Senior Technical Program Manager, eCommerce Engineering

Company OverviewAt Coupang, we are committed to astonishing our customers. We strive to create an experience that makes them wonder, 'How did we ever live without Coupang?' Driven by our passion for simplifying shopping, dining, and living, we have become a transformative force in the multi-billion-dollar e-commerce sector. Our rapid growth has established us as a leading and trusted player in the South Korean market.We combine the excitement of a startup with the stability of a large global public enterprise, empowering us to innovate and deliver new services at an impressive pace. Our entrepreneurial spirit fosters opportunities for driving initiatives and embracing innovation. Here at Coupang, you will witness personal, team, and company growth every day.Our mission is to redefine the future of commerce. We continuously push the envelope of possibility to tackle challenges and challenge conventional tradeoffs. Join us to craft an extraordinary experience in this dynamic, high-tech, and hyper-connected world. About the TeamOur eCommerce Engineering team is dedicated to transforming the shopping experience for our customers, inspiring them to say, 'How did I ever live without Coupang?' Comprising a diverse group of talented engineers, our team is rapidly evolving to establish a world-class eCommerce platform in our target markets.The eCommerce Engineering division is responsible for Coupang's core eCommerce services and continuously invests in new business services like Coupang Eats and Coupang Fresh to delight our customers. We aim to create a world-class eCommerce platform by prioritizing reliable and seamless shopping experiences through a highly effective engineering team, guided by our core values: Customer Focus, Ownership, and Collaboration. Position OverviewAs a Senior Technical Program Manager, you will be the key driving force behind one of Coupang's largest tech divisions – eCommerce Engineering. This role encompasses overseeing operations across Coupang, Coupang Eats, and other confidential business ventures. You will define, refine, and enhance operational excellence within a large organization.Lead Coupang’s strategic projects and technical initiatives that have a direct or indirect impact on millions of customers.Assume end-to-end responsibility, from diagnostics and strategy development to execution and implementation.

Company Overview At Coupang, we are driven by a passion to amaze our customers. Our goal is to elicit the response, “How did we ever live without Coupang?” We are revolutionizing the multi-billion-dollar e-commerce sector with innovative solutions that simplify shopping, dining, and daily living. As one of the fastest-growing e-commerce platforms, we have built a stellar reputation as a trustworthy leader in South Korean commerce. With a dynamic startup atmosphere backed by the resources of a global public entity, we maintain our rapid growth trajectory, continuously launching new services. Our entrepreneurial spirit fosters an environment ripe for innovation and initiative-taking. At Coupang, you will witness not only your growth but that of your team and the entire company. Join us in our mission to redefine the future of commerce, where we push the limits of possibility to tackle challenges and reshape conventional trade-offs. About the eCommerce Engineering Team The eCommerce Engineering team is dedicated to transforming our customers' shopping journeys, ultimately making them wonder how they ever managed without us. Comprising top-tier engineers from diverse backgrounds, we are on a fast track to becoming a world-class eCommerce platform in our markets. Tasked with managing Coupang's core eCommerce services and emerging business ventures like Coupang Eats and Coupang Fresh, our vision is to deliver exceptional, reliable, and seamless shopping experiences through a highly efficient engineering team. Our core values center around Customer Focus, Ownership, and Collaboration. Position Overview As a Senior Technical Program Manager in the eCommerce Engineering division, you will play a pivotal role in leading one of Coupang’s most significant technology sectors. This includes overseeing operations across Coupang and Coupang Eats, along with other confidential initiatives. You will be responsible for defining, refining, and enhancing operational excellence within a large-scale organization. Lead strategic projects and technical initiatives that significantly affect millions of customers. Assume end-to-end responsibility from diagnostics and strategy formulation through to execution.

Role Overview WPP Media is hiring a Senior Manager of eCommerce Planning and Strategy in Singapore. This role shapes eCommerce direction and supports business growth across digital platforms. The Senior Manager guides planning efforts, aligns strategies with company goals, and works to improve customer experiences online. What You Will Do Lead eCommerce strategy and planning for digital channels Collaborate with teams across the business to develop insights and recommendations Ensure eCommerce initiatives support broader business objectives Work to optimize online performance and customer experience Collaboration This position partners closely with cross-functional teams to turn insights into action and drive results in the eCommerce space.

As a Lead Technical Program Manager at Grab, you will oversee and drive the execution of critical technical projects that empower our platform and enhance user experience. You will collaborate with cross-functional teams to define project scope, establish timelines, and ensure successful delivery.Your leadership and strategic insight will be vital as you navigate complex challenges and leverage innovative solutions to meet our business goals.

Join Grab Holdings Ltd. as a Lead Technical Program Manager specializing in Salesforce Implementation. In this pivotal role, you will lead cross-functional teams to drive the successful delivery of Salesforce projects, ensuring alignment with business objectives and technical requirements.Your responsibilities will include defining project scope, managing timelines, and facilitating communication between stakeholders. You will leverage your technical expertise to troubleshoot issues and implement best practices, ultimately enhancing our Salesforce ecosystem.

Join Databricks as a Senior Technical Program Manager in our Professional Services team, where you will lead critical technical projects and drive impactful solutions for our clients. In this role, you will collaborate closely with cross-functional teams to ensure the successful delivery of services that enhance our customers' data analytics capabilities.

About the Position Jane Street is on the lookout for a motivated and detail-oriented Technical Program Manager to join our dynamic team in Singapore. In this pivotal role, you will provide essential organizational and coordination support for our engineering projects. As technology is the backbone of our operations, this position offers a unique opportunity to collaborate closely with our engineers in the development and optimization of Jane Street’s trading technology. Your technical expertise will be invaluable as you guide projects through their entire lifecycle. This includes defining objectives, creating timelines, monitoring progress, managing developer resources, identifying potential risks, and liaising with relevant teams. You will also be responsible for communicating project schedules, priorities, and updates to the broader organization. To thrive in this role, you will need exceptional communication skills and the ability to juggle competing priorities effectively. Collaboration will span various teams within Jane Street—such as developers, business units, operations, and support—as well as external financial organizations, ensuring that every project is completed on time while meeting or surpassing established goals and expectations. Our work culture fosters a flexible problem-solving environment that encourages innovative thinking when developing processes and tools for ongoing projects. We seek a strategic thinker who takes into account both team and project goals during problem resolution. This role is part of Jane Street’s technology group, which designs, deploys, and maintains the infrastructure that supports our trading activities. You will gain exposure to a diverse range of global market systems, enhancing your understanding as you work to improve them. Success in this position requires a passion for independent work within small teams, a willingness to learn quickly, and the ability to make impactful decisions for the firm. At Jane Street, the “P” in TPM can represent various roles. Depending on the team and circumstances, you may find yourself anywhere from Program Manager to Product Manager. Therefore, being comfortable with ambiguity and eager to engage hands-on with challenges will lead to your success. You may also notice a corresponding job posting for “Technical Product Manager” on our site—feel free to apply to whichever role aligns more closely with your experience and interests, and we will ensure your application is directed appropriately.

Join our dynamic team at Stripe as a Technical Program Manager, where you will play a pivotal role in driving the execution of our technical projects. You will collaborate with cross-functional teams to ensure alignment and efficiency, influencing product development and engineering initiatives.In this role, you will be responsible for defining project objectives, managing timelines, and facilitating communication across stakeholders. This is a unique opportunity to lead impactful projects and help shape the future of financial technology.

About AirwallexAirwallex is the premier unified payment and financial platform tailored for global enterprises. Our unique blend of proprietary technology and software empowers over 200,000 businesses, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN, by providing fully integrated solutions for managing business accounts, payments, spend management, treasury, and embedded finance on an international scale.Established in Melbourne, our innovative team of over 2,000 professionals spans 26 global offices. With a valuation of US$8 billion, we are backed by top-tier investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. Join us in revolutionizing the future of global payments and finance.Attributes We ValueWe seek dynamic builders with entrepreneurial spirit who aspire to make a significant impact, accelerate their learning, and take true ownership of their work. You bring substantial expertise and sharp analytical skills, driven by our mission and operating principles. You thrive in fast-paced environments, make informed decisions, and possess a genuine curiosity to explore deeper.You value humility and collaboration, transforming innovative ideas into tangible products, and you have a track record of executing projects from start to finish. Utilizing AI to enhance productivity and solve problems efficiently is part of your toolkit. Here, you'll confront complex, high-stakes challenges alongside exceptional colleagues and advance your career as we shape the future of global banking. If this resonates with you, let’s create what’s next.About the TeamThe Financial Engineering team is committed to constructing and refining Airwallex's financial systems and processes through cutting-edge technology solutions, ensuring seamless integration and support for our corporate financial operations globally. We collaborate with Finance, Operations, and Corporate IT to support the systems that drive our business.Your ResponsibilitiesWe are searching for a Finance Systems Technical Program Manager to oversee the implementation and enhancement of our finance systems. This role will involve prioritizing and managing all IT finance-related systems projects and will be crucial in ensuring that our finance systems are robust, efficient, and aligned with business objectives.

Join our dynamic team at LVMH Moët Hennessy Louis Vuitton as a Senior Executive/Assistant Manager in the Digital, Ecommerce & CRM department for the SEAO region. In this pivotal role, you will oversee and enhance digital marketing strategies, manage ecommerce platforms, and drive CRM initiatives to elevate customer engagement and brand loyalty.

About the RoleWe are looking for an experienced Senior Program Manager to provide top-notch executive support at OKX. You will play a crucial role in enhancing operational efficiency and driving strategic initiatives, ensuring our executives can focus on high-impact tasks.Key ResponsibilitiesManage and prioritize executive schedules, ensuring optimal time management.Coordinate cross-departmental projects and initiatives, fostering collaboration and alignment.Prepare reports and presentations for senior leadership meetings.Act as a liaison between executives and various stakeholders.Identify areas for process improvement and implement effective solutions.QualificationsBachelor’s degree in Business Administration or a related field.Proven experience in a similar role, preferably within a technology or finance environment.Exceptional organizational and multitasking skills.Strong communication and interpersonal abilities.Ability to work under pressure and meet tight deadlines.

Join aumovio as a Principal or Senior Engineer specializing in New Product Introduction (NPI) for Integrated Circuit (IC) Assembly within our Technical Operations Management team. In this pivotal role, you will be responsible for leading the development and implementation of innovative assembly processes, ensuring efficiency and quality in our manufacturing operations.

Join OKX as a Senior Growth Strategy Manager for our VIP Programs, where you'll lead the development of our global strategy to enhance engagement and satisfaction among our high-value clients. In this pivotal role, you'll define go-to-market strategies, collaborate with cross-functional teams, and leverage data-driven insights to propel our VIP initiatives forward. Your expertise will help shape the future of our VIP offerings, ensuring that we continually exceed expectations and drive growth in this critical segment.

As a Competency Program Development Manager at Xcellink, you will spearhead the growth, design, and execution of the XODA Training Academy’s initiatives. Our mission is to cultivate a robust pipeline of skilled talent and establish the academy as a trusted ally in the industry. You will be instrumental in crafting, promoting, and overseeing innovative traineeship programs that address the expanding technical talent gap. Your leadership will drive initiatives that foster future-ready skill sets in critical technology sectors while enhancing our ecosystem through the development of both internal and external competencies.Key Responsibilities:1. Business Development and Growth Formulate and implement strategies to advance the Training Academy as a prominent commercial and strategic entity. Promote and position traineeship and training programs as effective solutions for industry partners to build internal competencies and tackle talent shortages. Identify new markets and partnership opportunities to broaden the Academy’s influence and effectiveness. Foster strong relationships with clients and stakeholders to secure program sponsorships, training engagements, and career pathways for trainees. 2. Program Management Direct the design and execution of comprehensive training and talent programs, ensuring alignment with client objectives, timelines, and business goals. Oversee the daily operations of the academy, including scheduling, resource allocation, budget management, and quality assurance. Monitor and report on essential performance metrics such as placement rates, client satisfaction, and revenue growth. Continuously enhance program offerings to remain aligned with industry demands and technological advancements. 3. Trainee Engagement and Support Manage the recruitment, onboarding, and development of trainees, ensuring a premium experience and successful career transitions. Provide leadership and mentorship to trainees throughout their learning journey, collaborating closely with trainers, mentors, and hiring partners. Track trainee progress and proactively address challenges to ensure successful outcomes. 4. Curriculum and Program Development Design and implement competency-based learning pathways focused on in-demand technical skills and industry standards. Collaborate with subject matter experts and partners to develop relevant, current training content. Ensure the academy’s curriculum remains adaptable to evolving workforce trends and technological innovations. 5. Data-Driven Strategy Leverage data and insights to evaluate program performance, identify trends, and inform strategic decisions. Regularly provide reports and recommendations to stakeholders based on data analysis.

Contribute to the growth and performance of our online store by tracking and achieving monthly KPIs.Collaborate with the e-commerce operations team to effectively onboard new products and meet online sales targets, including:Photographing and measuring merchandise.Editing and uploading product listings.Managing order fulfillment processes.Overseeing warehouse operations.Work closely with the Malaysian E-commerce operations team to ensure seamless delivery and logistics management.Accurately document feedback and escalate issues to relevant teams promptly.Undertake any other ad-hoc tasks as assigned.

Our JourneyFounded in 2014 by Henry and Joel, ShopBack was born from a vision to revolutionize the connection between brands and consumers. As former advertisers, they identified the shortcomings of conventional marketing and seized the opportunity to enhance value for both parties. This vision turned into action, leading to the rapid development of our prototype within a weekend alongside other co-founders. Today, we proudly serve over 50 million users across 13 markets, collaborating with more than 20,000 merchants and facilitating over half a million transactions daily. Our mission is to create The World’s Most Rewarding Way to Shop, and we are on the lookout for ambitious and driven individuals to join our journey.About the Role:As a Senior Backend Software Engineer at ShopBack, you will be instrumental in developing scalable and operational platforms that cater to eCommerce traffic globally, ensuring a top-notch product experience. You will work with a diverse and talented team of engineers from various countries, all united by a strong desire to make a significant impact on the eCommerce landscape. We value team members who excel at tackling complex challenges, take pride in delivering high-quality products, and thrive in collaborative environments.Ideal Candidate:You are resilient, self-motivated, and eager to see the tangible impact of your work each day. You possess a passion for your craft and are always on the lookout for ways to improve and innovate solutions for demanding problems.We welcome both fresh graduates and seasoned engineers to apply.

Fastly empowers individuals to stay connected with their passions. Our cutting-edge edge cloud platform allows customers to rapidly, securely, and reliably create exceptional digital experiences by processing, serving, and safeguarding applications as close to their end-users as possible—right at the edge of the Internet. The platform is engineered to leverage the modern internet, be programmable, and support agile software development. Fastly’s clientele includes some of the world's most renowned companies, including GitHub, Yelp, Paramount, and JetBlue.Join us in our mission to cultivate a more trustworthy Internet.Senior Technical Support Engineer - Japanese SpeakingAt Fastly, we believe that exceptional support is foundational to providing the best tools for those scaling the internet. This principle is woven into our culture and values. We are on the lookout for enthusiastic support engineers who can uphold our high support standards while enhancing and scaling our support systems as we expand.As a Senior Support Engineer, you will need to have a proven track record in diagnosing and troubleshooting customer issues. Your technical curiosity will drive you to delve deeply into complex problems. Strong communication skills will be essential, allowing you to effectively manage customer interactions, whether in challenging or positive scenarios. You will guide customers confidently through the debugging process.The ideal candidate will possess a refined written communication style and the technical insight necessary to understand Fastly’s product suite comprehensively. You will collaborate with our marketing, engineering, and sales teams on behalf of our clients, making customer advocacy a vital component of your role. Every support ticket presents a unique challenge, ensuring that you will engage with a diverse array of intricate and rewarding issues daily.What You Will Do:Oversee customer CDN configurations through email and chat.Articulate customer needs and requirements to the engineering, product, and sales teams.Enhance our customer-facing documentation as required.Contribute to the processes and policies that will help scale our support organization as we grow.

About the Internship LVMH Moët Hennessy Louis Vuitton is seeking a Digital & Ecommerce Intern in Singapore. This role offers practical experience in luxury retail, with a focus on digital marketing and ecommerce operations. What You Will Do Support the Marketing team for Make Up For Ever (MUFE) Contribute to projects that strengthen the brand's online presence Assist with initiatives aimed at increasing customer engagement What You Will Gain Exposure to digital marketing strategies within the luxury sector Hands-on involvement in ecommerce activities Insights into the operations of a global luxury group

Join The Economist Group as a Lead Product Designer, where you will play a pivotal role in shaping the future of eCommerce experiences. We are looking for a visionary designer who can innovate and drive the design strategy to enhance user engagement and conversion rates. Your expertise will guide cross-functional teams in delivering exceptional digital products that align with our customers' needs.

Join Datadog’s dynamic GTM Enablement team as a Technical Solutions Field Enablement Manager, where you will enhance the capabilities of our internal product experts including sales engineers, technical support engineers, and account managers. In this role, you will design and implement comprehensive training programs to foster a culture of continuous learning and support for our teams across the APJ region.As we scale rapidly, your ability to simplify complex concepts and deliver engaging onboarding experiences will be crucial. You will collaborate with local and global teams to create content that showcases our top-tier cloud monitoring solutions, ensuring our technical personnel are equipped to address customer challenges effectively.Datadog empowers organizations by providing a powerful monitoring service for hybrid cloud applications, enhancing agility, and offering complete visibility across applications. As part of our team, you'll contribute to our mission of driving successful digital transformations.We value a collaborative office culture and embrace a hybrid workplace model to support a balanced work-life experience for all our Datadogs.