Bilingual Customer Protection Contact Center Analyst - Dutch & English

Join our dynamic team as a Bilingual Customer Protection Contact Center Analyst at Entain, where your skills in Dutch and English will be pivotal in providing exceptional service to our customers. You will be responsible for addressing customer inquiries, resolving issues, and ensuring their safety and satisfaction.

Join our dynamic team at Entain as a Customer Protection Contact Center Analyst where you will play a crucial role in ensuring our customers in Denmark receive the highest level of service and support. Your expertise in both Danish and English will be essential in effectively communicating with our clientele and addressing their needs promptly. In this position, you will be responsible for handling inquiries, resolving issues, and providing exceptional customer experiences. If you are passionate about customer service and looking to make a difference, we want to hear from you!

Join Atlean World, a pioneering HR SaaS consultancy dedicated to fostering multicultural workplaces that reflect the modern world. We excel in multilingual markets, ensuring that candidates enjoy a seamless recruitment experience.Your Next Career Adventure Awaits!Experience a vibrant work culture in Sofia as a Dutch Digital Content Specialist. Why This Role is Perfect for Your Growth:Immerse yourself in Sofia's rich multicultural landscapeRepresent a leading global brand known for its Short-Form Video Platform and Viral Content HubAccelerate your career with unique development opportunities Your Daily Responsibilities:Engage in comprehensive training for an innovative social media platform that empowers users to create and share captivating short videos on trending topics.Become a:Problem-Solving ChampionProduct Insight Detective Requirements for Success:Fluent in Dutch with a B2 proficiency in EnglishTechnologically adept and eager to learn about cutting-edge toolsStrong critical thinking skillsAbility to make swift, informed decisionsEligibility to work in Bulgaria Benefits:Comprehensive Relocation Package:Airport pickupFlight ticketsAccommodation for up to 21 days in a hotel/apartmentMonthly housing allowance of 300 BGN, in addition to salaryTransform this opportunity into your career without limits!

At SumUp, our mission is to empower small businesses across the globe by simplifying their operations and enabling their success. As a pioneering FinTech company, we are committed to establishing the first global card acceptance brand, and we are already supporting small businesses in over 31 countries worldwide.If you are eager to join a global team dedicated to business partnership and innovation, this could be the ideal opportunity for you.Become a part of our vibrant international Customer Support team, focusing on Risk & Fraud prevention. Our team spans across four continents, working collaboratively to ensure the safety and success of our clients.

Join our dynamic team at Entain as a Customer Protection Analyst where you will play a crucial role in ensuring customer safety and satisfaction. We are looking for an enthusiastic individual who is fluent in German and has a passion for problem-solving and protecting our customers.In this role, you will monitor customer interactions, analyze data, and implement strategies to enhance customer experience and safety. Your ability to communicate effectively in both German and English will be essential in collaborating with diverse teams.

Join our dynamic team at Hitachi Solutions as a Project Analyst, where your bilingual proficiency in German and English will be invaluable. In this entry-level role, you will contribute to various projects within our PMO - Delivery Excellence department. This position offers a fantastic opportunity to kickstart your career, gain hands-on experience in project management, and work alongside industry experts.

Join Sutherland, a global leader in process transformation, as a Talent Acquisition Specialist fluent in both German and English. In this dynamic role, you will be responsible for attracting and sourcing top talent to meet our growing business needs. Your expertise in recruitment will help us build a diverse and skilled workforce. If you are passionate about connecting people with opportunities and thrive in a fast-paced environment, we want to hear from you!

Role Overview Sutherland is hiring a Bilingual Customer Service Specialist to support Spotify users in German and English. Based in Sofia, Bulgaria, this role focuses on helping customers with their questions, troubleshooting issues, and making sure every interaction leaves a positive impression. What You Will Do Respond to customer inquiries in both German and English Resolve account or technical issues for Spotify users Deliver clear, friendly communication across channels Work to maintain a high level of customer satisfaction Who We’re Looking For Fluency in German and English Strong communication and problem-solving skills Interest in music and technology Ability to work from Sofia, Bulgaria

Role Overview Sutherland is hiring a Bilingual Customer Support Specialist for a leading music streaming platform. This fully remote position is based in Sofia, Sofia City Province, Bulgaria. What You Will Do Support music streaming users in both French and English Assist customers with questions about the platform, subscriptions, and technical issues Engage with music fans worldwide, ensuring a positive experience Who We’re Looking For Fluent in French and English Comfortable working remotely Familiar with digital streaming services Enjoys helping others and solving problems

Role Overview Sutherland is looking for a Bilingual Back-office HR Support Representative to join the team in Sofia, Bulgaria. This position focuses on HR operations and requires fluency in both French and English. What You Will Do Manage a range of HR administrative tasks Support employees by responding to HR-related inquiries in French and English Help maintain efficient HR processes

Join a dynamic team as a Dutch Customer Support Specialist with crossbordertalents, a leading force in the Business Process Outsourcing (BPO) sector in Bulgaria. With a workforce of over 3,500, our client is not only the largest employer in Bulgaria but also a globally recognized leader in the industry. They pride themselves on a vibrant company culture that places employees at the forefront, offering exceptional professional development opportunities in a high-energy, innovative atmosphere along with fantastic company benefits. As a key member of the customer support team, you will: Assist users with their inquiries and issues through tickets and calls. Offer tailored solutions to everyday device-related questions. Identify and report trending issues and bugs based on user feedback to your supervisory team. Collaborate with a passionate team of internationally diverse colleagues.

SumUp is looking for a Bilingual Compliance Operations Analyst in Sofia, Bulgaria. This position requires fluency in Spanish and focuses on supporting compliance with regulatory standards. Role overview The analyst will assist with operational processes that help maintain regulatory compliance. Collaboration with various teams is a key part of the role, as is monitoring compliance metrics and contributing to process improvements. Requirements Fluency in Spanish Experience or interest in compliance and operational processes Ability to work effectively with cross-functional teams What you will do Support compliance operations by tracking and analyzing relevant metrics Help implement practices that align with regulatory requirements Work closely with other departments to ensure standards are met

Atlean World is a forward-thinking HR SaaS Consultancy dedicated to fostering multicultural environments as the new standard in the workplace. We excel in multilingual markets, ensuring that candidates have a seamless and enjoyable recruitment journey.Your Next Career Opportunity Without Boundaries!We are excited to offer an extraordinary onsite work experience in Sofia for the position of Dutch Customer Care Specialist.Why this role is a fantastic opportunity for your career growth:Experience life in Sofia while immersing yourself in diverse cultures.Represent a globally recognized brand.Accelerate your career advancement with exceptional development opportunities. Daily Responsibilities:As a Dutch Customer Care Specialist, you will receive specialized training for our product/service. Your main duties will include:Providing assistance with customer inquiries.Guiding customers to optimize their use of our product/service.Ensuring a high standard of quality in each customer interaction.

Join Our Dynamic Team!Are you fluent in Dutch or Flemish and eager for a thrilling new adventure? At Mercier Consultancy MD, we are on the lookout for a dedicated Dutch/Flemish Speaking Customer Representative who is ready to embrace the vibrant culture of Sofia, Bulgaria!This position allows you to immerse yourself in a lively city atmosphere while delivering exceptional customer service to our clients.Your Responsibilities:Provide outstanding customer support to Dutch/Flemish-speaking clients, handling their inquiries with professionalism and care.Utilize various communication methods, including phone, email, and chat, to assist customers effectively.Become adept with our client systems to ensure efficient and high-quality service delivery.Collaborate with your team to achieve timely resolution of customer issues.

Join Mercier Consultancy as a Dutch Speaking Customer Service Representative, supporting our client's innovative food delivery platform. In this engaging position, you will deliver outstanding service to Dutch-speaking customers, guiding them through our food delivery offerings and ensuring a smooth ordering process.Your proficiency in Dutch will be vital as you respond to customer queries regarding menu items, assist with order placements, track deliveries, and resolve any issues that arise. Your dedication to exceptional customer service will foster a positive experience for our users.Key Responsibilities Provide exceptional customer support in Dutch via phone, email, and chat for food delivery inquiries. Assist customers with their menu selections, order placements, modifications, and cancellations. Quickly and effectively resolve customer issues and complaints. Accurately document customer interactions in our CRM system. Work collaboratively with restaurant partners and delivery teams to ensure a seamless service experience. Collect customer feedback to continually enhance service quality. Stay informed about menu items, ongoing promotions, and delivery policies.

Join Mercier Consultancy in an exciting role as a Dutch Speaking Customer Support Specialist for our client's Household Appliances Company, located in Greece. This key position involves delivering exceptional support to our Dutch-speaking clientele, addressing queries related to a diverse range of household appliances.Your proficiency in Dutch will be essential as you assist customers with product details, order processing, and troubleshooting. Your dedication to providing top-notch customer service will significantly contribute to customer satisfaction and loyalty in this dynamic and expanding sector.Responsibilities Deliver exceptional customer service in Dutch via phone, email, and chat concerning household appliances. Assist customers with inquiries about products, availability, and order status. Effectively and professionally resolve customer complaints and technical problems. Accurately document all customer interactions in our CRM system. Collaborate with internal teams to ensure prompt order fulfillment and issue resolution. Collect customer feedback to guide improvements in our products and services. Stay updated on new products and trends within the household appliances industry.

Join Mercier Consultancy as a Dutch Speaking Customer Support Specialist for our esteemed Client's Digital Marketing Platform. In this vital position, you will be the first point of contact for our Dutch-speaking clientele, delivering outstanding support and guidance on our cutting-edge digital marketing solutions.Your proficiency in Dutch is crucial as you navigate clients through the platform's features, address their inquiries, and assist in troubleshooting issues. With your exceptional customer service skills, you will cultivate meaningful relationships and enhance the overall user experience on our platform.Key Responsibilities Provide exceptional customer service in Dutch via multiple channels, including phone, email, and chat. Assist clients with questions about platform functionalities, issue resolution, and account management. Offer technical support and guide users in effectively utilizing our digital marketing tools. Accurately document customer interactions in our CRM system. Work collaboratively with internal teams to ensure swift resolution of client issues. Collect and communicate customer feedback to drive continuous improvement. Stay informed about the latest trends in digital marketing and updates on our platform.

Join Mercier Consultancy as we seek enthusiastic Dutch-Speaking Customer Service Representatives to be based in Sofia, Bulgaria. With a comprehensive relocation package, we aim to facilitate your transition to this vibrant city! We value motivated individuals who are passionate about providing exceptional customer service and who thrive on engaging with clients in their native language.In this pivotal role, you will represent our company, assisting Dutch-speaking customers with their inquiries, ensuring their interactions with us are seamless and positive. Your contributions will be vital in fostering customer loyalty and satisfaction.Key ResponsibilitiesDeliver exceptional customer service in Dutch and English via multiple communication channels.Promptly and professionally address customer queries, issues, and requests.Accurately document all interactions within our customer relationship management system.Collaborate effectively with internal teams to resolve customer challenges.Collect and analyze customer feedback to enhance service delivery.Maintain up-to-date knowledge of our products and services to provide informed assistance.Engage in continuous training and development opportunities.

Join SumUp, a global FinTech leader committed to empowering small businesses worldwide by simplifying their payment processes and fostering their success. Our mission is to establish the first ever universal card acceptance brand, and we are proud to support small businesses across over 31 countries. If you are eager to be part of an innovative team that prioritizes business partnerships and creativity, this role is perfect for you.As an Onboarding Specialist, you will assist in the verification process for our clients, primarily small to medium-sized European businesses. Your work will play a crucial role in ensuring that SumUp adheres to the highest compliance standards and meets all relevant AML regulations.In this position, you will exclusively support clients via non-voice communication (no phone calls) during flexible daytime hours.

Mercier Consultancy is hiring a Dutch-Speaking Customer Service Representative for its Client's Consumer Services Department. This hybrid role is primarily based in Sofia, Bulgaria, though the job post appears in The Hague, South Holland, Netherlands. The position suits those fluent in Dutch who want to help customers and build positive experiences. What You Will Do Handle customer questions and requests in Dutch by phone, email, and chat. Support customers with topics like billing, account management, and product details. Resolve complaints and troubleshoot issues with professionalism. Document all customer interactions and transactions accurately in the CRM system. Work closely with internal teams to address and resolve customer concerns quickly. Keep current on company products, policies, and industry updates to provide informed support. What We Look For Fluency in Dutch. Strong communication skills across phone, email, and chat. Attention to detail when recording customer interactions. Ability to collaborate with colleagues and maintain a high standard of service.