Senior Director of Customer Governance and Transactions

Join AirTrunk, the leading data centre company in the Asia Pacific & Middle East (APME) region, as we continue to innovate and expand our cutting-edge hyperscale data centres.At AirTrunk, we are driven by a powerful mission: to accelerate and sustain the rapid growth of the region's digital landscape. We achieve this by consistently delivering state-of-the-art data centre solutions tailored to meet the demands of the world's most transformative companies, all while prioritizing sustainability for both today and tomorrow.Since the launch of Australia's first and largest hyperscale data centre in 2017, we have embarked on a journey of rapid expansion, establishing a robust network of hyperscale data centres across the APME region. With support from our esteemed investors, including Blackstone, we are just getting started.Join our dynamic A-Team at AirTrunk, where innovation meets infrastructure.

Join Our Team at fukuAs a leading global financial institution, fuku is dedicated to providing a diverse array of financial services, including corporate banking, personal banking, and investment solutions. Our commitment to sustainable growth and community development sets us apart in the financial sector. We are seeking a passionate and detail-oriented Senior Officer for Transaction Monitoring to join our dynamic team.Key Responsibilities:- Analyze transaction data meticulously to detect suspicious activities and mitigate potential money laundering risks.- Conduct detailed investigations into flagged transactions and formulate comprehensive reports for senior management and regulatory authorities.- Collaborate effectively with compliance and legal teams to uphold regulatory standards and internal policies.- Innovate and implement transaction monitoring strategies to enhance detection capabilities.- Mentor junior staff on best practices in transaction monitoring processes.- Stay abreast of evolving regulatory frameworks and industry trends related to anti-money laundering (AML) and counter-terrorism financing (CTF).

Join Our TeamAt OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits all of humanity. This ambitious goal unites the world's leading scientists, engineers, and business experts in a collaborative environment.As part of our Go To Market (GTM) team, we focus on empowering our customers to effectively leverage and implement our advanced AI products within their organizations. Our diverse team comprises Sales, Solutions, Support, Marketing, and Partnership professionals working in unison to provide transformative AI solutions to a broad audience.Your RoleIn this pivotal position within our Sales team, you will guide customers through the profound benefits that sophisticated AI models can offer their operations and clientele. This role combines technical insight, strategic vision, partnership cultivation, and a strong focus on value creation.You will play a crucial role in driving opportunities throughout the sales cycle—from generating leads to closing deals. Collaborating closely with researchers, engineers, and solution strategists, you will help customers innovate within their industries through AI implementation.This position is based in Singapore, utilizing a hybrid work model requiring three days in the office each week.Key ResponsibilitiesOversee a targeted portfolio of key government accounts, crafting and executing comprehensive strategic account plans.Guide enterprise prospects from initial consideration through to successful deployment.Collaborate with solutions and research engineering teams to design and implement complex government customer initiatives.Take ownership of revenue targets related to consumption.Manage forecasts related to consumption revenue.Analyze key account metrics to produce reports and insights for internal and external stakeholders.Continuously monitor the government landscape (including personnel changes, competitor activities, and partnership opportunities) to inform product development and corporate strategies.Engage in cross-functional collaboration with solutions, marketing, communications, business operations, HR, finance, product management, and engineering.Assist in the recruitment and onboarding of new team members.Contribute positively to the development of company culture.

Role Overview OKX is hiring a Director of Product for Compliance, specializing in Transaction Monitoring and Case Management. This leadership role is based in Singapore and centers on advancing the platform's compliance features while supporting regulatory requirements and ongoing innovation. What You Will Do Guide product development for transaction monitoring and case management systems Shape and execute a strategic vision to strengthen compliance tools and processes Work closely with engineering, compliance, and other teams to deliver effective solutions Help protect users and uphold the integrity of OKX's trading environment Location This position is based in Singapore.

About AirwallexAirwallex is a pioneering unified payments and financial platform designed for global enterprises. With our innovative blend of proprietary infrastructure and software, we empower over 200,000 businesses worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—with comprehensive solutions for managing business accounts, payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne with over 2,000 talented professionals across 26 international offices, we are valued at US$8 billion and backed by prominent investors such as T. Rowe Price, Visa, Mastercard, and Sequoia. Join us in shaping the future of global payments and finance.Attributes We ValueWe seek passionate builders with entrepreneurial spirit who are eager to create real impact, accelerate their learning, and take ownership of their work. You possess robust expertise in your field and are driven by our mission and operating principles. You act swiftly with sound judgment, pursue knowledge with curiosity, and make decisions based on foundational principles, effectively balancing speed and thoroughness.Collaboration and humility are at the core of your work ethic; you transform innovative ideas into tangible products and excel at executing projects from start to finish. You leverage AI to enhance productivity and solve challenges efficiently. Here, you will engage with complex, high-visibility issues alongside exceptional colleagues while advancing your career in the transformative landscape of global banking. If you resonate with this, let’s build the future together.About the TeamThe Global Communications and Public Affairs team at Airwallex is committed to safeguarding the company's reputation and nurturing robust relationships with key stakeholders. We manage public relations, government affairs, and corporate communications to ensure transparent and effective engagement. By championing Airwallex’s interests and navigating complex regulatory landscapes, we support the company’s strategic objectives and growth.

Join Airwallex as a Senior Product Manager, Transaction MonitoringAt Airwallex, we are redefining the future of payments and financial services for global enterprises. As a leading unified payments platform, we support over 200,000 businesses, including industry giants like Brex, Rippling, and Qantas, with our innovative solutions that span business accounts, payments, spend management, and treasury services.Founded in Melbourne, our diverse team of over 2,000 professionals operates in 26 offices worldwide, backed by premier investors such as T. Rowe Price and Visa. We invite you to embark on an ambitious journey with us to shape the future of global banking.

About AirwallexAirwallex stands out as the premier unified payments and financial platform designed specifically for global enterprises. Our innovative blend of proprietary infrastructure and advanced software empowers over 200,000 businesses, including renowned names like Brex, Rippling, Navan, Qantas, and SHEIN, to seamlessly manage their business accounts, payments, spending, treasury, and embedded finance solutions on a global scale.Founded in the vibrant city of Melbourne, our team comprises over 2,000 exceptional and forward-thinking professionals across 26 offices worldwide. With a valuation of US$8 billion and support from top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of revolutionizing the future of global payments and finance. If you're ready to embark on the most ambitious journey of your career, we invite you to join us.

Role Overview GitLab is hiring a Senior Director of Customer Experience Services to guide the strategy for customer interactions and satisfaction. This leader will set the direction for customer service initiatives and oversee efforts to improve support and engagement across all platforms. Location This is a remote position open to candidates based in Australia or Singapore.

Join YouTrip as a Senior Associate in Compliance, focusing on Transaction Monitoring. In this pivotal role, you'll leverage your analytical skills to ensure compliance with regulations and protect our financial ecosystem.

About Tenable:Tenable® is a leader in Exposure Management, trusted by over 44,000 organizations worldwide to understand and mitigate cyber risk. Our solutions empower 65% of the Fortune 500, 45% of the Global 2000, and major government agencies. Join us in our mission to enhance cybersecurity!Why Work at Tenable?When you ask our team what makes Tenable a fantastic workplace, the answer is always, “Our people!” We collaborate to develop innovative, top-tier cybersecurity solutions while fostering a culture of inclusion, respect, and excellence. As a member of our #OneTenable team, you’ll work alongside some of the most talented professionals in the industry, with the support and resources necessary to make a meaningful impact. Together, we achieve exceptional results and celebrate our successes!Your Role:As the Senior Director of Customer Success, you will be responsible for developing and leading a team of Customer Success Managers and managing strategic client accounts. Your primary focus will be on driving revenue growth, nurturing executive-level client relationships, and overseeing the day-to-day management of these crucial accounts.Your Opportunity:Build and lead a team of account managers to ensure high customer satisfaction and retention by fostering strong customer relationships and delivering customized service and innovative solutions for our entire customer portfolio.Exhibit in-depth knowledge of our software products and operational procedures while coordinating all essential operating groups that support each enterprise client.Formulate strategies to meet customer expectations, promote growth, and maximize ROI, ensuring that Tenable’s software adds significant value.Establish and maintain robust professional relationships with Research and Design, Sales, Sales Operations, Marketing, and Customer Advocacy teams.Delegate tasks to appropriate operational teams, monitor progress against benchmarks, and drive projects to completion.Lead account management meetings, engaging and managing stakeholders for successful project outcomes.Forecast and analyze key account performance metrics.Conduct regular monthly and quarterly strategic business reviews with all enterprise accounts and facilitate the development of action plans to address any issues.Identify growth opportunities within enterprise accounts and collaborate with relevant sales representatives to facilitate expansion.Recruit, mentor, and provide training and development opportunities for the account management team.

Join our dynamic team at sia as a Consultant or Senior Consultant specializing in Data Management and Governance. In this pivotal role, you will help organizations harness the power of their data through effective governance frameworks and management strategies. Your expertise will guide clients in optimizing their data assets, ensuring compliance, and driving strategic decision-making.

Join OKX as a Senior/Staff Engineer in Data Governance, where you will play a vital role in enhancing our data management capabilities and ensuring the integrity of our data across various platforms. You will be responsible for developing and implementing data governance frameworks, collaborating with cross-functional teams to enforce data standards and policies, and leveraging your expertise to drive improvements in our data quality and accessibility. Your contributions will directly impact our mission to provide a safe and reliable crypto trading experience.

About AirwallexAirwallex is a pioneering unified payments and financial platform designed specifically for global businesses. Our unique blend of proprietary infrastructure and innovative software empowers over 200,000 enterprises worldwide—including renowned names such as Brex, Rippling, Navan, Qantas, and SHEIN—with fully integrated solutions for managing business accounts, payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, we boast a dynamic team of over 2,000 talented individuals across 26 global offices. Valued at US$8 billion and supported by leading investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of developing the global payments and financial platform of the future. If you’re prepared to take on the most ambitious challenges of your career, we invite you to join us.

We are seeking a highly skilled Transactions Filtering Technical Leader to join our team at Accion Labs. In this pivotal role, you will spearhead the development and implementation of advanced filtering solutions that enhance transaction integrity and security. You will work closely with cross-functional teams to design robust systems that meet regulatory and business requirements.Your expertise will drive the optimization of filtering mechanisms, ensuring compliance and efficiency in transaction processing. This is an exciting opportunity to lead innovative projects in a dynamic environment.

Join RHB Singapore as an Executive in Loan Transactions within our Credit Operations department. In this pivotal role, you will manage and facilitate loan transactions, ensuring compliance with regulatory requirements while optimizing operational efficiency.Your responsibilities will include processing loan applications, conducting credit assessments, and liaising with various stakeholders to streamline loan disbursement processes. We seek proactive individuals who can adapt to a dynamic work environment and are committed to delivering exceptional customer service.

Join our dynamic team at sia as a Consultant or Senior Consultant specializing in Data Governance and Global Markets. In this pivotal role, you will collaborate with cross-functional teams to enhance our data management strategies and ensure compliance with global regulations. Your expertise will drive innovative solutions that empower our clients to make informed decisions in an ever-evolving market landscape.

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. With our distinctive blend of proprietary infrastructure and cutting-edge software, we empower over 200,000 businesses globally—ranging from Brex and Rippling to Qantas and SHEIN—with seamless solutions to manage business accounts, payments, spend management, treasury, and embedded finance on an international scale.Founded in Melbourne, our dynamic team comprises over 2,000 innovative professionals across 26 offices worldwide. With a valuation of US$8 billion and support from top-tier investors such as T. Rowe Price, Visa, and Sequoia, Airwallex is at the forefront of creating the future of global payments and financial services. If you are eager to embark on the most ambitious journey of your career, we invite you to join our team.

Are you ready to exceed your own expectations?At Coinbase, we are driven by a mission to enhance economic freedom globally. This is a grand and ambitious challenge that requires our utmost dedication as we develop the next-generation onchain platform — paving the way for the future of the global financial system.To fulfill our mission, we are in search of a unique candidate who is deeply passionate about our vision and recognizes the potential of cryptocurrency and blockchain technology in transforming the financial landscape. We desire individuals eager to make a significant impact, thrive under pressure, and embrace collaboration with high-performing peers. If you actively seek constructive feedback and are committed to tackling our organization’s toughest challenges, we want to hear from you.Our work culture is intense and may not suit everyone. However, if you aspire to shape the future alongside skilled professionals who demand excellence, you’ve found the right place.While many roles at Coinbase are remote-first, we are not exclusively remote. In-person engagement is vital throughout the year, with team and company-wide gatherings held multiple times annually to encourage collaboration, connection, and alignment. Your attendance is expected and fully supported.The CX Compliance team is pivotal in ensuring our global Compliance Operations run effectively, adhere to regulatory standards, and consistently deliver high-quality outcomes. As a Lead Analyst in Compliance TMS Operations, you will oversee end-to-end Transaction Monitoring investigations for both individuals and entities, which may involve drafting and submitting Suspicious Activity Reports (SARs). This role demands robust quality control experience and a proactive approach to collaborating with various stakeholders across the Financial Crime Risk service line and support teams. You will navigate complex scenarios while managing high-volume workloads, maintaining exceptional attention to detail. Working independently, you’ll effectively prioritize tasks, engage cross-functionally, and remain receptive to feedback to foster continuous improvement and operational excellence.

Join RHB Bank Singapore as an Executive in Loan Transactions within our Credit Operations department. This role is pivotal in managing loan processing, ensuring compliance with regulatory requirements, and optimizing our operational procedures.As an Executive, you will collaborate closely with cross-functional teams to drive efficiency and improve customer experience. Your expertise will contribute significantly to streamlining loan transactions while adhering to our commitment to excellence.

Join RHB Bank Singapore as an Operations Team Lead specializing in Intrabank Transactions. In this dynamic role, you will be responsible for overseeing and optimizing the operational processes related to intrabank transactions, ensuring efficiency and compliance with regulatory standards. You will lead a team of professionals, fostering a collaborative environment focused on continuous improvement and excellent service delivery.