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Experience Level
Manager
Qualifications
Proven experience as an Infrastructure or Desktop Engineer with a focus on team leadership. Strong technical expertise in systems administration, network management, and desktop support. Excellent problem-solving skills and the ability to work under pressure. Experience with cloud services and virtualization technologies. Exceptional communication and interpersonal skills. Relevant certifications (e.g., CCNA, MCSE) would be an advantage.
About the job
We are seeking a highly skilled and experienced Senior Infrastructure / Desktop Engineer (Team Lead) to join our dynamic team at ncs3. In this pivotal role, you will lead a talented group of engineers in managing and optimizing our IT infrastructure and desktop support services. Your expertise will play a crucial role in ensuring the availability, performance, and security of our systems.
As a Team Lead, you will be responsible for mentoring junior engineers, overseeing project delivery, and collaborating with cross-functional teams to drive continuous improvement in our infrastructure processes. Your ability to communicate effectively and foster a collaborative environment will be essential in this role.
About ncs3
ncs3 is a leading technology solutions provider based in Singapore, dedicated to delivering innovative IT services and solutions to our clients. Our commitment to excellence and customer satisfaction drives our success in the fast-paced tech industry.
We are seeking a highly skilled and experienced Senior Infrastructure / Desktop Engineer (Team Lead) to join our dynamic team at ncs3. In this pivotal role, you will lead a talented group of engineers in managing and optimizing our IT infrastructure and desktop support services. Your expertise will play a crucial role in ensuring the availability, performance, and security of our systems.As a Team Lead, you will be responsible for mentoring junior engineers, overseeing project delivery, and collaborating with cross-functional teams to drive continuous improvement in our infrastructure processes. Your ability to communicate effectively and foster a collaborative environment will be essential in this role.
About AirwallexAirwallex stands as a pioneering unified payments and financial platform tailored for global enterprises. Through our innovative blend of proprietary infrastructure and advanced software, we empower over 200,000 businesses worldwide, including notable names such as Brex, Rippling, Navan, Qantas, SHEIN, and more. Our fully integrated solutions facilitate the management of business accounts, payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, we take pride in our diverse team of over 2,000 skilled professionals across 26 offices worldwide. With a valuation of US$8 billion and support from leading investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of shaping the global payments and financial landscape. If you're eager to embark on the most ambitious journey of your career, we invite you to join our mission.Attributes We ValueWe seek builders with an entrepreneurial spirit who are passionate about making a substantial impact, accelerating their learning, and embracing true ownership. You should possess strong role-specific expertise, analytical thinking, and be driven by our mission and operating principles. You approach challenges with urgency and sound judgment, foster curiosity, and base decisions on fundamental principles, striking a balance between speed and thoroughness.We value humility and collaboration; you will transform innovative concepts into tangible products and drive projects to completion. By leveraging AI, you'll enhance efficiency and resolve challenges promptly. Here, you'll engage with complex, high-stakes issues alongside exceptional teammates, advancing your career as we redefine the future of global banking. If this resonates with you, let’s create what’s next together.About The TeamAs our engineering division evolves, the infrastructure teams play a critical role in Airwallex's capacity to establish a globally distributed platform, boost engineering productivity, and optimize resource utilization. Our teams are dedicated to ensuring an optimal experience for our developers and customers while maintaining a secure environment that guarantees the availability of our financial solutions.Your RoleThe Data DevOps team is charged with equipping our data engineering and analytics teams with essential tools. You will oversee the development and maintenance of the data infrastructure, as well as create and enhance tools and platforms that enable the engineering team to operate with improved self-service capabilities.
Join NCS as a Senior Desktop Engineer and be the first point of contact for our valued customers. In this pivotal role, you will deliver timely and effective desktop support, addressing a variety of IT issues and inquiries. You will also ensure compliance with software standards, licensing, and operational protocols. Your responsibilities will encompass:Building, testing, installing, and managing client platforms to satisfy business requirements and service levels.Troubleshooting and resolving client platform issues promptly.Responding quickly to incidents, investigating, and providing both temporary and permanent solutions. Keeping stakeholders updated on progress.Processing service requests related to client platforms.Monitoring service levels, documenting system configurations, and providing regular reports to stakeholders.Participating in client platform implementation and upgrade projects.Managing client platform implementation and upgrade projects effectively.Conducting research and evaluation of client platform tools.Providing technical advice related to systems to customers and project teams.Overseeing client platform management systems.Managing system changes through the change request process and updating relevant parties.Engaging in presales activities related to client platforms.Gathering business and application requirements to conduct infrastructure analysis and design.Ensuring service levels meet expectations and proposing action plans when necessary.Establishing facility management standards and best practices to ensure operational consistency across teams.
We are seeking a highly skilled Senior Infrastructure Engineer / Observability Lead to join our dynamic team at ncs3 in Singapore. In this pivotal role, you will spearhead our observability initiatives, ensuring robust infrastructure monitoring, performance optimization, and data-driven decision-making. You will collaborate with cross-functional teams to design and implement innovative infrastructure solutions that enhance system reliability and scalability.
Join our dynamic team at ncs3 as a Desktop Engineer, where you will play a pivotal role in managing and supporting our IT infrastructure. This position involves troubleshooting hardware and software issues, ensuring optimal performance of desktop systems, and providing excellent customer service to our end-users. You will collaborate with cross-functional teams to implement solutions that enhance productivity and efficiency.
As a Desktop Engineer at NCS, you will serve as the primary contact for providing desktop support to our valued customers. Your role will involve delivering swift and efficient assistance across a variety of IT issues and ensuring compliance with software, licensing, and operational standards.Deliver exceptional End User Support by managing client interactions effectively.Troubleshoot and resolve client platform-related issues efficiently.Respond promptly to incidents, investigate, and offer both temporary and permanent resolutions, while keeping all relevant parties informed with timely updates.Process service requests associated with client platforms.Monitor agreed service levels, document and maintain system configurations, and provide regular reports to stakeholders.Participate in client platform implementation and upgrade projects.Follow up with vendors regarding hardware replacements.Manage asset records and perform asset management tasks.Oversee user account management, including password creation, resets, and deletions.Administer local servers to support software distribution and patch management services.Ensure client platform projects meet deliverable service level requirements and propose action plans as needed.Establish facility management best practices for consistency across project teams.Submit regular progress reports to stakeholders.
We are seeking a skilled Desktop Migration Engineer to join our dynamic team at Accion Labs. In this role, you will be responsible for leading the migration of desktop environments to enhance our IT infrastructure. Your expertise will play a pivotal role in ensuring a seamless transition and improving user experience across the organization.If you are passionate about technology and have a strong background in desktop migrations, we want to hear from you!
About the Company:Our client is a prominent multinational leader in the information technology and electronics sectors, known for its innovative solutions and strong market presence.Job Overview:As a Desktop Engineer, you will play a vital role in delivering exceptional desktop support services to our users. Your responsibilities will encompass: Providing timely and efficient desktop support services to users. Receiving, prioritizing, documenting, and actively resolving end-user help requests while escalating incidents when necessary to ensure customer satisfaction and adherence to SLA standards. Executing imaging and re-imaging tasks. Conducting asset inventory tasks. Facilitating technical escalation to 3rd party vendors or resolver groups when appropriate. Updating incident records to reflect current statuses. Creating and enhancing work instructions as needed. Documenting standards and procedures where applicable.
*Thoughtworks Singapore is currently seeking applicants who possess the right to work in Singapore, specifically Singapore Citizens due to the nature of our operations.As a Lead Consultant and Infrastructure Engineer at Thoughtworks, you will play a pivotal role in assisting clients to design, build, and enhance the systems that support their software delivery and operational capabilities. You will thrive in collaborative environments with diverse teams, leveraging your technical expertise and understanding to address the unique needs of our clients. Your commitment to championing technical quality and promoting effective working methodologies will lead to improved outcomes for our clients. You will also guide organizations in adopting Agile methodologies and DevOps practices to foster collaboration and efficiency.Key ResponsibilitiesAssess client needs to develop a comprehensive technical roadmap and impactful solutions aligned with their strategic objectives.Contribute to the growth of Thoughtworks' cloud and infrastructure practice by collaborating with business development, marketing, and capability development teams.Establish and enhance controls and processes to ensure continuous delivery and evolution of infrastructure and applications, emphasizing automation throughout.Take a proactive role in monitoring project deliverables to ensure they meet technical expectations consistently.Provide expert guidance in DevOps, cloud, and infrastructure engineering both internally and at client sites.Build and maintain trusted partnerships with client leadership across engineering and commercial sectors.Lead the design and implementation of innovative solutions to overcome current business constraints and policies.
About Us:Join a dynamic team at xcellink, a prominent multinational technology leader renowned for driving innovation and excellence in the tech industry. As we expand our operations, we invite passionate individuals to contribute to our mission.Your Role:As a Desktop Engineer, you will play a crucial role in providing exceptional support to our users. Your responsibilities will include: Delivering Desktop Support services to end-users. Receiving, prioritizing, documenting, and actively resolving user help requests while escalating incidents when necessary to uphold customer satisfaction and meet SLA expectations. Performing imaging and re-imaging tasks. Conducting asset inventory tasks. Providing technical escalation to third-party vendors or resolver groups as appropriate. Updating incident records meticulously. Creating and updating work instructions and documenting standards and procedures as needed.
Join NCS as an IT Support / Desktop Engineer, where you will serve as the first point of contact for customers seeking IT and desktop support. Your primary responsibility will be to provide timely assistance on a variety of IT topics, ensuring that software, licenses, and operations align with established standards.Deliver comprehensive end-user support through effective client management.Conduct troubleshooting for client platform-related issues.Respond quickly to incidents, investigate problems, and offer both temporary and permanent resolutions. Keep relevant parties updated on the status of incidents.Process service requests related to client platforms efficiently.Monitor agreed service levels, document and maintain system configurations, and provide regular reports to stakeholders.Participate in client platform implementation and upgrade projects.Coordinate with vendors for hardware replacements.Manage asset records and perform asset management duties.Oversee user account management tasks, including password creation, resets, and deletions.Administer local servers to support software distribution and patch management services.Ensure project deliverables meet service level requirements, proposing and implementing action plans as necessary.Establish and maintain best practices in facility management to ensure operational consistency across teams.Prepare and submit progress reports regularly.
Join our dynamic team as an IT Support/Desktop Engineer, where you will serve as the primary point of contact for our valued customers. In this role, you will be responsible for delivering swift and effective IT support, addressing a myriad of technical issues and inquiries. Additionally, you will ensure that all software, licenses, and operations adhere to established standards.Deliver exceptional End User Support with a focus on Client Management.Diagnose and troubleshoot client platform-related issues efficiently.Respond promptly to incidents, conducting investigations and providing both temporary and permanent solutions. Keep relevant parties updated on status.Manage service requests related to client platforms.Monitor service levels, document configurations, and generate regular reports for stakeholders.Participate in client platform implementation and upgrade projects.Coordinate with vendors for hardware replacements.Oversee asset management and ensure asset records are up to date.Manage user accounts, including password creation, resets, and deletions.Administer local server operations to support software distribution and patch management.Drive client platform implementation and upgrades.Ensure that deliverables align with service level requirements and propose action plans when necessary.Establish best practices for facility management to maintain operational consistency across teams.Submit regular progress reports.
Join our innovative team at bjakcareer as a Desktop Software Engineer, where you will play a crucial role in developing high-quality desktop applications. You will work closely with cross-functional teams to design, implement, and maintain software solutions that meet our clients' needs.
Join Accion Labs as a Desktop Support Lead, where you will play a critical role in maintaining and enhancing our IT support services. In this position, you will lead a team of support specialists, ensuring that all hardware, software, and network issues are resolved promptly and efficiently. You will be responsible for overseeing the daily operations of the support team, implementing best practices, and providing exceptional service to our employees.
As a Senior Infrastructure Engineer Consultant at Thoughtworks, you will play a pivotal role in empowering our clients to design and enhance the infrastructure systems that underpin their software delivery. You will thrive in collaborative settings, working alongside diverse teams to address complex challenges and develop innovative solutions that align with organizational goals. Your blend of technical acumen and adaptive thinking will drive improvements, ensuring the highest standards of technical quality and operational efficiency. You will guide clients in adopting agile methodologies and the DevOps mindset, fostering a culture of collaboration and continuous improvement.
Join Our Team at AirwallexAt Airwallex, we are revolutionizing the world of global payments and financial solutions. Our unique blend of proprietary technology and innovative software supports over 200,000 businesses worldwide, from giants like Brex and Qantas to vibrant startups. With our cutting-edge platform, we offer comprehensive solutions for business accounts, payments, spend management, treasury, and embedded finance.Founded in Melbourne, our diverse team of over 2,000 talented professionals spans 26 offices globally. Currently valued at $8 billion and supported by leading investors such as T. Rowe Price and Visa, we are on a mission to redefine the future of global banking. If you are seeking an opportunity to make a significant impact while growing your career, we want to hear from you!What We Look ForWe seek motivated builders with an entrepreneurial spirit who are eager to make a real impact, learn rapidly, and take ownership of their work. You will bring in-depth technical expertise, analytical thinking, and a passion for our mission and operating principles. You thrive in a fast-paced environment, using curiosity to drive deep understanding and decision-making based on first principles.As a humble team player, you will transform innovative ideas into tangible products while ensuring execution from start to finish. Leveraging AI, you will work smarter and solve challenges efficiently. Here, you will engage with high-impact projects alongside exceptional colleagues and advance your career as we shape the future of global finance.About Our TeamThe Data & AI Infrastructure team is crucial to Airwallex’s ability to create a globally distributed platform. We focus on enhancing engineer productivity and optimizing resource utilization. Our mission is to deliver an outstanding experience for both our developers and customers while maintaining a secure and reliable environment for our financial solutions.Your RoleAs a member of the Data & AI Infrastructure team, you will develop and maintain vital data infrastructure, providing our data engineering and analytics teams with essential tools. Your responsibilities will include creating and enhancing tools and platforms that empower the engineering team with improved self-service capabilities.
Join our team as a Senior Infrastructure Engineer specializing in Network. In this role, you will be pivotal in designing, implementing, and maintaining robust network solutions that enhance our operational efficiency. You will work collaboratively with cross-functional teams to ensure seamless connectivity and security across our infrastructure.Key responsibilities include:Designing network architecture to support business operations.Implementing security measures to safeguard our network.Monitoring network performance and optimizing configurations.Providing technical support and troubleshooting network issues.
Join our dynamic team as a Senior Infrastructure Engineer specializing in projects, where your expertise will be integral to the delivery and management of innovative infrastructure solutions. You will collaborate with cross-functional teams to design, implement, and optimize our infrastructure systems to enhance operational efficiency and support strategic initiatives.
Join our team as a Senior Engineer specializing in AI Platform and Infrastructure. In this pivotal role, you will be responsible for developing and optimizing our AI infrastructure, ensuring robust performance and scalability. You will collaborate closely with cross-functional teams to design innovative solutions that enhance our AI capabilities. Your expertise will help drive the future of our AI initiatives and contribute to the overall technological advancement of our organization.
Join our dynamic team at NCS as a Senior Infrastructure Engineer specializing in QRadar. In this pivotal role, you will lead the design, implementation, and optimization of infrastructure solutions to enhance our cybersecurity posture. Your expertise will be crucial in developing robust security frameworks and ensuring compliance with industry standards.
We are seeking a highly skilled and experienced Senior Infrastructure / Desktop Engineer (Team Lead) to join our dynamic team at ncs3. In this pivotal role, you will lead a talented group of engineers in managing and optimizing our IT infrastructure and desktop support services. Your expertise will play a crucial role in ensuring the availability, performance, and security of our systems.As a Team Lead, you will be responsible for mentoring junior engineers, overseeing project delivery, and collaborating with cross-functional teams to drive continuous improvement in our infrastructure processes. Your ability to communicate effectively and foster a collaborative environment will be essential in this role.
About AirwallexAirwallex stands as a pioneering unified payments and financial platform tailored for global enterprises. Through our innovative blend of proprietary infrastructure and advanced software, we empower over 200,000 businesses worldwide, including notable names such as Brex, Rippling, Navan, Qantas, SHEIN, and more. Our fully integrated solutions facilitate the management of business accounts, payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, we take pride in our diverse team of over 2,000 skilled professionals across 26 offices worldwide. With a valuation of US$8 billion and support from leading investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of shaping the global payments and financial landscape. If you're eager to embark on the most ambitious journey of your career, we invite you to join our mission.Attributes We ValueWe seek builders with an entrepreneurial spirit who are passionate about making a substantial impact, accelerating their learning, and embracing true ownership. You should possess strong role-specific expertise, analytical thinking, and be driven by our mission and operating principles. You approach challenges with urgency and sound judgment, foster curiosity, and base decisions on fundamental principles, striking a balance between speed and thoroughness.We value humility and collaboration; you will transform innovative concepts into tangible products and drive projects to completion. By leveraging AI, you'll enhance efficiency and resolve challenges promptly. Here, you'll engage with complex, high-stakes issues alongside exceptional teammates, advancing your career as we redefine the future of global banking. If this resonates with you, let’s create what’s next together.About The TeamAs our engineering division evolves, the infrastructure teams play a critical role in Airwallex's capacity to establish a globally distributed platform, boost engineering productivity, and optimize resource utilization. Our teams are dedicated to ensuring an optimal experience for our developers and customers while maintaining a secure environment that guarantees the availability of our financial solutions.Your RoleThe Data DevOps team is charged with equipping our data engineering and analytics teams with essential tools. You will oversee the development and maintenance of the data infrastructure, as well as create and enhance tools and platforms that enable the engineering team to operate with improved self-service capabilities.
Join NCS as a Senior Desktop Engineer and be the first point of contact for our valued customers. In this pivotal role, you will deliver timely and effective desktop support, addressing a variety of IT issues and inquiries. You will also ensure compliance with software standards, licensing, and operational protocols. Your responsibilities will encompass:Building, testing, installing, and managing client platforms to satisfy business requirements and service levels.Troubleshooting and resolving client platform issues promptly.Responding quickly to incidents, investigating, and providing both temporary and permanent solutions. Keeping stakeholders updated on progress.Processing service requests related to client platforms.Monitoring service levels, documenting system configurations, and providing regular reports to stakeholders.Participating in client platform implementation and upgrade projects.Managing client platform implementation and upgrade projects effectively.Conducting research and evaluation of client platform tools.Providing technical advice related to systems to customers and project teams.Overseeing client platform management systems.Managing system changes through the change request process and updating relevant parties.Engaging in presales activities related to client platforms.Gathering business and application requirements to conduct infrastructure analysis and design.Ensuring service levels meet expectations and proposing action plans when necessary.Establishing facility management standards and best practices to ensure operational consistency across teams.
We are seeking a highly skilled Senior Infrastructure Engineer / Observability Lead to join our dynamic team at ncs3 in Singapore. In this pivotal role, you will spearhead our observability initiatives, ensuring robust infrastructure monitoring, performance optimization, and data-driven decision-making. You will collaborate with cross-functional teams to design and implement innovative infrastructure solutions that enhance system reliability and scalability.
Join our dynamic team at ncs3 as a Desktop Engineer, where you will play a pivotal role in managing and supporting our IT infrastructure. This position involves troubleshooting hardware and software issues, ensuring optimal performance of desktop systems, and providing excellent customer service to our end-users. You will collaborate with cross-functional teams to implement solutions that enhance productivity and efficiency.
As a Desktop Engineer at NCS, you will serve as the primary contact for providing desktop support to our valued customers. Your role will involve delivering swift and efficient assistance across a variety of IT issues and ensuring compliance with software, licensing, and operational standards.Deliver exceptional End User Support by managing client interactions effectively.Troubleshoot and resolve client platform-related issues efficiently.Respond promptly to incidents, investigate, and offer both temporary and permanent resolutions, while keeping all relevant parties informed with timely updates.Process service requests associated with client platforms.Monitor agreed service levels, document and maintain system configurations, and provide regular reports to stakeholders.Participate in client platform implementation and upgrade projects.Follow up with vendors regarding hardware replacements.Manage asset records and perform asset management tasks.Oversee user account management, including password creation, resets, and deletions.Administer local servers to support software distribution and patch management services.Ensure client platform projects meet deliverable service level requirements and propose action plans as needed.Establish facility management best practices for consistency across project teams.Submit regular progress reports to stakeholders.
We are seeking a skilled Desktop Migration Engineer to join our dynamic team at Accion Labs. In this role, you will be responsible for leading the migration of desktop environments to enhance our IT infrastructure. Your expertise will play a pivotal role in ensuring a seamless transition and improving user experience across the organization.If you are passionate about technology and have a strong background in desktop migrations, we want to hear from you!
About the Company:Our client is a prominent multinational leader in the information technology and electronics sectors, known for its innovative solutions and strong market presence.Job Overview:As a Desktop Engineer, you will play a vital role in delivering exceptional desktop support services to our users. Your responsibilities will encompass: Providing timely and efficient desktop support services to users. Receiving, prioritizing, documenting, and actively resolving end-user help requests while escalating incidents when necessary to ensure customer satisfaction and adherence to SLA standards. Executing imaging and re-imaging tasks. Conducting asset inventory tasks. Facilitating technical escalation to 3rd party vendors or resolver groups when appropriate. Updating incident records to reflect current statuses. Creating and enhancing work instructions as needed. Documenting standards and procedures where applicable.
*Thoughtworks Singapore is currently seeking applicants who possess the right to work in Singapore, specifically Singapore Citizens due to the nature of our operations.As a Lead Consultant and Infrastructure Engineer at Thoughtworks, you will play a pivotal role in assisting clients to design, build, and enhance the systems that support their software delivery and operational capabilities. You will thrive in collaborative environments with diverse teams, leveraging your technical expertise and understanding to address the unique needs of our clients. Your commitment to championing technical quality and promoting effective working methodologies will lead to improved outcomes for our clients. You will also guide organizations in adopting Agile methodologies and DevOps practices to foster collaboration and efficiency.Key ResponsibilitiesAssess client needs to develop a comprehensive technical roadmap and impactful solutions aligned with their strategic objectives.Contribute to the growth of Thoughtworks' cloud and infrastructure practice by collaborating with business development, marketing, and capability development teams.Establish and enhance controls and processes to ensure continuous delivery and evolution of infrastructure and applications, emphasizing automation throughout.Take a proactive role in monitoring project deliverables to ensure they meet technical expectations consistently.Provide expert guidance in DevOps, cloud, and infrastructure engineering both internally and at client sites.Build and maintain trusted partnerships with client leadership across engineering and commercial sectors.Lead the design and implementation of innovative solutions to overcome current business constraints and policies.
About Us:Join a dynamic team at xcellink, a prominent multinational technology leader renowned for driving innovation and excellence in the tech industry. As we expand our operations, we invite passionate individuals to contribute to our mission.Your Role:As a Desktop Engineer, you will play a crucial role in providing exceptional support to our users. Your responsibilities will include: Delivering Desktop Support services to end-users. Receiving, prioritizing, documenting, and actively resolving user help requests while escalating incidents when necessary to uphold customer satisfaction and meet SLA expectations. Performing imaging and re-imaging tasks. Conducting asset inventory tasks. Providing technical escalation to third-party vendors or resolver groups as appropriate. Updating incident records meticulously. Creating and updating work instructions and documenting standards and procedures as needed.
Join NCS as an IT Support / Desktop Engineer, where you will serve as the first point of contact for customers seeking IT and desktop support. Your primary responsibility will be to provide timely assistance on a variety of IT topics, ensuring that software, licenses, and operations align with established standards.Deliver comprehensive end-user support through effective client management.Conduct troubleshooting for client platform-related issues.Respond quickly to incidents, investigate problems, and offer both temporary and permanent resolutions. Keep relevant parties updated on the status of incidents.Process service requests related to client platforms efficiently.Monitor agreed service levels, document and maintain system configurations, and provide regular reports to stakeholders.Participate in client platform implementation and upgrade projects.Coordinate with vendors for hardware replacements.Manage asset records and perform asset management duties.Oversee user account management tasks, including password creation, resets, and deletions.Administer local servers to support software distribution and patch management services.Ensure project deliverables meet service level requirements, proposing and implementing action plans as necessary.Establish and maintain best practices in facility management to ensure operational consistency across teams.Prepare and submit progress reports regularly.
Join our dynamic team as an IT Support/Desktop Engineer, where you will serve as the primary point of contact for our valued customers. In this role, you will be responsible for delivering swift and effective IT support, addressing a myriad of technical issues and inquiries. Additionally, you will ensure that all software, licenses, and operations adhere to established standards.Deliver exceptional End User Support with a focus on Client Management.Diagnose and troubleshoot client platform-related issues efficiently.Respond promptly to incidents, conducting investigations and providing both temporary and permanent solutions. Keep relevant parties updated on status.Manage service requests related to client platforms.Monitor service levels, document configurations, and generate regular reports for stakeholders.Participate in client platform implementation and upgrade projects.Coordinate with vendors for hardware replacements.Oversee asset management and ensure asset records are up to date.Manage user accounts, including password creation, resets, and deletions.Administer local server operations to support software distribution and patch management.Drive client platform implementation and upgrades.Ensure that deliverables align with service level requirements and propose action plans when necessary.Establish best practices for facility management to maintain operational consistency across teams.Submit regular progress reports.
Join our innovative team at bjakcareer as a Desktop Software Engineer, where you will play a crucial role in developing high-quality desktop applications. You will work closely with cross-functional teams to design, implement, and maintain software solutions that meet our clients' needs.
Join Accion Labs as a Desktop Support Lead, where you will play a critical role in maintaining and enhancing our IT support services. In this position, you will lead a team of support specialists, ensuring that all hardware, software, and network issues are resolved promptly and efficiently. You will be responsible for overseeing the daily operations of the support team, implementing best practices, and providing exceptional service to our employees.
As a Senior Infrastructure Engineer Consultant at Thoughtworks, you will play a pivotal role in empowering our clients to design and enhance the infrastructure systems that underpin their software delivery. You will thrive in collaborative settings, working alongside diverse teams to address complex challenges and develop innovative solutions that align with organizational goals. Your blend of technical acumen and adaptive thinking will drive improvements, ensuring the highest standards of technical quality and operational efficiency. You will guide clients in adopting agile methodologies and the DevOps mindset, fostering a culture of collaboration and continuous improvement.
Join Our Team at AirwallexAt Airwallex, we are revolutionizing the world of global payments and financial solutions. Our unique blend of proprietary technology and innovative software supports over 200,000 businesses worldwide, from giants like Brex and Qantas to vibrant startups. With our cutting-edge platform, we offer comprehensive solutions for business accounts, payments, spend management, treasury, and embedded finance.Founded in Melbourne, our diverse team of over 2,000 talented professionals spans 26 offices globally. Currently valued at $8 billion and supported by leading investors such as T. Rowe Price and Visa, we are on a mission to redefine the future of global banking. If you are seeking an opportunity to make a significant impact while growing your career, we want to hear from you!What We Look ForWe seek motivated builders with an entrepreneurial spirit who are eager to make a real impact, learn rapidly, and take ownership of their work. You will bring in-depth technical expertise, analytical thinking, and a passion for our mission and operating principles. You thrive in a fast-paced environment, using curiosity to drive deep understanding and decision-making based on first principles.As a humble team player, you will transform innovative ideas into tangible products while ensuring execution from start to finish. Leveraging AI, you will work smarter and solve challenges efficiently. Here, you will engage with high-impact projects alongside exceptional colleagues and advance your career as we shape the future of global finance.About Our TeamThe Data & AI Infrastructure team is crucial to Airwallex’s ability to create a globally distributed platform. We focus on enhancing engineer productivity and optimizing resource utilization. Our mission is to deliver an outstanding experience for both our developers and customers while maintaining a secure and reliable environment for our financial solutions.Your RoleAs a member of the Data & AI Infrastructure team, you will develop and maintain vital data infrastructure, providing our data engineering and analytics teams with essential tools. Your responsibilities will include creating and enhancing tools and platforms that empower the engineering team with improved self-service capabilities.
Join our team as a Senior Infrastructure Engineer specializing in Network. In this role, you will be pivotal in designing, implementing, and maintaining robust network solutions that enhance our operational efficiency. You will work collaboratively with cross-functional teams to ensure seamless connectivity and security across our infrastructure.Key responsibilities include:Designing network architecture to support business operations.Implementing security measures to safeguard our network.Monitoring network performance and optimizing configurations.Providing technical support and troubleshooting network issues.
Join our dynamic team as a Senior Infrastructure Engineer specializing in projects, where your expertise will be integral to the delivery and management of innovative infrastructure solutions. You will collaborate with cross-functional teams to design, implement, and optimize our infrastructure systems to enhance operational efficiency and support strategic initiatives.
Join our team as a Senior Engineer specializing in AI Platform and Infrastructure. In this pivotal role, you will be responsible for developing and optimizing our AI infrastructure, ensuring robust performance and scalability. You will collaborate closely with cross-functional teams to design innovative solutions that enhance our AI capabilities. Your expertise will help drive the future of our AI initiatives and contribute to the overall technological advancement of our organization.
Join our dynamic team at NCS as a Senior Infrastructure Engineer specializing in QRadar. In this pivotal role, you will lead the design, implementation, and optimization of infrastructure solutions to enhance our cybersecurity posture. Your expertise will be crucial in developing robust security frameworks and ensuring compliance with industry standards.
Feb 4, 2025
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