growth and brand visibility for tbi. The role covers digital and in-store channels, working closely with teams across the bank to deliver coordinated and effective communications. What You Will Do Manage a unified monthly calendar of campaigns, promotions, and initiatives. Assist with gathering offers, recommend the best channels for each campaign, and ensure all materials align with campaign objectives. Monitor and confirm timely publication of communications across all platforms. Support flagship campaigns and merchant-specific projects, from defining mechanics, formats, and KPIs to hands-on execution in both digital and in-store environments. Coordinate planning and execution of digital campaigns for products and features, making sure they match business priorities, strengthen brand visibility, and meet client and merchant needs. Location Sofia, Sofia, Bulgaria
Are you driven by the desire to leverage technology and controls to create meaningful change? At SumUp, we are seeking a dedicated IT Internal Auditor to elevate our Internal Audit team in Sofia. In this pivotal role, you will play a key part in ensuring our IT framework is secure, compliant, and capable of supporting millions of businesses globally. About SumUpSumUp is a prominent global fintech company focused on leveling the playing field for small enterprises. Since our inception in 2012, we have built trust with over 4 million merchants across 36 markets worldwide. Our mission is to simplify business operations and make them affordable by providing tools that assist entrepreneurs in getting paid, managing finances, and enhancing customer relationships. Team DescriptionYou will be integrated into our Internal Audit team, reporting directly to the Global Head of Internal Audit. This team is crucial in protecting SumUp's operations, ensuring adherence to regulatory standards, and fostering continuous improvement throughout the organization. Your focus will be on enhancing our IT audit capabilities, which are vital components of our audit strategy and risk management framework. What You’ll DoLead and execute IT-centric internal audits to ensure SumUp’s systems and controls align with regulatory and business standards.Enhance audit efficiency by analyzing data: execute queries, extract information from systems, and implement advanced analytics.Craft a focused IT audit plan, guiding our evaluation of technology risks across the organization.Convert audit findings into clear, actionable recommendations and present them confidently to management and stakeholders.Serve as an independent advocate for control and compliance, building trust while navigating challenges and driving change.Foster strong relationships with stakeholders to promote a culture of proactive internal controls.Stay informed about evolving IT standards, regulations, and best practices.
At Sutherland, we are on the lookout for talented individuals who can refer French-speaking friends to join our dynamic team. As part of our Internal Referral Program, you will have the opportunity to help us build a diverse and skilled workforce while also benefiting from our referral rewards.Whether you are a current employee or someone looking to connect with us, we invite you to refer candidates who meet our qualifications. Join us in our mission to create a vibrant workplace!
Become a part of our vibrant team at Sutherland Global Services by participating in our INTERNAL Referral Program! We are seeking enthusiastic individuals who can refer Czech-speaking friends to join our dynamic workforce. This is a fantastic opportunity for you to help your friends find a rewarding career while also benefiting from our referral rewards.
Are you eager to connect with talented Romanian speakers? Join our internal referral program at Sutherland and help us find the best candidates to join our dynamic team. Your referrals can play a crucial role in shaping our workforce, and in return, you’ll be rewarded for your valuable connections.
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria
Company Overview:Apex is a dynamic and rapidly growing agency dedicated to Conversion Rate Optimization (CRO). Our mission is to elevate client sales without the need for increased advertising expenditure. We partner with leading e-commerce brands to refine their online platforms, leveraging data and well-established strategies for sustainable growth.Our impressive track record of delivering exceptional results is complemented by our technical expertise and commitment to enhancing user experience. As we expand our operations, we offer exciting opportunities to collaborate with a skilled team, tackling challenges and employing advanced CRO techniques.If you're passionate about making a tangible impact and helping e-commerce businesses thrive, and you're eager to work alongside a team of motivated professionals, we invite you to consider joining the Apex team.Role OverviewThe Conversion Rate Optimization Specialist will play a pivotal role in enhancing the performance of our clients' websites through the implementation of data-driven strategies designed to maximize conversion rates.This role involves analyzing user behavior, pinpointing optimization opportunities, and executing changes that enhance overall site performance. You will work closely with copywriters, designers, web developers, and other team members.Key responsibilities will include developing tailored CRO strategies for our clients, conducting comprehensive website audits to uncover optimization opportunities, performing A/B and multivariate testing to validate hypotheses, and collaborating with internal teams to implement, monitor, and further refine the results of optimization efforts.Mission Statement:The primary mission of our Conversion Rate Optimization Specialist is to drive quantifiable enhancements in our clients' e-commerce website performance by executing customized CRO strategies. This will involve direct optimization of brand websites, utilizing data-driven insights to improve user experiences, maximize conversion rates, and facilitate genuine business growth for our clients.Main Responsibilities:The responsibilities of the Conversion Rate Optimization Specialist encompass, but are not limited to:Developing and executing customized, data-informed backend CRO strategies to improve website performance and conversion rates for our agency’s clients.Conducting thorough audits of client websites to identify areas for optimization.Performing detailed analysis of user behavior using analytical CRO tools, user feedback, heatmaps, and session recordings to identify trends and optimization opportunities.Designing, executing, and managing A/B and multivariate tests to assess hypotheses and measure the impact of implemented CRO changes.Optimizing landing and product pages, checkout processes, and overall website architecture for brands.Maintaining close collaboration with copywriters, designers, and developers to ensure best practices are followed.
Join our vibrant team at Accedia as a Marketing Specialist! We seek a motivated individual who is passionate about learning and thrives in a collaborative environment. Your journey with us will be filled with opportunities for professional growth and knowledge sharing.Key Responsibilities:Create engaging articles, visually appealing graphic content, and impactful presentations tailored for key stakeholders, ensuring alignment with our brand identity.Identify and explore award competitions and public relations opportunities, preparing high-quality submissions.Enhance our visibility within essential partner ecosystems by managing relationships and engaging in co-marketing initiatives.Build brand credibility through the development of client-approved online reviews and formal references.Perform content audits to ensure compliance with brand guidelines while monitoring online sentiment to protect our reputation.Collaborate closely with the Marketing leadership team and assist with various tasks, such as proofreading materials and organizing event logistics.Coordinate efforts with other teams to ensure that the right experts are involved, and goals are met on schedule.
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria
About the RoleAs an SEO Specialist at Hustler Marketing, you will take complete command of the SEO strategy and implementation for a diverse range of e-commerce clients. This client-facing position merges strategic oversight with practical execution.Your primary responsibility will be to create, execute, and continually enhance SEO strategies that yield quantifiable organic growth. You will need to foresee challenges, identify risks early, and proactively address issues to maintain performance and client trust.You will work independently on daily client tasks while closely collaborating with the Marketing Manager on strategic initiatives, complex challenges, and innovations in our SEO services.Mission StatementThe key mission of the SEO Specialist is to ensure effective and proactive execution of client SEO strategies that deliver measurable business outcomes. This includes anticipating obstacles, adapting to shifts in search behavior, and consistently achieving robust organic growth for our e-commerce clientele.General ResponsibilitiesDevelop and manage data-driven SEO strategies tailored to each client’s e-commerce objectives.Oversee multiple SEO client accounts, taking full responsibility for strategy, execution, and results.Conduct in-depth keyword research, competitive analysis, technical audits, and content strategies to support sustained organic growth.Implement on-page, technical, and off-page SEO enhancements across client websites.Optimize product pages, category structures, internal linking, and site architecture for extensive e-commerce catalogs.Collaborate closely with developers, designers, and marketers to ensure precise implementation of SEO recommendations.Adjust SEO strategies in response to the evolving search landscape, including LLM-powered search, AEO, and GEO optimization.Identify SEO risks, technical issues, and growth opportunities proactively.Monitor performance through analytics and SEO tools, refining strategies based on data insights and results.Prepare clear, actionable reports and recommendations for clients and internal stakeholders.Translate complex SEO data into actionable insights that clients can easily grasp and implement.Maintain organized documentation of SEO work, decisions, and progress across accounts.Keep abreast of SEO trends, algorithm changes, and emerging best practices in search and e-commerce.This role ensures that Hustler Marketing's web projects remain structured, efficient, and commercially viable.Position SpecificationsFull-time commitment while adhering to general office hours availability.An average of 140 tracked hours per month consistently.Fixed-rate monthly salary paid in USD.Contractor status available after signing a non-disclosure agreement.
Join Bosch Digital as a Backend Developer Intern and kickstart your career in software development. As part of our team in Sofia, you will work on innovative projects that drive digital transformation and enhance our solutions for customers worldwide. This is a fantastic opportunity to gain hands-on experience in backend technologies and contribute to meaningful projects.
Mar 18, 2026
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