About the job
Join Virtu Financial, a pioneering financial technology firm dedicated to enhancing global market liquidity and delivering innovative trading solutions with transparency. As a prominent market maker, we play a crucial role in creating efficient markets worldwide by offering deep liquidity. Our expertise in market structure, diverse portfolio, and advanced execution technology allow us to provide competitive bids and offers across more than 19,000 securities at over 235 venues across 36 countries.
Our core services—market making, client execution, and trading venues—equip Virtu with a significant edge in developing and implementing innovative tools that enhance operational efficiency and performance across the organization.
Primary Responsibilities
On-Site Support
- Set up, configure, and maintain the Windows Desktop Environment, ensuring end-user support through effective hardware and software management, security patching, and health monitoring aligned with Global desktop standards and policies.
- Build strong relationships with help desk customers while delivering first-line local and second-line regional desktop/office technical support, focusing on incident identification, problem resolution, and escalation procedures.

