Tech Leader (IT Operations Center)

Join us as a Tech Leader in our IT Operations Center, where you will play a crucial role in providing infrastructure support and enhancing end-user computing experiences.Key Responsibilities:Provide exceptional support to VIP users.Deliver onsite assistance as needed.Oversee governance related to administrator and user accounts, including access control.Manage infrastructure support, including Microsoft Azure, M365, TrendMicro, Druva, HPE servers, VMWare, Cisco routers and switches, and firewalls.Develop new OS images using MDT and perform bi-monthly updates.Conduct bi-monthly application/software version maintenance as necessary.Coordinate with vendors regarding security and policy deviations.Perform monthly server patching and maintenance.

Join our dynamic team as a Data Center IT Operator at NCS, where you will play a crucial role in ensuring the smooth operation of our data center facilities. Your responsibilities will include monitoring and maintaining data center infrastructure, troubleshooting hardware and software issues, and providing technical support to ensure optimal performance.

Join our dynamic team at NCS as a Data Center IT Operator!If you are passionate about exceeding expectations, striving for excellence, and seamlessly integrating people with technology, we want to hear from you!Your responsibilities will include:Providing 24/7 operational support for Data Center (DC) activities during shifts.Managing the IT equipment hardware inventory within individual racks at the Data Center.Overseeing on-site activities such as site preparations, network cabling, electrical wiring, air-conditioning, power supply testing (including generators), and system maintenance.Coordinating preventive maintenance for downstream infrastructure, including UPS systems, water detection systems, fire suppression systems, PDUs, CCTV, and access control systems.Operating the Electronic Visitation Management System, ensuring timely and accurate updates for authorizations and access requests.Providing Remote Hand Support, including media management, visual inspections, rebooting devices, physical connections/disconnections of HDDs, network cable connectivity tests, and fiber SFP insertions.Handling media with integrity to ensure data security and usability for future use, including off-site storage.Monitoring Data Center facilities for optimal performance, including UPS, power, temperature control, humidity, and water detection sensors.Monitoring IT systems and network infrastructure for incidents.Escalating incidents as necessary, ensuring timely responses and appropriate resolution based on criticality and Service Level Agreements (SLAs).Managing escalations of high-impact system failures, tracking incidents until resolution.

Overview We invite skilled and dedicated individuals to join our team as Data Center Operations Shift Technicians. In this critical role, you will be responsible for supporting daily operations in our data center. You will work on a 12-hour rotating shift schedule to ensure optimal functionality, manage incidents efficiently, and uphold the high availability of our data center facilities and systems.Responsibilities Execute daily operational tasks, including ticket management, infrastructure monitoring, and remote hands assistance. Analyze and resolve incidents, escalating any complex issues to internal teams or vendors when necessary. Perform regular health checks and document any anomalies in data center facilities, IT, and network systems. Assist with equipment setup and relocation tasks, including rack stacking, intra-rack cabling, power cycling, and related activities. Supervise and escort vendors, contractors, and customers during their visits, deliveries, and installations. Carry out planned and on-the-fly maintenance activities in alignment with established SOPs/MOPs. Maintain detailed documentation of operational activities, update SOPs/EOPs, and ensure effective shift handover reporting. Engage in competency assessments, audits, and operational reviews. Adhere to safety protocols, PPE requirements, and the company code of conduct. Qualifications A minimum of ITE or Polytechnic Diploma in Engineering or a related field. 1 to 2 years of relevant experience in a Data Center environment. Proficiency with ticketing tools, monitoring systems, and incident escalation processes. Hands-on experience with cabling, power cycling, hot swapping, tape management, and basic server/network troubleshooting. Excellent verbal and written communication skills in English. Willingness to commit to 12-hour rotating shifts (day/night) and be available for standby as needed.

We are seeking a highly skilled Transactions Filtering Technical Leader to join our team at Accion Labs. In this pivotal role, you will spearhead the development and implementation of advanced filtering solutions that enhance transaction integrity and security. You will work closely with cross-functional teams to design robust systems that meet regulatory and business requirements.Your expertise will drive the optimization of filtering mechanisms, ensuring compliance and efficiency in transaction processing. This is an exciting opportunity to lead innovative projects in a dynamic environment.

Join our dynamic team at Accion Labs as a Data Center Facilities Management Engineer. In this role, you will be instrumental in ensuring the operational efficiency and reliability of our data center infrastructure. Your expertise will be crucial in maintaining optimal performance, troubleshooting issues, and implementing robust solutions.

Moomoo is not just an investment and trading platform; we are a dynamic leader in the wealth-tech industry, dedicated to revolutionizing the investing experience. Established in 2018, we have swiftly grown our presence in regions including Singapore, Australia, Japan, Canada, and Malaysia, currently serving over 28 million users globally.In Singapore, Moomoo Financial Singapore Pte. Ltd. operates under the auspices of the Monetary Authority of Singapore (Licence No. CMS101000). In 2022, we proudly became the first digital brokerage to achieve all five memberships within the SGX Group across both securities and derivatives markets, showcasing our commitment to innovation and excellence.Our core mission is to democratize investing and provide individuals with the tools needed to make informed, data-driven financial decisions. We strive to level the playing field by offering powerful resources, real-time insights, and user-friendly technology designed to empower investors at every phase of their journey.By joining Moomoo, you will be part of a purpose-driven team committed to reshaping the landscape of investing and making wealth-building opportunities accessible, informed, and inspiring. If you are passionate about impacting the convergence of finance and technology, now is the perfect time to join us.Position: FX & Crypto Operations Senior Specialist / ManagerWe are looking for an energetic and detail-oriented FX & Crypto Operations expert to oversee daily trading activities related to foreign exchange (FX), FX conversions, digital assets, and multi-asset trading systems.This role will concentrate on FX trading and conversion operations, which include trade monitoring, liquidity connectivity, reconciliation, settlement, and managing operational risks. Additionally, you will support crypto trading operations and settlement processes.The ideal candidate should have a robust technical background and experience with trading infrastructure, particularly liquidity aggregation platforms like OneZero Hub or comparable systems.Beyond operational duties, you will also engage in project coordination and product initiatives aimed at enhancing the firm’s FX and digital asset trading capabilities.

At DECATHLON, our mission is clear: "To unite people through sports and enhance well-being for everyone." This commitment reflects our evolution from a conventional retailer to a global, sustainable sports brand dedicated to providing the benefits of physical, emotional, and social well-being through sports to individuals around the globe. Guided by our core values of Vitality, Generosity, Responsibility, and Authenticity, we engage over 100,000 passionate teammates worldwide, ensuring that sport is accessible to all, regardless of ability or physical condition.About the RoleWe are on a journey to establish Decathlon as the premier digital sports platform. Our goal is to offer our customers a seamless experience enriched with local sports-centric interactions while securely integrating third-party services.We are seeking a Cybersecurity Leader for Decathlon Singapore. In this pivotal role within the Digital team, you will be responsible for executing the company's security policies, evaluating application vulnerabilities, and supporting staff to ensure the security of applications and related data. Your efforts will focus on the foundational principles of availability, integrity, confidentiality, and traceability.You will report directly to the Chief Digital Officer and serve as a crucial link between local operations and our global Cybersecurity Community.Key Responsibilities1. Risk Identification and Security Policy DevelopmentConduct risk analyses to support various projectsCreate and maintain a comprehensive risk mapSelect and endorse appropriate technical measuresPerform audits and checks, often collaborating with external service providersLead the information security risk committee and advocate against Shadow IT by identifying and regularizing unauthorized local tools aligned with group initiatives2. Implementation and Monitoring of Security ActionsEnsure adherence to security norms and standards while enhancing scores on global KPI dashboardsLead the Incident Response and Disaster Recovery Plan (DRP) for your areaManage remediation plans effectivelyInvestigate incident causes and enhance security measuresRegularly test security protocols to identify weaknessesPromote continuous security improvement in collaboration with developers and product managers3. Communication and Training on Security StandardsDrive the security culture through an engaging security awareness programEncourage a DevSecOps approach by working closely with development teams

About Us:xcellink is seeking dedicated and skilled individuals to join our team as Data Center Support Specialists. In this pivotal role, you will utilize your knowledge and skills to protect information systems and facilitate secure operational practices.Key Responsibilities:Colocation Room Control: Conduct regular inspections of the colocation area based on a scheduled timetable. Document the status of essential zones and react promptly to any anomalies by notifying the relevant personnel.Guided Access: Assist visitors lacking Personal ID cards by providing appropriate guidance and directions.Monitoring System Management: Quickly respond to alerts generated by the customer device monitoring system, taking necessary actions to resolve the issues.Data Center Entry/Exit Management: Oversee entry requests by reviewing applications from internal staff or customers to ensure compliance with access protocols.Shipping Management: Receive and verify shipping requests, properly store and label parcels for future reference, and coordinate with delivery services for parcel dispatch.Receiving Management: Process incoming applications, confirm schedules as required, receive packages from shipping services, store them appropriately, and distribute them to customers.Common Facility Management: Efficiently manage and organize usage schedules to ensure seamless operations and optimal resource utilization.Rental Item Management: Perform nightly inspections to ensure all rental items, such as tools and monitors, are accounted for and in good condition, requesting repairs or cleaning as necessary.Carry-in/Out Management: Oversee the process of handling carry-in/out requests, ensuring scheduling and documentation are accurately maintained.Remote Hands Services: Provide basic remote assistance by responding to customer requests via phone or email, ensuring all preconditions are met before executing tasks, and keeping detailed logs for billing purposes.Customer Notifications: Regularly inform customers about important updates and changes.

As a Manager of Data Centre & Cloud Operations, you will take charge of the design, execution, and upkeep of the infrastructure supporting our data center operations. This role requires an in-depth knowledge of data center systems encompassing hardware, networking, cooling, power, and security. You will also possess strong leadership capabilities to manage teams, streamline processes, and uphold the facility's operational excellence.Key Responsibilities:Infrastructure Management:Oversee the management and maintenance of both physical and virtual infrastructures, including servers, storage, network devices, and power and cooling systems.Ensure the data center infrastructure remains secure, reliable, scalable, and aligned with the organization’s business and operational requirements.Plan, implement, and upgrade infrastructure to satisfy performance and capacity expectations.Team Leadership and Collaboration:Lead, supervise, and collaborate with other departments, such as IT, network operations, security, and facilities, to ensure seamless data center operations.Establish and uphold operational standards and best practices for data center personnel.Capacity Planning and Optimization:Monitor data center performance and capacity to forecast future infrastructure requirements and proactively tackle potential challenges.Formulate and execute strategies to optimize resource utilization within the data center, including space, power, cooling, and network bandwidth.Project Management:Direct the planning and execution of various infrastructure projects, including data center builds, expansions, and migrations.Oversee timelines, budgets, and resources to guarantee successful project outcomes.Track and report progress on significant milestones, ensuring projects remain on schedule and within budget.Security and Compliance:Ensure the data center adheres to industry standards and complies with applicable security, regulatory, and environmental regulations.Implement physical security measures and collaborate with security teams to safeguard data integrity and access controls.Develop disaster recovery and business continuity plans for data center operations.Troubleshooting and Incident Management:Lead troubleshooting initiatives and guarantee swift resolution of any infrastructure issues or outages.Develop and maintain incident response procedures to minimize downtime and meet recovery objectives.Conduct root cause analyses and continuous improvement processes for infrastructure incidents.Cost Management:Oversee the budget for data center infrastructure, identifying opportunities for cost-saving measures.

Join PERSOL, a premier human resources firm renowned for delivering innovative staffing solutions across diverse industries. With a robust footprint in the Asia-Pacific region, we are dedicated to bridging the gap between talented professionals and fulfilling career paths. Our unique recruitment strategy combines cutting-edge technology with industry insights, ensuring exceptional service for clients and candidates alike.Key Responsibilities:- Identify and engage top-tier tech talent through various sourcing channels, including job boards, social media, and networking events.- Conduct preliminary screenings and interviews to evaluate candidate qualifications and suitability for specific positions.- Collaborate closely with hiring managers to comprehend their staffing requirements and devise effective recruitment strategies.- Oversee the entire recruitment process from talent sourcing to offer negotiation and onboarding.- Maintain accurate and up-to-date candidate databases and recruitment records.- Offer guidance and support to candidates throughout the hiring process.- Keep abreast of industry trends and best practices in tech recruitment.- Build and nurture strong relationships with both candidates and clients.

Moomoo is not just a global investment and trading platform; we are a dynamic leader in the wealth-tech sector, dedicated to revolutionizing investment strategies. Established in 2018, we've swiftly extended our reach to Singapore, Australia, Japan, Canada, and Malaysia, empowering over 26 million users globally.In Singapore, Moomoo Financial Singapore Pte. Ltd. operates under the regulation of the Monetary Authority of Singapore (License No. CMS101000). In 2022, we proudly became the first digital brokerage to secure all five SGX Group memberships across securities and derivatives markets, underscoring our commitment to excellence and innovation.Our core mission is to democratize investing, making informed and data-driven financial decisions accessible to all. We aim to level the playing field by providing powerful tools, real-time insights, and user-friendly technology that empowers investors throughout their journey.Joining Moomoo means being part of a purpose-driven team that's not only reshaping the future of investing but also making wealth-building inclusive, informed, and inspiring. If you are passionate about creating impact at the intersection of finance and technology, now is the perfect time to join us.The Head of Dealing will lead and manage the firm's trading and execution operations. This pivotal role guarantees optimal execution, robust risk management, regulatory compliance, and operational efficiency across all trading activities. The successful applicant will provide strategic leadership, oversee dealer performance, nurture counterparty relationships, and advance investment and treasury goals.

About Us:As a Fortune 500 leader in global IT services, we harness technology to deliver mission-critical IT solutions that drive substantial business outcomes. We pride ourselves on being an Employer of Choice, committed to cultivating a workplace that values inclusion, belonging, and corporate responsibility within Singapore.Position Overview:We are seeking a dedicated Data Center Support Specialist to oversee various operations within our colocation facilities. This role requires a proactive approach to monitoring, access control, and logistics management to ensure seamless service delivery.Colocation Room Oversight: Conduct regular inspections of the colocation area, documenting conditions and promptly addressing any discrepancies.Visitor Management: Guide visitors without ID cards, ensuring they are assisted and directed appropriately.System Monitoring: Respond swiftly to alerts from the customer monitoring system, ensuring timely resolution of issues.Access Management: Review and manage entry applications from internal staff and customers, adhering to established access protocols.Shipping and Receiving: Handle shipment applications by verifying, registering, and managing packages while coordinating with delivery personnel.Common Facilities Management: Schedule and manage common facility usage to optimize resource allocation.Rental Item Oversight: Verify the condition and availability of rental items, ensuring necessary repairs or cleaning are carried out.Remote Hands Support: Provide basic remote assistance by handling customer requests and maintaining logs for billing purposes.

The Company:A prominent utilities enterprise is expanding its operations and is seeking a dedicated IT Support Officer to join their Data Center team.The Role:As an IT Support Officer, your responsibilities will include: Overseeing, controlling, and executing batch jobs according to production job plans as required. Monitoring file transfers between internal and external systems and scheduled batch jobs closely, responding to alerts promptly. Maintaining and updating the Standing Operating Procedures (SOP). Ensuring incidents are reported correctly and prioritized for timely resolution. Providing regular updates and ensuring proper follow-through until issues are resolved. Collaborating with the team on operational support for application systems projects, including batch job scheduling and automation, Operations Acceptance Testing, and application deployment to production. Reporting any security breaches and escalating emergencies to the supervisor without delay. Conducting proactive monitoring of critical systems and infrastructure services through a centralized IT Operations Management system. Escalating issues and following up with the necessary support teams as required. Addressing operational job failures and ensuring incident reports are closed by the SLA deadline. Performing any other duties as assigned.

About the Role Grab Holdings Inc. is looking for a Merchant Operations Intern in Singapore. This internship offers practical experience supporting merchant operations and working closely with the team on real projects. What You Will Do Assist with process improvements for merchant operations Analyze operational data and prepare findings Support efforts to strengthen relationships with merchants What You Will Gain Exposure to the daily workings of a large, growth-focused company Opportunities to build analytical and operational skills Experience collaborating with a team committed to innovation

Join Databricks as a FINS Sales Leader and play a pivotal role in shaping the future of data analytics in the financial services sector. You will lead a dynamic team, driving innovative solutions that empower our clients to harness the full potential of their data. Your expertise in sales strategy and deep understanding of financial services will be essential in establishing and nurturing client relationships.

About Us:Xcellink is a Fortune 500 global leader in IT services, harnessing technology to deliver mission-critical IT solutions that drive significant business outcomes. As an Employer of Choice, we are dedicated to cultivating a culture of inclusion, belonging, and corporate social responsibility in Singapore.Position Overview:We are seeking a diligent Data Center Support Specialist to join our team. The successful candidate will play a vital role in maintaining the operational integrity of our colocation facilities through a series of critical responsibilities:Colocation Room Oversight: Conduct regular patrols of the colocation area, documenting the condition of critical zones and reporting any anomalies.Visitor Management: Assist visitors without Personal ID cards, providing necessary guidance and directions.Alarm Response: Address alerts from our monitoring system promptly, taking appropriate action to resolve reported issues.Access Management: Review and manage entry applications to ensure compliance with access protocols.Shipping and Receiving: Oversee the management of shipping applications, including receipt and registration of parcels, checking delivery slips, and coordinating with delivery services.Facility Coordination: Effectively manage common facilities and rental items, ensuring their availability and proper condition.Remote Hands Support: Provide basic remote assistance as needed, maintain accurate operation logs, and manage run books for operational efficiency.

Turner Townsend is seeking a skilled Data Center Planner / Scheduler to join our dynamic team in Singapore. In this critical role, you will be responsible for the planning and scheduling of complex projects within our data center operations. You will collaborate with various stakeholders to ensure timely project execution and adherence to quality standards.

Suntec Real Estate Services Management Pte. Ltd. is seeking a dynamic and experienced Center Manager for our Commercial/Office sector in Singapore. The ideal candidate will possess exceptional interpersonal skills and a strong aptitude for leadership within our office operations team. Main Duties & ResponsibilitiesAs a pivotal member of the office Operations Team, you will lead the Office Tower Operations Team, fostering a collaborative environment. Your responsibilities will include:Team Leadership: Mentor and coach Executive and Property Officers on technical building skills and tenancy management processes.Dispute Resolution: Address disputes and claims from various stakeholders with effective incident management.Strata Management: Navigate the complexities of managing multi-strata owned properties, ensuring compliance with BMSMA and by-laws of the MCST. Maintenance and Operations:Develop and implement daily operations and maintenance strategies for office towers, ensuring all facilities are maintained to the highest standards.Oversee work allocation and lead the office team in daily and cyclical maintenance, guaranteeing a safe and pleasant environment for all stakeholders.Establish preventive maintenance programs to minimize downtime and maximize equipment lifespan. Safety and Compliance:Ensure adherence to local regulations, BMSMA, and MCST by-laws, maintaining exemplary health and safety standards.Conduct regular safety inspections to identify and mitigate potential hazards.Develop and implement efficient emergency response plans and procedures.Act as the Fire Safety Manager (FSM) for Towers, coordinating fire safety activities with internal and external stakeholders. Budget Management:Prepare and oversee the facilities budget, ensuring cost-effective resource utilization.Monitor expenses and negotiate contracts with vendors to ensure optimal value for the property.Identify and plan for capital expenditures and cyclical replacement works for building components.

About Us:Xcellink is a prestigious Fortune 500 IT Services Leader that leverages cutting-edge technology to deliver mission-critical IT solutions that drive significant business results. We pride ourselves on being an Employer of Choice, dedicated to nurturing a culture of inclusion, belonging, and corporate responsibility right here in Singapore.Your Role:Colocation Room Oversight: Conduct regular inspections of the colocation room as per a set schedule, documenting the condition of critical areas and addressing or reporting any discrepancies to the relevant personnel.Visitor Guidance: Assist visitors without Personal ID cards, ensuring they receive the necessary support and directions.Monitoring System Management: Respond swiftly to alerts from the customer device monitoring system, taking appropriate actions to resolve any issues.Data Center Access Management: Oversee entry applications by reviewing pre-entry requests from staff or clients to ensure compliance with access protocols.Shipping Coordination: Manage incoming and outgoing shipments by receiving, verifying, and registering shipping requests, storing and tagging parcels for future reference, and coordinating with delivery services.Receiving Oversight: Check and register incoming packages from shipping companies, ensuring proper storage and tagging for customer retrieval.Facility Management: Efficiently manage and schedule the use of common facilities to optimize resource utilization.Rental Item Oversight: Verify the presence and condition of rental items nightly, ensuring cleanliness and the request for repairs when necessary.Carry-in/Carry-out Management: Facilitate the process of checking and scheduling carry-in/out requests, ensuring proper documentation.Remote Support Services: Provide essential remote assistance by addressing customer requests via calls or emails, ensuring all conditions are fulfilled prior to performing operations, and maintaining logs for billing purposes.