Solutions Engineer - Project Services & Operational Excellence

The Solutions Engineer will spearhead the design, development, and execution of innovative service and solution offerings, ensuring their seamless incorporation into the overarching enterprise system requirements. This role demands a combination of creativity and analytical thinking, thriving in both technical and business spheres, with an emphasis on fostering innovation and technical excellence while aligning architectural solutions with strategic business objectives. Additionally, the Solutions Engineer will be instrumental in cultivating a robust partner and vendor ecosystem, collaborating with external stakeholders to co-create effective solutions for clients and tender opportunities. This position calls for strong leadership in identifying best practices and emerging technologies, along with mentoring junior staff.Key Responsibilities:Technical Leadership & Solution Design:Lead the design and implementation of comprehensive service solutions, encompassing both infrastructure and application-related components.Develop and deliver high-quality solutions tailored to address clients' specific business needs and technical challenges.Ensure alignment between business objectives and technological solutions, effectively translating business requirements into technical specifications.Partner Ecosystem Development:Consultation and Pre-Sales Oversight:Collaborate closely with customer success consultants and service delivery teams to grasp detailed technical requirements and contribute to solution design.Provide technical insights during the sales and business development processes, identifying opportunities, preparing proposals, and supporting sales initiatives.Create solution presentations, proposals, and proof-of-concept materials to demonstrate how the solutions meet client needs.Project Management and Delivery Oversight:Manage the entire project lifecycle from solution design to implementation, ensuring adherence to technical standards, timelines, and budgetary constraints.Align architectural deliverables (e.g., Statement of Work, designs, and schedules) with contractual obligations for clarity and agreement.Collaborate with Customer Success and Service Delivery teams to facilitate a smooth transition from solution design to execution and post-implementation support.Innovation and Technological Advancement:Stay abreast of technological advancements, industry trends, and market developments, recommending and leading the adoption of best practices and emerging technologies within the IT ecosystem.Propose and implement innovative solutions to address unique and complex technical challenges with long-term organizational impact.

Embark on a rewarding career with ASM, where innovative technology meets a collaborative culture.With over 55 years of pioneering advancements and over 4,500 diverse professionals from 70 nationalities, ASM plays a crucial role in cutting-edge trends like 5G, cloud computing, AI, and autonomous driving. We go beyond being just a tech company; we prioritize diversity, inclusion, and sustainability to create a positive global impact. Our tailored development programs are designed to support your growth, shaping your future and pushing the envelope of innovation.Mission of the RoleAs the Senior Lead of Operational Excellence, you will enhance ASM’s manufacturing and supply chain performance through transformative, data-driven process improvements and disciplined Lean capability building. You will spearhead high-impact initiatives that elevate efficiency, quality, speed, and operational maturity across our global network. By fostering a culture of continuous improvement through coaching, collaboration, and technical leadership, you will empower teams to achieve meaningful and sustainable change.

Company OverviewDVI Solutions has been at the forefront of audio-visual technology since 2002, delivering innovative solutions that enhance communication and collaboration for our clients. With operations spanning across multiple countries, including Japan, Thailand, Shanghai, Hong Kong, the Philippines, Vietnam, India, Malaysia, and Indonesia, we serve a diverse clientele ranging from corporations and government agencies to educational institutions and hospitality sectors. Position SummaryThe Regional Project Director will spearhead the management and execution of large-scale workplace technology projects throughout the Asia region. This pivotal role is focused on ensuring excellence in project delivery, financial oversight, stakeholder engagement, and alignment with strategic business goals. The successful candidate will possess extensive expertise in deploying workplace technology solutions, including audio-visual (AV), unified communications (UC), digital workplaces, smart office concepts, collaboration platforms, and infrastructure integration, alongside experience managing intricate regional project portfolios. Key ResponsibilitiesLeadership & GovernanceDirect and manage numerous simultaneous workplace technology projects across Asia.Establish robust project governance frameworks, methodologies, and standards of delivery.Guarantee project completion within stipulated timelines, scope, and budget.Deliver executive-level reports and updates to steering committees.Strategic Planning & ExecutionConvert business and client strategies into actionable regional project roadmaps.Align project objectives with organizational aspirations and client requirements.Encourage ongoing improvements in project delivery methodologies and tools.Financial & Commercial ManagementTake ownership of regional profit and loss (P&L) accountability for project delivery.Supervise budgeting, forecasting, cost control, and margin optimization.Manage change orders, contract negotiations, and risk mitigation strategies.Stakeholder & Client EngagementServe as the executive escalation point for regional clients.Cultivate and sustain relationships with C-level stakeholders, global workplace leaders, and IT directors.Collaborate with Sales, Pre-Sales, Engineering, and Operations teams to ensure seamless project execution.Risk & Compliance OversightIdentify, evaluate, and mitigate risks associated with project and regional delivery.Ensure adherence to local regulations, industry benchmarks, and corporate governance standards.Champion quality assurance and performance monitoring across all projects.Team Leadership & DevelopmentLead and inspire a high-performing project team, fostering a culture of excellence and continuous learning.

Join Grab Holdings Inc. as a Distinguished Engineer in Architecture & Engineering Excellence. In this pivotal role, you will lead innovative engineering initiatives, driving architectural excellence across our platforms. You will mentor engineers, set strategic technical directions, and influence the adoption of best practices within the organization.

Project EngineerCompany Overview:Established in 2002, DVI Solutions has emerged as a premier provider of audio-visual integration solutions, dedicated to enhancing communication and collaboration for clients globally. With a strong presence across multiple countries including Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia, and Indonesia, we are proud to serve a diverse portfolio of satisfied clients ranging from corporations and government agencies to educational institutions, retail outlets, and hospitality venues. Position Summary:We are on the lookout for motivated candidates based in India or Bangladesh who are enthusiastic about gaining international work exposure in Singapore. This is an exceptional chance for a proactive and technically adept Project Engineer to join our dynamic team in Singapore. The ideal candidate will possess hands-on experience in the AV sector, with a robust grasp of system design, implementation, and on-site project execution. In this capacity, you will collaborate closely with the project manager, technical team, and clients to ensure the successful execution of AV integration projects. Key Responsibilities: Assist in the planning, coordination, and execution of AV integration projects. Support project management with documentation, scheduling, and resource allocation. Interpret AV system drawings, signal flow diagrams, and schematics. Oversee on-site installation, configuration, and testing of AV systems including displays, audio systems, video conferencing, and control systems (e.g., Crestron, Extron, AMX). Conduct system troubleshooting, diagnostics, and commissioning. Engage with clients, consultants, vendors, and subcontractors throughout the project lifecycle. Ensure adherence to company standards and safety protocols during all project activities. Provide technical support and training for clients and end-users post-installation. Prepare and maintain comprehensive project documentation including reports, test results, and handover documents. Qualifications:Skills and Experience Required: Bachelor’s degree or diploma in Electronics, Electrical Engineering, or a related technical field. 2–4 years of relevant experience in the AV industry or a related field. Strong knowledge of AV systems integration, cable management, and equipment installation. Familiarity with AV technologies such as Crestron, Extron, AMX, Biamp, Shure, etc. Proficiency in reading and interpreting technical drawings and schematics. Hands-on experience with on-site project execution and coordination. Exceptional communication and problem-solving abilities. Capability to work independently and manage multiple tasks concurrently. Willingness to travel to client locations as necessary. DVI Solutions is an Equal Opportunity Employer.

Join the Airwallex Team as an Engineering Lead!At Airwallex, we pride ourselves on being the only unified payments and financial platform designed specifically for global businesses. With our innovative combination of proprietary technology and software, we empower over 200,000 businesses worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—to streamline their financial operations with fully integrated solutions for managing business accounts, payments, spend management, and treasury, all at a global scale.Founded in Melbourne, our talented team of over 2,000 professionals spans 26 offices globally. Valued at US$8 billion and supported by leading investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of building the future of global payments and financial solutions. If you're eager to take on ambitious challenges and make a significant impact in your career, we invite you to join us.What We Look ForWe seek builders with an entrepreneurial spirit who are eager to create real impact, learn rapidly, and take ownership of their work. You should possess strong expertise relevant to the role, coupled with critical thinking skills, and be motivated by our mission and operating principles. Your ability to move swiftly with sound judgment, coupled with a deep curiosity to explore, will help you make informed decisions based on first principles.Collaboration and humility are key; we value individuals who can transform innovative ideas into tangible products and ensure tasks are completed thoroughly. Utilizing AI to enhance efficiency and solve problems quickly is essential. Here, you will face complex, high-stakes issues alongside exceptional teammates while advancing your career in the realm of global banking. If this resonates with you, let’s innovate together.About the Ops Efficiency TeamThe Ops Efficiency team is dedicated to driving operational excellence by automating and optimizing internal processes for Airwallex. We create tools and systems that enhance user onboarding and registration approval, improve risk prediction and mitigation strategies, and leverage AI and automation to boost our internal operational efficiency.Your RoleAs the Engineering Lead for the Ops Efficiency team, you will be instrumental in developing and refining essential systems and tools aimed at improving user onboarding, automating manual operations, and enhancing risk detection capabilities. Collaborating closely with product, operations, and engineering teams, you will deliver impactful technical solutions at scale.

Assurity Trusted Solutions (ATS), a wholly owned subsidiary of the Government Technology Agency (GovTech), has established itself as a reliable partner in providing a diverse range of products and services. Over the past decade, ATS has successfully delivered infrastructure and operational services, authentication solutions, governance and assurance expertise, along with managed processes. In a rapidly evolving digital and cyber landscape, where trust and collaboration are paramount, ATS is committed to fostering beneficial business outcomes through strategic partnerships with GovTech, government entities, and commercial collaborators to mitigate cyber threats and enhance security frameworks.Key Responsibilities:Collaborate with Product Owners, internal engineering teams, and Product Principals to coordinate the operations of Digital Experience Management and ITSM tools.Educate and train ICT Support Engineers on the effective use of Digital Experience Management and ITSM tools.Partner with Product Owners to implement and oversee application observability in Digital Experience Management tools.Lead a team of Operations Engineers in managing change, release, incident, and problem management processes related to Digital Experience Management tools.Ensure timely resolution of requests and queries.Enhance Endpoint user experience through a data-driven strategy.Support Endpoint incident response and recovery efforts using a data-driven approach.Drive operational improvements by adopting monitoring, automation, scripting, and alerting tools.Document requirements and specifications to meet the needs of all Public Service agencies.

Assurity Trusted Solutions (ATS), a proud subsidiary of the Government Technology Agency (GovTech), has established itself as a trusted partner in delivering a holistic range of products and services over the past decade. Our offerings span infrastructure and operational services, authentication services, governance and assurance services, as well as managed processes. In today's ever-evolving digital and cyber landscape, where trust and collaboration are paramount, ATS is dedicated to fostering collaborative efforts with GovTech, government agencies, and commercial partners to effectively mitigate cyber risks and enhance security frameworks.Key Responsibilities:Design, implement, and maintain robust data pipelines and ETL processes to ingest, catalog, and normalize data, ensuring optimal data quality and accessibility.Develop and manage APIs for seamless data access, integration, and delivery to diverse stakeholders.Work closely with cross-functional teams to understand requirements and transform them into effective technical solutions.Structure and document data transformation processes to improve efficiency and sustainability.Lead data modeling initiatives to ensure that the data architecture aligns with business objectives and analytical projects.Configure and maintain a central data catalog or metadata repository such as DataZone or similar governance platforms.Implement data governance best practices while ensuring compliance with applicable regulations.Collaborate with Project Managers, Frontend Developers, UX Designers, and Data Analysts to create scalable, data-driven products.Assist data consumers in subscribing to and utilizing approved data products across various domains.Develop backend APIs and manage databases to support applications.Participate in an Agile environment that emphasizes Continuous Integration and Delivery.

As a wholly owned subsidiary of the Government Technology Agency (GovTech), Assurity Trusted Solutions (ATS) has established itself as a leading Trusted Partner over the past decade. We provide an extensive range of products and services, including infrastructure and operational services, governance and assurance services, along with managed processes. In today's fast-evolving digital and cyber landscape, where trust and collaboration are paramount, ATS is dedicated to fostering mutually advantageous business outcomes by working closely with GovTech, government agencies, and commercial partners to mitigate cyber risks and enhance security frameworks.We are seeking a skilled AI Engineer to develop agentic AI systems for various cybersecurity applications. This role integrates large language models (LLMs) with robust AI/ML foundations, including data pipelines, classical machine learning where applicable, thorough evaluations, and essential safety measures. The position is a direct contract with us until March 31, 2027, with the possibility of extension based on performance.Key Responsibilities:Design, develop, and deploy agentic AI functionalities such as planning/execution loops, tool utilization/function calling, and multi-step workflows aimed at security applications like vulnerability triage, assistive exploit reproduction, and incident-response support.Implement and strengthen retrieval-augmented generation (RAG) techniques, encompassing indexing, chunking, routing, re-ranking, feedback loops, and data governance tailored for sensitive environments.Establish evaluation and observability frameworks for LLM/agent workflows, including tracing, cost/latency/quality dashboards, and both offline and online evaluations to facilitate product enhancements.Develop safety measures and guardrails including content policies, schema/output validation, PII redaction, prompt-injection defenses, and controlled tool permissions, while monitoring these mechanisms in production environments.Utilize traditional machine learning techniques for tasks like classification, regression, and anomaly detection when advantageous; conduct A/B testing and error analysis to identify the optimal approach.Take ownership of productionization processes, including CI/CD for AI applications, containerization, scalable inference endpoints, vector/search infrastructure, and operational runbooks with established service-level objectives (SLOs) for reliability.Collaborate effectively with product and security teams to define challenges, produce concise design documentation, and rapidly iterate while adhering to security and privacy standards.Carry out other assigned tasks as necessary; responsibilities may evolve with the product requirements.

Join Assurity Trusted Solutions (ATS), a dedicated subsidiary of the Government Technology Agency (GovTech), where we are committed to delivering secure and reliable digital identity services. Our mission is to establish ourselves as the leading Source of Trust in the digital realm, enhancing trust and high assurance in digital services.We are on the lookout for an innovative Application Project Manager to become a vital part of our dynamic team, working closely with public agencies to drive impactful projects.Your Role:Collaborate with project managers, solutions architects, and infrastructure engineers to implement cutting-edge digital solutions tailored to meet business objectives. You will explore new ways to leverage digital technologies across multiple concurrent projects.Key Responsibilities:Oversee and coordinate multiple projects across teams, ensuring they progress efficiently and are completed on time.Manage procurement activities, including contract renewals and license management.Coordinate the preparation and execution of system security audits and vulnerability assessments.Facilitate collaboration between development and technology teams to ensure effective communication and alignment.Develop and maintain detailed project schedules, status updates, and reports, acting as the primary source of project information.Lead regular meetings to update senior leadership on project status, challenges, and milestones.Identify and address obstacles in project execution, proactively proposing solutions and guiding decision-making processes.Implement and optimize project management tools and processes to improve team efficiency and transparency.

Join Assurity Trusted Solutions (ATS), a subsidiary of the Government Technology Agency (GovTech), as we lead in the ever-evolving landscape of cybersecurity. With a decade of experience, we offer an extensive range of products and services, including infrastructure and operational services, authentication, governance, and assurance services, all aimed at fostering trust and collaboration in the digital world.We are seeking a Senior Cybersecurity Engineer specializing in Architecture and Solutioning. The ideal candidate will be well-versed in Network Security or Device/Endpoint Management and will be engaged in a contract capacity.Key Responsibilities: Act as the subject matter expert (SME) in Cybersecurity. Conduct thorough Threat Risk Assessments across applications, cloud infrastructure, and enterprise systems. Utilize structured methodologies (e.g., STRIDE) for Threat Modelling, integrating MITRE ATT&CK effectively. Lead and collaborate with multi-disciplinary teams to implement cyber security controls across various environments, including cloud and on-premises. Provide insights for configuring and improving security detection and response tools (e.g., SIEM, VA, NDR, XDR, EDR) for enhanced operational efficiency. Evaluate new technologies and validate their security through lab setups and proofs of concept (PoC). Draft and specify technical security clauses for project tenders. Analyze, document, and present security findings and recommendations to stakeholders. Work with governmental bodies to define security requirements and collaborate with industry partners to implement functional capabilities. Ensure compliance with secure software development lifecycle practices, maintaining high coding standards and delivering quality products. Qualifications: Minimum of 5 years of experience in the cybersecurity domain. Proven experience in managing, deploying, and maintaining security infrastructure. Ability to manage contractors and collaborate effectively with cross-functional teams. Experience in conducting comprehensive security assessments, including threat modelling, vulnerability assessments, and penetration testing. Up-to-date knowledge of cybersecurity tools, technologies, and standards (e.g., OWASP and MITRE ATT&CK). Strong communication and interpersonal skills. Self-motivated with logical and analytical thinking abilities.

Assurity Trusted Solutions (ATS), a subsidiary of the Government Technology Agency (GovTech), has been a reliable partner for over a decade, providing a comprehensive array of products and services. Our offerings include infrastructure and operational services, governance and assurance services, and managed processes. In the ever-evolving digital and cybersecurity landscape, where trust and collaboration are paramount, ATS is dedicated to achieving mutually beneficial outcomes by working closely with GovTech, various governmental agencies, and commercial partners to reduce cyber risks and enhance security measures.We invite skilled professionals to join our team as Cybersecurity Engineers, specifically those with a solid foundation in Security Operations (SecOps). Successful candidates will be employed under a direct contract until November 30, 2028.Key Responsibilities:Develop and uphold cybersecurity standards, procedures, configurations, and rules for systems and services as part of our dedicated team.Conduct security exercises, including table-top and simulation drills, to validate security procedures.Engage in security incident response, analyzing alerts, coordinating with system operators, identifying threats, and performing initial triaging before escalating to senior security responders.Coordinate Indicators-Of-Compromise (IOC) scanning and compile reports from various system operators to provide consolidated updates to stakeholders.Conduct vulnerability assessments using both automated and manual tools, and recommend actionable remediation strategies. Understand published vulnerabilities and their corresponding security patches in relation to deployed systems, and perform risk assessments.Monitor and communicate security patch releases for various products, and participate in security patch assessments using standards like the Common Vulnerability Scoring System (CVSS), contextualized within the deployed environment.Present findings and reports to stakeholders regarding vulnerability scans, security testing outcomes, security incidents, and the overall security posture of systems.

SAP FICO Solution Architect (Project Director) We are in search of a seasoned SAP FICO Subject Matter Expert who is BASE IN SINGAPORE to spearhead and execute comprehensive finance solutions. The ideal candidate will possess a robust background in presales, design, implementation, and stakeholder engagement within intricate SAP environments. This pivotal role necessitates profound functional expertise in Finance, outstanding communication skills, and the capability to architect and implement multi-year strategic roadmaps in collaboration with diverse business stakeholders. Key Responsibilities:Collaborate with primary stakeholders to revamp business processes and enhance essential performance metrics.Develop and uphold a multi-year SAP roadmap while complying with architectural standards.Work alongside team leads to design, construct, and implement intricate SAP solutions.Conduct comprehensive analyses of complex business needs and propose suitable system solutions.Identify, interpret, validate, and document customer requirements, including leading workshops.Serve as the point of contact for clients to troubleshoot: investigate, analyze, and resolve issues.Take full accountability for designing and delivering SAP solutions, ensuring coherent integration with satellite systems.Lead blueprinting and design sessions, and supervise the development of new initiatives in the SAP FICO domain.Mentor and guide FI team members in daily operations, deliver expertise in solution delivery, and secure client approval.Draft project roadmaps from design to delivery with cost estimates, ensuring alignment with business objectives.Assist in the creation of Proof of Concepts and service delivery frameworks.Interface with SAP modules such as PS, MM, SD, and oversee integration for the service industry.Supervise RICEFW developments/enhancements and provide essential debugging support for custom solutions.Ensure extensive testing across unit, integration, performance, and regression phases.Deliver solutions in both standard SAP and tailored environments to satisfy specific customer demands.

At CSIT, we are dedicated to developing innovative digital products that bolster the national security initiatives of Singapore. We are seeking dynamic Product Engineers who possess a growth mindset and a fervor for crafting exceptional products that enhance organizational effectiveness. Position Overview:As a Product Engineer focusing on Operations Management, you will be an integral member of an agile product team tasked with designing and implementing cutting-edge digital solutions. These solutions are aimed at enabling and optimizing operational workflows critical to our national security. Your contributions will play a key role in transforming and refining essential operational processes, directly influencing decision-making and mission outcomes. Collaboration will be at the forefront of your role, as you will engage with product managers, designers, software engineers, and various stakeholders to identify emerging business needs and deliver impactful solutions. This position promises to challenge you as you work within diverse environments, designing, building, and running software solutions while continuously adapting to the shifting landscape of business and technology.

Assurity Trusted Solutions (ATS) operates as a dedicated subsidiary of the Government Technology Agency (GovTech), bringing over ten years of reliable partnerships. We offer an extensive range of products and services that encompass infrastructure and operational services, authentication solutions, governance and assurance services, as well as streamlined managed processes. In an ever-evolving digital landscape where trust and collaboration are paramount, ATS is committed to fostering mutually beneficial business outcomes through synergistic efforts with GovTech, government agencies, and commercial partners to address cyber risks and enhance security frameworks.About GovTextThe GovText platform is an innovative AI text service designed to provide a suite of reusable AI functionalities to expedite the integration of AI into Whole-of-Government or agency-specific systems and applications. As part of the Data and Artificial Intelligence Platforms team at GovTech, our mission is to deliver AI and Data assets that facilitate effective policymaking, service delivery, and operational efficiency across the government.Your RoleAs a DevOps Engineer, you'll engage in both small and large-scale projects, focusing on the construction, maintenance, and deployment of robust infrastructures. This includes a combination of on-premises and cloud-based solutions.Oversee the development, deployment, orchestration, and upkeep of application services for our suite of products.Deliver operational support and implement DevOps architecture.Engage in the architecture and planning for both on-premises and cloud deployments (both Private and Public clouds).Formulate and manage processes, automation, best practices, and thorough documentation.Facilitate the development and operation of continuous integration and deployment pipelines.Experience at ATSOur work revolves around creating products that serve a diverse array of agency users, addressing significant societal challenges in areas such as transportation, education, and healthcare. The public sector presents a myriad of opportunities where even the simplest software solutions can profoundly impact people's lives. Our goal is to enhance societal living standards through our offerings as a government entity.Rapid Prototyping: We emphasize testing ideas over lengthy discussions, allowing us to identify potential issues quickly and communicate possibilities effectively.Reliable Productization: We ensure thorough scrutiny and commitment to usability, reliability, scalability, and maintainability while transitioning ideas from prototype to software products.Ownership: In addition to technical tasks, we value taking initiative and responsibility for the execution of ideas. Crafting something you believe in is the best path to creating quality solutions.Continuous Learning: Embracing new ideas often leads to exploring the unknown. We encourage a culture of learning and growth.

Join Activate Interactive Pte Ltd, a premier technology consultancy based in Singapore, with operations in Malaysia and Indonesia. We empower businesses by delivering high-quality, cost-effective application development services, including mobile and web applications as well as cloud technology solutions that eliminate technological barriers and enhance operational efficiency.At Activate, we are passionate about making a positive impact on people's lives and the environment through technology. We foster a dynamic workplace where employees can unlock their full potential and continuously contribute to innovation.As we expand our team, we invite individuals who are excited about working in a vibrant company focused on mobile and web technologies that enrich lives to apply.Key Responsibilities:The Billing & Project Operations Executive will play a critical role in the Revenue Assurance process. This position is responsible for ensuring that all billable services provided by our consultants are accurately verified, approved, and transformed into invoice-ready revenue.Key duties include:Conducting thorough reviews of consultant timesheets for accuracy and completeness in alignment with contract terms and billing models.Verifying billable days, including proration, leave, holidays, and overtime prior to billing cutoffs.Following up on discrepancies and tracking client approvals to ensure all billable days are captured.Additionally, you will:Perform weekly billing readiness checks leading up to month-end.Prepare comprehensive billing documentation for the Finance team, ensuring all necessary approvals and verifications are included.Monitor purchase order balances and expiry dates to prevent invoice rejections.Maintain precise records of deployment details, billing rates, contract durations, and approving managers.

Assurity Trusted Solutions (ATS) operates as a dedicated subsidiary of the Government Technology Agency (GovTech). For over a decade, we have established ourselves as a trusted partner in delivering a robust array of products and services, including infrastructure and operational services, authentication solutions, governance and assurance services, and managed processes. In today's fast-paced digital landscape, where trust and collaboration are paramount, ATS is committed to fostering advantageous business outcomes through strategic partnerships with GovTech, government agencies, and commercial collaborators to effectively mitigate cyber risks and enhance security frameworks.We are excited to invite a talented Cloud Infrastructure Engineer to our team. This role focuses on managing and optimizing hybrid cloud infrastructure for Whole of Government digital services. Responsibilities include overseeing hyper-converged infrastructure, physical servers, backup services, and implementing cloud solutions across various Cloud Service Providers such as Azure and AWS.Key Responsibilities: Design, implement, and maintain infrastructure solutions on both on-premises and cloud platforms (Azure, AWS), ensuring maximum performance and reliability for Whole of Government digital services. Act as a technical subject matter expert for compute, storage, backup, and virtualization technologies, providing architectural insights and best practices for infrastructure solutions. Develop and maintain Infrastructure as Code (IaC) utilizing tools like Terraform, CloudFormation, and Azure Resource Manager templates, along with implementing robust CI/CD pipelines for seamless infrastructure deployment. Lead the integration of security measures and resource optimization across Windows Server and Linux environments, ensuring adherence to government technology standards and policies. Offer technical leadership in diagnosing complex infrastructure issues and collaborate with development teams, stakeholders, and vendors. Create and sustain detailed technical documentation, including architecture diagrams, operational procedures, and disaster recovery strategies. Engage in on-call rotation to provide essential infrastructure support and uphold service reliability.

Join Sentient Technologies as the Director of Operations and Strategy, a pivotal role dedicated to driving operational excellence and strategic initiatives across our organization. As a leader, you will oversee the implementation of innovative operational strategies that enhance efficiency and optimize performance.Your responsibilities will include collaborating with cross-functional teams, analyzing market trends, and ensuring alignment with our business objectives. You will play a vital role in shaping our operational processes and contributing to our overall strategic vision.

Assurity Trusted Solutions (ATS), a fully owned subsidiary of the Government Technology Agency (GovTech), has been a reliable partner for over a decade. We provide a diverse range of services including infrastructure, operational, authentication, governance, assurance services, and managed processes. In an ever-evolving digital and cyber landscape, where trust and collaboration are paramount, ATS is committed to fostering collaborative relationships with GovTech, government agencies, and commercial partners to mitigate cyber risks and enhance security measures.About UsWe specialize in building and managing mission-critical digital products at scale. Our teams collaborate closely with stakeholders to design and implement practical, product-centric solutions that meet genuine operational needs.AI is integral to our operations—encompassing intelligent automation, advanced search capabilities, large language model (LLM)-powered applications, agentic workflows, and decision-support systems. Our engineers are engaged in a variety of projects: from rapid Proof-of-Concepts (POCs) to shared AI frameworks and production-grade systems.Operating in a cloud-native environment (AWS/Azure), we primarily utilize Python and JavaScript/TypeScript, and deliver modern web applications through frameworks like React and Vue.js. We prioritize strong engineering principles, practicality, and operational excellence.Your RoleAs a Fullstack AI Engineer, you will:Design, develop, and maintain end-to-end AI-powered applications that integrate frontend, backend, and AI components.Rapidly create Proof-of-Concepts (POCs) to validate feasibility and showcase value within tight deadlines.Enhance core AI frameworks, libraries, and reusable components to facilitate quicker and more consistent AI development across the team.Build production-grade AI systems focused on scalability, reliability, security, and maintainability.Implement LLM-powered features, including prompt design, orchestration, structured outputs, and evaluation methods.Develop agentic or multi-step AI workflows using contemporary AI frameworks (e.g., LangGraph, LangChain).Design and integrate search and retrieval systems, covering data ingestion, vector indexing, and hybrid search methodologies.Create backend services and APIs utilizing Python-based frameworks (e.g., FastAPI, Django) and/or Node.js/Nest.js.Develop user-friendly interfaces using modern frontend frameworks (e.g., React, Vue.js).Contribute to LLMOps / MLOps practices to streamline AI workflows.

Assurity Trusted Solutions (ATS), a wholly owned subsidiary of the Government Technology Agency (GovTech), has been a trusted partner for over a decade. We specialize in delivering a wide array of products and services that encompass infrastructure and operational services, governance and assurance, as well as managed processes. In an increasingly dynamic digital and cyber landscape, where trust and collaboration are paramount, ATS is committed to driving positive business outcomes through strategic partnerships with GovTech, government entities, and commercial collaborators to address cyber risks and enhance security measures.Key Responsibilities:Product Operations & SupportOversee and prioritize user requests, inquiries, and operational support tickets from both internal and external stakeholders.Analyze and categorize product-related issues and user requests to identify recurring trends and potential improvement opportunities on a regular basis.Manage operational workflows and task tracking through Jira boards and support channels.Facilitate issue resolution and escalations by coordinating with engineering, operations, and cross-functional teams.Enhance product operational processes to ensure effective management of user inquiries and technical support requests. User Engagement & Testing SupportOrganize user testing sessions and product validation activities involving internal and external stakeholders.Gather and synthesize user feedback to inform product enhancements and prioritize features.Assist in collecting product usage metrics and operational data for monthly reporting and performance tracking. Backlog Management & Product Delivery SupportSupport the intake and tracking of product feature requests and initiatives for operational enhancements.Lead the backlog grooming process and coordinate with engineering, operations, and design teams.Monitor feature implementation progress to ensure alignment with product priorities and delivery timelines.Product Documentation & Content ManagementAssist in the creation and upkeep of product documentation, user manuals, and operational procedures.Collaborate with engineering and operations teams to ensure documentation accurately reflects current platform capabilities and workflows.Contribute to the improvement of user-facing product information and support resources.Technical & Platform KnowledgeDevelop a foundational understanding of cloud infrastructure, networking concepts, and resource provisioning.Support operational processes related to cloud platform services and hosting models.Collaborate with internal teams and cloud service providers to enhance platform operations and product integration.