Senior Site Reliability Engineer at Plaud | Singapore

Join Our Team at Plaud Inc.Plaud is at the forefront of developing the world’s most reliable AI work companion, designed to enhance productivity through innovative note-taking solutions. Since our inception in 2023, we have gained the trust of over 1.5 million users globally. Our mission is to amplify human intelligence by constructing advanced interfaces and infrastructures that capture, extract, and utilize information from various forms of communication.Headquartered in San Francisco and incorporated in Delaware, Plaud Inc. is pioneering the integration of human and AI intelligence through an innovative hardware-software blend. We adhere to the highest standards of data security and privacy protection, maintaining ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance.Why Join Plaud?Experience working with a bootstrapped, rapidly growing company, achieving a remarkable $250 million revenue run rate in just three years.Help define the future of human-AI interaction.Engage with cutting-edge AI technologies and play a pivotal role in our global expansion efforts.Collaborate with a passionate team that values innovation and customer success.Advance your career in a culture that promotes continuous learning and development.

Join our innovative team at plaud as a Senior Mobile Engineer and take your career to the next level! In this role, you will be responsible for developing cutting-edge mobile applications that enhance user experiences and drive engagement.We are looking for a passionate engineer who thrives in a fast-paced environment and is eager to contribute to our mission of creating impactful mobile solutions. You will collaborate with cross-functional teams to design, implement, and optimize mobile applications for iOS and Android platforms.

Join our dynamic team at plaud as a Senior Database Administrator. In this pivotal role, you will be responsible for managing and optimizing our database systems, ensuring high availability, and implementing robust security measures. You will collaborate closely with other IT professionals to support our business objectives and enhance our data management strategies.Your expertise will play a crucial role in maintaining the integrity and performance of our databases, making this a key position within our organization.

About Plaud Inc.Plaud is developing the world's most reliable AI work companion, designed to enhance productivity and performance through innovative note-taking solutions. Since its inception in 2023, Plaud has gained the trust of over 1,000,000 users globally. Our mission is to elevate human intelligence by creating next-generation intelligence infrastructure and interfaces that seamlessly capture, extract, and utilize insights from spoken, heard, seen, and thought information.As a Delaware-incorporated and San Francisco-based entity, Plaud is at the forefront of human-AI intelligence. Our unique hardware-software integration, coupled with our commitment to data security and privacy—evidenced by our ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance—sets us apart in the industry.To learn more about Plaud, visit our website and follow us on Instagram, X, Facebook, LinkedIn, and YouTube.

About k-IDk-ID stands at the forefront of privacy-first compliance and age verification infrastructure, recognized as one of TIME’s Best Inventions of 2025 and a Tech Pioneer by the World Economic Forum. As a recipient of Fast Company’s accolade for the Next Big Things in Tech, we are creating the Age Layer for the internet—a vital framework that empowers digital platforms to seamlessly verify age and manage global compliance.Our flagship platform, driven by the Compliance Development Kit (CDK) and AgeKit, serves as the trusted engine for the world’s foremost game publishers and digital ecosystems. We transform fragmented, manual compliance processes into a unified API that efficiently handles age verification, parental consent, and regulatory logic across over 200 markets. Supported by leading venture capital firms such as a16z and Lightspeed, k-ID is entering an exciting growth phase to set the benchmark for global digital safety.About the RoleWe are seeking a dynamic Senior Site Reliability Engineer to ensure k-ID's reliability at scale. This pivotal role resides within our production backbone, where you will take ownership of and enhance the systems that maintain the availability, observability, security, and resilience of our platform as we experience traffic growth and an expanding client base.You will engage in infrastructure, tooling, deployment workflows, incident response, and systems design to ensure our scalability without compromise. This position is not about closing tickets; we seek a proactive individual who can assess systems, pinpoint vulnerabilities, and fortify them. You should possess a keen understanding of failure modes, blast radius, deployment safety, recovery time, cost efficiency, and the realities of managing production systems under pressure. Comfort with coding, automating processes, and collaborating closely with engineers to enhance reliability through improved architecture and operational practices is essential.

About Plaud Inc.At Plaud, we are on a mission to revolutionize the way professionals interact with artificial intelligence. Established in 2023, Plaud is the trusted AI work companion for over 1.5 million users globally, enhancing productivity and performance through innovative note-taking solutions. We aim to amplify human intelligence by developing next-generation technology that captures, extracts, and utilizes insights from your thoughts, words, and experiences.Based in San Francisco and incorporated in Delaware, Plaud combines advanced hardware and software to push the limits of human-AI collaboration. Our commitment to data security and privacy is reflected in our compliance with ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031.Explore more about us at Plaud.ai and follow our journey on Instagram, X, Facebook, LinkedIn, and YouTube.Why You Should Join Our TeamJoin us at Plaud as we redefine the future of human-AI interaction. Here are some compelling reasons to consider this opportunity:Be part of a rapidly growing, profitable company with an annual revenue run rate of $250 million achieved in just three years.Contribute to shaping the next generation of AI interfaces.Gain invaluable exposure to cutting-edge AI tools and actively participate in our global expansion.Collaborate with a team of passionate individuals who prioritize innovation and customer success.Advance your career in a culture that promotes continuous learning and personal growth.

About Plaud Inc.Plaud is revolutionizing the workplace with its cutting-edge AI work companion, designed to enhance productivity and performance through innovative note-taking solutions, embraced by over 1.5 million users globally since 2023. Our mission is to amplify human intelligence by developing next-generation infrastructure and interfaces that capture, extract, and utilize insights from what individuals say, hear, see, and think.Founded in Delaware and based in San Francisco, Plaud Inc. is at the forefront of human-AI intelligence, combining hardware and software to create unparalleled solutions. We uphold the highest standards of data security and privacy protection, achieving compliance with ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031.To discover more about Plaud, visit https://www.plaud.ai and follow us on Instagram, X, Facebook, LinkedIn, and YouTube.

Join Our Team as an Email Marketing Specialist!At Plaud, we are on a mission to redefine productivity through innovative AI-driven note-taking solutions. Since our inception in 2023, we've garnered the trust of over 1,000,000 users worldwide, making us a leader in AI work companions. Our goal is to enhance human intelligence by developing next-generation infrastructure that captures and utilizes insights from every interaction.As an Email Marketing Specialist, you will play a pivotal role in our marketing strategy, crafting compelling email campaigns that engage and inform our audience while driving user growth and retention.

About AirwallexAirwallex is a pioneering global payments and financial platform, uniquely designed to streamline operations for businesses around the world. With our exceptional blend of proprietary technology and software, we empower over 200,000 companies globally—including industry leaders such as Brex, Rippling, Navan, Qantas, and SHEIN—with integrated solutions that cover everything from business accounts and payment processing to spend management and treasury operations, all tailored for a global audience.Founded in Melbourne, Airwallex boasts a diverse team of over 2,000 innovative professionals across 26 offices worldwide. With a valuation of US$8 billion and support from top-tier investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia Capital, Salesforce Ventures, DST Global, and Lone Pine Capital, we are at the forefront of transforming the future of global finance. If you're ready to take on the most ambitious challenges of your career, we invite you to join us.Attributes We ValueWe seek builders with entrepreneurial spirit eager to make a significant impact, accelerate their learning, and take true ownership of their work. You should possess strong expertise in your field, complemented by analytical thinking and a passion for our mission and operating principles. You are quick to act with sound judgment, driven by curiosity to explore deeply, and you make informed decisions based on foundational principles, balancing speed with thoroughness.Collaboration and humility are vital traits; you can transform initial ideas into fully realized products and ensure tasks are completed efficiently. You leverage AI to enhance productivity and solve challenges swiftly. In this role, you will tackle intricate, high-profile challenges alongside exceptional colleagues, advancing your career while we build the future of global banking. If this resonates with you, let’s create the future together.About the TeamThe Engineering team at Airwallex comprises a vibrant mix of innovators, builders, and problem solvers committed to empowering businesses to operate without constraints. We thrive in a collaborative, fast-paced environment, relentlessly pushing the boundaries of what’s achievable in the fintech sector. Our focus is on technical excellence, continual learning, and a profound sense of ownership, all while creating scalable, reliable, and secure products that enable businesses to expand globally.Our Site Reliability Engineering (SRE) team is paving the way for innovative engineering solutions, addressing a variety of challenges and setting a benchmark for other teams to emulate. This team is accountable for the availability, performance, and reliability of our systems, ensuring seamless operations across our platform.

About k-IDk-ID is a pioneer in privacy-first compliance and age verification infrastructure, setting the standard for digital safety. We were celebrated as one of TIME’s Best Inventions of 2025, recognized as a Tech Pioneer by the World Economic Forum, and featured in Fast Company’s Next Big Things in Tech. Our mission is to create the Age Layer for the internet—a crucial infrastructure enabling digital platforms to verify age and manage compliance seamlessly across global markets.Powered by our Compliance Development Kit (CDK) and AgeKit, our core platform is the trusted backbone for the world’s leading game publishers and digital ecosystems, streamlining fragmented compliance through a unified API that efficiently handles age verification, parental consent, and regulatory requirements in over 200 markets. Supported by esteemed venture capital firms, including a16z and Lightspeed, k-ID is poised for significant growth.About The RoleWe are seeking a Lead Site Reliability Engineer and NOC Lead to spearhead production reliability and operational excellence across our platform.In this senior position, you will be accountable for the reliability, availability, observability, and operational maturity of k-ID’s systems while leading the Network Operations Center (NOC) function. Your role extends beyond merely responding to incidents; you will build systems, processes, tools, and team standards that minimize incident frequency and severity, ensuring rapid resolution when they occur.This role surpasses our senior NOC hires, as we need someone capable of establishing the operational model for the NOC, enhancing technical standards for incident management, collaborating closely with engineering leadership, and driving the long-term reliability roadmap for the business. You should be adept at transitioning between hands-on technical tasks, operational leadership, incident command, and team development.

About Plaud Inc.Plaud is on a mission to revolutionize the professional landscape with the world’s most reliable AI work companion, designed to enhance productivity through innovative note-taking solutions. Trusted by over 1.5 million users globally since our inception in 2023, we strive to amplify human intelligence by developing cutting-edge infrastructure that captures, extracts, and utilizes insights from human interactions.Based in San Francisco and incorporated in Delaware, Plaud is at the forefront of the human-AI intelligence revolution, merging software and hardware to create seamless user experiences. We uphold the highest standards of data security and privacy, with certifications including ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance.For more insights about our journey and innovations, visit https://www.plaud.ai and connect with us on Instagram, X, Facebook, LinkedIn, and YouTube.Why You Should Join Our TeamAt Plaud, we are shaping the future of human-AI interaction. As a rapidly growing, profitable startup with an impressive $250 million revenue run rate achieved within just three years, we offer an exciting opportunity to be part of a transformative journey.Help define the future of human-AI collaboration.Gain hands-on experience with groundbreaking AI tools and actively contribute to our global expansion efforts.Collaborate with a team of passionate individuals who prioritize innovation, teamwork, and customer satisfaction.Advance your career in an environment that fosters continuous learning and development.

The RoleJoin Pave Bank, where we are pioneering the future of programmable banking by merging traditional banking services with digital assets on a single, regulated platform. We are seeking a dynamic Site Reliability Engineer (SRE) to play a critical role in ensuring our core systems are consistently available, scalable, and high-performing as we expand.As a Site Reliability Engineer at Pave Bank, you will collaborate closely with our Engineering, Product, Security, and Operations teams to develop robust infrastructure, automate operational tasks, and uphold reliability across all services. Your contributions will significantly influence the safety, performance, and scalability of our banking platform, enabling customers to place their trust in Pave Bank for their financial needs.Key ResponsibilitiesOversee, maintain, and enhance the reliability, availability, and performance of our production systems and services.Design and sustain infrastructure as code (IaC), deployment pipelines, and automation processes to facilitate continuous delivery, scalability, and disaster recovery.Address incidents, conduct root-cause analyses, and lead postmortems to ensure that lessons learned are effectively implemented.Establish and uphold operational best practices including observability, logging, metrics, alerting, capacity planning, failover strategies, and backups.Collaborate with Engineering, Product, Compliance, and Operations teams to ensure that our infrastructure aligns with reliability, compliance, and security standards.Assist in service scaling, database operations, cloud infrastructure (preferably GCP), networking, and microservices orchestration.Document operational runbooks, on-call procedures, and system architecture to support maintenance, knowledge sharing, and compliance.QualificationsTechnical Skills and ExperienceProficient in programming or scripting languages such as Go, Python, Bash, or similar for automation and tooling.Hands-on experience with cloud infrastructure, preferably Google Cloud Platform (GCP).Familiar with containerization and orchestration technologies (Docker, Kubernetes, etc.).Experience with infrastructure-as-code tools (Terraform, Cloud Deployment Manager, etc.).

About Plaud Inc.Plaud is revolutionizing the workplace with its AI-powered note-taking solutions, designed to enhance productivity and performance for professionals globally. Since its inception in 2023, Plaud has garnered the trust of over 1,500,000 users, making it the world’s most reliable AI work companion.Headquartered in San Francisco and incorporated in Delaware, Plaud is at the forefront of advancing human-AI integration through a unique blend of hardware and software. We are proud to uphold the highest standards of data security and privacy, boasting certifications such as ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031.Discover more about Plaud by visiting our website and engaging with us on Instagram, X, Facebook, LinkedIn, and YouTube.

Key Responsibilities:• Develop and implement comprehensive test plans and test cases for our infrastructure platforms.• Create and manage automated testing suites for diverse infrastructure components.• Conduct both manual and automated testing to ensure the quality and reliability of our systems.• Analyze testing results and report defects with detailed reproduction steps.• Collaborate with development and operations teams to enhance testing processes and continuously refine testing methodologies and tools.• Document testing procedures meticulously and maintain up-to-date test documentation.• Track and report on test coverage alongside quality metrics.• Employ Chaos Engineering practices to uncover system vulnerabilities.• Contribute to the formulation of Service Level Objectives (SLOs) and error budgets.

About Plaud Inc.Plaud is revolutionizing the way professionals enhance their productivity and performance with our AI-driven note-taking solutions, proudly serving over 1,000,000 users globally since 2023. Our mission is to empower human intelligence, creating a next-generation infrastructure that captures, extracts, and utilizes insights from what you say, hear, see, and think.Based in San Francisco and incorporated in Delaware, Plaud Inc. is at the forefront of the human–AI intelligence frontier, combining hardware and software solutions. Our commitment to data security and privacy is evident through our compliance with ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 standards.To discover more about Plaud, visit https://www.plaud.ai and connect with us on Instagram, X, Facebook, LinkedIn, and YouTube.Why You Should Join UsAt Plaud, we are shaping the future of human-AI interaction.Join a rapidly growing, profitable startup with a $250M revenue run rate achieved within just three years.Help define the next paradigm of human-AI collaboration.Engage with cutting-edge AI tools and contribute to our global expansion.Collaborate with passionate teammates who prioritize innovation, teamwork, and customer success.Advance your career in a culture that promotes continuous learning and rapid professional development.

Join Our Team as a Senior Data Engineer!At Plaud Inc., we are on a mission to revolutionize the workplace through groundbreaking AI technology. As a Senior Data Engineer focusing on Data Warehousing, you will play a pivotal role in enhancing our data infrastructure, enabling us to serve over 1,000,000 users globally since our inception in 2023.Our innovative solutions are designed to capture, analyze, and utilize human intelligence in unprecedented ways. If you are passionate about data engineering and eager to contribute to a fast-growing company committed to excellence, we want to hear from you!

About Plaud Inc.Plaud is revolutionizing the workspace by creating the most reliable AI work companion designed to boost productivity and performance through innovative note-taking solutions. Since our inception in 2023, we have garnered the trust of over 1,500,000 users globally. Our mission is to enhance human intelligence by developing next-generation infrastructures and interfaces that effectively capture, extract, and utilize insights from what individuals say, hear, see, and think.As a Delaware-incorporated, San Francisco-based company, Plaud is at the forefront of blending human and AI intelligence through a unique combination of hardware and software. We uphold the highest standards of data security and privacy, adhering to ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance.Discover more about us at our website and engage with us on Instagram, X, Facebook, LinkedIn, and YouTube.

Join our dynamic team at plaud as a Senior Account Receivables Specialist. In this pivotal role, you will oversee the management of our accounts receivable processes, ensuring timely and accurate billing, collections, and reporting. Your expertise will contribute significantly to our financial health and operational efficiency.As a Senior Account Receivables Specialist, you will work closely with cross-functional teams to streamline processes and implement best practices. Your analytical skills will be vital in identifying trends and discrepancies, while your communication skills will enhance client relationships.

Join our dynamic team at plaud as a Data Engineer specializing in building and optimizing our cutting-edge data platform. You will play a pivotal role in developing scalable data pipelines, ensuring data integrity, and providing actionable insights to drive strategic decisions.If you are passionate about data and want to work in a fast-paced environment, this is the perfect opportunity for you!

We are seeking a dedicated Site Reliability Engineer (SRE) to enhance and maintain the availability of our trading binary systems. This role requires you to be on duty during the European team's off-hours, ensuring uninterrupted operations.Your Key Responsibilities:Overseeing operational management of trading activities, with a focus on proactive monitoring.Managing incidents, including rapid escalation and mitigation strategies.Participating in on-call duty to address critical issues.Performing debugging tasks using C++ and Python, along with classifying issues effectively.Developing observability metrics and trading analytics to support our trading systems.Keeping abreast of financial and technical news by reading relevant materials and monitoring exchange newsletters.Our Ideal Candidate Will Have:A Bachelor’s degree in a quantitative field such as Computer Science, Engineering, Physics, or Mathematics.At least 5 years of experience in a Site Reliability Engineering role.Programming proficiency in Python or Go is preferred.Strong knowledge of Unix systems.Experience deploying, configuring, and managing Linux-based servers, including Docker, Kubernetes, and Grafana.Ability to identify opportunities for platform improvements within a complex technical landscape.Exceptional communication skills, capable of engaging with both internal teams and external clients.Proficiency in English at B2/Upper-Intermediate level or higher.A proactive approach and willingness to learn about new domains.