Bilingual Customer Protection Analyst - Danish & English

Join our dynamic team at Entain as a Customer Protection Contact Center Analyst where you will play a crucial role in ensuring our customers in Denmark receive the highest level of service and support. Your expertise in both Danish and English will be essential in effectively communicating with our clientele and addressing their needs promptly. In this position, you will be responsible for handling inquiries, resolving issues, and providing exceptional customer experiences. If you are passionate about customer service and looking to make a difference, we want to hear from you!

Join our dynamic team as a Bilingual Customer Protection Contact Center Analyst at Entain, where your skills in Dutch and English will be pivotal in providing exceptional service to our customers. You will be responsible for addressing customer inquiries, resolving issues, and ensuring their safety and satisfaction.

Join Atlean World, a leading HR SaaS consulting firm dedicated to fostering multicultural environments as a new norm. We excel in multilingual markets, ensuring that candidates have a seamless and enjoyable recruitment experience.Your Career Without Limits Awaits! We are thrilled to offer a wonderful onsite work opportunity in Sofia for the position of Danish Product Solutions Consultant. Why the Role of Product Solutions Consultant Will Elevate Your Career:Immerse yourself in Sofia's vibrant multicultural atmosphere.Represent a prestigious global brand.Benefit from rapid career advancement opportunities. Your Daily Responsibilities Will Include:As a specialist in our product/service, you will:Assist customers with their inquiries.Guide customers for optimal product/service usage.Ensure high-quality standards in every case you handle. Qualifications for Success:Language Proficiency: Fluent in Danish and B2 level in English.Tech Enthusiast: A keen interest in the latest technology trends.Customer Service Experience: Previous experience is a plus.Exceptional Communication Skills.Empathy and Understanding: A strong ability to connect with customers. Benefits of Joining Our Team:Welcome Bonus and Performance Bonus.Comprehensive Relocation Package, including:Airport meeting service.Airfare reimbursement.Accommodation support for up to 21 days in a hotel/apartment.Monthly accommodation allowance of 300 BGN gross in addition to your salary. Come and Make This Your Next Job Without Boundaries!

Join Mercier Consultancy MD as a Danish Customer Support Analyst, a thrilling opportunity based in Sofia with fully funded relocation. Immerse yourself in the dynamic world of financial technology, offering top-tier support to Danish-speaking clients. If you have a passion for FinTech and exceptional customer service skills, we encourage you to become part of our innovative team.Key ResponsibilitiesProvide outstanding customer support to Danish-speaking clients via phone, email, and chat.Address inquiries related to FinTech products and services with precision and professionalism.Investigate customer issues, troubleshoot effectively, and deliver prompt resolutions.Document customer interactions accurately within CRM systems for quality assurance and reporting.Work closely with technical and product teams to escalate and resolve complex issues.Stay updated on FinTech trends and developments to enhance customer support.

Join our dynamic team at Entain as a Customer Protection Analyst where you will play a crucial role in ensuring customer safety and satisfaction. We are looking for an enthusiastic individual who is fluent in German and has a passion for problem-solving and protecting our customers.In this role, you will monitor customer interactions, analyze data, and implement strategies to enhance customer experience and safety. Your ability to communicate effectively in both German and English will be essential in collaborating with diverse teams.

Join our dynamic team at Hitachi Solutions as a Project Analyst, where your bilingual proficiency in German and English will be invaluable. In this entry-level role, you will contribute to various projects within our PMO - Delivery Excellence department. This position offers a fantastic opportunity to kickstart your career, gain hands-on experience in project management, and work alongside industry experts.

Join Cross Border Talents as a Social Media Content Review Analyst and contribute to a dynamic team in Sofia, Bulgaria. We are seeking native Danish speakers to provide insights and support for online content moderation.About Our ClientTELUS International Europe is a premier leader in the BPO sector, with nearly 50,000 employees across 20 countries. Specializing in contact center solutions, ITO, and innovative customer service for global clients in over 50 languages, our client excels in delivering multilingual player support and localization for the gaming industry.Key Responsibilities:Continuously review and respond to potentially inappropriate content.Conduct thorough, unbiased investigations into reported issues.Stay informed on internal policies and updates to ensure compliance.Identify trends in reported content to enhance operational performance.

Join Sutherland, a global leader in process transformation, as a Talent Acquisition Specialist fluent in both German and English. In this dynamic role, you will be responsible for attracting and sourcing top talent to meet our growing business needs. Your expertise in recruitment will help us build a diverse and skilled workforce. If you are passionate about connecting people with opportunities and thrive in a fast-paced environment, we want to hear from you!

Join the dynamic team at Mercier Consultancy as a Danish Speaking Customer Service Advisor, where you will embark on an exciting journey to Greece with paid relocation! In this pivotal role, you will be the primary contact for our Danish-speaking clients, delivering exceptional customer service while embracing the stunning Greek scenery and culture.As a Customer Service Advisor, you will assist clients through various communication channels, ensuring their inquiries are addressed promptly and professionally. Your efforts will be crucial in upholding our stellar reputation for customer satisfaction and service excellence.Key ResponsibilitiesProvide outstanding support to Danish-speaking customers via phone, email, and chat.Address customer inquiries regarding our products and services.Accurately document customer interactions in our CRM system.Collaborate with team members to efficiently resolve customer issues.Guide clients on product features and benefits to enhance their experience.Gather and communicate customer feedback to drive service enhancements.Participate in ongoing training to stay current on product knowledge.

Role Overview Sutherland is hiring a Bilingual Customer Service Specialist to support Spotify users in German and English. Based in Sofia, Bulgaria, this role focuses on helping customers with their questions, troubleshooting issues, and making sure every interaction leaves a positive impression. What You Will Do Respond to customer inquiries in both German and English Resolve account or technical issues for Spotify users Deliver clear, friendly communication across channels Work to maintain a high level of customer satisfaction Who We’re Looking For Fluency in German and English Strong communication and problem-solving skills Interest in music and technology Ability to work from Sofia, Bulgaria

Join Mercier Consultancy MD as a Danish Speaking Digital Trust & Safety Analyst in the vibrant city of Sofia, Bulgaria! This role comes with a fully paid relocation package, offering you the chance to thrive in a dynamic and multicultural environment. As an integral part of our trust and safety team, you will play a crucial role in ensuring a safe and positive user experience across our digital platforms.Key Responsibilities Monitor user-generated content and platform activities to identify potential safety issues or violations. Investigate reported safety incidents utilizing analytical techniques to determine appropriate actions. Collaborate with technical, legal, and safety teams to create effective policies and enforce community guidelines. Prepare comprehensive reports and updates for stakeholders based on findings and trends. Stay informed on digital safety trends, emerging risks, and best practices to proactively enhance platform security. Engage with users and internal teams to promote awareness and educate on digital safety protocols.

Role Overview Sutherland is hiring a Bilingual Customer Support Specialist for a leading music streaming platform. This fully remote position is based in Sofia, Sofia City Province, Bulgaria. What You Will Do Support music streaming users in both French and English Assist customers with questions about the platform, subscriptions, and technical issues Engage with music fans worldwide, ensuring a positive experience Who We’re Looking For Fluent in French and English Comfortable working remotely Familiar with digital streaming services Enjoys helping others and solving problems

Role Overview Sutherland is looking for a Bilingual Back-office HR Support Representative to join the team in Sofia, Bulgaria. This position focuses on HR operations and requires fluency in both French and English. What You Will Do Manage a range of HR administrative tasks Support employees by responding to HR-related inquiries in French and English Help maintain efficient HR processes

Join the dynamic team at Mercier Consultancy as a Danish Speaking Customer Service Representative in Sofia, Bulgaria! We are thrilled to provide a generous relocation package for candidates eager to embrace this exciting opportunity. This position is perfect for individuals passionate about delivering exceptional customer service.In this role, you will support our Danish-speaking customers via multiple communication channels, including phone, email, and chat. Your efforts will be vital in ensuring our customers receive the assistance they need, contributing to a seamless experience with our services.Key Responsibilities Provide outstanding customer service in both Danish and English Resolve customer inquiries, concerns, and issues promptly Keep accurate records of customer interactions in our CRM system Collaborate with various teams to ensure customer complaints are addressed timely Enhance customer satisfaction by gathering and analyzing feedback Stay informed about our product offerings and updates Participate in training sessions to continually improve service delivery

Mercier Consultancy is hiring a Danish-speaking Customer Support Agent for its fintech operations. This role is based in Sofia, Bulgaria, with a relocation package provided to help new team members settle in smoothly. Role Overview Support Danish-speaking customers as they navigate fintech products and services. The position centers on troubleshooting issues, answering questions, and ensuring each interaction leaves clients feeling supported and confident in their financial tools. The work directly impacts customer satisfaction and the reputation of Mercier Consultancy in the financial services sector. Main Responsibilities Provide support to Danish-speaking customers through phone, email, and chat channels Respond to questions about fintech products and services Identify, investigate, and resolve technical problems, or escalate complex cases when needed Document all customer interactions accurately in the support system Work with internal teams to resolve issues promptly Keep up to date with developments in fintech to better assist customers Maintain a customer-focused approach in every conversation Relocation Support A comprehensive relocation package is available for those moving to Sofia for this position.

SumUp is looking for a Bilingual Compliance Operations Analyst in Sofia, Bulgaria. This position requires fluency in Spanish and focuses on supporting compliance with regulatory standards. Role overview The analyst will assist with operational processes that help maintain regulatory compliance. Collaboration with various teams is a key part of the role, as is monitoring compliance metrics and contributing to process improvements. Requirements Fluency in Spanish Experience or interest in compliance and operational processes Ability to work effectively with cross-functional teams What you will do Support compliance operations by tracking and analyzing relevant metrics Help implement practices that align with regulatory requirements Work closely with other departments to ensure standards are met

Join Cross Border Talents as a Customer Support Specialist and utilize your Danish language skills in beautiful Sofia, Bulgaria. We are seeking enthusiastic Danish Native Speakers to provide exceptional support as part of a dynamic team.About Our ClientTELUS International Europe is a premier leader in the Business Process Outsourcing (BPO) sector in Bulgaria, employing nearly 50,000 talented individuals across 20 countries. We specialize in delivering innovative contact center solutions, IT outsourcing, and creative customer service support in over 50 languages for clients around the globe.

Role Overview Tide is hiring a Bilingual Customer Support Associate to assist French-speaking customers from Bulgaria. This role centers on delivering responsive, thoughtful service and resolving customer questions across multiple channels. What You Will Do Respond to customer inquiries in French through chat, email, or phone Troubleshoot issues and guide customers toward solutions Support customer satisfaction by handling requests promptly and professionally About the Team Join a group focused on clear communication and practical solutions. Every interaction aims to make the customer experience smoother and more reliable.

At SumUp, we are passionate about empowering small businesses globally by simplifying their operations and enabling their success. As a leading FinTech firm, our goal is to establish the first-ever global card acceptance brand, and we are making significant strides as small enterprises across 31 countries trust SumUp for their payment solutions.If you are eager to join a global team that prioritizes business partnership and innovation, then this role could be the perfect fit for you.Become a part of our vibrant and international Customer Support team, focusing on Risk & Fraud. Our diverse team operates across four continents, providing support and expertise to ensure our merchants remain secure and successful.

Join Mercier Consultancy MD as a Danish-Speaking Solutions Consultant in our vibrant Sofia office, complete with a fully funded relocation package! This position offers a unique chance to enhance your career while residing in one of Europe's most dynamic capitals. You will work closely with clients to identify their needs and provide tailored, innovative solutions that align with their business objectives.Key Responsibilities Engage with Danish-speaking clients to evaluate their needs and craft effective solutions. Deliver customized consultancy solutions that tackle client challenges and capitalize on opportunities. Serve as a trusted advisor, sharing insights and recommendations based on industry trends and best practices. Collaborate with internal teams to ensure seamless implementation and ongoing support of solutions. Offer training and continuous assistance to clients to optimize product use. Stay updated on market trends to consistently improve the quality of client service.