Payment Operations Specialist at Wise | Singapore

Wise seeks a Payment Operations Specialist based in Singapore to help maintain reliable payment processes across the platform. This position centers on managing daily payment workflows and ensuring transactions move efficiently. Main responsibilities Oversee and manage payment workflows to keep operations running smoothly Work to improve the efficiency of transactions on the Wise platform Support users by addressing payment-related issues as they arise Location This role is based in Singapore and focuses on supporting Wise’s payment operations in the region.

Role overview Wise seeks a Payment Operations Implementation Lead in Singapore. This position centers on integrating Wise’s payment platform with both internal teams and external partners. Collaboration across departments is key to refining payment processes and building stronger operational efficiency. What you will do Lead implementation efforts for Wise’s payment operations platform Coordinate with cross-functional teams to ensure seamless integration and transitions Spot and address process gaps to support reliable, efficient payments Contribute to the development of operational practices as Wise grows What Wise values Wise emphasizes transparency and efficiency in every transaction. The team works quickly and aims to make a meaningful difference in how money moves globally.

Wise seeks a Platform Enterprise Specialist based in Singapore. The main focus of this position is to help businesses use the Wise platform effectively. Success in this role depends on working closely with colleagues from different teams to support product adoption and deliver a positive customer experience. Role overview This position centers on supporting organizations as they integrate and utilize the Wise platform. The work involves regular collaboration with internal teams to address business needs and improve how customers interact with Wise's services. What you will do Assist businesses in making the most of Wise's platform features Work with teams across Wise to encourage product adoption Help ensure customers have a reliable and effective experience

Role overview Wise seeks a Senior Creative Designer in Singapore to shape the brand’s visual communication. This position centers on producing visuals that resonate with Wise’s audience and express the company’s identity. What you will do Design engaging visuals that reinforce Wise’s brand and messaging. Collaborate with teams throughout the company to deliver unified visual solutions. Balance creative ideas with Wise’s strategic goals so each project supports broader objectives. Requirements Experience as a creative designer, with a background in senior-level roles preferred. A portfolio that demonstrates impactful visual work. Ability to work well with a range of teams and stakeholders. Comfort blending creative vision with practical strategy. This role is based in Singapore.

Wise is seeking an Enterprise Specialist for the APAC region, with the role based in Singapore. The focus is on helping enterprise clients implement and benefit from Wise Platform’s financial technology solutions. Collaboration with internal teams is a key part of the job, ensuring clients receive strong support and make the most of the platform’s capabilities. Key responsibilities Promote Wise Platform’s technology to enterprise clients throughout APAC Collaborate with cross-functional teams to deliver solutions tailored to client requirements Contribute to Wise’s mission of simplifying and reducing the cost of cross-border transactions Who will thrive in this role This position suits someone interested in both technology and finance, motivated to help businesses improve how they move money internationally.

Role overview The Wise Platform Enterprise Team Lead position is based in Singapore. This leadership role focuses on guiding a team dedicated to building and enhancing solutions for the Wise enterprise platform. The main goals are to improve user experience and streamline operational processes. What you will do Lead and support a team responsible for delivering enhancements and new features to the enterprise platform. Collaborate with colleagues from various functions to shape and implement platform initiatives. Contribute to refining service offerings by introducing new methods that benefit both users and internal teams.

Role overview The Risk Team Lead will play a key part in safeguarding the Wise Platform in Singapore. This position shapes how Wise approaches risk management while helping the company work toward its mission of making international money transfers accessible for everyone. What you will do Lead and support a team dedicated to risk management for the Wise Platform. Protect the platform’s integrity and security through effective risk controls. Find the right balance between strong risk safeguards and a seamless experience for Wise users. Location This role is based in Singapore.

Join Wise as a Business Operations Associate Manager, where you will play a vital role in optimizing and streamlining our operational processes. Your analytical skills and strategic mindset will help us enhance our customer experience and improve efficiency within our teams. Collaborate with cross-functional teams to identify opportunities for growth and implement innovative solutions.

Join Wise as a Product Compliance & Risk Manager for the APAC region. In this pivotal role, you will ensure that our products comply with regulatory standards while managing risk effectively. You will collaborate with cross-functional teams to implement compliance strategies and mitigate potential risks. Your expertise will be vital in maintaining Wise’s reputation and ensuring a seamless experience for our customers.

Wise is revolutionizing the global money movement landscape by creating the most efficient and transparent international payment infrastructure. Our vision is to facilitate seamless money transfers across borders.With a robust cross-border platform that manages billions in transactions across more than 70 countries, we are extending this advanced infrastructure to banks, fintech companies, and global platforms via Wise Platform, our enterprise solution.We are currently seeking a standout Principal Product Manager to lead the growth and expansion of our Wise Platform Receive product — an enterprise solution designed for our partners to accept funds both internationally and domestically.Since 2018, we have significantly invested in our licensing framework and established banking partnerships worldwide, enabling us to provide our partners with the same infrastructure we utilize. We have successfully processed nearly £100 billion in both international and domestic payments through our multi-currency accounts and maintain direct connections in five markets.Wise Platform Receive is not merely a feature; it is a fundamental capability allowing our partners to integrate Wise’s global money transfer tools (including cards, accounts, foreign exchange, and transfers) seamlessly into their applications and platforms, under their own branding, and leveraging our global network.We are in search of a seasoned product manager with extensive fintech expertise, particularly in banking and remittances, to elevate Wise Platform Receive to unprecedented heights. This is a unique opportunity to create a groundbreaking product that defines a new category on a global scale, supported by the engineering prowess and mission of Wise Platform.Your Responsibilities:Lead the global strategy, execution, and growth of Wise Platform Receive, with a strong emphasis on scalability, resilience, and partner success.Achieve strategic goals and KPIs by prioritizing impactful projects that drive results quarterly.Go beyond conventional product management boundaries to expedite delivery, whether it's managing compliance risks, resolving technical impediments, or conducting data analysis as needed.Engage closely with banking partners globally to create new avenues for customers to receive funds.Collaborate with engineering, compliance, operations, and partner teams to deliver critical infrastructure solutions.Gain deep insights into partner needs and translate them into scalable product features.Shape the future of embedded finance by empowering global platforms to accept funds both internationally and domestically.

Wise is looking for a Product Operations Manager in Singapore to focus on the APAC region. This position manages day-to-day operational processes that shape products for local markets and align with company objectives. Key responsibilities Manage and improve product operations tailored for the APAC market Collaborate with cross-functional teams to enhance product performance Contribute to meeting customer expectations and increasing satisfaction Role focus This role centers on coordinating efforts across teams and refining processes to ensure Wise products meet the needs of APAC customers while supporting broader company goals.

Join Wise as a Senior Software Engineer I specializing in Java, where you will play a pivotal role in developing innovative software solutions that enhance our global financial services. At Wise, we aim to make money transfer faster and more affordable for everyone.In this role, you will leverage your expertise to design, implement, and optimize backend systems while collaborating with cross-functional teams to deliver high-quality software. Your ability to solve complex challenges and deliver robust solutions will be crucial to our mission of providing seamless financial services.

Join Grab as a Principal Engineer for Payments, where you will be at the forefront of transforming digital payment solutions in Southeast Asia. You will lead a team of talented engineers to design and implement scalable payment systems that enhance user experience and drive business growth.Your expertise will contribute to innovative solutions that meet the diverse needs of our customers, ensuring seamless transactions across various platforms. This is an exciting opportunity to shape the future of payments in a rapidly evolving market.

Join Wise as a Senior Presales Consultant in Singapore, where your passion for our mission will help shape world-class payment solutions for our partners and their customers. As part of Wise Platform, you will leverage our infrastructure to provide seamless and intelligent payment services.In this role, you will utilize your deep industry knowledge and product expertise to design scalable payment solutions tailored for prospective partners. This will involve collaboration across various functions including Sales, Product, Delivery, and Engineering to develop strategies that effectively address complex sales cycles. Your responsibilities will encompass delivering engaging product demonstrations, leading persuasive solution presentations, and closing deals that align with our regional go-to-market strategy. You must be adept in both business and technical dialogues, earning trust from stakeholders across executive and engineering levels.Your MissionPresent our innovative products and vision to key executives and technical teams at banks and large enterprise partners, establishing yourself as their trusted advisor.Act as a subject matter expert on Wise Platform products and the payments industry, customizing solutions to meet the specific needs of our partners.Drive revenue in collaboration with the business development team, playing a pivotal role in the sales process.Provide technical support by engaging hands-on with prospects and partners to illustrate the value of Wise Platform throughout the sales cycle, from solution qualification to demonstration and proof of concepts.Ensure solution viability through rigorous testing and documentation of end-to-end solutions.Work closely with Product Management, Engineering, Delivery, Enablement, and Marketing teams to represent the voice of the customer, influencing product roadmaps and feature prioritization to enhance Wise Platform’s offerings and market position.

Join Wise in our Singapore office as a Card Scheme Compliance Manager, where you'll play a crucial role in shaping our card product and enhancing the experience for our global cardholders.In this position, you will:Stay updated on scheme requirements and regulatory changes, providing timely advice to product stakeholders.Translate complex scheme rules into clear, actionable requirements for Product, Engineering, Operations, and Business teams.Maintain a compliance registry/matrix to ensure all Wise products adhere to scheme rules while forecasting upcoming mandates.Empower teams through collaborative training sessions and tools to weave compliance into the product development and maintenance lifecycle.Lead engagements with card schemes to protect and further Wise’s strategic interests.Support product teams in identifying and addressing compliance-related issues arising during regular business operations.Collaborate with stakeholders to identify and mitigate financial risks, including managing any extensions or waivers.Design, implement, and oversee compliance testing, continuous assurance, and reporting processes.

Join our dynamic regional commercial team as a Senior Account Manager, where you will play a pivotal role in fostering growth with our existing partners. You will proactively identify and capitalize on growth opportunities within your partner portfolio, effectively manage churn risks, and cultivate relationships with key stakeholders.This role is primarily based in our Singapore office, and you will collaborate closely with the Global Account Management and Customer Success teams located around the globe. You will also work alongside various functions within the Wise Platform and the broader Wise organization, including product management, engineering, compliance & legal, delivery, and business development teams.Your Mission:Collaborate closely with Wise Platform teams and partners to identify, pursue, and close a robust pipeline of opportunities within existing accounts, driving revenue and volume growth for Wise.Develop and actively manage detailed account plans for key accounts, articulating growth strategies while mitigating attrition risks.Establish and maintain strong relationships with partners by understanding their strategic goals, defining priorities, and clarifying their decision-making processes. Lead quarterly business reviews (QBRs) and become the subject matter expert for your partners.Utilize a data-driven approach to influence decision-making among both internal and external stakeholders.Provide regular and concise internal updates on partner performance and engagements, identifying challenges and leveraging support from various functions.Represent the voice of the partner to influence Wise Platform product roadmaps and develop strong partner testimonials.Engage in regional or global projects and initiatives aimed at enhancing our account management capabilities.

About AirwallexAirwallex is an innovative global payments and financial platform that unifies payment solutions for businesses around the world. We leverage a proprietary blend of technology and infrastructure to empower over 200,000 companies, including notable names such as Brex, Rippling, Navan, Qantas, and SHEIN, by providing comprehensive solutions for business accounts, payment processing, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, Airwallex prides itself on a diverse team of more than 2,000 talented individuals across 26 offices worldwide. As a company valued at $8 billion and supported by leading investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, we are at the forefront of developing the future of global payments and finance. If you're eager to take on challenging work that could define your career, we invite you to join our team.

Join Our Team at AirwallexAt Airwallex, we are revolutionizing the way global businesses manage their payments and finances. As the only unified payments and financial platform tailored for international commerce, we empower over 200,000 businesses worldwide, including industry leaders such as Brex, Rippling, Navan, Qantas, and SHEIN. Our comprehensive solutions encompass everything from business accounts and payments to spend management, treasury services, and embedded finance.Proudly established in Melbourne, our diverse team of over 2,000 talented individuals operates across 26 global offices. With a valuation of US$8 billion and backing from prestigious investors like T. Rowe Price, Visa, Mastercard, and Sequoia, we are at the forefront of shaping the future of global finance. If you are eager to embark on the most ambitious journey of your career, we invite you to join us.

Join Our Team at AirwallexAirwallex is revolutionizing the way global businesses manage their payments and finances. Our cutting-edge, unified payments and financial platform empowers over 200,000 businesses worldwide—ranging from Brex to SHEIN—with seamless solutions for everything from business accounts to embedded finance on a global scale.Founded in Melbourne and now boasting over 2,000 talented professionals across 26 global offices, we are valued at US$8 billion and supported by top-tier investors including T. Rowe Price, Visa, and Mastercard. At Airwallex, we are committed to building the future of global banking, and we invite you to make your mark with us.

Role overview The KYC Operations Analyst will join the Platform team at Wise in Singapore. This position centers on supporting customer onboarding while ensuring compliance with regulatory requirements. Daily work involves reviewing customer information, verifying documents, and helping to maintain high standards for regulatory compliance. What you will do Support onboarding processes for new customers Assist with compliance checks and documentation review Help identify and resolve issues that may affect a smooth customer start Requirements Strong analytical skills Close attention to detail Ability to uphold regulatory standards