Technical Writer

Join Our Vision at AvePoint.AvePoint stands as the global pioneer in data security, governance, and resilience, transcending conventional solutions to establish a robust data foundation. Our mission is to empower organizations worldwide to collaborate confidently. Over 25,000 clients across the globe utilize the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across platforms like Microsoft, Google, Salesforce, and more.Our extensive global channel partner program encompasses approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions accessible in over 100 cloud marketplaces. Discover more at www.avepoint.com.About the RoleWe are on the lookout for a dedicated Technical Writer to become a vital member of our Government Digital Services team at GovTech. This role goes beyond conventional writing; we seek a developer, tech enthusiast, or an individual with a solid technical background capable of transforming intricate concepts into clear, engaging, and user-centric documentation.You will collaborate with the Product Management team to drive the Smart Nation vision, assisting government agencies in adopting the Singapore Government Tech Stack (SGTS) and the Government Commercial Cloud (GCC). Our goal is to expedite digital transformation with secure, agile, and modern IT infrastructure based on DevSecOps, Microservices, Kubernetes, PaaS, and more.If you have a passion for working with emerging technologies, crafting impactful content, and collaborating within cross-functional teams, this opportunity is perfect for you.

We are seeking a passionate and skilled Health Writer to join our dynamic team. As a Health Writer, you will be responsible for producing 3-4 high-quality articles daily, contributing to our Wordpress-based newsroom model. Your role will include overseeing the publication of a large volume of written content and in-house video productions each month.You will play a crucial role in planning and creating video and photo assets tailored to local market demands, while keeping abreast of industry trends to ensure our content remains competitive and excellent in quality.Your responsibilities will also involve sourcing local talent, such as vloggers and bloggers, and driving link-building initiatives. You will be tasked with identifying timely local content opportunities and trends to generate relevant, newsworthy articles in real time.Additionally, you will implement, assess, and enhance the content strategy for the Malaysia market, ensuring we meet our targets and KPIs. As the guardian of our brands' tone of voice, you will ensure all content consistently meets the highest quality standards.

Role OverviewResponsibilities: Join our dynamic Medical Communications team as a Medical Writer, focusing on the strategic planning and creation of scientific publications. Your role will entail comprehensive analysis and innovative communication of clinical trial data, producing abstracts, posters, oral presentations, and manuscripts for submission to esteemed scientific journals and conferences. You will collaborate with a diverse array of clients, including leading pharmaceutical and medical technology firms, health organizations, and charitable institutions.Salary: S$4,500 per monthBenefits: Enjoy hybrid working options, a generous holiday allowance, flexible working hours, private medical insurance, extensive travel insurance, complete funding for external training, and more.Role Type: Full-time, permanentStart Date: We are currently looking for candidates for roles starting in 2026.Location: Successful candidates will be based in our Singapore office.About the PositionThis role is perfect for those with a background in scientific research or recent graduates eager to join a thriving team. You will work in our Singapore office as part of the Asia-Pacific team, collaborating closely with colleagues from our UK and US teams.As a Medical Writer, you will engage in projects that involve detailed data analysis from clinical trials and the creative presentation of this analysis in various formats, including posters, slide decks, value dossiers, reports, and peer-reviewed publications. These deliverables are essential for our clients as they communicate with external stakeholders crucial to the successful adoption of innovative therapies. Your work will be organized on a project-by-project basis, often involving multiple projects across different disease areas simultaneously.You will collaborate with experienced colleagues in Singapore, the UK, and the US who will provide personalized training in the technical aspects of the role, including project management and effective client communication. Successful project delivery will demand close cooperation with clients, and after a successful onboarding period, you will gradually participate in teleconferences and face-to-face meetings with external stakeholders.We welcome applications from both entry-level candidates and those with prior experience. We are seeking ambitious individuals who are...

Who is Sonar?At Sonar, we strive to eliminate code quality and security vulnerabilities before they impact production environments. We enhance developers' productivity by leveraging AI-driven tools, creating efficient workflows, and ensuring that all code—from internal teams to generative AI and external sources—is analyzed for security and maintainability. Our solutions are deeply rooted in the open-source community and support over 30 programming languages, frameworks, and infrastructure technologies.With over 7 million developers and 400,000 organizations—including prominent names like the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile—relying on our technology, we are committed to excellence.Our culture emphasizes the development of outstanding products through exceptional internal collaboration and a supportive environment. We are dedicated to our users, our community, and each other, maintaining high standards of accountability, positivity, empathy, and passion in our work.We approach our decisions with clarity and urgency, fostering a strong sense of teamwork in pursuit of our collective goals. CODE is not just an acronym for us; it embodies our operational philosophy.Join Sonar to work alongside a talented and driven team, dedicated to empowering developers to build better software, faster. We continuously improve code quality and security while minimizing developer toil, allowing them to focus on what they love most.Our dynamic culture encompasses a global workforce and hub offices located in the USA, Switzerland, the UK, Singapore, and Germany.

Thoughtworks Singapore is actively seeking candidates who possess the right to work in Singapore, specifically Singapore Citizens and Permanent Residents.As a Technical Principal at Thoughtworks, you will have the opportunity to wear multiple hats. Depending on client needs, you may serve as a technical advisor to senior executives, oversee and guide solution architecture for significant technical projects, or engage directly in hands-on technical implementation with our delivery teams.Your role will also involve providing both strategic and tactical leadership on accounts, cementing your status as a trusted advisor through impactful client interactions. By fostering high-performing teams, you will drive engagement and deliver exceptional value to our clients, contributing to the expansion and success of our dynamic business. Ultimately, the health of our accounts will reflect the capabilities and efficiencies you nurture.Key ResponsibilitiesChampion the adoption of best practices, including clean and reusable code through TDD, pair programming, and design patterns, showcasing Thoughtworks' technical excellence and leadership.Provide architecture and advisory services, adjusting constraints and leading enterprise-wide technical initiatives.Drive the adoption of AI-first software delivery (AIFSD) across accounts, demonstrating a thorough understanding of AI's potential to enhance client and team outcomes.Build and maintain essential relationships with clients, acting as a trusted technical advisor and staying informed on market trends affecting them.Identify opportunities for improvement and lead systemic change within organizations.Implement and operate within an enterprise architecture framework (e.g., TOGAF) to manage governance, resilience, performance, and security.Articulate the value of our delivery in relation to client goals and initiatives.Translate complex technical decisions into clear business value, guiding teams with structured, actionable steps.Ensure high performance of Thoughtworks teams on accounts while proactively managing client risk.Cultivate...

Technical Services & Support:Innovate and implement methods for preparing cured samples and sample blocks to provide robust technical support to the sales team and admixture business.Actively participate in delivering technical support, including conducting product training and demonstrations for the sales team, applicators, and end-users.Serve as a technical service provider to address customer complaints, conduct site visits, follow up, and prepare detailed investigation reports.Perform site visits to ensure systems are executed correctly and meet customer expectations.Foster positive working relationships with applicator customers, conduct quality assessments, and evaluate competence through practical assessments.Offer expert technical support to the sales team and customers throughout the pre- and post-sales processes.Product Application & Development:Assist in product development and production optimization initiatives to align with business objectives.Provide technical guidance and assistance to customers regarding product applications and troubleshooting, collaborating with sales personnel and conducting lab tests to enhance customer product knowledge.Responsible for the precise preparation of samples in accordance with product formulations for laboratory evaluations and customer requests.Deliver technical advice related to admixture products to internal staff, aiming to elevate the organization’s technical competencies.Additional Responsibilities:Maintain comprehensive records of all in-house and external test data to ensure traceability of critical information. Analyze test results, report findings, and propose recommendations for improvements as necessary.Ensure adherence to safety practices at all times.Maintain cleanliness and proper upkeep of lab tools and equipment after each use, ensuring the laboratory is tidy following testing activities.Manage the revalidation of expiring admixture products.Communicate with independent laboratories and external parties regarding testing for all company products.

We are seeking a skilled AX Technical Consultant to join our dynamic team in Singapore. The ideal candidate will possess a deep understanding of Microsoft Dynamics AX and demonstrate expertise in technical consulting, system customization, and implementation. You will work closely with clients to understand their business needs and deliver tailored solutions that enhance operational efficiency.

As a Senior Customer Technical Lead at Ivalua, you will play a pivotal role in guiding our clients through the technical landscape of our cutting-edge procurement solutions. You will leverage your expertise to ensure successful implementations, drive customer satisfaction, and act as a trusted advisor throughout the project lifecycle.

Join Wise as an Enterprise Technical Support Engineer and become a crucial part of our dynamic support team. In this role, you will leverage your technical expertise to assist our enterprise clients in navigating and optimizing their use of Wise's innovative financial solutions.Your responsibilities will include troubleshooting complex technical issues, providing outstanding customer service, and ensuring our clients achieve their desired outcomes. You will work closely with various teams to enhance product functionality and user experience.

As a Technical Engineer at Adventus, you will be at the forefront of innovative solutions, driving the design and implementation of cutting-edge technology in our projects. Your expertise will be essential in troubleshooting, optimizing, and ensuring the seamless operation of our technical systems.

Join our dynamic team at ncs3 as a Java Technical Lead in Singapore. We are seeking an experienced professional who will play a pivotal role in leading our Java development projects, ensuring high-quality deliverables and mentoring junior developers. If you are passionate about technology and eager to advance your career in a collaborative environment, we want to hear from you!

Join bjakcareer as a Technical Lead for Applications, where you will spearhead innovative software development projects. In this role, you will guide a talented team of developers, ensuring the delivery of high-quality applications that meet our clients' needs. You will utilize your technical expertise to make architectural decisions, mentor junior engineers, and promote best practices within the team.

Technical Support EngineerPosition OverviewAt Genetec, we leverage innovative software tools to diagnose and resolve complex technical challenges and service disruptions, significantly enhancing customer satisfaction. This position plays a crucial role in delivering prompt and accurate technical support based on a deep technical understanding of Genetec solutions.You will be responsible for various tasks, including onsite field support, in collaboration with the internal technical support team and R&D engineers.Main Responsibilities■ Technical Support Duties· Utilize software tools to diagnose and resolve technical issues.· Provide clear and concise technical explanations to customers.· Implement problem-solving based on established processes.· Swiftly escalate significant customer issues through appropriate channels.· Collaborate with other technical support personnel and R&D engineers to resolve issues.· Build and maintain trust with new and existing customers.· Acquire and maintain extensive knowledge of Genetec solutions.· Contribute to support process improvements and software enhancements.· Assist in creating technical documentation and knowledge base articles.· Properly record customer issues in ticketing systems and CRM tools.■ Field Support Duties· Install, audit, assess, maintain, and provide technical support for Genetec systems at client sites.· Conduct Proof of Concept (PoC), onsite technical support, system deployments, onboarding, training, audits, and assessments.· Act as the technical liaison between Genetec and customers.· Organize product and feature requirements based on customer feedback and assist in development.· Provide technical consultations regarding strategic planning, best practices, upgrades, and concerns.· Offer flexible technical consulting for software implementation, integration, training, and change requests.Application Qualifications· Graduated from a technical school or possess a Bachelor's degree in Computer Science, Computer Engineering, Electronic Engineering, or a related field.· Initial experience in similar roles (support, IT, networking, etc.).· Strong analytical and troubleshooting skills related to hardware and software.· Ability to act flexibly and proactively while managing multiple tasks and priorities.· Experience in customer relations, technical support, or project management.· Willingness to learn new technologies and grow with software evolution.· Ability to work independently while valuing teamwork.· Experience in physical security (video surveillance, access control systems).· CCNA certification is a plus.· Proficient in English communication (both verbal and written).· Must possess a valid driver's license and passport, with the ability to travel up to 35%.Technical Skills· Knowledge of Windows OS (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.) and troubleshooting skills.· Advanced understanding of networking and IP protocols.· Experience in configuring and troubleshooting network devices such as switches and routers.· Operational experience with IP-based video security systems (CCTV) or access control.· Experience using SQL databases.· Understanding of TCP/IP/UDP protocol stacks.· Knowledge of network storage (SAN, NAS, iSCSI) principles and best practices.· Basic understanding of server virtualization.Preferred Skills and Experience· Previous experience in a similar technical support role.

Assurity Trusted Solutions (ATS) is dedicated to providing secure and trustworthy digital identity solutions as a proud subsidiary of the Government Technology Agency (GovTech). Our mission is to emerge as the foremost Source of Trust in the digital ecosystem, enhancing security and high assurance in the utilization of digital services.Role Overview:In the capacity of a Technical Product Manager (TPM), you will be responsible for one or more digital products within the Port, Shipping, or Corporate sectors. You will oversee product outcomes throughout the entirety of the product lifecycle, from defining problems and planning roadmaps to delivery, adoption, operations, and ongoing improvement.This role emphasizes product ownership rather than project coordination. You will make strategic product and technical decisions while collaborating closely with business owners, users, engineers, architects, infrastructure teams, and vendors.For senior-level hires, this role will encompass broader product areas, mentorship of fellow product managers, and the development of product practices across the Digital Enterprise.Key Responsibilities:Articulate product vision, outcomes, and roadmaps that align with business objectives and industry trends.Engage with internal users and external industry stakeholders to identify challenges and set priorities.Convert needs into precise functional and technical requirements as well as acceptance criteria.Prioritize the product backlog based on value, risks, and technical limitations.Facilitate iterative delivery and releases alongside engineering teams and vendors.Manage products post-launch, focusing on user adoption, stability, and continuous enhancement.Conduct issue analysis, drive root cause investigations, and prioritize improvements.Technical & Architecture Responsibilities:Provide exceptional technical product leadership, including the evaluation of solution options and trade-offs.When necessary, serve as the product’s solution architect, defining high-level architecture, integration strategies, data flows, and non-functional requirements.Collaborate closely with dedicated architects to ensure coherent technical decisions.Role Clarity:Responsible for product outcomes, not merely delivery activities.This is not a traditional project management role.May undertake architectural responsibilities based on product complexity and team structure.Does not replace engineering teams but ensures that technical decisions align with product objectives.Includes accountability after the product goes live.Requirements:Technical Product ManagerMinimum of 3 years’ experience in product management, digital solution ownership, business analysis, or related fields.Strong technical background (architecture, APIs, etc.) with proficiency in agile methodologies.

Join our dynamic team at Accion Labs as a Technical Analyst specializing in SAS. In this vital role, you will leverage your analytical skills to support data-driven decision-making processes, enhance operational efficiencies, and contribute to innovative solutions that drive our client's success.

As a Technical Service Representative at Veolia Environnement S.A., you will play a crucial role in delivering exceptional service and support to our clients. Your expertise will be essential in ensuring our operations run smoothly and efficiently, contributing to our mission of providing innovative solutions for environmental sustainability.

We are seeking a proficient Technical Analyst with expertise in VB and VBA to join our dynamic team. In this role, you will be instrumental in analyzing technical requirements, designing solutions, and implementing systems that enhance operational efficiency.Your problem-solving skills and attention to detail will be crucial as you work on a variety of projects that drive our technological advancements.

KnowBe4 is a provider of Human Risk Management solutions, working with more than 70,000 organizations worldwide. Based in Singapore, the company has over 15 years of experience helping businesses protect their workforce and AI systems. Since 2016, KnowBe4 has included AI in its security offerings, aiming to set industry standards. Its HRM+ solution brings together risk intelligence, technical safeguards, and customized training to help organizations strengthen security culture and address human risk. This approach also supports defenses against deepfakes and new threats driven by AI. KnowBe4 emphasizes both cybersecurity and environmental responsibility, viewing resilience as the protection of people, data, and the planet.

Job Title: CFIT Technical SpecialistLocation: SingaporeDepartment: Information Technology – Customer Facing IT Integration / Electronic Shipping SolutionsRole OverviewThe CFIT Technical Specialist is essential in facilitating the adoption of DHL's Electronic Shipping Solutions among customers.This position offers hands-on technical assistance, troubleshooting, and comprehensive support—both onsite and remotely.You will serve as the primary helpdesk and technical escalation contact for customer-facing IT issues, ensuring seamless implementation, configuration, and ongoing utilization of DHL’s eShipping solutions.Key ResponsibilitiesCustomer Support & HelpdeskDeliver first-line and advanced technical support for DHL Electronic Shipping Solutions via various communication channels including phone, email, remote tools, and onsite visits.Diagnose customer issues related to system installation, configuration, connectivity, label printing formats, and version compatibility.Act as a technical escalation point for complex issues from the Customer Facing IT Helpdesk.Collaborate closely with customers and internal teams to resolve technical challenges swiftly and professionally.Customer Onboarding & ImplementationAssist customers throughout the setup and onboarding process for DHL eShipping tools and system integrations.Provide solution demonstrations or joint presentations with commercial teams to emphasize business advantages and technical capabilities.Solution Deployment & MaintenanceOversee and support the deployment, upgrading, and migration of DHL Electronic Shipping Solutions for customers.Ensure compliance of solutions with DHL IT standards and configuration requirements, including version control and labeling formats.Engage in initiatives, improvements, and activities related to DHL’s eShipping technologies.

Join us as we expand our operations globally, capitalizing on our remarkable success in the database market. With projections indicating that this sector will double in the coming years, TiDB stands out as a leading global disruptor with its innovative Database and Database as a Service offerings. TiDB is an open-source, cloud-native distributed SQL database designed for elastic scaling and real-time analytics. Organizations across diverse sectors including financial services, logistics, gaming, e-commerce, and software as a service have successfully integrated TiDB into their mission-critical applications. Our vibrant open-source community, boasting over 39,500 stars on GitHub, along with our groundbreaking products and inclusive culture, attracts passionate and dedicated individuals to our team. Explore TiDB careers and become part of our journey in driving innovation and growth.Responsibilities- Act as a trusted advisor and technical point of contact for assigned clients.- Cultivate and sustain strong relationships with key stakeholders by understanding their technical architectures, business objectives, and challenges.- Offer technical guidance, best practices, and solution recommendations to help clients maximize the value of TiDB products and services.- Collaborate with sales, service, and solutions architecture teams to ensure customer success and satisfaction, while proactively identifying opportunities for improvement, cost optimization, and performance enhancement within client environments.- Proactively identify and resolve technical challenges, serve as an escalation point for technical issues, and work with internal teams to ensure prompt resolution.- Conduct training sessions, workshops, and presentations for clients and internal stakeholders to enhance their understanding and adoption of TiDB products.- Keep abreast of the latest developments in TiDB products, roadmaps, features, and industry trends.