Check-in Agent at Aviapartner | Sofia Airport

About Aviapartner Aviapartner delivers ground handling services at more than 70 airports throughout Europe and Africa. The team supports airlines and passengers every day, adapting to new situations and keeping operations moving smoothly. Role Overview: Check-in Agent This position is based at Sofia Airport in Sofia, Bulgaria. The Check-in Agent helps travelers start their journeys on the right note, handling check-in procedures and ensuring a smooth experience at the airport. Main Responsibilities Register passengers and their luggage following airline guidelines. Review travel documents and share accurate information with travelers. Issue boarding passes and resolve check-in issues as they come up. Use airline reservation and check-in systems. Maintain strong customer service and create a positive atmosphere for passengers. What to Expect Work in an international setting with colleagues and travelers from many backgrounds. Direct interaction with people from all over the world. A supportive team environment, with chances to grow professionally. Hands-on experience in the aviation sector. What Aviapartner Offers Competitive pay, social benefits, and bonus opportunities. Flexible scheduling, including shift work. Comprehensive initial training and options for ongoing learning. A stable position within a well-established international company.

Join our team at Aviapartner as a Driver for Specialized Vehicles, focusing on Aircraft Ground Support. In this role, you will operate specialized vehicles that assist in the ground handling of aircraft at Sofia Airport. Your contributions will enable smooth operations, ensuring safety and efficiency in managing aircraft services.

About the Role Aviapartner Bulgaria is hiring a Training Coordinator based at Sofia Airport. This position manages the planning, evaluation, and improvement of training programs for our team. The coordinator works closely with multiple departments to ensure all training aligns with aviation standards and company goals, supporting a culture of ongoing learning. Main Responsibilities Organize and coordinate training sessions, including classroom, one-on-one, and self-study formats. Plan and track the progress of training initiatives. Update training materials and courses regularly to keep content current and effective. Support trainers, instructors, and mentors through coaching and guidance. Maintain compliance with internal procedures and quality control standards. Manage administrative tasks such as reporting, scheduling, and daily tracking of training activities. Ensure safety and compliance with airport and company regulations. Qualifications Education: Bachelor’s degree in a relevant field. Experience: At least 2 years in a similar role. Strong communication and organizational skills. Skilled in coaching, planning, and teamwork. Proficient in written and spoken English. What Aviapartner Bulgaria Offers Meaningful responsibilities in a key role. Opportunities to grow and develop professionally. Location: Sofia Airport, Sofia, Bulgaria

Aviapartner is a provider of ground handling services at airports throughout Europe, emphasizing efficiency and reliability in daily operations. The Employee Scheduling Specialist position is based at Sofia Airport in Sofia, Bulgaria. Role overview This role centers on managing and optimizing staff schedules within the Operations department. The Employee Scheduling Specialist ensures that personnel are deployed effectively to meet operational demands and leads the planning team to support smooth activities on the ground. Main objectives Prepare and manage daily, weekly, and monthly employee schedules Align operational requirements with available staff resources Key responsibilities Prepare and maintain schedules in line with flight operations Allocate staff according to availability, skill sets, and budget limits Lead and support the planning team Adjust schedules proactively to address changes or emergencies Oversee employee working hours, vacations, absences, and related reporting Analyze scheduling processes and recommend improvements

At bunq, we prioritize the safety of our users' finances. As a Reporting Agent, you will play a vital role in identifying, reporting, and preventing fraudulent activities to protect our community. Your mission is to enhance our reporting operations and ensure compliance with local regulations, all while making life easier for our users Take OwnershipYour key responsibility is to safeguard our users by promptly identifying suspicious activities and reporting them according to legal and regulatory standards In your role as a Reporting Agent within the User Quality team, you will:Ensure compliance by reporting suspicious activities to relevant Financial Intelligence Units (FIUs) and adhering to country-specific financial crime reporting protocols.Develop clear procedures and continually refine reporting processes through gap analysis and automation, enhancing scalability, accuracy, and regulatory compliance.Monitor reporting performance using analytics tools such as Retool, Looker, and Google Sheets while managing all outstanding CAP items within established deadlines.

Join Aviapartner and immerse yourself in the dynamic world of aviation! Aviapartner is a premier provider of ground services at over 70 airports across Europe and Africa – a place where each day brings new experiences, challenges, and opportunities.Aviapartner Bulgaria is seeking to hire an “Ambulift Driver / Passenger Assistant”.

Join Aviapartner and immerse yourself in the aviation industry – at the heart of ground handling services!Aviapartner is a leading independent provider of ground services, operating at over 70 airports across Europe and Africa, delivering high-quality services for aircraft and passengers.Aviapartner Bulgaria is seeking a dedicated Bus Driver and Baggage Handler.With a team of experienced professionals and a strong corporate culture, we offer training and career growth opportunities in all aspects of ground handling.Position Overview:In this role, you will ensure the safe transportation of passengers and crew between aircraft and the terminal while maintaining the technical condition and cleanliness of the bus. Your contributions are vital for the timely and secure delivery of passenger baggage, enhancing the punctuality of each flight.What Awaits You:- Work with modern vehicles and ground handling equipment;- Support from a professional team at every turn;- A dynamic and diverse environment with international operations;What We Offer:- Competitive salary, benefits, and bonuses;- A company with international experience and a presence in ground services;- Flexibility regarding shifts and schedules;- Training and development opportunities within the aviation industry;We Are Looking For You If:- You enjoy working with equipment and people, valuing safety and quality of work;- You have three (3) years of experience in a similar role requiring a driving license for vehicles in category 'D';- You possess a secondary education;- You have a certificate of mental fitness;- You hold a professional competency certificate for passenger transport;- Knowledge of foreign languages is an advantage;- Familiarity with ground handling requirements is a plus;- Good physical condition to lift and carry loads up to 30 kilograms.

Mercier Consultancy is hiring a Danish-speaking Customer Support Agent for its fintech operations. This role is based in Sofia, Bulgaria, with a relocation package provided to help new team members settle in smoothly. Role Overview Support Danish-speaking customers as they navigate fintech products and services. The position centers on troubleshooting issues, answering questions, and ensuring each interaction leaves clients feeling supported and confident in their financial tools. The work directly impacts customer satisfaction and the reputation of Mercier Consultancy in the financial services sector. Main Responsibilities Provide support to Danish-speaking customers through phone, email, and chat channels Respond to questions about fintech products and services Identify, investigate, and resolve technical problems, or escalate complex cases when needed Document all customer interactions accurately in the support system Work with internal teams to resolve issues promptly Keep up to date with developments in fintech to better assist customers Maintain a customer-focused approach in every conversation Relocation Support A comprehensive relocation package is available for those moving to Sofia for this position.

Mercier Consultancy Group seeks a French-Speaking Customer Service Agent for its team in Sofia, Bulgaria. This role is open to candidates based in Paris, Île-de-France, France, and offers remote work with paid relocation support to Sofia. Role overview This position centers on assisting customers in French within an international environment. The company helps new hires transition to Sofia, making the move and settling process smoother so you can focus on your work. Requirements Fluency in French Based in Paris, Île-de-France, France Willingness to relocate to Sofia, Bulgaria (relocation assistance provided) What you will do Support customers in French Work as part of an international team

Join Mercier Consultancy MD as a Greek Speaking Customer Service Agent in the dynamic city of Sofia. As a vital member of our client’s customer service team, you will provide outstanding support to Greek-speaking clients, assisting them with a variety of inquiries about our products and services.Key Responsibilities Engage with Greek-speaking customers via phone, email, and chat, addressing their inquiries and offering effective solutions. Provide accurate information regarding our products, services, and account management. Resolve customer complaints and issues efficiently, ensuring high customer satisfaction. Document all customer interactions in the CRM system to maintain consistent support and identify areas for improvement. Collaborate with colleagues and other departments to enhance customer service processes. Stay informed about company products, promotions, and policies to provide accurate information to customers.

Embark on an Exciting Career with Aviapartner in Ground Handling!Aviapartner is a prominent independent provider of ground handling services, operating across over 70 airports in Europe and Africa. Join Aviapartner Bulgaria as our new EHS Specialist - Health, Safety, and Environment!Role Overview: We are seeking a dedicated and proactive Health, Safety, and Environment Specialist to enhance our team within the aviation industry.The ideal candidate will play a crucial role in developing, implementing, and refining HSE programs that align with Bulgarian legislation and industry standards.

Your RoleAs a Project Manager, you will lead the planning, execution, and monitoring of specific project segments, ensuring optimal conditions for team performance and achievement of production goals.Your Daily AdventureOWN A KEY COMPONENT OF GAME DEVELOPMENTOversee production and facilitate communication with various stakeholders, both internal and external.ENGAGE IN STRATEGIC AND TACTICAL PLANNING & TAKE OWNERSHIPManage planning and track progress against established benchmarks.TRACK PROGRESS, PROVIDE REGULAR UPDATES, AND FORECAST DEVIATIONSMaintain ongoing communication with project stakeholders and ensure timely follow-ups.CONDUCT REGULAR QUALITY REVIEWS OF COMPLETED WORKVerify that outputs meet project standards and quality expectations.IDENTIFY AND ASSESS RISKS AND PROJECT PRIORITIESPropose alternative solutions and monitor their implementation.SERVE AS A BRIDGE BETWEEN STAKEHOLDERSEnsure alignment and effective execution of activities across the project.CULTIVATE A COLLABORATIVE ENVIRONMENT WITH OTHER MANAGERSMotivate and inspire team members while fostering creativity and teamwork.

Join Cross Border Talents as a Norwegian Customer Support Agent in the vibrant city of Sofia, Bulgaria! We are searching for native Norwegian speakers to enhance our team's customer service excellence.About Our ClientTELUS International Europe is a frontrunner in the BPO sector across Bulgaria, boasting a workforce of nearly 50,000 professionals in 20 countries. We specialize in delivering multilingual contact center solutions, IT outsourcing, and creative customer service support for global clientele in over 50 languages. We are particularly renowned for our expertise in providing player support localization and testing services for the gaming industry.Your ResponsibilitiesAs a Customer Support Agent, you will be an integral part of a dynamic team, responsible for: Engaging with customers via phone and email to address their inquiries. Delivering precise, valid, and comprehensive responses to client requests. Assessing and identifying customer needs to ensure satisfaction. Qualifications Fluent/native proficiency in Norwegian. Proficient understanding of English (B2 level or above). Strong ability to work collaboratively in a team setting. Skills in building trust and rapport with customers. Preferred Skills Strong analytical thinking and troubleshooting abilities. Excellent communication skills. What We OfferAt TELUS International Europe, we recognize that our employees are our greatest asset. We are dedicated to attracting the most talented and driven individuals. Competitive salary significantly above the average Bulgarian wage. Accommodation in a hotel or apartment arranged by our client. Assistance in finding permanent housing after initial accommodation. Reimbursement for flight tickets. Additional perks such as meal vouchers, enhanced health coverage, and free transportation for early and late shifts. Access to on-site amenities, including a gym, yoga classes, massages, and corporate psychological support, along with initiatives for healthy living.

Join Mercier Consultancy as a French-Speaking Customer Service Agent in the vibrant city of Sofia, Bulgaria! We are looking for enthusiastic individuals who are dedicated to delivering exceptional support to our French-speaking clients.In this pivotal role, you will be the primary point of contact for our customers, adeptly handling inquiries, resolving issues, and ensuring a positive overall experience. Your proficiency in French will play a crucial role in facilitating clear communication and building strong relationships with our clients.Key Responsibilities Assist customers in French via phone, email, and chat Provide comprehensive information and support regarding our products and services Meticulously document all customer interactions in our CRM system Work collaboratively with team members to address complex customer inquiries Guide clients in optimizing their experience with our offerings Collect and analyze customer feedback for service improvement Engage in training sessions to stay informed about product offerings and industry best practices

At bunq, we believe banking should be tailored to our users' needs, fostering trust in our services. As a Transaction Reviews Agent, your mission will be to enhance our compliance operations, ensuring adherence to local laws and regulations, and ultimately simplifying life for our users Are you ready to take on this challenge? Begin your application by completing our assessment to discover if bunq is the right fit for you!Embrace ResponsibilityYour role is vital in maintaining compliance with bunq's policies and legal frameworks while investigating any irregularities As our Compliance Operations Customer Guide, you will take charge of:Enhancing user experience Applying and interpreting bunq's AML (Anti Money Laundering) guidelines during case reviewsConducting thorough reviews of user transactions, including complex cases requiring careful judgmentImplementing process improvements to ensure compliance with laws and regulations

Join our dynamic team at dev2 as an Account Executive in Sofia! In this pivotal role, you will drive client engagement and develop lasting relationships with our partners. Your expertise in managing accounts will be crucial in helping us achieve our growth objectives and delivering exceptional service to our clients.

Join our dynamic team at Coface as a Telemarketing Specialist, where your communication skills will make a significant impact on our business information services. In this role, you will engage with clients to provide valuable insights and solutions, helping to enhance their understanding of market trends and opportunities.Your passion for telemarketing and ability to connect with clients will be key to driving our success. We are looking for someone who is proactive, results-oriented, and eager to contribute to our growth in the business information sector.

Join our dynamic team at CyberArk as a Manager of Engineering specializing in Secure AI Agents. In this pivotal role, you will lead a talented group of engineers to develop innovative AI-driven solutions that bolster cybersecurity. Your leadership will guide the engineering team in designing, implementing, and maintaining cutting-edge AI agents that enhance our security offerings.As a key player in our organization, you will collaborate closely with cross-functional teams to ensure the successful integration of AI technologies across our platforms. Your strategic vision and technical expertise will be essential in driving projects from conception to launch, ensuring that our AI agents meet the highest standards of security and functionality.

Join our dynamic finance team at Entain as an Accountant, where you will play a pivotal role in managing financial transactions, ensuring compliance, and providing insightful financial analysis. If you thrive in a fast-paced environment and are passionate about numbers, we want to hear from you!

Join Us in Empowering Wealth CreationAt trading212, we are redefining the landscape of trading and investing by crafting innovative products that resonate with users. Our commitment to excellence and rapid execution has been pivotal to our growth.Currently, we proudly support over 4.5 million clients, managing more than €30 billion in assets—an impressive reflection of the trust and scale we’ve achieved in just a few years.Your Role and ResponsibilitiesTake a comprehensive approach to problem-solving, integrating business challenges, service architecture, and the technological landscape into your solutions.Lead the full software development lifecycle (SDLC), from requirements gathering and design through coding, testing, deployment, and monitoring. You will own your code, ensuring it remains robust and optimized for enhancements when opportunities arise.Design for performance, scalability, and resilience, ensuring your code operates flawlessly in a demanding environment where downtime, latency, and data loss are unacceptable.Collaborate within small, autonomous teams with rapid release cycles, leveraging agile methodologies to maintain high velocity while preserving necessary processes.Engage in continuous learning and knowledge sharing within the team, as our growth is contingent on the company’s collective evolution and constructive feedback. What We Expect from YouA solid understanding of common communication protocols, with comfort in using HTTP, WebSockets, and AMQP, alongside the ability to discern appropriate application contexts.Experience with at least one widely-used web framework, regardless of programming language. Our technology-agnostic platform allows engineers to choose the most suitable language for specific tasks, balancing cutting-edge solutions with proven technologies.A strong grasp of RDBMS concepts, including indexing, transactions, isolation levels, and locking mechanisms, with the skills necessary to design high-performance databases.