Rapid Deployment Operations Engineer

Role Overview The Rapid Deployment Operations Engineer at Xcellink works within the Rapid Deployment Operations Team in Singapore (West). This role partners with Service Delivery, Support, and Project Teams to address technical challenges, support production deployments, and provide technical assistance during incidents. Regular collaboration with stakeholders is key to maintaining smooth operations and service quality. Main Responsibilities Support the Service Delivery Team in meeting service standards as outlined in Service Level Agreements (SLAs) with customers. Share feedback with the Service Delivery Team on HR and operational topics that impact service commitments. Respond to and resolve operational issues raised by customers or the Service Delivery Manager. Implement service recovery plans when required. Take part in candidate interviews to assess fit for project needs. Assist the Operations Lead in managing project teams to ensure projects are delivered successfully. Work with the Service Delivery Manager and Customer Team Lead to address any SLA breaches by the support team. Join monthly and quarterly operations reviews with stakeholders to discuss SLA adherence and related topics. Integrate with project teams as needed to help deliver on project objectives. Participate in discussions about improving service quality and operational processes. Develop training programs focused on technical skills and soft skills. Set up and maintain knowledge transfer processes for smooth team transitions. Help refine operational processes to strengthen Xcellink’s service management and delivery. Oversee the development and rollout of training and process documentation for the Service Delivery Team and Customer Operations. Ensure the Support Team follows Customer Business Standards and controls, protecting intellectual property rights. Carry out other duties as assigned by the Supervisor or Operations Lead.

Role Overview IT Labs is hiring a Deployment Engineer based in Singapore. This role supports a deeptech client focused on transforming engineering through AI. The client develops AI-powered simulation software for industries such as Aerospace, Automotive, Energy, and Semiconductors. The Deployment Engineer acts as a bridge between engineering teams and the client, handling end-to-end deployment of infrastructure solutions. The work involves close collaboration with stakeholders to understand requirements and constraints, aiming for smooth implementation of scalable, secure, and observable systems that support advanced AI workflows. What You Will Do Work directly with clients to assess infrastructure needs, security considerations, and deployment preferences. Design and carry out deployment strategies for Kubernetes clusters on AWS, Azure, and on-premise environments. Serve as the main technical contact during deployments. Troubleshoot complex deployment issues, distinguishing between infrastructure and application causes. Validate systems to ensure solutions perform reliably in client settings. Gather client feedback to help shape internal development priorities. Apply and refine deployment best practices, mentoring team members along the way. What Matters for Success This position calls for strong technical skills in infrastructure and clear communication. The Deployment Engineer guides clients through complex deployments and ensures solutions address practical challenges in the field. Location Singapore (on-site or hybrid, as needed for client engagement)

About Our TeamJoin the dynamic AI Deployment Engineering team at OpenAI, where we are committed to ensuring the safe and impactful deployment of Generative AI applications for developers and enterprises. As trusted advisors and thought partners, we collaborate with our clients to develop a robust backlog of GenAI use cases tailored to their industries, effectively driving them into production with our expert technical guidance. In your role as an AI Deployment Engineer, you will empower leading companies to revolutionize their operations through innovative solutions such as customer service automation, content generation, and other pioneering applications utilizing our latest models.About the RoleWe are seeking a results-oriented solutions leader with a product-driven mindset to collaborate with our clients and deliver measurable business value with Generative AI. You will engage with senior leaders to define a GenAI strategy and pinpoint high-value applications. Your role will involve partnering with their technical teams to transition from prototype development to full-scale production. By taking a comprehensive approach to client needs, you will design enterprise architectures that leverage ChatGPT, OpenAI API, and other services to maximize customer benefits. You will work closely with Sales, Solutions Engineering, Applied Research, and Product teams, reporting directly to the Head of Technical Success, APAC.This position is based in Singapore with a hybrid work model of three days in the office each week, and we offer relocation assistance to new employees.Your Key Responsibilities:Act as the technical lead for our most strategic platform clients, collaborating closely to ideate and develop innovative applications using our API.Partner with senior stakeholders to identify optimal GenAI applications within their industries and construct a comprehensive backlog to support their AI initiatives.Directly engage to expedite customer time-to-value by developing hands-on prototypes and delivering impactful strategic recommendations.Build and nurture relationships with customer leadership and stakeholders to ensure successful deployment and scaling of their applications.Contribute to our open-source developer and enterprise resources, enhancing community engagement.Enhance the Solutions Architect function by sharing knowledge, documenting best practices, and publishing informative notebooks in our internal and external repositories.Synthesize, validate, and communicate high-value feedback for continuous improvement.

AI Deployment Engineer for StartupsAbout the TeamThe AI Deployment Engineering team collaborates closely with pioneering startups. We serve as trusted advisors and thought partners, ensuring that OpenAI’s technology is deployed safely and effectively. Our work involves partnering with engineering, research, and product teams to translate insights into evaluation systems, product enhancements, and improved model performance.This team operates at the nexus of customer needs and model quality. We merge hands-on technical expertise with strong product judgment to convert complex, high-value use cases into actionable signals that enhance both the customer experience and the underlying systems.About the RoleWe are on the lookout for a technically adept, product-oriented engineer eager to advance AI with our strategic startup partners. You will engage with some of the most innovative AI startups globally, assisting them in optimizing their systems while translating those insights into sustainable improvements across OpenAI’s research and products. You will collaborate on intricate workflows, pinpoint critical gaps, and transform those into reproducible evaluations and technical insights, thereby influencing OpenAI's research and product trajectory.This position is ideal for engineers who excel at debugging workflows, refining prompts or agents, designing evaluations, and liaising across research and product teams. You should be enthusiastic about tackling ambiguous, high-impact challenges and motivated by the chance to influence how advanced AI systems evolve in practice.This role particularly emphasizes building relationships within the startup ecosystem, including presentations to developer and startup audiences. Strong communication skills are essential, as you will discuss high-level technical trends alongside deeper technical engagements with specific startups.This position is based in our Singapore office, utilizing a hybrid work model of three in-office days per week, along with relocation assistance for new hires.In this Role, You Will:Engage directly with strategic startup clients to comprehend essential workflows, uncover failure modes, and identify impactful opportunities for enhancement.Prototype and refine prompts, agents, and workflow designs to gain insights into system behaviors and unlock customer value.Synthesize and deliver valuable feedback to the OpenAI product and research teams.

OpenAI is hiring a Technical Deployment Lead in Singapore to guide the rollout of advanced AI technologies. This position centers on coordinating with teams across different functions to make sure deployments run smoothly and meet high operational standards. Role overview The Technical Deployment Lead will focus on integrating OpenAI’s AI solutions into various settings. The role involves hands-on leadership during deployment, working closely with engineers, product managers, and other stakeholders to support successful project outcomes. What you will do Manage the deployment process for OpenAI’s AI technologies in Singapore and the region. Work with cross-functional teams to ensure seamless integration of solutions. Support operational excellence by identifying and addressing challenges during deployment. Requirements Experience leading technical deployments or integrations. Strong collaboration skills with multidisciplinary teams. Ability to manage projects in varied environments.

Join Assurity Trusted Solutions (ATS), a subsidiary of the Government Technology Agency (GovTech), as we navigate the evolving digital and cyber landscape. ATS has been a trusted partner for over a decade, delivering a wide array of infrastructure and operational services, governance and assurance services, and managed processes. We are committed to fostering collaboration with GovTech, government agencies, and commercial partners to mitigate cyber threats and enhance security frameworks.We are on the lookout for a seasoned professional well-versed in IT Asset Management and Operating System Deployment using Microsoft System Center Configuration Manager (SCCM/MECM). In this pivotal role, you will oversee the IT asset lifecycle management while specializing in the deployment of operating systems. This position merges strategic asset management with core technical skills in OS deployment, imaging, and automation. Selected candidates will be offered a direct 2-year contract with comparable benefits.

elevenlabs is hiring a Deployment Strategist based in Singapore to support deployment strategies throughout Oceania. This role centers on understanding local market trends and customer needs to help guide effective solution implementation. Role overview The Deployment Strategist will work closely with cross-functional teams to coordinate project execution. Collaboration is central, as the position involves sharing insights that inform and refine the company’s strategic approach in the region. Key responsibilities Shape and support deployment strategies tailored to Oceania’s market landscape Analyze customer requirements and market dynamics to inform project decisions Partner with internal teams to ensure projects run smoothly from planning through execution Provide feedback and insights to help steer strategic direction Requirements Strong understanding of market dynamics in Oceania Experience collaborating with multiple teams on project delivery Ability to analyze customer needs and translate them into actionable strategies

About the AI Deployment Management Team The AI Deployment Management (ADM) team at OpenAI helps organizations realize meaningful, lasting results through OpenAI’s products. The team focuses on structured training, technical support, and scalable deployment programs that move clients from early experimentation to full-scale production. By working closely with businesses, ADM supports the integration and operational use of AI, speeding up value delivery and strengthening OpenAI’s position in daily workflows. Role Overview: Lead AI Deployment Manager OpenAI is hiring a Lead AI Deployment Manager in Singapore to guide a team dedicated to helping enterprise clients deploy and adopt OpenAI’s products. This hybrid role combines technical leadership, customer enablement, and team management. The position requires three days per week in the Singapore office, and relocation assistance is available for new hires. The Lead AI Deployment Manager will build and mentor a group of AI Deployment Managers, designing scalable training programs that enable organizations to operationalize advanced AI across OpenAI’s product suite. Collaboration with Sales, Technical Success, and Product teams is central to ensuring clients have the resources, knowledge, and support needed for successful AI deployment. Your Responsibilities Lead Customer Enablement Efforts Develop and manage the technical enablement strategy for products such as ChatGPT Enterprise, Codex, Agents, and APIs. Oversee customer training services throughout the client journey, from onboarding to ongoing adoption and expansion. Design and deliver programs including enterprise onboarding, developer workshops, executive briefings, and technical bootcamps. Promote customer engagement and sustained usage through structured enablement initiatives that drive measurable business outcomes. Create scalable training materials, playbooks, and best practices based on learnings from client engagements. Build and Lead a High-Performing Team Promote a culture of excellence, collaboration, and ongoing improvement within the team.

About MistralAt Mistral AI, we harness the transformative power of artificial intelligence to streamline tasks, enhance productivity, and foster creativity. Our innovative technology is crafted to integrate effortlessly into everyday work environments.We are committed to democratizing AI through high-performance, optimized, open-source models and solutions. Our all-encompassing AI platform caters to enterprise requirements, whether deployed on-premises or in the cloud. Among our offerings is Le Chat, a versatile AI assistant designed for both personal and professional use.Our team is dynamic and collaborative, united by a shared passion for AI and its potential to revolutionize society. With a diverse workforce spread across France, the USA, the UK, Germany, and Singapore, we thrive in competitive settings, continuously pushing the boundaries of innovation. We pride ourselves on being creative, humble, and team-oriented.Join us in shaping the future of AI and making a meaningful impact. Discover more about our culture at https://mistral.ai/careers.Key ResponsibilitiesPre-Sales & Sales Activities:• Engage in pre-sales conversations to identify potential clients' needs, challenges, and goals.• Conduct lead qualification calls to identify prospects who will benefit most from our offerings.• Collaborate with the sales team to advance the sales pipeline, providing essential technical insights and expertise.Product Implementation & Integration:• Guide clients in deploying our text completion API within their existing infrastructure.• Work closely with customers to tailor models to meet their specific requirements.• Assist clients in seamlessly integrating our APIs into their front-end applications to ensure an optimal user experience.• Maintain regular communication with product and technical teams to share feedback and suggest enhancements.• Design and develop product features that address the needs of multiple customers.Customer Success & Support:• Ensure customers maximize the value of our products.• Provide post-deployment support, promptly addressing any issues or challenges.• Conduct regular reviews with customers to assess satisfaction levels and collect feedback.• Recommend product optimizations and new features based on customer input.• Develop new features as required.About You• You possess a degree in a relevant scientific discipline (e.g., Computer Science, Data Science, Engineering).

Join our dynamic team at Veolia Environnement S.A. as a Senior Operations Engineer, where you will play a critical role in enhancing operational efficiency and driving innovative solutions. You will be responsible for overseeing complex engineering projects, ensuring compliance with regulations, and collaborating with cross-functional teams to optimize performance.

Join Hudson River Trading (HRT) as an IT Operations Engineer within our dynamic Information Technology team. In this pivotal position, you will provide exceptional technical support to our global team, while spearheading automation and engineering initiatives to enhance scalability and operational efficiency. Collaborating closely with IT leadership, you will be instrumental in delivering projects, achieving service-level objectives, and refining internal processes.We are searching for an individual who thrives in a fast-paced environment, showcasing strong communication and teamwork skills. The ideal candidate possesses a positive attitude and a strong customer service focus, aiming to deliver outstanding support to internal users as their designated technical point of contact. Note that this role requires on-site presence up to 80% of the time.

Join our client, a leading multinational corporation in the information technology and electronics sector, as an Operations Support Engineer. As a key player in their expanding team, you will provide vital support in the implementation, installation, and configuration of PC operating systems, applications, and peripherals.Key Responsibilities:Assist project teams with the setup and configuration of PCs and workstations.Deliver exceptional phone and on-site support for troubleshooting and resolving issues related to PCs, applications, and peripherals.Document incidents diligently in the incident management system through tracking software or email.Ensure timely resolution of incidents in alignment with defined Service Level Agreements (SLAs).Effectively escalate issues beyond Level 1 as necessary.Compile and present daily situation reports for management review.Provide timely updates on all assigned requests and tasks.Validate the functionality of newly deployed PCs and IT peripherals, escalating issues for quick resolution.Maintain accurate asset information in the asset database along with necessary documentation.Assist with testing and rolling out system bug fixes, enhancements, and patches.Regularly update Project Leads on the progress of bug fixes, enhancements, or patches.

Assurity Trusted Solutions (ATS), a subsidiary of the Government Technology Agency (GovTech), has been a reliable partner for over a decade, providing a comprehensive array of products and services. Our offerings include infrastructure and operational services, governance and assurance services, and managed processes. In the ever-evolving digital and cybersecurity landscape, where trust and collaboration are paramount, ATS is dedicated to achieving mutually beneficial outcomes by working closely with GovTech, various governmental agencies, and commercial partners to reduce cyber risks and enhance security measures.We invite skilled professionals to join our team as Cybersecurity Engineers, specifically those with a solid foundation in Security Operations (SecOps). Successful candidates will be employed under a direct contract until November 30, 2028.Key Responsibilities:Develop and uphold cybersecurity standards, procedures, configurations, and rules for systems and services as part of our dedicated team.Conduct security exercises, including table-top and simulation drills, to validate security procedures.Engage in security incident response, analyzing alerts, coordinating with system operators, identifying threats, and performing initial triaging before escalating to senior security responders.Coordinate Indicators-Of-Compromise (IOC) scanning and compile reports from various system operators to provide consolidated updates to stakeholders.Conduct vulnerability assessments using both automated and manual tools, and recommend actionable remediation strategies. Understand published vulnerabilities and their corresponding security patches in relation to deployed systems, and perform risk assessments.Monitor and communicate security patch releases for various products, and participate in security patch assessments using standards like the Common Vulnerability Scoring System (CVSS), contextualized within the deployed environment.Present findings and reports to stakeholders regarding vulnerability scans, security testing outcomes, security incidents, and the overall security posture of systems.

At CSIT, we are dedicated to developing innovative digital products that bolster the national security initiatives of Singapore. We are seeking dynamic Product Engineers who possess a growth mindset and a fervor for crafting exceptional products that enhance organizational effectiveness. Position Overview:As a Product Engineer focusing on Operations Management, you will be an integral member of an agile product team tasked with designing and implementing cutting-edge digital solutions. These solutions are aimed at enabling and optimizing operational workflows critical to our national security. Your contributions will play a key role in transforming and refining essential operational processes, directly influencing decision-making and mission outcomes. Collaboration will be at the forefront of your role, as you will engage with product managers, designers, software engineers, and various stakeholders to identify emerging business needs and deliver impactful solutions. This position promises to challenge you as you work within diverse environments, designing, building, and running software solutions while continuously adapting to the shifting landscape of business and technology.

Join Virtu's dynamic global team as a Core Operations Engineer, where you will play a vital role in managing the deployment, maintenance, and enhancement of our advanced electronic trading system, which operates across hundreds of venues worldwide. Positioned at the forefront of technology and finance, you will thrive in high-stress situations, demonstrating quick decision-making skills in time-sensitive scenarios. As the first point of contact for all our external trading connections, your responsibilities will encompass a diverse range of functions, from counterparty support to risk management and system triage/optimization. You will work extensively in a Linux environment, tackling complex technical challenges while collaborating with traders and exchanges to gain insights into micro-market structures. A passion for both markets and technology is essential, making this a unique opportunity to become an integral part of a fast-paced electronic trading environment.

Join Hudson River Trading (HRT) as an Infrastructure Operations Engineer within our dynamic global Systems and Network teams. This pivotal role focuses on enhancing our daily operations, ensuring that HRT's exceptional trading environment remains robust and efficient. Based in Singapore, you will be at the forefront of our global network infrastructure, taking charge of essential operational tasks that keep our trading systems running around the clock. This operations-centric position demands a proactive approach and a strong sense of reliability. You will engage in hands-on infrastructure management, encompassing hardware troubleshooting, coordination of data center activities, and real-time system monitoring. Collaborating closely with senior engineers, you'll execute deployments and troubleshoot issues, providing vital support that enables our engineering teams to scale effectively. The ideal candidate is a disciplined technologist with a proactive mindset, thriving in a fast-paced production environment. If you are a dedicated individual who enjoys the technical aspects of the job and seeks to make a significant impact within a leading global trading firm, we encourage you to apply.

Join a Transformative CompanyAt Palantir, we create cutting-edge software that shapes data-driven decision-making and operational efficiencies. Our platforms enable partners to discover life-saving treatments, anticipate supply chain challenges, find missing children, and so much more.About the Role The Database Operations team is pivotal in deploying and maintaining the database infrastructure that underpins Palantir’s innovative products. As a Production Engineer in this team, you will play a critical role in the architecture and design of our database systems with a focus on deployment strategies and observability. Following deployment, you will develop and oversee automation processes and monitoring frameworks that ensure our databases consistently meet high standards for reliability and availability in diverse environments. You will also respond to urgent production challenges that impact some of the most significant use cases and clientele across the globe.

As a Manager of Data Centre & Cloud Operations, you will take charge of the design, execution, and upkeep of the infrastructure supporting our data center operations. This role requires an in-depth knowledge of data center systems encompassing hardware, networking, cooling, power, and security. You will also possess strong leadership capabilities to manage teams, streamline processes, and uphold the facility's operational excellence.Key Responsibilities:Infrastructure Management:Oversee the management and maintenance of both physical and virtual infrastructures, including servers, storage, network devices, and power and cooling systems.Ensure the data center infrastructure remains secure, reliable, scalable, and aligned with the organization’s business and operational requirements.Plan, implement, and upgrade infrastructure to satisfy performance and capacity expectations.Team Leadership and Collaboration:Lead, supervise, and collaborate with other departments, such as IT, network operations, security, and facilities, to ensure seamless data center operations.Establish and uphold operational standards and best practices for data center personnel.Capacity Planning and Optimization:Monitor data center performance and capacity to forecast future infrastructure requirements and proactively tackle potential challenges.Formulate and execute strategies to optimize resource utilization within the data center, including space, power, cooling, and network bandwidth.Project Management:Direct the planning and execution of various infrastructure projects, including data center builds, expansions, and migrations.Oversee timelines, budgets, and resources to guarantee successful project outcomes.Track and report progress on significant milestones, ensuring projects remain on schedule and within budget.Security and Compliance:Ensure the data center adheres to industry standards and complies with applicable security, regulatory, and environmental regulations.Implement physical security measures and collaborate with security teams to safeguard data integrity and access controls.Develop disaster recovery and business continuity plans for data center operations.Troubleshooting and Incident Management:Lead troubleshooting initiatives and guarantee swift resolution of any infrastructure issues or outages.Develop and maintain incident response procedures to minimize downtime and meet recovery objectives.Conduct root cause analyses and continuous improvement processes for infrastructure incidents.Cost Management:Oversee the budget for data center infrastructure, identifying opportunities for cost-saving measures.

Join the Airwallex Team as an Engineering Lead!At Airwallex, we pride ourselves on being the only unified payments and financial platform designed specifically for global businesses. With our innovative combination of proprietary technology and software, we empower over 200,000 businesses worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—to streamline their financial operations with fully integrated solutions for managing business accounts, payments, spend management, and treasury, all at a global scale.Founded in Melbourne, our talented team of over 2,000 professionals spans 26 offices globally. Valued at US$8 billion and supported by leading investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of building the future of global payments and financial solutions. If you're eager to take on ambitious challenges and make a significant impact in your career, we invite you to join us.What We Look ForWe seek builders with an entrepreneurial spirit who are eager to create real impact, learn rapidly, and take ownership of their work. You should possess strong expertise relevant to the role, coupled with critical thinking skills, and be motivated by our mission and operating principles. Your ability to move swiftly with sound judgment, coupled with a deep curiosity to explore, will help you make informed decisions based on first principles.Collaboration and humility are key; we value individuals who can transform innovative ideas into tangible products and ensure tasks are completed thoroughly. Utilizing AI to enhance efficiency and solve problems quickly is essential. Here, you will face complex, high-stakes issues alongside exceptional teammates while advancing your career in the realm of global banking. If this resonates with you, let’s innovate together.About the Ops Efficiency TeamThe Ops Efficiency team is dedicated to driving operational excellence by automating and optimizing internal processes for Airwallex. We create tools and systems that enhance user onboarding and registration approval, improve risk prediction and mitigation strategies, and leverage AI and automation to boost our internal operational efficiency.Your RoleAs the Engineering Lead for the Ops Efficiency team, you will be instrumental in developing and refining essential systems and tools aimed at improving user onboarding, automating manual operations, and enhancing risk detection capabilities. Collaborating closely with product, operations, and engineering teams, you will deliver impactful technical solutions at scale.

We are seeking a dedicated Site Reliability Engineer (SRE) to enhance and maintain the availability of our trading binary systems. This role requires you to be on duty during the European team's off-hours, ensuring uninterrupted operations.Your Key Responsibilities:Overseeing operational management of trading activities, with a focus on proactive monitoring.Managing incidents, including rapid escalation and mitigation strategies.Participating in on-call duty to address critical issues.Performing debugging tasks using C++ and Python, along with classifying issues effectively.Developing observability metrics and trading analytics to support our trading systems.Keeping abreast of financial and technical news by reading relevant materials and monitoring exchange newsletters.Our Ideal Candidate Will Have:A Bachelor’s degree in a quantitative field such as Computer Science, Engineering, Physics, or Mathematics.At least 5 years of experience in a Site Reliability Engineering role.Programming proficiency in Python or Go is preferred.Strong knowledge of Unix systems.Experience deploying, configuring, and managing Linux-based servers, including Docker, Kubernetes, and Grafana.Ability to identify opportunities for platform improvements within a complex technical landscape.Exceptional communication skills, capable of engaging with both internal teams and external clients.Proficiency in English at B2/Upper-Intermediate level or higher.A proactive approach and willingness to learn about new domains.