Technical Engineer

As a Technical Engineer at Adventus, you will be at the forefront of innovative solutions, driving the design and implementation of cutting-edge technology in our projects. Your expertise will be essential in troubleshooting, optimizing, and ensuring the seamless operation of our technical systems.

Join Wise as an Enterprise Technical Support Engineer and become a crucial part of our dynamic support team. In this role, you will leverage your technical expertise to assist our enterprise clients in navigating and optimizing their use of Wise's innovative financial solutions.Your responsibilities will include troubleshooting complex technical issues, providing outstanding customer service, and ensuring our clients achieve their desired outcomes. You will work closely with various teams to enhance product functionality and user experience.

Technical Support EngineerPosition OverviewAt Genetec, we leverage innovative software tools to diagnose and resolve complex technical challenges and service disruptions, significantly enhancing customer satisfaction. This position plays a crucial role in delivering prompt and accurate technical support based on a deep technical understanding of Genetec solutions.You will be responsible for various tasks, including onsite field support, in collaboration with the internal technical support team and R&D engineers.Main Responsibilities■ Technical Support Duties· Utilize software tools to diagnose and resolve technical issues.· Provide clear and concise technical explanations to customers.· Implement problem-solving based on established processes.· Swiftly escalate significant customer issues through appropriate channels.· Collaborate with other technical support personnel and R&D engineers to resolve issues.· Build and maintain trust with new and existing customers.· Acquire and maintain extensive knowledge of Genetec solutions.· Contribute to support process improvements and software enhancements.· Assist in creating technical documentation and knowledge base articles.· Properly record customer issues in ticketing systems and CRM tools.■ Field Support Duties· Install, audit, assess, maintain, and provide technical support for Genetec systems at client sites.· Conduct Proof of Concept (PoC), onsite technical support, system deployments, onboarding, training, audits, and assessments.· Act as the technical liaison between Genetec and customers.· Organize product and feature requirements based on customer feedback and assist in development.· Provide technical consultations regarding strategic planning, best practices, upgrades, and concerns.· Offer flexible technical consulting for software implementation, integration, training, and change requests.Application Qualifications· Graduated from a technical school or possess a Bachelor's degree in Computer Science, Computer Engineering, Electronic Engineering, or a related field.· Initial experience in similar roles (support, IT, networking, etc.).· Strong analytical and troubleshooting skills related to hardware and software.· Ability to act flexibly and proactively while managing multiple tasks and priorities.· Experience in customer relations, technical support, or project management.· Willingness to learn new technologies and grow with software evolution.· Ability to work independently while valuing teamwork.· Experience in physical security (video surveillance, access control systems).· CCNA certification is a plus.· Proficient in English communication (both verbal and written).· Must possess a valid driver's license and passport, with the ability to travel up to 35%.Technical Skills· Knowledge of Windows OS (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.) and troubleshooting skills.· Advanced understanding of networking and IP protocols.· Experience in configuring and troubleshooting network devices such as switches and routers.· Operational experience with IP-based video security systems (CCTV) or access control.· Experience using SQL databases.· Understanding of TCP/IP/UDP protocol stacks.· Knowledge of network storage (SAN, NAS, iSCSI) principles and best practices.· Basic understanding of server virtualization.Preferred Skills and Experience· Previous experience in a similar technical support role.

Overview We are looking for enthusiastic and approachable individuals with exceptional communication abilities, a drive to learn and leverage new technologies, and a proven history of delivering outstanding customer service. In this role, you will have the chance to work within diverse and demanding IT environments, rapidly enhancing your IT expertise and communication skills. Your Role As an Onsite Technical Support Engineer, you will be responsible for onsite implementations, troubleshooting technical challenges, collaborating closely with our Support and R&D teams, and providing prompt customer feedback and solutions. You will also maintain software applications and infrastructure, among other responsibilities. Key Responsibilities: Serve as the primary point of contact for project-specific customer technical inquiries, taking ownership of issues until resolved. Ensure customer satisfaction during project support and maintenance phases. Gather information and conduct in-depth analysis, diagnosis, and troubleshooting during onsite engagements. Maintain infrastructure, which includes OS and application patching, as well as implementing minor infrastructure changes. Collaborate closely with onsite support and remote R&D resources to resolve incidents in a timely manner. Engage and communicate effectively with technical representatives from both vendors and customers. Document procedures and solutions, such as maintenance guides and troubleshooting steps. Qualifications for Success: Experience in foundational infrastructure areas, including OS, Active Directory, SQL, IIS, certificates, and particularly Microsoft SharePoint. Preference for candidates with vendor-based software delivery experience. Strong analytical and troubleshooting abilities. Highly motivated team player, capable of functioning under pressure and tight timelines, committed to the digital transformation journey. Excellent interpersonal skills, resourceful, and proactive in taking ownership of tasks. Detail-oriented and organized, with the ability to work independently.

About AirshipAirship partners with top global brands, including Alaska Airlines, BBC, and The Home Depot, to enhance revenue growth and customer loyalty through outstanding cross-channel experiences. In today's landscape, brands must navigate the complexities of delivering cohesive customer interactions across numerous channels and devices such as apps, websites, email, SMS, and wallets.Our no-code, AI-driven platform is tailored for non-technical, growth-oriented teams, empowering them to craft, test, and coordinate hyper-personalized experiences effortlessly. With capabilities to enrich customer data and swiftly launch growth initiatives, Airship equips brands to facilitate meaningful interactions that boost conversions and nurture deeper customer relationships.We invite you to join us on our mission to develop products and provide services that engage millions of customers worldwide every day.For more information, visit www.airship.com, read our blog, or connect with us on LinkedIn.About the RoleAs the Lead Technical Support Engineer based in Singapore with the flexibility of remote work, you will be a seasoned technical leader tasked with establishing and cultivating Airship's first dedicated support presence in the APAC region. This hybrid role merges responsibilities of leading the Technical Support team with regional oversight. You will guide team members daily while being the primary technical escalation point for our APAC customers. Your role will involve resolving intricate customer support challenges while ensuring an exceptional support experience for our technically adept clientele. This position offers a unique opportunity to refine your leadership skills while building a team from the ground up in a vibrant and expanding market.About YouYou thrive in independent settings and excel at leading teams...

About Thunes Thunes operates a global payment network, connecting members to real-time money movement in over 130 countries and more than 80 currencies. With direct links to more than 7 billion mobile wallets and bank accounts, Thunes supports transactions through 350+ payment methods, including GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, and WeChat Pay. The company’s Smart Treasury Management Platform and compliance infrastructure help deliver speed, control, visibility, protection, and cost efficiency for international payments. Thunes works with major names in the gig economy, such as Uber and Deliveroo, as well as super-apps like Grab and WeChat, MTOs, fintechs, PSPs, and banks. Headquartered in Singapore, Thunes has offices in 14 cities worldwide, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, Atlanta, San Francisco, Sao Paulo, and Shanghai. More information is available at Thunes. Role Overview: Technical Support Engineer (Singapore) The Technical Support Engineer joins the Singapore office, reporting to the Technical Support Engineer Lead. This role is part of a team dedicated to maintaining the stability, performance, and integrity of Thunes’ global payment platform. Working at Thunes means operating on an international scale and collaborating with well-known FinTech brands. The company is growing rapidly and has a direct impact on financial services in both developed and emerging markets. What You Will Do Serve as an escalation point for L1 and NOC teams, handling complex technical investigations. Resolve high-impact operational issues affecting partners and internal systems. Apply analytical reasoning and hands-on debugging to troubleshoot problems across application, infrastructure, and data layers. Work closely with Engineering, Product, and Infrastructure teams to address incidents and strengthen operational capabilities. Team and Impact The Technical Operations team ensures the reliability and performance of the platform. This position involves proactive problem solving, in-depth analysis, and collaboration across multiple technical domains. The work goes beyond reactive support and plays a key role in improving overall system operations.

Company OverviewAt Coupang, we are committed to astonishing our customers. We strive to create an experience that makes them wonder, 'How did we ever live without Coupang?' Driven by our passion for simplifying shopping, dining, and living, we have become a transformative force in the multi-billion-dollar e-commerce sector. Our rapid growth has established us as a leading and trusted player in the South Korean market.We combine the excitement of a startup with the stability of a large global public enterprise, empowering us to innovate and deliver new services at an impressive pace. Our entrepreneurial spirit fosters opportunities for driving initiatives and embracing innovation. Here at Coupang, you will witness personal, team, and company growth every day.Our mission is to redefine the future of commerce. We continuously push the envelope of possibility to tackle challenges and challenge conventional tradeoffs. Join us to craft an extraordinary experience in this dynamic, high-tech, and hyper-connected world. About the TeamOur eCommerce Engineering team is dedicated to transforming the shopping experience for our customers, inspiring them to say, 'How did I ever live without Coupang?' Comprising a diverse group of talented engineers, our team is rapidly evolving to establish a world-class eCommerce platform in our target markets.The eCommerce Engineering division is responsible for Coupang's core eCommerce services and continuously invests in new business services like Coupang Eats and Coupang Fresh to delight our customers. We aim to create a world-class eCommerce platform by prioritizing reliable and seamless shopping experiences through a highly effective engineering team, guided by our core values: Customer Focus, Ownership, and Collaboration. Position OverviewAs a Senior Technical Program Manager, you will be the key driving force behind one of Coupang's largest tech divisions – eCommerce Engineering. This role encompasses overseeing operations across Coupang, Coupang Eats, and other confidential business ventures. You will define, refine, and enhance operational excellence within a large organization.Lead Coupang’s strategic projects and technical initiatives that have a direct or indirect impact on millions of customers.Assume end-to-end responsibility, from diagnostics and strategy development to execution and implementation.

Join Databricks as a Senior Technical Solutions Engineer focused on our Platform in the Greater China region. In this pivotal role, you will leverage your deep technical expertise and innovative mindset to provide exceptional solutions that empower our clients. Collaborate with a dynamic team to drive the success of our cutting-edge products and ensure customer satisfaction.

About AirwallexAirwallex is a pioneering unified payments and financial platform designed for global businesses. Our innovative infrastructure and software empower over 200,000 companies worldwide—including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN—with fully integrated solutions for managing business accounts, payments, spend management, treasury services, and embedded finance on a global scale.Founded in Melbourne, our team comprises over 2,000 of the brightest minds in technology, spread across 26 offices globally. With a valuation of US$8 billion and support from top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of creating the future of global payments and financial services. If you're ready to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek builders with a founder's mindset who are eager to create real impact, accelerate their learning journey, and embrace true ownership. You will bring strong expertise related to your role, exceptional critical thinking skills, and a passion for our mission and operating principles. We appreciate those who move swiftly with sound judgment, explore deeply with genuine curiosity, and make decisions based on first principles, striking a balance between speed and thoroughness.Collaboration and humility are key; you will transform ideas from concept to product and ensure that tasks are completed comprehensively. Leveraging AI, you will work smarter to solve problems efficiently. Here, you will tackle complex, high-visibility challenges alongside exceptional colleagues and advance your career as we shape the future of global banking. If this resonates with you, let's build what’s next together.Who We AreAirwallex is a tech-driven company redefining how businesses operate on a global scale. Our advanced financial infrastructure provides a modern technology stack that allows companies to function internationally without the burdens of the outdated global financial system.Businesses leverage Airwallex as their comprehensive global financial services platform. Whether facilitating payments from customers locally or internationally, Airwallex streamlines operations, saving companies time and resources by offering real-time, reliable, and cost-effective financial solutions. Our web and API services cater to businesses of all sizes, from startups to large enterprises.

Join aumovio as a Principal or Senior Engineer specializing in New Product Introduction (NPI) for Integrated Circuit (IC) Assembly within our Technical Operations Management team. In this pivotal role, you will be responsible for leading the development and implementation of innovative assembly processes, ensuring efficiency and quality in our manufacturing operations.

About AirwallexAirwallex is a pioneering platform in the payments and financial services space, uniquely designed to support global businesses. Our innovative blend of proprietary infrastructure and robust software enables over 200,000 companies around the world—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—to seamlessly manage their financial operations, from business accounts and payments to spend management and treasury solutions.Founded in Melbourne and now boasting a diverse team of over 2,000 talented professionals across 26 global offices, Airwallex is valued at US$8 billion. With backing from prominent investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, we are at the forefront of revolutionizing the global payments landscape. If you are ready to embark on one of the most ambitious journeys of your career, we invite you to join us.

About the RoleAre you a professional with a background in Mechanical, Electrical, or Mechatronics engineering? If you thrive in structured environments and are driven by a passion for enhancing processes, this position is perfect for you. Join us in a robotics and automation-centered workplace where technical expertise meets operational excellence.In this multifaceted role, you will leverage your technical skills to support structured training initiatives for our technical teams while enhancing operational efficiency through data management and continuous improvement strategies.If you're dedicated to creating structured frameworks, optimizing processes, and empowering teams through systematic training, this position offers a valuable opportunity to make a significant impact.Note: Preference will be given to candidates with valid work authorization in Singapore.Key ResponsibilitiesTechnical Training & Capability Development- Assist in the design and delivery of comprehensive training programs including onboarding, certification, and skills enhancement.- Develop training materials, guidelines, and evaluation criteria.- Ensure uniform and effective training delivery across teams.- Collect feedback and contribute to the ongoing improvement of training effectiveness.Operations Analysis & Performance Monitoring- Create and manage dashboards utilizing internal systems and data sources.- Track key performance indicators such as turnaround times, completion rates, and productivity metrics.- Analyze performance data to identify trends and areas for enhancement.Process Improvement & Optimization- Identify workflow gaps and assist in implementing solutions.- Participate in continuous improvement initiatives aimed at boosting efficiency and consistency.- Employ structured methodologies to achieve superior operational outcomes.Why Join Us?- Take advantage of the chance to apply your technical knowledge within a broader operational and training context.- Gain experience in a structured environment that prioritizes efficiency and consistency.- This role uniquely combines technical insight with process and team development.

Who is Sonar?At Sonar, we strive to eliminate code quality and security vulnerabilities before they impact production environments. We enhance developers' productivity by leveraging AI-driven tools, creating efficient workflows, and ensuring that all code—from internal teams to generative AI and external sources—is analyzed for security and maintainability. Our solutions are deeply rooted in the open-source community and support over 30 programming languages, frameworks, and infrastructure technologies.With over 7 million developers and 400,000 organizations—including prominent names like the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile—relying on our technology, we are committed to excellence.Our culture emphasizes the development of outstanding products through exceptional internal collaboration and a supportive environment. We are dedicated to our users, our community, and each other, maintaining high standards of accountability, positivity, empathy, and passion in our work.We approach our decisions with clarity and urgency, fostering a strong sense of teamwork in pursuit of our collective goals. CODE is not just an acronym for us; it embodies our operational philosophy.Join Sonar to work alongside a talented and driven team, dedicated to empowering developers to build better software, faster. We continuously improve code quality and security while minimizing developer toil, allowing them to focus on what they love most.Our dynamic culture encompasses a global workforce and hub offices located in the USA, Switzerland, the UK, Singapore, and Germany.

Thoughtworks Singapore is actively seeking candidates who possess the right to work in Singapore, specifically Singapore Citizens and Permanent Residents.As a Technical Principal at Thoughtworks, you will have the opportunity to wear multiple hats. Depending on client needs, you may serve as a technical advisor to senior executives, oversee and guide solution architecture for significant technical projects, or engage directly in hands-on technical implementation with our delivery teams.Your role will also involve providing both strategic and tactical leadership on accounts, cementing your status as a trusted advisor through impactful client interactions. By fostering high-performing teams, you will drive engagement and deliver exceptional value to our clients, contributing to the expansion and success of our dynamic business. Ultimately, the health of our accounts will reflect the capabilities and efficiencies you nurture.Key ResponsibilitiesChampion the adoption of best practices, including clean and reusable code through TDD, pair programming, and design patterns, showcasing Thoughtworks' technical excellence and leadership.Provide architecture and advisory services, adjusting constraints and leading enterprise-wide technical initiatives.Drive the adoption of AI-first software delivery (AIFSD) across accounts, demonstrating a thorough understanding of AI's potential to enhance client and team outcomes.Build and maintain essential relationships with clients, acting as a trusted technical advisor and staying informed on market trends affecting them.Identify opportunities for improvement and lead systemic change within organizations.Implement and operate within an enterprise architecture framework (e.g., TOGAF) to manage governance, resilience, performance, and security.Articulate the value of our delivery in relation to client goals and initiatives.Translate complex technical decisions into clear business value, guiding teams with structured, actionable steps.Ensure high performance of Thoughtworks teams on accounts while proactively managing client risk.Cultivate...

Join our dynamic software engineering team as an OutSystems Technical Lead, where your expertise will play a pivotal role in enhancing our applications. In this position, you will architect and develop scalable solutions utilizing the OutSystems low-code platform, ensuring they align with both business objectives and technical specifications. Your key duties will include leading a development team, managing integrations, and ensuring adherence to high coding standards and best practices. You will also provide mentorship to your team, tackle complex technical issues, and oversee the delivery of secure, high-performance applications. Collaboration with stakeholders and cross-functional teams will be essential to meet our organizational goals. Additionally, you will keep abreast of the latest advancements in the OutSystems platform to maximize its value for the enterprise. This role requires a solid technical foundation, complemented by strong leadership capabilities.

Join our dynamic team as a Technical Officer at Beumer Group, where you'll play a pivotal role in delivering cutting-edge solutions to our clients. This position offers the opportunity to work with industry leaders and contribute to exciting projects that make a real impact.

Technical Services & Support:Innovate and implement methods for preparing cured samples and sample blocks to provide robust technical support to the sales team and admixture business.Actively participate in delivering technical support, including conducting product training and demonstrations for the sales team, applicators, and end-users.Serve as a technical service provider to address customer complaints, conduct site visits, follow up, and prepare detailed investigation reports.Perform site visits to ensure systems are executed correctly and meet customer expectations.Foster positive working relationships with applicator customers, conduct quality assessments, and evaluate competence through practical assessments.Offer expert technical support to the sales team and customers throughout the pre- and post-sales processes.Product Application & Development:Assist in product development and production optimization initiatives to align with business objectives.Provide technical guidance and assistance to customers regarding product applications and troubleshooting, collaborating with sales personnel and conducting lab tests to enhance customer product knowledge.Responsible for the precise preparation of samples in accordance with product formulations for laboratory evaluations and customer requests.Deliver technical advice related to admixture products to internal staff, aiming to elevate the organization’s technical competencies.Additional Responsibilities:Maintain comprehensive records of all in-house and external test data to ensure traceability of critical information. Analyze test results, report findings, and propose recommendations for improvements as necessary.Ensure adherence to safety practices at all times.Maintain cleanliness and proper upkeep of lab tools and equipment after each use, ensuring the laboratory is tidy following testing activities.Manage the revalidation of expiring admixture products.Communicate with independent laboratories and external parties regarding testing for all company products.

Join a prestigious multinational aerospace technology and engineering group as a Technical Team Lead. In this pivotal role, you will lead a talented team of Software Engineers, guiding them through the complete software development lifecycle—from initial analysis to final deployment. Your leadership will ensure that project plans are adhered to, code quality is maintained, and technical support is provided to customers. Staying at the forefront of emerging technologies and industry best practices is paramount to achieving success in this role.Key Responsibilities: Leading Software Engineering Teams: Drive the entire software development lifecycle. Enhance existing programs by identifying and implementing modifications. Integrate software components into cohesive systems. Formulate software verification plans and quality assurance procedures. Document operational procedures and ensure software functionality. Deploy applications and assess user feedback. Adhere to project plans and timelines. Maintain and refine existing codebases, while conducting peer reviews of code changes. Explore and adopt new technologies as appropriate. Provide in-depth technical assistance to customers. Respond to customer support requests within established SLAs. Diagnose and resolve issues, crafting solutions that meet customer needs. Conduct impact analyses and coordinate implementation. Monitor system performance and drive improvements. Perform routine maintenance tasks. Deliver exceptional customer service that exceeds expectations. Proactively communicate with customers, ensuring satisfaction with support services. Continuous Learning: Regularly update your technical knowledge and skills through courses, reading, and exploring new applications. Collaboration and System Improvement: Work collaboratively with team members and Solution Architects. Troubleshoot and upgrade existing systems. Maintain system performance by addressing software defects. Enhance system quality by recognizing patterns and developing standard operating procedures. Identify improvement opportunities for applications and recommend implementations. Assist with pre-sales activities and tender proposals.

About AirwallexAirwallex is a revolutionary unified payments and financial platform designed for global enterprises. Our proprietary infrastructure and software empower over 200,000 businesses globally—including renowned companies like Brex, Rippling, Navan, Qantas, and SHEIN—by providing fully integrated solutions for managing business accounts, payments, spend management, treasury, and embedded finance at a global scale.Founded in Melbourne, our diverse team comprises over 2,000 innovative professionals across 26 offices worldwide. With a valuation of US$8 billion and backing from industry-leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of developing the future of global payments and financial services. If you are ready to engage in the most ambitious work of your career, we invite you to join us.

Role overview fuku is looking for a Sales Engineer to join the team in Singapore. This position blends technical expertise with client-facing communication. The Sales Engineer collaborates with customers to understand their needs and explains how fuku’s products can meet those requirements. What you will do Work directly with clients to identify both business and technical needs Present technical details in a way that is clear for technical and non-technical audiences Guide and support customers throughout the sales process Respond to questions and provide solutions to help ensure customer satisfaction Requirements Skill in explaining complex technical topics in simple terms Ability to build strong relationships with clients Comfort working with internal teams as well as external customers