About the job
As a Systems Engineer (C3), you will take charge of the overall administration and support to ensure the seamless operation of assigned projects.
Key Responsibilities:
- Act as site supervisor to oversee and manage stakeholder engagements for project activities.
- Execute on-site Installation, Commissioning, Integration, and Testing tasks.
- Coordinate server hardening, Vulnerability Assessment and Penetration Testing (VAPT), and related activities.
- Install, test, and deploy systems in accordance with specifications and service level agreements, ensuring adherence to industry best practices.
- Manage system changes through a structured change request process, assessing impacts, securing approvals, and communicating updates to stakeholders.
- Respond effectively to incidents with prompt investigations, providing timely temporary and permanent resolutions while keeping all relevant parties informed.
- Conduct root cause analysis for incidents and proactively implement strategies to prevent recurrence, continuously monitoring the effectiveness of these measures.
- Proactively track system performance and availability utilizing appropriate monitoring tools, identifying and implementing corrective actions as required.
- Maintain agreed service levels, including response times for service requests and system availability, while documenting system configurations and delivering comprehensive reports regularly.
- Develop and enforce service continuity plans, including robust backup and disaster recovery procedures to ensure uninterrupted business operations in case of disruptions.
- Offer expert technical guidance on systems to customers and project teams, aiding in informed decision-making and resolving complex technical challenges.
- Oversee resource allocation and scheduling for system implementation and operational activities, ensuring optimal utilization and adherence to project timelines.
- Familiarity with troubleshooting related to PSIM (Physical Security Information Management), CCTV systems, access control, alarm systems, and network infrastructure is advantageous.
- Experience with backend system configuration and setup, including:
- Performing CIS hardening for Windows and Linux Servers.
- Partitioning for Windows and Linux Servers.
- Configuring Linux servers.
- Managing user accounts with limited privileges (sudoers), SSH accounts, password controls, and server restoration using REAR.
- Conducting Bio configuration and updates in offline environments.

